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clinical research billing specialist - clinical trials office Jobs in Seattle

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practice management specialist

clinical research billing specialist clinical trials office

University Of Washington

<div>Job Description
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
UW Medicine works to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty medical care to people of the region, and preparing tomorrow&rsquo;s physicians, scientists and other health professionals. Within the large UW Medicine health system, the School of Medicine (SoM) is a world leader in biomedical research, with the largest biomedical research program at a public university based on National Institutes of Health funding and ranking among the top research universities internationally.
The Clinical Trials Office (CTO) supports the clinical research mission of UW Medicine. The CTO is an operational unit within the SoM&rsquo;s Office of Research and Graduate Education charged with providing multi-service support to clinical researchers bringing important new therapies to our patients in compliance with evolving regulatory requirements.
This position is a specialist role for the institutional clinical research billing and revenue cycle management within the CTO Clinical Research Budget and Billing (CRBB) program. The position will require experience in systems complexity, including OnCore and its interface with Epic, understanding and operationalizing a billing grid, and other systems designed to improve and enhance institutional and multi-institutional clinical research billing and post-award services and support. Ability to work collaboratively in a group setting in a fast-paced environment is crucial in this role.
Clinical Trials Office is a central clinical research operation with compliance responsibilities and services across the vast portfolio of clinical trials in UW Medicine. The CTO operation has direct impact on UW reputation with major global biotech and biopharma sponsors, the availability of funded clinical trial opportunities in UW pipeline, and UW patients' access to novel therapies. In addition, the CTO plays a key role in mitigating institutional financial and reputational risks by ensuring strict compliance with the CMS and the FDA regulations and guidelines. CTO Clinical Research Billing Specialist is a key position in maintaining secure and fully compliant CTO operation.
POSITION PURPOSE
The Clinical Research Billing Specialist position will enable the Clinical Research Billing Manager and Lead to coordinate and engage in the planning and implementation of new processes and systems without negatively impacting day-to-day unit management, responsiveness to customer concerns, proper training of new and existing members of the team and quality control of the unit's output. This position will provide appropriate handling of customer concerns possible due to the incumbent's extensive experience. The role will assist in managing the significant change CRBB has undergone and will assist in planning for and accommodating the new work and work flows that will be outcomes of upcoming systems changes (e.g., CTMS Target 3 rollout). The Clinical Research Billing Specialist will:
<ul><li>Support Billing team through day-to-day problem-solving in collaboration with or in the absence of Clinical Research Billing Manager and Lead;
</li><li>Maintain a partial portfolio of research billing review, while managing unit work assignments and performing quality control review;
</li><li>Be a day-to-day resource to the Billing team; and
</li><li>Identify inconsistencies across the work product created by team members and recommend solutions in collaboration with colleagues and the unit's Manager and Lead
</li></ul>DUTIES AND RESPONSIBILITIES
Epic Research Billing Workflows (30%)
<ul><li>Research Billing Review:
<ul><li>Ensure charges route according to study billing grid, and in accordance with Epic charge documentation
</li><li>Prioritize high-dollar and aging accounts
