sales executive

customer service representative Jobs in Lahore

customer service representative

sales coordinator

customer sales representative Jobs in Lahore

customer sales representative

customer support representative Jobs in Lahore

customer support representative

client support specialist

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

Geekinn Private Limited

At Resourceinn / Geekinn Pvt Ltd, we believe people management should be simple and structured. For over a decade, we have helped companies manage payroll, people, and culture through our AI-powered HRMS platform. Today, we are proud to be recognized as one of the top HRMS providers in Pakistan. Our team works with focus, discipline, and a strong sense of ownership. We are now looking for a dedicated Support Engineer who wants to grow in the HR Tech industry and build a long-term career with us.This is a full-time onsite evening shift role based in Johar Town, Lahore. We are looking for someone who is responsible, punctual, and confident in client communication. If you enjoy solving problems and helping clients succeed, this opportunity is for you.Your Role and ResponsibilitiesAs a Support Engineer, you will play a key role in ensuring our clients use the HRMS platform smoothly. You will interact directly with clients and guide them through system features. Your role will help build strong relationships and long-term trust. You will work closely with the technical and product teams to resolve issues quickly. Your support will directly impact client satisfaction and retention.<ul><li>You will interact with clients to understand and resolve HRMS-related queries.</li><li>You will provide technical and functional support through calls and emails.</li><li>You will guide clients on system features, modules, and best practices.</li><li>You will coordinate with internal teams to escalate and resolve issues</li><li>You will maintain records of client interactions and follow up when needed.</li></ul>Required Skills and KnowledgeWe are looking for someone who communicates clearly and handles client concerns with patience. You should be comfortable explaining technical concepts in simple words. A strong sense of responsibility is essential. You must be willing to learn the HRMS platform in detail. We value candidates who are dependable and committed to long-term growth.<ul><li>You have good understanding of software systems and basic technical concepts.</li><li>You communicate confidently with clients in a professional manner.</li><li>You can troubleshoot problems and provide practical solutions.</li><li>You are organized and able to manage multiple client queries.</li><li>You are quick to learn and open to feedback.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Computer Science, IT, or related field.</li><li>Fresh to 2 years of relevant experience in support or customer service.</li><li>Strong communication and coordination skills.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Technical Support Engineer

Scaleup Connect

Job Title: Customer Support Executive (CSE) &ndash; U.S. Market Focus Location: Lahore (On-site) Schedule: Monday to Friday, 7:00 PM &ndash; 4:00 AM Job Type: Full-TimeJob Summary: ScaleUp Connect is seeking an experienced and results-driven Customer Support Executive (CSE) with a strong focus on supporting sales activities for U.S.-based clients. This is a full-time, on-site position in Lahore where you will be responsible for assisting in sales support, customer inquiries, and post-sale services primarily in the U.S. market. The ideal candidate will be highly customer-centric, with excellent communication skills, the ability to manage client relationships, and a knack for driving sales success.Key Responsibilities:<ul><li>Assist in sales support for U.S. clients by managing pre- and post-sale inquiries, providing information, and ensuring a seamless experience.</li><li>Respond to customer inquiries related to product offerings, pricing, delivery schedules, and other sales-related questions via phone, email, and chat.</li><li>Coordinate between sales teams and clients to ensure accurate and timely follow-up on quotations, orders, and any client requests.</li><li>Provide information on product features, benefits, and specifications to U.S.-based clients to help drive purchase decisions.</li><li>Track client orders, ensuring they are processed smoothly and delivered on time, and resolve any issues that arise during the process.</li><li>Support the sales team by managing and organizing customer information, handling lead generation, and providing administrative support for sales activities.</li><li>Escalate complex issues to appropriate departments, ensuring that all customer concerns are addressed and resolved promptly.</li><li>Maintain strong relationships with U.S.-based clients, ensuring satisfaction, repeat business, and the cultivation of long-term partnerships.</li><li>Provide feedback to the sales team on customer preferences, market trends, and sales-related challenges to improve sales strategies.</li><li>Document and track interactions with customers in the CRM system to ensure accurate records and follow-up actions.</li></ul>Required Skills:<ul><li>Excellent communication skills in English, with a focus on clear, professional interactions with U.S.-based clients.</li><li>Strong organizational skills, with the ability to manage multiple customer inquiries and sales processes at once.</li><li>Sales-driven attitude with the ability to assist in driving sales and providing excellent support throughout the sales cycle.</li><li>Customer-centric mindset, with a focus on building relationships and resolving issues efficiently.</li><li>Proficiency in CRM software for tracking and managing customer interactions.</li><li>Ability to work independently while coordinating effectively with cross-functional teams such as sales, logistics, and operations.</li><li>Knowledge of sales processes, including lead generation, client follow-up, and order management.</li><li>Ability to learn quickly and stay updated on product features, services, and U.S. market requirements.</li></ul>Tools/Software:<ul><li>Required: CRM Software, Microsoft Office (Excel, Word, PowerPoint)</li><li>Preferred: Helpdesk or Ticketing Systems (e.g., Zendesk, Freshdesk)</li></ul>Education &amp; Experience:<ul><li>Minimum Education: Intermediate or Bachelor&rsquo;s Degree.</li><li>Experience: 1&ndash;2 years in customer support or sales support roles, with experience in handling U.S.-based clients.</li></ul>Additional Information:<ul><li>This position requires night shifts from 7:00 PM to 4:00 AM, Monday to Friday, to support U.S. clients in their time zone.</li><li>The role offers an exciting opportunity to be part of a customer-focused team, directly contributing to the growth and success of sales efforts in the U.S. market.</li></ul>Job Type: Full-timePay: Up to Rs150,000.00 per monthWork Location: In person

