customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

chat support representative Jobs in Lahore

chat support representative

customer success specialist Jobs in Lahore

customer success specialist

customer support representative Jobs in Lahore

customer support representative

client support specialist

StudyWise

<div>
 The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional responses throughout their immigration journey.
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Respond to client inquiries via chat regarding visa options, eligibility, and services offered.
 
 </li>
 <li>
 Schedule consultations with Visa Experts based on client needs and availability.
 
 </li>
 <li>
 Serve as the first point of contact for clients seeking immigration advice.
 
 </li>
 <li>
 Guide clients on required documents, timelines, and consultation procedures.
 
 </li>
 <li>
 Relay relevant client information to advisors to ensure well-prepared meetings.
 
 </li>
 <li>
 Maintain smooth communication between clients and the immigration advisory team.
 
 </li>
 <li>
 Provide high-quality, empathetic customer support and resolve client concerns efficiently.
 
 </li>
 <li>
 Follow up with clients to confirm appointments and provide post-consultation assistance.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 
 Requirements:
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in business, communication, or a related field.
 
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 0&ndash;1 year of experience in chat or customer support (experience in immigration is a plus).
 
 
 
 Skills &amp; Competencies:
 
 
 
 </li>
 <li>
 Strong written communication and interpersonal skills.
 
 </li>
 <li>
 Excellent multitasking and time management abilities.
 
 </li>
 <li>
 Attention to detail and client-focused attitude.
 
 </li>
 <li>
 Basic knowledge of visa or immigration processes is an advantage.
 
 </li>
 </ul>
</div>

Chat Support Representative

Dejure Technologies

We are looking for client focused Chat Support Representative to join our team. The ideal candidate will handle technical queries, troubleshoot basic issues, provide guidance, and ensure a smooth customer experience and client retention.Requirements:<ul><li>Provide real-time chat support to customers.</li><li>Respond professionally to customer inquiries.</li><li>Resolve customer issues, complaints, and questions accurately and efficiently.</li><li>Document all interactions and maintain up-to-date customer records.</li><li>Communicate updates or issues to team leads as needed.</li><li>Familiarity with CRM software (Salesforce, HubSpot, etc.) and sales tracking tools.</li></ul>Qualification:<ul><li>Minimum 1 year of experience in a customer support/chat support role.</li><li>Excellent written English and communication skills.</li><li>Ability to multitask and handle multiple chats simultaneously.</li><li>Problem-solving attitude with patience and empathy.</li><li>Ability to work in shifts (if required).</li></ul>Location: PIA Road near wapda town ,Lahore Timings: 11:00am-8:00pmJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matric or above
 </li>
 <li>
 Excellent English Written and Verbal Communication
 </li>
 <li>
 American or neutral accent
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Must be alteast 18 Years old and hold valid CNIC.
 
 
 </li>
 </ul>
 
 Why Start Your Career At ibex.?
 
 
 
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
 
 
 
 What Makes You A Good Fit For This Job?
 
 
 
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 
 
 
 What We Seek In You
 
 
 
 <ul>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manne
 
 
 </li>
 </ul>
 
 Learning And Takeaways
 
 
 
 Here @ ibex. we will help build you!
 
 
 <ul>
 <li>
 Unlimited exposure
 </li>
 <li>
 A chance to polish your skills
 </li>
 <li>
 A great learning environment
 </li>
 <li>
 Ample experience to build a future path for yourself
 </li>
 <li>
 An opportunity to operate with a highly trained and diversified network of people
 
 
 </li>
 </ul>
 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 
 
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
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 Annual leaves
 </li>
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 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to PKR 115,000 per month. It's worth nothing, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Success Specialist

