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community & employee engagement coordinator

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aviation maintenance program coordinator (evening schedule) Jobs in Norfolk

community & employee engagement coordinator Jobs in Norfolk

marketing coordinator

community employee engagement coordinator

Norfolk Airport Authority

<div><p>Begin a challenging career with the Norfolk Airport Authority, a political subdivision of the Commonwealth of Virginia. Our mission is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.</p><p><b>
Job Title: </b><b>COMMUNITY &amp; EMPLOYEE ENGAGEMENT COORDINATOR
</b></p><p><b>Shift Schedule:</b><b> 8:30 AM &ndash; 5:00 PM, Monday through Friday. Additional hours as required </b><b>by mandatory meetings and/or special event coordination.</b></p><p><b>
Starting Pay: </b><b>$72,100.00 ANNUAL</b><b>
</b></p><p><b>CLOSING DATE: This job announcement will be open until filled.</b></p><p><b>
ABOUT US:</b><b> </b>Norfolk International Airport is the aviation gateway to Coastal Virginia and northeastern North Carolina, including the Outer Banks. It has enjoyed three consecutive years of record traffic with nearly 4.9 million passengers in 2025. Its eight commercial airlines offer nonstop service to more than 40 cities coast to coast. Our vision is that every team member has a stake in bringing our &ldquo;Here &amp; There For You&rdquo; brand to life for every passenger and fellow employee. We have a demonstrated commitment to cultivating a positive, collaborative work environment that supports our values of professionalism, responsiveness, innovation, diversity, excellence (P.R.I.D.E.) as outlined in our Strategic Plan.</p><p><b>
OUR MISSION: </b>The mission of Norfolk Airport Authority is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.</p><p><b>
JOB SUMMARY:</b> The Community &amp; Employee Engagement Coordinator supports the Norfolk Airport Authority&rsquo;s mission to strengthen its presence and reputation among those in the region, including external stakeholders as well as those within its internal workforce. This is achieved in part through this position coordinating and participating in targeted outreach activities, partnerships, communications, programs and other events that reflect the Authority&rsquo;s commitment to service and community collaboration. The position also supports a positive workplace culture through the implementation and execution of employee engagement initiatives including but not limited to quarterly and annual recognition events, annual employee outings and award presentations; professional development and training opportunities; and other initiatives that better connect the workforce to the Authority&rsquo;s guest experience values.</p><p><b>
ESSENTIAL JOB FUNCTIONS: </b><i>The following duties are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.</i></p><ul><li>
Develop and implement community engagement initiatives that promote the airport&rsquo;s positive impact and visibility within the region.</li><li>
Coordinate community events, public tours, and educational outreach programs that foster awareness of airport operations and careers.</li><li>
Support charitable partnerships, volunteer activities, and community service initiatives that align with the Authority&rsquo;s values and KPIs that includes but is not limited to Wings for All, Sky&rsquo;s the Limit, United Way Day of Caring, etc.</li><li>
Coordinate a comprehensive <b>Employee Recognition Program</b> celebrating exceptional performance, milestones, and contributions to include current programs such as Employee of the Year, Employee of the Quarter and SHero Awards, and others etc.</li><li>
In conjunction with the Customer Experience Manager and Human Resources, coordinate employee engagement events, appreciation activities, and wellness initiatives that promote teamwork and morale to include the annual wellness fair, holiday celebrations and annual employee outings.</li><li>
Assist in the development and distribution of internal communications that keep employees informed and engaged in the airport&rsquo;s mission and guest experience standards.</li><li>
In coordination with the Customer Experience Manager, lead a committee whose focus is employee and/or community engagement initiatives.</li><li>
In alignment with Authority KPIs, track and prepare events or program participation reports.</li><li>
Collaborate with departments, business partners, and community partners to support engagement and outreach goals.</li><li>
Perform other related duties as assigned.</li></ul><p><b>
KNOWLEDGE, SKILLS, AND ABILITIES: </b><i>The following generally describes the knowledge, skills and abilities required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties.</i></p><ul><li>
Strong interpersonal, verbal, and written communication skills with the ability to engage and motivate diverse audiences.</li><li>
Exceptional organizational and project coordination skills with strong attention to detail.</li><li>
Ability to develop creative engagement strategies and bring new ideas to life.</li><li>
Proficiency with Microsoft Office Suite and familiarity with digital tools such as Canva, Adobe Creative Suite, or equivalent design platforms.</li><li>
Skilled in event planning, coordination, and execution.</li><li>
Ability to work effectively both independently and collaboratively within a team environment.</li><li>
Knowledge of employee engagement principles, training coordination, and community relations best practices.</li><li>
Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism and accuracy.</li><li>
Willingness to work occasional evenings, weekends, or holidays to support events or community activities.</li></ul><p><b>
EDUCATION/TRAINING:</b></p><ul><li>
Bachelor&rsquo;s degree in communications, Public Relations, Marketing, Business Administration, or a related field required.</li></ul><div><ul><li>
Two years of the appropriate type and level of experience will serve as an equivalency to one year of education. In lieu of a bachelor&rsquo;s degree, eight years of relevant experience can be substituted.</li></ul></div><ul><li>
Two (2) years of professional experience in community engagement, employee relations, training and development, or event coordination preferred.</li><li>
Experience in an airport, aviation, public agency, or hospitality setting is desirable.</li></ul><p><b>
SPECIAL REQUIREMENTS:</b></p><ul><li>
Ability to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge as may be required by assigned job duties and responsibilities.</li></ul><p><b>
EQUIPMENT OPERATION: </b>Computer, fax machine, copier</p><p><b>
PHYSICAL &amp; MENTAL DEMANDS: </b>Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depend, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation.</p><p>
Sitting for long periods of time; bending; stooping; lifting to 25 lbs.; climbing up and down stairs (when necessary)</p><p><b>
WORKING CONDITIONS/HAZARDS: </b>None</p><p><b>
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: </b>It is the policy of the Norfolk Airport Authority (NAA) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, NAA will provide reasonable accommodations for qualified individuals with disabilities.</p><p><b>
DISCLAIMER: </b>The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All Norfolk Airport Authority (NAA) employees are at-will under Virginia law and NAA personnel policies.</p><p><br>
</p><p><b>www.flyorf.com/employment</b></p><p>
Contact the Human Resources Department at 757-857-3405 for assistance.</p></div>

