assistant manager

commercial manager

restaurant general manager

restaurant manager

spa receptionist

cocktail lounge manager

Marriott International

<div>Additional Information 
Job Number25191131 
Job CategoryFood and Beverage &amp; Culinary 
LocationW Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Bar/Lounge Operations
<ul><li>Implements agreed upon beverage policy and procedures throughout the property.</li></ul>
<ul><li>Manages in compliance with all local, state and Federal beverage and liquor laws.</li></ul>
<ul><li>Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue &amp; returns, food standards, and period end inventory.</li></ul>
<ul><li>Monitors adherence to all liquor control policies and procedures.</li></ul>
<ul><li>Attends pre- and post-convention meetings as needed to understand group needs</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul>
<ul><li>Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Ensures compliance with all Bar/Lounge policies, standards and procedures.</li></ul>
<ul><li>Maintains food handling and sanitation standards.</li></ul>
<ul><li>Manages inventories according to budget and business levels.</li></ul>
<ul><li>Assists with developing menus and promotions as necessary.</li></ul> 
Leading Bar/Lounge Team
<ul><li>Trains staff on liquor control policies and procedures.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Communicates critical information to the Bar/Lounge staff regarding each event.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides excellent customer service.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds effectively to guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Provides feedback to individuals in an effort to improve service performance.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul> 
Managing Human Resource Activities
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Bar Manager - Sobe

IHG Hotels & Resorts

Overview Join to apply for the Club Lounge Agent - Club InterContinental - InterContinental Hotel Dubai Festival City role at IHG Hotels & Resorts.Do you see yourself as a Front Desk Agent for InterContinental Hotel Dubai Festival City? As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Our hotels cultivate a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one.We are part of the InterContinental Hotels Group at Dubai Festival City, which includes four hotels and a range of facilities. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. Responsibilities <ul><li>Be the warm welcome that kicks off a memorable guest experience</li><li>Acknowledge IHG Rewards Club members and returning guests, in person or on the phone</li><li>Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay</li><li>Handle cash and credit transactions</li><li>Start every stay right by swiftly checking guests in and out - take IDs and hand out room keys</li><li>Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns</li><li>Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary</li><li>Stay safe by following our safety procedures and reporting incidents</li><li>Take pride in your appearance and place as a brand ambassador</li><li>Always know what events and activities are on the day's schedule</li><li>Jump into other ad-hoc duties when your colleagues need your help</li></ul> What we need from you <ul><li>Communication skills - guests and colleagues will need to come to you with concerns as well as compliments</li><li>Fluency in English; extra languages are a plus but not essential</li><li>Literate and tech-savvy - reading, writing, basic maths and computers; experience in our reservations system, Opera</li><li>Flexibility - night, weekend and holiday shifts are part of the job</li><li>High school diploma or equivalent; college or university degree would be a bonus but not essential</li><li>Experience - ideally at least two years in a front desk or guest service position in a 5-star property</li><li>Ability to work independently and within a team</li></ul> What you can expect from us We provide a competitive salary and a wide range of benefits designed to help you live your best work life, including generous room discounts and strong training programs. We promote a culture of trust, support, and acceptance, and are committed to wellbeing and a inclusive workplace through our myWellbeing framework.IHG Hotels & Resorts is an equal opportunity employer. We welcome diverse backgrounds, experiences, and perspectives and believe in room to belong, grow, and make a difference for every team member.

Club Lounge Agent - Club InterContinental - InterContinental Hotel Dubai Festival City

<div>Additional Information 
Job Number25187926 
Job CategoryFood and Beverage &amp; Culinary 
LocationFour Points by Sheraton Sheikh Zayed Road Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Day-to-Day Operations
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul> 
Leading Food and Beverage Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Venue General Manager - Level 43 Sky Lounge

six senses

<div>As Assistant Bar Manager, I will assume full responsibility for the efficient operation of the beverage department to provide exceptional products and services within Six Senses brand operating standards and budget.

