assistant community manager

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community associate

International Workplace Group

Location City: Seattle
 Country: United States
 Location Type: On-site
 Contract Type: Permanent
 Employee Type: Full Time
 Essential Languages: English
 Vacancy Reference: 49678
 
Community Associate
 
506 Second Avenue
 Suite 1400
 98104 Seattle
 Washington, United States of America
 
The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!
 
At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!
 
Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.
 
The opportunity
 
As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.
 
A typical day at IWG
 
You arrive a few minutes before your center opens to make sure everything is ready and check there’s nothing the cleaners have missed.
 
Customers arrive all throughout the morning. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You’re off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.
 
It’s time for a quick coffee break, relax and enjoy a few minutes to yourself.
 
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch.
 
A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it’s too hot in their office, no problem you are on it and open a ticket in our service portal.
 
You’ve earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.
 
Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your center. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week’s networking event – then you head back to finish putting up your posters.
 
The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything’s nice and tidy, it’s time to head home.
 
About you
 
We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
 
A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
 Happy taking ownership of problems and finding ways to solve them
 Positive, enthusiastic, and able to adapt to fast-changing situations
 Experience and confidence using MS Office and other basic IT equipment
 Legally eligible to work in the Country you are applying within and at least 18 years old
 
What we offer
 
On top of a competitive total compensation package, you’ll enjoy:
 
Work life balance (no standard nights/weekends)
 Generous paid time off plans (sick and vacation)
 11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
 Competitive 401K Program, with a Company match
 Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
 A quarterly bonus plan program, plus an hourly rate of $22.26
 A bright and inspiring work environment
 Training and development opportunities aligned with great career path opportunities
 A professional workplace community (business casual attire required)
 
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state or local law.

Community Associate

Thrive Communities

<div>Feel Seen at Thrive!

Learn more about Cascara here: www.cascaraseattle.com

Salary: $27 - $29 per hour

Schedule: Full-time; Sunday through Thursday 9 am to 6 pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)</li>
<li>Housing Discount may be available; Delete if not applicable</li>
<li>Employer matched 401k retirement plan</li>
<li>Bonus Potential</li>
<li>Leasing &amp; Renewal Commission eligible</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Income Collection &amp; Accounts Payable
<ul><li>Maintains accurate resident records. Updates all rents, deposits and application fees received from residents on a daily basis. Issue appropriate notices when necessary (e.g. late payments, eviction notices, returned check memos).</li>
<li>Deposits all receipts prior to bank close each day.</li>
<li>Enters invoices daily into appropriate system for timely payment.</li>
<li>May use and reconcile property credit card in accordance with accounting policies and deadlines.</li>
<li>Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.</li>
</ul></li><li>Resident Relations
<ul><li>Perpetuates a true sense of community.</li>
<li>Maintains positive customer relations attitude.</li>
<li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.</li>
</ul></li><li>Marketing
<ul><li>Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.</li>
<li>Must be knowledgeable of all phases of leasing and resident retention.</li>
<li>Greets prospective clients, shows the community, and performs leasing duties.</li>
<li>Answers and handles incoming phone calls.</li>
<li>Maintains awareness of local market conditions and trends. Contributes ideas to Community Manager for marketing community and improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
</ul></li><li>Administrative
<ul><li>Updates required reports concerning move-out notices, activity, etc. on a daily basis and provides information to the Community Manager.</li>
<li>Organizes and files all applicable reports, leases and paperwork.</li>
<li>Proofreads all lease paperwork and processes move-ins and move-outs.</li>
<li>Processes all security deposit move-out reports.</li>
<li>Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.</li>
</ul></li><li>General
<ul><li>Performs any additional duties assigned by the Community Manager or Regional Manager</li>
</ul></li></ul>Desired Skills and Experience:
<ul>
<li>2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.</li>
<li>1+ years experience working at a lease-up property.</li>
<li>Experience with Yardi/CRM and On-Site</li>
<li>Affordable housing (MFTE, Arch, etc.) experience preferred if working at a property with affordable units</li>
<li>Accounts Payable experience or prior experience reviewing and paying/entering invoices.</li>
</ul>
Desired Competencies:
<ul>
<li>Highly detail oriented with the ability to provide accurate and timely reports and information.</li>
<li>Comfortable working in a fast-paced, customer service-oriented environment.</li>
<li>Understanding of industry terms.</li>
<li>Able to interpret and understand tenant file information and complex documents like regulatory agreements and program regulations.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Kind, thorough, and clear in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li>
<li>Respectful and understands diverse cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Performs duties under pressure and meets multiple and competing deadlines.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li>
<li>Exercises strong problem-solving skills.</li>
<li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational and prioritization skills.</li>
<li>Strong attention on resident retention.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>
If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.