Community & Employee Engagement Coordinator

Visiting Angels

<p>We are seeking an outgoing, friendly and dynamic person to join our team as a Marketing Coordinator. The ideal candidate will be responsible for supporting various marketing activities and initiatives to drive brand awareness and engagement, closing sales, and coordinating the intake process for new clients.</p><p><b>Responsibilities</b></p><ul><li>Collaborate with the Executive Director to develop and implement marketing strategies</li><li>Represent the brand to the community and the senior care professional network</li><li>Network with and nurture referral sources through facility visits, networking events, lunches, etc</li><li>Develop leads and bring them on to service through follow-up calls, meetings, notes, etc</li><li>Conduct intakes of new clients and ensure initial visits go smoothly</li><li>Conduct initial meetings between clients and caregivers</li><li>Coordinate marketing projects and campaigns from inception to completion</li><li>Conduct market research</li><li>Monitor and report on the performance of marketing campaigns</li></ul><p><b>Requirements:</b></p><ul><li>Valid Drivers License</li><li>Ability to pass a background check</li></ul><p><b>Experience:</b></p><ul><li>Previous home care, home health, hospice or senior living experience desired</li><li>Previous marketing experience highly desired</li></ul><p><b>Desired Traits</b></p><p>The successful candidate will exhibit:</p><ul><li>Passion and outgoing, friendly personality</li><li>Empathy, compassion, and a sincere desire to help people</li><li>Excellent speaking and interpersonal skills</li></ul><p>If you are a creative individual with a passion for people, we encourage you to apply for this exciting opportunity as a Marketing Coordinator.</p><p><b>Job Type: </b>Full-time</p><p>Pay: From $46,329.00 per year</p><p><b>Benefits:</b></p><ul><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li></ul><p><b>Schedule:</b></p><ul><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekends as needed</li></ul><p><b>Application Question(s):</b></p><ul><li>Do you have reliable transportation to travel throughout the Norfolk, Portsmouth, and Suffolk area on a daily basis?</li></ul><p><b>License/Certification:</b></p><ul><li>Driver's License (Required)</li></ul><p><b>Ability to Relocate:</b></p><ul><li>Norfolk, VA 23510: Relocate before starting work (Required)</li></ul><p>Work Location: Hybrid remote in Norfolk, VA 23510</p><p>Job Type: Full-time</p><p>Pay: $44,193.00 - $45,053.00 per year</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li></ul><p>Ability to Commute:</p><ul><li>Norfolk, VA 23510 (Preferred)</li></ul><p>Ability to Relocate:</p><ul><li>Norfolk, VA 23510: Relocate before starting work (Required)</li></ul><p>Work Location: Hybrid remote in Norfolk, VA 23510</p>

