client success manager

Techeezy Private Limited

Key Responsibilities:<ul><li>Develop and maintain strong, long-term relationships with clients</li><li>Act as the primary point of contact for client queries and concerns</li><li>Understand client needs and provide suitable solutions</li><li>Identify opportunities for upselling and cross-selling services</li><li>Ensure timely follow-ups and client retention</li><li>Collaborate with sales and operations teams to meet client expectations</li><li>Monitor client satisfaction and work towards continuous improvement</li><li>Achieve assigned sales and retention targets</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills</li><li>Strong understanding of sales processes and client handling</li><li>Ability to build rapport and maintain professional relationships</li><li>Problem-solving mindset with a customer-first approach</li><li>Basic knowledge of CRM tools is a plus</li><li>Ability to work in a fast-paced environment</li></ul>Pay: Up to Rs100,000.00 per monthWork Location: In person

Client Success Manager

Naelaesthetics

Job description:At Tech BPO, we take pride in delivering top-quality services with innovation at the core of what we do. As a trusted leader in cost estimation services, we provide businesses across multiple industries with reliable, data-driven solutions that support smarter decision-making, efficiency, and profitability.We&rsquo;re looking for a Client Success Executive who will be the bridge between our clients and our internal teams, ensuring every client feels valued, supported, and successful in working with us.What You&rsquo;ll Do:<ul><li>Be the primary contact for clients, offering proactive support and ensuring they&rsquo;re satisfied at every step.</li><li>Build strong, lasting relationships by understanding clients&rsquo; business goals and cost estimation requirements.</li><li>Regularly check in with clients to address concerns, resolve issues, and maintain trust.</li><li>Guide new clients through the onboarding process, ensuring a seamless start to their journey with us.</li><li>Provide expert guidance on cost estimation strategies, timelines, and expectations.</li><li>Collaborate closely with internal teams to make sure deliverables are accurate, timely, and aligned with client needs.</li><li>Track client projects to ensure smooth progress and effective communication throughout.</li><li>Act quickly to resolve challenges, coordinating with relevant teams as needed.</li><li>Gather client feedback to identify service improvement opportunities.</li><li>Share insights and suggestions with the Client Success Manager and other teams to enhance the overall client experience.</li><li>Recommend product or service enhancements based on client feedback and industry best practices.</li></ul>What We&rsquo;re Looking For:<ul><li>1&ndash;2 years of experience in client success, account management, or customer support (experience in consulting or service-based industries preferred).</li><li>Background in cost estimation, construction, or related industries is a plus.</li><li>Strong verbal and written communication skills.</li><li>Excellent organizational and time-management abilities.</li><li>Comfortable handling multiple clients and projects at once.</li></ul>Why You&rsquo;ll Love Working With Us<ul><li>Provident Fund to help secure your future.</li><li>Health Insurance coverage for you and your family.</li><li>Performance-based incentives in dollars &ndash; your hard work truly pays off.</li><li>Appreciation Certificates to celebrate your milestones and achievements.</li><li>A supportive, growth-oriented environment with opportunities to sharpen your skills and gain</li></ul>Location : Township College Road LahoreTiming: 06:00PM to 03:00AMJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Client Success Executive

Taraki

<div>
 Our client
 
 Navigator HR
 
 is looking
 
 Assistant Manager Customer Success
 
 in
 
 Lahore.
 
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support day-to-day supervision of the Customer Success team and ensure smooth execution of customer- facing operations.
 </li>
 <li>
 Monitor team accountability, responsiveness, documentation quality, meeting follow-ups, and adherence to service standards.
 </li>
 <li>
 Ensure customer health updates, red flags, internal notes, meeting minutes, and action trackers are maintained accurately and on time.
 </li>
 <li>
 Build and sustain strong customer relationships while proactively identifying service risks, escalation points, and retention concerns.
 </li>
 <li>
 Coach team members on communication standards, professionalism, ownership, and structured customer handling.
 </li>
 <li>
 Support onboarding, probation reviews, performance conversations, and capability development of team members.
 </li>
 <li>
 Coordinate with internal stakeholders to align on commitments, priorities, and issue resolution for assigned customers.
 </li>
 <li>
 Recommend and implement process improvements that strengthen reporting discipline, service consistency, and operational efficiency.
 </li>
 <li>
 Selection Criteria / Required Competencies
 </li>
 <li>
 Proven ability to manage teams, enforce accountability, and create a disciplined yet supportive working environment.
 </li>
 <li>
 Strong customer relationship management skills with the ability to handle critical conversations and service- sensitive situations professionally.
 </li>
 <li>
 Excellent verbal and written communication skills, including the ability to draft clear updates, meeting minutes, and performance feedback.
 </li>
 <li>
 Sound judgment, emotional intelligence, and maturity in balancing people management with organizational requirements.
 </li>
 <li>
 Strong problem-solving and escalation-handling capability with a proactive and solution-oriented approach.
 </li>
 <li>
 High ownership, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
 </li>
 <li>
 Comfort with performance tracking, reporting, process monitoring, and structured follow-through on action items.
 </li>
 <li>
 Digital literacy and working proficiency in tools such as Zoom, Microsoft Teams, Outlook, and other collaboration platforms.
 </li>
 <li>
 Strong follow-up and follow-through skills to ensure timely execution, coordination, and closure of tasks.
 
