customer support representative Jobs in Lahore

customer support representative

credentialing specialist

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

client support specialist

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

FineXcloud

Job Description:We are looking for a Client Onboarding Specialist to ensure a smooth and positive onboarding experience for new clients. The ideal candidate will guide clients through the initial setup process, provide product information, and ensure they understand how to use our services effectively.Key Responsibilities:<ul><li>Respond to new client inquiries via calls, messages, and email.</li><li>Coordinate with internal teams to ensure successful client setup.</li><li>Provide guidance on products/services.</li><li>Understand client requirements and provide appropriate solutions.</li><li>Maintain accurate client records and onboarding documentation.</li><li>Address client questions and resolve onboarding issues promptly.</li><li>Ensure a positive client experience and build strong relationships.</li></ul>Requirements:<ul><li>A bachelor's degree in business, HR, marketing, or a related field is required.</li><li>Strong communication and interpersonal skills.</li><li>Good organizational and problem-solving abilities.</li><li>Experience with CRM or ERP systems is a plus.</li></ul>Apply at: jobs@finexcloud.comJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Client onboarding specialist

iComz

Job Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany: InteliqoJob Type: Full-timeJob Summary:We are seeking a motivated and customer-focused Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and promoting a positive brand image. Your primary goal will be to ensure a seamless customer experience and contribute to customer satisfaction and loyalty.Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.- Identify and assess customers' needs to achieve satisfaction.- Provide accurate, valid, and complete information to customers using appropriate methods and tools.- Handle customer complaints and provide effective solutions or alternatives within the stipulated timeframe.- Maintain in-depth knowledge of our products and services to answer customer questions and promote additional features or offers.- Document interactions and maintain accurate records in the customer service database.- Collaborate with other departments to stay informed about product updates, promotions, and other relevant information.- Gather feedback from customers and share insights with the management team to improve service quality.- Participate in training and development programs to enhance customer service skills and product knowledge.- Meet or exceed individual and team performance targets and KPIs.**Qualifications:**- High school diploma or equivalent; a degree in a relevant field is a plus.- Proven experience in a customer service role or similar position.- Strong communication skills, both verbal and written.- Excellent problem-solving abilities and an aptitude for handling difficult situations calmly.- Proficiency in using customer service software and Microsoft Office Suite.- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.- A friendly and positive attitude with a passion for helping others.- Flexibility to work varying shifts, including evenings and weekends, as needed.How to Apply:If you are enthusiastic about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resumeJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

CSR - Customer Support Representative

BrilZen

About BRILZENBRILZEN is a growth consultancy helping businesses across international markets grow through paid media, organic outreach, and marketing automation.RoleWe are looking for an Organic Social Outreach Specialist to build genuine relationships and generate qualified leads through LinkedIn, Facebook, and Instagram.Responsibilities:<ul><li>Identify and engage target prospects across social platforms</li><li>Build relationships through meaningful interactions and conversations</li><li>Nurture leads naturally without hard selling or spam tactics</li><li>Manage outreach for multiple client accounts</li><li>Maintain platform safety and avoid account restrictions</li><li>Track conversations, leads, and outreach activity</li><li>Provide weekly performance reports</li></ul>Requirements:<ul><li>Experience in organic social outreach, community management, or social selling</li><li>Strong understanding of LinkedIn, Facebook, and Instagram</li><li>Excellent written English communication skills</li><li>Ability to build trust and relationships online</li><li>Highly organized with strong attention to detail</li></ul>Preferred:<ul><li>Experience working from client social profiles</li><li>CRM experience (HubSpot, GoHighLevel, Pipedrive, etc.)</li><li>B2B outreach experience</li><li>Knowledge of Australian business culture</li><li>Agency or digital marketing experience</li></ul>What Success Looks Like<ul><li>Active conversations with qualified prospects</li><li>Consistent generation of warm leads</li><li>Zero platform restrictions or account flags</li><li>Accurate reporting and pipeline management</li></ul>Location: Gulberg II, Lahore (On-site) Job Type: Full-time Hours: 12 PM &ndash; 9 PM PKTHow to Apply:Send your CV and a short cover note (max 200 words) describing one successful organic outreach or relationship-building example that led to a business outcome.Apply: career@brilzen.comPay: Rs60,000.00 - Rs110,000.00 per monthPay: Rs60,000.00 - Rs110,000.00 per monthWork Location: In person