Physical Requirements
<ul>
<li>Stand, walk or sit alternatively depending on the specific needs of the day.</li>
<li>Occasional need to perform the following physical activities:
 <ul><li>Bend/Stoop/Squat</li>
<li>Climb stairs</li>
<li>Push/Pull</li>
<li>Reach above shoulder</li>
</ul></li><li>Constant need to write and type using keyboard or pen/paper</li>
<li>Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.</li>
<li>Works both indoors (majority of the time) and outdoors in all weather conditions.</li>
<li>For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.</li>
</ul>
Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check &amp; Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

The 4-panel drug screen tests for the following:
<ul>
<li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>
Thrive Communities reserves the right to modify this policy at any time without notice.</div>

Assistant Community Manager - Lease Up

Crisis Connections

<div>Description: 
Position Title: Clinical Supervisor of 988 Crisis Services
Reports to: Director of 988 Crisis Services
Type: Full-Time, Non-Exempt
Wage: $91,000-98,000 annually depending on shift and experience
Location: Fully Remote, candidates must be located in WA state, Arizona, Ohio or Texas to be considered.
Schedule: Tuesday-Saturday, 12:00 am-8:00 am PST 
PROGRAM SUMMARY: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. 
POSITION SUMMARY: The Clinical Supervisor of 988 Crisis Services is responsible for oversight of the daily operations of the 988 Suicide and Crisis Lifeline phone, or chat and text teams. Working under the supervision of the Clinical Director of 988 Crisis Services, this position plays a key role in supporting the ongoing growth and development of our clinical contact center team.
The Clinical Supervisor will lead hiring and onboarding efforts, support ongoing clinical training and development of staff, and assist in the implementation and process improvement of new technologies to enhance service delivery. This role provides direct supervision of a multi-disciplinary team working across a 24/7 shift schedule, in close collaboration with other members of the Clinical Leadership Team.
The ideal candidate brings strong clinical expertise in crisis intervention, de-escalation, mental health assessment, and clinical supervision. Key responsibilities include hiring, training, and supervising staff; overseeing high-quality service delivery across phone, chat, and text platforms; and ensuring that all individuals who contact the 988 Suicide and Crisis Lifeline receive appropriate safety assessments, emotional support, safety planning and referral to the correct level of care, including mobile crisis teams, designated crisis responders, and other community mental health resources.
JOB DUTIES
SUPERVISOR RESPONSIBILITIES<ul><li>
Ensures contract compliance including providing consistent quality assurance, monitoring contact center operations, and ensuring timely, appropriate call and chat/text response.</li><li>
Maintains in-depth knowledge of staff functions to be able to fulfill those responsibilities in case of absence/vacancy.</li><li>
Supervises the staff of the assigned shift, to include MA level, BA level, and Certified Peer Specialist staff. Ensure staff receive supervision and contact monitoring to adhere to the 988 Suicide and Crisis Lifeline operational best practices, guidelines, and operational requirements.</li><li>
Participates in interviewing and screening candidates for these positions.</li><li>
Provide quality assurance oversight to the 988 Suicide and Crisis Lifeline, which will include close monitoring and coaching of all staff on shift.</li><li>
Works as a member of the Crisis Connections leadership team to ensure efficient and effective integration with other Crisis Connections department programs.</li><li>
Maintain an accurate and up to date list of current employees, their FTE status, and schedule to ensure coverage needs are met.</li><li>
Conduct formal evaluations of all assigned staff.</li><li>
Ensures that all policies and procedures are followed by 988 staff.</li><li>
Ensures that shift culture is consistent with delivery of compassionate, respectful and professional services.</li></ul>
CALLER MANAGEMENT<ul><li>
Responsible for oversight and handling of 988 Suicide and Crisis Lifeline contacts, assessing for risk of harm, addictions, mental illness and ensuring that best clinical intervention practices are implemented.</li><li>
Ensure there are appropriate state-wide referrals and dispatches across WA State.</li><li>
Ensure there are appropriate phone, online chat, and/or SMS text crisis interventions to clients using 988.</li><li>
Ensures that all contacts are documented accurately and completely by the end of each shift.</li></ul>
KEY PERFORMANCE INDICATORS
