customer service representative Jobs in Islamabad Pakistan

customer service representative

client success manager – 1 Jobs in Islamabad Pakistan

client success manager – 1

customer sales representative Jobs in Islamabad Pakistan

customer sales representative

customer solutions specialist - smb Jobs in Islamabad Pakistan

customer solutions specialist - smb

customer support executive Jobs in Islamabad Pakistan

customer support executive

client support specialist

Wyxan

Wyxan is a forward-thinking IT solutions company powered by innovation and expertise. Our team of talented developers, designers, and strategists collaborates to deliver cutting-edge technology solutions that help businesses streamline operations, scale efficiently, and achieve sustainable growth.Role OverviewWe are seeking highly motivated, detail-oriented, and experienced Customer Support Representatives with excellent English communication skills to join our operations team. This role involves real-time monitoring of field personnel, maintaining consistent communication with on-site team members, and ensuring compliance with operational protocols. The ideal candidate will be proactive, responsible, and capable of handling time-sensitive situations with confidence and clarity.Key Responsibilities:<ul><li>Monitor real-time activity of field personnel and ensure timely completion of check-ins, reports, and assigned duties.</li><li>Promptly contact on-site staff via phone when scheduled tasks or check-ins are missed, and ensure corrective action is taken.</li><li>Maintain accurate logs of all communications and operational updates.</li><li>Respond to inquiries and concerns from clients, providing timely and professional support.</li><li>Escalate operational issues to management when necessary.</li><li>Collaborate with internal teams to ensure smooth daily operations.</li><li>Prepare daily shift reports and summaries of any issues or incidents.</li><li>Follow up with field personnel to confirm task completion and service quality.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English.</li><li>Strong sense of responsibility and ability to work independently.</li><li>Previous experience in customer support, dispatch, or operations monitoring preferred.</li><li>Ability to multitask and remain calm under pressure.</li><li>Strong problem-solving skills and attention to detail.</li><li>Comfortable making phone calls and addressing operational issues in real time.</li><li>Flexible to work various shifts, including weekends and nights.</li></ul>Preferred Qualifications:<ul><li>Experience in the security, logistics, or service industry is a plus.</li><li>Familiarity with workforce tracking or scheduling platforms.</li></ul>Why Join Wyxan<ul><li>Fuel allowance</li><li>Leave encashment</li><li>Medical coverage</li><li>Work with a growing, ambitious team</li><li>Creative freedom to shape and grow the brand&rsquo;s voice</li><li>Flexible and collaborative work environment</li></ul>Location: Gulberg Greens, IslamabadJob Type: Full-timeExperience:<ul><li>Customer Support Representative: 2 years (Preferred)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Client Support Specialist

S&P Global

<div>
 
 About The Role
 
 
 
 
 Grade Level (for internal use):
 
 
 
 07
 
 
 
 The Team
 
 
 
 S&amp;P Global Market Intelligence is seeking an Associate, Channels Tech Specialists to join the Channels Tech Specialists team in Islamabad. The team partners with Solution Architects (SA) and Sales Teams to provide technical assistance to clients in deployment and troubleshooting the &ldquo;Channels Solutions&rdquo; and assessing the technical environment dynamics within client sites that may impact product performance.
 
 
 
 The Impact
 
 
 
 You will be able to contribute to the team and company in a meaningful way. Your position as an Associate is critical as it is the link between the end-user and our Channels products. Combining an expertise in our products with a deep understanding of who our clients are and how they use our tools, the Associate, Channels Tech Specialists is a consultant providing best and most efficient way for our clients to achieve quality results.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 Gets a great opportunity to talk to external clients and internal stakeholders across globe.
 </li>
 <li>
 Liaise with different product teams, development teams, and Platform managers to analyze and help resolve product delivery related issues.
 </li>
 <li>
 You will work with a global Solution Architects and Sales team responsible for enterprise products like API and Xpressfeed.
 </li>
 <li>
 This is the place to hone your existing database and leadership skills while having the chance to become exposed to fresh and divergent technologies (e.g. .Net, Java, Web Service APIs, SOAP, XML, JSON, HTTP, PHP, SQL Server Analysis Services, Oracle, and PostgreSQL).
 </li>
 <li>
 As a critical member of the team, you will have the opportunity to collaborate with a global stakeholders and improvise the client experience.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Be a Product specialist for the Channels and provide in-depth technical assistance to clients.
 </li>
 <li>
 Assist in deployment and troubleshooting on-the-go.
 </li>
 <li>
 Gain in-depth knowledge of products from a content and delivery standpoint, and assist with pre and post Sales&rsquo; opportunities.
 </li>
 <li>
 Bring new ideas for innovation and automation excellence into the support process and build projects that will help replicate and resolve client issues.
 </li>
 <li>
 Work on creating complex SQL queries (MS SQL, ORACLE, PostgreSQL, MySQL etc.,) to use our data and assist client with query tuning and performance improvements.
 </li>
 <li>
 Research and gain knowledge on the rapidly evolving product offerings.
 </li>
 <li>
 Assess the technical environment dynamics within the client sites that may impact product performance
 </li>
 <li>
 Involve in testing/user-acceptance tests of New implementations
 </li>
 <li>
 Maintain the local infrastructure which comprises of Database Servers (Oracle. MS SQL Server, PostgreSQL and MySQL) and Virtual Machines.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 
 What we&rsquo;re looking for:
 