I will work strategically with the Restaurant Manager to develop cohesive and productive goals for my department and establish procedures/guidelines to achieve them. I will support an overall consistency of the Company&rsquo;s vision, quality/standards and develop concepts consistent with brand identity.
<div>
My scope of work includes: 
<ul><li>Keeping abreast of industry trends and practices and updating knowledge and skills to improve the product and service offering.</li><li>Focus on the rejuvenation of the beverage experience.
</li><li>Beverage products and services will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.</li><li>Focus and review regularly through my physical presence in my department, our rigorous adherence to LQA standards.</li><li>Responsible for an exceptional guest experience service.
</li><li>Effectively carry out service recovery or charge our hosts to do so in the event of guest complaints.</li><li>Responsible for inspecting department and guests&rsquo; orders on a regular basis and ensuring any maintenance and product improvements are actioned within the designated time frame.
</li><li>Lead a team of engaged and experienced hosts to provide the Six Senses exceptional standards of service.</li><li>Be responsible and ensure that Bar and beverage amenities, menus and wine lists will remain relevant and in keeping with Six Senses wellness and sustainability practices.</li><li>Have a full knowledge of menus and specials of all outlets and a, excellent knowledge of the wine list and be able to recommend wine in absence of sommelier</li><li>Responsible for monthly beverage inventory.</li><li>Thorough knowledge of all facilities and services offered by the property.</li><li>Support updating guest history profile.</li><li>A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements.</li><li>Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the department.
</li><li>Ensure that all activities within my department are carried out ethically, honestly and within the parameters of local law.</li></ul> 

Qualifications</div>

To execute the position of Assistant Bar Manager, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum of a Bachelor&rsquo;s degree in hospitality, Hotel or Business Management and more than three years&rsquo; experience in a similar luxury hotel operational role.
I am familiar with Food and beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory.
I have an excellent command of written and spoken English with some knowledge of the local language and customs.
The above is intended to provide an overview of the role and responsibilities for an Assistant Bar Manager at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Assistant Bar Manager-Six Senses The Palm Dubai

InterContinental Hotels Group

Restaurant & Bars Operations Manager at InterContinental Dubai Marina Hotel & Residences As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to join InterContinental Dubai Marina Hotel & Residences as Restaurant & Bars Operations Manager.InterContinental Dubai Marina is a Five Star luxury hotel & residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.A little taste of your day-to-day:Your role will include but not be limited to:The Restaurant & Bars Operations Manager plays a pivotal role in delivering the signature InterContinental Food & Beverage experience by bringing to life the essence of Story, Set, and Soul. Through thoughtful curation of dining concepts and service experiences to ensure every venue reflects authentic flavours, sophistication, and genuine hospitality. Responsible for overseeing the hotel's restaurant, bars, in-room dining, and events. With an independent spirit and a passion for excellence, the Restaurant & Bars Operations Manager fosters inclusivity, connection, and indulgence while ensuring every touchpoint embodies the distinctive InterContinental philosophy.<ul><li>Oversee the day-to-day operations of all Food & Beverage outlets, ensuring flawless service delivery and brand consistency.</li><li>Implement and uphold InterContinental service standards across the restaurant, bars, IRD, and event operations.</li><li>Ensure venues are always guest-ready, maintaining ambiance, cleanliness, and atmosphere in line with brand expectations.</li><li>Collaborate closely with the culinary team to deliver menus that complement the guest experience and align with the hotel's vision.</li><li>Lead, motivate, and develop a diverse F&B team to deliver exceptional guest service.</li><li>Manage staffing, scheduling, training, and performance evaluations across all outlets.</li><li>Empower leaders within the department to take ownership, driving engagement and accountability.</li><li>Oversee departmental budgets, revenue generation, and cost control initiatives to achieve financial goals.</li><li>Identify and maximize upselling and cross-selling opportunities to drive profitability.</li><li>Collaborate with Sales and Events teams to plan and execute high-end conferences, social events, and special promotions.</li><li>Champion the delivery of authentic, memorable, and locally inspired dining experiences that embody InterContinental's Story, Set, and Soul.</li><li>Engage with guests to anticipate needs, resolve issues promptly, and personalize experiences that exceed expectations.</li><li>Continuously innovate service offerings to maintain a competitive edge and reinforce the hotel's reputation for excellence.</li></ul>Why you will love this job:<ul><li>Work in a dynamic, fast-paced environment where every day brings new challenges and opportunities.</li><li>Develop leadership and operational expertise within a globally recognized luxury brand.</li><li>Collaborate with passionate hospitality professionals who value creativity, excellence, and teamwork.</li><li>Enjoy benefits including staff discounts, growth opportunities, and an inspiring, inclusive workplace culture.</li></ul>Ideally, you'll have some or all the following qualifications and experience we're looking for:<ul><li>Degree or diploma in Hotel or Hospitality Management.</li><li>Minimum 5 years' experience in Food & Beverage operations, including leadership roles in luxury or lifestyle hotels.</li><li>International exposure with a background in ingredient-driven dining concepts and experiential service design.</li><li>Strong commercial acumen with a proven ability to drive revenue and maintain operational efficiency.</li></ul>What you can expect from us:We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts, and some of the best training in the industry. IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.<img src="https://www.jobg8.com/Tracking.aspx?K7bnQcgG5lRYEOJKw6aXBht4Ik5Drb%2fQo" width="0" height="0" />