Meets Call standards:<ul><li>
Call Abandonment rate 5% or less.</li><li>
Call Answer Rate within 20 seconds 95% or higher.</li><li>
Staffing vacancy rate less than 5% for the 988 team.</li><li>
All Chat/Text metrics as assigned.</li><li>
Effectively evaluates team and individual performance through review of metrics and data to interpret both past, present, and future performance to ensure contractual requirements are met.</li><li>
All staff working within the 988 Crisis Services Department share the responsibility to meet these contract metrics.</li></ul>
TRAINING AND PROFESSIONAL DEVELOPMENT<ul><li>
Supports Clinical Director of 988 Crisis Services in onboarding and supervision staff that incorporates contractual requirement, clinical best practices, and recommendations from the 988 Suicide and Crisis Lifeline.</li><li>
Maintains required credentials and/or licensure and keeps updated on current professional literature and trends in the mental health and chemical dependency field.</li><li>
Maintain a minimum of 12 hours of training per FTE on approved topics relevant to the job function.</li></ul>
QUANTITY AND QUALITY OF WORK/WORK HABITS<ul><li>
Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed.</li><li>
Participates in pager duty shifts as assigned by the Clinical Director of 988 Crisis Services.</li><li>
Follows personnel policies and procedures.</li><li>
Written and verbal communication is clear, concise, accurate and thorough.</li><li>
Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers, and customers/clients.</li><li>
Makes appropriate use of Supervisor.</li><li>
Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors; provides peer support, and motivates staff and volunteers to outstanding performance.</li><li>
Suggests solutions to identified problems.</li><li>
Attends all internal staff meetings as assigned.</li><li>
All other duties as assigned.</li></ul>
QUALIFICATIONS AND REQUIRED SKILLS<ul><li>Master&rsquo;s degree in psychology/counseling or social work or related field required.</li><li>Mental Health Professional (MHP) status as defined by Washington Administrative Code (WAC 246-341-0515) and Revised Code of Washington (RCW 71.05 and 71.34).</li><li>Independent or associate licensure in counseling, or social work preferred.</li><li>Individuals must hold one of the following active credentials or licenses in the State of Washington:</li><li>Licensed Mental Health Counselor (LMHC) or Associate (LMHCA)</li><li>Licensed Independent Clinical Social Worker (LICSW) or Associate (LSWAIC)</li><li>Licensed Marriage and Family Therapist (LMFT) or Associate (LMFTA)</li><li>Certified or Licensed Agency Affiliated Counselor (per RCW 18.19.210)</li></ul><ul><li>
Two years&rsquo; experience working with individuals in crisis preferred.</li><li>
One year leadership experience preferred.</li><li>
Telephone assessment or help line experience preferred.</li><li>
Excellent verbal, written, and typing skills.</li><li>
Ability to learn and use multiple software platforms, and technology systems.</li><li>
Experience providing training both in person and virtual preferred.</li><li>
Evidence of ability to collaborate effectively with a multi-disciplinary clinical staff in a fast-paced environment.</li></ul>
Requirements:

Requirements
Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates.<ul><li>
This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request.</li></ul>
Technology Requirement:<ul><li>
Smart phone with ability to download the Microsoft Multi-factor Authentication (MFA) application.</li></ul>
For Remote / Hybrid positions<ul><li>
High speed internet (wired ethernet connection preferred). No Cellular or Hotspots.</li><li>
A quiet and confidential designated working area.</li></ul>
Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction.<ul><li>
This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations.</li></ul>
Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.
We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities.<ul><li>
Excellent medical, dental, and vision coverage</li><li>
Annual wage increases</li><li>
Generous Paid Time Off &amp; 12 Paid Holidays</li><li>
Discount on ORCA transit pass</li><li>
Free Parking &amp; Flexible Schedules</li><li>
Growth opportunities</li><li>
Self-care tools &amp; weekly check ins with your supervisor</li></ul>
Voluntary Benefits<ul><li>
Short-term and long-term disability</li><li>
Flexible Spending Accounts (FSA)</li><li>
403B Retirement Plan</li></ul>
Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check.
DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.
EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. 
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. 
Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.</div>

Clinical Supervisor of 988

<div>Feel Seen at Thrive!

