operations manager

commercial manager

customer success manager

planning manager

client manager

clinical services manager

pearl dental clinic

Position: Clinic ManagerReports to: CEORole MissionTo ensure world-class operational and administrative excellence.The Clinic Manager leads facilities, staff, compliance, vendor management, and business support functions &mdash; while enabling growth through loyalty and referral programs.Key Responsibilities1. Leadership &amp; Operations<ul><li>Oversee day-to-day operations across both branches.Supervise patient coordinators , reception, admin, and support staff. Take ownership of rota scheduling (doctors, nurses, reception, support staff). Maintain discipline, punctuality, and professional conduct across staff.</li></ul>2. Loyalty &amp; Referral Programs<ul><li>Design and implement loyalty initiatives (e.g., hygiene recall programs, membership benefits). Launch and track referral programs in collaboration with marketing. Monitor effectiveness of retention programs and report results to management. Ensure front office and coordinators are trained to communicate loyalty benefits to patients.</li></ul>3. Facility &amp; Infrastructure Management<ul><li>Maintain cleanliness, hygiene, and ambience in line with the brand standards. Oversee AMC, service visits, and preventive maintenance. Track and resolve facility-related complaints promptly. Ensure branding, signage, and environment consistently reflect the brand's premium positioning.</li></ul>4. Vendor &amp; Supply Chain Management<ul><li>Maintain updated vendor list with performance tracking. Oversee procurement of clinical and non-clinical supplies. Negotiate contracts, renewals, and vendor pricing. Manage external services (laundry, pest control, courier, logistics).</li></ul>5. Asset, Inventory &amp; IT Systems<ul><li>Maintain a digital asset register (equipment, IT, furniture). Conduct quarterly asset audits and track variances. Monitor stock levels to prevent shortages. Oversee IT systems: EMR, Zoho, biometric, CCTV, Wi-Fi, cybersecurity.</li></ul>6. Expansion &amp; Growth Support<ul><li>Assist with new branch setup (procurement, vendor onboarding, layout readiness). Coordinate licensing, compliance, and documentation for new sites. Prepare onboarding kits and readiness checklists for expansion projects.</li></ul>7. Quality Control &amp; Compliance<ul><li>Enforce audit readiness. Monitor adherence to DHA regulations, NABIDH, trade license, tenancy renewals, and safety standards. Ensure clinics are always inspection-ready with documentation in place. Review audit reports and take corrective actions.</li></ul>8. Insurance Coordination<ul><li>Support doctor credentialing and insurance empanelment. Oversee escalated insurance claim submissions and rejections. Track approval turnaround times and minimize rejections. Coordinate with insurance providers for efficiency.</li></ul>9. SOP &amp; Policy Management<ul><li>Maintain and update SOPs for admin, vendor, and operations. Ensure all staff are trained in relevant SOPs. Conduct quarterly emergency preparedness and compliance trainings.</li></ul>10. HR Coordination<ul><li>Act as the primary liaison with the HR agency, ensuring smooth communication on recruitment, onboarding, contracts, licensing, payroll inputs, and employee relations. Escalate only major HR decisions (hiring approvals, salary revisions, terminations) to CEO/MD.</li></ul>Job Type: Full-timePay: AED10,000.00 - AED15,000.00 per monthApplication Question(s):<ul><li>Do you have Healthcare management degree?</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>health care: 5 years (Required)</li></ul>

Clinic Manager

steadfast group

We are looking for an experienced and organized Dental Clinic Manager to oversee daily clinic operations, ensure smooth workflow between departments, and maintain high-quality patient service standards. The ideal candidate should have strong leadership skills, experience managing dental or healthcare facilities in the UAE, and a good understanding of clinical operations, insurance, and patient management systems.Roles &amp; Responsibilities:* Oversee daily operations of the dental clinic, ensuring smooth coordination between doctors, nurses, reception, and administrative teams.* Manage clinic schedules, patient flow, and appointment systems to optimize efficiency.* Supervise front desk operations, ensuring exceptional customer service and timely patient communication.* Monitor financial performance, including revenue tracking, expenses, and budgeting in coordination with management.* Ensure compliance with DHA regulations, infection control, and clinical safety protocols.* Manage insurance-related processes, including approvals, billing, and claim submissions.* Handle recruitment, training, and performance evaluation of clinic staff.* Maintain clinic inventory, procurement of dental materials, and vendor coordination.* Review and implement clinic policies, SOPs, and workflow improvements.* Address patient feedback and resolve concerns promptly and professionally.* Generate operational reports and share key performance metrics with management.* Support marketing and business development activities for patient acquisition and retention.Desired Profile:* Minimum 3&ndash;5 years of UAE experience in clinic or healthcare management (preferably dental).* Bachelor&rsquo;s degree or diploma in Healthcare Administration, Business Management, or related field.* Strong knowledge of DHA regulations, licensing, and insurance procedures.* Proficiency in clinic management software and MS Office tools.* Excellent communication, leadership, and organizational skills.* Strong problem-solving ability with attention to detail.* Fluency in English; Arabic proficiency is an advantage.* Ability to work in a fast-paced, patient-focused environment.* Salary AED10,000 to AED15,000Job Type: Full-timePay: AED10,000.00 - AED15,000.00 per monthApplication Question(s):<ul><li>What is your current/last drawn salary?</li><li>Which industry experience do you have?</li><li>Do you have required experience as mentioned in JD?</li></ul>