 </li>
 </ul>
</div>

Assistant Manager Customer Success - Navigator HR

Burq

<div>About Burq
Burq started with an ambitious mission: to turn the complex process of offering delivery into a simple, turnkey solution. It&rsquo;s a big mission, and now we want you to join us in making it even bigger.
We&rsquo;re proud to be recognized as one of Fast Company&rsquo;s Best Workplaces for Innovators and a 2025 Inc. Magazine Power Partner, awards that highlight how we&rsquo;re redefining the future of logistics while empowering our partners to grow.
Backed by leading Silicon Valley investors like Village Global, the fund whose investors include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely, we&rsquo;ve built a world-class team across the globe.
We operate at scale but remain small enough for every person to have a massive impact. There&rsquo;s a lot of important work ahead, and joining Burq means the opportunity to grow faster than ever while doing the most meaningful work of your career.
Here&rsquo;s a quick overview of what you will be doing:
Description:
We&rsquo;re looking for a Customer Success Manager to support our growing customer base and help ensure they have a smooth and successful experience with our platform. You&rsquo;ll work closely with customers on day-to-day needs, drive product adoption, and assist in maintaining strong relationships while acting as a key point of contact for basic queries and support.
This role is ideal for someone who is proactive, detail-oriented, and enjoys working in a fast-paced startup environment while supporting multiple accounts and delivering a great customer experience.
What you'll do: 
 
<ul><li>Support the onboarding process for new SMB customers, including basic setup and coordination with internal teams</li><li>
Assist customers with platform usage, issue resolution, and general queries</li><li>
Work closely with the Manager Customer Success to ensure smooth account management</li><li>
Maintain and update customer data in CRM tools like HubSpot</li><li>
Identify at-risk customers and escalate concerns to the Customer Success Manager</li><li>
Coordinate with sales and operations teams to ensure smooth handoff and service delivery</li><li>
Follow defined processes to ensure a consistent and positive customer experience</li><li>
Contribute to improving onboarding and support workflows</li></ul> 

Requirements 
<ul><li>
1&ndash;3 years of experience in Customer Success, or Account Management, preferably in a B2B or tech-enabled environment</li><li>
Experience working with SMB customers</li><li>
Familiarity with CRM tools (e.g., HubSpot) and basic data handling</li><li>
Basic understanding of Customer Onboarding processes</li><li>
Strong communication skills with the ability to engage and support customers effectively</li><li>
Good analytical and problem-solving skills</li><li>
Ability to work in a fast-paced environment and manage multiple tasks</li><li>
Prior experience in a Startup or Tech company is a plus</li></ul> 
 
 
Benefits 
Investing in you 
 
<ul><li>Competitive salary
</li><li>Medical</li><li>
Educational courses</li></ul>
Generous Time Off
At Burq, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Customer Success Manager

<div>
 
 About Burq
 
 
 
 Burq started with an ambitious mission: to turn the complex process of offering delivery into a simple, turnkey solution. It's a big mission, and now we want you to join us in making it even bigger. 🚀
 
 
 We're proud to be recognized as one of Fast Company's Best Workplaces for Innovators and a 2025 Inc. Magazine Power Partner, awards that highlight how we're redefining the future of logistics while empowering our partners to grow.
 
 
 Backed by leading Silicon Valley investors like Village Global, the fund whose investors include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely, we've built a world-class team across the globe.
 
 
 We operate at scale but remain small enough for every person to have a massive impact. There's a lot of important work ahead, and joining Burq means the opportunity to grow faster than ever while doing the most meaningful work of your career.
 
 
 Here's a quick overview of what you will be doing:
 
 
 
 Description:
 
 
 
 We're looking for a Customer Success Manager to support our growing customer base and help ensure they have a smooth and successful experience with our platform. You'll work closely with customers on day-to-day needs, drive product adoption, and assist in maintaining strong relationships while acting as a key point of contact for basic queries and support.
 
 
 This role is ideal for someone who is proactive, detail-oriented, and enjoys working in a fast-paced startup environment while supporting multiple accounts and delivering a great customer experience.
 