Learn more about Northline Apartments here: www.northlineapts.com

Salary: $24 - $25 per hour

Schedule: Full-time; Tuesday-Friday: 9-6, Saturday 10-5

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)</li>
<li>Employer matched 401k retirement plan</li>
<li>Bonus Potential</li>
<li>Leasing &amp; Renewal Commission eligible</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Income Collection &amp; Accounts Payable
<ul><li>Maintains accurate resident records. Updates all rents, deposits and application fees received from residents on a daily basis. Issue appropriate notices when necessary (e.g. late payments, eviction notices, returned check memos).</li>
<li>Deposits all receipts prior to bank close each day.</li>
<li>Enters invoices daily into appropriate system for timely payment.</li>
<li>May use and reconcile property credit card in accordance with accounting policies and deadlines.</li>
<li>Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.</li>
</ul></li><li>Resident Relations
<ul><li>Perpetuates a true sense of community.</li>
<li>Maintains positive customer relations attitude.</li>
<li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.</li>
</ul></li><li>Marketing
<ul><li>Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.</li>
<li>Must be knowledgeable of all phases of leasing and resident retention.</li>
<li>Greets prospective clients, shows the community, and performs leasing duties.</li>
<li>Answers and handles incoming phone calls.</li>
<li>Maintains awareness of local market conditions and trends. Contributes ideas to Community Manager for marketing community and improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
</ul></li><li>Administrative
<ul><li>Updates required reports concerning move-out notices, activity, etc. on a daily basis and provides information to the Community Manager.</li>
<li>Organizes and files all applicable reports, leases and paperwork.</li>
<li>Proofreads all lease paperwork and processes move-ins and move-outs.</li>
<li>Processes all security deposit move-out reports.</li>
<li>Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.</li>
</ul></li><li>General
<ul><li>Performs any additional duties assigned by the Community Manager or Regional Manager</li>
</ul></li></ul>Desired Skills and Experience:
<ul>
<li>2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.</li>
<li>Experience with Yardi/CRM and On-Site</li>
<li>Accounts Payable experience or prior experience reviewing and paying/entering invoices.</li>
<li>May require Driver's License and vehicle insurance</li>
</ul>
Desired Competencies:
<ul>
<li>Highly detail oriented with the ability to provide accurate and timely reports and information.</li>
<li>Comfortable working in a fast-paced, customer service-oriented environment.</li>
<li>Understanding of industry terms.</li>
<li>Able to interpret and understand tenant file information and complex documents like regulatory agreements and program regulations.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Kind, thorough, and clear in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li>
<li>Respectful and understands diverse cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Performs duties under pressure and meets multiple and competing deadlines.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li>
<li>Exercises strong problem-solving skills.</li>
<li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational and prioritization skills.</li>
<li>Strong attention on resident retention.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>
If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.

Physical Requirements
<ul>
<li>Stand, walk or sit alternatively depending on the specific needs of the day.</li>
<li>Occasional need to perform the following physical activities:
 <ul><li>Bend/Stoop/Squat</li>
<li>Climb stairs</li>
<li>Push/Pull</li>
<li>Reach above shoulder</li>
</ul></li><li>Constant need to write and type using keyboard or pen/paper</li>
<li>Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.</li>
<li>Works both indoors (majority of the time) and outdoors in all weather conditions.</li>
<li>For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.</li>
</ul>
Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check &amp; Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

The 4-panel drug screen tests for the following:
<ul>
<li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>
Thrive Communities reserves the right to modify this policy at any time without notice.</div>

Assistant Community Manager

Safeway

<div>A Day in the Life:

 When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting career! We know you're choosing to invest your time with us, and we are committed to doing the same for you through on-the-job and online learning opportunities! Whether you are here for your first job or your last, from groceries to health needs, you guide, inspire, and make all customers' visit memorable. We build belonging by creating a diverse and inclusive workforce so, if you have smiles to share, we'd love to have you on our team. 


