customer service representative Jobs in Doha

customer service representative

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customer experience specialist Jobs in Doha

customer experience specialist

customer service representative (csr) Jobs in Doha

customer service representative (csr)

client support specialist

St. Petersburg Listings Real Estate

We are looking for a Client Support Specialist to provide excellent service and support to our clients. You will be responsible for handling inquiries, resolving issues, and ensuring a positive customer experience.Responsibilities:<ul><li>Respond to client inquiries via email and phone</li><li>Resolve customer issues in a timely manner</li><li>Maintain accurate client records</li><li>Work with internal teams to improve service quality</li></ul>Requirements:<ul><li>Previous customer service or support experience preferred</li><li>Strong communication and problem-solving skills</li><li>Basic computer skills</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: QAR٦٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Client Support Specialist

QD-SBG

Position: Cash Flow SpecialistLocation: LusailPosition OverviewThe Cash Flow Specialist is responsible for monitoring, analyzing, and forecasting the company&rsquo;s cash flow requirements across multiple construction projects. The role ensures that sufficient liquidity is maintained to meet obligations while optimizing working capital. The specialist will work closely with project teams, procurement, contracts, and finance to align project execution plans with financial forecasts, and to identify risks and opportunities affecting cash flow.Key Responsibilities<ul><li>Cash Flow Planning &amp; Forecasting</li><li>Prepare accurate short-term and long-term cash flow forecasts for ongoing and upcoming projects.</li><li>Consolidate project-level cash flow reports into a corporate-level cash flow forecast.</li><li>Monitor actual cash inflows and outflows against forecasts and highlight variances.</li></ul><ul><li>Project Financial Monitoring</li><li>Review subcontractor payment terms, supplier contracts, and client payment schedules to assess impact on liquidity.</li><li>Coordinate with project managers, contracts, and procurement teams to align financial planning with project schedules.</li><li>Ensure timely reflection of variations, change orders, and claims in cash flow projections.</li></ul><ul><li>Working Capital Management</li><li>Track accounts receivable and ensure timely follow-up on client payments.</li><li>Monitor retention, advance recoveries, and milestone payments to optimize working capital.</li></ul><ul><li>Risk Management</li><li>Identify potential shortfalls in project or corporate cash flows and propose mitigation measures.</li><li>Support management in financial stress-testing scenarios related to project delays or cost escalations.</li></ul><ul><li>Reporting &amp; Compliance</li><li>Provide regular cash flow reports and dashboards for management and executive decision-making.</li><li>Ensure compliance with company policies, client requirements, and contractual terms.</li></ul>Key Skills &amp; Competencies<ul><li>Strong knowledge of construction project accounting, contracts, and progress payment cycles.</li><li>Advanced skills in Excel, financial modeling, and forecasting tools.</li><li>Analytical mindset with ability to interpret large sets of financial and project data.</li><li>Strong communication and coordination skills with technical and non-technical teams.</li><li>Ability to work under pressure and manage competing deadlines.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in finance, Accounting, or related field</li><li>Professional certifications (CFA, CPA, CMA, CIMA or equivalent) are an advantage.</li><li>5&ndash;7 years&rsquo; experience in finance/cash management, with at least 3 years in construction companies.</li></ul>Job Types: Full-time, Permanent

Cash Flow Specialist

Boston Consulting Group

<div>Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. 
 
