operations manager

social media manager

commercial manager

assistant manager

planning manager

community services manager

Dubai Holding

<div>
 
 
 
 About Dubai Holding Community Management:
 
 
 
 
 Dubai Holding Community Management (DHCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DHCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.
 
 
 At DHCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.
 
 
 Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively.
 
 
 We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more.
 
 
 
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 To facilitate liaison and communication between DHCM and the owners/tenants of assigned communities, ensuring the timely collection of service charges, monitoring community conditions, and addressing identified issues to deliver quality customer service, maintain decent living standards, and achieve customer satisfaction within DHCM communities.
 
 
 
 
 
 
 
 
 
 
 The main duties and responsibilities of this role:
 
 
 
 
 
 1- Community Relations &amp; Customer Service:
 
 
 <ul>
 <li>
 Attend meetings to represent owners and tenants concerns, ensuring that all inquiries and complaints are communicated and addressed promptly.
 </li>
 <li>
 Respond to all inquiries and complaints from owners/tenants in a timely manner, ensuring adequate customer service.
 </li>
 <li>
 Investigate customer complaints to identify issues, follow up on relevant actions, and ensure customer satisfaction with the outcome.
 </li>
 <li>
 Escalate unresolved issues efficiently through appropriate processes.
 </li>
 <li>
 Educate owners and tenants about DHCM&rsquo;s community rules and regulations to ensure full compliance.
 </li>
 <li>
 Assist the Community Manager in liaising with local authorities and communities to resolve day-to-day community issues, including Owners Committee (OC) management in line with RERA requirements and handling of violation management processes.
 </li>
 </ul>
 
 
 
 
 
 2- Financial Management &amp; Service Charge Collection:
 
 
 <ul>
 <li>
 Execute the timely collection of service charges for assigned communities to ensure sufficient funds for sustained services.
 </li>
 <li>
 Inform owners/tenants of any changes or issues related to service charges to avoid disruption to community services.
 </li>
 <li>
 Participate in community budgeting with the Community Manager by coordinating with all stakeholders and service providers to provide accurate and relevant information, and by preparing and submitting all supporting documents required by RERA.
 </li>
 </ul>
 
 
 
 
 
 3- Community Operations &amp; Quality Monitoring:
 
 
 <ul>
 <li>
 Perform regular site inspections of assigned communities to observe the condition of assets and service quality (soft services, pest control, external cleaning, waste management, landscaping, and security).
 </li>
 <li>
 Monitor third-party service providers to ensure services maintain the community in line with Service Level Agreements (SLAs).
 </li>
 <li>
 Provide feedback and coordinate with relevant internal departments and/or third-party service providers to address identified issues with community infrastructure or soft services promptly.
 </li>
 </ul>
 
 
 
 
 
 4- Documentation &amp; Compliance:
 
 
 <ul>
 <li>
 Issue No Objection Letters (NOLs) for assigned communities to ensure all activities are conducted safely, securely, and in compliance with community rules.
 </li>
 <li>
 Update the database of owners to ensure accurate contact details for service charge collection and ongoing communication.
 </li>
 <li>
 Ensure all customer complaints are logged in the system to record and monitor progress in a timely and quality manner.
 </li>
 <li>
 Follow all relevant departmental policies, processes, standard operating procedures (SOPs), and instructions for controlled and consistent work execution.
 </li>
 </ul>
 
 
 
 
 
 5- Reporting &amp; Continuous Improvement:
 
 
 <ul>
 <li>
 Prepare Facility and Community Management departmental statements and reports accurately and timely to meet DHCM&rsquo;s requirements, policies, and standards.
 </li>
 <li>
 Identify opportunities for continuous improvement in systems, processes, and practices, considering international leading practices, cost reduction, and productivity improvement.
 </li>
 <li>
 Maintain regular and up-to-date incident and progress reports.
 </li>
 <li>
 Adhere to company policy and procedure, maintaining professionalism and confidentiality of all information.
 </li>
 <li>
 Decision-making authority rests with the line manager, department head, and business unit head as per DHCM&rsquo;s Delegation of Authority (DOA).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About you:
 
 
 
 
 The ideal candidate will have the below qualifications and experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or a similar field.
 </li>
 <li>
 Master's degree preferred.
 </li>
 <li>
 Minimum of 4- 5 years of experience in a similar field (community management, property management, customer service).
 </li>
 <li>
 Project Management skills.
 </li>
 <li>
 Data Management &amp; Reporting
 </li>
 <li>
 Understanding of Service Level Agreements (SLAs)
 </li>
 <li>
 Basic Financial Understanding
 </li>
 <li>
 Effective interpersonal and communication skills.
 </li>
 <li>
 Problem-Solving and Decision-Making
 </li>
 <li>
 Time management, priority setting, and organizational skills.
 </li>
 <li>
 Flexibility and adaptability.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About Benefits:
 
