clinical research assistant, prn

clinical research assistant prn

Care Access

<div><div>About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

To learn more about Care Access, visit www.CareAccess.com.</div><h3 class="jobSectionHeader">
How This Role Makes a Difference</h3>
<div>
Bring clinical research to your community on your schedule.

Join the Future of Medicine program at Care Access, where we're bringing clinical research directly into local communities. As a Clinical Research Assistant, PRN, you'll play a key role in delivering life-changing research opportunities to participants but with the flexibility to work when and where it fits your life.
</div>
<div><h3 class="jobSectionHeader">How You'll Make An Impact</h3>
<div>
In this event-based role, you'll:
<ul>
<li>Support participant care and event operations, including phlebotomy, specimen handling, and documentation (paper or electronic).</li>
<li>Help set up and manage clinical research events to ensure they run smoothly, safely, and compliantly.</li>
<li>Be part of a mobile, mission-driven team advancing the future of healthcare access.</li>
</ul>
This is not your traditional part-time job. It is flexible, purpose-driven work that fits your schedule. You'll opt into local events through our scheduling system and log actual hours worked after each one. Whether you want to pick up one event a month or several a week, you'll be helping make clinical research more accessible for everyone.
<ul>
<li>Clinical &amp; Participant Care: Perform venipuncture and capillary collections (as applicable) while maintaining aseptic technique and participant comfort. Handle and prepare biospecimens with care &mdash; labeling, processing, packaging, and transferring or shipping under proper chain-of-custody and temperature controls. Communicate clearly and promptly escalate any safety or quality concerns to onsite leadership.</li>
<li>Study Operations &amp; Data Management: Accurately document all procedures and results in approved systems (e-source, logs, etc.) according to ALCOA-C++ and ensure regulatory compliance (GxP, HIPAA). Follow established SOPs to help keep each event audit-ready and compliant.</li>
<li>Participant Experience &amp; Event Operations: Welcome participants and help guide them through event flow. Set up and break down event stations, prepare kits and supplies, and maintain a safe, organized, and professional workspace that reflects Care Access' high standards.</li>
<li>Site &amp; Administrative Support: Assist with light administrative and inventory tasks that keep the event running smoothly, from restocking supplies to supporting team coordination.</li>
</ul></div><h3 class="jobSectionHeader">The Expertise Required</h3>
<div><ul><li>Clinical Expertise: Proficiency in venipuncture and specimen handling best practices, with strong attention to labeling, documentation, and chain-of-custody integrity.</li>
<li>Participant Care: Clear, compassionate communication skills and professionalism when engaging with participants and community partners.</li>
<li>Tech Readiness: Comfort using mobile apps and e-source tools for real-time logging and documentation.</li>
<li>Dependability &amp; Adaptability: Reliable, punctual, and team-oriented &mdash; able to thrive in dynamic event environments and work independently under event-day guidance.</li>
<li>Mission Mindset (optional addition): Motivated by bringing clinical research to local communities and expanding access to the future of medicine.</li>
</ul></div><div><h3 class="jobSectionHeader">Certifications/Licenses, Education, and Experience</h3>
</div><div><ul><li>Experience: Minimum of 1 year performing phlebotomy and specimen handling activities.</li>
<li>Active, unrestricted RN license in the state of practice.</li>
<li>Active and unrestricted State Board of Nursing license in good standing</li>
</ul></div><h3 class="jobSectionHeader">How We Work Together</h3>
<ul> <li>Location: This is an on-site position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.</li>
<li>Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
<ul><li>Walking - 20%</li>
<li>Standing - 40%</li>
<li>Sitting - 30%</li>
<li>Lifting (up to 25 lbs, over 25lbs, and overhead) - 10%</li>
<li>Driving - &lt;10%</li>
<li>Exposure to bloodbourne pathegons - 50% (variable by station supporting)</li>
</ul>
</li></ul>The expected salary range for this role is $19.00 - $44.00 USD per hour for full time team members.
</div><div>
Diversity &amp; Inclusion

We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com

Mandatory Employer Disclosures: 
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. 
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. 
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. 
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29&ndash;38 of Title 28 of the Rhode Island General Laws. 
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.</div></div>

