account manager - commercial lines (real estate, habitational, hotels)

account manager - commercial lines (real estate, habitational, hotels) Jobs in Jersey City

housing case manager/ specialist Jobs in Jersey City

housing case manager/ specialist

manager, corporate communications Jobs in Jersey City

manager, corporate communications

medical practice manager Jobs in Jersey City

medical practice manager

pro experience manager Jobs in Jersey City

pro experience manager

community manager

Veris Residential Inc

<div></div><div><div><div><div><div><div><div>Veris Residential, Inc. is a forward-thinking real estate investment trust (REIT) that primarily owns, operates, acquires and develops premier Class A multifamily properties in the Northeast. Our technology-enabled, vertically integrated operating platform delivers a contemporary living experience aligned with residents&rsquo; preferences while positively impacting the communities we serve. We are guided by an experienced management team and Board of Directors, underpinned by leading corporate governance principles; a best-in-class approach to operations; and an inclusive culture based on meritocratic empowerment. 
We have a need for an individual with commitment, drive and a passion for excellence, along with prior experience in residential property management and operations, to join our award-winning property management team as a Community Manager for our luxury rental property Sable, Jersey City , NJ. 
Our Operations team is accountable for effectively managing and coordinating team members, activities, and available resources in order to accomplish property goals &amp; financial objectives. 
Duties and responsibilities include:
Financial:
<ul><li>Preparation of annual budgets and ancillary reports
</li><li>Management of property operations within approved budget
</li><li>Analyzing variances and initiating corrective action
</li></ul>Personnel:
<ul><li>Hire, train, motivate &amp; supervise on-site team members
</li></ul>Office Administration:
<ul><li>Ensure accuracy in preparation &amp; review of property data/reporting
</li></ul>Resident Relations:
<ul><li>Enhance resident retention through provision of phenomenal customer service
</li></ul>General:
<ul><li>Coordination of work orders and move ins/move outs with the Maintenance Department
</li><li>Marketing and leasing of the property
</li><li>Communication with residents, vendors &amp; contractors
</li><li>Safety
</li></ul>The skills/experience essential to the success of these positions include, but are not limited to:
<ul><li>Minimum (3) years recent experience in residential property management
</li><li>Minimum (2) years in a supervisory capacity
</li><li>NJ Real Estate License required
</li><li>Bachelor&rsquo;s degree is preferred
</li><li>Proven ability in providing exceptional resident relations and services
</li><li>Excellent written and verbal communication skills, as well as professional appearance and demeanor
</li><li>Ability to work weekends and flexible hours
</li><li>Proven proficiency level in Microsoft Word, Excel (formulas) and Outlook
</li><li>Yardi experience preferred
</li><li>Previous experience in a customer service environment
</li><li>Well-organized in a fast-paced environment successfully multi-task; work independently and meet multiple deadlines
</li><li>Familiarity with Fair Housing regulations/guidelines
</li><li>Valid driver&rsquo;s license and insurance required
</li></ul>Compensation: $90k-$100k 
Veris Residential, Inc. has a proven record of success along with competitive compensation and an excellent benefits package which includes medical, dental, vision, FSA/DDC, company paid life insurance, supplemental insurance programs and 401(k).
Great Place to Work Certified Jan 2025 &ndash; Jan 2026
Put your career on our fast track to success by contacting us now!
For more information, please visit the careers page on www.verisresidential.com .
Veris Residential is an equal opportunity/affirmative action employer. Veris Residential does not discriminate against applicants on the basis of race, creed, nationality, sex, color, religion, national origin, ancestry, age, genetic information, mental or physical disability, marital status, familial status, domestic partnership status, civil union status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, military status or any other category protected by federal, state or other law applicable in the location of employment.</div></div></div></div></div></div></div>