 
 
 <ul>
 <li>
 0-6months of experience in a technology or support role, with an interest in working with large datasets.
 </li>
 <li>
 The candidate should have strong basics in all aspects of Computer Science such as Development, Database concepts, networking.
 </li>
 <li>
 Solid communication skills (English verbal &amp; written)
 </li>
 <li>
 Good knowledge in .Net/C#/Java
 </li>
 <li>
 Knowledge on Web Protocols (HTTP, HTTPS, FTP, SFTP, FTPS, etc.) &amp; features/commands
 </li>
 <li>
 HTTP Messages (Headers, Body, Response Codes, Commands, Arguments, etc.)
 </li>
 <li>
 Network &amp; Security Protocols (Web Sockets, TCPIP, SSL, TLS, etc.)
 </li>
 <li>
 Proxy Protocols (SOCKS4, SOCKS5, HTTP, Custom, etc.) &amp;
 </li>
 <li>
 Web Transport Schemes (SOAP, XML, JSON, etc.)
 </li>
 <li>
 Exposure to WINDOWS, UNIX or LINUX environments.
 </li>
 <li>
 Knowledge on DBMS concepts.
 </li>
 <li>
 Knowledge on cloud technologies like AWS, Snowflake, etc.,
 </li>
 <li>
 Quick learner and ability to grasp new technologies.
 </li>
 <li>
 Demonstrate troubleshooting, follow-through and problem solving skills, resourcefulness, attention to detail, and strong communication skills.
 </li>
 <li>
 Ability to keep pace with rapid changes in products.
 </li>
 <li>
 Willing to work in any 5 day shifts and longer night shifts.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Graduate in Computer Science and Commerce\Finance is preferred
 </li>
 <li>
 Prior experience in client support teams
 
 
 </li>
 </ul>
 
 About S&amp;P Global Market Intelligence
 
 
 
 At S&amp;P Global Market Intelligence, a division of S&amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
 
 For more information, visit www.spglobal.com/marketintelligence.
 
 
 
 What&rsquo;s In It For
 
 
 You?
 
 
 
 
 Our Mission
 
 
 
 Advancing Essential Intelligence.
 
 
 
 Our People
 
 
 
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
 
 
 Our Values
 
 
 
 
 Integrity, Discovery, Partnership
 
 
 
 Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
 
 
 Benefits
 
 
 
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
 
 Our Benefits Include
 
 
 
 <ul>
 <li>
 Health &amp; Wellness: Health care coverage designed for the mind and body.
 </li>
 <li>
 Flexible Downtime: Generous time off helps keep you energized for your time on.
 </li>
 <li>
 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 </li>
 <li>
 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 </li>
 <li>
 Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 </li>
 <li>
 Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
 
 
 </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
 
 
 Global Hiring And Opportunity At S&amp;P Global
 
 
 
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
 
 
 Recruitment Fraud Alert
 
 
 
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 
 
 
 Equal Opportunity Employer
 
 
 
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
 
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
 
 US Candidates Only:
 
 The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
 
 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
 
 
 
 Job ID:
 
 324179
 
 
 
 Posted On:
 
 2026-01-12
 
 
 
 Location:
 