Clinical Research Assistant, PRN

AAMCO Pensacola

We are not a fancy tech company that uses generic AI to create ads. This is a real person looking for a real person. We have assembled a great group of individuals who are passionate about what they do. Customer service and building long lasting relationships within the community is important to us.We are looking for a great person who is a fit for our culture. If the role below sounds like it would be something you are interested in, please reach out. We can work with you on the hours.The owner believes in work life balance. Most employees are working 4 days a week with three off.Overview:We are seeking a dedicated and organized Assistant Manager/Bookkeeper to join our team. This is an in-house position and not a remote job. This role is essential for supporting the Store Manager and Customer Service Manager in their daily operations across two locations.Key Responsibilities:<ul><li>Provide administrative and managerial support</li><li>Manage day-to-day communications, including answering phones</li><li>Serve as the primary contact for vendors and warranty companies</li><li>Accurately maintain and manage the books for both business locations using Quickbooks.</li></ul>Compensation and Schedule:<ul><li>Pay Rate: $22 to $27 per hour, commensurate with experience.</li><li>Benefits:</li><li>2 weeks paid vacation</li><li>401K with up to a 5% match.</li><li>Schedule Flexibility: This position can be structured as either a Full-Time role (40 hours per week) or a Part-Time role (25-30 hours per week) to accommodate the individual's availability.</li></ul>Pay: $22.00 - $27.00 per hourBenefits:<ul><li>401(k) 5% Match</li><li>Paid time off</li></ul>Work Location: In person

Assistant Manager/Bookkeeper

Northwest Florida Physicians Group

Overview Join our dynamic healthcare team as a Medical Records Clerk, where your organizational skills and attention to detail will play a vital role in maintaining accurate and confidential patient records. In this energetic role, you will ensure seamless management of medical documentation, support healthcare providers with timely access to records, and uphold the highest standards of data integrity. Your proactive approach will contribute to delivering exceptional patient care and operational efficiency within our medical facility.Duties<ul><li>Organize, file, and maintain comprehensive medical records in accordance with privacy regulations and organizational policies</li><li>Retrieve and distribute patient files efficiently to authorized personnel, ensuring quick access when needed</li><li>Update patient information accurately within Electronic Health Record (EHR) systems, including demographics, medical history, and treatment notes</li><li>Scan, digitize, and archive paper-based documents into secure electronic formats using EHR platforms</li><li>Verify the completeness and accuracy of medical records before filing or sharing with healthcare providers</li><li>Assist with data entry tasks related to patient visits, test results, and billing information to support clinical operations</li><li>Ensure compliance with confidentiality standards and legal requirements governing medical records management</li></ul>Experience<ul><li>Prior experience working in a medical office or healthcare environment is highly preferred</li><li>Familiarity with Electronic Health Record (EHR) systems and digital recordkeeping processes</li><li>Strong understanding of medical terminology to accurately interpret and organize health information</li><li>Proven ability to handle sensitive information with discretion and maintain strict confidentiality</li><li>Excellent organizational skills with meticulous attention to detail for record accuracy and completeness</li><li>Ability to prioritize tasks efficiently in a fast-paced environment while adhering to deadlines</li></ul>This position offers an engaging opportunity for motivated individuals eager to contribute to quality healthcare delivery through precise record management. If you thrive in organized settings and are passionate about supporting healthcare teams, we invite you to apply!Pay: $16.50 - $17.50 per hourBenefits:<ul><li>401(k) matching</li><li>Paid time off</li></ul>Work Location: In person

