customer support representative Jobs in Lahore

customer support representative

credentialing specialist

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

client support specialist

The Services Tree Enterprises 

Marketing Specialist Company: SourceTek (on behalf of our client) Location: Lahore, Pakistan(Onsite ) Experience Required: 2+ YearsAbout the Role We are hiring a Marketing Specialist on behalf of our client in Lahore. The ideal candidate will be a creative, data-driven marketer who can plan and execute campaigns across digital and traditional channels while growing the brand's online presence.Roles &amp; Responsibilities<ul><li>Plan, develop, and execute marketing campaigns across digital and traditional channels</li><li>Create engaging content for social media, email marketing, blogs, and other marketing collateral</li><li>Monitor and analyze campaign performance using analytics tools, providing insights and recommendations for improvement</li><li>Assist in the development and execution of the overall marketing strategy in line with business objectives</li><li>Coordinate with design and content teams to produce high-quality marketing materials</li><li>Manage and grow the company's social media presence and online brand reputation</li><li>Conduct market research to identify trends, target audiences, and competitor strategies</li><li>Support SEO/SEM initiatives to improve organic and paid search visibility</li><li>Assist with the planning and coordination of promotional events, webinars, and product launches</li><li>Prepare regular reports on marketing KPIs and campaign ROI for management review</li></ul>Requirements<ul><li>2+ years of experience in marketing or a related field</li><li>Strong content creation and copywriting skills</li><li>Familiarity with analytics tools (Google Analytics, Meta Business Suite, etc.)</li><li>Basic understanding of SEO/SEM principles</li><li>Experience managing social media platforms and campaigns</li><li>Excellent organizational and communication skills</li></ul>How to Apply Interested candidates can apply by sending their updated resume to: talent@sourcetek.coPay: Rs80,000.00 - Rs140,000.00 per monthExperience:<ul><li>Marketing: 2 years (Preferred)</li></ul>Work Location: In person

Marketing Specialist

iComz

Job Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany: InteliqoJob Type: Full-timeJob Summary:We are seeking a motivated and customer-focused Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and promoting a positive brand image. Your primary goal will be to ensure a seamless customer experience and contribute to customer satisfaction and loyalty.Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.- Identify and assess customers' needs to achieve satisfaction.- Provide accurate, valid, and complete information to customers using appropriate methods and tools.- Handle customer complaints and provide effective solutions or alternatives within the stipulated timeframe.- Maintain in-depth knowledge of our products and services to answer customer questions and promote additional features or offers.- Document interactions and maintain accurate records in the customer service database.- Collaborate with other departments to stay informed about product updates, promotions, and other relevant information.- Gather feedback from customers and share insights with the management team to improve service quality.- Participate in training and development programs to enhance customer service skills and product knowledge.- Meet or exceed individual and team performance targets and KPIs.**Qualifications:**- High school diploma or equivalent; a degree in a relevant field is a plus.- Proven experience in a customer service role or similar position.- Strong communication skills, both verbal and written.- Excellent problem-solving abilities and an aptitude for handling difficult situations calmly.- Proficiency in using customer service software and Microsoft Office Suite.- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.- A friendly and positive attitude with a passion for helping others.- Flexibility to work varying shifts, including evenings and weekends, as needed.How to Apply:If you are enthusiastic about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resumeJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

CSR - Customer Support Representative

Search solution pvt ltd

Company: Search Solution Pvt. Ltd. Job Type: Internship Night Shift (Onsite) Job Location: Johar Town L block, Lahore Working Hours: 7 PM to 4 AM Salary: 30,000Job Overview:We are looking for a creative and detail-oriented Video Editor Intern (Canva Specialist) who can design and edit engaging short-form video content. The ideal candidate should have hands-on experience with Canva and the ability to create professional business videos aligned with digital marketing goals.Key Responsibilities:<ul><li>Create and edit high-quality videos using Canva (Reels, Shorts, Social Media Content)</li><li>Design engaging visual content for marketing campaigns</li><li>Develop professional business videos for clients (ads, promos, brand videos)</li><li>Add transitions, animations, text overlays, and sound effects using Canva tools</li><li>Collaborate with the marketing and content teams for campaign execution</li><li>Ensure all content aligns with brand guidelines and client requirements</li></ul>Requirements:<ul><li>Strong hands-on experience with Canva</li><li>Ability to create short-form video content (Reels, TikTok-style videos, Shorts)</li><li>Understanding of video storytelling and social media trends</li><li>Basic knowledge of branding and business video presentation</li><li>Creative mindset with attention to detail</li><li>Ability to meet deadlines and work in a fast-paced environment</li></ul>Preferred Skills:<ul><li>Knowledge of social media platforms (Instagram, Facebook, YouTube)</li><li>Basic understanding of digital marketing</li><li>Familiarity with additional editing tools (CapCut, Adobe Premiere Pro)</li></ul>Benefits:<ul><li>Hands-on experience in a digital marketing agency</li><li>Opportunity to work on real client projects</li><li>Skill development and mentorship</li><li>Bi Annual and Annual Increment</li><li>In House Dinner</li><li>Potential for full-time opportunity based on performance</li></ul>Apply NowWhatsApp us on 0314 4122219 Pay: Rs30,000.00 per monthWork Location: In person

