accounting assistant

accounting coordinator

accounting manager

accounts payable

accounts payable manager

accounts payable specialist

Ashurst Perkins Coie

<div><div><div><div><div><div><div><div>Job Description:
</div></div></div></div></div></div></div>Accounting Assistant
Drive Operational Excellence
At Ashurst Perkins Coie , our people are our greatest asset. We're looking for a collaborative, detail-oriented Accounting Assistant to join our finance team and help deliver an exceptional employee experience.
In this role, you will administer the preparation of billing statements for the firm&rsquo;s top- tier clients. Serve as a liaison between parties ensuring billing issues are resolved in an accurate and timely manner. Maintain positive contact with clients and observe confidentiality of client matter issues. Collect outstanding accounts and prepare financial reports as necessary. Prepare statistical and financial data reporting as necessary. Attend client meetings as necessary.
What You'll Do
CLIENT ACCOUNTING FUNCTIONS:
<ul><li>Manage the full-cycle billing process for a diverse client portfolio, ensure accurate invoice preparation, billing adjustments, and compliance with firm policies and client Outside Counsel Guidelines (OCGs).
</li><li>Review billing narratives, validate time entries and expenses, and resolve discrepancies to maximize billing accuracy and efficiency.
</li><li>Process electronic invoices, rates, budgets, and accruals while partnering with attorneys, clients, and vendors to resolve billing issues and invoice rejections.
</li><li>Oversee accounts receivable and collections by tracking outstanding balances, maintaining accurate billing records, and driving timely payment resolution.
</li></ul>REPORTING/ANALYSIS FUNCTIONS:
<ul><li>Develop and deliver insightful financial and operational reports, dashboards, and executive-level analytics that support strategic decision-making for clients, firm leadership, and key committees.
</li><li>Leverage advanced reporting tools, spreadsheets, databases, and data visualization software to analyze trends, forecast financial performance, and transform complex data into actionable business intelligence.
</li></ul>ADMINISTRATIVE FUNCTIONS :
<ul><li>Manage new client and matter intake by reviewing records for accuracy and ensuring seamless onboarding and processing.
</li><li>Partner with attorneys on high-priority projects and client initiatives, representing the billing function in client meetings as needed.
</li><li>Collaborate annually with the Pricing team to develop billing rates, maintain timekeeper data, and support client pricing strategies with accurate, timely information.
</li></ul>What You'll Bring
<ul><li>Good knowledge of timekeeping, accounts payable and receivable bookkeeping, and collection procedures.
</li><li>Good knowledge of the legal environment and billing procedures.
</li><li>Good knowledge of insurance work.
</li><li>Strong command of the English language, including excellent spelling, grammar, punctuation, form, and style.
</li><li>Demonstrate research and analytical skills for problem-solving work, and the ability to recommend solutions to complex problems.
</li><li>Good knowledge of Excel, Word and Adobe software.
</li><li>Experience with 3E a plus.
</li><li>Familiarity with various e-billing platforms (e.g., Legal Tracker, TyMetrix 360, etc.).
</li><li>Excellent organizational skills for prioritizing workload.
</li><li>Requires a BA degree and a minimum of 5-plus years of relevant administrative and general billing experience or equivalent.
</li></ul>Preferred Qualifications
<ul><li>Experience in Legal Billing recommended
</li></ul>Why Join Ashurst Perkins Coie?
Join a collaborative, high-performing finance team where your expertise will help shape the employee experience across our global organization. In this role, if you are passionate about delivering exceptional service and making a lasting impact, you will find meaningful opportunities to grow your career while helping create an outstanding experience for our people.
This position is eligible for an annual discretionary bonus, 401(k) plan, medical, dental, and vision insurance, accrued paid time off plan starting at 20 days annually, personal medical and parental leave, up to 10 paid holidays, and family care benefits. .
This position may be filled in the following location.. The listed compensation range reflects the typical pay for this role, though it is rare for new hires to receive an offer at the top of the range. Actual compensation may vary depending on experience, skills, market conditions, and internal equity.
Washington state compensation range: $86,000.00 to $129,530.00 annually
This job is remote.</div>