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
</div>

Senior Supervisor - Community Management

DUBAI PROPERTIES GROUP LLC

1- Community Relations & Service Excellence:<ul><li>Attend meetings to represent owners and tenants&#x27; concerns, ensuring that all inquiries and complaints are communicated and addressed promptly.</li><li>Investigate and resolve customer complaints, escalating complex issues as needed, to ensure high levels of customer satisfaction.</li><li>Educate owners and tenants on DHCM&#x27;s community rules and regulations to ensure full compliance.</li><li>Assist the Community Manager in liaising with local authorities and communities to resolve day-to-day community issues, including Owners Committee (OC) management in line with RERA requirements and handling of violation management processes.</li></ul>2- Financial Management & Service Charge Collection:<ul><li>Execute the timely collection of service charges for assigned communities to ensure sufficient funds for ongoing services.</li><li>Communicate any changes or issues related to service charges to owners/tenants to prevent service disruptions.</li><li>Participate in community budgeting with the Community Manager by coordinating with all stakeholders and service providers to provide accurate and relevant information, and by preparing and submitting all supporting documents required by RERA.</li></ul>3- Community Operations Oversight & Quality Assurance:<ul><li>Perform regular site inspections to assess the condition of community assets and service quality across soft services (e.g., pest control, cleaning, waste management, landscaping, security).</li><li>Monitor third-party service providers to ensure adherence to Service Level Agreements (SLAs) and maintain decent living conditions for residents.</li><li>Provide feedback and coordinate with internal departments and/or third-party providers to address identified infrastructure or service issues promptly.</li></ul>4- Documentation, Compliance & Data Management:<ul><li>Issue No Objection Letters (NOLs) for community activities, ensuring safety, security, and compliance with community rules.</li><li>Maintain and update the owner database with accurate contact details for communication and service charge collection.</li><li>Ensure all customer complaints are logged in the system for timely recording, monitoring, and progress tracking.</li><li>Follow all relevant departmental policies, processes, standard operating procedures (SOPs), and instructions for consistent work execution.</li><li>Maintain regular and up-to-date incident and progress reports.</li><li>Adhere to company policy and procedure, maintaining professionalism and confidentiality of all information.</li></ul>5- Reporting & Continuous Improvement:<ul><li>Prepare Facility and Community Management departmental statements and reports accurately and on time to meet DHCM&#x27;s requirements and standards.</li><li>Identify opportunities for continuous improvement in systems, processes, and practices, focusing on efficiency, cost reduction, and productivity, incorporating international leading practices.</li><li>Decision-making authority rests with the line manager, department head, and Portfolio head as per DHCM&#x27;s Delegation of Authority (DOA).</li></ul>

National Assistant Manager - Community Management

Antal International LLC-FZ

Job Objective:The Community Manager oversees day-to-day operations of residential and commercial properties, ensuring a high level of tenant and owner satisfaction. The role focuses on building strong relationships, resolving issues efficiently, and maintaining compliance with regulatory requirements.Key Responsibilities:· Serve as the primary point of contact for tenants, owners, and vendors, ensuring timely and effective resolution of inquiries and concerns.· Supervise and coordinate maintenance teams, vendors, and support staff to ensure smooth property operations.· Implement and monitor building management procedures, policies, and compliance with RERA regulations and Mollak system requirements.· Maintain accurate records of tenant and owner interactions, service requests, and resolutions.· Plan and execute tenant engagement initiatives to foster a positive community environment.· Identify operational improvements and escalate unresolved issues to senior management.· Prepare reports, dashboards, and updates for management on property performance and tenant satisfaction.