 
 
 What you'll do:
 
 
 
 <ul>
 <li>
 Support the onboarding process for new SMB customers, including basic setup and coordination with internal teams
 </li>
 <li>
 Assist customers with platform usage, issue resolution, and general queries
 </li>
 <li>
 Work closely with the Manager Customer Success to ensure smooth account management
 </li>
 <li>
 Maintain and update customer data in CRM tools like HubSpot
 </li>
 <li>
 Identify at-risk customers and escalate concerns to the Customer Success Manager
 </li>
 <li>
 Coordinate with sales and operations teams to ensure smooth handoff and service delivery
 </li>
 <li>
 Follow defined processes to ensure a consistent and positive customer experience
 </li>
 <li>
 Contribute to improving onboarding and support workflows
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1-3 years of experience in Customer Success, or Account Management, preferably in a B2B or tech-enabled environment
 </li>
 <li>
 Experience working with SMB customers
 </li>
 <li>
 Familiarity with CRM tools (e.g., HubSpot) and basic data handling
 </li>
 <li>
 Basic understanding of Customer Onboarding processes
 </li>
 <li>
 Strong communication skills with the ability to engage and support customers effectively
 </li>
 <li>
 Good analytical and problem-solving skills
 </li>
 <li>
 Ability to work in a fast-paced environment and manage multiple tasks
 </li>
 <li>
 Prior experience in a Startup or Tech company is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Investing in you 🙏
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Medical
 </li>
 <li>
 Educational courses
 
 
 </li>
 </ul>
 Generous Time Off 🏝
 
 
 At Burq, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
</div>

Animaker Media pvt ltd

About Animaker MediaAnimaker Media is a fast-growing digital marketing agency helping global brands scale through performance-driven strategies. We specialise in SEO, paid ads, social media marketing, content creation, and brand growth solutions. We believe in results, innovation, and continuous learning.Position Overview We are looking for a Client Success Executive responsible for managing and retaining existing clients for our digital marketing and SEO services. The ideal candidate will act as the primary point of contact, ensuring client satisfaction and long-term relationships.Key Responsibilities:<ul><li>Handle day-to-day communication with existing clients via calls, emails, or chat</li><li>Ensure high client satisfaction and work towards client retention</li><li>Coordinate with internal teams (SEO, content, and marketing) to deliver client requirements</li><li>Address client queries, concerns, and provide timely resolutions</li><li>Monitor ongoing projects and provide regular updates to clients</li><li>Identify opportunities for upselling or improving services based on client needs</li><li>Maintain records of client interactions and feedback</li></ul>Requirements:<ul><li>Excellent communication and interpersonal skills</li><li>Basic understanding of digital marketing and SEO services</li><li>Strong problem-solving and coordination abilities</li><li>Ability to manage multiple clients and tasks simultaneously</li><li>Prior experience in customer support or client servicing (preferred)</li></ul>Preferred Skills:<ul><li>Familiarity with CRM tools</li><li>Knowledge of SEO basics and digital marketing strategies</li><li>Strong organisational and time management skills</li></ul>Salary: 40,000-60,000 PKRLocation: G Block DHA Phase 1, LahoreJob Type: Full-Time (On-Site)Timings: 6pm-3am (Night-shift), Mon-FriJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

HG Marketing

Location: Lahore (Gulberg III, Liberty Market) Working Hours: Monday to Friday | 10:00 AM &ndash; 6:00 PM Employment Type: Full-Time, On-site Salary Range: 70,000 to 85,000 PKR (Based on Experience)Company Description: HG Marketing Ltd helps businesses grow their audience, reach out to leads, and convert their podcasts into a content goldmine. We create high-quality audio and video content with editing services to repurpose across all content platforms. We strive to make our clients a thought leader in their industry.Key Responsibilities:<ul><li>Plan, organize, and maintain content calendars for client podcasts</li><li>Submit raw files for editing, oversee the process, and ensure adherence to client instructions and quality standards</li><li>Ensured all client-delivered assets undergo rigorous quality checks and reviews</li><li>Design or oversee the creation of thumbnails and manage social media posts to promote episodes effectively</li><li>Review edited content for quality and client compliance, managing revisions as necessary</li><li>Act as the primary contact for clients, addressing their needs and keeping them updated on project milestones</li><li>Work closely with editors and content creators to deliver high-quality podcast content.</li></ul>Requirements:<ul><li>Social Media Marketing and Social Media Optimization (SMO) skills</li><li>Proficiency in content planning, editing oversight, and analytics</li><li>Excellent problem-solving, communication, and teamwork skills</li><li>Analytical skills and knowledge of industry quality standards</li><li>Bachelor&rsquo;s degree in marketing, communication, or related field is preferred</li><li>Experience in a similar role is preferred</li><li>Knowledge of platforms like YouTube, Spotify, and Apple Podcasts is a plus</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs85,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Client Content Manager

Explore 986+ Client success manager in Lahore this April. Find roles across top companies and apply now to boost your career.

986 client success manager jobs In Lahore

Client Success Manager

Client Success Executive

Assistant Manager Customer Success - Navigator HR

Customer Success Manager

Customer Success Manager

Client Success Executive

Client Content Manager