Client Accounting Administrator

MMSC Day School

Position summaryMMSC Day School is seeking a compassionate and dependable Onsite Student Support Specialist to support students&rsquo; social, emotional, and behavioral needs.The specialist will work directly with students, teachers, families, and administrators while collaborating with the school&rsquo;s social worker, who works virtually from California. School administration will provide daily onsite supervision.Primary responsibilities<ul><li>Provide individual and small-group student support.</li><li>Help students develop emotional regulation, communication, coping, conflict-resolution, and problem-solving skills.</li><li>Conduct student check-ins and assist students with classroom participation, transitions, and peer relationships.</li><li>Observe students and help teachers implement appropriate classroom and behavioral supports.</li><li>Carry out student support plans developed with school administration and the virtual school social worker.</li><li>Participate in regular virtual consultations and student-review meetings.</li><li>Communicate relevant student progress and concerns to authorized staff and families.</li><li>Participate in parent, staff, IEP, evaluation, and student-support meetings when appropriate.</li><li>Maintain accurate and confidential documentation of student meetings, interventions, and follow-up.</li><li>Follow all school safety, emergency, confidentiality, and mandated-reporting procedures.</li><li>Assist with schoolwide social-emotional and behavioral initiatives.</li></ul>Preferred qualifications<ul><li>Bachelor&rsquo;s degree in education, psychology, human services, child development, social work, counseling, or a related field.</li><li>Experience supporting elementary or middle-school students.</li><li>Experience with behavioral support, social-emotional learning, classroom intervention, or youth development.</li><li>Strong communication, organization, documentation, and relationship-building skills.</li><li>Ability to work independently onsite while collaborating consistently with school administration and a virtual school social worker.</li><li>Respect for and willingness to work within the values and culture of an Orthodox Jewish school community.</li></ul>Scope of the positionThis is a school-based student support position. The specialist will not independently diagnose students, provide psychotherapy, or perform services requiring clinical licensure. Concerns requiring clinical assessment or treatment will be referred to the school social worker, administration, families, or an appropriate outside provider.Interview processSchool administration and the virtual school social worker will participate in the interview and selection process. Specific workdays, hours, responsibilities, compensation, and the start date will be discussed with the selected candidate.Pay: $50.00 per hourWork Location: In person

Support Specialist

CREW Greater Cincinnati

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 Accounting Coordinator
 
 
 TMR Investments
 
 
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 Details
 
 
 
 Posted:
 
 23-Jul-26
 
 
 
 Location:
 
 Seattle, Washington
 
 
 
 Type:
 
 Full Time
 
 
 
 
 Categories:
 
 
 
 
 Accounting
 
 
 Multifamily
 
 
 The Accounting Coordinator is a highly organized, detail-oriented team member who supports the Accounting Manager and helps keep the accounting function running smoothly. This role serves as a central point of contact between accounting, internal staff, vendors, and external partners - helping organize documentation, track follow-up items, and ensure financial information is accurate, complete, and timely.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Serve as the liaison between the Accounting Manager and internal staff by fielding routine questions, routing requests, and resolving issues before they require escalation.
 </li>
 <li>
 Coordinate communication and workflow with external bookkeeping partners to ensure the accurate and timely exchange of financial information.
 </li>
 <li>
 Perform bookkeeping duties, including data entry, transaction coding, receipt matching, account reconciliations, and maintaining accurate records in accounting systems.
 </li>
 <li>
 Collect, organize, and submit receipts, invoices, expense reports, and supporting documentation.
 </li>
 <li>
 Coordinate the employee expense reimbursement processes, including tracking submissions, confirming approvals, and following up on missing information.
 </li>
 <li>
 Maintain organized and complete records for financial documentation, correspondence, vendor files, approvals, and audit support. Prepare reports.
 </li>
 <li>
 Place approved orders for residential site management needs and code purchases to the appropriate accounts/ properties.
 </li>
 <li>
 Place orders for office supplies, equipment, and other approved purchases.
 </li>
 <li>
 Track orders, manage deliveries, resolve vendor questions, and maintain professional vendor relationships.
 </li>
 <li>
 Coordinate purchasing requests, verify approvals, and confirm coding or allocation details when needed.
 </li>
 <li>
 Reconcile purchasing activity and ensure receipts, invoices, and supporting documentation are captured and filed appropriately.
 </li>
 <li>
 Support other accounting, administrative, and special projects as needed.
 
