customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

collections specialist

customer service agent

customer services specialist Jobs in Lahore

customer services specialist

client support specialist

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

Glosix

Job Title: Project Consultant (VLS Support)Location: Dream Gardens, Defense Road, Lahore Job Type: Full-Time (On-Site) Experience: 1&ndash;3 Years (Project Coordination / Client Support in IT or Software Solutions) Education: Bachelor&rsquo;s in Computer Science, Software Engineering, IT, or related fieldAbout Glosix Systems:Glosix Systems is a fast-growing technology company specializing in SaaS-based solutions, custom software development, and IT services. We partner with global clients to deliver scalable, secure, and innovative systems. As part of our client success strategy, we are hiring Project Consultants (VLS Support) to ensure smooth project execution and exceptional client support.Job Summary:The Project Consultant (VLS Support) will serve as a bridge between clients and internal teams, providing consulting, project coordination, and technical support for Vehicle Leasing Solutions (VLS) projects. The role requires strong client-handling skills, excellent communication abilities, and the capacity to manage project deliverables efficiently.Key Responsibilities:<ul><li>Act as the primary point of contact for VLS clients, ensuring effective communication and issue resolution</li><li>Gather and analyze client requirements, translating them into actionable tasks for technical teams</li><li>Assist in project planning, scheduling, and execution to ensure on-time delivery</li><li>Provide post-implementation support, troubleshooting, and client training for VLS systems</li><li>Prepare project documentation, including proposals, SRS, progress reports, and user manuals</li><li>Conduct regular follow-ups with internal teams and clients to track deliverables</li><li>Identify risks, escalate issues, and recommend process improvements</li><li>Support pre-sales activities by assisting with demos, presentations, and solution proposals when required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s in Computer Science, Software Engineering, IT, or related discipline</li><li>1&ndash;3 years of experience in project coordination, consulting, or client support in the IT/software sector</li><li>Strong communication and presentation skills (must-have)</li><li>Ability to work independently and collaboratively with cross-functional teams</li><li>Proficiency in project management/collaboration tools (e.g., JIRA, Trello, ClickUp, Asana)</li><li>Knowledge of Vehicle Leasing / Fleet Management Systems will be a plus</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Opportunity to work with global clients and SaaS-based solutions</li><li>Professional growth and career advancement</li><li>A collaborative and innovative work culture</li></ul>To Apply: Send your CV to hr@glosix.com with the subject line &ldquo;Application for Project Consultant (VLS Support)&rdquo;Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Project Consultant (ERP Support)

StudyWise

<div>
 The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional responses throughout their immigration journey.
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Respond to client inquiries via chat regarding visa options, eligibility, and services offered.
 
 </li>
 <li>
 Schedule consultations with Visa Experts based on client needs and availability.
 
 </li>
 <li>
 Serve as the first point of contact for clients seeking immigration advice.
 
 </li>
 <li>
 Guide clients on required documents, timelines, and consultation procedures.
 
 </li>
 <li>
 Relay relevant client information to advisors to ensure well-prepared meetings.
 
 </li>
 <li>
 Maintain smooth communication between clients and the immigration advisory team.
 
 </li>
 <li>
 Provide high-quality, empathetic customer support and resolve client concerns efficiently.
 
 </li>
 <li>
 Follow up with clients to confirm appointments and provide post-consultation assistance.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 
 Requirements:
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in business, communication, or a related field.
 
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 0&ndash;1 year of experience in chat or customer support (experience in immigration is a plus).
 
 
 
 Skills &amp; Competencies:
 
 
 
 </li>
 <li>
 Strong written communication and interpersonal skills.
 
 </li>
 <li>
 Excellent multitasking and time management abilities.
 
 </li>
 <li>
 Attention to detail and client-focused attitude.
 
 </li>
 <li>
 Basic knowledge of visa or immigration processes is an advantage.
 
 </li>
 </ul>
</div>

Chat Support Representative

TechSea

<div>
 
 
 Location:
 
 Valencia Town, Lahore, Pakistan (On-site)
 
 
 
 Working Hours:
 
 8:00 AM &ndash; 5:00 PM EST (Mon&ndash;Fri)
 
 
 
 (Timings may vary based on operational needs)
 
 
 
 
 
 
 
 About TechSea
 
 
 
 TechSea is a SaaS-based IT company offering an
 
 AI-Powered All-in-One Career Suite
 
 &mdash; a smart career development platform used by
 
 U.S.-based universities, colleges, and individual professionals
 
 . Our tool helps students and professionals build career readiness, enhance employability, and successfully enter the job market.
 
