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Motive

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 <br/>
 <br/>
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 <br/>
 <br/>
 Visit gomotive.com to learn more.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking a detail-oriented and customer-focused Collections Specialist to join our Finance team. In this role, you will serve as the primary point of contact for all collections-related inquiries and play a critical part in managing accounts receivable. You will leverage your knowledge of billing and subscription processes to assist customers with account issues, clarify invoice details, and ensure the timely collection of outstanding payments.
 <br/>
 <br/>
 This role requires strong analytical skills, excellent communication abilities, and a customer-centric mindset. Your efforts will directly impact our cash flow, customer satisfaction, and operational efficiency.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the primary point of contact for customers regarding account balance (CM/DM/Payment/Invoice.
  </li>
  <li>
   Proactively and reactively address billing concerns, including subscription fees and one-time charges.
  </li>
  <li>
   Manage high call volumes, handling both inbound and outbound calls (100+ calls/day).
  </li>
  <li>
   Utilize Salesforce and Zuora to investigate and resolve payment issues.
  </li>
  <li>
   Analyse and reconcile customer accounts, including reviewing historical invoices, payments, chargebacks, refunds, credits, and write-offs.
  </li>
  <li>
   Support the monthly close process by ensuring accurate period cutoffs.
  </li>
  <li>
   Collaborate cross-functionally with Sales, Customer Success, and Fulfilment teams to resolve account issues and enhance customer satisfaction.
  </li>
  <li>
   Manage assigned accounts receivable portfolios with a focus on customer retention and timely collections.
  </li>
  <li>
   Follow and continuously improve Standard Operating Procedures (SOPs) for collections processes.
  </li>
  <li>
   Respond to and resolve customer support cases related to collections in a timely manner.
  </li>
  <li>
   Generate accurate reports and forecasts on collection performance.
  </li>
  <li>
   Maintain compliance protocols and data integrity across ERP and billing systems.
  </li>
  <li>
   Participate in ad hoc financial and operational projects as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required
  <br/>
  <br/>
 </strong>
 <strong>
  What We&rsquo;re Looking For:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1&ndash;2 years of experience in a collections or customer-facing role.
  </li>
  <li>
   Strong written and verbal communication skills.
  </li>
  <li>
   High level of attention to detail, organization, and vigilance.
  </li>
  <li>
   Ability to manage time effectively and work under pressure in a fast-paced environment.
  </li>
  <li>
   Proficiency with spreadsheets (Excel/Google Sheets) and strong computation abilities.
  </li>
  <li>
   Ability to adapt to shifting priorities and work independently or as part of a team.
  </li>
  <li>
   Willingness to work flexible hours, including overtime and rotating shifts as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in SaaS collections and Quote-to-Cash processes.
  </li>
  <li>
   Familiarity with Zuora, Salesforce and Collections software.
  </li>
  <li>
   Bachelor's degree in Accounting, Finance, or a related field.
  </li>
  <li>
   An analytical mindset with the ability to identify patterns and suggest improvements.
  </li>
  <li>
   Empathy and professionalism when engaging with customers.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
  <br/>
  <br/>
 </em>
 <em>
  Please review our Candidate Privacy Notice here.
  <br/>
  <br/>
 </em>
 <em>
  UK Candidate Privacy Notice here.
  <br/>
  <br/>
 </em>
 <em>
  The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 </em>
</div>