 Islamabad, Pakistan
</div>

Associate, Channels Tech Specialists

Think Higher Consultants

The Customer Support Officer is responsible for delivering excellent customer service to clients while supporting the daily administrative operations of the visa consultation firm. This role acts as the primary point of contact for clients and requires strong communication skills, professionalism, and the ability to handle sensitive information with confidentiality.Key Responsibilities:<ul><li>Welcome clients professionally and respond to inquiries via phone, email, and in person</li><li>Provide accurate guidance regarding visa consultation services and appointment procedures</li><li>Schedule, confirm, and manage client appointments efficiently</li><li>Follow up with clients regarding required documentation, payments, and application status</li><li>Address client concerns or complaints politely and professionally</li><li>Maintain strict confidentiality of client personal and immigration-related information</li></ul>Administrative Responsibilities:<ul><li>Maintain and organize client records, files, and documentation</li><li>Support consultants with case-related administrative tasks</li><li>Prepare basic reports, perform data entry, and draft correspondence</li><li>Monitor office supplies and assist in daily office operations</li><li>Coordinate with internal departments to ensure smooth workflow</li><li>Ensure compliance with company policies and procedures</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree</li><li>1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred but not mandatory)</li><li>Good fluency in English (spoken and written) is mandatory</li><li>Strong interpersonal and communication skills</li><li>Disciplined, punctual, and professional in appearance and conduct</li><li>Basic computer proficiency</li><li>Ability to multitask and work effectively under pressure</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Officer

WellnessLiving

Title: Customer Solutions Specialist - SMB
 Location: Plot no: 4, Road GLC-04, Business Park, IBECHS (Zone-IV), Gulberg Green, Islamabad
 Working Hours: Eastern Time Zone (between 6 pm to 6 am Pakistan time)
 Job Nature: Permanent, Full-time (40 hours per week)
 
About Us: 
WellnessLiving isn’t just our name, it’s who we are. We’re a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business
 
When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
 
About You: 
Are you solely focused on closing tickets as fast as possible? If yes, DO NOT APPLY!
 At WellnessLiving, putting our customers first is at the heart of everything we do, and the Customer Solutions team lives by this core value every day. We believe in solving problems together—valuing empathy, clear communication, and understanding above all else. Our team takes pride in delivering thoughtful, effective solutions while staying focused on the needs of our customers.
 As a Customer Solutions Specialist, you’ll be the first point of contact for our customers, driven by a genuine passion for helping others and ensuring their success. You’ll take ownership of each issue and be responsible for providing well-communicated, personalized solutions, no matter how complex. Your problem-solving skills and technical knowledge will ensure that customers feel supported and understood at every step.
 If you’re ready to make a real impact by solving meaningful customer issues, understanding their business needs, and delivering exceptional service, WellnessLiving is the place for you.
 
Key Responsibilities: 
<ul>
<li>Answer inbound calls & emails from customers</li>
<li>Answer call-back requests from customers</li>
<li>Provide software support by troubleshooting technical issues or general account queries</li>
<li>Investigate the root cause of issues using system knowledge</li>
<li>Gather information on issues from customers to report or escalate to appropriate Subject Matter Experts</li>
<li>Flag customers who demonstrate problematic or negative behavior appropriately</li>
<li>Promote and maintain a high quality, professional, service-oriented company image among our customer bases</li>
<li>Assist Customer Success Trainees as a training buddy to monitor their email & phone skills before graduation</li>
</ul>
Skills & Qualification: 
<ul>
<li>1 to 3 years of experience in customer support or customer care with international clients (especially in the US, North America, Canada, & Australia). Experience in the SAAS industry is a competitive edge</li>
<li>Highly organized and detail-oriented</li>
<li>A solution-oriented approach to problem-solving</li>
<li>Familiarity with the operations and needs of a business owner in small-to-medium-sized businesses</li>
<li>Strong interpersonal skills and proficiency in English communication (both written & verbal)</li>
<li>Well-developed ability to build strong relationships, quickly establish credibility, and collaborate across multiple internal and external teams</li>
<li>Ability to quickly leverage tools and technology such as Microsoft Office Suite, ZOHO CRM, Intercom, and JIRA</li>
<li>High energy level demonstrated the drive to succeed and comfortable with urgency</li>
</ul>
What we Offer: 
<ul>
<li>Competitive salary package based on experience</li>
<li>Comprehensive Group Health and Life Insurance</li>
<li>Gratuity</li>
<li>EOBI</li>
<li>Transport facility (If place of residency is within a 20-kilometer radius of company’s address) / Fuel allowance</li>
<li>Paid time off (Annual, Sick, Casual, Bereavement, Parental)</li>
<li>Quarterly Bonuses</li>
<li>Quarterly fun event</li>
<li>Staff recognition programs</li>
<li>Staff training programs</li>
<li>Career progression. We have a long-standing history of promotion from within</li>
<li>An enriched workplace culture that supports growth, development, and, most importantly, having fun!</li>
</ul>
How we will proceed if you are shortlisted: 
<ul>
<li>Telephonic call</li>
<li>Online initial interview and written assessment</li>
<li>Online final interview</li>
</ul>
Special note: Only the shortlisted candidates will be contacted due to the high turnout volume.
 
