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client support specialist

the avenair

<ul><li>Job Title: Client Support Specialist &ndash; Real Estate</li></ul><p>Department: Sales &amp; Customer Relations<br/>Reports To: CFO<br/>About The Avenair:<br/>The Avenair is a premium real estate and lifestyle brand offering top-tier residential and commercial projects. We are seeking an experienced Client Support Specialist to act as the key liaison between clients and the company throughout the property journey.</p><p>Role Summary:<br/>The Client Support Specialist will manage client interactions, ensuring a seamless experience from initial inquiry to final handover. This role is vital in building strong relationships, managing documentation, coordinating tasks, and maintaining customer satisfaction.</p><p>Key Responsibilities:</p><ul><li>Customer Relationship Management:</li></ul><p>Be the main point of contact for client matters.</p><ul><li>Provide regular project updates, payment status, and timelines.</li><li>Address client concerns in a timely, professional manner.</li><li>Documentation &amp; Compliance:</li></ul><p>Assist clients with booking, agreements, and possession documents.</p><ul><li>Maintain accurate client files for compliance.</li><li>Collaborate with legal and finance teams for document accuracy and KYC.</li><li>Interdepartmental Coordination &amp; Follow-up:</li><li>Coordinate with site, legal, and finance teams for timely delivery.</li><li>Track client communication and maintain detailed follow-up logs.</li></ul><ul><li>Possession &amp; Handover Process:</li><li>Oversee pre-possession checks, rectifications, and final inspections.</li><li>Prepare possession kits and manage formal handover events.</li><li>Ensure proper signing of possession documents.</li></ul><ul><li>Customer Experience &amp; Feedback:</li><li>Gather and analyze post-possession client feedback.</li><li>Recommend customer care improvements based on feedback.</li><li>Ensure a consistent, positive experience to foster long-term relationships.</li></ul><p>Required Skills &amp; Qualifications:</p><ul><li>Bachelor&rsquo;s degree in Business, Real Estate, or related field.</li><li>7&ndash;10 years of customer service experience, preferably in real estate.</li><li>Strong verbal and written communication skills.</li><li>Strong interpersonal, negotiation, and follow-up skills.</li><li>Proficiency in MS Office and CRM tools.</li><li>Detail-oriented with excellent organizational skills.</li></ul><p>Preferred Attributes:</p><ul><li>Experience with residential real estate.</li><li>Knowledge of local property laws and handover protocols.</li><li>Customer-focused with a proactive problem-solving approach.</li></ul><p>Salary &amp; Benefits:<br/>Competitive salary based on experience.Health and insurance coverage.<br/>Professional growth opportunities within a premium brand.<br/>Performance-based incentives.</p><p>How to Apply: Send your resume and cover letter to hr@theavenair.com or call 0316-7777603 for more information.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Client Support Specialist