Community Manager

JPMorganChase

<div>JOB DESCRIPTION 
﻿Become an integral part of Consumer &amp; Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Administrative Assistant in Consumer &amp; Community Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities<ul><li>
Maintain complex and detailed calendars</li><li>
Screen incoming calls and determine the level of priority, while using caution in dispensing information</li><li>
Manage the coordination and logistics of both internal and external meetings</li><li>
Arrange and coordinate complicated domestic and international travel</li><li>
Organize all aspects of internal and external events, including catering and transportation</li><li>
Process invoices and T&amp;E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines</li><li>
Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access</li><li>
Produce high quality emails and messages to individuals at all levels of the organization</li><li>
Maintain department documents, including current organizational charts and Executive Bio&rsquo;s</li><li>
Handle regular activities without prompting, and advise in advance with issues or delays</li><li>
Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
</li></ul>Required qualifications, capabilities and skills<ul><li>
At least five years of administrative experience</li><li>
Advanced ability to organize</li><li>
Discretion and good judgment in confidential situations, and proven experience interacting with senior management</li><li>
Strong interpersonal, written, and oral communication skills</li><li>
Strong proficiency in Microsoft Office</li><li>
Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
Experience supporting at the Managing Director level (or equivalent) or above</li><li>
College degree is a plus</li></ul>
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
 
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Executive Administrative Assistant

Insurance Office of America

<div>Description
Job Description:
Title: Account Manager - Commercial Lines
Work Mode: Fully remote for EST/CST based candidates | Location/Supporting: Cherry Hill, NJ| Book Focus: Real Estate, Habitational, Property, Hotels 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 
 
Key Responsibilities:<ul><li>
Technical Competence: Maintain technical competence and industry expertise.</li><li>
Team Leadership: Direct daily activities of the account management team.</li><li>
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.</li><li>
Policy Management: Manage policy expirations and renewals.</li><li>
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.</li><li>
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.</li><li>
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</li><li>
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.</li><li>
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.</li><li>
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</li><li>
Policy Compliance: Stay updated on company policies and procedures.</li><li>
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.</li><li>
Champion IOA Values: Demonstrate integrity and leadership.</li></ul> 
 
Ideal Candidate Qualifications:<ul><li>
3+ years of account management experience, or 5+ years in the insurance industry</li><li>
Thorough knowledge of insurance brokerage and client needs</li><li>
Required active licensing; professional designation (CIC or equivalent) preferred</li><li>
Strong analytical, problem-solving, and decision-making skills</li><li>
Exceptional customer service, communication, multitasking, and organizational skills</li><li>
Proficiency in MS Office (Outlook, Word, Excel)</li><li>
High School Diploma (or equivalent)</li></ul> 
 
What We Offer:<ul><li>
Competitive salaries and bonus potential</li><li>
Company-paid health insurance</li><li>
Paid holidays, vacations, and sick time</li><li>
401K with employer match</li><li>
Professional growth and career progression opportunities</li><li>
Respectful culture and work/family life balance</li><li>
Community service commitment</li><li>
Supportive teammates and a rewarding work environment</li></ul> 
 
What to Expect (Application Process):<ul><li>
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range
The expected pay range for this position is $70,000 to $85,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Account Manager - Commercial Lines (Real Estate, Habitational, Hotels)