Marketing Coordinator

City of Norfolk, VA

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<div><p>The City of Norfolk's Department of Libraries is currently seeking a Branch Manager for it's Park Place Brach. This position is professional, supervisory and administrative work directing the day-to-day operations of a neighborhood branch. Duties include staff scheduling, attention to the branch facility and technology, selecting, training and evaluating branch staff. Work also includes overseeing, developing and implementing innovative programs, services and special events to promote the use of the branch. Develop and collaborate with community partners to enhance the programs and services of the branch. Participates in system-wide initiatives and committees. Works closely with library leadership to assure services are responsive to patron needs.<br>
<br>
The Norfolk Public Library offers equal opportunity access to information, high quality books and multimedia materials, programs, exhibits, online resources and technology.</p><div><b><br>
Departmental Hiring Salary Range: $62,732.78</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<div><p>Essential functions include but are not limited to:</p><ul><li><div><br>
Serves as part of the leadership team at NPL. Communicates and collaborates with all leadership and departments within the City of Norfolk and NPL.</div></li><li><div>
Upholds policies established by Library Administration.</div></li><li><div>
Provide a positive, innovative, and collaborative work environment.</div></li><li><div>
Supervises employee recruitment, hiring, training, scheduling and performance reviews.</div></li><li><div>
Directs the operations of the library including customer service, reference and readers&rsquo; advisory services, circulation, assisting in developing and implementing innovative programming, collection development.</div></li><li><div>
Monitors and oversees the acquisitions of equipment, programming supplies and vendors, and collection development.</div></li><li><div>
Oversees facility maintenance, custodial services and security services.</div></li><li><div>
Ensure policies and procedures are implemented for staff and the community.</div></li><li><div>
Provides leadership and mentoring for staff development and retention.</div></li><li><div>
Develop, promote and cultivate partnerships through outreach and community engagement.</div></li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education/Experience</b></h2></div>
<div><p>Work requires specialized knowledge in a professional or technical field. Work requires professional level of knowledge of a discipline which is acquired in a Masters degree in Library Science from an ALA accredited university.<br>
<br>
Two years experience as a professional Librarian or equivalent professional experience including management experience.<br>
<br>
<b>Additional Preferred Experience:</b><br>
The candidate should have extensive knowledge in customer service, branch procedures i.e. reference, circulation, collection development and programming.</p></div>
<div><h2 class="jobSectionHeader"><b>Additional Information &amp; Requirements</b></h2></div>
<p></p><div><ul><li>State of Virginia Professional Librarian Certification within six months of employment.</li></ul></div></div></div><p></p>