 
 
 
 
 
 Position Overview
 
 
 
 We are looking for a
 
 Customer Support Specialist (Email &amp; Live Chat)
 
 who will deliver timely, accurate, and high-quality support to our users &mdash; primarily through
 
 live chat and email
 
 . The ideal candidate will play a key role in ensuring a smooth customer experience, assisting users with product queries, handling service requests, and maintaining strong communication with internal teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Live Chat Support
 
 
 <ul>
 <li>
 Respond promptly to student and professional user inquiries via
 
 live chat
 
 within specified response times.
 </li>
 <li>
 Provide clear, accurate, and empathetic answers to questions related to our AI Career Suite product.
 </li>
 <li>
 Identify recurring issues and report feedback to the product team for continuous improvement.
 </li>
 <li>
 Maintain high standards of tone, accuracy, and grammar in all written communications.
 </li>
 </ul>
 
 
 
 
 
 Email &amp; General Customer Support
 
 
 <ul>
 <li>
 Manage customer emails regarding our
 
 Resume Writing and related services
 
 .
 </li>
 <li>
 Assign new orders to the internal team and track progress through our CRM.
 </li>
 <li>
 Handle customer disputes, refunds, and order follow-ups in coordination with relevant departments.
 </li>
 <li>
 Reach out to inactive customers via email or phone to re-engage and ensure satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Internal Coordination
 
 
 <ul>
 <li>
 Communicate effectively with internal teams through
 
 Slack
 
 .
 </li>
 <li>
 Use
 
 Zendesk
 
 to manage support tickets, chats, and emails efficiently.
 </li>
 <li>
 Log and track all customer interactions to ensure transparency and accountability.
 </li>
 <li>
 Perform additional support or administrative tasks as assigned by management.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 (required).
 </li>
 <li>
 
 Minimum 2 years of experience
 
 in Customer Support or a related field (preferably SaaS or IT-based).
 </li>
 <li>
 Strong command of
 
 English (written and verbal)
 
 &mdash; with excellent grammar, clarity, and tone.
 </li>
 <li>
 Hands-on experience with
 
 CRM and support tools
 
 (Zendesk, GoHighLevel, Slack, or similar).
 </li>
 <li>
 Ability to multitask, prioritize effectively, and manage time under pressure.
 </li>
 <li>
 Customer-focused attitude with patience, empathy, and problem-solving skills.
 </li>
 <li>
 Availability to work
 
 8:00 AM &ndash; 5:00 PM EST (Mon&ndash;Fri)
 
 and adjust to changing shifts if required.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 
 Competitive Salary:
 
 We value your expertise and ensure you are rewarded fairly.
 </li>
 <li>
 
 Health Coverage:
 
 Your health and well-being are a priority for us.
 </li>
 <li>
 
 Fuel Allowance:
 
 We provide support for your commute.
 </li>
 <li>
 
 Company-Provided Equipment:
 
 Receive all the necessary tools (laptop, internet, screens, etc.) to work efficiently.
 </li>
 <li>
 
 Collaborative Team Environment:
 
 Join a supportive and dynamic group of professionals.
 </li>
 <li>
 
 Career Growth:
 
 Opportunities for professional development and advancement.
 </li>
 <li>
 
 Generous Paid Time Off:
 
 Enjoy a healthy work-life balance with ample vacation time.
 </li>
 <li>
 
 Paid Maternity and Paternity Leave:
 
 We support your family&rsquo;s important milestones.
 </li>
 <li>
 
 Cultural Exposure:
 
 Work with a diverse, multicultural team.
 </li>
 </ul>
 
 
 US-Based Projects:
 
 Gain valuable experience working with US-based clients and companies.
 