 
 </li>
 </ul>
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 Minimum 2 years of relevant experience
 </li>
 <li>
 Prior experience in office administration, accounting support, bookkeeping, or a related coordination role.
 </li>
 <li>
 Working knowledge of basic accounting, bookkeeping, accounts payable, expense tracking, or finance operations.
 </li>
 <li>
 Exceptional attention to detail, accuracy, and follow-through.
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Discretion and sound judgment when handling confidential financial information.
 </li>
 <li>
 Proactive, service-oriented mindset with strong problem-solving skills.
 </li>
 <li>
 Comfort with standard office and accounting tools, including Excel and QuickBooks; experience with property management firms is a plus.
 </li>
 <li>
 Associate or bachelor&rsquo;s degree in accounting, finance, business, or a related field preferred; equivalent practical experience will be considered.
 
 
 </li>
 </ul>
 
 
 TMR Culture:
 
 
 
 
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 </li>
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 About TMR Investments
 
 
 
 TMR Investments offers multifamily real estate opportunities to qualified individual and institutional investors. Our proven track record is build on deep industry expertise, a disciplined strategy, and steadfast relationships.
 
 
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Accounting Coordinator

Brett Fisher Group

<div>Confidential Cardiovascular MedTech Innovator | AI-Powered Cardiac Diagnostics | $300K+ Uncapped OTE | Seattle Territory
A high-growth medical technology company is transforming the diagnosis of coronary artery disease with an AI-powered, non-invasive cardiac imaging platform. Trusted by leading health systems worldwide, this innovative technology is helping cardiologists make faster, more informed treatment decisions while improving patient outcomes.
Our team has been tapped to hire a Territory Sales Manager to drive growth within a key territory. You'll partner with Cardiologists, Interventional Cardiologists, Radiologists, and hospital leadership to expand adoption, develop new business, and grow strategic hospital accounts.
What You'll Do<ul><li>
Develop new hospital and health system accounts</li><li>
Grow utilization within existing customer accounts</li><li>
Build relationships with Cardiologists, Interventional Cardiologists, Radiologists, and key decision-makers</li><li>
Lead complex sales cycles from prospecting through close</li><li>
Educate customers on the clinical and economic value of an innovative cardiac technology</li><li>
Collaborate with clinical and commercial teams to drive successful customer adoption</li><li>
Achieve and exceed territory sales goals</li></ul>
What We're Looking For<ul><li>
10+ years of medical device sales experience in cardiology or cardiovascular markets</li><li>
Proven success selling into hospitals and health systems</li><li>
Experience managing complex sales cycles and executive-level relationships</li><li>
Strong track record of exceeding sales goals</li><li>
Hunter mentality with excellent communication and relationship-building skills</li><li>
Bachelor's degree required</li></ul>
Compensation &amp; Perks<ul><li>
Up to $150K base salary + uncapped commission ($300K+ target earnings)</li><li>
Comprehensive medical, dental, and vision benefits</li><li>
Retirement savings program</li><li>
Generous PTO and paid holidays</li><li>
Opportunity to join a rapidly growing leader in cardiovascular innovation</li></ul>
All qualified applicants will be considered. Accommodations available upon request.</div>