ProAutomated Inc

<div>For those who&rsquo;d rather be on the move than behind a desk.
We're looking for curious, adaptable problem-solvers who love travel, hands-on work, and being part of a team that actually knows your name.
Your journey starts with our four-week paid training program in Newark, DE. An immersive experience that often feels like a reset. It&rsquo;s a chance to step into a new career, sharpen technical skills, and build relationships with a teammates learning alongside you. By the time training ends, you won&rsquo;t just understand the work - you&rsquo;ll be more confident, and a part of a community that supports each other in and out of the field.
We also believe in transparency. This training prepares technically skilled individuals for real field work. Success requires a basic foundation in electrical systems, programming, and communication networking. If you&rsquo;re completely new to these areas, this role may not yet be the right fit.<h3 class="jobSectionHeader">
Why You&rsquo;ll Love Working With Us</h3>
Work + Travel, Combined. 
You&rsquo;ll experience new towns, tackle unique projects, and earn all your own travel rewards while working directly with customers across North America. There is no office to report to, and you&rsquo;ll be away from home while you&rsquo;re working.
Fair Pay That Grows With You. 
Starting base salary $62,000&ndash;$75,000, depending on location, education, and experience. 
You&rsquo;ll also receive per diem for meals, mileage reimbursement, utilization bonuses, weekend bonuses and more. We don&rsquo;t have endless budgets, but we do have trust, teamwork, and appreciation of knowing every person by name.
Room to Grow. 
We invest in your development through paid training, annual performance raises, and a 5% salary increase after six months. Learn, advance, and build a career that can take you in multiple directions. We will be your biggest cheerleaders of growth, even if you&rsquo;re not with ProAutomated forever.
Real Benefits + Real Flexibility. 
Health, dental, and life insurance, a matching 401(k), short &amp; long term disability options, paid vacation, and flexible time off after 18 months. We take care of you, on and off the job.
A Team That Gives You Community. 
We&rsquo;re a smaller, people-first company where teamwork, adaptability, and humor are part of the job. All of our leaders have grown into their positions at ProAutomated, so your manager has done what they&rsquo;re asking you to do. We hold each other to high standards, accept none of us are perfect, and push for excellence. You&rsquo;ll be surrounded by people who have your back.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3>
You&rsquo;ll be part of the team that keeps automation projects moving. At ProAutomated, we don&rsquo;t install systems, we partner with system integrators and manufacturers to ensure everything works flawlessly when it matters most.<ul><li>
Support data center startups, performing on-site mechanical, electrical, and control checks.</li><li>
Lead startup, checkout, and acceptance testing for warehouse fulfillment and manufacturing systems in industries like food and beverage.</li><li>
Partner with automation and controls engineers to test, troubleshoot, and validate their systems on-site.</li><li>
Provide clear communication and updates to customers and project teams to keep progress smooth and accurate.</li><li>
Typical travel rotations follow a days on &amp; off schedule: 5 on - 2 off, 10 on &ndash; 4 off, or 14 on &ndash; 7 off. Every project brings new challenges and new locations.</li><li>
Work with various customers, getting invaluable real world experience with massive companies, but with the ProAutomated team supporting you.</li></ul><h3 class="jobSectionHeader">
What We&rsquo;re Looking For</h3><ul><li>
A genuine love of travel, expect to be away from home on rotation (we&rsquo;ll handle the logistics).</li><li>
Preferred experience: have a working knowledge of electrical systems, programming, and communication networking skills.</li><li>
Adaptability and grit, you thrive when plans change and challenges pop up.</li><li>
Strong communication and problem-solving skills.</li><li>
Must live within 50 miles of a major airport (relocation assistance available).</li><li>
Personal vehicle within 45 days of employment (for local projects).</li><li>
Authorized to work in the U.S.</li><li>
A technical degree or equivalent hands-on experience (3+ years) in a related field such as electrical, mechanical, or automation engineering.</li></ul><h3 class="jobSectionHeader"> 
Physical Requirements</h3>
The below physical requirements are considered essential functions of the role.<ul><li>
Ability to walk long distances across large facilities or job sites as part of daily work activities.</li><li>
Climb ladders, stairs, or work at heights.</li><li>
Lift, carry, and move up to 50 lbs.</li><li>
Stand, kneel, or reach for extended periods</li><li>
Work in varied environments (construction sites, outdoor, hot/cold)</li></ul>
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.<h3 class="jobSectionHeader">
Ready for a Career That Takes You Places?</h3>
If you want a career that&rsquo;s challenging, travel-filled, and far from ordinary, where your effort actually matters, we&rsquo;d love to meet you.
Apply now to get on our radar for early 2026 hiring. 
Principals only &mdash; recruiters, please do not contact.
ProAutomated is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment where all team members feel respected and supported. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. 