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures&mdash;and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. 
What You'll Do
As a Learning Design Specialist/Senior Specialist, you will support the design and continuous enhancement of BCG U&rsquo;s learning content to ensure it remains relevant, engaging, and aligned with client needs and learning best practices. 
Key Responsibilities<ul><li>
Content Development &amp; Innovation: Maintain and update custom learning solutions to reflect current trends and evolving business priorities.</li><li>
Instructional Design: Support the creation of self-paced modules, masterclasses, role plays, and simulations using proven learning and behavior change frameworks.</li><li>
Collaboration with Experts: Partner with subject matter experts and vendors to co-develop high-quality learning content.</li><li>
Curriculum Support: Assist in standardizing and customizing content, as well as upgrading existing materials across programs.</li></ul> 
You are good at<ul><li>
Translating complex business and role requirements into focused, result-oriented learning strategies</li><li>
Identifying skill gaps and crafting learner-centric solutions grounded in behavioral science and adult learning principles</li><li>
Designing impactful learner journeys that drive engagement, retention, and on-the-job application</li><li>
Managing end-to-end learning design projects, from initial scoping and stakeholder alignment to prototyping and final delivery</li><li>
Creating compelling digital content using a variety of tools&mdash;e-learning authoring platforms, video editing software, and visual design tools</li><li>
Developing interactive learning formats such as simulations, videos, and infographics that bring content to life</li><li>
Equipping facilitators and client teams with clear, actionable enablement materials to ensure confident delivery and adoption</li></ul> 
What You'll Bring<ul><li>
3-5 years of Instructional design experience</li><li>
Knowledge of learning science applied in adult learning</li><li>
Experience of designing curriculums and assessments</li><li>
Experience of developing Instructor Led Training (ILT), Virtual Instructor Led Training (VILT), Web based training (WBT), Micro-learning, social learning</li><li>
Strong review skills of learning work products</li><li>
Strong attention to details</li><li>
Strong relationship building skills with SMEs and vendor partners</li><li>
Experience of working in international market</li><li>
Strong written and verbal communication skills</li><li>
Advanced skills in MS Excel, PowerPoint, Word, Slack, Trello or equivalent project management software</li><li>
Hands‑on experience leveraging generative AI tools</li><li>
Consulting experience working with cross‑functional client teams to diagnose needs, design scalable solutions, and deliver advisory services that drive measurable business impact</li></ul>
Please note this position is not restricted solely to the responsibilities listed above and that the job
scope and responsibilities are subject to change. 
Who You'll Work With<ul><li>
Embedded on client-facing case teams as a learning design expert, working alongside consultants and stakeholders to co-design and implement targeted capability building solutions - ensuring learning initiatives are integrated into real-world project challenge unlock business value</li><li>
Senior leadership team across BCG to get their subject matter expertise, review feedback and master class delivery</li><li>
BCG U leadership team for direction and reviews</li><li>
Knowledge team of BCG to gather content on your topic</li><li>
Instructional design vendor partners</li><li>
Internal and external experts</li></ul> 
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.</div>

Learning Design Senior Specialist - BCG U

Envision Employment Solutions

<div>
 
 
 Description
 
 
 
 
 Envision Employment Solutions
 
 is currently looking for a
 
 Senior Account Specialist
 
 for one of our partners, a global leader in the IT Services and IT Consulting.
 
 
 
 
 
 
 Job Summary:
 
 
 
 We are seeking a highly driven Senior Account Specialist to lead enterprise account management and revenue growth across strategic accounts. This role requires strong experience in selling customized enterprise IT solutions, particularly in Data, AI, and system integration environments.
 
 
 
 
 
 The ideal candidate is commercially sharp, relationship-driven, and experienced in managing the full sales lifecycle &mdash; from hunting and bidding to project implementation and revenue expansion.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 Account &amp; Revenue Ownership
 
 
 
 &bull; Own the full account management lifecycle
 
 
 &bull; Act as the primary point of contact for assigned enterprise clients
 
 
 &bull; Meet or exceed revenue targets through new customer acquisition and cross/upselling
 
 
 &bull; Drive footprint expansion within allocated accounts
 
 
 &bull; Generate and maintain accurate revenue forecasts
 
 
 
 
 
 
 New Business Development
 
 
 
 &bull; Identify, qualify, and close new sales opportunities
 
 
 &bull; Prospect strategically into CTOs, IT leaders, engineering heads, and technical stakeholders
 
 
 &bull; Generate new leads through professional networks, cold outreach, and market research
 
 
 &bull; Build strong executive-level relationships with business and financial decision-makers
 
 
 
 
 
 
 Sales &amp; Bidding Management
 
 
 
 &bull; Own and manage the bidding process in collaboration with the bidding team
 
 
 &bull; Ensure accuracy and quality of proposals and bid submissions
 
 
 &bull; Independently negotiate and close small and mid-sized deals
 
 
 &bull; Support the Account Director in closing large enterprise deals
 
 
 
