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client support associate

Driven Properties

<div>Driven Properties is seeking a Customer Support Associate to join our Customer Care team. The ideal candidate will act as the first point of contact for clients, ensuring every inquiry is handled professionally, efficiently, and with a customer-first mindset.
We are looking for a proactive communicator who can thrive in a fast-paced real estate environment, is comfortable handling multiple channels of communication, and has a passion for delivering excellent customer service while supporting our sales and leasing teams.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Client Communication &amp; Support<ul>
<li>Act as the first point of contact for customers via phone, email, live chat, and in-person.
</li><li>Respond to inquiries related to property listings, company services, tenancy, and processes.
</li><li>Provide property details from listing portals such as Bayut, Property Finder, and Dubizzle, ensuring accurate and timely information.
</li><li>Connect clients directly to agents for urgent property-related queries.
</li></ul>Lead Qualification &amp; Routing<ul>
<li>Qualify incoming leads by understanding client requirements, budget, and preferences.
</li><li>Route potential buyers/tenants to the appropriate property consultant or leasing agent for immediate assistance.
</li><li>Maintain an updated record of leads in the CRM system, ensuring accurate tracking and follow-up.
</li><li>Support the Sales team by ensuring hot leads are prioritized and acted upon quickly.
</li></ul>Issue Resolution<ul>
<li>Investigate and resolve customer complaints or service issues promptly and professionally.
</li><li>Liaise with relevant departments (Leasing, Sales, Property Management, Finance, etc.) to resolve client concerns.
</li><li>Escalate unresolved or complex cases to the Customer Care Manager while keeping ownership of follow-ups.
</li></ul>Administrative Support<ul>
<li>Process client service requests, tenancy documents, and status updates.
</li><li>Maintain accurate client files and service history records.
</li><li>Prepare regular reports on customer inquiries, lead conversions, and support performance.
</li></ul>Customer Experience Enhancement<ul>
<li>Collect and document customer feedback to improve service delivery.
</li><li>Contribute to FAQs, knowledge base updates, and process improvements.
</li><li>Promote company services by ensuring clients receive a smooth, positive experience from inquiry to deal closure.
</li></ul>Compliance &amp; Professionalism<ul>
<li>Ensure all customer communications and lead management comply with company policies and UAE real estate regulations.
</li><li>Handle client data with confidentiality and professionalism.
</li><li>Uphold high ethical standards and represent the company positively.</li>
</ul>Requirements<ul><li><ul>
<li>Prior experience in customer service or call center in real estate is required</li>
<li>Excellent communication skills (verbal &amp; written) in English and Arabic
</li><li>Strong lead qualification and customer engagement abilities.
</li><li>Familiarity with property portals (Bayut, Property Finder, Dubizzle) is highly preferred</li>
<li>Market knowledge of Dubai (prime locations and property developers)</li>
<li>Proficiency in MS Office and CRM systems.
</li><li>Ability to multitask, prioritize, and work under pressure.
</li><li>Customer-centric mindset with a professional and approachable attitude.</li>
<li>Flexibility to adjust to rotating shifts, weekend schedules, and support other branches as needed.</li>
</ul></li></ul>Benefits<ul>
<li>Competitive salary.</li>
<li>Health insurance and other benefits as per UAE labor law.</li>
<li>Opportunities for career growth and development within the organization</li>
<li>Dynamic and collaborative work environment.</li>
<li>Two weeks of extensive training</li>
<li>Contribution to providing exceptional customer service and driving success in a leading real estate brokerage firm in Dubai.</li>
</ul>If you're passionate about creating exceptional customer service, have a keen eye for detail, and thrive in a collaborative environment, we'd love to welcome you to the Driven Properties team!</div>

Customer Support Associate

<div>
 Driven Properties is seeking a
 
 Customer Support Associate
 
 to join our Customer Care team. The ideal candidate will act as the first point of contact for clients, ensuring every inquiry is handled professionally, efficiently, and with a customer-first mindset.
 
 
 We are looking for a proactive communicator who can thrive in a fast-paced real estate environment, is comfortable handling multiple channels of communication, and has a passion for delivering excellent customer service while supporting our sales and leasing teams.
 