</li></ul></li><li>Charge Review and Claim Edit: Ensure research charges/claims have required coding for billing
</li><li>No Rules and other escalations: Handle research billing questions escalated from Research Billing Coordinators and other departments
</li></ul>Epic Single Business Office (SBO) Research Invoicing Workflows (30%)
<ul><li>Ensure timely generation of SBO invoices
</li><li>Receive and process invoice corrections, including claims of &ldquo;missing&rdquo; charges
</li><li>Process invoice payments
</li><li>Follow up on aging research invoices to ensure payment
</li></ul>OnCore Clinical Trials Management System (CTMS)/Epic Interface (20%)
<ul><li>Ensure accurate handoff from OnCore to Epic when study is activated or amended
</li><li>Ensure accurate handoff from OnCore to Epic when subject enrollment updated
</li><li>Perform Quality Control (QC) of study and enrollment records, providing feedback to study teams as needed
</li></ul>Patient Claims Review (10%)
<ul><li>Respond to questions regarding patients&rsquo; research study participation and the relationship to patient billing
</li><li>Escalate issues to Team Lead or Manager as appropriate
</li></ul>Medicare Rules: Application and Training (10%)
<ul><li>Understand and exercise independent judgment and discretion in the interpretation and application of the Medicare National Coverage Determination for Routine Costs in Clinical Trials, and all relevant UW Medicine clinical research budgeting and billing policies and procedures
</li><li>As needed, provide training and education to Clinical Research Budget &amp; Billing (CRBB) colleagues, School of Medicine investigators, research staff and practice site staff on research billing policies, procedures and tools
</li><li>Provide excellent customer service and accurate guidance to clinical research study teams regarding clinical research billing policies and procedures
</li><li>Assist in development of content for CRBB website and outreach documents
</li><li>Assist faculty, staff and others in interpreting internal and external research billing policies
</li></ul>MINIMUM REQUIREMENTS
<ul><li>A Bachelor&rsquo;s degree in science, business, healthcare administration or related field and at least two years related experience or equivalent combination of experience and education.
</li></ul>Additional Requirements.
<ul><li>Prior experience with Epic Resolute (Hospital and/or Professional Billing).
</li><li>Demonstrated team leadership skills. Ability to make positive contributions and work effectively and efficiently in a group environment.
</li><li>Exceptional customer service skills.
</li><li>Strong written and oral presentation skills. Ability to communicate effectively with all levels of staff, faculty, management and collaborators.
</li><li>Ability to understand and convey complex policy, financial and scientific/technical information in a manner that is understandable to a wide audience.
</li><li>Ability to teach and mentor others in group settings, in one-on-one sessions and remotely.
</li><li>Ability to prioritize and organize work independently in a fast-paced, high-volume setting.
</li><li>Demonstrated skill in using Microsoft Excel and Access.
</li></ul><h3 class="jobSectionHeader">DESIRED QUALIFICATIONS
</h3><ul><li>Five years&rsquo; experience with healthcare and/or research billing, clinical research study coordination or management, health system operations, or other related research or healthcare experience.
</li><li>Experience in an academic medical setting.
</li><li>Experience with Epic&rsquo;s Research Billing module.
</li><li>Experience with a CTMS, preferably OnCore.
</li><li>Accounting and finance experience.
</li><li>Knowledge of the Medicare Clinical Trials Policy and other federal, state and institutional clinical research regulations.
</li></ul>Compensation, Benefits and Position Details
Pay Range Minimum:
$66,000.00 annual
Pay Range Maximum:
$84,000.00 annual
Other Compensation:
<ul><li></li></ul>Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives &ndash; on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .</div>