eXQDfMK61B</div>

Field Service Engineer - Automation Industry

Grace Community Care

<div>About Grace Community Care &amp; Homes
Grace Community Care &amp; Homes delivers community-based housing support services for adults with disabilities, behavioral health needs, and other vulnerable populations.
Through a combination of public funding and private partnerships, we provide programs designed to promote housing stability, independence, and community integration. Our approach combines evidence-based housing navigation, tenancy support, and person-centered care to ensure clients can secure and maintain safe, stable housing.
As part of our team, you will work alongside dedicated professionals and community partners, making a measurable difference in the lives of Bronx residents.
Why Join Us<ul><li>
Join a mission-driven public&ndash;private nonprofit with deep community impact</li><li>
Engage in hands-on, meaningful work supporting housing stability and independence</li><li>
Work in a collaborative team environment with experienced social services and housing professionals</li><li>
Access comprehensive benefits, including healthcare and paid time off (PTO)</li><li>
Opportunities for career growth, cross-sector collaboration, and professional development</li></ul>
Position Overview
Grace Community Care &amp; Homes is seeking a dedicated and organized Housing Specialist to provide housing support services to individuals in the Bronx.
The Housing Specialist will guide clients through all aspects of the housing process&mdash;from locating housing and completing applications to lease execution and tenancy stabilization. This role requires strong relationship-building skills and community engagement to ensure sustainable housing outcomes.
This is a community-based, field-focused role with regular in-person engagement throughout the Bronx.
Key ResponsibilitiesHousing Navigation &amp; Placement<ul><li>
Assist individuals in identifying safe, suitable, and affordable housing opportunities</li><li>
Support clients with applications, documentation, and housing eligibility verification</li><li>
Coordinate apartment viewings, lease signings, and move-in logistics</li><li>
Build and maintain relationships with landlords, property managers, and housing providers</li></ul>
Tenancy Support &amp; Stabilization<ul><li>
Provide ongoing tenancy support to ensure long-term housing stability</li><li>
Educate clients on lease obligations, budgeting, and tenant responsibilities</li><li>
Address tenancy challenges and intervene early to prevent housing disruption</li><li>
Support clients in developing independent living skills</li></ul>
Client Engagement &amp; Case Management<ul><li>
Maintain a caseload of approximately 30-45 clients</li><li>
Conduct home visits and community-based meetings</li><li>
Develop individualized housing stability plans</li><li>
Coordinate with care teams and community partners to provide holistic support</li></ul>
Documentation &amp; Compliance<ul><li>
Maintain timely and accurate documentation of services and client interactions</li><li>
Track housing placements, outcomes, and program metrics</li><li>
Participate in team meetings, case consultations, and professional development</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree in social work, human services, public health, or related field preferred</li><li>
Minimum 2 years of experience in case management, housing navigation, or social services</li><li>
Experience working with vulnerable populations preferred</li><li>
Knowledge of affordable and supportive housing systems is a plus</li><li>
Strong organizational, communication, and problem-solving skills</li><li>
Ability to manage a 30-45 client caseload in a field-based environment</li><li>
Proficiency with Microsoft Office and electronic documentation systems</li><li>
Reliable transportation and ability to travel throughout the Bronx for client visits and housing meetings</li><li>
Must have access to personal computer and high-speed internet</li></ul>
Schedule &amp; Benefits
Schedule: Monday &ndash; Friday | 10:00 AM &ndash; 6:00 PM
Job Type: Full-time $25.00-28.00 per Hour 
Benefits 
<ul><li>
Health Care Plan (Medical, Dental &amp; Vision)</li><li>
Retirement Plan (401k, IRA)</li><li>
Paid Time Off (Vacation, Sick &amp; Public Holidays)</li></ul></div>

Housing Case Manager/ Specialist

The Home Depot

<div>Position Purpose:
Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete. The Pro XM executes safe opening and closing processes and performs Manager on Duty (MOD) responsibilities strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. They coach and train associates on company policies, safety procedures, and customer service. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. They also collaborate with Store Leaders, Outside Sales, and Specialty Managers to provide input on Pro strategies. This position requires strict adherence to all timekeeping and break policies. The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Service Leadership: Champion the GET culture by working alongside the team to model service standards and provide real-time coaching on customer interactions. Pro Experience: Actively manage the Pro area to minimize wait times, ensuring carts, signage, and equipment are always available for Pro customers. Inventory Execution: Walk the Top 10 Pro Classes daily to ensure on-shelf availability and job-lot quantities, partnering with ASMs to address gaps. Order Quality: Validate all Will Calls &amp; Deliveries at the start of every shift to ensure accuracy, quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure satisfaction, escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers.</li><li>
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is current and drive engagement with hdPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Staffing &amp; Coverage: Monitor Pro Department staffing to address immediate coverage and and manage attendance variances. Accountability: Enforce THD policies and hold associates accountable for operational standards and behavioral expectations</li><li>
15% -Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines. Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash; Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Specialty ASM or Pro ASM</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
At least 1 year prior merchandising and/or operational experience.</li><li>
At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Decision Quality
</li><li>Self-Development</li><li>
Situational Adaptability</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Pro Experience Manager