Restaurant & Bars Operations Manager at InterContinental Dubai Marina Hotel & Residences

Comolounge

Cafe Restaurant ManagerComo Lounge, DubaiAbout COMO Lounge:COMO Lounge is a vibrant and known caf&eacute; restaurant here in Al Ain City, a dedicated to providing an exceptional dining experience through high-quality service, expertly crafted beverages, and a quality menu. We take pride in our welcoming atmosphere and commitment to customer satisfaction, making us a favorite destination in Al Ain.Detailed Roles &amp; ResponsibilitiesThe Cafe Restaurant Manager at COMO Lounge is the leader of the entire operation, responsible for ensuring seamless service, financial success, and maintaining the brand's reputation for quality and atmosphere.1. Leadership &amp; Team ManagementThis involves building and maintaining a high-performing team dedicated to the COMO Lounge standards.<ul><li>Recruitment &amp; Development: Actively participate in the hiring, onboarding, and training of all F&amp;B and service staff.</li><li>Performance Management: Set clear performance expectations, conduct regular one-on-one coaching sessions, and execute timely performance reviews. Implement incentive programs to motivate and retain high-performing employees.</li><li>Scheduling &amp; Labor Control: Develop efficient weekly staff schedules using labor optimization tools to ensure adequate coverage during peak hours while strictly adhering to the established labor budget percentage.</li><li>Culture &amp; Morale: Cultivate a positive, respectful, and inclusive work environment that minimizes turnover and promotes exceptional teamwork and communication across all departments (front and back of house).</li></ul>2. Customer Experience &amp; Service ExcellenceThe Manager is the guardian of the brand experience and the ultimate owner of customer satisfaction.<ul><li>Service Standards: Establish, document, and consistently enforce 5-star service standards for table service, order accuracy, and personalized guest interactions.</li><li>Guest Recovery: Proactively engage with guests to gather feedback. Professionally and promptly resolve all complex guest complaints and issues, turning potential negative experiences into positive resolutions.</li><li>Atmosphere Management: Ensure the cafe's aesthetic appeal, music, lighting, and cleanliness consistently reflect the COMO Lounge brand standards and provide a welcoming ambiance.</li><li>Customer Loyalty: Develop and manage a customer relationship management (CRM) system or loyalty program to foster repeat business and identify VIP guests.</li></ul>3. Operational Oversight &amp; EfficiencyEnsuring that all daily processes run smoothly, efficiently, and hygienically.<ul><li>Inventory &amp; Procurement: Manage end-to-end inventory for F&amp;B products, supplies, and equipment. Implement strict stock rotation procedures to minimize waste ($spoilage$) and control storage areas.</li><li>Goal: Maintain inventory variance below $X\%$ and ensure a 99% stock availability rate.</li><li>Quality Control (F&amp;B): Daily inspection of all prepared items and beverages to ensure they meet the defined recipe, presentation, and consistency standards before they reach the guest.</li><li>Equipment Maintenance: Oversee the preventative maintenance schedule for all critical equipment (espresso machines, ovens, refrigeration) to minimize unexpected breakdowns and service disruption.</li><li>POS Management: Expertly manage and troubleshoot the Point-of-Sale (POS) system, ensuring staff are fully trained on accurate ordering, closing procedures, and reporting.</li></ul>4. Financial Management &amp; ProfitabilityDriving the business's financial performance through strategic management and cost control.<ul><li>Budget &amp; Cost Control: Take full ownership of the profit and loss (P&amp;L) statement. Strategically control major cost centers, specifically Cost of Goods Sold (COGS) and Labor Costs, aiming to keep both below target percentages.</li><li>Sales Analysis: Monitor and analyze daily, weekly, and monthly sales data, identifying slow-moving items and peak-time revenue opportunities. Implement effective upselling and suggestive selling techniques across the team.</li><li>Cash Handling &amp; Reporting: Ensure strict adherence to cash handling procedures, manage petty cash, and prepare accurate, timely financial reports and forecasts for the ownership/management team.</li></ul>5. Menu &amp; Product InnovationMaintaining a fresh, relevant, and high-quality offering that distinguishes COMO Lounge in the market.<ul><li>Collaboration: Work closely with the Head Chef/Kitchen team to conduct regular menu engineering, identifying high-profit and popular items, and adjusting pricing as needed.</li><li>New Item Launch: Lead the successful introduction and rollout of seasonal specials, new beverages, and core menu updates, ensuring all staff are trained on preparation and talking points.</li><li>Supplier Relations: Manage and negotiate terms with key F&amp;B suppliers to ensure the best quality ingredients at competitive prices.</li></ul>6. Marketing &amp; Local PromotionDriving revenue by effectively marketing the cafe's unique value proposition.<ul><li>Strategy Implementation: Execute local marketing plans, including digital outreach, social media campaigns (in collaboration with a dedicated marketing team or agency), and local partnerships.</li><li>Events Management: Plan, organize, and successfully execute special promotional events, holiday menus, and private bookings to maximize revenue during off-peak times.</li><li>Online Reputation: Monitor and actively manage the caf&eacute;'s online reputation across platforms like Google, Zomato, TripAdvisor, and social media, responding professionally to all reviews.</li></ul>7. Compliance &amp; Risk ManagementEnsuring the business operates legally, safely, and ethically in the UAE.<ul><li>Health &amp; Safety: Ensure complete and continuous compliance with all Dubai/UAE health, safety, and fire regulations. Conduct regular self-audits and training to prepare for official inspections.</li><li>Licensing: Ensure all necessary operational licenses (e.g., Municipality, liquor licenses if applicable) are current and displayed correctly.</li><li>Policy Enforcement: Uphold all company policies regarding security, inventory control, and employee conduct to mitigate operational risks.</li></ul>Qualifications:<ul><li>Proven experience as a cafe manager or in a similar role in a high-end establishment.</li><li>Strong leadership and team management skills.</li><li>Exceptional customer service and interpersonal abilities.</li><li>Excellent organizational and multitasking skills.</li><li>Financial acumen and experience with budgeting and cost control.</li><li>Knowledge of food and beverage operations and service standards.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>A passion for hospitality and commitment to providing a top-tier customer experience.</li></ul>Benefits:<ul><li>Competitive salary and performance-based bonuses.</li><li>Opportunities for professional growth and development.</li><li>Employee discounts and meals.</li><li>A positive and inclusive work environment.</li></ul>How to Apply:Interested candidates should submit their resume and a cover letter explaining their relevant experience and why they are a perfect fit for this role to email address (comolounge.hr@gmail.com).Como lounge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Types: Full-time, Contract Contract length: 24 monthsPay: AED5,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>When can you join us?</li></ul>Education:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>Managerial Role: 3 years (Required)</li></ul>Language:<ul><li>English &amp; Arabic (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Cafe Restaurant Manager