Customer Support Executive

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matric or above
 </li>
 <li>
 Excellent English Written and Verbal Communication
 </li>
 <li>
 American or neutral accent
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Must be alteast 18 Years old and hold valid CNIC.
 
 
 </li>
 </ul>
 
 Why Start Your Career At ibex.?
 
 
 
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
 
 
 
 What Makes You A Good Fit For This Job?
 
 
 
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 
 
 
 What We Seek In You
 
 
 
 <ul>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manne
 
 
 </li>
 </ul>
 
 Learning And Takeaways
 
 
 
 Here @ ibex. we will help build you!
 
 
 <ul>
 <li>
 Unlimited exposure
 </li>
 <li>
 A chance to polish your skills
 </li>
 <li>
 A great learning environment
 </li>
 <li>
 Ample experience to build a future path for yourself
 </li>
 <li>
 An opportunity to operate with a highly trained and diversified network of people
 
 
 </li>
 </ul>
 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 
 
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to PKR 115,000 per month. It's worth nothing, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Success Specialist

PieCyfer

Lead Generation SpecialistJob Title: Lead Generation SpecialistLocation: Lahore (On-site)Experience: 2+ YearsAbout the Role:We are a growing IT services and solutions provider, serving clients across the globe with a focus on software development, digital transformation, cloud solutions, and managed IT services. We are seeking a driven and proactive Lead Generation Specialist to help scale our client acquisition efforts.Key Responsibilities:Prospect Identification: Identify and qualify potential clients through outbound channels such as Freelancing platforms like Upwork, Freelancer, LinkedIn, email campaigns, cold calling, and lead databases.Lead Nurturing: Build and manage a pipeline of leads by initiating conversations and following up regularly to move them through the sales funnel.CRM Management: Maintain accurate and up-to-date records of interactions and lead status using CRM tools like HubSpot, Zoho, or Salesforce.Market Research: Research target industries, markets, and decision-makers to support targeted outreach strategies.Campaign Support: Collaborate with the team to execute and improve lead generation campaigns, including webinars, newsletters, and content marketing.KPI Tracking: Monitor and report on lead generation metrics such as response rates, conversion rates, and qualified leads generated.Should have good knowledge of lead generation platforms such as Well Found, LinkedIn Sales Navigator, Upwork lead generation, etc.Apply Here: https://tree.piecyfer.com/jobs/lead-generation-specialist-24Job Type: Full-timeWork Location: In person