BDO (Organic Social Outreach Specialist

SolutionInn

<div>We are looking for a highly motivated and experienced Proposal &amp; Bidding Specialist to take ownership of a new Upwork profile with the main objective of winning maximum projects and rapidly building a strong, credible profile. You will be responsible for identifying suitable opportunities, crafting persuasive proposals, and establishing lasting client relationships that lead to repeat business. 

<h4 class="jobSectionHeader">
Job Responsibilities</h4>

<ul><li>Identify relevant jobs and bidding opportunities on Upwork based on our service offerings.</li>
<li>Write customized, compelling proposals and cover letters to maximize win rates.</li>
<li>Strategically manage and grow our Upwork profile (ratings, job success score, client feedback).</li>
<li>Build relationships with clients to secure long-term collaborations and repeat work.</li>
<li>Coordinate with the internal team to estimate effort and ensure realistic delivery timelines.</li>
<li>Keep detailed records of proposals sent, outcomes, and lessons learned to refine strategy.</li>
<li>Continuously monitor Upwork trends and platform changes to stay competitive.</li></ul> 
 
<h4 class="jobSectionHeader">Skills Required</h4>

<ul><li>Ability to write clear, tailored, and persuasive proposals.</li>
<li>Knowledge of how to improve Upwork Job Success Score, ratings, client feedback, and responsiveness.</li>
<li>Understanding of tone, structure, and content that resonates with clients.</li>
<li>In-depth knowledge of Upwork&rsquo;s interface, policies, bidding system, and algorithm.</li>
<li>Experience in managing and optimizing Upwork profiles.</li>
<li>Strong sales mindset with the ability to identify and qualify high-potential job leads.</li>
<li>Understanding of client psychology and how to position offers to convert leads.</li>
<li>Fluent written and verbal English.</li>
<li>Ability to professionally communicate with clients, ask relevant questions, and handle objections.</li></ul> 
 
<h4 class="jobSectionHeader">Required Qualifications</h4>

<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or related fields.</li></ul> 

 
<h4 class="jobSectionHeader">Job Experience</h4>

<ul><li>Minimum 6 months of proven freelancing experience, preferably on Upwork or similar platforms.</li>
<li>Demonstrated ability to write winning proposals and secure projects.</li>
<li>Experience in managing or contributing to a freelance profile&rsquo;s growth is a strong plus.</li></ul> 

 
<h4 class="jobSectionHeader">Other Benefits</h4>

<ul><li>Travel Allowance</li>
<li>Grocery Allowance</li>
<li>Food and Entertainment Allowances</li>
<li>Gym Allowance</li>
<li>Free Lunch, Coffee and Tea</li></ul> 