BEAUTICA MEDICAL CENTER

Clinic Manager &ndash; Job DescriptionPosition: Clinic ManagerLocation: [Dubai, UAE]Salary: AED 15,000 per monthExperience Required: Minimum 3 years in UAE healthcare managementEmployment Type: Full-Time---About the RoleWe are seeking a proactive and experienced Clinic Manager to oversee the daily operations of our medical center. The ideal candidate will ensure efficient clinic performance, regulatory compliance, patient satisfaction, and smooth coordination between medical and administrative teams.---Key ResponsibilitiesOperational Management:Oversee day-to-day clinic activities, ensuring smooth patient flow and adherence to clinic policies.Staff Supervision:Manage and support doctors, nurses, receptionists, and other staff; handle scheduling, training, and performance evaluations.Financial Oversight:Monitor expenses, control budgets, and support revenue growth through efficient operations and service optimization.Regulatory Compliance:Ensure compliance with DHA/MOH regulations and all relevant UAE health authority standards.Patient Experience:Maintain high standards of patient care and satisfaction through effective communication and quality control.Reporting &amp; Documentation:Prepare operational and financial reports; track KPIs and suggest improvements.Marketing &amp; Growth:Coordinate with marketing teams to promote clinic services and increase patient retention.Inventory &amp; Procurement:Oversee stock levels, supplier relations, and timely procurement of medical and office supplies.---Qualifications &amp; RequirementsBachelor&rsquo;s degree in Healthcare Management, Business Administration, or a related field (Master&rsquo;s preferred).Minimum 3 years of clinic management experience in the UAE.Strong knowledge of DHA policies, insurance claims, and healthcare operations.Excellent communication and leadership skills.Proficiency in MS Office and clinic management software.Fluency in English (Arabic is an advantage).---Compensation &amp; BenefitsStarting Salary: AED 15,000 per month (based on experience and performance).Benefits: Health insurance, annual leave, UAE labor benefits, and performance-based incentivesJob Type: Full-timePay: From AED15,000.00 per month

Mediclinic Group

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 Clinic Manager - Fertility Day Care
 
 
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 Number of positions: 1
 
 
 Recruiter name: Fatma Alharthi
 
 
 Reference number: 63140
 
 
 
 Workplace Type
 
 
 
 Bourn Hall Dubai | Dubai | United Arab Emirates
 
 
 
 MAIN PURPOSE OF JOB
 
 
 
 To manage and monitor Fertility Day Care Centre Operations and enhance the center service levels, managing day to day operations and build strong referral base aimed at sustainable business growth
 
 
 
 KEY RESPONSIBILITY AREAS
 
 
 
 To effectively and efficiently manage the team
 
 
 To manage all financial processes and practices within the Clinic to ensure sustainable growth and development
 
 
 To implement and monitor business development initiatives
 
 
 To ensure regulatory and legal compliance
 
 
 To optimise the patient experience
 
 
 To ensure efficient and effective operational management of clinic services and functions
 
 
 To manage doctor engagement and relationships to support retention, collaboration, and high standards of patient care
 
 
 To build and maintain positive working relationships with doctors to ensure collaboration, engagement, and alignment with clinic objectives
 
 
 
 Required Education
 
 
 
 A Bachelor&rsquo;s degree in business or healthcare management
 
 
 
 Required Experience
 
 
 
 At least 2-3 years&rsquo; experience in a supervisory/junior management role in a healthcare environment
 
 
 Previous healthcare management experience in revenue cycle management, patient administration and customer service is desired
 