Enrichers Investment Group

Timings: 2pm-11pmMust Have QualificationsMinimum Bachelor's degree in finance, marketing, business, economics, or a related field.Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA) will be preferredWho Are We?Enrichers Investment Group (EIG) is a leading investment firm in Pakistan. We specialize in forming strategic investment consortiums across diverse sectors like financial instruments, physical trade, real estate, agriculture, and tourism &amp; hospitality.Our subsidiary, Enrichers Private Limited (EPL), is a corporate member of PMEX, operating in major exchanges like NYMEX, NYSE, PSX, and PMEX.What We Offer?&middot; 24/5 Client Support: We prioritize client satisfaction with round-the-clock assistance.&middot; Data-Driven Decisions: Our services are customized, transparent, and backed by in-depth knowledge.&middot; Cutting-Edge Technology: We empower investors with tech-driven trading capabilities.&middot; Tailored Investment Strategies: We craft personalized plans to achieve client's financial goals.Role Overview: We are seeking a driven and energetic Client Service Representative to join our growing team. You will be the first point of contact for our valued clients, providing exceptional service and ensuring their satisfaction. This is a fast-paced environment where you will thrive on building relationships and exceeding client expectations.Job Responsibilities:&middot; Respond to client inquiries via phone, email, and chat in both Urdu and English&middot; Proactively identify and resolve client issues in a timely and professional manner&middot; Provide accurate and up-to-date information to clients regarding our services&middot; Stay informed on market trends to communicate their impact on client portfolios&middot; Build and maintain positive relationships with clients&middot; Document all client interactions and maintain accurate records&middot; Escalate complex issues to the appropriate team&middot; Contribute to a positive and energetic team environment&middot; Uphold company policies and proceduresCompetencies Required:&middot; Minimum 1 year of experience in business, marketing or related fields&middot; Fluency in Urdu and English (written and verbal)&middot; Excellent communication and interpersonal skills&middot; Strong telephone etiquette with a clear, pleasant, and energetic voice&middot; Proven ability to multi-task, prioritize, and manage time effectively&middot; Ability to work independently and as part of a team&middot; A positive and professional demeanor&middot; Understanding of financial markets conceptsWhy Join Us?&middot; Launch your career with a leading investment group managing a diverse portfolio.&middot; Benefit from a comprehensive training program and ongoing professional development.&middot; Gain exposure to various facets of the financial and investment industry.&middot; Build a rewarding career with potential for advancement within the company.Growth Path:This role provides a launchpad for your financial services career, equipping you to empower clients with market insights.Benefits and Rewards:&middot; Competitive salary and lucrative commission structure&middot; Build a long-lasting career with ample professional development&middot; Access free ongoing training programs and certifications&middot; Enjoy a comprehensive benefits package including meals, exciting trips &amp; rewards, and various leave options - Annual, Sick, Casual, Hajj/ Umrah and Marriage LeavesJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Evening Shift) - Males Only

HR Ways

Client company introduction:&#65279;&#65279;Our client is a leading data and research company empowering informed decisions in Pakistani markets through unbiased insights, advanced platforms, and tailored solutions.Job Description:We are looking for a dedicated and proactive Customer Support Representative to join our team. The ideal candidate will be responsible for providing timely and accurate support to our users and addressing queries related to all our products. You will serve as the first point of contact for users, ensuring a positive customer experience and contributing to overall customer satisfaction.Key Responsibilities:<ul><li>Respond promptly to user inquiries via email, chat, or phone.</li><li>Provide accurate information and guidance regarding all company products and services.</li><li>Troubleshoot and resolve basic user issues or escalate complex issues to the appropriate team.</li><li>Maintain a detailed record of customer interactions and feedback.</li><li>Identify recurring issues and provide suggestions for process improvements.</li><li>Ensure a high level of user satisfaction through professional and courteous communication.</li><li>Respond promptly and professionally to customer inquiries via email, chat, or phone.</li><li>Provide accurate information and guidance regarding all company products and services.</li><li>Troubleshoot and resolve basic user issues or escalate complex issues to the appropriate team.</li><li>Document and track customer interactions, issues, and resolutions in the CRM system.</li><li>Identify recurring issues and suggest improvements to processes, products, or services.</li><li>Assist in onboarding new users and guiding them through product usage.</li><li>Follow up with customers to ensure their issues are fully resolved and they are satisfied.</li><li>Collaborate with internal teams (product, operations, technical) to resolve user problems quickly.</li><li>Maintain up-to-date knowledge of all products, services, and company policies.</li><li>Provide feedback to management regarding customer pain points, trends, and opportunities for improvement.</li><li>Contribute to building knowledge base articles, FAQs, and support documentation.</li></ul>Required Skills:<ul><li>&#65279;Bachelors degree in Business, Communications, or a related field (or equivalent experience).</li><li>Excellent communication skills with the ability to explain complex information clearly.</li><li>Strong problem-solving mindset with attention to detail.</li><li>Empathetic and patient, able to handle customer queries professionally.</li><li>Quick learner, adaptable, and willing to take initiative.</li><li>Ability to manage multiple tasks efficiently in a fast-paced environment.</li><li>Collaborative team player with a customer-first attitude.</li><li>0 - 1 year of experience in customer support or a related field.</li></ul>EducationBachelors degree in Computer Science or related field (or equivalent industry experience)Job Details:Experience: 0 to 1 yearsWork Timings : 09:00 am to 6:00 pm&#65279;Work Days: Monday to Friday&#65279;Location: Lahore, PakistanAbout HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world.Job Type: Full-timePay: Up to Rs70,000.00 per monthWork Location: In person