Branch Manager

Old Dominion University

<div><div><h2 class="jobSectionHeader"><b>Posting Details</b></h2>
<div><div><div>Posting Details
</div><p></p><div><div><div><div><b>Job Title</b></div> <div>Assistant Director, Photography</div>
</div><br>
<div><div><b>Department</b></div> <div>VHS MARKETING AND COMMUNICATIONS</div>
</div><br>
<div><div><b>Position Number</b></div> <div>FP681A</div>
</div><br>
<div><div><b>Location</b></div> <div>Norfolk, VA</div>
</div><br>
<div><div><b>Job Summary</b></div>
<div><div>The Assistant Director of Photography, assigned to Macon &amp; Joan Brock Virginia Health Sciences at Old Dominion University, is responsible for the strategic development, implementation, and oversight of photography initiatives. This role is also responsible as secondary personnel for strategic videography development and implementation, that enhances the reputation, visibility, and brand of the Macon and Joan Brock Virginia Health Sciences at Old Dominion University.<br>
</div><div>Under the direct supervision of the Executive Director for Macon &amp; Joan Brock Virginia Health Sciences Marketing and Communications at Old Dominion University, this position is responsible for capturing high-quality, still images that align with the brand and marketing goals. This photographer will also be responsible for story-driven images that reflect the full range of activities at Macon &amp; Joan Brock Virginia Health Sciences at Old Dominion University for use in marketing and communications efforts, including but not limited to news, public relations, marketing, social media, web, etc. This position will work closely with marketing, design, and creative teams to plan photoshoots, brainstorm concepts, and deliver compelling visual content. This role will also be assigned to execute weekly headshots in a portrait studio as well as take pictures at events and activities (assigned at various times during the week, including evenings and weekends). Primary job duties consist of preparing for editorial photoshoots, images for marketing and editorial photoshoots under the direction of the Art Director, executing headshot/portrait photography, editing images, maintaining library of archived images in a digital asset management system and packaging images as needed for final deliverables. This position requires professionalism, timeliness, responsiveness to requests and needs of campus and willingness to travel to different locations for photoshoots as needed.<br>
</div><div>This position will also serve as the second videographer for Macon &amp; Joan Brock Virginia Health Sciences with responsibilities for the strategic development of digital marketing video including acquisition and production to enhance the University&rsquo;s health and medical reputation and brand image in alignment with University standards. The individual delivers videos to a diverse audience that may include key constituents, internal and external stakeholders, the community-at-large and the news media. Maximizes the quality and frequency of marketing and social media reels and videos while also developing and executing video strategy. This position presents compelling stories and key messages through video. The individual plans and facilitates studio and field-based video production, converts format of completed edited products, and performs other related duties as assigned. Responsible for staying up to date on the latest cameras, processes and</div><div>
and editing techniques.<br>
<br>
<b>The salary range for this role is $66,000 to $72,000 annually.</b><br>
<b>This is an on-site role with no hybrid nor remote work.</b>
</div></div>
</div><br>
<div><div><b>Position Type</b></div> <div>FullTime
</div></div><br>
<div><div><b>Type of Recruitment</b></div> <div>General Public</div>
</div><br>
<div><div><b>Minimum Qualifications</b></div>
<ul><li><b>Master&rsquo;s degree in photography, cinematography, communications, journalism, marketing, or a related field or experience equivalent to a master&rsquo;s degree; Master&rsquo;s degree preferred.</b></li>
<li>Thorough understanding of the healthcare industry and academic healthcare environment.</li>
<li>Considerable knowledge of professional photography techniques with an emphasis on visual storytelling and brand consistency.</li>
<li>Considerable knowledge of advanced photo composition principles, lighting design, color theory, exposure control, and image quality standards.</li>