 
 
 
 Client Relationship &amp; Project Engagement
 
 
 
 &bull; Serve as a trusted advisor on data and technology solutions
 
 
 &bull; Understand client business models, data lifecycles, and transformation goals
 
 
 &bull; Participate from project kickoff through final sign-off
 
 
 &bull; Monitor customer satisfaction throughout implementation
 
 
 &bull; Identify risks and opportunities within active projects
 
 
 
 
 
 
 Market Intelligence &amp; Growth Strategy
 
 
 
 &bull; Conduct continuous market analysis of client industries and competitors
 
 
 &bull; Develop comprehensive account development plans covering revenue, risk, and opportunity
 
 
 &bull; Identify new business lines relevant to client needs
 
 
 &bull; Participate in trade shows and technology events to develop pipeline
 
 
 
 
 
 
 Commercial &amp; Administrative Management
 
 
 
 &bull; Use CRM to log activities, track pipeline, and generate sales reports
 
 
 &bull; Coordinate contract renewals and support collections
 
 
 &bull; Follow up on invoices and ensure payment collections
 
 
 &bull; Maintain updated customer documentation including contracts and proposals
 
 
 &bull; Coordinate with marketing teams on joint campaigns and lead generation
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 &bull; Bachelor&rsquo;s degree in Business, Computer Science, or related field
 
 
 &bull; Evidence of continued education in Sales and Technology
 
 
 &bull; Minimum 5 years of quota-carrying enterprise sales experience
 
 
 &bull; Mandatory experience in customized enterprise IT solutions sales
 
 
 &bull; Strong experience in Data-related solutions (Data Consultancy, Data Management, Data Lakehouse, BI, AI/LLM) highly preferred
 
 
 &bull; Alternative acceptable background: customized software solutions or system integration (not SaaS/license-only sales)
 
 
 &bull; Experience selling to large enterprises (Public Sector, Banking, Telecom)
 
 
 &bull; Strong regional network within Qatar
 
 
 &bull; Based in Qatar
 
 
 &bull; Native Arabic speaker with fluent English
 
 
 &bull; Familiarity with data technologies and open-source ecosystems is a plus
 
 
 &bull; Hands-on CRM experience preferred
 
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 
 &bull; Excellent selling and negotiation skills
 
 
 &bull; Strong revenue-growth mindset
 
 
 &bull; Exceptional executive relationship-building ability
 
 
 &bull; Strong presentation and communication skills
 
 
 &bull; Commercially driven and results-oriented
 
 
 &bull; Strong forecasting and pipeline management skills
 
 
 &bull; High level of ownership and accountability
 
 
 
 
 
 
 Benefits &amp; Work Setup
 
 
 
 &bull; Basic salary
 
 
 &bull; Family Medical Insurance
 
 
 &bull; Round-trip family flight tickets once per year
 
 
 &bull; Visa coverage
 
 
 &bull;
 
 Location:
 
 Qatar
 
 
 &bull;
 
 Work Model:
 
 Hybrid &ndash; 2 days in the office and 3 days remote. If assigned to a project, you may be required to work from the client&rsquo;s premises on a daily basis, depending on the project requirements.
 
 
 &bull;
 
 Working Hours:
 
 9 AM to 6 PM
 
 
 &bull;
 
 Days Off:
 
 Fridays and Saturdays
 
</div>

Senior Account Specialist [Sales]

MECC - Middle East Cleaning Co.

<div>
 
 MECC &ndash; Middle East Cleaning Company, established in 1989, is a leading provider of professional cleaning services and solutions in Qatar. With more than 30 years of experience, the company delivers high-quality cleaning services to government entities, hotels, commercial facilities, and educational institutions.
 
 
 MECC is the
 
 exclusive distributor in Qatar
 
 for leading international systems including:
 
 <ul>
 <li>
 
 HOST Dry Extraction Carpet Cleaning System
 
 </li>
 <li>
 
 ARIDEX Dry Upholstery Cleaning
 
 </li>
 </ul>
 
 As a
 
 BICSc Corporate Member and ISO-certified company
 
 , MECC is committed to delivering professional services through innovation, international standards, and continuous improvement.
 