 
<h4 class="jobSectionHeader">Job Working Hours</h4>

10PM - 7AM 
<h4 class="jobSectionHeader">
Equal Employment Opportunities</h4>

We provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.</div>

Upwork Proposal & Bidding Specialist Full Time

DesVerto

Job Title: TikTok Shop Specialist / Account Manager Location: Lahore or Peshawar, Pakistan (Onsite) Job Type: Full-timeAbout the RoleWe are looking for a data-driven, tactical, and highly proactive TikTok Shop Expert to join our team onsite in our Lahore or Peshawar office.In this role, you won&rsquo;t just be pushing buttons; you will own the end-to-end strategy and growth for multiple client brands on TikTok Shop. If you live and breathe e-commerce metrics, know exactly how to hook creators for affiliates, and can comfortably lead high-level strategy calls with brand owners, we want you on our team.Key Responsibilities<ul><li>TikTok Shop Management: Oversee end-to-end TikTok Shop operations for multiple client accounts, including store setup, catalog syncing, listing optimization, and daily account health monitoring.</li><li>Performance Marketing &amp; Ads: Build, execute, and optimize TikTok ad campaigns, specializing in GMV Max ads, Spark Ads, and full-funnel strategies to drive higher profitable revenue.</li><li>Affiliate &amp; Creator Ecosystem: Lead our creator and affiliate outreach programs. You will identify, negotiate with, and onboard high-converting creators to build a massive affiliate network for our clients.</li><li>Live Selling Strategy: Advise clients and help coordinate live selling events, ensuring they have the technical setup, promotional strategy, and product inventory to maximize real-time conversions.</li><li>Client Strategy &amp; Reporting: Lead live strategy calls, audit accounts, and provide clear, actionable weekly reporting. You will build 90-day scale roadmaps for each brand you manage.</li></ul>Qualifications &amp; Requirements<ul><li>Agency &amp; Multi-Brand Experience: 2+ years of hands-on experience managing and scaling TikTok Shops. Experience in an agency setting managing multiple client accounts simultaneously is highly preferred.</li><li>Technical Mastery: Deep, tactical understanding of the TikTok Seller Center, TikTok Ads Manager, and e-commerce conversion funnels.</li><li>Analytical Rigor: Strong capability to track, interpret, and optimize e-commerce metrics (ROAS, CPA, Conversion Rate). We rely on clear numbers, not bloated monthly slide decks.</li><li>Creator Network Operations: Proven ability to build and manage large-scale influencer outreach and affiliate programs from scratch.</li><li>Client-Facing Confidence: Excellent communication skills. You must be comfortable leading calls with brand owners, diagnosing their pain points live, and presenting data-backed solutions.</li><li>Location: Ability to work full-time, onsite at our Lahore or Peshawar office.</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Performance-based incentives and bonuses driven by client GMV growth.</li><li>A fast-paced, modern agency environment with massive growth potential.</li><li>Paid time off and professional development opportunities.</li></ul>How to Apply: Fill the Form: https://forms.gle/jZ8FRRjZ6BddWMBw8Work Location: In person

TikTok Shop Specialist

BRILZEN (SMC-PVT) LTD is looking for a highly experienced Organic Social Cold Outreach Specialist to join our growing team. If you have a passion for B2B client acquisition, relationship building, and generating qualified opportunities through organic outreach, we'd love to hear from you!Requirements: 1.Bachelor's degree (Graduation required) 2.4&ndash;6 years of proven experience in Organic Social Cold Outreach or B2B Lead Generation 3.Excellent written and verbal English communication skills 4.Experience working with international clients (Australia, USA, UK, etc.) 5.Strong understanding of LinkedIn, Facebook, Instagram, X (Twitter), and other social platforms for business outreach 6.Ability to represent business owners professionally while communicating with prospectsKey Responsibilities: -Execute organic cold outreach campaigns across LinkedIn and other social platforms. -Identify, research, and connect with qualified B2B prospects. -Start meaningful conversations and build relationships with decision-makers. -Represent company owners professionally during client interactions. -Generate and qualify leads for international B2B businesses. -Book high-quality meetings for the sales team. -Personalize outreach messages to maximize response rates. -Follow up consistently with potential clients and nurture conversations. -Maintain CRM records and update outreach activities daily. -Collaborate with marketing and sales teams to improve outreach strategies. -Achieve weekly and monthly outreach, reply, and appointment-setting targets. -Stay updated with the latest LinkedIn outreach strategies and social selling techniques.If you're passionate about helping international businesses grow through strategic organic outreach, we want to hear from you! Apply Now: career@brilzen.comWhatsApp : +92 343 7329547Pay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Organic Social Cold Outreach Specialist B2B

Explore 213+ Client support specialist in Lahore this August. Find roles across top companies and apply now to boost your career.