customer support representative Jobs in Lahore

customer support representative

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call center representative

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customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

client support specialist

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

ibex

<div>
 
 
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 &nbsp;
 
 
 &bull; Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 
 &bull; Assist customers with their items purchased through ecommerce website
 
 &bull; Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 
 &bull; Providing alternatives to products/items, which are not available on the ecommerce website
 
 &bull; Follow standard processes and procedures when it comes to providing the resolution
 
 &bull; Staying up to date with latest updates on system information, process changes and future updates
 
 
 &nbsp;
 
 
 &bull; O Levels/Matriculation or above
 
 &bull; Excellent Written and Verbal English communication
 
 &bull; Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 &bull; Banking Experience preferred
 
</div>

Physicians Revenue Group

Project Coordinator &ndash; Job OverviewJob SummaryAs a Project Coordinator, you will be responsible for managing client communication and ensuring smooth coordination between clients, management, and internal teams. You will oversee project timelines, support client relationships through calls and email communication, coordinate with relevant departments, and ensure projects are delivered on time while maintaining high client satisfaction. This role requires strong communication, organizational, and coordination skills to ensure all project requirements and client expectations are properly aligned.Key Responsibilities<ul><li>Manage day-to-day client communication through emails, calls, and meetings</li><li>Coordinate with internal teams to ensure project requirements and deliverables are aligned</li><li>Monitor project timelines and follow up with relevant departments to meet deadlines</li><li>Conduct regular client meetings and provide ongoing project support</li><li>Gather client requirements, feedback, and updates, and communicate them effectively to relevant teams</li><li>Ensure smooth communication between clients, management, and operational teams</li><li>Maintain strong client relationships and ensure high levels of client satisfaction</li><li>Address client concerns, provide timely updates, and ensure proper issue resolution</li><li>Collect positive client feedback, testimonials, and reviews</li><li>Prepare meeting summaries, updates, and project follow-up reports when required</li><li>Work across multiple projects simultaneously while maintaining quality communication and coordination</li></ul>Requirements<ul><li>2&ndash;3 years of proven experience in Project Coordination, Client Support, Account Management, or a similar role</li><li>Bachelor&rsquo;s degree in Business Administration, Management, Marketing, or a related field</li><li>Excellent verbal and written English communication skills</li><li>Strong client handling and relationship management abilities</li><li>Ability to manage multiple projects and deadlines simultaneously</li><li>Strong organizational, coordination, and problem-solving skills</li><li>Proficiency in Microsoft Office and project management tools</li><li>Ability to conduct professional client meetings and presentations</li><li>Strong time management and follow-up skills</li><li>Experience working with digital marketing, healthcare, or service-based companies is a plus</li></ul>Employee Benefits<ul><li>Competitive salary package</li><li>Fuel card</li><li>Annual leaves and leave encashment</li><li>Health insurance (as per company policy)</li><li>Employee recognition programs</li><li>Performance-based bonuses</li><li>Referral bonus</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Project Coordination: 2 years (Preferred)</li></ul>Work Location: In person

Project Coordinator

Luminey

Customer Support Representative (CSR)Company: Bin Khalid Group (BKG) Location: Bahria Town, Lahore Job Type: Full-Time (Onsite) Experience Required: 3&ndash;5 YearsBin Khalid Group (BKG) is seeking a professional and customer-oriented Customer Support Representative (CSR) to become part of our growing team. The selected candidate will play a key role in managing customer communications, resolving queries efficiently, and ensuring a positive customer experience through timely and effective support services.Key Responsibilities<ul><li>Respond to customer queries via phone calls, emails, and face-to-face interactions</li><li>Address customer concerns and complaints professionally while ensuring prompt resolution</li><li>Maintain detailed and accurate records of customer communications, feedback, and transactions</li><li>Follow up with customers to confirm issue resolution and overall satisfaction</li><li>Collaborate with internal departments to resolve customer-related matters effectively</li><li>Build and maintain strong relationships with clients through exceptional service</li><li>Ensure high standards of customer engagement and support at all times</li></ul>Requirements<ul><li>3&ndash;5 years of experience in Customer Support or a similar CSR role</li><li>Strong verbal and written communication skills</li><li>Excellent interpersonal and customer service abilities</li><li>Effective problem-solving and multitasking capabilities</li><li>Proficiency in CRM software and MS Office applications</li><li>Bachelor&rsquo;s degree will be preferred</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional and collaborative onsite working environment</li><li>Career growth and professional development opportunities</li><li>Supportive team culture with continuous learning opportunities</li></ul>Share your resume on this link : https://paypeople.app/#/Careers/jobs?id=5eb72e61-4a4b-48be-a269-65ab42deb8cc&amp;cid=8788Work Location: In person

Customer Support Representative (CSR)