Video Editor Intern - Night Shift (On site)

Top Line Resource Group (TLRG)

Location: DHA Phase 8, Lahore (On-site)Job Type: Full-TimeShift Timing: 5:00 PM &ndash; 2:00 AMPosition OverviewWe are seeking a customer-focused Insurance Specialist to support a growing U.S. independent insurance operation. This role services commercial and personal lines clients, obtains competitive quotes, coordinates renewals, manages policy changes, communicates with carriers, and helps deliver a first-class client experience.The right person communicates clearly, stays organized under pressure, takes ownership of open tasks, and solves problems before they affect the client. Commercial insurance experience is preferred; we will train a strong candidate with proven administrative and customer service skills.Prior experience with U.S. insurance carriers or an independent agency is strongly preferred for this role.Primary ResponsibilitiesCommercial Insurance<ul><li>Market new and renewal accounts to multiple admitted and surplus lines carriers</li><li>Obtain competitive quotes for General Liability, Business Owners Policies, Commercial Property, Workers' Compensation, Commercial Auto, Professional Liability, Cyber Liability, EPLI, Umbrella and Excess Liability, Inland Marine, and Directors and Officers coverage</li><li>Prepare professional comparisons of coverages, exclusions, deductibles, limits, and premiums</li><li>Review policies for coverage gaps and identify opportunities to improve protection or value</li><li>Follow up with underwriters to negotiate pricing, credits, exceptions, and coverage enhancements</li><li>Request loss runs, update applications, and track inspections and underwriting requirements through completion</li></ul>Personal Lines<ul><li>Quote and service homeowners, high-value homes, condo, renters, dwelling fire, personal auto, umbrella, earthquake, flood, and valuable articles coverage</li><li>Compare multiple carriers and summarize recommendations in clear client-facing language</li><li>Process endorsements and policy changes, assist with renewals, and remarket accounts when appropriate</li></ul>Client Service<ul><li>Answer incoming calls professionally and respond to client emails promptly</li><li>Process Certificates of Insurance, Evidence of Property Insurance, Auto ID Cards, and mortgagee changes</li><li>Order loss runs and inspections, request missing documents, and follow up on outstanding requirements</li><li>Assist clients with billing questions and claim reporting</li><li>Track claim status with carriers and keep clients informed</li><li>Schedule renewal review meetings and maintain clear notes for every open item</li></ul>Policy Servicing<ul><li>Process endorsements, cancellations, reinstatements, and policy rewrites</li><li>Review renewal policies for accuracy, including premiums, limits, deductibles, mortgage information, and insured details</li><li>Confirm completed changes, issued policies, and supporting documents are saved correctly in the agency management system</li></ul>Carrier RelationsCommunicate regularly with major admitted and surplus lines carriers to:<ul><li>Follow up on underwriting and policy issuance</li><li>Negotiate pricing and request available credits</li><li>Seek underwriting exceptions and coverage improvements</li><li>Confirm inspections and track requirements to completion</li></ul>Renewal Management<ul><li>Review renewal offers and identify material premium or coverage changes</li><li>Complete renewal marketing at least 45 days before expiration</li><li>Remarket accounts when premiums increase significantly or coverage needs change</li><li>Prepare side-by-side comparisons and recommend the best carrier option</li><li>Communicate renewal recommendations and follow up through binding</li><li>Track every renewal deadline and prevent avoidable lapses</li></ul>DocumentationMaintain complete, accurate electronic files for applications, quotes, policies, endorsements, certificates, inspection reports, loss runs, carrier correspondence, signed documents, and renewal proposals.Sales and Producer Support<ul><li>Follow up on quote opportunities and schedule producer appointments</li><li>Prepare proposal packets and request missing underwriting information</li><li>Obtain signatures, collect broker fees, and assist with binding new business</li></ul>Claims Support<ul><li>Help clients report claims and gather supporting documentation</li><li>Coordinate with adjusters and follow up with carriers</li><li>Keep insureds updated throughout the claim process</li><li>Maintain timely, accurate claim notes in the agency management system</li></ul>Tools &amp; SystemsFamiliarity with the following types of tools is expected:<ul><li>Agency management systems (e.g., QQ Catalyst or similar)</li><li>Microsoft Outlook and Google Workspace for communication</li><li>Excel, Word, Adobe Acrobat, and DocuSign for documents and analysis</li><li>Payment and rating platforms (e.g., ePayPolicy, carrier portals, comparative rating systems)</li><li>Familiarity with AI-powered agency tools is a plus</li></ul>Required Skills<ul><li>Outstanding customer service and professional phone etiquette</li><li>Excellent written and verbal communication</li><li>Strong organization and the ability to manage multiple deadlines</li><li>High attention to detail and consistent follow-through</li><li>Independent judgment, ownership, and problem-solving</li><li>A positive, team-oriented approach</li></ul>Preferred Qualifications<ul><li>Two or more years of insurance experience</li><li>Commercial insurance and independent agency experience</li><li>Experience with agency management systems</li><li>Experience reading policies and declarations</li><li>Strong Microsoft Excel skills and experience preparing insurance comparisons</li></ul>Pay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Do you have prior experience working with U.S. insurance carriers or an independent agency? If yes, how many years?</li><li>Have you worked with commercial lines, personal lines, or both?</li><li>Are you familiar with any agency management system (e.g., QQ Catalyst or similar)?</li></ul>Work Location: In person