Clinical Research Billing Specialist - Clinical Trials Office

<div>Job Description
Medical Courier Coordinator, Lab Medicine &amp; Pathology
Who we&rsquo;re looking for:
The UW Medicine - Department of Laboratory Medicine &amp; Pathology (DLMP) in Seattle, WA has a fantastic opportunity for a Medical Courier Coordinator at the University of Washington Medical Center &ndash; Montlake, &amp; Central Lab &ndash; Renton
The primary function of the Medical Courier Coordinator is to receive and facilitate requests between clients and the courier team, provide administrative support for the team, and communicate program updates to the courier, CSS, and other impacted teams. The administrative function for this role will be focused on office‑related activities. The role will allow courier leadership to focus on core programs, projects, and strategy‑related activities that support courier operations, providing a positive impact on UWMC patients and the division&rsquo;s internal and external clients. Additionally, this position supports the bandwidth of the Medical Courier Leads through daily support, ongoing training, opportunities for route and transportation improvement, and backup driving. This position will have autonomy and independent decision‑making for the tasks assigned to them.
Work schedule:
<ul><li>100% FTE
</li><li>Monday &ndash; Friday with rotating weekends and holidays
</li><li>Day shift, Occasional remote work
</li></ul>What you&rsquo;ll contribute:
Communications and Dispatching
<ul><li>Conduct communication between the courier team and our internal and external partners.
</li><li>Help manage operational communications to clients, including notification of service interruptions/impacts and policy changes.
</li><li>Per request of the Manager, Supervisor, and Program Operations Specialist, communicate relevant information between different UWMC departments and external clients.
</li><li>Research, write, and edit content to explain and promote the work of the UWMC courier team; create and send courier team internal newsletters.
</li><li>Ensure consistent tone and messaging that is in alignment with University standards, vision and values.
</li><li>Monitor for courier-call outs and schedule changes.
</li><li>Call upon back-up couriers to cover routes as needed.
</li><li>Answer department telephones and central email requests.
</li><li>Primary point of contact to resolve client questions and issues by phone/email, otherwise re-direct to supervisor or other team staff as needed.
</li><li>Contact couriers to schedule pickups and drop offs.
</li><li>Manage Delivery Express and other third-party courier companies to schedule pickups.
</li><li>Assist leadership with the scheduling of candidate phone screens and interviews
</li></ul>Scheduling &amp; Payroll
<ul><li>Update the courier team&rsquo;s weekly staffing schedule.
</li><li>Assist leadership with bi-annual vacation bids.
</li><li>Input and reconcile Kronos weekly timekeeping.
</li></ul>Administrative
<ul><li>Monitor all courier Kronos clock-ins and ensure staff are starting shifts on time; produce regular clock-in reports for the supervisor(s).
</li><li>Independently perform complex administrative support functions with delegated authority from departmental or unit management.
</li><li>Develop new office or administrative procedures using research and analytical techniques; ensure team is following office procedures.
</li><li>Supports the continued use and operation of office equipment (copier, computers, printer, and fax machine).
</li><li>Procure and monitor courier vehicle parts and supplies (light bulbs, windshield wipers, wiper fluid, cleaning supplies).
</li><li>Schedule team meetings.
</li><li>Assist in writing and editing statements of administrative guidelines and policy.
</li><li>Participate in courier recruiting efforts (resume reviews, phone screens, interviews).
</li><li>May be called upon to drive UW vehicles and provide back-up courier services as needed.
</li><li>Other duties as assigned.
</li></ul>What you&rsquo;ll need:
<ul><li>High school graduation or equivalent AND two years of experience in the program specialty.
</li><li>Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
</li></ul>Departmental Requirements:
<ul><li>Prior work experience in transportation, operations or logistics.
</li><li>Proficient with Microsoft Windows and Office Suite (including Word, Excel, and Outlook)
</li></ul>Desired:
<ul><li>Proficient with the use of cell phones and mobile devices.
</li><li>Excellent written and verbal communication skills.
</li><li>Excellent customer/client-facing skills.
</li><li>HIGHLY organized, detail-oriented, and able to multi-task in a fast-paced and sometimes stressful environment.
</li></ul>What we offer:
<ul><li>Vacation time and sick time off that accrue monthly, including 12 paid holidays.
</li><li>State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.
</li><li>Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.
</li><li>Excellent healthcare, dental, disability, retirement, and other plan options.
</li><li>Lots of free fantastic fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.
</li><li>And much more!
</li></ul>About the Department of Laboratory Medicine &amp; Pathology:
A regional resource for clinical laboratory services required for innovative patient care, research and educational programs, the Department of Laboratory Medicine &amp; Pathology at UW Medicine combines the sophisticated testing and informatics capabilities of fully accredited laboratories with the resources of an academic institution in its delivery of clinical and anatomic pathology services. Recognized for excellence in clinical training, world-class research initiatives, and a commitment to community service, we serve labs and medical facilities both nationally and internationally.
Please visit our website to learn more about our department.
About UW Medicine:
UW Medicine is Washington&rsquo;s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine&rsquo;s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow&rsquo;s physicians, scientists and other health professionals.
 
 
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that include Harborview Medical Center, UW Medical Center - Montlake, UW Central Lab &ndash; Renton, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team . Join our mission to make life healthier for everyone in our community.
Compensation, Benefits and Position Details
Pay Range Minimum:
$22.28 hourly
Pay Range Maximum:
$29.77 hourly
Other Compensation:
<ul><li></li></ul>Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU Local 925 Nonsupervisory
About the UW
Working at the University of Washington provides a unique opportunity to change lives &ndash; on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .</div>

Medical Courier Coordinator

One Medical

<div><div><div>About Us
</div>
<div>One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
</div></div>
Program Overview

The Advanced Care Partner Program creates a team-care structure to collaborate with PCPs who are managing complex patient panels.

The ACP &quot;care team&quot; model pairs a highly clinically experienced provider (ACP) with a PCP to collaborate closely by sharing the care and continuity management of the patient panel. The PCP's task queue provides the focus of this collaborative platform whereby the Advanced Care Partner devotes their work to keeping all categories within SLAs, provides real time responses to patient messages, follows up with chronic care monitoring and management, and intimately understands the patient panel &quot;as their own&quot;, such that complex patients are known well, medical issues are managed efficiently, highest quality conversations engage patients' trust, and continuity of care between the patient and two providers is seamless and exemplary. Further, the ACP care-team model promotes career-sustainability, mitigates the potential for decision fatigue, prevents practice isolation, and addresses burn-out risk factors. The program prioritizes well-being and belonging for both patients and PCPs.