Territory Sales Manager - Seattle

Bright Horizons Family Solutions

<div></div><div><div><div><div><div><div><div><div><div><div>In-Home Child Caregiver (Nanny)
Bring your babysitter, camp counselor, or teacher experience to Bright Horizons at Home as a Part-Time In-Home Child Caregiver. Be fulfilled as you make a meaningful impact on the lives of children and families every day and build a schedule that fits your life. Daytime and overnight positions are available.
Responsibilities:<ul><li>
Care for infant to school-aged children in their own homes &ndash; no transporting kids or household chores required</li><li>
Engage children in hands-on activities tailored to their interests and needs</li><li>
Ensure the safety and well-being of children in your care</li></ul>
Qualifications:
Candidates must pass required state and company background checks, and meet state and company minimum education and experience requirements:<ul><li>
18 years of age with a high school diploma or GED is required</li><li>
Reliable transportation and a cell phone is required</li><li>
At least 1 year of child care experience out of friends and family is required</li><li>
Experience with children of all ages from infant to 12 years old is required</li></ul>
Bright Horizons at Home offers child care to families across the country. Our families need your joy, your sense of fun, and child care know-how. Say goodbye to the typical nine-to-five schedule and hello to a flexible career in child care &ndash; apply today and explore the possibilities!
Physical Requirements:
This position requires the employee to comply with all applicable federal, state, local, Bright Horizons&rsquo;, and client site requirements concerning immunizations, employment physical/screening, and health and safety training. If hired, you will work in person in an early education/preschool child care center to provide supervision, care, curriculum delivery and services per Bright Horizons&rsquo; policies, procedures and guidance, in compliance with any applicable laws and regulations, and in a manner that will ensure the safety of children in Bright Horizons care and the employee.
The full set of physical requirements for this role can be reviewed at https://careers.brighthorizons.com/job-descriptions. Bright Horizons complies with all laws that require reasonable accommodations for qualifying disabilities and/or pregnancy-related limitations.
This position requires in-person work in Seattle, Washington area.
Compensation:
The hourly rate for this position is between $22.00 &ndash; $24.00 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
This position is also eligible for a hiring incentive of $1,000 payable after 100 days of employment.
Benefits:
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:<ul><li>Horizons CDA Program</li><li>401(k) retirement plan</li><li>Tuition Assistance</li><li>Bright Horizon&rsquo;s Family Concierge</li><li>Bright Horizon&rsquo;s Benefit Market</li><li>Dependent Care Flexible Spending Account</li><li>Education Coaching</li><li>Spring Health</li><li>Fitness Discounts</li><li>Employee Referral Bonus</li></ul>
New employees in this role receive 1 hour of sick time per 30 hours worked if hired in Washington state, and sick leave as specified by local law if hired in other locations.
Bright Horizons is accepting applications for this role on an ongoing basis.
Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.</div></div></div></div></div></div></div></div></div>
Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.</div>

In-Home Child Caregiver (Nanny) - Seattle, Washington area

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
This is not your typical entry-level sales role &mdash; it's a launchpad. 
 
At Amazon, our peculiar culture and obsession with delighting customers extends to everything we do, including what we call our teams. While the industry knows this role as a SDR, BDR, Associate Account Executive, Amazon's customer-first DNA means we call our team members &quot;Customer Acquisition Representatives&quot; (CARs). It's more than a name, it reflects our belief that every interaction should start and end with the customer. As a CAR, you'll accelerate pipeline growth, navigate complex customer landscapes, shift gears between strategic thinking and high-impact execution, and put customers in the driver's seat of their cloud journey. Every CAR needs fuel, yours will be curiosity, coaching, and the full support of the world's leading cloud platform. 
 
As a CAR, you will take the lead in unlocking growth potential for both new and existing AWS customers. We are one of the principal sources of new pipeline that fuels the AWS engine &ndash; engaging the unengaged accounts and contacts to drive pipeline that turns into revenue. Using cutting-edge AI tools and data-driven insights, you'll identify whitespace opportunities and develop innovative strategies to reach unengaged accounts at scale. You'll be part of shaping how technology is deployed across thousands of organizations, from enabling rapid, individually customized cancer treatments to helping Fortune 500 companies meet their carbon emissions goals. The AWS technology stack is the backbone of some of the most innovative solutions to the world's most pressing problems. 
 
Your career path is clear. This role is designed as the entry point into AWS's North American sales organization. We don't need the perfect candidate, but we do want people who are curious, coachable, and willing to learn. We've developed hundreds of early-career professionals into full cycle sellers as Cloud Sales Representatives (CSRs), many within 18&ndash;24 months. You'll be paired with mentors and have access to structured development programs that accelerate your growth from day one. 
 
According to Gartner, AWS is the leading cloud provider in both ability to execute and completeness of vision. With only 5% of all IT spend in the cloud, we are still in the early stages of what is possible, and with the explosion of generative AI, the opportunity has never been larger. You'll be at the forefront, equipped with the most advanced AI-powered sales technology in the industry. Consider this your pit crew advantage &mdash; the tools, training, and teammates that keep you performing at your best. 
 