 
 
 Key Responsibilities
 
 
 
 
 Client Communication &amp; Support
 
 
 
 <ul>
 <li>
 Act as the first point of contact for customers via phone, email, live chat, and in-person.
 </li>
 <li>
 Respond to inquiries related to property listings, company services, tenancy, and processes.
 </li>
 <li>
 Provide property details from listing portals such as Bayut, Property Finder, and Dubizzle, ensuring accurate and timely information.
 </li>
 <li>
 Connect clients directly to agents for urgent property-related queries.
 
 
 </li>
 </ul>
 
 Lead Qualification &amp; Routing
 
 
 
 <ul>
 <li>
 Qualify incoming leads by understanding client requirements, budget, and preferences.
 </li>
 <li>
 Route potential buyers/tenants to the appropriate property consultant or leasing agent for immediate assistance.
 </li>
 <li>
 Maintain an updated record of leads in the CRM system, ensuring accurate tracking and follow-up.
 </li>
 <li>
 Support the Sales team by ensuring hot leads are prioritized and acted upon quickly.
 
 
 </li>
 </ul>
 
 Issue Resolution
 
 
 
 <ul>
 <li>
 Investigate and resolve customer complaints or service issues promptly and professionally.
 </li>
 <li>
 Liaise with relevant departments (Leasing, Sales, Property Management, Finance, etc.) to resolve client concerns.
 </li>
 <li>
 Escalate unresolved or complex cases to the Customer Care Manager while keeping ownership of follow-ups.
 
 
 </li>
 </ul>
 
 Administrative Support
 
 
 
 <ul>
 <li>
 Process client service requests, tenancy documents, and status updates.
 </li>
 <li>
 Maintain accurate client files and service history records.
 </li>
 <li>
 Prepare regular reports on customer inquiries, lead conversions, and support performance.
 
 
 </li>
 </ul>
 
 Customer Experience Enhancement
 
 
 
 <ul>
 <li>
 Collect and document customer feedback to improve service delivery.
 </li>
 <li>
 Contribute to FAQs, knowledge base updates, and process improvements.
 </li>
 <li>
 Promote company services by ensuring clients receive a smooth, positive experience from inquiry to deal closure.
 
 
 </li>
 </ul>
 
 Compliance &amp; Professionalism
 
 
 
 <ul>
 <li>
 Ensure all customer communications and lead management comply with company policies and UAE real estate regulations.
 </li>
 <li>
 Handle client data with confidentiality and professionalism.
 </li>
 <li>
 Uphold high ethical standards and represent the company positively
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Prior experience in customer service or call center in real estate is required
 </li>
 <li>
 Excellent communication skills (verbal &amp; written) in English and Arabic
 </li>
 <li>
 Strong lead qualification and customer engagement abilities.
 </li>
 <li>
 Familiarity with property portals (Bayut, Property Finder, Dubizzle) is highly preferred
 </li>
 <li>
 Market knowledge of Dubai (prime locations and property developers)
 </li>
 <li>
 Proficiency in MS Office and CRM systems.
 </li>
 <li>
 Ability to multitask, prioritize, and work under pressure.
 </li>
 <li>
 Customer-centric mindset with a professional and approachable attitude
 </li>
 <li>
 Flexibility to adjust to rotating shifts, weekend schedules, and support other branches as needed
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Health insurance and other benefits as per UAE labor law
 </li>
 <li>
 Opportunities for career growth and development within the organization
 </li>
 <li>
 Dynamic and collaborative work environment
 </li>
 <li>
 Two weeks of extensive training
 </li>
 <li>
 Contribution to providing exceptional customer service and driving success in a leading real estate brokerage firm in Dubai
 
 
 </li>
 </ul>
 If you're passionate about creating exceptional customer service, have a keen eye for detail, and thrive in a collaborative environment, we'd love to welcome you to the Driven Properties team!
</div>

Third Bridge Group Limited

<div>
 Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world&rsquo;s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,500+ employees located across twelve offices.
 
 
 
 Job Description
 
 
 
 
 Kickstart Your Career
 
 
 
 Looking to kick-start your career in a fast-paced, commercial role? Do you thrive in a results-oriented environment and work well under pressure? Are you driven, resilient and ambitious? If so, this could be the opportunity for you.
 
 
 Take our free virtual job simulation to experience the role firsthand!
 