 
 Previous experience in managing / working in a IVF Centre will be desirable
 
 
 
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Clinic Manager - Fertility Day Care

Skin Laundry

Job Purpose The Clinic Manager is responsible for overseeing all aspects of clinic operations, ensuring the delivery of exceptional client experiences while driving sales performance and operational efficiency. This role involves managing day-to-day operations, leading and developing a high-performing team, and maintaining alignment with Skin Laundry&rsquo;s mission and goals. The Clinic Manager collaborates with regional leadership to implement sales strategies, analyze performance metrics, and foster a positive workplace culture that prioritizes inclusivity and professional growth. Acting as the primary decision-maker, the Clinic Manager ensures compliance with company standards, creates actionable plans for improvement, and plays a critical role in achieving clinic and organizational success.Scope of Responsibilities1. Operations &amp; Compliance<ul><li>Manage daily clinic operations ensuring a seamless, efficient, and client-focused environment.</li><li>Implement and ensure compliance with Skin Laundry SOPs, health and safety protocols, and government health regulations.</li><li>Maintain a clean, organized, and welcoming clinic environment always.</li><li>Manage clinic opening/closing procedures, facility upkeep, and emergency readiness.</li><li>Lead inventory management: ordering, stock control, expiry tracking, and product usage.</li><li>Conduct weekly cash and transaction reconciliations; ensure accurate billing and budget alignment.</li><li>Maintain and submit stock and performance reports promptly and accurately.</li><li>Support special projects such as new service rollouts, facility enhancements, and clinic audits.</li><li>Ensure readiness for internal and external inspections and regulatory compliance.</li><li>Maintain confidentiality in line with data protection and privacy legislation.</li><li>Display schedule flexibility to support evenings, weekends, and peak business periods.</li></ul>2. Sales &amp; Client Retention<ul><li>Drive clinic revenue through targeted sales strategies, tracking KPIs and team performance.</li><li>Promote upselling of services and retail products aligned with treatment outcomes.</li><li>Analyze sales reports and identify areas for growth and optimization.</li><li>Collaborate with Marketing to support campaigns and increase client footfall.</li><li>Resolve client concerns effectively and proactively build long-term relationships.</li><li>Celebrate treatment results with clients to foster trust and loyalty.</li></ul>3. Team Leadership &amp; Development<ul><li>Lead, supervise, and support clinic staff to deliver high performance and meet clinic goals.</li><li>Conduct performance reviews, KPI check-ins, and coaching sessions in partnership with HR.</li><li>Ensure appropriate scheduling, staffing coverage, and team morale.</li><li>Oversee recruitment, onboarding, and continuous training.</li><li>Build a collaborative, inclusive, and high-engagement team culture.</li><li>Guide team members to uphold Skin Laundry service protocols and brand excellence.</li><li>Empower staff through regular recognition, ownership of responsibilities, and development.</li></ul>4. Customer Experience &amp; Communication<ul><li>Serve as the lead for service excellence and client satisfaction.</li><li>Ensure all client communications (in person, phone, WhatsApp, email) meet professional and brand standards.</li><li>Address escalated concerns with care and discretion.</li><li>Maintain the clinic&rsquo;s reputation for outstanding service through consistent delivery and quality control.</li></ul>5. Financial Management<ul><li>Own the clinic&rsquo;s budget, revenue targets, and cost management initiatives.</li><li>Review financial data to support business decisions and strategic planning.</li><li>Adjust staffing and resource use based on clinic performance and client demand.</li><li>Recommend and implement cost-saving strategies where appropriate without compromising service quality.</li></ul>6. Inventory &amp; Procurement<ul><li>Monitor and maintain appropriate stock levels of medical, technical, and operational supplies.</li><li>Oversee inventory accuracy and expiry compliance.</li><li>Submit procurement needs and reports in line with company processes.</li></ul>7. Professionalism &amp; Development<ul><li>Exhibit reliability, initiative, and responsibility in all tasks.</li><li>Keep an up-to-date personal development file with training, certifications, and performance milestones.</li><li>Stay informed of industry trends, new services, and business developments relevant to clinic growth.</li></ul>8. Enhancing Skin Laundry Culture<ul><li>Create a people-first environment that values diversity, equity, and inclusion in both client interactions and team culture.</li><li>Champion a respectful, collaborative, and growth-oriented workplace.</li><li>Share best practices with peers and align with broader company goals.</li><li>Serve as a role model of the &ldquo;One-Team&rdquo; philosophy across all clinic and cross-functional interactions.</li></ul>9. Leadership Responsibilities<ul><li>Act as the final decision-maker on clinic operations.</li><li>Conduct evaluations, give timely feedback, and encourage accountability.</li><li>Lead team huddles and meetings to align on targets, address challenges, and celebrate wins.</li><li>Ensure all staff operate within a safe, compliant, and professionally managed environment.</li></ul>Marginal FunctionsOccasional Tasks<ul><li>Participate in regional leadership meetings and strategy alignment discussions.</li><li>Support new service launches, campaigns, and special projects.</li><li>Lead or assist in regional onboarding and training for new Clinic Managers.</li></ul>Support for the Team<ul><li>Provide temporary coverage or support to nearby clinics as needed.</li><li>Contribute to cross-functional initiatives supporting compliance or performance goals.</li></ul>Contributing to Broader Goals<ul><li>Pilot and test new operational strategies, providing feedback to leadership.</li><li>Enroll in leadership development programs to enhance your management skill set.</li></ul>Required Knowledge, Skills &amp; AbilitiesTechnical Expertise<ul><li>Retail Operations Mastery: Advanced knowledge of clinic operations including team management, client flow, and performance metrics.</li><li>Financial Acumen: Skilled in budget management, forecasting, and interpreting key performance data.</li><li>Software Skills:</li><li>Advanced proficiency in EMR clinic software and CRM platform is preferred.</li><li>Strong command of Microsoft Office Suite (Excel, Word, Outlook).</li><li>Industry Knowledge: In-depth understanding of the skincare and wellness sector with a focus on evidence-based, accessible solutions.</li></ul>Education &amp; Certifications<ul><li>3+ years of management experience in a clinic, retail, hospitality, or wellness environment.</li><li>Bachelor&rsquo;s / Masters degree in business, Retail Management, or related field preferred.</li></ul>Interpersonal Skills<ul><li>Leadership Excellence: Proven ability to motivate, coach, and manage high-performing teams.</li><li>Customer Service: Deep commitment to building trust and delivering personalized client care.</li><li>Communication: Strong verbal and written communication skills across multiple audiences.</li><li>Inclusivity: Actively fosters a workplace that celebrates diversity and nurtures a sense of belonging.</li><li>Strategic Thinking: Able to problem-solve, plan proactively, and align local decisions with company goals.</li></ul>Reporting LineReports directly to the Head of Operations or another assigned leadership role.Job Type: Full-timePay: AED1.00 per monthApplication Question(s):<ul><li>Do you have any experience managing an aesthetic/dermatology/laser clinic or medical facility in the UAE.</li><li>Do you have proven experience managing DHA regulations, clinic licensing, audits and healthcare compliance?</li><li>Do you have a proven track record of achieving sales targets, managing KPIs, upselling treatments/packages, and driving profitability? If yes please explain.</li><li>Define your people management and leadership skills.</li><li>Do you possess strong skills in clinics EMR systems? (reporting, sales, stock, KPIs), and proficiency in Excel/CRM tools?</li></ul>Experience:<ul><li>UAE based Aesthetic Clinic management: 3 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Clinic Manager (Aesthetic Clinic)