Key job responsibilities 
<ul><li>Partner closely with Account Teams to develop a deep understanding of the primary industries, accounts, and personas within your territories &mdash; building relationships from technical admins to Line of Business executives.</li><li>Lead top-of-funnel activity: conduct high-quality account research and source net-new contacts at scale to execute high-volume prospecting, lead qualification, and opportunity generation across your assigned territories.</li><li>Drive net-new business via customer acquisition by leveraging one-to-one and one-to-many outbound campaigns, in addition to qualifying leads from marketing and partner channels.</li><li>Expand services breadth and consumption within your existing customer base via account planning and territory management.</li><li>Deliver results against input and output goals, including: contacts sourced, leads qualified, customer calls completed, meetings scheduled, and opportunities created and launched.</li><li>Leverage AI-powered sales intelligence platforms, predictive analytics, and automation tools to identify high-propensity accounts, prioritize outreach, and optimize pipeline development in Salesforce.</li><li>Stay ahead of the curve with next-generation engagement strategies using generative AI, agentic workflows, and advanced personalization engines &mdash; you'll be on the cutting edge of how AI transforms B2B sales, continuously testing and iterating on new approaches to reach unengaged accounts.</li><li>Collaborate with teammates to share best practices, contribute to team learning, and collectively raise the bar for customer engagement.</li></ul> 
We know great candidates don't always check every box. If you're excited about this role but your experience doesn't perfectly match, we encourage you to apply. 
 
About the team 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
Why AWS? 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. 
Mentorship &amp; Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree or equivalent, or experience in a relevant field</li><li>2+ year(s) of experience in sales, business development, lead generation, or customer-facing roles (internships and non-traditional experience count)</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>1+ years of experience in technology sales, SaaS, or cloud services</li><li>Experience with outbound prospecting tools and techniques (cold calling, social selling, email sequencing)</li><li>Experience leveraging or interest in leveraging AI tools to enhance sales workflows, research, and outreach</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, TX, Austin - 31.39 - 54.90 USD hourly 
USA, WA, Seattle - 31.39 - 54.90 USD hourly</div>

Associate Account Executive , Enterprise

Brooks Running

<div><div>Who We Are:

At Brooks, we believe movement is the key to feeling more alive. That&rsquo;s why we&rsquo;re driven to create gear and experiences that take people to the place that makes them feel more alive &mdash; whether it&rsquo;s a headspace, a feeling, or a finish line.

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

Our brand values help bond us together and drive our success:
<ul>
<li>Runner First
<ul><li>We act in the best interest of the runner</li>
</ul></li><li>Word is Bond
<ul><li>We do what we say we&rsquo;ll do</li>
</ul></li><li>Champion Heart
<ul><li>We give our all in everything we do</li>
</ul></li><li>There is no &ldquo;I&rdquo; in Run
<ul><li>We stay generous with our humanity</li>
</ul></li><li>Keep Moving
<ul><li>We find ways to move every day, because joy is kinetic!
</li></ul></li></ul>We welcome everyone from every walk of life looking to inspire others through the power of movement - because we&rsquo;re all moving towards something. Let&rsquo;s run there. 
<div></div> 
<h3 class="jobSectionHeader">Your Job:</h3>