Advanced Care Partner Role:

The Advanced Care Partner is a full-time, remote clinician who works business hours live online with a team of PCP peers, a clinical supervisor, and the Clinical Case Management team of Care Navigators and nurses, as needed, for highly complex cases. The ACP will partner with approximately 5 PCPs and their patient panels, owning these shared panels with longitudinal accountability over time.

The ACP is responsible for maintaining task category SLAs, including but not limited to:
<ul>
<li>Answering clinical questions from patients and engaging in clinical dialogue to complete these conversations.</li>
<li>Clinical decision-making resulting from information coming from messages, lab results, and consults.</li>
<li>Owning medication changes, titrations, and adjustments for chronic conditions as needed.</li>
<li>Providing video visits and phone follow-up care as needed.</li>
<li>Completing clinical paperwork such as disability, FMLA, home health sign-offs.</li>
<li>Attention to closing patient care gaps, creating orders and follow up as needed</li>
<li>Processing Consults and providing related follow up management/care as needed.</li>
<li>Referrals to and collaboration with Clinical Case Management.</li>
<li>Providing urgent visit patient scheduling as needed.</li>
<li>Providing continuity of care longitudinally.</li>
<li>Participating as an active member of the care team including real-time Slack room responses, attending huddles, presenting cases, providing support to CCM team members.</li>
</ul>
Employment type:

<ul><li>40 hours per week. Business hours schedule; must be able to work in two time zones</li>
<li>Occasional weekend/holiday coverage required</li>
<li>Remote live video/phone/slack</li>
<li>Reports to the Medical Director, Advanced Care Partner Program</li>
</ul>
Your Qualifications:
<ul>
<li>5+ years experience as an FNP/PA</li>
<li>Remote/virtual medical care deep practice experience and proficiency</li>
<li>Experience: chronic disease care management, metabolic disease expertise, patient education skills, CGM and EKG data analysis</li>
<li>Strength: expertise in managing high risk patient caseload</li>
<li>Must be currently licensed in CA</li>
</ul>
You'll be set up for success if you have:
<ul>
<li>Excellent communication and interpersonal skills working collaboratively with colleagues</li>
<li>Comfortable and enthusiastic to participate in a team-based care model</li>
<li>Practicing at top of scope; challenging the status quo</li>
<li>Compassionate, culturally-competent motivational style when communicating with patients and skill in navigating difficult conversations</li>
<li>Must be a disciplined self-starter- able to work enthusiastically, creatively, autonomously and efficiently</li>
<li>Prior professional experience working with complex patient populations such as terminally ill, unstable co-morbidities, chronic conditions risk reduction</li>
<li>High Proficiency of technology, keyboarding and data platforms to deliver high quality care</li>
<li>Welcome openness to feedback and reflection to gain productive insight into strengths and growth areas of medical practice and teamwork</li>
<li>The ability to confidently problem-solve, manage and own &quot;outside the box&quot; situations with both patients and colleagues</li></ul> 


This is a full-time virtual role.

One Medical is committed to fair and equitable compensation practices.

The base hourly range for this role is $61.00 to $67.50 per hour based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. For more information, visit https://www.onemedical.com/careers/.<div> 
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. 
 
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.</div></div>

Nurse Practitioner OR Physician Assistant - Advanced Care Partner - CA license - Remote

Kaiser Permanente

<div><div>Job Summary:</div> 
 
<div>Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. Perform general patient account management duties, such as obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data. Ensure patient accounts and coverage structures meet Kaiser Permanente standards and billing requirements of various payors. Function as liaison to Patient Financial Services and the Health Plan. Communicate with external government payors and employers, as necessary. Work directly with patients on billing related matters and provide fee estimates to patients for Kaiser Permanente services. May perform duties related to cash collection and depositing. Demonstrate strong customer service and communication skills. Adhere to HIPAA and patient confidentiality requirements. May act as the patients first point of contact with Kaiser Permanente.</div><div> 