 
 
 Please note, in applying to this role you are not applying to be a Consultant. Third Bridge is a market-leading investment research firm, we orchestrate and create research for our clients. This role is an Associate in Third Bridge and you'll be working with our Consulting Clients.
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Partner with clients &ndash; Help investors access the expert insights they need to evaluate investment opportunities.
 </li>
 <li>
 Recruit experts - Spend your day on the phone with top industry executives to find the most relevant matches for your clients.
 </li>
 <li>
 Hone your sales and negotiation skills &ndash; Pitch our products, build relationships, and drive revenue growth.
 </li>
 <li>
 Solve complex problems on the fly &ndash; Understand clients&rsquo; projects and new markets rapidly to identify relevant experts in minutes.
 </li>
 <li>
 Develop a founder&rsquo;s mindset &ndash; Innovate, adapt, and take ownership of your success.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Develop foundational commercial and client management skills: you'll hone a wide range of transferrable skills, including problem-solving, communication, and negotiation.
 </li>
 <li>
 Fast-track your growth: there is clear career advancement for strong performers into leadership roles within 2 years.
 </li>
 <li>
 Gain an introduction to a wide range of industries: connect daily over the phone with top experts in their fields.
 </li>
 <li>
 Competitive base salary of AED 200,000 with access to our uncapped bonus scheme after just 1 month. Plus an increase of AED 15,000 on your base salary upon performance milestone achievement (average timeframe is within the 1st year).
 </li>
 <li>
 Enjoy comprehensive benefits, including extensive coverage on health, dental and optical insurance
 </li>
 <li>
 Appreciate good work-life balance with 25+ vacation days, flex days, and work from anywhere for one month per year.
 </li>
 <li>
 Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What We Look For
 
 
 
 <ul>
 <li>
 Native level fluency in English and Arabic
 </li>
 <li>
 Ambitious multitaskers who thrive under pressure and tight deadlines.
 </li>
 <li>
 Strong communicators who can build relationships and influence decision-makers.
 </li>
 <li>
 Problem solvers who love breaking down industries and thinking on their feet.
 </li>
 <li>
 Driven self-starters who embrace feedback and chase top performance.
 </li>
 <li>
 Curious minds eager to develop commercial, analytical, and leadership skills.
 
 
 </li>
 </ul>
 
 This is an early-career opportunity that requires a university degree with strong academic credentials and relevant experience.
 
 
 
 
 Additional Information
 
 
 
 
 Ready to Launch Your Career?
 
 
 
 Join a team that challenges, supports, and rewards your growth.
 
 Apply now!
 
</div>

Associate, Client Services - Arabic Speaker (2025 Start Dates)

<div>
 Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world&rsquo;s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,500+ employees located across twelve offices.
 
 
 
 Job Description
 
 
 
 
 Kickstart Your Career
 
 
 
 Looking to kick-start your career in a fast-paced, commercial role? Do you thrive in a results-oriented environment and work well under pressure? Are you driven, resilient and ambitious? If so, this could be the opportunity for you.
 
 
 Take our free virtual job simulation to experience the role firsthand!
 
 
 
 Please note, in applying to this role you are not applying to be a Consultant. Third Bridge is a market-leading investment research firm, we orchestrate and create research for our clients. This role is an Associate in Third Bridge and you'll be working with our Consulting Clients.
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Partner with clients &ndash; Help investors access the expert insights they need to evaluate investment opportunities.
 </li>
 <li>
 Recruit experts - Spend your day on the phone with top industry executives to find the most relevant matches for your clients.
 </li>
 <li>
 Hone your sales and negotiation skills &ndash; Pitch our products, build relationships, and drive revenue growth.
 </li>
 <li>
 Solve complex problems on the fly &ndash; Understand clients&rsquo; projects and new markets rapidly to identify relevant experts in minutes.
 </li>
 <li>
 Develop a founder&rsquo;s mindset &ndash; Innovate, adapt, and take ownership of your success.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Develop foundational commercial and client management skills: you'll hone a wide range of transferrable skills, including problem-solving, communication, and negotiation.
 </li>
 <li>
 Fast-track your growth: there is clear career advancement for strong performers into leadership roles within 2 years.
 </li>
 <li>
 Gain an introduction to a wide range of industries: connect daily over the phone with top experts in their fields.
 </li>
 <li>
 Competitive base salary of AED 200,000 with access to our uncapped bonus scheme after just 1 month. Plus an increase of AED 15,000 on your base salary upon performance milestone achievement (average timeframe is within the 1st year).
 </li>
 <li>
 Enjoy comprehensive benefits, including extensive coverage on health, dental and optical insurance
 </li>
 <li>
 Appreciate good work-life balance with 25+ vacation days, flex days, and work from anywhere for one month per year.
 </li>
 <li>
 Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What We Look For
 
 
 
 <ul>
 <li>
 Ambitious multitaskers who thrive under pressure and tight deadlines.
 </li>
 <li>
 Strong communicators who can build relationships and influence decision-makers.
 </li>
 <li>
 Problem solvers who love breaking down industries and thinking on their feet.
 </li>
 <li>
 Driven self-starters who embrace feedback and chase top performance.
 </li>
 <li>
 Curious minds eager to develop commercial, analytical, and leadership skills.
 