We appreciate your time and look forward to reviewing your application.

Customer Solutions Specialist - SMB

<div>
 
 About The Role
 
 
 
 
 Grade Level (for internal use):
 
 
 
 07
 
 
 
 The Team
 
 
 
 Our team's main focus is on providing exceptional client support to help clients make informed business decisions through the use of our platform, specifically the Energy data set. Our global team fosters a culture of respect, openness, and collaboration to ensure the effective and efficient completion of tasks.
 
 
 
 Responsibilities And Impact
 
 
 
 <ul>
 <li>
 Primary point of contact for providing critical research and value-add knowledge to our diverse client base at various companies primarily in US, and across the globe, through calls, e-mails and web-chat.
 </li>
 <li>
 Channel client ideas and feedback to our content and product management teams to help improve the quality and accuracy of our database and products.
 </li>
 <li>
 Work with senior team members on projects and develop subject matter expertise in different sectors of the Energy industry: natural gas, power, coal.
 </li>
 <li>
 Record webcasts that provide demos of S&amp;P Global Market Intelligence products and cover major industry trends.
 </li>
 <li>
 Work with clients and financial modelling team to help build customized, data-driven Excel models.
 </li>
 <li>
 Participate in user acceptance testing efforts within area of focus to ensure that products meet the highest standard for client experience.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 
 Basic Required Qualifications:
 
 
 
 <ul>
 <li>
 Candidate must possess at least a Bachelor/Undergraduate Degree preferably in Economics, Finance or Accounting.
 </li>
 <li>
 Fresh graduate or upto 6 months of experience
 </li>
 <li>
 Knowledgeable in accounting and finance, the energy industry or the global economy
 </li>
 <li>
 Must have excellent critical thinking, writing, and verbal communication skills with strong attention to detail.
 </li>
 <li>
 Must be proactive and capable of multitasking effectively
 </li>
 <li>
 Team-player mentality with strong collaboration skills
 </li>
 <li>
 Customer-centric, with positive personality
 </li>
 <li>
 Must be willing to work on a night shift schedule
 </li>
 <li>
 Willing to come to the Islamabad office at least 2x a week
 
 
 </li>
 </ul>
 
 About S&amp;P Global Market Intelligence
 
 
 
 At S&amp;P Global Market Intelligence, a division of S&amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
 
 For more information, visit www.spglobal.com/marketintelligence.
 
 
 
 What&rsquo;s In It For
 
 
 You?
 
 
 
 
 Our Mission
 
 
 
 Advancing Essential Intelligence.
 
 
 
 Our People
 
 
 
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
 
 
 Our Values
 
 
 
 
 Integrity, Discovery, Partnership
 
 
 
 Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
 
 
 Benefits
 
 
 
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
 
 Our Benefits Include
 
 
 
 <ul>
 <li>
 Health &amp; Wellness: Health care coverage designed for the mind and body.
 </li>
 <li>
 Flexible Downtime: Generous time off helps keep you energized for your time on.
 </li>
 <li>
 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 </li>
 <li>
 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 </li>
 <li>
 Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 </li>
 <li>
 Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
 
 
 </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
 
 
 Global Hiring And Opportunity At S&amp;P Global
 
 
 
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
 
 
 Recruitment Fraud Alert
 
 
 
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 
 
 
 Equal Opportunity Employer
 
 
 
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
 
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
 
 US Candidates Only:
 
 The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
 
 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
 
 
 
 Job ID:
 
 324455
 
 
 
 Posted On:
 
 2026-03-03
 
 
 
 Location:
 
 Islamabad, Pakistan
</div>

Associate, Energy - Client Support

Bionic Talent

<div>
 
 About the client:
 
 
 
 Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.
 
 
 
 About the role:
 
 
 
 Our client is seeking a highly skilled
 
 CRM Specialist
 
 to manage, optimize, and maintain CRM systems that support digital marketing operations and internal workflows. This role is ideal for someone with strong technical expertise, sharp attention to detail, and proven experience handling CRM setups and automations in a digital marketing agency environment.
 
 
 
 Experience Working In Digital Marketing Agencies Is Required.
 