Outlets Manager - Holiday Inn and Suites Dubai Science Park OverviewAs our new Outlets Manager, you'll be leading the way in Banquets, All Day Dining, and our Café Lounge - ensuring every guest enjoys a memorable dining experience, whether they're attending a banquet celebration, enjoying a buffet breakfast, or relaxing over coffee. Every day is different, but you'll mostly be: <ul> <li>Overseeing daily operations across Banquets, All Day Dining, and Café Lounge outlets</li> <li>Leading, coaching, and developing a team of service professionals to deliver consistently high standards</li> <li>Working with the culinary and events teams to ensure seamless banquet operations and exceptional guest experiences</li> <li>Monitoring and maintaining service standards in line with IHG brand requirements and guest expectations</li> <li>Assisting with budgeting, forecasting, and cost control to drive revenue and profitability</li> <li>Building strong relationships with guests, anticipating needs, and handling feedback in a proactive and positive way</li> <li>Coordinating with other departments to ensure smooth operations across all outlets</li> </ul> Qualifications <ul> <li>Bachelor's degree / higher education qualification / equivalent in Hotel Management or a related field preferred</li> <li>3+ years' related food & beverage experience, with at least 1 year in a supervisory or managerial role</li> <li>Strong leadership and communication skills with the ability to inspire and motivate a team</li> </ul> What you can expect from us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Outlets Manager - Holiday Inn and Suites Dubai Science Park

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