GluCare

We are seeking an experienced and visionary Senior Manager with a DHA Physiotherapist license to lead our Behavioural &amp; Lifestyle Services team. This individual will be responsible for the strategic development and operational management of a multidisciplinary team including exercise and lifestyle coaches, dieticians, and related specialists. This role is central to building and operating our Lifestyle &amp; Performance Center, which will serve as a cutting-edge, functional medicine-inspired wellness and performance hub. The Senior Manager will work closely with the Programs &amp; Partnerships team to create and execute innovative health and wellness programs, sports performance protocols, and corporate and community-based health initiatives. Key Responsibilities: 1. Team Leadership &amp; Service Oversight <ul> <li>Lead and manage a multidisciplinary behavioural &amp; lifestyle team (dieticians, lifestyle coaches, exercise specialists).</li> <li>Ensure integrated patient care through collaboration with medical, nursing, and tech teams.</li> <li>Guide continuous professional development and performance evaluation for the team.</li> </ul> 2. Program Development &amp; Delivery <ul> <li>Design and implement lifestyle intervention programs targeting diabetes, metabolic health, weight management, and general wellness.</li> <li>Lead the development of sports performance and rehabilitation programs, including for athletic and active populations.</li> <li>Set up and operationalize a future-forward Lifestyle &amp; Performance Center integrating physiotherapy, sports science, fitness, and functional medicine concepts.</li> </ul> 3. Strategic Collaboration <ul> <li>Partner with the Programs &amp; Partnerships team to co-develop wellness initiatives, including B2B and B2C programs.</li> <li>Collaborate on the design and execution of corporate wellness, community outreach, and educational events.</li> </ul> 4. Clinical &amp; Operational Excellence <ul> <li>Uphold high clinical standards and ensure compliance with DHA and GluCare protocols.</li> <li>Drive innovation and digital health integration into lifestyle service offerings.</li> <li>Track KPIs related to patient outcomes, engagement, and program success.</li> </ul>