Essential Responsibilities:</div> 
 
<ul><li>Patient Access and Registration: Answer phones; Perform appointment making processes; Complete accurate patient registration, such as verification of patient demographics and payor coverage; Perform check-in, check-out, admit and discharge tasks; Build and maintain appointing templates; Perform MyGH set up verification; Communicate with patients via multiple channels; Process internal and external referrals.</li><li>
General Account Management: Confirm and set up payor coverage structures; Obtain prior authorization for services; Process appropriate items in the patient, claim edit and charge review work queues; Act as liaison to Patient Financial Services and the Health Plan; Communicate with external government payors and employers, as necessary; Perform manual service capture and data entry; Act as liaison to Health Information Management Coding Specialist for facility specific coding issues; Apply account review criteria and billing guidelines in preparation for off site billing of professional services; Provide fee estimates for KP services; Assist patients with billing questions.</li><li>
Cash Collection and Depositing: Collect co-pays and cost shares for services; Process refunds; Perform daily cash reconciliation and reporting for retail transactions; Process daily till closeout; Prepare bank documentation, combine and reconcile deposits of cashiers in the facility.</li><li>
Customer Service: Adhere to Kaiser Permanente behavior &amp; appearance standards; Demonstrate strong customer service and communication skills; Treat customers with courtesy and respect; Adhere to HIPAA and patient confidentiality requirements; May act as a guide when a patient accesses Kaiser Permanente services.</li></ul><div> 
Basic Qualifications:</div>
<div>Experience</div> 
 
<ul><li>Minimum one (1) year of experience in a business office within a medical care delivery, hospital, insurance or large contact center environment OR a minimum of two (2) years of experience providing excellent customer service in a fast- paced environment.</li><li>
Per the National Agreement, current KP Coalition employees have this experience requirement waived.</li></ul><div>
Education</div> 
 
<ul><li>High School Diploma OR General Education Development (GED) required.</li></ul><div>
License, Certification, Registration</div>
<ul><li>N/A</li></ul><div>
Additional Requirements:</div> 
<ul><li>
Experience in electronic patient accounting, scheduling or customer information systems.</li><li>
Basic PC skills in MS Windows environment, 10-key and typing (35 WPM).</li><li>
Customer service skills, the ability to effectively communicate with a diverse customer base, and strong organizational skills.</li></ul><div>
Preferred Qualifications:</div> 
 
<ul><li>Three (3) years of additional experience in a patient care setting.</li><li>
Use of Epic Cadence/Prelude/Resolute or other patient scheduling and accounting systems.</li><li>
Understanding of Kaiser Permanente billing protocols and cash posting systems.</li><li>
Familiar with medical terminology.</li><li>
Knowledge of delivery system business operations processes, including appointing, account intake and verification, cashiering, financial interviewing, referral processing and data entry.</li><li>
Working knowledge of health care insurance practices and billing.</li><li>
Knowledge of health care payer/insurer types, including state and federal workers. compensation, commercial, subrogation, self-insured, Medicare (CMS) and Medicaid (DSHS).</li><li>
Understanding of Kaiser Permanente insurance products and benefits.</li><li>
Proven ability to establish credibility and respect with patients.</li><li>
Proven ability to problem solve and take initiative.</li><li>
Ability to provide feedback and education to other staff regarding correct procedures.</li><li>
Six (6) months experience in processing various types of billing, including workers compensation, subrogation, coordination of benefits, and private/self-pay.</li><li>
Demonstrate a high degree of adaptability, productivity, and reliability as well as an ability to work independently in an ambiguous environment.</li><li>
Effective interpersonal, communication, and customer service skills for both face-to-face and telephone interactions with patients, medical staff, and team members.</li><li>
Positive, open-minded, and focused on continuous improvement.</li><li>
Ability to learn new processes, procedures, and software programs quickly, while demonstrating attention to detail and accuracy in their daily work.</li><li>
Vocational training in medical office procedures and billing.</li><li>
Coursework or practical training and experience in ICD-9 and CPT coding.</li></ul> 
PrimaryLocation : Washington,Seattle,Capitol Hill Main Building 
HoursPerWeek : 1 
Shift : Variable 
Workdays : Mon, Tue, Wed, Thu, Fri 
WorkingHoursStart : 07:00 AM 
WorkingHoursEnd : 05:00 PM 
Job Schedule : Part-time 
Job Type : Standard 
Employee Status : Temporary 
Employee Group/Union Affiliation : J04|OPEIU|OPEIU Local 8 
Job Level : Individual Contributor 
Job Category : Customer Services 
Department : Renton Admin Glacier - Rgnl Med Fac-Med Ops Bus Svc - 1130 
Travel : No 
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.</div>

Patient Access Representative (temporary)

Dowbuilt

<div>Dowbuilt is adding a Business Development &amp; Content Specialist to our Seattle-based team. Please note that this is a 100% in-office role. Writing samples and/or a portfolio of work are required from all applicants. 
 
As a member of the marketing team, this position supports the development of marketing collateral including proposals, presentations, qualification packets and other client-facing materials shared with architects and client partners in pursuit of one-of-a-kind residential projects. This role contributes to the overall production/organization of branded documents and business development presentations, and includes research, writing, design, and strategy. 
 