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division:<br>
Jonas Software is the leading provider of enterprise management software solutions in 17 vertical industries. Within each vertical market, Jonas boasts a group of market-leading brands, all of which are respected and longstanding leaders within their own domain. Jonas is an operating group of Constellation Software Inc. (CSI) - publicly traded on the Toronto Stock Exchange under the ticker symbol CSU. Constellation Software Inc. acquires, maintains, supports and enhances software systems for life. This position is part of our Jonas Club ERP's global R&amp;D team. Worldwide over 2,200 clubs in more than 17 countries, with memberships ranging from 100 to 20,000, utilize the Jonas Club ERP Software to build and enrich member relationships, increase revenues, and decrease costs.<br>
<br>
Division Link: https://www.jonasclub.com/</div><div></div><div>
The Position:</div><div>
We are seeking an enthusiastic, career-oriented Customer Support Specialist who is passionate about providing excellent service. This individual will be a highly motivated team player with exceptional communication skills and a strong ability to troubleshoot and resolve technical issues. You will work to ensure a positive and professional user experience for clients using our Club Software products and other offerings. The role also involves collaborating with different departments to provide efficient and comprehensive support; will also involve with handling a team of Support Analysts. This position will be based at our Contour Lahore Office.</div><div>
Primary Responsibilities:</div><ul><li><div>
Customer Support &amp; Issue Resolution: Assist clients with inquiries and technical issues via email, ticketing systems, phone, and live chat. Troubleshoot software-related issues and provide solutions.</div></li><li><div>
Product Knowledge &amp; Guidance: Provide product knowledge to existing clients, suggest upgrades, and ensure clients understand how to use our software effectively.</div></li><li><div>
Collaborate Across Teams: Work closely with DEV and QA teams to resolve client issues. Interface with other departments like operations, concierge, event management, and membership administration to support overall club operations.</div></li><li><div>
Documentation &amp; Tracking: Document, track, and monitor client issues within ticketing systems to ensure timely resolutions.</div></li><li><div>
Service-Related Support: Assist with service-related inquiries, membership upgrades, booking requests, and other client needs, ensuring smooth and efficient service delivery.</div></li><li><div>
Event &amp; Service Support: Gain hands-on experience in assisting with club events and managing member access to exclusive offerings, ensuring top-notch member service.</div></li><li><div>
Monitor &amp; Improve Member Satisfaction: Participate in identifying areas for improvement based on member feedback and proactively ensure systems and processes run smoothly.</div></li><li><div>
Time Management &amp; Prioritization: Manage multiple requests, prioritize tasks based on urgency, and meet Service Level Agreements (SLAs) for a seamless customer experience.</div></li><li><div>
Team Communication &amp; Collaboration: Work closely with cross-functional teams to share insights and updates on member or client needs, ensuring all teams are aligned on service delivery.</div></li></ul><div></div><div>
Skills &amp; Qualifications:</div><ul><li><div>
Communication Skills: Excellent verbal and written communication in English, with the ability to convey technical information clearly and professionally to clients and colleagues.</div></li><li><div>
Customer Service Experience: Prior experience in customer service or helpdesk support, with a passion for problem-solving and assisting others.</div></li><li><div>
Network and Windows File Sharing: Knowledge of File Sharing, Mapping Drives, forwarding of Ports is required. (Understanding of PowerShell would be an asset)</div></li><li><div>
Hardware and Windows Server: Knowledge of Processor Speeds, Domain Controller, Active Directory, Managing Group Policies. (Familiarity with VMware/ Hyper V would be an asset)</div></li><li><div>
Technical Proficiency: Experience with website and CRM applications; knowledge of HTML and strong working knowledge of Microsoft Office.</div></li><li><div>
Organizational Skills: Strong multitasking and organizational abilities, with attention to detail and the ability to manage and track multiple issues or requests.</div></li><li><div>
Calm Under Pressure: Ability to stay composed and effectively troubleshoot technical issues while handling multiple client requests.</div></li><li><div>
Team-Oriented: Ability to work effectively in a collaborative team environment, contributing positively to team goals.</div></li><li><div>
Adaptability &amp; Resilience: Willingness to learn and adapt to new tools and processes while maintaining a professional and positive attitude in a dynamic environment.</div></li><li><div>
Accountability: Track and resolve customer issues, ensuring a timely and thorough follow-up. Maintain confidentiality and professionalism when dealing with clients.</div></li></ul><div></div><div>
Educational &amp; Technical Requirements:</div><ul><li><div>
Education: Bachelor&rsquo;s degree in Computer Science or related field.</div></li><li><div>
Experience: 5+ years of experience in a technical support or customer service environment.</div></li><li><div>
Additional Knowledge (Preferred): Basic Accounting knowledge is a plus. Experience with Hospitality and Club Industry products would be an asset.</div></li><li><div>
Ticketing Systems: Familiarity with ticketing and internal systems to record implementation and support issues.</div></li></ul><div></div><div>
What You&rsquo;ll Bring:</div><ul><li><div>
Passion for Service: A genuine passion for customer service and helping others, with strong problem-solving and communication skills.</div></li><li><div>
Willingness to Learn: A keen interest in learning about club management systems, member benefits, and event coordination in a fast-paced, service-driven environment.</div></li><li><div>
Attention to Detail: Strong organizational skills to track customer requests and ensure they are addressed promptly and accurately.</div></li><li><div>
Professionalism &amp; Discretion: Understanding the importance of maintaining confidentiality and providing respectful service to all members and clients.</div></li></ul><div></div><div>
Workshift (Job Timings):</div><ul><li><div>
Shift Hours:</div><ul><li><div>
Training (Probation Period): 9 AM to 5 PM Eastern Standard Time (6 PM to 3 AM Pakistan Standard Time)</div></li><li><div>
Post Probation Period: 6 AM to 3 PM Eastern Standard Time (3 PM to 12 AM Pakistan Standard Time)</div></li></ul></li><li><div>
Weekend Availability: Must be willing to work on weekends when required.</div></li><li><div>
After Hours Support: Willingness to provide support outside standard business hours as needed.</div></li></ul><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Customer Support Specialist