Collections Specialist

<div><div><p><b>Who we are:</b></p>
<p>
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.</p>
<p>
Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.</p>
<p>
Visit gomotive.com to learn more.</p></div><p></p><div>
<p><b>
About the Role:
</b><br>
We are seeking a detail-oriented and customer-focused Collections Specialist to join our Finance team. In this role, you will serve as the primary point of contact for all collections-related inquiries and play a critical part in managing accounts receivable. You will leverage your knowledge of billing and subscription processes to assist customers with account issues, clarify invoice details, and ensure the timely collection of outstanding payments.<br>
<br>
This role requires strong analytical skills, excellent communication abilities, and a customer-centric mindset. Your efforts will directly impact our cash flow, customer satisfaction, and operational efficiency.</p>
<p><b>
What You&rsquo;ll Do:</b></p>
<ul>
<li>Serve as the primary point of contact for customers regarding account balance (CM/DM/Payment/Invoice.</li>
<li>Proactively and reactively address billing concerns, including subscription fees and one-time charges.</li>
<li>Manage high call volumes, handling both inbound and outbound calls (100+ calls/day).</li>
<li>Utilize Salesforce and Zuora to investigate and resolve payment issues.</li>
<li>Analyse and reconcile customer accounts, including reviewing historical invoices, payments, chargebacks, refunds, credits, and write-offs.</li>
<li>Support the monthly close process by ensuring accurate period cutoffs.</li>
<li>Collaborate cross-functionally with Sales, Customer Success, and Fulfilment teams to resolve account issues and enhance customer satisfaction.</li>
<li>Manage assigned accounts receivable portfolios with a focus on customer retention and timely collections.</li>
<li>Follow and continuously improve Standard Operating Procedures (SOPs) for collections processes.</li>
<li>Respond to and resolve customer support cases related to collections in a timely manner.</li>
<li>Generate accurate reports and forecasts on collection performance.</li>
<li>Maintain compliance protocols and data integrity across ERP and billing systems.</li>
<li>Participate in ad hoc financial and operational projects as needed.</li>
</ul>
<p><b>What We&rsquo;re Looking For:</b></p>
<p><b>
Required:</b></p>
<ul>
<li>1&ndash;2 years of experience in a collections or customer-facing role.</li>
<li>Strong written and verbal communication skills.</li>
<li>High level of attention to detail, organization, and vigilance.</li>
<li>Ability to manage time effectively and work under pressure in a fast-paced environment.</li>
<li>Proficiency with spreadsheets (Excel/Google Sheets) and strong computation abilities.</li>
<li>Ability to adapt to shifting priorities and work independently or as part of a team.</li>
<li>Willingness to work flexible hours, including overtime and rotating shifts as needed.</li>
</ul>
<p><b>Preferred:</b></p>
<ul>
<li>Experience in SaaS collections and Quote-to-Cash processes.</li>
<li>Familiarity with Zuora, Salesforce and Collections software.</li>
<li>Bachelor's degree in Accounting, Finance, or a related field.</li>
<li>An analytical mindset with the ability to identify patterns and suggest improvements.</li>
<li>Empathy and professionalism when engaging with customers.</li></ul><br>
<p></p>
</div><p></p><div><p><i>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.</i></p><p></p><p><i><br>
</i></p><p><i>
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. </i><i>It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</i></p>
<p>
#LI-Remote</p></div></div>