U.S. Insurance Specialist

visible web

Senior Sales CloserWork Location: On-site &ndash; PIA Road, Lahore Salary: PKR 100,000 &ndash; 150,000 per month + Lucrative CommissionAbout the RoleWe're expanding our sales team and are looking for a Senior SEO Sales Closer who can confidently turn qualified prospects into long-term clients. This position is best suited for an experienced sales professional with a strong background in digital marketing campaigns, particularly SEO services.Please Note: This is not an SEO Specialist position. We are hiring a Senior Sales Closer who has successfully sold digital marketing services and has a proven ability to close deals.What You'll Do<ul><li>Engage with qualified prospects through phone and virtual meetings to understand their business needs.</li><li>Recommend suitable SEO and digital marketing solutions based on each client's goals.</li><li>Lead negotiations, address concerns, and confidently guide prospects toward a purchasing decision.</li><li>Manage opportunities from initial consultation through signed agreement.</li><li>Achieve monthly sales goals while maintaining high closing ratios.</li><li>Keep CRM records updated with sales activities, follow-ups, and deal progress.</li><li>Coordinate with the lead generation team by providing feedback that improves lead quality.</li><li>Deliver a professional and consultative sales experience to every prospective client.</li></ul>What We're Looking For<ul><li>2&ndash;3 years of proven experience closing SEO or digital marketing service deals.</li><li>Demonstrated success in achieving revenue and sales targets.</li><li>Solid understanding of SEO services and how they provide value to businesses.</li><li>Strong negotiation, presentation, and objection-handling abilities.</li><li>Experience using CRM platforms such as Go High Level, HubSpot, Salesforce, or similar systems.</li><li>Excellent spoken and written English communication skills.</li><li>Self-motivated, target-driven, and capable of managing an active sales pipeline.</li></ul>Preferred ExperienceApplicants with experience in digital marketing agencies, BPO sales, international outbound sales, or performance-based sales environments will be given preference.Why Join Us?<ul><li>Competitive fixed salary.</li><li>High-paying commission plan with uncapped earning potential.</li><li>Career advancement opportunities within a growing organization.</li><li>Supportive and performance-focused work culture.</li><li>Opportunity to work with clients in the US market.</li></ul>If you're an experienced sales professional with a passion for closing digital marketing deals and building lasting client relationships, we'd love to hear from you.Pay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Senior Closer for US Campaign