HZA SMC PVT LTD

Job Title: Customer Support RepresentativeCompany: HZA SYDLocation: LahoreAbout Us: HZA SYD is a leading player in the electronics industry, specializing in cutting-edge technology solutions. With a commitment to innovation and customer satisfaction, we are seeking a dynamic Customer Support Representative to join our team. This is a fantastic opportunity for an organized and motivated individual to contribute to the success of a rapidly growing company.Job Description:We're looking for a highly skilled Customer Support Representative to join our team! As a Customer Support Representative, you will be the face of our company, providing top-notch support to our customers via phone, email, and chat.Requirements:High English communication skills (written and verbal)- Excellent customer service skills- Ability to work in a fast-paced environment- Strong problem-solving skillsResponsibilities:Respond to customer inquiries via phone, email, and chat- Resolve customer complaints and issues in a timely and professional manner- Provide product/service information and solutions to customers- Utilize software and tools to track and manage customer interactions- Collaborate with internal teams to resolve customer issuesWhat We Offer:<ul><li>Competitive salary and benefits package-</li><li>Opportunity to work with a growing company</li><li>Professional development and growth opportunities</li><li>Fun and supportive team environment.</li></ul>How to Apply: If you're passionate about delivering exceptional customer service and have high English communication skills, please submit your resume at: +334-0440848hr@mobileemporium.com.auJob Type: Full-time ( 5:00 am - 2:30 pm )Pay: Rs 35000 - Rs 100000 per monthExperience:<ul><li>1-2years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthExperience:<ul><li>digital sales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support Representative

ZDIGITIZING

Job Title: Customer Support Representative (CSR)Company: ZDIGITIZINGLocation: RemoteJob Type: Full-Time (Permanent)About UsZdigitizing LLC provides embroidery digitizing and vector art services to customers around the world. We focus on quality work and quick delivery. We are growing and looking for a Customer Support Representative who can provide excellent service and assist our international clients.Compensation &amp; BenefitsSalary Range: PKR 40,000 &ndash; 60,000 per month.Opportunities for professional growth and skill development.Remote working environment.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat within defined response times.Provide accurate information about services, pricing, and processes.Handle order placement, edits, and ensure accurate data entry in CRM/helpdesk systems.Track orders and assist customers with updates and account-related queries.Resolve customer complaints efficiently and professionally.Maintain high accuracy in all interactions to minimize errors and rework.Ensure a positive customer experience and follow up for issue resolution.Identify recurring issues and suggest process improvements.Ensure compliance with company policies and service standards.Job RequirementsExperience:1&ndash;2 years of experience in customer service, support, or a related role.Skills:Strong English communication skills (written and verbal).Ability to deal with international clients, especially from the UK and US.Problem-solving and conflict resolution skills.Strong customer handling and active listening abilities.Good typing speed and multitasking skills.Basic technical troubleshooting skills.Strong time management and organizational skills.Ability to handle difficult customers professionally.System, Timing &amp; Other RequirementsReliable and high-speed internet connection.Personal laptop or computer.6&ndash;8 hours of power backup for uninterrupted work.Willingness to work in monthly rotational shifts.Agreement to company contract and policies.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: Remote

Customer Service Representative (Remote)

<div>
 ibex. Pakistan is hiring Customer Success Specialist in Lahore for a leading international eCommerce client (US &amp; UK region).
 
 
 This opportunity is ideal for individuals looking to build a career in call center jobs in Lahore, customer service, and international support roles. You will be responsible for assisting global customers with their queries related to orders, deliveries, returns, refunds, and account support.
 
 
 This is a non-sales role, focused on delivering exceptional customer experience and issue resolution.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent English communication skills (mandatory)
 </li>
 <li>
 Ability to communicate with US &amp; UK customers (neutral/American/British accent preferred)
 </li>
 <li>
 Minimum Matric / O Levels (Bachelor&rsquo;s preferred)
 </li>
 <li>
 Strong problem-solving and interpersonal skills
 </li>
 <li>
 Basic knowledge of Microsoft Office / Google Workspace
 </li>
 <li>
 Ability to multitask across CRM tools and communication platforms
 </li>
 <li>
 Experience in international call center or eCommerce support is a plus
 </li>
 <li>
 Fresh candidates seeking call center jobs in Lahore are encouraged to apply
 </li>
 <li>
 Must be 18+ with valid CNIC
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Handle high-volume inbound calls, chats, and emails from US &amp; UK customers
 </li>
 <li>
 Assist with order tracking, delivery updates, returns, refunds, and account-related queries
 </li>
 <li>
 Provide accurate information regarding products, pricing, shipping, and policies
 </li>
 <li>
 Deliver first-call resolution (FCR) through effective problem-solving
 </li>
 <li>
 Maintain a professional, empathetic, and customer-first approach
 </li>
 <li>
 Follow client SOPs, quality standards, and compliance guidelines
 </li>
 <li>
 Use CRM systems to log interactions and manage customer cases
 </li>
 <li>
 Achieve KPIs including CSAT, NPS, AHT, and Quality Scores
 </li>
 <li>
 Escalate complex issues appropriately while ensuring customer satisfaction
 
 
 </li>
 </ul>
 Stay updated on process changes and system updates
</div>

Customer Success Specialist (US & UK Region)

Explore 233+ Client support specialist in Lahore this June. Find roles across top companies and apply now to boost your career.

233 client support specialist jobs In Lahore

Customer Services Specialist

Customer Services Specialist

Project Coordinator

Customer Support Representative (CSR)

Customer Support Representative

Customer Service Representative (Remote)

Customer Success Specialist (US & UK Region)