Novel Energy Solutions

<div>
 Job Type
 <br/>
 <br/>
 Full-time
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 The remote Customer Collections Specialist is responsible for managing and overseeing the collection of outstanding customer payments. This role involves working closely with customers to resolve payment issues, ensuring timely collection of receivables, and maintaining positive customer relationships. The goal is to minimize bad debt and improve cash flow while providing excellent customer service.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage Customer Accounts: Monitor and manage customer accounts to ensure timely payment of invoices. Identify and address any issues or discrepancies in billing.
  </li>
  <li>
   Collections Activities: Conduct outbound calls, send emails, and follow up with customers to collect outstanding payments. Utilize various communication methods to reach customers and resolve payment issues.
  </li>
  <li>
   Customer Interaction: Serve as the primary point of contact for customers regarding payment inquiries. Provide courteous and professional assistance to customers, addressing their concerns and resolving any disputes.
  </li>
  <li>
   Payment Plans: Negotiate and establish payment plans with customers who are experiencing financial difficulties. Ensure that payment plans are feasible and adhered to.
  </li>
  <li>
   Documentation: Maintain accurate records of all collection activities, including customer interactions, payment agreements, and follow-up actions. Update customer accounts and ensure all information is current.
  </li>
  <li>
   Reporting: Generate regular reports on collection activities, outstanding receivables, and payment status. Provide insights and recommendations to management for improving collection processes.
  </li>
  <li>
   Collaboration: Work closely with the finance and accounting teams to reconcile accounts and ensure accurate billing. Collaborate with other departments to address customer issues and improve overall customer satisfaction.
  </li>
  <li>
   Compliance: Ensure compliance with company policies and legal regulations related to collections. Stay updated on industry best practices and changes in regulations.
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Work Environment
  <br/>
  <br/>
 </strong>
 This job generally operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.?The employee is occasionally exposed to a variety of extreme conditions at job sites. The noise level in the work environment and job sites can be loud.?
 <br/>
 <br/>
 <strong>
  Physical Demands
  <br/>
  <br/>
 </strong>
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
 <br/>
 <br/>
 <ul>
  <li>
   While performing the duties of this role, the employee is regularly required to sit for extended periods, communicate effectively, and actively listen. Frequent use of hands and fingers is necessary for handling, feeling, and operating technical equipment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Type/Expected Hours of Work
  <br/>
  <br/>
 </strong>
 This position occasionally requires long hours and occasional weekend work.
 <br/>
 <br/>
 <strong>
  Travel
  <br/>
  <br/>
 </strong>
 No travel is required for this position.
 <br/>
 <br/>
 <strong>
  Key Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree, preferably in business or communications
  </li>
  <li>
   3-5 years of experience managing a customer/client services, experience or success team
  </li>
  <li>
   Demonstrated ability to resolve customer issues
  </li>
  <li>
   Proficiency in MS Office Suite
  </li>
  <li>
   Experience in data management systems, such as Hansen or similar
  </li>
  <li>
   Experience with CRM, such as HubSpot or similar
  </li>
  <li>
   Strong attention to detail
  </li>
  <li>
   Exhibited capability of building and maintaining relationships
  </li>
  <li>
   Demonstrates understanding of the nuances of communication and interpersonal relationships
  </li>
  <li>
   Flexibility and adaptability to changing requirements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-2 years of experience in billing or service in the energy industry
  </li>
  <li>
   Experience in renewable energy
  </li>
  <li>
   Experience with Procore or similar construction management software
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Novel Energy Solutions is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender
 </em>
 <em>
  identity
 </em>
 <em>
  or Veteran status.
  <br/>
  <br/>
 </em>
</div>


Customer Collections Specialist

Dynamic equipment and control pvt Ltd 

<p><b>Dynamic Equipment and Control</b> is hiring a <b>Senior Executive, Collection &amp; Recoveries</b> for its sister concern, <b>Dysin Automobiles Limited</b>, at its <b>Head Office, Lahore</b>.</p><p>Job Roles Includes:</p><ul><li>Make collection calls to Intimate customers before the due date of payment.</li><li>Maintain customer records and update collections ledgers.</li><li>Visiting customers locations regarding recoveries.</li><li>Coordinate with the customer, sales team, and accounts department for cheque clearing and record keeping.</li><li>Handle recovery follow-ups and collect required documentation.</li><li>Conduct customer, and bank visits when required (Job includes 50% traveling).</li><li>Assignment given by the Manager.</li></ul><p>Experience Required:</p><ul><li>Minimum <b>4 year of experience</b> in similar role, (Preferable experience in financial institutions, Banks, and real estate sector)</li></ul><p>Qualification:</p><ul><li><b>Graduation</b></li></ul><p>Technical Skills:</p><ul><li>Proficiency in MS Office</li><li>Consistent Follow-up</li><li>Good in Numbers</li></ul><p>Location:</p><ul><li><b>Canal Road, Near Doctors Hospital, Lahore</b></li></ul><p>Job Type: Full-time</p><p>Pay: Up to Rs115,000.00 per month</p><p>Application Question(s):</p><ul><li>Are your immediately available to join the job? or how much time do you require, it selected.</li></ul><p>Experience:</p><ul><li>Collection and Recoveries: 4 years (Required)</li></ul><p>Willingness to travel:</p><ul><li>50% (Preferred)</li></ul><p>Work Location: In person</p>

