senior manager customer experience Jobs in Doha

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customer experience specialist Jobs in Doha

customer experience specialist

customer service representative csr

Avaso Tech Qatar (Branch of Avaso Technologies EU)

A Customer Service Representative (CSR) acts as the primary link between a company and its customers. The primary goal is to ensure customer satisfaction by providing accurate information, resolving issues, and creating a positive experience with the brand. CSRs handle inquiries through various channels (phone, email, chat, social media) and are often the &quot;voice&quot; or &quot;face&quot; of the company.Key Responsibilities1. Communication &amp; Inquiry Management<ul><li>Answer incoming customer inquiries via phone, email, live chat, and social media.</li><li>Provide accurate information about products, services, pricing, and company policies.</li><li>Maintain a professional, empathetic, and patient demeanor at all times.</li></ul>2. Problem Solving &amp; Issue Resolution<ul><li>Troubleshoot technical issues, billing errors, or service complaints.</li><li>Investigate and resolve customer problems efficiently, aiming for first-contact resolution.</li><li>Escalate complex or unresolved issues to senior staff or specialized departments (e.g., IT, Billing) when necessary.</li></ul>3. Order &amp; Account Management<ul><li>Process orders, returns, exchanges, and refunds.</li><li>Update customer account information and ensure data accuracy in the CRM (Customer Relationship Management) system.</li><li>Track shipments and manage delivery-related inquiries.</li></ul>4. Documentation &amp; Reporting<ul><li>Document all customer interactions thoroughly in the company&rsquo;s database.</li><li>Identify and report recurring customer issues or product defects to management.</li><li>Contribute to the knowledge base by suggesting new help articles or FAQ updates.</li></ul>Essential Skills &amp; QualitiesHard Skills:<ul><li>Typing Speed &amp; Accuracy: 40&ndash;60 WPM is often a baseline for chat/email roles.</li><li>Tech Literacy: Proficiency with CRM software (e.g., Salesforce, Zendesk), help desk tools, and MS Office/Google Workspace.</li><li>Multi-channel Management: Ability to toggle between phone, email, and chat systems simultaneously.</li><li>Product Knowledge: Deep understanding of the company&rsquo;s offerings.</li></ul>Soft Skills:<ul><li>Communication: Clear, concise, and grammatically correct writing; articulate phone manner.</li><li>Empathy: The ability to understand and validate the customer&rsquo;s feelings, even when delivering bad news.</li><li>Patience: Remaining calm and focused during long calls or when dealing with frustrated customers.</li><li>Active Listening: Listening to understand the root cause of an issue, not just to respond.</li><li>Adaptability: Shifting tone and strategy based on the customer&rsquo;s mood and the channel being used.</li></ul>Job Types: Full-time, Part-timePay: QAR65,000.00 - QAR85,000.00 per yearExpected hours: 40 per weekWork Location: In person

Customer Service Representative (CSR)

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The ideal candidate has to be passionate for technology, customer service, and metrics. This is an opportunity to oversee critical technical operations for our organization and help shape the future of our NOC and support functions.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Oversee monitoring of networks, servers, security systems, and critical applications to identify performance issues and outages.
 </li>
 <li>
 Investigate and troubleshoot technical problems, coordinating with other teams as needed.
 </li>
 <li>
 Develop, document, and implement processes and procedures for NOC and support operations.
 </li>
 <li>
 Manage incident response processes, ensuring prompt resolution and documentation.
 </li>
 <li>
 Communicate effectively with stakeholders and leadership regarding status and incidents.
 </li>
 <li>
 Identify opportunities for improvement in tools, systems, and team capabilities.
 </li>
 <li>
 Perform root cause analysis on major incidents and outages.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 3+ years experience NOC and/or technical support teams.
 </li>
 <li>
 Deep understanding of networking, infrastructure and application monitoring in the cloud. (AWS)
 </li>
 <li>
 Experience in monitoring and metrics tools (ELK, CloudWatch, Datadog, etc).
 </li>
 <li>
 Experience with Container orchestrator tools (K8s / ECS / etc).
 </li>
 <li>
 Experience in Incident management .
 </li>
 <li>
 Experience on ticket management tools (Jira).
 </li>
 <li>
 Experience in L1, L2 support.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Mid level experience managing Linux environments.
 </li>
 <li>
 Mid level scripting / programming skills (Bash / Python / .NET ).
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Availability to work off-hours and on-call rotations as needed.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Support Engineer