Medical Records Clerk

Navy Federal Credit Union

<div>Overview
To plan, supervise and direct the engineering functions within the Cybersecurity Technology Engineering (CTE) team. Collaborate with managers and supervisors within the CTE to define the strategic vision for the team. Provide leadership, guidance, and technical expertise to ensure appropriate security protocols are leveraged to protect NFCU's brand, data, and IT assets from cyber-based threats. Serve as subject matter expert regarding section functions, systems, and policies and procedures.
Responsibilities
<ul><li>Oversee the architecture, engineering and operational efforts for solutions needed by the CTE team of Network Security engineers
</li><li>Manage the daily operations for firewalls, network access controls, and intrusion prevention systems.</li><li>
Provide vision to ensure daily operations are managed efficiently</li><li>
Ensure a standardized approach to network security policy management</li><li>
Act as an escalation source for on-call engineers</li><li>
Oversee the assessment and review of current technology to identify key risk areas to ensure an adequate level of control is in place to address risks
</li><li>Oversee vulnerability and threat assessments, mitigation and reporting activities
</li><li>Identify and resolve operational and performance gaps and obstacles; recommend and implement changes and improvements
</li><li>Ensure that work quality, work methods, procedures, processes, and production statistics meet business goals and standards of member service</li><li>
Develop guidelines, standards, policies, procedures and other technical documentation
</li><li>Provide guidance and support to the Incident Response &amp; Monitoring team in detecting, analyzing, containing, and eradicating malicious activity
</li><li>Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations, NFCU policies and procedures, and service level agreements
</li><li>Research, gather and synthesize data; present conclusions and recommendations to management
</li><li>Monitor work environment and direct allocation of resources to ensure adequate staffing to meet production and member service standards
</li><li>Escalate operational and budget issues or impacts to services to management in a timely manner with appropriate information regarding risk and impact
</li><li>Perform other duties as assigned
</li></ul>Qualifications
<ul><li>Minimum of 5 years of Experience as a Network Security Engineer (10 years preferred)</li><li>
Significant experience with Palo Alto and/or Checkpoint Firewalls</li><li>
Experience with Cisco ISE
</li><li>Significant progressively responsible experience in a large enterprise security operations center, or information technology operations, preferably in a large financial institution</li><li>
Expert knowledge of cyber/information security systems engineering lifecycle</li><li>
Advanced knowledge of network and host-based forensic methodologies</li><li>
Advanced knowledge of enterprise-grade security technologies and capabilities (e.g. SIEM, DLP, UEBA, firewall, web proxy, etc.)</li><li>
Advanced knowledge of current threat landscape, adversary tactics, techniques and procedures</li><li>
Advanced knowledge of information security programs, data security practices and procedures, including risk identification/assessment</li><li>
Significant experience supervising, guiding and mentoring professional staff</li><li>
Significant experience managing multiple priorities independently and/or in a team environment to achieve goals</li><li>
Significant experience working with all levels of staff, management, stakeholders, vendors</li><li>
Advanced skill exercising initiative and using good judgment to make sound decisions</li><li>
Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully</li><li>
Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships</li><li>
Advanced research, analytical and problem solving skills</li><li>
Advanced verbal and written communication skills</li><li>
Advanced database, word processing, presentation, and spreadsheet software skills</li><li>
Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely</li><li>
Advanced skill communicating complex technical concepts to non-technical audiences</li><li>
Advanced skill leading, guiding and mentoring professional staff</li><li>
Advanced skill producing desired results to achieve goals and objectives</li><li>
Advanced planning, organizational and time management skills</li><li>
Bachelor's degree in Information Technology, Engineering, or related field, or the equivalent combination of education, training and experience</li></ul> 
Desired Qualifications<ul><li>
Experience in the financial sector</li><li>
Experience migrating layer four firewall policies to layer seven</li><li>
Working knowledge of NFCU's functions, philosophy, operations, systems, software, and organizational objectives</li><li>
GIAC , CEH, CISSP, Security+, or related Information Security certifications</li><li>
Professional Certification in one of the following- CCNP, CISSP, CCIE, PCNSE</li><li>
Significant experience in leading IT projects</li><li>
Demonstrated proficiency in establishing processes and procedures</li></ul>
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. 
Our approach to careers is simple yet powerful: Make our mission your passion.<ul><li> 
Fortune 100 Best Companies to Work For 2025</li></ul><ul><li> 
Yello and WayUp Top 100 Internship Programs</li></ul><ul><li> 
Computerworld&reg; Best Places to Work in IT</li></ul><ul><li> 
Newsweek Most Loved Workplaces</li></ul><ul><li> 
2025 PEOPLE&reg; Companies That Care</li></ul><ul><li> 
Newsweek Most Trustworthy Companies in America</li></ul><ul><li> 
Military Times 2025 Best for Vets Employers</li></ul><ul><li> 
Best Companies for Latinos to Work for 2025</li></ul><ul><li> 
Forbes&reg; 2025 America's Best Large Employers</li></ul><ul><li> 
Forbes&reg; 2025 America's Best Employers for New Grads</li></ul><ul><li> 
Forbes&reg; 2025 America's Best Employers for Tech Workers</li></ul><ul><li> 
2025 RippleMatch Campus Forward Award Winner for Overall Excellence</li></ul><ul><li> 
Military.com Top Military Spouse Employers 2025</li></ul><ul><li> 
2025 Handshake Early Talent Award</li></ul> 