 
 Role Description
 
 
 We are seeking a
 
 Marketing &amp; Business Development Specialist
 
 to join our team in Doha.
 
 
 The primary responsibility of this role is to
 
 generate new business opportunities and secure service contracts
 
 with organisations across Qatar, including hotels, schools, government entities, and commercial facilities.
 
 
 The role combines
 
 marketing, sales, and client relationship development
 
 to support the company&rsquo;s growth.
 
 
 Key responsibilities include:
 
 <ul>
 <li>
 Identifying and approaching
 
 potential clients and decision-makers
 
 </li>
 <li>
 
 Generating qualified leads and new contract opportunities
 
 </li>
 <li>
 
 Conducting market research to identify high-value sectors and prospects
 
 </li>
 <li>
 
 Developing and executing marketing campaigns that generate business inquiries
 
 </li>
 <li>
 
 Supporting the sales team in client meetings and presentations
 
 </li>
 <li>
 
 Building relationships with facility managers, procurement teams, and operations leaders
 
 </li>
 <li>
 
 Promoting MECC&rsquo;s specialised cleaning technologies and services
 
 </li>
 <li>
 
 Tracking leads, proposals, and contract opportunities
 
 </li>
 <li>
 
 Coordinating with internal teams to support client onboarding and service delivery
 
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 Strong
 
 communication and relationship-building skills
 
 </li>
 <li>
 
 Proven ability to generate leads and bring new clients
 
 </li>
 <li>
 
 Experience in sales, marketing, or business development
 
 </li>
 <li>
 
 Ability to identify and approach decision-makers in organisations
 
 </li>
 <li>
 
 Strong market research and analytical skills
 
 </li>
 <li>
 
 Ability to work independently and manage multiple prospects
 
 </li>
 <li>
 
 Experience with digital marketing tools and LinkedIn outreach
 
 is an advantage
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, or related field is preferred
 </li>
 <li>
 Experience in
 
 facility management, hospitality, or cleaning industry
 
 is a strong advantage
 </li>
 </ul>
 
 Key Performance Expectation
 
 
 The most important success indicator for this role is the
 
 ability to generate new contracts and business opportunities for MECC
 
 .
 
 
 
 Candidates with a
 
 
 proven ability to bring clients and secure service agreements will be prioritised
 
 
 
</div>

Marketing Executive

Easy Sell Buy Car

Job Title: Car Sourcing Specialist &ndash; Easy Sell Buy Car Location: Doha, Qatar Job Type: Full-Time About Us: Easy Sell Buy Car is a leading car trading company in Qatar, specializing in buying and selling vehicles efficiently and professionally. We are looking for an experienced Car Sourcing Specialist to join our team and help us grow our inventory with high-quality vehicles. Key Responsibilities: Source and acquire cars for the company based on market demand and client requirements. Conduct market research to identify potential sellers and competitive pricing. Inspect vehicles and verify ownership, condition, and documentation. Negotiate with car owners to secure the best deals. Coordinate with the sales and marketing team to ensure smooth vehicle acquisition. Maintain accurate records of sourced vehicles and transaction details. Requirements: Minimum 3 years of experience in car sourcing, buying, or a related field. Valid Qatar Driving License is mandatory. NOC (No Objection Certificate) ready. Strong negotiation and communication skills. Ability to work independently and meet targets. Immediate availability or ready to join. How to Apply: Only candidates who meet all the above requirements should apply. Please submit your updated CV through Indeed.نوع الوظيفة: دائمموقع العمل: بشكل شخصي

Car sourcing

Petroplan

<div>
 
 Petroplan have a major Petrochemical client in Qatar looking to hire a Recruitment &amp; Workforce Planning Specialist.
 
 
 You will align the operational and strategic objectives, oversea Workforce planning and Recruitment processes, procedures and policies for the company in line with corporate goals and human capital business plans.
 
 
 This is a permanent staff position which will be residential in country.
 
 
 This will come with a full married family package.
 
 
 You must hold a BSc to obtain a visa.
 
 
 For more information please email Liz.drake@petroplan.com
 
</div>

Recruitment & Workforce Planning Specialist

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