Community Manager

Confidential Company

<ul><li>Oversee the smooth functioning of all community amenities and shared facilities.</li><li>Monitor the performance of service providers (cleaning, security, maintenance, landscaping, etc.).</li><li>Conduct regular inspections of common areas to ensure cleanliness, safety, and maintenance.</li><li>Serve as the primary point of contact for residents or unit owners.</li><li>Address and resolve resident concerns or complaints in a timely and professional manner.</li><li>Organize and coordinate community events or communication efforts to build a strong community spirit.</li><li>Assist in the preparation and management of the community’s annual budget.</li><li>Monitor service charge collection, follow up on arrears, and ensure timely payments.</li><li>Provide regular financial and operational reports to the Owners&#x27; Association (if applicable).</li><li>Ensure compliance with all relevant local laws and regulations, including those from DLD, RERA, and/or local municipality.</li><li>Maintain records, including contracts, incident logs, resident communications, and vendor performance reports.</li><li>Coordinate and attend Owners’ Association meetings and ensure minutes and decisions are properly documented and implemented.</li><li>Plan preventive and reactive maintenance for all building systems.</li><li>Ensure health and safety procedures are followed across the community.</li><li>Liaise with FM/MEP teams for timely resolution of maintenance issues.</li></ul>

Huda Beauty

<div>Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world&rsquo;s fastest growing beauty brands. As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!
Summary: The Community Management Executive will be responsible for nurturing and growing our community across various social media platforms, digital channels, and offline touchpoints. This role will be instrumental in building strong relationships with customers, influencers, and brand advocates while ensuring that our community remains vibrant, inclusive, and engaged.
Essential Duties and Responsibilities:<ul>
<li>
Community Engagement &amp; Management: Act as the brand&rsquo;s voice and engage with our audience across social media, forums, and other digital platforms in a timely and authentic manner. Respond to comments, messages, and user-generated content to foster meaningful relationships.
</li><li>Influencer &amp; Advocate Relations: Identify and build relationships with influencers, brand ambassadors, and passionate community members to enhance brand loyalty and advocacy.
</li><li>Monitoring &amp; Insights: Track community sentiment, trends, and feedback, providing actionable insights to internal teams, with recommendations to improve engagement and community sentiment.</li>
<li>Support: Assist in executing community-driven campaigns, giveaways, and exclusive brand activations, ensuring high engagement and participation.
</li><li>Moderation &amp; Social Listening: Monitor and moderate both brand-owned and non-owned spaces and share regular social listening reports.
</li><li>Offline Community Building: Support event activations, pop-ups, and other in-person opportunities to connect with our community in meaningful ways.
</li></ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree in marketing, Communications, Public Relations, or a related field.</li>
<li>2 - 3 years of experience in community management, social media, or digital marketing within the beauty, lifestyle, or fashion industry.
</li><li>Deep understanding of social media trends, engagement strategies, and platform-specific best practices.
</li><li>Passion for beauty and strong knowledge of industry trends and consumer behaviors.</li>
<li>Exceptional written and verbal communication skills, with an engaging and brand-appropriate tone.
</li><li>Ability to analyze data and translate community insights into actionable strategies.</li>
<li>Experience working with influencer marketing and brand advocacy programs is a plus.</li>
<li>Highly organized, proactive, and capable of managing multiple tasks in a fast-paced environment.
</li><li>Must demonstrate a high level of discretion and sound judgment when managing direct messages and private interactions on behalf of the brand and its founder.</li>
</ul>
Benefits<ul><li>
Premium Medical/Dental/Vision coverage for employee plus dependents</li></ul><ul>
<li>Monthly coaching sessions with our in-house Success Coach</li>
<li>Employee discounts on all Huda Beauty products</li>
<li>Quarterly product gifting</li>
</ul>
Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.</div>

Community Management Executive

Job Objective:<h2>The Community Executive serves as the first point of contact for tenants, owners, and related parties, ensuring timely and effective resolution of inquiries and concerns. The role emphasizes excellent communication, problem-solving abilities, and a commitment to outstanding customer service.</h2><h2></h2><h2>Key Responsibilities:</h2><h2>Tenant & Owner Support:</h2><ul><li>Respond to tenant, owner, and vendor inquiries within 24 hours.</li><li>Maintain a courteous, professional, and approachable demeanor at all times.</li><li>Educate tenants and owners about policies, procedures, and available services.</li><li>Brief new tenants and owners about building procedures during move-in.</li><li>Escalate unresolved issues to management while ensuring proactive follow-up. </li></ul><h2>Issue Resolution & Coordination:</h2><ul><li>Think creatively and proactively to resolve issues efficiently.</li><li>Coordinate with maintenance teams, vendors, and internal departments to address service requests.</li><li>Follow up on all inquiries, maintenance requests, and concerns until resolution, ensuring client satisfaction (maximum 48 hours, depending on urgency). </li></ul><h2>Documentation & Reporting:</h2><ul><li>Document all interactions, requests, and resolutions in the company’s customer service system.</li><li>Maintain accurate and up-to-date records of owners and tenants.</li><li>Provide clients with requested information promptly and proactively. </li></ul><h2>General Responsibilities:</h2><ul><li>Carry out any related tasks as requested by management.</li><li>Acknowledge every client request, inquiry, or complaint within 24 hours and ensure timely resolution.</li><li>Provide regular updates to clients if additional time is required for resolution.</li></ul>

<div>
 
 
 
 About Dubai Holding Community Management:
 
 
 
 
 Dubai Holding Community Management (DHCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DHCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.
 