Success in this role requires strategic thinking, strong writing, and proofreading skills, strong design and page layout software skills, and the ability to collaborate with project teams and principals of the company. The specialist must be comfortable working through a multi-layered revision and feedback process while producing compelling, accurate, thoughtfully assembled materials under tight deadlines.
WHAT YOU&rsquo;LL DO
Strategic Proposal Development 
Outcome: Advance Dowbuilt&rsquo;s ability to win architect-driven residential projects by demonstrating project expertise, capabilities, and differentiators with clear, persuasive, and strategic pursuit packages. 
Accountabilities:<ul><li>
Review potential business development opportunities with principals and project managers, to determine the most effective positioning strategy.</li><li>
Analyze RFP requirements, project scope, and competitive context to craft responses that align with client priorities and evaluation criteria.</li><li>
Understand the intent behind each request and develop responses that advance the company&rsquo;s value proposition.</li><li>
Collaborate with internal subject matter experts to ensure presentation content accurately reflects project delivery expertise and operational capabilities.</li></ul>
Proposal Management &amp; Production 
Outcome: Deliver complete, polished client presentation packages, on a tight deadline, by coordinating the proposal development process from initial request through final submission. 
Accountabilities:<ul><li>
Understand the full lifecycle of proposal development, from reviewing and interpreting the original RFP/ client request through production and final delivery.</li><li>
Coordinate the proposal approach and organize/track contributions from principals, project managers, and marketing team members.</li><li>
Maintain proposal timelines and proactively manage deadlines to ensure all required information and materials are delivered on schedule.</li><li>
Produce deliverables including digital submissions and printed materials such as bound proposals and interview leave-behinds.</li><li>
Honor project NDA&rsquo;s and work with the utmost client discretion.</li></ul>
Content Development &amp; Writing 
Outcome: Produce compelling, accurate, and well-structured written content that clearly communicates the company&rsquo;s expertise, process, and value to prospective clients and design partners. 
Accountabilities:<ul><li>
Write and revise complex proposal content including answers to RFP questions, cover letters, project narratives, case studies, internal resume bios, and other written responses.</li><li>
Compile and synthesize information from past proposals, project documentation, and internal subject matter experts.</li><li>
Translate technical project information into accessible and persuasive narratives.</li><li>
Design supporting charts, graphics, or visuals that help communicate processes, project delivery approaches, or team qualifications.</li></ul>
Content Management &amp; Marketing Collateral 
Outcome: Maintain a well-organized and up-to-date library of presentation content, marketing materials, and project information that supports efficient and consistent proposal development. 
Accountabilities:<ul><li>
Select project photography from in-house DAM to create presentation layouts, brochures, and other collateral using Adobe Creative Suite tools.</li><li>
Maintain digital presentation content database to ensure accurate information is available for future proposals.</li><li>
Gather and organize sample project documentation including estimates, schedules, and billing examples to support proposal development.</li><li>
Contribute to the development of evergreen marketing materials and printed collateral for interviews and client presentations.</li></ul>
Resume &amp; Credential Management 
Outcome: Maintain clear, compelling, and current professional credentials for Dowbuilt principals and project teams that effectively communicate expertise that support business development efforts. 
Accountabilities:<ul><li>
Interview principals and project leaders to capture relevant experience and professional background.</li><li>
Write, edit, and format resumes and bios for presentation submissions and other business development uses.</li><li>
Collaborate with marketing partners to ensure resume content remains consistent across business development materials, website profiles, and social media channels.</li><li>
Audit database of resumes to ensure information is accurate and up to date.</li></ul>
Coordination, Communication &amp; Quality Assurance 
Outcome: Ensure proposal materials are accurate, consistent, and professionally presented through disciplined coordination, editorial oversight, and clear communication with project teams. 
Accountabilities:<ul><li>
Maintain a centralized calendar to track proposal opportunities and deadlines across multiple regions.</li><li>
Copyedit and proofread proposal materials to ensure accuracy, clarity, and consistency in style and formatting.</li><li>
Demonstrate clear, concise, concrete, persuasive, and self-aware communication in written and verbal interactions.</li><li>
Encourage proactive participation from project teams to prevent last-minute challenges during proposal development.</li><li>
Maintain composure and attention to detail in fast-paced, deadline-driven environments.</li></ul>
WHAT YOU NEED TO SUCCEED<div>
Required Education, Experience &amp; Competencies<ul><li>
Bachelor&rsquo;s degree in journalism, English, communications, writing, or related field, or equivalent work experience.</li><li>
Minimum of 5 years of professional experience creating written content, presentations, or marketing materials.</li><li>
Strong writing, editing, design and formatting skills with exceptional attention to detail and accuracy.</li><li>
Highly organized and deadline-driven with strong time management capabilities.</li><li>
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>
Proficiency with Adobe Creative Suite (InDesign, Illustrator, Acrobat Pro).</li><li>
Experience with OpenAsset or similar asset management systems preferred.</li><li>
Experience writing and designing presentations for the construction, architecture, or engineering industries strongly preferred.</li><li>
Experience with collaborative web-based tools such as Zoom, Slack and Smartsheet preferred.</li><li>
Ability to adapt quickly to changing circumstances and shifting priorities.</li><li>
Demonstrated reliability, discretion, and professionalism in handling confidential company and client information.</li><li>
Self-directed, motivated, and dependable with the ability to manage stress and maintain composure under pressure</li><li>
Commitment to continuous learning and professional development</li><li>
Authorization to work in the United States.</li></ul></div>
WHAT WE OFFER
We are a fun, easygoing bunch of professionals who take a lot of pride in the work we do. We acknowledge the contributions and talents of our team members by providing benefits that support you at work and in life:<ul><li>
Competitive pay commensurate with skills and experience</li><li>
100% paid Medical, Dental, Vision, short-term disability and $50k in basic life insurance for full-time employees &ndash; 1st of the month following DOH</li><li>
35% Medical and 30% Dental + Vision coverage for eligible dependents</li><li>
401(k) retirement savings plan with 3% employer safe harbor contribution</li><li>
8 paid holidays each year, no waiting period</li><li>
Paid Time-Off (PTO) &ndash; 2.31 hours per week to start (120 hours annually) with an increase to this accrual each January with years of service up to max 192 hours/24 days annually</li><li>
Mentorship and career development opportunities</li><li>
Annual discretionary bonus</li></ul>
Compensation Range: 
The base pay range for this position is $40.00 - $50.00 per hour. Actual compensation within this range will be determined based on factors including, but not limited to, relevant experience, skills, education, certifications, geographic location, and internal equity. 
 