C3 Industries

<div>JOB SUMMARY:
The Director of Digital Marketing &amp; Ecommerce is responsible for developing and executing a comprehensive digital marketing strategy to increase brand visibility, customer engagement, acquisition, retention, and revenue across C3 Industries and High Profile Cannabis Shops. This role oversees all digital touchpoints, including website management, SEO/SEM, paid media, social media, and e-commerce. A hands-on leader, this individual will manage a team and collaborate closely with cross-functional partners to deliver a best-in-class digital experience in a highly regulated and evolving industry.
JOB DUTIES:
Core duties and responsibilities include the following.
<ul><li>Serve as the primary strategist for all digital marketing initiatives, establishing KPIs, measurement frameworks, and attribution models across all channels.</li><li>
Oversee paid media strategy and performance across Meta and Google Ads, guiding vendors and internal teams on segmentation, testing frameworks, and conversion tracking to meet growth targets.</li><li>
Support and report on comprehensive analytics dashboards using Google Analytics 4, Meta Business Manager, Google Ads, and other platforms to track customer journey, ROAS, CAC, LTV, and attribution modeling.</li><li>
Conduct deep-dive performance analysis on paid media campaigns, identifying optimization opportunities through testing, cohort analysis, and predictive modeling.</li><li>
Lead the development and execution of a holistic, data-informed digital marketing strategy that drives measurable traffic to stores and websites while increasing customer engagement and revenue.</li><li>
Manage substantial paid media budgets across Meta and Google platforms, with responsibility for budget allocation, performance forecasting, and ROI optimization.</li><li>
Design and oversee execution of sophisticated A/B and multivariate testing programs across ad creative, landing pages, audience targeting, and campaign structures to build a culture of data-informed iteration and optimization.</li><li>
Partner with the Retail leadership team to support digital marketing for retail locations, using location-based data and local market insights to drive traffic and retention.</li><li>
Act as a strategic partner across marketing functions on inbound and outbound campaigns, ensuring all initiatives are measurable and data-supported.</li><li>
Lead e-commerce analytics and conversion rate optimization, including funnel analysis, user behavior tracking, cart abandonment analysis, and checkout optimization.</li><li>
Develop and oversee advanced e-commerce analytics frameworks, ensuring robust tracking of customer behavior, product performance, and segmentation to support personalization and conversion goals.</li><li>
Oversee SEO strategy execution in partnership with external SEO agency, with emphasis on technical SEO analytics and performance measurement.</li><li>
Provide strategic oversight for digital merchandising and content optimization on Dutchie, aligning platform performance with broader business objectives for customer acquisition and revenue growth.</li><li>
Own the digital experience roadmap in partnership with Retail and IT teams with focus on conversion tracking, user experience analytics, and mobile performance measurement.</li><li>
Ensure cannabis and data privacy compliance and regulations while maintaining robust analytics capabilities across all digital touchpoints.</li></ul>
SUPERVISORY RESPONSIBILITIES:
Directly manages Ecommerce Merchandising Manager, Digital Marketing Specialist, and Social Media Specialist. Also leads key vendor relationships and partners closely with the Data &amp; Analytics team.
JOB REQUIREMENTS:
<ul><li>Bachelor's degree in Marketing, Communications, Computer Science, or a related field.</li><li>
5+ years of digital marketing experience, with at least 3 years in a leadership role.</li><li>
Cannabis industry experience preferred.</li><li>
Familiarity with cannabis-specific platforms (Weedmaps, Leafly, SpringBig, HubSpot, Leaf Logix) is highly desirable.</li><li>
Advanced proficiency in Google Analytics 4, Google Tag Manager, Meta Business Manager, and Google Ads platform</li><li>
Deep understanding of digital marketing channels including SEO, SEM, paid social, and web UX.</li><li>
Excellent written and verbal communication skills.</li><li>
Strong analytical and project management abilities.</li><li>
Proactive, adaptable, and able to thrive in a dynamic, fast-paced, and highly regulated industry.</li><li>
A strategic thinker and collaborative leader who also enjoys rolling up their sleeves to execute.</li></ul></div>

Director of Digital Marketing & Ecommerce

Explore 37+ Community manager in Jersey City this March. Find roles across top companies and apply now to boost your career.