Senior Executive, Collection & Recoveries

<div>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 Accounts Receivable management in the MENA region is charged with maintaining accurate ledgers of our receivables to enable efficient collections to support the firm&rsquo;s cash and liquidity. We are looking for exceptional account receivable specialists to join our Account Receivable Management Team (ARMT) to resolve unidentified cash accounts, to take care of AR adjustments and refunds, and client/interfirm account reconciliations working with other finance teams and engagement teams, by systematically resolving and following up AR processes and escalating problematic cases.
 <br/>
 <br/>
 <strong>
  The opportunity
  <br/>
  <br/>
 </strong>
 This is an opportunity to join a new team and to help achieve timely resolution of AR related issues in the MENA region. We are looking for someone who has an eye for detail, the communication skills to influence many different stakeholders and the intellectual curiosity to want to find out why things have gone wrong and what we can do about it.
 <br/>
 <br/>
 <strong>
  Your Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Being responsible for AR ledgers of a group of countries in the region:
  </li>
  <li>
   Interacting with AR Cash application team to provide them with accurate information on the required allocation of certain client payments
  </li>
  <li>
   Using your communication skills and process knowledge to obtain payment information from onshore finance teams and client serving teams
  </li>
  <li>
   Following and developing a protocol to enable payment identification and timely allocation and using your problem-solving skills to try and build sustainable solutions to removing obstacles related to the payment allocation process
  </li>
  <li>
   Proactively monitor unapplied cash and on account payments, conduct the necessary research to identify and apply these, and assist in cash application corrections
  </li>
  <li>
   Investigate and resolve internal engagement team&rsquo;s queries regarding allocation, reallocation, and checking of remittance in the bank statement
  </li>
  <li>
   Working on client&rsquo;s refund by obtaining necessary approvals and other process documents, coordinating with the firm&rsquo;s AP department to ensure a timely resolution
  </li>
  <li>
   Interacting with the firm&rsquo;s IFM department to resolve payment allocation issues related to interfirm accounts
  </li>
  <li>
   Process and ways of working development: constantly seeking better ways of working across the client engagement-to-cash lifecycle and working with engagement teams, the cash application team and other finance teams to help improve their processes and practices
  </li>
  <li>
   Generating customer statements, balance confirmations etc; Working with client AP departments around account reconciliations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Attributes For Success
  <br/>
  <br/>
 </strong>
 Analytical skills: ability to oversee client- and payment related information to identify issues and to ensure timely payment allocation and related problem solving
 <br/>
 <br/>
 <ul>
  <li>
   Communication skills: able to communicate effectively with other internal teams and stakeholders
  </li>
  <li>
   Problem solving mindset: Able to constructively challenge existing approaches; Ability to influence local teams, internal functions and client organizations
  </li>
  <li>
   Organization &amp; Prioritization skills
  </li>
  <li>
   Numeracy, MS Excel / SAP
  </li>
  <li>
   Good knowledge of collections systems and tools
  </li>
  <li>
   Appropriate language skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  To qualify, you must have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Graduate or higher degree in finance, business or related field
  </li>
  <li>
   2+ years of finance experience, with particular emphasis on accounts receivable, cash application, billing and collections
  </li>
  <li>
   Experience using SAP
  </li>
  <li>
   For internal candidate a knowledge of our engagement lifecycle with an understanding of our cash application processes
  </li>
  <li>
   Drive to identify root cause issues and support remediation efforts, through a relentless problem-solving ethos
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ideally, you will also have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   An understanding of service offerings in a professional services environment
  </li>
  <li>
   Experience of deploying new tools and ways of working into remote teams
  </li>
  <li>
   Experience of continuous improvement methodologies and leveraging them in a dynamic environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Look For
  <br/>
  <br/>
 </strong>
 We are looking for people who can combine great technical skills, with an analytical mindset and a passion for problem solving and great collaboration, influencing and listening skills. It is important to be able to thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality. You must be able to work within a matrixed organization, balancing the needs of multiple stakeholders. You must be able to manage multiple priorities simultaneously and overcome obstacles autonomously.
 <br/>
 <br/>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 We offer a competitive compensation package where you&rsquo;ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:
 <br/>
 <br/>
 <ul>
  <li>
   Continuous learning: You&rsquo;ll develop the mindset and skills to navigate whatever comes next.
  </li>
  <li>
   Success as defined by you: We&rsquo;ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  </li>
  <li>
   Transformative leadership: We&rsquo;ll give you the insights, coaching and confidence to be the leader the world needs.
  </li>
  <li>
   Diverse and inclusive culture: You&rsquo;ll be embraced for who you are and empowered to use your voice to help others find theirs.
   <br/>
   <br/>
  </li>
 </ul>
 If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
</div>