New hires typically start below the midpoint of the range, with the opportunity for growth and advancement over time.
WHO WE ARE
Dowbuilt is a construction company founded in 1980, and today our talented teams can be found from coast to coast. We excel at cutting-edge, innovative, never-been-done-before residential projects and home service&mdash;all of which require precision and impeccable attention to detail. We work with top architects, and our builds are regularly featured in publications such as Architectural Digest and Architectural Record.
The Dowbuilt culture is one of care&mdash;care for our employees, clients, and the talented craftspeople we partner with&mdash;resulting in care for the incredible designs we bring to life.
HOW YOU'LL GROW
We&rsquo;re committed to investing in our team members&rsquo; ongoing professional development. At Dowbuilt, we want everyone to have equal opportunity to play to their strengths, fill gaps in knowledge, and grow professionally. We believe that effective career development requires two-way, open communication between employee and manager. Expectation setting happens on both sides, along with support, mentorship, and goal setting at regular intervals. Find out where your career will take you at Dowbuilt. 
Dowbuilt is an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
XXeAvXxKnc</div>

Business Development & Content Specialist

Belvara Collection

An Invitation to the Exceptional: Launch Your Own Luxury Aesthetic Practice with BelvaraAt Belvara, we are extending a highly selective opportunity to a small number of elite aesthetic providers&mdash;Physcians, NPs, PAs, Aesthetic Nurses, and Medical Aestheticians &mdash;ready to elevate their careers by building their own brand within a fully supported, luxury wellness collective.This is a carefully curated alliance for providers who are at the top of their craft and ready to step into ownership with polish, purpose, and none of the operational burden.What We Offer: PLLC/MSO setup, full legal and medical compliance, and physician supervision built inFull marketing supportAccess to a CFO for quarterly financial strategyBest-in-class software for scheduling, charting, and client communicationFront desk and concierge support, inventory support, and content collection for your social chanelsOptimal pricing on medical supplies from top-tier vendorsLocation sourcing support and market researchAccess to group health insuranceprofessional development opportunitiesA supportive collective of providers who collaborate&mdash;not competeThis is your business, beautifully built&mdash;and fully supported from day one.What We&rsquo;re Looking For:A proven reputation for exceptional results and clinical excellenceA polished, professional presence and elevated aestheticAn established client base or strong referral networkThe mindset of an entrepreneur&mdash;with the integrity and drive to matchA desire to grow your brand within a collaborative, best-in-class environmentServices You Might Offer at Belvara:Whether you're focused on results-driven aesthetics or modern wellness our providers offer services likeNeuromodulators (Botox&reg;, Jeuveau&reg;, etc.)Dermal fillersLaser skin treatments (resurfacing, tightening, hair removal)Acne protocols and skin correctionPRP/PRF treatments (face, hair, under-eye)Microneedling (with or without RF)Hormone health / weight optimizationIV therapy and wellness injectionsChemical peels and advanced skincareNon-surgical body contouring like CoolSculpting&reg; and CoolTone&reg;Hair restoration treatmentsVascular lasersRadiofrequency skin tighteningHydraFacial&reg; and advanced facialsUltherapy&reg; and non-surgical liftingmiraDry&reg; sweat reductionFemale Care TreatmentsEllacorSofwaveLED therapy and light-based treatmentsPersonal signature services unique to your brandFor those with the discipline and intention to build something exceptional: We are hand-selecting providers who align with Belvara&rsquo;s standard of excellence&mdash;those ready to scale their impact, elevate their brand, and deliver care at the highest level.Job Types: Full-time, Part-timePay: $100,000.00 - $500,000.00 per yearBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Medical Aesthetician Laser Technician