What you bring to the table:
<ul>
<li>You take pride in the work you do, whether big or small.</li>
<li>You believe that food is central to all our lives.</li>
<li>Helping customers and fellow associates gives you energy.</li>
<li>Smiling and making others smile is your favorite.</li>
<li>You are eager, willing, and wanting to learn &amp; grow.</li>
<li>You believe that being a part of your community matters.</li>
</ul>
Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company&rsquo;s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:
<ul>
<li>Diverse &amp; Inclusive Work Culture</li>
<li>Competitive Wages Paid Weekly</li>
<li>Flexible work schedules</li>
<li>Associate discounts</li>
<li>Leaders invested in your training, career growth &amp; development.</li>
<li>Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)</li>
<li>Vacation / Paid Time Off</li>
</ul>
Our Values
<ul>
<li>We put people first.</li>
<li>We are customer driven.</li>
<li>We value different perspectives.</li>
<li>We raise the bar.</li>
<li>We act as owners.</li>
<li>We are one team.</li>
<li>We build belonging.</li>
<li>We are committed to a healthy future.</li></ul> 


Starting hourly rates will be no less than the local minimum wage and will vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. 

<ul>
<li>Cashier - $16.76 - 25.15</li>
<li>Customer Service Associate - $16.76 &ndash; 25.15</li>
<li>Courtesy Clerk/Bagger - $16.76 &ndash; 21.66</li></ul> 


City of Seattle Labor Agreements start at $18.94/hour.<div> 
</div><div><div>Pay Transparency: 
</div><div></div> 
<div>Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (between 7-9 days annually), bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).
</div></div><div>Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw&rsquo;s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson&rsquo;s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico&rsquo;s Community Markets, King&rsquo;s, Balducci&rsquo;s, and Albertson&rsquo;s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company&rsquo;s success.
Bring your flavor
<div>Building the future of food and well-being starts with you. Join our team and bring your best self to the table.</div> 
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).</div></div>

Overnight Frozen Clerk

Closing Courtesy Clerk

<div>Feel Seen at Thrive!

Learn more about Finn Apartments here:https://www.liveatfinn.com/

Salary: $22 - $23 per hour

Schedule: Part-time; Thursday - Saturday 9 am - 6 pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)</li>
<li>Employer matched 401k retirement plan</li>
<li>Bonus Potential</li>
<li>Leasing &amp; Renewal Commission eligible</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Marketing/Leasing
<ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li>
<li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li>
<li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li>
<li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li>
<li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li>
<li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
<li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li>
<li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li>
<li>Sets out A-Boards and balloons at property entrances daily.</li>
</ul></li><li>Administrative
<ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li>
<li>Types miscellaneous resident communication as needed.</li>
<li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li>
<li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li>
<li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li>
<li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li>
<li>Organizes and files appropriate reports, leases and paperwork.</li>
<li>Attends property and Thrive trainings and meetings as requested.</li>
</ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li>
</ul>
Desired Skills &amp; Experience
<ul><li>Leasing experience in multi-family housing preferred.</li>
<li>National Apartment Leasing Professional (NALP)preferred.</li>
<li>Customer service experience strongly desired.</li>
<li>Yardi/CRM and Onsite experience preferred.</li>
</ul>Desired Competencies
<ul><li>Excellent customer service, sales and closing skills.</li>
<li>Ability to work in a fast-paced and customer service-oriented environment.</li>
<li>Understanding of industry terms and their meaning.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Respects and understands diverse cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li>
<li>Performs duties under pressure and meets deadlines in a timely manner.</li>
<li>Works well both as part of a team and independently.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li>
<li>Desire to learn and take initiative on projects and tasks.</li>
<li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li>
<li>Driven team player looking to bring positive energy to the team.</li>
<li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational and prioritization skills.</li>
<li>Strong attention sales and marketing.</li>
<li>Proficient in Microsoft Word, Outlook and Excel.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Physical Requirements
<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li>
<li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li>
<li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li>
<li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li>
<li>For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.</li>
</ul>Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check &amp; Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4-panel drug screen tests for the following:
<ul><li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>Thrive Communities reserves the right to modify this policy at any time without notice.</div>

Leasing Consultant

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