Glosix

<p><b>Job Title:</b> Project Consultant (VLS Support)</p><p><b>Location:</b> Dream Gardens, Defense Road, Lahore<br/><b>Job Type:</b> Full-Time (On-Site)<br/><b>Experience:</b> 1&ndash;3 Years (Project Coordination / Client Support in IT or Software Solutions)<br/><b>Education:</b> Bachelor&rsquo;s in Computer Science, Software Engineering, IT, or related field</p><p><b>About Glosix Systems:</b></p><p>Glosix Systems is a fast-growing technology company specializing in SaaS-based solutions, custom software development, and IT services. We partner with global clients to deliver scalable, secure, and innovative systems. As part of our client success strategy, we are hiring <b>Project Consultants (VLS Support)</b> to ensure smooth project execution and exceptional client support.</p><p><b>Job Summary:</b></p><p>The <b>Project Consultant (VLS Support)</b> will serve as a bridge between clients and internal teams, providing consulting, project coordination, and technical support for <b>Vehicle Leasing Solutions (VLS)</b> projects. The role requires strong client-handling skills, excellent communication abilities, and the capacity to manage project deliverables efficiently.</p><p><b>Key Responsibilities:</b></p><ul><li>Act as the primary point of contact for VLS clients, ensuring effective communication and issue resolution</li><li>Gather and analyze client requirements, translating them into actionable tasks for technical teams</li><li>Assist in project planning, scheduling, and execution to ensure on-time delivery</li><li>Provide post-implementation support, troubleshooting, and client training for VLS systems</li><li>Prepare project documentation, including proposals, SRS, progress reports, and user manuals</li><li>Conduct regular follow-ups with internal teams and clients to track deliverables</li><li>Identify risks, escalate issues, and recommend process improvements</li><li>Support pre-sales activities by assisting with demos, presentations, and solution proposals when required</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s in Computer Science, Software Engineering, IT, or related discipline</li><li><b>1&ndash;3 years of experience</b> in project coordination, consulting, or client support in the IT/software sector</li><li>Strong <b>communication and presentation skills (must-have)</b></li><li>Ability to work independently and collaboratively with cross-functional teams</li><li>Proficiency in project management/collaboration tools (e.g., JIRA, Trello, ClickUp, Asana)</li><li>Knowledge of <b>Vehicle Leasing / Fleet Management Systems</b> will be a plus</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary package</li><li>Opportunity to work with global clients and SaaS-based solutions</li><li>Professional growth and career advancement</li><li>A collaborative and innovative work culture</li></ul><p><b>To Apply:</b> Send your CV to hr<b>@glosix.com</b> with the subject line <b>&ldquo;Application for Project Consultant (VLS Support)&rdquo;</b></p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs90,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul>

Project Consultant (ERP Support)

