customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer support representative Jobs in Lahore

customer support representative

customer care representative Jobs in Lahore

customer care representative

customer sales specialist

client support specialist

Tusols Pvt Ltd

Job Type: Full-Time (Onsite &ndash; Night Shift) Contract: 2&ndash;3 Years Location: College Road, Township, Lahore Gender: Male &amp; Female (Both can apply)Job SummaryWe are hiring a Customer Support Specialist for our US-based operations. This role is ideal for candidates with strong English communication skills and international customer support experience who are looking for a stable long-term career in a professional environment.Key Responsibilities<ul><li>Handle US-based customer support queries</li><li>Client communication via calls, chats, and emails</li><li>Policy verification and customer assistance</li><li>Maintain accurate records in CRM systems</li><li>Provide professional and timely customer service</li></ul>Requirements<ul><li>Fluent English communication (spoken and written)</li><li>Strong grammar, listening, and client communication skills</li><li>Experience in US / International customer support</li><li>Knowledge of US insurance processes is a plus</li><li>Familiar with CRM tools</li><li>Responsible, punctual, and committed to long-term employment</li></ul>Why Join Us<ul><li>Stable long-term job</li><li>Professional work environment</li><li>Career growth and learning opportunities</li><li>Performance-based growth and incentives</li><li>Fixed night shift (no rotation)</li></ul>How to ApplyInterested candidates can share their resume via:WhatsApp: 0315-0577531 Email: hr@tusols.comOur HR team will contact shortlisted candidates within 24 hours to schedule an onsite interview.Job Types: Full-time, Contract Contract length: 24 monthsPay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Where are you currently located in Lahore?</li><li>Can you easily commute to College Road, Township for onsite work?</li><li>Are you comfortable working Night Shift (6 PM &ndash; 4 AM), 6 days per week?</li><li>What is your current salary and expected salary?</li><li>Are you willing to sign a 2&ndash;3 year employment contract?</li></ul>Work Location: In person

Customer Service Representative – Night Shift (Onsite)

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

Mindbridge

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 The Job
 
 
 
 As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
 
 
 
 
 
 Get Hired Faster &ndash; Walk-In Interviews Open Now!
 
 
 
 Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 
 
 For the
 
 quickest response
 
 and a
 
 fast-track hiring process
 
 , visit our office for
 
 walk-in interviews
 
 . Just bring your:
 
 <ul>
 <li>
 
 Original CNIC
 
 </li>
 <li>
 
 Updated CV
 
 </li>
 </ul>
 
 ⏰
 
 When:
 
 Monday to Saturday, 11:00 AM - 6:00 PM
 
 
 📍
 
 Where:
 
 Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 
 
 Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Highest salary package for Non-Voice Customer Support: up to
 
 PKR 150,000
 
 </li>
 <li>
 No sales or monthly targets
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 On job training
 </li>
 <li>
 State-of-the-art infrastructure
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage incoming chats/emails
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction
 </li>
 <li>
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 </li>
 <li>
 Provide accurate, valid and complete information by using the right methods/tools
 </li>
 <li>
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 </li>
 <li>
 Follow communication procedures, guidelines and policies
 </li>
 <li>
 Take the extra mile to engage customers
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A-Levels/Intermediate
 </li>
 <li>
 Natural instinct to empathize with users
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Native or bilingual spoken and written English skills
 </li>
 <li>
 Detail-oriented
 </li>
 </ul>
 
 
 
 
 
 We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
 
 
 
 
</div>

Customer Experience Specialist (Non Voice)

Geekinn Private Limited

At Resourceinn / Geekinn Pvt Ltd, we believe people management should be simple and structured. For over a decade, we have helped companies manage payroll, people, and culture through our AI-powered HRMS platform. Today, we are proud to be recognized as one of the top HRMS providers in Pakistan. Our team works with focus, discipline, and a strong sense of ownership. We are now looking for a dedicated Support Engineer who wants to grow in the HR Tech industry and build a long-term career with us.This is a full-time onsite evening shift role based in Johar Town, Lahore. We are looking for someone who is responsible, punctual, and confident in client communication. If you enjoy solving problems and helping clients succeed, this opportunity is for you.Your Role and ResponsibilitiesAs a Support Engineer, you will play a key role in ensuring our clients use the HRMS platform smoothly. You will interact directly with clients and guide them through system features. Your role will help build strong relationships and long-term trust. You will work closely with the technical and product teams to resolve issues quickly. Your support will directly impact client satisfaction and retention.<ul><li>You will interact with clients to understand and resolve HRMS-related queries.</li><li>You will provide technical and functional support through calls and emails.</li><li>You will guide clients on system features, modules, and best practices.</li><li>You will coordinate with internal teams to escalate and resolve issues</li><li>You will maintain records of client interactions and follow up when needed.</li></ul>Required Skills and KnowledgeWe are looking for someone who communicates clearly and handles client concerns with patience. You should be comfortable explaining technical concepts in simple words. A strong sense of responsibility is essential. You must be willing to learn the HRMS platform in detail. We value candidates who are dependable and committed to long-term growth.<ul><li>You have good understanding of software systems and basic technical concepts.</li><li>You communicate confidently with clients in a professional manner.</li><li>You can troubleshoot problems and provide practical solutions.</li><li>You are organized and able to manage multiple client queries.</li><li>You are quick to learn and open to feedback.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Computer Science, IT, or related field.</li><li>Fresh to 2 years of relevant experience in support or customer service.</li><li>Strong communication and coordination skills.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Technical Support Engineer