From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. 
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. 
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status. 
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. 
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. 
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

Manager I, Cyber Security Engineering

Lakeview Center Inc.

<div>Overview
Lakeview Center provides comprehensive behavioral health care to adults and children with mental illnesses, drug and alcohol dependencies and intellectual disabilities. Across Northwest Florida, our services range from residential treatment to outpatient counseling, psychiatry, trauma care, treatments for substance misuse and 24/7 support for those with serious mental illnesses. Learn more at eLakeviewCenter.org.
Overview
The Reimbursement Coordinator is responsible for accurately and timely processing commercial payments, self-pay payments, managing adjustments and processing refunds for clients&rsquo; accounts. This position will also audit client&rsquo;s accounts for accuracy of timely payments and refer appropriate accounts to the outside collection agency. The Reimbursement Coordinator will ensure all payments are entered into the system and applied to the appropriate accounts timely. This position is required to develop and maintain a working knowledge of insurance billing and insurance regulations. Assist with month end closing as needed. Answer internal and external calls and emails. Must have a thorough knowledge of insurance regulations and contracts to ensure correct payments are received. Must have a thorough knowledge of accounting principles to ensure accurate reconciliation of client&rsquo;s accounts. Manage aged accounts within the guidelines set forth in the departmental Policy and Procedure manual. Report any billing concerns/issues to the Director of Reimbursement Services. This position will work closely with finance, accounting and co-workers to identify best practices for ongoing reimbursement enhancements. Job duties are expected to be executed with considerable independence, must possess outstanding attention to detail and maintain compliance with established facility policies and procedures, contract requirements, organization bylaws, and federal and state regulations/laws.
About LCI with Benefits
Medical &bull; Dental &bull; Vision &bull; Basic Life and AD&amp;D &bull; Voluntary Term Life &bull; Employer Paid Long Term Disability &bull; Flexible Spending Accounts and Health Savings Account &bull; Retirement Savings Plan (RSP) &bull; Employee Assistance Program &bull; Accident Insurance &bull; Group Critical Illness Insurance &bull; Individual Short-Term Disability Insurance &bull; Paid Time Off &bull; Identity Theft Protection &bull; Employee Discount Program &bull; Teladoc
Requirements<ul><li>Associate (AA) degree preferred.</li><li>Three (3) years medical billing or relevant business experience preferred.</li><li>In lieu of degree a high school diploma; GED with five (5) years relevant business experience may be substituted.</li><li>Must have strong verbal and written communication skills.</li><li>Must have strong organizational skills with the ability to prioritize responsibilities.</li><li>Must be able to work independently and have good decision-making skills.</li><li>Must have the ability to solve issues and know when to request assistance. Must have a thorough understanding of claims processing, payments and collections.</li><li>This position will require the ability to research and analyze data and provide immediate feedback to the management team as requested.</li><li>Must maintain professional effective working relationships with internal and external customers.</li><li>This position requires proficient computer skills, including Microsoft Office.</li><li>Thorough understanding of HIPAA guidelines and regulations regarding confidentiality and Release of Information regarding medical/billing records.</li><li>Practice proper telephone etiquette and provide excellent customer service.</li><li>Must be able to pass organization screening requirements, including state or federal background screenings as required.</li></ul>
To Apply
Interested applicants please visit https://www.lifeviewgroup.org/careers-overview and complete the on-line application. If you require additional assistance, please call Human Resources at 850-495-3512.
LifeView Group, Inc.is an Equal Opportunity employer. Individuals with Disabilities and Veterans are encouraged to apply. Drug Free Workplace Employer, DRUG TESTING REQUIRED</div>