Brandix Soft

<p>Brandix Soft is a leading digital solutions company providing premium services in <b>SEO</b>, <b>Web Development</b>, and <b>Digital Advertising</b> to businesses across the <b>UK and US</b>. We serve high-value clients and enterprise-level accounts, helping them scale through technical excellence and superior customer support.</p><p>We are expanding our <b>Client Support Team</b> and are looking for confident, articulate, and customer-focused individuals who thrive in fast-paced, service-oriented environments.</p><p>As a <b>Client Support Representative</b>, you will handle outbound and inbound support calls, manage client inquiries, and deliver exceptional service experiences. You will play a key role in driving <b>customer satisfaction</b>, supporting <b>technical optimizations</b>, and contributing to <b>upsell opportunities</b>.</p><p><b>Key Responsibilities1. Client Support &amp; Communication</b></p><ul><li>Make 50&ndash;75 professional outbound support and follow-up calls daily</li><li>Address client inquiries, technical concerns, and service optimizations</li><li>Maintain high levels of client satisfaction with a <b>consultative support approach</b></li><li>Accurately document all client interactions in the CRM system</li></ul><p><b>Performance Targets &amp; Service Quality</b></p><ul><li>Maintain a <b>minimum of 60 quality calls per day</b></li><li>Achieve an <b>85%+ first-call resolution rate</b></li><li>Maintain a <b>4.8+ average customer satisfaction rating</b></li><li>Ensure compliance with service protocols and brand communication standards</li></ul><p><b>Upselling &amp; Client Education</b></p><ul><li>Identify <b>3&ndash;5 upsell opportunities weekly</b> (bonus-eligible)</li><li>Proactively inform clients about additional services and performance upgrades</li><li>Support revenue generation by promoting relevant service enhancements</li></ul><p><b>Candidate RequirementsEssential Qualifications</b></p><ul><li>Minimum <b>6 months of call center experience</b> (international campaigns preferred)</li><li>Fluent spoken and written <b>English</b> (neutral accent preferred)</li><li>Proficiency in <b>CRM systems</b> (e.g., HubSpot, Salesforce) and <b>MS Office tools</b></li></ul><p><b>Core Skills</b></p><ul><li>Strong active listening and problem-solving skills</li><li>Professional phone presence and emotional intelligence</li><li>Ability to meet performance metrics in a fast-paced environment</li></ul><p><b>Preferred Attributes</b></p><ul><li>1+ year of experience supporting <b>UK/US-based clients</b></li><li>Basic understanding of <b>digital marketing services</b> (SEO, PPC, Web)</li></ul><p><b>Work Schedule</b></p><ul><li><b>UK Shift:</b> 1:00 PM &ndash; 10:00 PM (Monday to Friday)</li><li><b>US Shift:</b> 6:00 PM &ndash; 3:00 AM (Monday to Friday)</li><li><b>Work Type:</b> On-site only (no remote option)</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Competitive base salary (up to Rs. 75,000/month based on experience)</li><li><b>Performance bonuses</b> for successful upsells and KPIs</li><li>Defined <b>career progression path</b> (Team Lead, Account Manager roles)</li><li>Work with <b>global clients</b>, including Fortune 500 and high-growth companies</li><li>Modern office space located in <b>Gulberg</b>, Lahore's commercial hub</li></ul><p><b>How to Apply</b></p><p>Submit your updated resume (highlighting relevant customer service experience) through <b>Indeed</b><br/>or send directly to:<br/>Email: hrsales@brandixsoft.com<br/>WhatsApp: +92 325 5599973</p><p><b>Office Location:</b> Al Hafeez Shopping Mall, Gulberg III, Lahore</p><p>Note: This is a full-time, on-site role. Only candidates based in Lahore will be considered. Only shortlisted applicants will be contacted.</p><p>Job Type: Full-time</p><p>Pay: Up to Rs70,000.00 per month</p><p>Experience:</p><ul><li>international cold calling : 1 year (Required)</li></ul><p>Language:</p><ul><li>English Fluently (Required)</li></ul><p>Location:</p><ul><li>Lahore (Required)</li></ul><p>Work Location: In person</p><p>Application Deadline: 05/09/2025</p>

Calling Agent Female (US)

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
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  Qualifications
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 </strong>
 <ul>
  <li>
   O Levels/Matric or above
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   Excellent English Written and Verbal Communication
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   American or neutral accent
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   Proficiency with MS Office (Particularly MS Excel and MS Word)
  </li>
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   Must be alteast 18 Years old and hold valid CNIC.
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   <br/>
  </li>
 </ul>
 <strong>
  Why Start Your Career At ibex.?
  <br/>
  <br/>
 </strong>
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
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 <strong>
  What Makes You A Good Fit For This Job?
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 </strong>
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
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 <strong>
  What We Seek In You
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   Collaborative mindset
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   Customer service focus
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   Hands-on-problem solving ability
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   The ability to communicate technical information in a simple manne
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  Learning And Takeaways
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 Here @ ibex. we will help build you!
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   Unlimited exposure
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   A chance to polish your skills
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   A great learning environment
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   Ample experience to build a future path for yourself
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   An opportunity to operate with a highly trained and diversified network of people
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 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
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  Perks Of Being An Ibexian
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   Medical Insurance &amp; OPD
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   Provident Fund with investment options
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   Leave Encashment
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   Annual leaves
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   On job training
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   Two days off in a week
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   Ergonomic furniture and infrastructure
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   Referral Rewards
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   Annual Increment
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   Conveyance facility
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   Loan facility
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   Employee Appreciation programs
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 </ul>
 The salary for this position will be up to Rs. 100,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
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  Responsibilities
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   Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
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   Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
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   Providing alternatives to products/items, which are not available on the ecommerce website
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   Follow standard processes and procedures when it comes to providing the resolution
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   Staying up to date with latest updates on system information, process changes and future updates
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</div>