Lead Generation Specialist

ZAPTA Technologies (Pvt.) Limited

Job Title: Social Media Specialist (Tech &amp; Growth Focused)Experience: 3-4 Years (Software / IT / B2B preferred)Location: Lahore (Onsite)Role OverviewWe are looking for a Social Media Specialist with a strong understanding of software services, digital marketing fundamentals, and growth-oriented content execution. This role is designed for someone who can independently manage day-to-day social media execution while collaborating closely with HR, Sales, SEO, and Marketing teams.The role requires a technical mindset, competitor awareness, and the ability to convert internal activities, client engagements, and company culture into structured, high-impact content that supports employer branding, client trust, and business growth.Key Responsibilities1. Social Media Execution &amp; Content Management● Execute day-to-day social media activities across LinkedIn, Facebook, Instagram, X, andother relevant platforms.● Publish content according to approved weekly and monthly content calendars.● Ensure consistency in messaging, tone, and positioning aligned with company brandand services.● Repurpose content across platforms while maintaining relevance and quality.2. Employer Branding &amp; HR Collaboration● Work closely with the HR team to support job postings, hiring campaigns, and employerbranding initiatives.● Create content highlighting company culture, internal events, team achievements, andtraining sessions.● Support initiatives related to cultural excellence and internal engagement.3. Client-Focused &amp; Sales-Aligned Marketing● Collaborate with sales and delivery teams to capture client success stories, case studies,and service highlights.● Convert client-related information into professional, trust-building social media content.● Support sales enablement by strengthening brand authority through consistentmessaging.4. Competitor &amp; Market Monitoring● Monitor competitors and relevant software companies on social media.● Track content themes, posting frequency, formats, and engagement patterns.● Share insights and improvement suggestions with the marketing team.5. SEO &amp; Marketing Collaboration● Coordinate with the SEO team to align social media content with priority keywords andblogs.● Support traffic growth from social platforms to the website.● Maintain a basic understanding of how social media contributes to SEO and digitalvisibility.6. Events &amp; Internal Activities Coverage● Participate in internal events, training sessions, job fairs, and selected external events.● Capture and publish event-related content to strengthen brand presence.7. Reporting &amp; Optimization● Track performance using native platform analytics and reporting tools.● Prepare weekly and monthly performance summaries.● Continuously optimize content strategy based on performance data.Key Performance Indicators (KPIs)Growth &amp; Visibility● LinkedIn follower growth: 5&ndash;8% month-over-month● Overall social impressions growth: 10&ndash;15% month-over-month● Net positive follower growth every monthExecution &amp; Consistency● LinkedIn: 5&ndash;7 posts per week● Other platforms: 2&ndash;3 posts per week● 100% adherence to approved content calendar● Minimum 2 hiring or employer branding posts per week● Minimum 4 client-oriented posts per month● At least 1 case study or client story per month● Contribution to 2&ndash;5 warm inbound inquiries per monthRequired Skills &amp; Qualifications● 3-4 years of hands-on experience in social media or digital marketing.● Experience with a software company, IT services firm, or B2B environment preferred.● Strong understanding of social platforms, content execution, and analytics.● Basic understanding of SEO and digital marketing fundamentals.● Ability to collaborate with HR, sales, and technical teams.● Strong written communication and content judgment.● Exposure to Google Ads or paid marketing is a plus.Performance Evaluation● High Performer: 80%+ KPI achievement for 3 consecutive months● Acceptable Performer: 65&ndash;79% KPI achievement with visible improvement● Underperformance: Below 65% KPI achievement for 2 consecutive monthsGrowth PathBased on performance and ownership, this role can grow into:● Social Media &amp; Growth Specialist● Social Media Manager● Digital Marketing LeadJob Type: Full-timeWork Location: In person

Social Media Specialist

Hashtag Trend

We&rsquo;re hiring &lsquo;Customer Support Executive, for our USA-based campaign &ldquo;Logistics &amp; Dispatch&rdquo;.Perks &amp; Benefits:<ul><li>Saturday &amp; Sunday Off</li><li>Transport facility for Females</li><li>Daily Meal</li><li>Career Growth</li><li>Events &amp; Celebrations</li><li>Acquire leadership and teamwork skills</li></ul>Requirements:<ul><li>Graduation/Intermediate</li><li>Fluent in English</li><li>Fresh to 6 months experience</li></ul>Timings: 6pm - 3am (night-shift only)Location: Webex Enterprises (LDA Branch) Plot 1090, Block C Lda Avenue Phase 1 Lda Avenue, Lahoreor WhatsApp at 03196490484Job Types: Full-time, FresherPay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative - Truck Dispatcher

Explore 883+ Client support specialist in Lahore this February. Find roles across top companies and apply now to boost your career.