Behavior Health Reimbursement Coordinator

Gentiva

<div>Overview:
<div>
Lead with purpose. Advocate with heart. Make a lasting difference.</div><div></div><div> 
Join our growing team as a Hospice Care Consultant (HCC) - a strategic sales representative who champions our mission while developing strong, lasting relationships with key referral partners in the healthcare community.</div><div></div><div> 
As a brand ambassador, you will:</div><ul><li>
Educate, inform, and inspire confidence in our services, so that the right patients are referred at the right time</li><li>
Identify new referral opportunities by calling on hospitals, home health agencies, skilled nursing facilities, assisted living communities, clinics, and physician offices</li><li>
Engage in meaningful conversations with healthcare professionals about patient needs and how hospice care can support quality of life</li><li>
Plan and execute strategic marketing initiatives to increase awareness and drive referral growth</li><li>
Represent our organization at community events, professional associations, and educational in-services to promote our services</li><li>
Serve as a resource and advocate for patients and families, ensuring they understand hospice options and the benefits of early referrals</li></ul>
About You:
<div>
What You Bring</div><div>
You&rsquo;re a results-driven, self-motivated professional who thrives on relationship-building, strategy, and heart-centered service. You have a deep understanding of the healthcare landscape and bring consultative marketing experience to the table. You're confident working independently and collaboratively with both clinical and operational teams.</div> 
<div></div><ul><li>
Bachelor's degree in business, marketing, communications or equivalent experience</li><li>
Minimum 2 years in healthcare sales, business development, or referral marketing</li><li>
Strong existing relationships with physicians, hospitals, skilled nursing facilities or home health professionals</li><li>
Prior experience in hospice, palliative care, or home health is a plus</li><li>
Excellent communication, presentation, and time-management skills</li><li>
Proficiency in Microsoft Office Suite and CRM platforms</li><li>
Sensitivity to the needs of terminally ill patients and their families</li><li>
Proven track record of meeting or exceeding admissions and census targets</li></ul>
We Offer:
<div>
Benefits for All Associates (Full-Time, Part-Time &amp; Per Diem):</div><ul><li>
Competitive Pay</li><li>
401(k) with Company Match</li><li>
Career Advancement Opportunities</li><li>
National &amp; Local Recognition Programs</li><li>
Teammate Assistance Fund</li></ul><div></div><div> 
Additional Full-Time Benefits:</div><ul><li>
Medical, Dental, Vision Insurance</li><li>
Mileage Reimbursement or Fleet Vehicle Program</li><li>
Generous Paid Time Off + 7 Paid Holidays</li><li>
Wellness Programs (Telemedicine, Diabetes Management, Joint &amp; Spine Concierge Care)</li><li>
Education Support &amp; Tuition Assistance (ASN to BSN, BSN to MSN)</li><li>
Free Continuing Education Units (CEUs)</li><li>
Company-paid Life &amp; Long-Term Disability Insurance</li><li>
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)</li></ul><div></div><div> 
Apply now to join our mission-driven team!</div>
Legalese:
<ul><li>This is a safety-sensitive position</li><li>
Employee must meet minimum requirements to be eligible for benefits</li><li>
Where applicable, employee must meet state specific requirements</li><li>
We are proud to be an EEO employer</li><li>
We maintain a drug-free workplace</li></ul> 
<div></div>
Location: Emerald Coast Hospice Our Company:<div> 
At Emrald Coast Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.</div><div></div><div> 
Our place is by the side of those who need us &ndash; from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.</div><div></div><div> 
Our nationwide reach is powered by a family of trusted brands that include:</div><ul><li>
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon</li><li>
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care</li><li>
Home health care: Heartland Home Health</li><li>
Advanced illness management: Illumia Health</li></ul><div></div><div> 
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized &ndash; and kindness is celebrated.</div></div>