</div>

Customer Support Specialist (SaaS, Email & Live Chat Support)

GSG Technology Co

We are a US-based company focused on fostering strong, collaborative workplace cultures. As our operations expand, we&rsquo;re seeking an enthusiastic Customer Support Representative to join our Lahore team.This position emphasizes client engagement and retention, where you&rsquo;ll interact with executives, understand their needs, offer customized solutions, and schedule meetings for our senior leadership team.Position Overview:<ul><li>Job Type: Full-time</li><li>Shift: Night (5:00 PM&ndash;2:00 AM PST)</li><li>Work Days: Monday to Friday (Weekends Off)</li><li>Location: Lahore (Applicants must be able to commute or relocate before joining)</li></ul>Key Responsibilities:<ul><li>Conduct outbound calls to a curated list of C-level executives</li><li>Maintain accurate records of leads in CRM or Google Drive, scheduling appointments as needed</li><li>Build and maintain strong, long-term client relationships through exceptional service</li><li>Use CRM systems, scripts, and other tools efficiently</li><li>Meet performance metrics and customer satisfaction targets consistently</li><li>Attend training sessions to enhance knowledge and skills</li><li>Communicate professionally with clients and internal teams</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills</li><li>Basic computer skills and familiarity with customer service tools</li><li>Ability to work independently as well as collaboratively</li><li>Fresh graduates or those with up to 6 months of experience are welcome</li></ul>Benefits:<ul><li>Competitive salary plus commission (paid in US Dollars)</li><li>Supportive, team-oriented work environment</li><li>Opportunities for career growth and development</li><li>Access to professional digital coaching</li></ul>Location Requirement:<ul><li>Preference for Lahore-based candidates</li><li>Must be able to reliably commute or relocate before starting</li></ul>If you&rsquo;re motivated to build your career in a fast-paced, US-based environment and are comfortable working a night shift, we encourage you to apply!Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Representative – Lahore (Night Shift)

Planlab Solutions

Location: Model Town Link Road, Lahore Shift: Afternoon (12 PM &ndash; 1 PM start, 9-hour shift)About the Role PlanLab Solutions is seeking a proactive Customer Support Representative to provide exceptional assistance to our international clients. You&rsquo;ll be managing customer interactions across chat, email, and phone, ensuring every customer walks away satisfied.Responsibilities<ul><li>Respond to customer queries via calls, live chat, and email.</li><li>Resolve issues related to products, accounts, and order processing.</li><li>Document customer interactions using CRM tools like Zendesk or Freshdesk.</li><li>Collaborate with the support team to maintain service quality.</li><li>Stay up to date on product updates and policies.</li></ul>Requirements<ul><li>Excellent English communication (spoken and written).</li><li>Good analytical and multitasking abilities.</li><li>Familiarity with Shopify, Gorgias, or Tidio is a plus.</li><li>Willingness to work flexible schedules, including weekends.</li></ul>Why PlanLab Solutions?<ul><li>Supportive team, no sales pressure.</li><li>Skill development opportunities and career growth.</li></ul>How to Apply: If you&rsquo;re passionate about providing outstanding customer service, we&rsquo;d love to hear from you. Please note that only shortlisted candidates will be contacted for further steps in the hiring process.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you fluent in spoken, written, and listening English? (Yes/No)</li><li>Are you available for the on-site afternoon shift? (12:00/1:00 PM onwards &ndash; 9 hours)</li><li>How would you rate your English proficiency? (Fluent / Native / Advanced / Intermediate / Basic).</li><li>Are you comfortable with handling outbound and inbound calls?</li><li>Can you write professional emails and handle live chat?</li><li>What is your current Salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

customer service representative - customer support agent

Physicians Revenue Group

Tekboox, a US-based IT Company, is urgently looking to hire Female Customer Support Executive Responsibilities:&middot; Provide excellent customer support for healthcare clients.&middot; Handle patient scheduling for US doctors.&middot; Have working knowledge of insurance providers and their plans.&middot; Be familiar with EMR/EHR and medical billing systems.&middot; Demonstrate strong communication and customer service skills.Requirements:&middot; Up to 2 years of professional experience (fresh graduates are encouraged to apply).&middot; Excellent English communication skills (spoken and written).&middot; Candidates with O/A Levels background or IELTS certification will be preferred.Job Location &amp; Timing:&middot; Location: DHA Y Block Phase 3, Lahore&middot; Shift: Night Shift (6:00 PM to 3:00 AM)&middot; Work Mode: Onsite, 5 days a weekInterested candidates may apply at: saddam.hussain@tekboox.comJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Female Customer Support Executive

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