Dubizzle Labs

<div>
 Dubizzle Labs is seeking
 
 Operations &amp; Customer Support Executives
 
 to support our
 
 Dubizzle KSA
 
 operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
 </li>
 <li>
 Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
 </li>
 <li>
 Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
 </li>
 <li>
 Record Keeping: Maintain accurate logs of client interactions for future reference.
 </li>
 <li>
 Internal Coordination: Work closely with internal teams to streamline operational workflows.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Must-Have:
 
 
 
 <ul>
 <li>
 Fluency in Arabic (Speaking, Reading, and Writing) &ndash; Essential for seamless client communication.
 </li>
 <li>
 Proficiency in English (Speaking, Reading, and Writing).
 </li>
 <li>
 Strong communication and coordination skills to interact effectively with clients and internal teams.
 
 
 </li>
 </ul>
 
 Good-to-Have
 
 
 
 ✔️ Bachelor&rsquo;s degree in a relevant field.
 
 
 ✔️ Experience with
 
 Microsoft Excel and Office tools.
 
 
 
 If you are fluent in Arabic and English and have strong communication skills, we encourage you to apply!
</div>

Operation & Customer Support Executive

CrecenTech

We are looking for a professional and customer-focused Customer Support Specialist to handle international clients. The ideal candidate will communicate confidently with customers across different countries, resolve issues efficiently, and ensure a high level of customer satisfaction.This role requires excellent English communication skills, problem-solving ability, and experience in handling global customers via email, chat, and calls.Key Responsibilities<ul><li>Handle customer inquiries from international clients via email, live chat, and phone.</li><li>Provide accurate information about products and services.</li><li>Resolve customer complaints in a professional and timely manner.</li><li>Escalate complex issues to relevant departments when required.</li><li>Maintain detailed records of customer interactions in CRM systems.</li><li>Follow up with customers to ensure issues are fully resolved.</li><li>Meet response time and customer satisfaction targets (SLAs &amp; KPIs).</li><li>Work in rotational shifts if required (including night shifts).</li></ul>Requirements<ul><li>2&ndash;4 years of experience in international customer support or call center environment.</li><li>Excellent verbal and written English communication skills.</li><li>Strong problem-solving and conflict-resolution skills.</li><li>Ability to handle pressure and difficult customers professionally.</li><li>Experience using CRM tools (Salesforce, HubSpot, Zoho, etc.) is a plus.</li><li>Basic understanding of global time zones and cultural differences.</li><li>Bachelor&rsquo;s degree preferred.</li></ul>Benefits:<ul><li>At least two bonuses per year (Eid Bonus)</li><li>Performance-Based Bonuses</li><li>Maternity/Paternity Allowance</li><li>Maternity Leaves</li><li>Wedding Allowance</li><li>Annual Leaves Encashment</li><li>Double salary on Gazetted Holidays</li><li>Special Allowance for Emergency</li><li>Advance Salary on Need Basis</li><li>12 Casual Leaves</li><li>10 Medical Leaves</li><li>10 Annual Leaves</li><li>Dedicated Training</li><li>Birthday celebrations</li><li>Gaming Facility</li><li>Growing &amp; Dynamic Team</li><li>Office Gatherings, Celebrations, and Trips</li><li>5 days a week (work-life balance)</li></ul>Job Location: Link Road Model Town, Lahore Job Timings: 7 PM to 4 AMApplication Question(s):<ul><li>What are your salary expectations?</li><li>Are you comfortable working night shifts?</li></ul>Work Location: In person

Customer Support Specialist – International

<div>
 
 Zameen.com is looking to hire a
 
 &lsquo;Email &amp; Chat Support&rsquo;
 
 for its Bayut and Dubizlee Operations.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for provisioning the packages upon receiving invoices for new &amp; existing accounts.
 </li>
 <li>
 Responsible for client account up gradation upon receiving invoices from different channels.
 </li>
 <li>
 Responsible for client account degradation upon expiration of client account.
 </li>
 <li>
 Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).
 </li>
 <li>
 Responsible to setup XML feed Integration.
 </li>
 <li>
 Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.
 </li>
 <li>
 Live chat support to all related web users.
 </li>
 <li>
 Providing after sales &amp; support to all account managers.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 Experience: 06 months - 1 Year (Email/Chat Support)
 </li>
 <li>
 Education: Must be a graduate
 </li>
 <li>
 Location: Gulberg, Lahore
 </li>
 <li>
 Shifts: Hybrid
 </li>
 <li>
 Gender: Both
 </li>
 <li>
 Position Level: Entry Level
 </li>
 <li>
 Should have very good command over spoken and special written English.
 </li>
 <li>
 Can communicate with Internal/external staff for their day-to-day queries &amp; their quick fix.
 </li>
 <li>
 Preferably a graduate with a minimum 0.5 year experience.
 </li>
 <li>
 Experience in Customer services role, preferably from a support/call center-
 </li>
 <li>
 Strong communication and follow-up skills.
 </li>
 <li>
 Have a working knowledge of computer software like MS Word and Excel.
 </li>
 </ul>
 
 
</div>

Email & Chat Support

Explore 1249+ Client support specialist in Lahore this March. Find roles across top companies and apply now to boost your career.