Customer Services Specialist

HR Ways

<p>About the job Customer Support Representative</p><p><b>React Developer</b></p><p><b>Client company introduction:</b>&#65279;&#65279;</p><p>Our client is a leading data and research company empowering informed decisions in Pakistani markets through unbiased insights, advanced platforms, and tailored solutions.</p><p><b>Job Description:</b></p><p>We are looking for a dedicated and proactive Customer Support Representative to join our team. The ideal candidate will be responsible for providing timely and accurate support to our users and addressing queries related to all our products. You will serve as the first point of contact for users, ensuring a positive customer experience and contributing to overall customer satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond promptly to user inquiries via email, chat, or phone.</li><li>Provide accurate information and guidance regarding all company products and services.</li><li>Troubleshoot and resolve basic user issues or escalate complex issues to the appropriate team.</li><li>Maintain a detailed record of customer interactions and feedback.</li><li>Identify recurring issues and provide suggestions for process improvements.</li><li>Ensure a high level of user satisfaction through professional and courteous communication.</li><li>Respond promptly and professionally to customer inquiries via email, chat, or phone.</li><li>Provide accurate information and guidance regarding all company products and services.</li><li>Troubleshoot and resolve basic user issues or escalate complex issues to the appropriate team.</li><li>Document and track customer interactions, issues, and resolutions in the CRM system.</li><li>Identify recurring issues and suggest improvements to processes, products, or services.</li><li>Assist in onboarding new users and guiding them through product usage.</li><li>Follow up with customers to ensure their issues are fully resolved and they are satisfied.</li><li>Collaborate with internal teams (product, operations, technical) to resolve user problems quickly.</li><li>Maintain up-to-date knowledge of all products, services, and company policies.</li><li>Provide feedback to management regarding customer pain points, trends, and opportunities for improvement.</li><li>Contribute to building knowledge base articles, FAQs, and support documentation.</li></ul><p><b>Required Skills:</b></p><ul><li><b>&#65279;</b>Bachelors degree in Business, Communications, or a related field (or equivalent experience).</li><li>Excellent communication skills with the ability to explain complex information clearly.</li><li>Strong problem-solving mindset with attention to detail.</li><li>Empathetic and patient, able to handle customer queries professionally.</li><li>Quick learner, adaptable, and willing to take initiative.</li><li>Ability to manage multiple tasks efficiently in a fast-paced environment.</li><li>Collaborative team player with a customer-first attitude.</li><li>0 - 1 year of experience in customer support or a related field.</li></ul><p><b>Education</b></p><p>Bachelors degree in Computer Science or related field (or equivalent industry experience)</p><p><b>Job Details:</b></p><p>Experience: <b>0 to 1 years</b></p><p>Work Timings : <b>09:00 am to 6:00 pm</b>&#65279;</p><p>Work Days: <b>Monday to Friday</b>&#65279;</p><p>Location: <b>Lahore, Pakistan</b></p><p><b>About HR Ways:</b></p><p>HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 per month</p><p>Work Location: In person</p>

Customer Support Representative

King Revolution Inc

<p><b>Job description</b></p><p>King Revolution Inc. is looking for a customer services/support representative with superior English communication skills and a great work ethic to join our team. As the CSR, you will be dealing with the customers to meet their needs, answer their questions and provide support.</p><p><b>Your expected responsibilities may include:</b></p><p>Answer customer queries via Phone, Email, Social Media.<br/>Update customer records in the system including notes about their feedback etc.<br/>Managing orders of customers through coordinating with different departments.<br/>Encourage customers to participate in different activities via online forums etc.<br/>Strong customer support background.<br/>Able to communicate concisely our company policies to clients.</p><p><b>Requirements: -</b></p><p>&middot; Education requirement Intermediate to Graduate.</p><p>&middot; Minimum of 1-2 years experience customer service for a company.</p><p>&middot; Quick learner with the ability to absorb extensive information of our product offerings, and communications/advertising program</p><p>&middot; Proactive personality and self-motivator</p><p>&middot; Comfortable using computers.</p><p>&middot; The candidate should be able to understand, speak and write English (Perfect English language is a must)</p><ul><li>Flexible for rotation in shift.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs65,000.00 per month</p><p>Work Location: In person</p>

Explore 1200+ Client support specialist in Lahore this September. Find roles across top companies and apply now to boost your career.

1200 client support specialist jobs IN Lahore

Client Support Specialist

Customer Support Specialist

Project Consultant (ERP Support)

Calling Agent Female (US)

Customer Services Specialist

Customer Support Representative

Customer Support Representative