Universities Page

We are looking for a skilled and results-driven Meta Ads Specialist to manage and optimize Facebook &amp; Instagram advertising campaigns focused on lead generation.Key Responsibilities:<ul><li>Plan, create, and manage Meta (Facebook &amp; Instagram) Ads campaigns for lead generation.</li><li>Develop effective ad strategies to generate high-quality leads.</li><li>Create and test different ad creatives, copy, audiences, and campaign structures.</li><li>Monitor campaign performance and optimize ads to improve CPL (Cost Per Lead), lead quality, and conversion rates.</li><li>Conduct audience research and targeting for relevant customer segments.</li><li>Set up and manage Meta Pixel, Conversions API, and tracking where required.</li><li>Analyze campaign data and prepare regular performance reports.</li><li>Continuously test and implement new strategies to improve ROI and lead generation results.</li><li>Coordinate with the sales team to ensure effective lead follow-up and conversion.</li></ul>Requirements:<ul><li>Minimum Bachelor's degree required.</li><li>Proven experience as a Meta Ads Specialist / Facebook Ads Specialist.</li><li>Strong experience in lead generation campaigns.</li><li>Good understanding of Meta Ads Manager, audience targeting, retargeting, and campaign optimization.</li><li>Experience with lead generation is highly preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to manage advertising budgets and achieve performance targets.</li><li>Knowledge of tracking, analytics, and conversion optimization.</li></ul>Salary &amp; Benefits:<ul><li>Competitive Salary </li><li>Performance-based rewards</li><li>Career growth opportunities</li><li>Professional working environment</li></ul>Interested candidates can share their CVs on WhatsApp: 0311 49998274Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Meta Ads Specialist

Devspark Labs

Job Description &ndash; User Acquisition Manager &amp; ASO Specialist Position: User Acquisition Manager &amp; ASO Specialist Experience: 3&ndash;4 Years Industry: Gaming / Mobile Games Employment Type: Full-Time Location: Lahore, Pakistan Work Mode: OnsiteWe are looking for an experienced and data-driven User Acquisition Manager &amp; ASO Specialist with 3&ndash;4 years of hands-on experience in the gaming industry. The candidate should have strong expertise in paid user acquisition, campaign optimization, App Store Optimization (ASO), analytics, and performance marketing. Experience managing campaigns for mobile games across platforms such as Meta, Google Ads, TikTok, and other ad networks will be highly preferred.Key Responsibilities: User Acquisition &amp; Performance Marketing<ul><li>Plan, launch, manage, and optimize paid acquisition campaigns across Google Ads, Meta Ads, TikTok Ads, and relevant gaming ad networks.</li><li>Manage campaign budgets and optimize spending to achieve CPI, CPA, ROAS, LTV, retention, and revenue targets.</li><li>Develop and test different ad creatives, messaging, audiences, and campaign structures.</li><li>Monitor user acquisition funnels and identify opportunities to improve conversion and retention.</li></ul>App Store Optimization (ASO)<ul><li>Develop and execute ASO strategies for Google Play Store and Apple App Store.</li><li>Optimize app titles, descriptions, keywords, metadata, screenshots, icons, and promotional assets.</li><li>Conduct keyword research and competitor analysis to improve organic app visibility.</li><li>Monitor and improve App Store Conversion Rate (CVR) and organic user acquisition.</li><li>Conduct A/B testing of store listings, screenshots, icons, and other visual assets.</li></ul>Analytics &amp; Reporting<ul><li>Monitor and analyze key performance metrics including:</li><li>CPI (Cost Per Install)</li><li>CPA (Cost Per Acquisition)</li><li>ROAS (Return on Ad Spend)</li><li>LTV (Lifetime Value)</li><li>Retention Rate</li><li>ARPU / ARPPU</li><li>Conversion Rate</li><li>Organic vs. Paid Installs</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor's degree in Marketing, Business, Digital Marketing, Computer Science, or a related field.</li><li>3&ndash;4 years of professional experience in User Acquisition, Performance Marketing, ASO, or Growth Marketing.</li><li>Proven experience in the mobile gaming industry is required.</li><li>Hands-on experience managing paid user acquisition campaigns for mobile games.</li><li>Strong understanding of Google Ads, Meta Ads, TikTok Ads, and mobile advertising platforms.</li><li>Strong knowledge of ASO, keyword research, app store rankings, and conversion optimization.</li><li>Experience with mobile attribution and analytics platforms such as AppsFlyer, Adjust, Firebase, or similar tools.</li><li>Strong understanding of gaming KPIs including CPI, ROAS, LTV, retention, ARPU, and ARPPU.</li><li>Experience with A/B testing and performance optimization.</li></ul>What We Offer<ul><li>Competitive salary package based on experience and performance.</li><li>Performance-based incentives and growth opportunities.</li><li>Opportunity to work on international mobile gaming products.</li><li>Professional and collaborative work environment.</li><li>Exposure to large-scale user acquisition and performance marketing campaigns.</li><li>Career growth opportunities in the gaming and digital marketing industry.</li></ul>Work Location: In person

User Acquisition Manager & ASO Specialist

Explore 122+ Client support specialist in Lahore this August. Find roles across top companies and apply now to boost your career.