Senior Manager

Viatris Middle East Fz-Llc

Company VIATRIS MIDDLE EAST FZLLC At VIATRIS we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via : <ul> <li>Access: Providing high quality trusted medicines regardless of geography or circumstance</li> </ul> Leadership: Advancing sustainable operations and innovative solutions to improve patient health; and Partnership: Leveraging our collective expertise to connect people to products and services. Summary Scientific Exchange and Medical Expertise: Serve as a key point of contact for healthcare professionals (HCPs) providing accurate medical and scientific information on Viatris pipeline products. Effectively communicate and manage drug safety issues and foster strong partnerships with HCPs to support medical and scientific collaboration. Clinical and Research Support: Contribute to the development and of incountry clinical plans. Support clinical research activities including study feasibility site identification and coordination while ensuring compliance with regulations and Viatris policies. Training and Compliance: Provide training to internal teams such as Sales Representatives and ensure all activities adhere to Viatris business policies SOPs and regulatory requirements. Facilitate expanded access programs and named patient supply initiatives in alignment with ethical and legal standards. Key Responsibilities <ul> <li>Acquire and maintain in-depth scientific expertise of Viatris medicines within nominated therapy area as well as of key competitors (including those in R&D).</li> <li>Provide medical and scientific information to HCPs and other healthcare stakeholders in GCC countries; interactions in person and/or remotely via scientific data presentation on new products or those in development.</li> <li>Liaise with HCPs to effectively communicate new mechanism of actions, manage product safety and clinical efficacy with accurate balance fair & update data.</li> <li>Develop maintain and ensure advocacy of HCPs for scientific imperatives.</li> <li>Identify data gaps for pipelines assets and support developing local RWE for value of Viatris products and market access.</li> <li>Efficiently work for study site identification sites feasibilities led by the clinical research team and ensure effective implementation of clinical plan.</li> <li>Develop strong network of professional relations with national clinicians and researchers.</li> <li>Interact with clinicians and investigators for name patient and expanded access programs during preapproval phase; and support named patient supply in accordance with country regulations and Viatris policies.</li> <li>Provide training to sales representatives as required.</li> <li>Ensure that all activities and interactions comply with Viatris policies and SOPs.</li> <li>Develop and maintain crossfunctional working relationships with Viatris colleagues within the incountry and above.</li> <li>Perform under general direction of the Medical Director and Senior Medical Manager.</li> </ul> Minimum Qualifications <ul> <li>Education: Doctorate or Bachelor in Medicine or a Clinical Pharmacist. Minimum 3 years of medical or commercial affairs experience in a multinational pharmaceutical company.</li> <li>Key Functional Competencies: Knowledge of relevant codes of practice; Knowledge of research and good clinical practice; Knowledge of health economics; Written and verbal communication skills in English; Excellent presentation skills; Time management skills; Command on Microsoft Office.</li> <li>Key Leadership Behavioral Competencies: Strong analytical conceptual and planning skills; Self-challenging and motivating personality; Growth mindset; Strong problem solving and process management skills; Negotiation and influencing skills internal and external; Balance agility with discipline.</li> </ul> Demonstrate authenticity & courage. Benefits At Viatris we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. Viatris is an Equal Opportunity Employer. Key Skills Presentation Skills, Time Management, Clinical Research, Communication skills, GCP, Infusion Experience, Managed Care, Hospice Care, Conflict Management, Clinical Trials, Research Experience, Home Care Employment Type : Full-Time Experience : years Vacancy : 1

Medical Science Liaison - GCC

Explore 7252+ Clinical services manager in Dubai this November. Find roles across top companies and apply now to boost your career.

7252 clinical services manager jobs IN Dubai

Clinic Manager

Clinic Manager

Clinic Manager

Clinic Manager - Fertility Day Care

Clinic Manager (Aesthetic Clinic)

Senior Manager

Medical Science Liaison - GCC