Customer Support Representative (Fresh Graduates)

TaylorMade Golf

We are seeking a friendly, detail-oriented, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience. This role requires excellent communication skills, patience, and the ability to work well under pressure.Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer complaints in a timely and professional manner.</li><li>Process orders, forms, applications, and requests.</li><li>Maintain customer records and update account information.</li><li>Follow up with customers to ensure their issues are resolved and satisfaction is achieved.</li><li>Collaborate with other departments to address customer needs.</li><li>Stay informed about company products, services, promotions, and procedures.</li><li>Identify and report recurring issues or process improvements to management.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree is a plus).</li><li>Proven experience in a customer service or client support role.</li><li>Strong communication, active listening, and problem-solving skills.</li><li>Ability to remain calm and professional in stressful situations.</li><li>Good organizational skills and attention to detail.</li><li>Proficiency in Microsoft Office Suite; experience with CRM systems is an advantage.</li><li>Positive attitude and a willingness to go the extra mile for customers.</li></ul>Work Environment &amp; Benefits:<ul><li>Competitive salary with potential for bonuses. (70k PKR to 100k PKR)</li><li>Comprehensive training and development programs.</li><li>Supportive, team-oriented work culture.</li><li>Opportunities for career growth and advancement.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Rep (Females Only in Lahore)

vGrubs

<div>
 
 
 Job Title:
 
 Client Experience Specialist (Customer Success &amp; Insights)
 
 
 
 Location:
 
 Remote (Night Shift &ndash; 6 PM to 3 AM PKT)
 
 
 
 Company:
 
 vGrubs
 
 
 
 About vGrubs:
 
 
 
 
 vGrubs is a US-based restaurant technology company that helps restaurants increase their online delivery sales by managing menus, platforms, and customer experiences across multiple channels. Our mission is to make restaurant operations simpler and more profitable through excellent client experience and smart support.
 
 
 
 
 Role Overview:
 
 
 
 
 We&rsquo;re looking for a Client Experience Specialist
 
 who can act as the voice of our clients inside vGrubs. You&rsquo;ll communicate directly with restaurant partners, understand their challenges, identify improvement opportunities, and work with our support and product teams to resolve issues efficiently. Your goal: make every vGrubs client
 
 happier, more confident, and more successful
 
 .
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Communicate daily with clients to understand their needs and feedback
 </li>
 <li>
 Identify recurring pain points and propose actionable solutions
 </li>
 <li>
 Collaborate with internal teams (support, menu, tech) to resolve client issues quickly
 </li>
 <li>
 Monitor client satisfaction and ensure proactive relationship management
 </li>
 <li>
 Track improvements, report insights, and recommend process changes
 </li>
 <li>
 Maintain excellent communication records and follow up with empathy and precision
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Strong English communication skills (written &amp; verbal)
 </li>
 <li>
 Experience in client-facing or customer success roles (preferably B2B SaaS or tech support)
 </li>
 <li>
 Problem-solving mindset and ability to think analytically about client feedback
 </li>
 <li>
 Organized, responsive, and confident in managing multiple clients
 </li>
 <li>
 Experience in hospitality, food tech, or CRM tools (HubSpot, Zoho, etc.) is a plus
 </li>
 </ul>
 
 
 Shift:
 
 6 PM &ndash; 3 AM PKT (U.S. business hours)
 
 
 
 
 
 
 Entry level (0-2 years): ~ PKR 38,000 &ndash; 55,000 / month
 
 
 
 
 Mid-career (2-5 years): ~ PKR 60,000 &ndash; 110,000 / month
 
 
 
 
 Experienced (5-10 years): ~ PKR 115,000 &ndash; 130,000+ / month
 
 
 
 
 
 
 ⚠️
 
 Note:
 
 Only apply if you are
 
 fully satisfied with the mentioned salary and required skills.
 
 Applicants who do not meet the communication and problem-solving standards will not be considered.
 
</div>

Client Experience Specialist (Customer Success & Insights)

Explore 1575+ Client support specialist in Lahore this November. Find roles across top companies and apply now to boost your career.

1575 client support specialist jobs IN Lahore

Chat Support Representative

Chat Support Representative

Customer Success Specialist

CSR (Evening Shift) - Males Only

Customer Support Representative (Fresh Graduates)

Customer Service Rep (Females Only in Lahore)

Client Experience Specialist (Customer Success & Insights)