 
 At DHCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.
 
 
 Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively
 
 
 We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Palm Jumeirah, Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more.
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 We're looking for a dynamic and highly organized
 
 Assistant Manager &ndash; Events &amp; Activations
 
 to join our team at DHCM. In this role, you'll be instrumental in supporting the planning, execution, and delivery of a diverse range of events and activations that enhance our brand, engage our communities, and achieve our strategic objectives. You'll work closely with the Senior Manager to ensure every event, from concept to completion, is seamlessly managed, impactful, and memorable.
 
 
 
 
 
 
 
 The main duties and responsibilities of this role:
 
 
 
 
 
 Event Planning &amp; Coordination:
 
 
 <ul>
 <li>
 Support the Senior Manager in developing comprehensive event concepts, proposals, and project plans for various events and activations (e.g., community events, corporate functions, brand launches, public activations).
 </li>
 <li>
 Assist with budgeting, timeline creation, and resource allocation for each project.
 </li>
 <li>
 Coordinate logistics for events, including venue selection, vendor management (e.g., catering, AV, staging, entertainment), permitting, and supplier negotiations.
 </li>
 </ul>
 
 
 
 
 
 Execution &amp; On-Site Management:
 
 
 <ul>
 <li>
 Oversee the on-site setup, execution, and dismantling of events, ensuring all elements are delivered according to plan and to the highest standards.
 </li>
 <li>
 Act as a key point of contact during events, troubleshooting issues and making real-time decisions to ensure smooth operations.
 </li>
 <li>
 Manage event staff, volunteers, and vendor teams during execution.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder &amp; Vendor Management:
 
 
 <ul>
 <li>
 Cultivate and maintain strong relationships with internal departments (e.g., Marketing, Sales, Facilities, Security) and external partners (e.g., suppliers, agencies, government entities).
 </li>
 <li>
 Ensure clear communication and alignment with all stakeholders throughout the event lifecycle.
 </li>
 </ul>
 
 
 
 
 
 Marketing &amp; Communications Support:
 
 
 <ul>
 <li>
 Collaborate with the Brand &amp; Communications team to develop promotional materials and communication plans for events.
 </li>
 <li>
 Assist in managing event registration, attendee communications, and feedback collection.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Evaluation:
 
 
 <ul>
 <li>
 Prepare pre-event briefings and post-event reports, including performance analysis, budget reconciliation, attendee feedback, and lessons learned.
 </li>
 <li>
 Contribute to identifying opportunities for process improvement and enhanced event ROI.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Risk Management:
 
 
 <ul>
 <li>
 Ensure all events comply with relevant local regulations, health and safety standards, and company policies.
 </li>
 <li>
 Assist in identifying and mitigating potential risks associated with events.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About you:
 
 
 
 
 The ideal candidate will have the below qualifications and experience:
 
 <ul>
 <li>
 Bachelor's degree in Event Management, Marketing, Communications, Hospitality, or a related field.
 </li>
 <li>
 A minimum of 5 -7
 
 years of progressive experience
 
 in event planning, management, and execution, ideally within a large organization, agency, or the hospitality/real estate sector in Dubai/UAE.
 </li>
 <li>
 Proven track record of assisting in the successful delivery of a variety of events and activations.
 </li>
 <li>
 Strong project management skills, with the ability to manage multiple tasks and deadlines simultaneously.
 </li>
 <li>
 Excellent organizational skills and meticulous attention to detail.
 </li>
 <li>
 Exceptional communication (written and verbal), negotiation, and interpersonal skills.
 </li>
 <li>
 Ability to work effectively under pressure, adapt to changing priorities, and solve problems creatively.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and experience with event management software or CRM systems is a plus.
 </li>
 <li>
 A proactive, results-oriented, and team-focused approach.
 </li>
 <li>
 Flexibility to work irregular hours, including evenings and weekends, as required by event schedules.
 </li>
 <li>
 A valid UAE Driving License is often preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About Benefits:
 
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
</div>

Assistant Manager - Lifestyle & Events - Dubai Holding Community Management

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Assistant Manager - Lifestyle & Events - Dubai Holding Community Management