<li>Working knowledge of institutional branding standards and how visual media supports reputation, visibility, and audience engagement.</li>
<li>Working knowledge of strategic planning and implementation for photography and videography initiatives aligned with organizational goals.</li>
<li>Excellent written and verbal communication skills, with the ability to tailor visual assets and messaging to diverse audiences.</li>
<li>Proficient skill in digital and social media platforms, with the ability to leverage them to amplify the organization&rsquo;s messaging.</li>
<li>Strong project management and organizational skills, with the ability to juggle multiple priorities and deadlines.</li>
<li>Strategic thinking and problem-solving skills, with the ability to identify and capitalize on opportunities.</li>
<li>Demonstrated ability to work collaboratively with cross-functional teams.</li>
<li>Considerable experience researching, organizing, planning, coordinating, managing and directing photo production projects.</li>
<li>Considerable experience developing and implementing successful visual assets for communications and marketing needs.</li>
<li>Considerable experience with photography and videography equipment, editing software, and digital asset management systems such as Adobe Lightroom, Adobe Photoshop, Adobe Premiere and Bynder.</li>
<li>Considerable experience operating DSLR and mirrorless cameras and camera controls, ensuring the proper selection of shutter speeds, apertures, lens types, filters and effects.</li>
<li>Working experience operating photography and videography lighting equipment such as portable and studio lights, off camera flash.</li>
<li>Working experience with event photography, including capturing live event activities, in-the-moment shots, candid shots, posed shots, etc.</li>
<li>Working experience with a studio set up, including lighting, capturing headshots, working with backdrops, etc.</li>
</ul>
</div><br>
<div><div><b>Preferred Qualifications</b></div>
<div>Comprehensive progressively responsible experience in photography, videography, communications, or marketing.</div>
</div><br>
<div><div><b>Conditions of Employment</b></div><br>
</div><div></div><br>
<br>
<br>
<div><div><b>Job Open Date</b></div> <div>02/25/2026</div>
</div><br>
<div><div><b>Open Until Filled</b></div> <div>Yes</div>
</div><br>
<div><div><b>Application Review Date</b></div> <div>03/11/2026</div>
</div><br>
<div><div><b>Job Close Date</b></div>
</div><br>
<div></div><div><div><b>Special Instructions to Applicants / Additional Materials Required</b></div>
<div>Please provide a portfolio of your best photography work and videography from within the past two years. The portfolio maybe a link to an online website included on your cover letter or resume.</div>
</div><br>
<div><div><b>Criminal Background Check</b></div> <div>The final candidate is required to complete a criminal history check.</div>
</div><br>
<div><div><b>Department Information</b></div>
<div>The Office of University Communications shares Old Dominion University&rsquo;s vision, mission and successes with both the campus community and the world at large. Through news and media relations, marketing and branding, photography and video, and numerous digital platforms, our office touts the University&rsquo;s accomplishments and engages Monarchs past, present and future.</div>
</div><br>
<div><div><b>Equity Statement</b></div>
<div>It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.</div>
</div><br>
<div><div><b>Reasonable Accommodation Request</b></div>
<div>If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141.</div>
</div><br>
<div><div><b>Pay Transparency Nondiscrimination Provision</b></div>
<div>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or &copy; consistent with contractor&rsquo;s legal duty to furnish information.</div>
</div><br>
<div><div><b>ODU Statement</b></div>
<div>Old Dominion University, located in Norfolk, is Virginia&rsquo;s forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia&rsquo;s economy.</div>
</div><br>
</div></div></div></div></div><h2 class="jobSectionHeader"><b>Applicant Documents</b></h2>
<div><b>Required Documents</b>
<div><ul><li>Resume</li></ul>
<ul><li>Cover Letter/Letter of Application</li></ul>
</div><b>Optional Documents</b>
</div><p></p><h2 class="jobSectionHeader"><b>Supplemental Questions</b></h2>
<div><p>Required fields are indicated with an asterisk (*).</p></div></div><p></p>

