marketing manager

project manager

account manager

construction manager

key account manager

community manager

Element MEA

<div>
 element MEA is supporting a well-established Dubai-based integrated creative agency in appointing an experienced Social Media Manager.
 <br/>
 <br/>
 The agency works with leading government, corporate and consumer brands across the UAE and wider GCC. Its capabilities span advertising, experiential marketing, brand communications, social media, digital campaigns, content production and large-scale activations.
 <br/>
 <br/>
 The successful candidate will join a multidisciplinary agency environment and manage the complete social media function for a portfolio of client accounts.
 <br/>
 <br/>
 The agency's identity will be shared with shortlisted candidates during the recruitment process.
 <br/>
 <br/>
 Role Purpose
 <br/>
 <br/>
 The Social Media Manager will lead the planning, management and continuous improvement of social media activity for assigned client accounts.
 <br/>
 <br/>
 Acting as an extension of each client's marketing team, the role holder will develop social media strategies, manage content planning, oversee campaign execution and use performance insights to achieve defined communication and business objectives.
 <br/>
 <br/>
 The position combines social media strategy, content leadership, community management, paid-media coordination, influencer marketing, client advisory and performance analytics.
 <br/>
 <br/>
 Working closely with Client Servicing, Strategy, Creative, Production, Media and Project Management teams, the Social Media Manager will ensure that social media is integrated into every stage of a campaign&mdash;from concept development and content production through publishing, community engagement and post-campaign analysis.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 Social Media Strategy
 <br/>
 <br/>
 <ul>
  <li>
   Develop annual, quarterly and campaign-specific social media strategies for assigned client accounts.
  </li>
  <li>
   Build platform-specific strategies aligned with client business objectives, audience behaviour and marketing priorities.
  </li>
  <li>
   Recommend the appropriate channel mix, content pillars, publishing cadence and engagement approach.
  </li>
  <li>
   Translate wider brand and marketing strategies into practical social media plans.
  </li>
  <li>
   Present strategies, recommendations and campaign opportunities to clients and internal teams.
  </li>
  <li>
   Regularly review and refine strategies based on platform changes, audience insights and campaign performance.
   <br/>
   <br/>
  </li>
 </ul>
 Campaign Planning and Integrated Marketing
 <br/>
 <br/>
 <ul>
  <li>
   Develop social media campaigns that support wider advertising, experiential, digital, PR and activation initiatives.
  </li>
  <li>
   Collaborate with Strategy and Creative teams to strengthen the role of social media within integrated campaigns.
  </li>
  <li>
   Create detailed campaign rollout plans across multiple platforms and audience segments.
  </li>
  <li>
   Ensure online content supports and amplifies on-ground events, activations and brand experiences.
  </li>
  <li>
   Identify real-time content and audience-engagement opportunities during live campaigns and events.
  </li>
  <li>
   Coordinate campaign timelines, deliverables, approvals and publishing schedules.
   <br/>
   <br/>
  </li>
 </ul>
 Content Planning and Management
 <br/>
 <br/>
 <ul>
  <li>
   Develop monthly and campaign-specific content calendars aligned with client priorities and marketing objectives.
  </li>
  <li>
   Prepare clear creative briefs for Designers, Copywriters, Photographers, Videographers, Animators and Motion Designers.
  </li>
  <li>
   Manage content development from initial concept through production, approval and publishing.
  </li>
  <li>
   Ensure content is platform-native, audience-focused and consistent with client brand guidelines.
  </li>
  <li>
   Maintain the appropriate balance between planned, reactive, educational, promotional and engagement-led content.
  </li>
  <li>
   Review content for accuracy, quality, tone, platform suitability and cultural relevance.
  </li>
  <li>
   Manage multiple client accounts while maintaining consistency and meeting deadlines.
   <br/>
   <br/>
  </li>
 </ul>
 Community Management
 <br/>
 <br/>
 <ul>
  <li>
   Oversee daily community engagement across client social media channels.
  </li>
  <li>
   Respond to comments, direct messages, enquiries and audience interactions in line with approved guidelines.
  </li>
  <li>
   Develop response frameworks and escalation procedures for sensitive or high-risk issues.
  </li>
  <li>
   Monitor online sentiment, customer feedback and emerging reputational risks.
  </li>
  <li>
   Escalate complaints, crises or potentially damaging conversations promptly.
  </li>
  <li>
   Develop engagement initiatives that encourage meaningful audience participation and community growth.
  </li>
  <li>
   Ensure community management reflects each brand's tone of voice and service standards.
   <br/>
   <br/>
  </li>
 </ul>
 Paid Social and Media Coordination
 <br/>
 <br/>
 <ul>
  <li>
   Collaborate with media specialists to plan and execute paid social media campaigns.
  </li>
  <li>
   Recommend campaign objectives, audience targeting, budget allocation, creative formats and platform selection.