Associate - Account Receivable Specialist - Karachi

MILELE

<div></div><div><div>We are seeking a detail-oriented and proactive <b>Accounts Receivable Executive</b> to manage customer billing, payments, and receivables while ensuring accurate financial reporting and compliance.</div><div>
</div><div><b>
Key Responsibilities</b></div><div><b>
1. Invoice Generation &amp; Receipts</b></div><div>
Prepare, review, and issue customer invoices accurately and on time.</div><div>
Ensure invoices comply with approved sales orders, contracts, and company policies.</div><div>
Record customer receipts (local and international) and allocate payments correctly in the accounting system.</div><div>
Maintain accurate and up-to-date accounts receivable records.</div><div><b>
2. Customer Management &amp; Reconciliation</b></div><div>
Maintain strong relationships with customers and communicate regularly regarding outstanding balances.</div><div>
Reconcile customer statements and resolve discrepancies promptly.</div><div>
Follow up on overdue receivables and support collection efforts for timely recovery.</div><div>
Address customer billing queries, disputes, and adjustments professionally.</div><div><b>
3. Financial Reporting &amp; Compliance</b></div><div>
Assist in month-end and year-end closing by preparing AR reports, aging analysis, and reconciliations.</div><div>
Ensure compliance with VAT regulations, tax requirements, and internal audit policies related to receivables.</div><div>
Support internal and external audits by providing required AR documentation and explanations.</div><div><b>
4. Process Improvement &amp; Cash Flow Management</b></div><div>
Identify opportunities to streamline accounts receivable and collection processes for increased efficiency.</div><div>
Support cash flow management by monitoring receivable aging and forecasting collections.</div><div>
Assist in strengthening internal controls related to billing, receipts, and customer credit management.</div><div></div><div><b><br>
Required Skills &amp; Qualifications</b></div><div>
Proven experience in accounts receivable, finance, or related roles.</div><div>
Strong knowledge of invoicing, payment processing, and reconciliation.</div><div>
Familiarity with accounting systems and ERP software.</div><div>
Understanding of VAT, tax regulations, and internal audit requirements.</div><div>
Excellent communication, analytical, and problem-solving skills.</div><div>
Attention to detail and ability to maintain accuracy in financial records.</div><div></div><div><b><br>
Educational Background</b></div><div>
ACCA Part Qualified, MBA, BBA, CA inter, ACMA Inter, B. Com</div></div><div></div>

Accounts Receivable Executive

Explore 538+ Collections specialist in Pakistan this January. Find roles across top companies and apply now to boost your career.

538 collections specialist jobs IN Pakistan

Collections Specialist

Collections Specialist

Collections Specialist

Customer Collections Specialist

Senior Executive, Collection & Recoveries

Associate - Account Receivable Specialist - Karachi

Accounts Receivable Executive