 
 </li>
 </ul>
 
 This is an early-career opportunity that requires a university degree with strong academic credentials and relevant experience.
 
 
 
 
 Additional Information
 
 
 
 
 Ready to Launch Your Career?
 
 
 
 Join a team that challenges, supports, and rewards your growth.
 
 Apply now!
 
</div>

Associate, Client Service (2025 Start)

S&P Global

About the Role: 
Grade Level (for internal use): 07
 
The Role
 
The Client Services Associate plays a pivotal role in ensuring an exceptional customer experience with Capital IQ Solutions products. The role begins with an intensive training schedule focusing on a variety of areas including: Capital Markets, S&P Capital IQ Platform, and Excel Plug-in, combined with on the job learning experience. This position requires a comprehensive understanding of our products, technical solutions, and the unique needs of our diverse user segments. Our team is dedicated to delivering unparalleled client satisfaction and fostering strong client relationships. This role serves as an excellent entry point into the company, providing a solid foundation for future career growth and advancement primarily in client-facing roles.
 
The Team
 You will be part of a rapidly growing organisation with an exceptional corporate culture. Our data, analytics, and research help our customers make informed, smarter business decisions and investments. We are looking for high achievers that are passionate about client services and want to develop their career in a dynamic, high performing and multicultural team. We are looking for graduates who are able to work well within a team and can demonstrate exceptional learning agility, creativity and problem-solving ability.
 
The Impact
 Client Services Associates are the first point of contact for clients. You’ll work with them personally to optimise their workflows and streamline their research and data analysis needs. If you’re a natural problem solver with a passion for finance then this could be the role for you.
 
What’s in it for you
 You will be offered the opportunity to assist S&P Global in achieving its mission of being one of the leading providers of analytical information to the world’s financial markets.
 You will work with a broad range of clients including investment banks, private equity firms, insurance companies, corporates and investment managers. You will get challenged on a daily basis with a steep learning curve. You will get an opportunity to work with a broad range of clients including investment banks, private equity firms, insurance companies, corporates and investment managers and get to be part of a large fun and international team with fantastic opportunities for growth. You will be given the opportunity to thrive in a corporate culture focused on integrity, partnership, diversity, equity, and inclusion. Work in a hybrid model with two days required in the office. Career paths include client facing roles with our Sales and Customer Success teams.
 
Responsibilities
 
Helping clients to navigate and extract data from the S&P Global Market Intelligence product range.
 
Provide assistance with building models using the S&P Global Market Intelligence Excel Plug-in.
 
Liaising with the content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards.
 
On the later stages of development, proactively reaching out to clients to deliver demos and train them on our various offerings. Developing an understanding of the client’s workflow prior to the training and provide tailored instructional content to help clients maximize their usage of the S&P Global Market Intelligence product range.
 
What We’re Looking For
 
Ability to join a class of new hires in January 2026
 
BSc or BA degree, or equivalent graduated no later than January 2026
 
A background in Business, Economics or Finance is beneficial but not a necessity.
 
Fluency in French or German languages.
 
Excellent written and verbal presentation and communication skills.
 
Passion in building relationships with finance professionals and enthusiasm in learning and working in the financial services industry.
 
Ability to effectively multitask, prioritise and work in a team. Positive, flexible and proactive with a “can do” attitude.
 
About S&P Global Market Intelligence
 
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
For more information, visit www.spglobal.com/marketintelligence .
 
What’s In It For You?
 