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We are looking for a Content Moderator who will enhance the quality of our selection content. This role is critical in ensuring that our offerings are well-structured, relevant and optimized in
 
 Arabic &amp; English
 
 , to meet customer needs and drive engagement.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Browse our app and website for content opportunities and improvements
 </li>
 <li>
 Work on content quality initiatives and tasks for existing and new selection.
 </li>
 <li>
 Identify systematic and operational problems then contribute to their resolution.
 </li>
 <li>
 Check the quality of selection received internally and externally through different moderation and quality tools.
 </li>
 <li>
 Collaborate with cross-functional teams to implement catalogue-related improvements efficiently.
 </li>
 <li>
 Provide regular feedback and actionable insights to improve catalogue quality.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Ability to work on a custom schedule with flexible weekend days off.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 effectively in a fast-paced, dynamic environment.
 </li>
 <li>
 Proactive problem-solving skills with a focus on process improvements.
 </li>
 <li>
 Deep understanding of product categorization and customer behavior.
 </li>
 <li>
 Attention to detail and ability to think strategically.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Native Arabic language required, fluency in local dialect is a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in Translation, Linguistics, Marketing or equivalent experience.
 </li>
 <li>
 2-5 years of experience in content moderation, translation, or e-commerce.
 </li>
 <li>
 Demonstrated experience in using analytics tools and content management platforms.
 </li>
 <li>
 Familiarity with marketplace dynamics and product discovery flows.
 </li>
 <li>
 While the role is currently remote, future plan is to move all roles into an office in Amman.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Content Moderator

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Partner Success Account Executive plays a key role in supporting Snoonu&rsquo;s restaurant partners by providing continuous commercial guidance.
 
 
 This role operates within a centralized portfolio management model, where executives collaboratively support a large base of restaurant accounts rather than managing individually assigned portfolios.
 
 
 The team focuses on handling inbound merchant inquiries, conducting proactive outreach, and helping partners optimize their performance on Snoonu.
 
 
 The role involves a mix of
 
 inbound support (responding to partner inquiries)
 
 and
 
 outbound engagement (proactive partner outreach), e
 
 xecutives operate as part of a centralized support structure covering a large and dynamic restaurant portfolio.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Serve as the first point of contact for restaurant partners across multiple communication channels, including WhatsApp, phone calls, and email
 </li>
 <li>
 Provide timely and professional responses to partner inquiries related to platform usage, menu management, promotions, advertising opportunities, and account performance
 </li>
 <li>
 Guide newly onboarded partners through platform features and best practices to help them succeed on Snoonu
 </li>
 <li>
 Support partners with payment-related inquiries by coordinating with internal stakeholders when needed
 </li>
 <li>
 Handle escalations and manage challenging merchant conversations with professionalism and empathy
 </li>
 <li>
 Ensure partner concerns are properly documented and followed up internally until resolution
 </li>
 <li>
 Maintain strong working relationships with cross-functional teams, including Operations, Finance, Content, and Training
 </li>
 <li>
 Proactively reach out to partners to share recommendations on improving visibility, order volumes, and overall performance
 </li>
 <li>
 Educate partners on available growth tools such as campaigns, offers, and menu optimization
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred)
 </li>
 <li>
 Fresh graduates or candidates with 0&ndash;2 years of experience in customer service, account management, call centers, or commercial roles are encouraged to apply
 </li>
 <li>
 Fluent in Arabic and English (spoken and written)
 </li>
 <li>
 Comfortable handling a high volume of inbound interactions in a fast-paced environment
 </li>
 <li>
 Strong communication, problem-solving, and relationship-building skills
 </li>
 <li>
 Energetic, adaptable, and team-oriented mindset
 </li>
 <li>
 Ability to multitask and manage priorities effectively
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Partner Success Account Executive

Starlink Qatar

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a dedicated and customer-focused Customer Service Representative with at least 3 years of experience in the retail sector. The ideal candidate will have strong communication skills, a positive attitude, and the ability to deliver an excellent customer experience while supporting daily store operations.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet and assist customers in a friendly and professional manner
 </li>
 <li>
 Understand customer needs and provide appropriate product or service recommendations
 </li>
 <li>
 Handle customer inquiries, complaints, and returns efficiently
 </li>
 <li>
 Maintain product knowledge to effectively communicate features and benefits
 </li>
 <li>
 Process transactions accurately using POS systems
 </li>
 <li>
 Ensure the store is clean, organized, and visually appealing
 </li>
 <li>
 Support inventory management, including stocking and replenishment
 </li>
 <li>
 Work collaboratively with team members to achieve sales targets and customer satisfaction
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum
 