 
 
 
 What you&rsquo;ll be doing:
 
 
 
 <ul>
 <li>
 Manage and maintain CRM systems to ensure data accuracy and reliability
 </li>
 <li>
 Configure and optimize CRM workflows, automations, and pipelines
 </li>
 <li>
 Coordinate with internal teams to align CRM processes with operational needs
 </li>
 <li>
 Use ClickUp and GHL to support CRM-related workflows and integrations
 </li>
 <li>
 Identify and resolve CRM inefficiencies while implementing improvements to
 </li>
 <li>
 enhance performance
 </li>
 <li>
 Regularly communicate with internal stakeholders to ensure CRM usage aligns with
 </li>
 <li>
 business goals
 </li>
 <li>
 Drive continuous improvement initiatives to optimize CRM functionality
 </li>
 <li>
 Ensure internal teams follow established CRM processes and SOPs for consistent
 </li>
 <li>
 usage
 
 
 </li>
 </ul>
 
 Who are we looking for?
 
 
 
 <ul>
 <li>
 Minimum of 3 years of experience working as a CRM Specialist
 </li>
 <li>
 Experience working with ClickUp, GHL, and other CRM/project management tools
 </li>
 <li>
 Basic understanding of digital marketing factors, mainly SEO and Google Ads.
 </li>
 <li>
 Proficient with AI tools and technologies relevant to CRM and marketing
 </li>
 <li>
 automation
 </li>
 <li>
 Strong communication skills to work with multiple internal stakeholders
 </li>
 <li>
 Excellent organizational and problem-solving skills
 </li>
 <li>
 Ability to work independently in a fast-paced, remote environment
 </li>
 <li>
 Experience working in digital marketing agencies is required
 </li>
 <li>
 US experience is required.
 </li>
 <li>
 Fluent in English, oral and written.
 
 
 </li>
 </ul>
 
 Position:
 
 CRM Specialist
 
 
 
 Remote Status:
 
 Fully Remote
 
 
 
 Working Hours:
 
 9 am - 5 pm EST
 
 
 
 Salary:
 
 USD 1500 - USD 1800
 
 
 
 Internal Job ID:
 
 1121
</div>

CRM Specialist - 1121 - Islamabad, Pakistan

Rastgar Engineering Company pvt ltd

Company Description Hasnaat Brothers Construction Co. (Pvt) Ltd. (HBCC) is a contracting firm specializing in delivering professional services and analytical expertise for civil engineering projects. The company prioritizes innovative and effective solutions that address critical challenges while meeting clients&rsquo; unique needs. HBCC is committed to robust project governance throughout the entire project life cycle, ensuring collaboration among various services and agencies. By fostering ethical and efficient practices, HBCC aims to be a trusted partner that truly understands clients&rsquo; businesses and project requirements. Role Description This is a full-time role for an Account Specialist based on-site in Islamabad. The Account Specialist will manage and maintain client accounts, handle financial transactions, and provide exceptional customer service. Daily tasks will include analyzing data, addressing customer inquiries, and ensuring the timely resolution of any account-related issues. The role also involves collaborating with various teams to uphold client satisfaction and project efficiency. Key Responsibilities &amp; Qualifications Strong analytical skills to evaluate data and solve account-related challenges. Excellent communication skills to engage effectively with clients and internal teams. Proficiency in finance and account management to oversee client transactions and budgets. Experience in customer service and an ability to build and maintain client relationships. Familiarity with civil engineering or construction project management is a plus. Manage overall accounting operations including AP/AR, general ledger, and bank reconciliations Prepare monthly, quarterly, and annual financial statements Monitor project-wise budgets, costing, and expense control Coordinate with project sites for daily progress reports and financial updates Ensure proper recording and verification of site expenses and material costs Handle contractor, subcontractor, and vendor payments and reconciliations Ensure compliance with Income Tax, Sales Tax, Withholding Tax, and other statutory regulations Maintain strong knowledge of SHMA requirements and related financial/legal documentation Prepare cash flow forecasts and financial projections Liaise with auditors, banks, and regulatory authorities Support management in financial planning and strategic decision-making Master&rsquo;s degree in Finance, Business Administration, or a related field is preferred. Must have 4-5 years of experience OFFICE LOCATION: G-13/4 ISLAMABAD. (ON SITE) OFFICE TIMINGS: 9 TO 5, MONDAY TO SATURDAY you can also share your cv at: hbcchr1234@gmail.com Industry ConstructionJob Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthEducation:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>Accounts &amp; Finance: 5 years (Preferred)</li></ul>Work Location: In person

Accounts Manager (Female)

Explore 454+ Client support specialist in Islamabad Pakistan this March. Find roles across top companies and apply now to boost your career.