Our Purpose: 
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
 
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
 
Job ID: 320133
 Posted On: 2025-09-29
 Location: South Africa

Client Services Associate, Capital Markets

EIGER MARVEL CONSULTANTS

Sales Associate &ndash; Granite, Marble &amp; Natural Stone | Immediate JoinerJob Overview We are seeking an experienced Sales Associate with proven expertise in granite, marble, or natural stone sales. The ideal candidate will have strong industry knowledge, an active client network, and at least a working understanding of the construction, interior design, or architecture sectors. This role is best suited for someone who is results-driven and capable of generating consistent business growth.Key Responsibilities<ul><li>Build and nurture relationships with contractors, architects, distributors, and fabricators</li><li>Identify and secure new business opportunities to grow the client portfolio</li><li>Conduct client visits, deliver product presentations, and provide tailored solutions</li><li>Oversee pricing, contract negotiations, and delivery arrangements</li><li>Monitor market trends and competitor activities to remain competitive</li><li>Prepare and maintain accurate sales forecasts and reports</li></ul>Qualifications<ul><li>2&ndash;5 years of sales experience in granite, marble, or natural stone products</li><li>Knowledge of construction, interior, or architecture industries is essential</li><li>Strong communication, presentation, and negotiation skills</li><li>Self-motivated, target-oriented, and able to work independently</li><li>Valid driving license preferred</li><li>Fluency in English required; Arabic is a plus</li></ul>What We Offer<ul><li>Competitive salary package with commission and incentives</li><li>Career advancement opportunities in a rapidly growing company</li><li>Ongoing training and professional development support</li></ul>Job Types: Full-time, PermanentPay: AED4,500.00 - AED5,000.00 per month

Sales Associate (Granite and Marble Industry)

Wecord London

Job Description: Customer Service AssociateDate posted: 8 August 2025 Pay: From 4,000.00 AED per month Job Type: Full-timeAbout Wecord LondonWecord London is a luxury lifestyle brand founded in 2018, specializing in jewellery, watches, perfumes, and accessories. Our mission is to create empowering designs that resonate with a global audience. As we continue to grow in the UAE, we are seeking a Customer Service Associate to join our office in Business Bay, Dubai.Job SummaryAs a Customer Service Associate, you will be the first point of contact for our clients, ensuring a seamless and premium customer experience. You will handle inquiries, resolve issues, and provide after-sales support that reflects the luxury and quality of the Wecord brand. This role requires fluency in both Arabic and English to effectively serve our diverse clientele.Key Responsibilities<ul><li>Customer Support: Respond to client inquiries via phone, email, live chat, and social media in a timely and professional manner.</li><li>Issue Resolution: Manage and resolve customer complaints with empathy, efficiency, and discretion.</li><li>Order Management: Assist customers with online orders, returns, exchanges, and tracking updates.</li><li>Brand Representation: Provide product knowledge and guidance that reflects the luxury standards of Wecord London.</li><li>Client Relationships: Build and maintain positive relationships with clients, ensuring long-term satisfaction and loyalty.</li><li>Collaboration: Work closely with sales, logistics, and marketing teams to deliver an exceptional customer journey.</li><li>Documentation: Maintain accurate records of customer interactions in CRM systems.</li></ul>Qualifications<ul><li>Proven experience in customer service, preferably in luxury retail, hospitality, or e-commerce.</li><li>Fluency in Arabic and English (both written and spoken) is mandatory.</li><li>Strong interpersonal and communication skills, with the ability to adapt to a multicultural client base.</li><li>Ability to handle challenging situations with professionalism and tact.</li><li>Proficiency in using customer service platforms, CRM, and Microsoft Office Suite.</li><li>Strong organizational and multitasking abilities.</li></ul>Preferred Qualifications<ul><li>Experience in luxury retail or jewellery is a plus.</li><li>Knowledge of additional languages is an advantage.</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives.</li><li>Opportunities for career growth and professional development.</li><li>A collaborative, elegant, and supportive work environment in our Dubai office.</li><li>Employee discounts on our exclusive collections.</li></ul>Job Types: Full-time, PermanentPay: From AED4,000.00 per monthApplication Question(s):<ul><li>Can you easily and regularly travel to work at Business Bay, Dubai?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>customer service: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li><li>French (Preferred)</li></ul>License/Certification:<ul><li>Work Visa (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Customer Service Executive

Explore 5286+ Client support associate in Dubai this October. Find roles across top companies and apply now to boost your career.

5286 client support associate jobs IN Dubai

Customer Support Associate

Customer Support Associate

Associate, Client Services - Arabic Speaker (2025 Start Dates)

Associate, Client Service (2025 Start)

Client Services Associate, Capital Markets

Sales Associate (Granite and Marble Industry)

Customer Service Executive