 3 years of experience
 
 in retail customer service
 </li>
 <li>
 Excellent
 
 communication and interpersonal skills
 
 </li>
 <li>
 Strong problem-solving abilities and customer-oriented mindset
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 <li>
 Basic knowledge of POS systems and retail operations
 </li>
 <li>
 Flexibility to work shifts, weekends, and holidays
 </li>
 </ul>
 
 
</div>

Customer Service Representative

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We are looking for an experienced
 
 AI Project Manager
 
 to facilitate the successful delivery of AI and ML initiatives. In this role, you will coordinate cross-team integrations and communications, manage timelines, and ensure projects are delivered on schedule, within budget, and in line with defined objectives. You will also monitor key metrics and track the status of integrations to ensure seamless execution.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Support end-to-end project delivery, ensuring timelines, budgets, and objectives are met.
 </li>
 <li>
 Coordinate cross-functional teams and internal integrations, enabling clear and efficient collaboration.
 </li>
 <li>
 Plan project schedules, track progress, and proactively identify and manage risks.
 </li>
 <li>
 Serve as the initial point of contact for stakeholders, providing clear updates and managing expectations.
 </li>
 <li>
 Ensure smooth integration of AI initiatives with broader organizational projects and processes.
 </li>
 <li>
 Promote best practices in project delivery, documentation, and continuous improvement.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Project Management.
 </li>
 <li>
 Strong familiarity with core technology concepts, from architecture to delivery workflows.
 </li>
 <li>
 Hands-on experience navigating end-to-end AI/ML project lifecycles, from scoping and data readiness to deployment and iteration.
 </li>
 <li>
 4+ years of project management experience in AI, ML, or tech-driven environments.
 </li>
 <li>
 Proven track record of delivering complex projects on time and within scope.
 </li>
 <li>
 Strong skills in planning, risk management, stakeholder communication, and team coordination.
 </li>
 <li>
 Expertise with monitoring and analytics tools such as Amplitude, Tableau, Looker, or similar.
 </li>
 <li>
 SQL knowledge for basic checks, validation, and tracking.
 </li>
 <li>
 Familiarity with project management tools (Jira, Asana, Trello, etc.).
 </li>
 <li>
 Excellent problem-solving, organizational, and interpersonal skills.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience within delivery/logistics industries.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

AI Project Manager

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We are looking for an experienced Senior Frontend Developer to join our dynamic team. As a Senior Frontend Developer, you will play a key role in shaping the user interface and overall user experience for our products. You will have a deep understanding of frontend technologies, with a focus on React.js, Material-UI, Redux toolkit. You'll work closely with our design and backend teams to build responsive and high-performance web applications that delight our users.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Building web UI.
 </li>
 <li>
 Writing unit tests.
 </li>
 <li>
 Code review.
 </li>
 <li>
 Build new features and products using frontend tools.
 </li>
 <li>
 Collaborate directly with designers and product managers to build delightful user experiences.
 </li>
 <li>
 Implement and maintain a code base.
 </li>
 <li>
 Solve front-end challenges around performance and code reusability while continuously improving code quality.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 Minimum 4+ years of professional front-end development experience.
 </li>
 <li>
 Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
 </li>
 <li>
 Thorough understanding of React.js and its core principles.
 </li>
 <li>
 Experience with a UI library like Ant Design or Material-UI and its components.
 </li>
 <li>
 Experience with Recoil or Redux for state management.
 </li>
 <li>
 Experience with React Query for data fetching and caching.
 </li>
 <li>
 Familiarity with modern front-end build pipelines and tools.
 </li>
 <li>
 Skills to optimize frontend performance, minimize load times, and reduce resource usage.
 </li>
 <li>
 Proficiency in frontend testing frameworks (e.g. Jest, React Testing Library).
 </li>
 <li>
 Good communication skills to collaborate directly with designers and product managers to build delightful user experiences
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 💼 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Remote &amp; Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 
 🌺 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build an app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
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Senior Frontend Engineer

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