Assistant Director, Photography

Northeast Community College

<div><div>Posting Details
</div><p></p><div><div><div><div><b>Classification Title</b></div> <div>Full Time Hourly Staff</div>
</div><div></div><div>
</div><br>
<div><div><b>Posting Number</b></div> <div>FY17/18504SF</div>
</div><br>
<div><div><b>Position Status</b></div> <div>Full-time</div>
</div><br>
<div><div><b>FLSA</b></div> <div>Non-Exempt</div>
</div><br>
<div><div><b>Salary and Benefits</b></div>
<div>This position is in Salary Grade CS1, with a minimum starting salary range of $17.55 per hour. The successful candidate&rsquo;s salary will be calculated based on education and experience within the grade range.<br>
<br>
This position is eligible for full-time fringe benefits package including:<br>
<ul><li>College-paid health insurance premiums for single, employee/spouse, employee/children or family plans</li><li>College-paid employee dental premiums</li><li>College paid life insurance and long-term disability insurance</li><li>Competitive rates for vision plans and dependent dental</li><li>Up to 9.5% matching on 403(b) retirement plan</li><li>BestCare EAP</li><li>Flex spending plans</li><li>Generous leave package</li></ul></div>
</div><br>
<div><div><b>Campus</b></div> <div>Norfolk, NE</div>
</div><br>
<div><div><b>General Description</b></div>
<div>The Intake Specialist provides operational support and general office assistance within Student Health and Counseling Services. This role contributes to outreach and promotional initiatives and supports wellness resources such as the campus food pantry by coordinating donations, maintaining organization, and assisting students in accessing services. The Intake Specialist must be able to recognize signs of acute distress or cris and respond with appropriate interventions. Success in this role requires strong independent judgment, initiative, and problem-solving skills, as well as the ability to manage sensitive and confidential information with the highest level of discretion, tact, and professionalism.<br>
<br>
The position follows a standard schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m.</div>
</div><br>
<div><div><b>Qualifications: Education</b></div>
<div>A minimum of an associate degree or equivalent is required. A bachelor&rsquo;s degree in social work, psychology, counseling, human services or related field is preferred.</div>
</div><br>
<div><div><b>Qualification:Experience</b></div>
<div>At least one year of experience in office clerical work or a related field is preferred.</div>
</div><br>
<div><div><b>Qualification:Skills</b></div>
<div>The successful candidate must be able to communicate effectively, both in writing and verbally, in a professional and empathetic manner. They must demonstrate the ability to work collaboratively with students, faculty, staff, and community partners while maintaining a friendly, personable, and welcoming presence. A high level of cultural competence and sensitivity to diverse student populations is essential. Candidates should be organized, detail-oriented, and capable of managing weekly and monthly tasks in a timely manner. Strong networking skills and the ability to build positive relationships on and off campus are required, as is familiarity with local community resources and referral processes. The position also requires the ability to collect and manage basic data, research, and learn new information, and apply knowledge effectively in support of student success.</div>
</div><br>
<div><div><b>Special Instructions to Applicants</b></div>
</div><br>
<div></div><div><div><b>Open Date</b></div> <div>03/03/2026</div>
</div><br>
<div><div><b>Close Date</b></div>
</div><br>
<div></div><div><div><b>Open Until Filled</b></div> <div>Yes</div></div></div></div></div>