<div>Job Description
This position is being recruited for through a secondary applicant tracking system. To be considered for the role, please apply at the following link: Position Details - Academic Personnel &amp; Faculty
Description
 
Join the Department of Orthopaedic Surgery and Sports Medicine at the University of Washington. The University of Washington is one of the nation&rsquo;s premier educational and research institutions and our orthopaedic surgeons cover five campuses including Harborview Medical Center, the University of Washington Medical Center - Montlake, University of Washington Medical Center &ndash; Northwest, Seattle Children&rsquo;s Hospital, and the VA Puget Sound Health Care System. Our staff not only enjoy competitive pay and outstanding benefits with opportunities for professional growth, but also a region noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. UW Medicine works to improve the health of the public by advancing medical knowledge while providing outstanding primary and specialty care to people throughout the WWAMI (Washington, Wyoming, Alaska, Montana and Idaho) region.
We are recruiting a full-time physician assistant (PA) at the faculty rank of Teaching Associate to join our spine surgery service at the University of Washington Medical Center &ndash; Northwest Hospital and Montlake Campuses. The successful candidate is expected to work collaboratively within a multidisciplinary healthcare team and have effective interpersonal skills, leadership skills, and clinical expertise. Our physician assistants are responsible for providing comprehensive orthopaedic care to patients in the surgical, inpatient and outpatient settings. Teaching associates hold annual appointments that align with a 12-month service period (July 1-June 30) and may be reappointed to subsequent annual terms. Faculty with 12-month service periods are paid for 11 months of service over a 12-month period (July-June), meaning the equivalent of one month is available for paid time off. This position has a flexible start date in the spring or summer of 2026.
Salary:
 
The base salary range for this position will be: $10,000 - $14,850 per month ($120,000-178,200 annually) commensurate with qualifications and years of experience as a physician assistant, or as mandated by a U.S. Department of Labor prevailing wage determination. Please note that only compensation provided by the University is included in University benefit determinations and calculations.
Physicians Practice Plans:
 
For practitioners holding an appointment in one of the physicians practice plans, additional benefits that may be available can be found here: https://faculty.uwmedicine.org/wp-content/uploads/2019/09/UWP-Benefits-Summary-for-recruitingef-edits-v3.pdf
Qualifications
 
1. Current and valid Washington State Physician Assistant License.
2. Graduate Degree from an accredited PA program. Nationally certified PA-C with DEA.
3. Proven excellence working in an interdisciplinary collaborative team environment.
Application Instructions
 
Please submit your CV, cover letter/personal statement, and contact information for 3 professional references via Interfolio .
Compensation, Benefits and Position Details
Pay Range Minimum:
$120,000.00 annual
Pay Range Maximum:
$178,200.00 annual
Other Compensation:
<ul><li></li></ul>Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives &ndash; on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .</div>

Orthopaedic Spine Service - Physician Assistant (PA-C) - Orthopaedic Surgery & Sports Medicine

Explore 37+ Clinical research billing specialist clinical trials office in Seattle this April. Find roles across top companies and apply now to boost your career.