The Runner Experience Team provides a world class customer service experience to all who run, every day, in a run happy way.
<div>As a Temporary Runner Experience Specialist (Customer Service Specialist), you will respond enthusiastically to emails, calls, social media, chats, text and product reviews during our busiest season.
</div>
<div></div><div>Details:</div>
<div>This is a temporary full-time position.
</div><div>Start date: October 19, 2026</div>
<div>(Note: You will be required to attend virtual trainings in your first and second full week upon your start - Monday through Friday, 8am to 5pm PT)</div>
<div>End Date: March 12, 2027</div>
<div></div>
<div>You will be responsible for providing expert product knowledge and supporting all areas of the business where a direct connection to a runner is present, including providing support for our website, marketing and events, and retail partners as well as fulfilling our product guarantee by evaluating product issues and providing solutions for runners. You will gather data on opportunities for improvement in the customer experience to keep us driving forward. You will be the first and last point of contact to resolve customer inquiries and concerns, ensuring conversations end with a surprised and delighted customer, every time.</div></div>
<div><div><h3 class="jobSectionHeader">Responsibilities:</h3><div><div><ul>
<li>Be available to answer calls up to 8 hours a day and respond to other written contact channels (including social media, chat, text) as needed.</li>
<li>Ability to work any hours between 6am-5pm PDT, Sunday-Friday, and some holidays.</li>
<li>Communicate to customers with a passion for service and a sincere desire to help</li>
<li>Seek positive, timely solutions to all customer&rsquo;s questions and concerns, using a variety of system resources</li>
<li>Learn about our products via onsite training and provide expert product advice, acting as a brand ambassador.</li>
<li>Order administration including placing, tracking &amp; modifying orders, processing returns, and researching delays or errors.</li>
<li>Evaluate and track root cause of customer contacts to provide data for continuous improvement, reporting recurring issues quickly to appropriate leadership.</li>
<li>Respond to challenging situations positively, de-escalate frustrated customers</li>
<li>Evaluate situational needs to determine and execute appropriate solutions</li>
<li>Manage time effectively and exhibit a strong ability to multi-task</li>
<li>Access and combine information from multiple systems to provide order details and analyze problems when they occur</li>
<li>Assist with order fulfillment when automated processes fail</li>
<li>Recognize potential fraudulent web transactions and escalate when appropriate</li>
<li>Work with cross-functional teams to assist customers</li>
<li>Other duties as assigned.</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader">Qualifications:
</h3><div><div><ul><li>Available to work 40 hours a week from October 19, 2026 to March 12, 2027.</li>
<li>Associates degree or 1+ years customer service experience required (Contact Center or Specialty Run experience a bonus!)</li>
<li>Computer proficiency: Word, Excel, Outlook, Social Media</li>
<li>Accuracy in typing (60 wpm), spelling and grammar.</li>
<li>Excellent verbal and written communication skills, demonstrating effective listening through concise, clear communication.</li>
<li>Can work in a fast-paced environment while maintaining a positive attitude, balancing conflicting priorities to execute the most urgent work first</li>
<li>Ability to learn various business systems and navigate between them to execute job efficiently</li>
<li>Ability to manage adverse situations positively</li>
<li>Proven ability to work effectively independently as well as with a team</li>
<li>Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company.</li>
<li>Keen attention to detail in planning, organization and execution of tasks, while still seeing the big picture and understanding how all the pieces fit together and affect one another.</li>
<li>Ability to anticipate how a decision made can affect our customers, our partners, our products or other departments&rsquo; operations and/or morale; &ldquo;connecting the dots.&rdquo;</li>
<li>Ability to quickly analyze the details of a situation and provide solutions, making recommendations when multiple solutions exists to create the best outcomes.</li>
<li>Demonstration of innovation and initiative &ndash; always looking at improving our products and processes while also displaying a willingness to dive into the details and help wherever necessary.</li>
<li>Ability to understand and empathize with the runner to develop loyal, engaging relationships with our customers and the Brooks community.</li>
<li>Embraces and lives the Brooks values!</li>
</ul></div></div></div></div>
<div><div>Compensation: Our compensation reflects the cost of labor across US geographic markets.

Employees based out of the Brooks Seattle HQ office receive an hourly rate of $21.50, and these positions follow an onsite schedule that includes four days per week in the office.

Please note that we are unable to consider applications from areas where the local minimum wage exceeds these rates.

Other: Brooks is proud to offer a robust benefits package to our employees and their families!
Benefits- including medical, dental, vision, life and AD&amp;D insurance, disability insurance, HSA and employer contribution, FSA, family &amp; fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.

Holidays/Sick Leave- Paid company holidays, paid sick and parental leave.

Perks- including product discounts, employee recognition, fitness discounts, volunteer and donation benefits.</div><div></div> 
At Brooks, we celebrate diversity &amp; equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.</div></div>

Temporary Customer Service Specialist - Direct to Consumer

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