Student Health and Counseling Intake Specialist

Children's Hospital of the King's Daughters

<div><div><div><div><ul><li><div><div><b>GENERAL SUMMARY</b></div>
<ul><li><div><div><div><p>The Program Manager, Training (Epic) serves as the subject-matter expert in the Epic-led end user training model, and provides online training materials and virtual trainers to lead classroom training based on Epic&rsquo;s Foundational System. The role collaborates closely with leadership, operational managers, trainers, and frontline team members to ensure training initiatives support quality, accuracy, compliance, and performance standards across the organization. Reports to departmental leadership.</p>
</div></div></div></li></ul></div></li><li><div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></div>
<ul><li><div>Leads the design, delivery, and continuous improvement of participant-centered, application-based training programs for staff and leaders.</div>
</li><li><div>Develops and maintains standard work documentation, ensures updates are communicated effectively, and integrates organizational changes into training materials.</div>
</li><li><div>Plans and manages employee onboarding program for end-user system access to include new hires as well as departmental transfers.</div>
</li><li><div>Communicates training policies, procedures, and key systems upgrades and changes for end-user system access across the organization.</div>
</li><li><div>Evaluates training effectiveness, identifies performance gaps, partners with leaders to develop targeted solutions, and operates with a high level of independence.</div>
</li><li><div>Maps staff and providers to required training through role analysis in coordination with Informatics teams.</div>
</li><li><div>Coordinates with Informatics teams all classroom and equipment needs of Epic-led virtual training for staff.</div>
</li><li><div>Performs all other duties as assigned.</div>
</li></ul></div></li><li><div><div><b>LICENSES AND/OR CERTIFICATIONS</b></div>
<ul><li><div><b>Required Licenses and/or Certifications</b></div>
<ul><li><div>None</div>
</li></ul></li></ul></div></li><li><div><div><b>MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS</b></div>
<ul><li><div><b>Required Education and Experience
</b></div><ul><li><div>Bachelor&rsquo;s degree in a related field required, or an equivalent combination of education and experience necessary.</div>
</li><li><div>3&ndash;5 years of training and/or program or project management experience required.</div>
</li><li><div><div>Experience with project management and marketing and communications.</div>
</div></li></ul></li><li><div><b>Preferred Education and Experience
</b></div><ul><li><div>Experience with healthcare environment preferred.</div>
</li><li><div><div>Experience working with Electronic Health Records Systems (Epic, Oracle Health (Cerner), or similar, is a plus.</div>
</div></li></ul></li><li><div><b>Required Knowledge, Skills and Abilities</b></div>
<ul><li><div>Capacity to manage multiple competing objectives and clearly communicate results.</div>
</li><li><div>Ability to communicate the importance of training and engagement to all stakeholders.</div>
</li><li><div>Strong organizational and coordination skills; ability to sequence activities logically.</div>
</li><li><div>Ability to develop and adhere to schedules to meet project deadlines.</div>
</li><li><div>Interpersonal skills to function well in administrative, management, and patient care environments.</div>
</li><li><div>Excellent knowledge of English grammar and spelling for use in both verbal and written communication.</div>
</li><li><div>Ability to use PC-based word processing, spreadsheet, and presentation software.</div>
</li></ul></li></ul></div></li><li><div><div><b>WORKING CONDITIONS</b></div>
<ul><li><div><div><div><p>Normal office environment with little exposure to excessive noise, dust, temperature and the like.
</p></div></div></div></li></ul></div></li><li><div><div><b>PHYSICAL REQUIREMENTS</b></div>
<ul><li><div><div><div><p>Click here to view physical requirements.</p><br>
</div></div></div></li></ul></div></li></ul></div></div></div><br>
Location: Childrens Hospital of The Kings Daughters &middot; EPIC Department<br>
Schedule: Full-Time, Days</div>

Program Manager, Training (Epic)

Sentara

<div><b>Department and Name:</b> SNG Patient Access- Consolidated Hospital Support<br>
<b>Physical Location:</b> Norfolk, VA<br>
<b>Location Type:</b> On-Site<br>
<b>Employment Status:</b> Regular-Full time<br>
<b>Shift:</b> First (Days)<br>
<b>Posted Date:</b> March 3, 2026</div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Job Overview</b></h2></div><div><div><div>
<div><p><b>Full-Time, Days</b></p>
<p>As a <b>Patient Access Representative </b>with Sentara, you will work in Patient Registration for various registration areas of the hospital. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role allows you to work with both clinical and non-clinical staff. If you desire, there are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.</p>
<p>Click <b>https://youtu.be/5J3AFqVhS8w</b> (Opens in a new tab) to hear Jasmine tell us about a day in the life of a Patient Access Representative with Sentara Health.</p>
<p><b>Up to $1,500 Sign-On Bonus for Qualified Candidates!
</b></p><p><b>Education</b><br>
HS &ndash; High School Grad or Equivalent</p>
<p><b>Certification/Licensure</b><br>
No specific certification or licensure requirements</p>
<p><b>Experience</b></p>
<ul><li>2 years of Customer Service and/or Data Entry</li>
<li>Associate or bachelor&rsquo;s degree in <b>Lieu of two years of experience</b></li>
<li>Proficiency in Keyboarding</li>
</ul><p><b>K</b><b>eywords:</b> Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical,
</p></div></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2></div><div><div>
<p>Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission &ndash; &ldquo;we improve health every day.&rdquo; Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina including 10 hospitals with the prestigious Magnet&reg; recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety, and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as &ldquo;America&rsquo;s Best-In-State Employer&rdquo; (2024), &ldquo;Best Employer for Veterans&rdquo; (2022, 2023), and &ldquo;Best Employer for Women&rdquo; (2020), and named to IBM Watson Health&rsquo;s &ldquo;Top 15 Health Systems&rdquo; (2021, 2018).</p>
<p>Learn more (Opens in a new tab)</p></div></div></div></div>

Patient Access Representative I

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