Hospice Care Consultant

Insurance Office of America

<div>Description
Job Description:
Title: Process Improvement Analyst II &ndash; Process Excellence 
Candidates based in Florida are highly preferred
Fully Remote: Florida, Georgia, North Carolina, South Carolina or Virginia candidates 
Required: 2-4 years process analyst, business process management, project management and/or related experience 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: The Process Improvement Analyst II plays a key role in evaluating, redesigning, and enhancing business processes across functional areas. This role supports IOA&rsquo;s operational excellence by applying process improvement methodologies, conducting research and analysis, and partnering with cross-functional teams to deliver meaningful, measurable improvements. The Analyst II works on initiatives of moderate to high complexity, balancing independent decision-making with collaboration and consultation from senior peers. They contribute to change management efforts, identify optimization opportunities, and ensure process improvements are implemented smoothly and effectively. 
 
Key Responsibilities:<ul><li>
Process Evaluation &amp; Design: Assess, map, and redesign business processes using established methodologies to enhance quality, efficiency, and consistency.</li><li>
Process Improvement Methodologies: Apply techniques such as Lean, Six Sigma, ISO, Agile, or related frameworks to diagnose issues and recommend solutions.</li><li>
Data &amp; Root Cause Analysis: Collect, analyze, and interpret data to uncover trends, identify bottlenecks, and validate opportunities for improvement.</li><li>
Project Participation &amp; Leadership: Lead or support multiple process improvement initiatives, coordinating tasks and timelines with moderate supervision.</li><li>
Cross-Functional Collaboration: Facilitate working sessions with stakeholders across departments to build consensus and ensure alignment throughout improvement efforts.</li><li>
Change Management Support: Assist in communicating, implementing, and reinforcing new or updated processes while helping stakeholders adapt effectively.</li><li>
Documentation &amp; Workflow Development: Create detailed process documentation, workflows, diagrams, and training materials to support adoption and knowledge transfer.</li><li>
Performance Monitoring: Support the development of metrics, dashboards, or monitoring tools to track process effectiveness and sustainability.</li><li>
Stakeholder Consultation: Partner with business units to identify improvement opportunities and provide recommendations aligned with organizational goals.</li><li>
Training &amp; Presentations: Deliver process-related presentations or training as needed to support project understanding and alignment.</li><li>
Quality &amp; Compliance Focus: Engage in quality improvement initiatives and ensure processes meet IOA standards, regulatory requirements, and best practices.</li><li>
Risk Awareness: Support process reviews that consider operational risks, ensuring redesigns address compliance and quality implications.</li><li>
Process Integration: Assist in integrating updated processes within existing systems and business operations, coordinating with impacted teams.</li><li>
Industry &amp; Organizational Knowledge: Maintain awareness of relevant insurance industry processes, trends, and regulatory practices to inform recommendations.</li><li>
Team Support &amp; Collaboration: Provide guidance to junior team members when needed and collaborate closely with peers on shared improvements.</li></ul> 
Ideal Candidate Qualifications:<ul><li>
2&ndash;4 years of experience in process analysis, business process management, project management, and/or related operational improvement work.</li><li>
Bachelor&rsquo;s degree (preferred) OR a combination of training, certifications, and experience that provides equivalent knowledge.</li><li>
Demonstrated proficiency with at least one improvement or project methodology (e.g., Lean, Six Sigma, ISO, Agile, ADKAR, PMP).</li><li>
Strong analytical and problem‑solving skills with the ability to evaluate complex workflows and propose practical, scalable solutions.</li><li>
Effective communication skills with the ability to tailor messaging to various roles and levels across the organization.</li><li>
Proven ability to collaborate with cross‑functional teams, facilitate discussions, and build consensus.</li><li>
Strong organizational and time‑management skills, with experience coordinating multiple initiatives simultaneously.</li><li>
Solid understanding of business operations, process workflows, and insurance industry concepts preferred.</li></ul> 
What We Offer:<ul><li>
Highly competitive pay rate based on relevant work experience.</li><li>
Compensation for travel and mileage.</li><li>
Respectful culture and work/family life balance</li><li>
Community service commitment</li><li>
Supportive teammates and a rewarding work environment</li></ul> 
What to Expect (Application Process):<ul><li>
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range
The expected pay range for this position is $70,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Process Improvement Analyst II

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