  </li>
  <li>
   Ensure alignment between organic content strategies and paid-media activity.
  </li>
  <li>
   Monitor campaign performance and recommend adjustments to improve reach, engagement, leads or conversions.
  </li>
  <li>
   Coordinate the development of campaign assets required for different audiences, placements and media formats.
  </li>
  <li>
   Support testing of messaging, creative formats, audiences and calls to action.
   <br/>
   <br/>
  </li>
 </ul>
 Influencer and Creator Marketing
 <br/>
 <br/>
 <ul>
  <li>
   Identify influencers and content creators who are relevant to campaign objectives and brand positioning.
  </li>
  <li>
   Manage influencer shortlisting, assessment, onboarding, briefing, approvals and content delivery.
  </li>
  <li>
   Coordinate contracts, timelines, deliverables and internal or client approvals with the relevant teams.
  </li>
  <li>
   Build productive, long-term creator relationships that benefit client brands.
  </li>
  <li>
   Monitor influencer content for quality, brand alignment, compliance and authenticity.
  </li>
  <li>
   Measure influencer performance, audience quality and campaign return on investment.
   <br/>
   <br/>
  </li>
 </ul>
 Performance Analysis and Reporting
 <br/>
 <br/>
 <ul>
  <li>
   Develop performance dashboards for assigned client accounts.
  </li>
  <li>
   Monitor key metrics including reach, impressions, engagement, audience growth, conversions, click-through rate, cost per result, CPM and return on investment.
  </li>
  <li>
   Prepare monthly, quarterly and campaign-specific performance reports.
  </li>
  <li>
   Move beyond reporting numbers by clearly explaining what changed, why it changed and what should happen next.
  </li>
  <li>
   Present results and recommendations confidently to clients.
  </li>
  <li>
   Use performance insights to improve content, targeting, platform investment and future campaign planning.
  </li>
  <li>
   Establish relevant benchmarks for each client, platform and campaign type.
   <br/>
   <br/>
  </li>
 </ul>
 Client Partnership
 <br/>
 <br/>
 <ul>
  <li>
   Act as a trusted social media advisor to assigned clients.
  </li>
  <li>
   Participate in planning meetings, campaign reviews, workshops and content discussions.
  </li>
  <li>
   Understand each client's commercial priorities, audience challenges and approval processes.
  </li>
  <li>
   Educate clients on platform developments, audience behaviour, emerging trends and digital opportunities.
  </li>
  <li>
   Manage client expectations regarding timelines, approvals, content performance and platform limitations.
  </li>
  <li>
   Identify opportunities to expand social media, content, influencer and integrated marketing services.
  </li>
  <li>
   Build strong relationships while maintaining professional boundaries and clear accountability.
   <br/>
   <br/>
  </li>
 </ul>
 Cross-Functional Leadership
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with Client Servicing, Creative, Strategy, Production, Media and Project Management teams.
  </li>
  <li>
   Ensure briefs, timelines, approvals and accountabilities are clearly communicated.
  </li>
  <li>
   Provide constructive feedback that improves creative work while respecting specialist expertise.
  </li>
  <li>
   Support junior social media and community-management team members where required.
  </li>
  <li>
   Contribute to agency pitches, new-business proposals and social media audits.
  </li>
  <li>
   Promote strong working practices, documentation and knowledge-sharing across the team.
   <br/>
   <br/>
  </li>
 </ul>
 Core Competencies
 <br/>
 <br/>
 <strong>
  Social Media Strategy
  <br/>
  <br/>
 </strong>
 Builds platform-specific strategies that connect audience behaviour with business and communication objectives.
 <br/>
 <br/>
 <strong>
  Campaign Management
  <br/>
  <br/>
 </strong>
 Plans and manages integrated social media campaigns from concept development through reporting.
 <br/>
 <br/>
 <strong>
  Content Leadership
  <br/>
  <br/>
 </strong>
 Oversees content planning, briefing, creation, publishing and continuous optimization.
 <br/>
 <br/>
 <strong>
  Client Management
  <br/>
  <br/>
 </strong>
 Builds trusted relationships and provides clear, commercially relevant advice to client marketing teams.
 <br/>
 <br/>
 <strong>
  Community Building
  <br/>
  <br/>
 </strong>
 Develops engaged online communities while protecting brand reputation and customer experience.
 <br/>
 <br/>
 <strong>
  Analytics and Performance
  <br/>
  <br/>
 </strong>
 Interprets campaign data and converts insights into practical actions and recommendations.
 <br/>
 <br/>
 <strong>
  Collaboration
  <br/>
  <br/>
 </strong>
 Works effectively with creative, strategy, production, media, client servicing and project management teams.
 <br/>
 <br/>
 <strong>
  Innovation
  <br/>
  <br/>
 </strong>
 Introduces relevant content formats, platform features, creative opportunities and digital trends.
 <br/>
 <br/>
 <strong>
  Commercial Awareness
  <br/>
  <br/>
 </strong>
 Understands how social media contributes to brand growth, customer acquisition, engagement and business performance.
 <br/>
 <br/>
 <strong>
  Qualifications And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Four to seven years of experience in social media management within an integrated, digital, creative or advertising agency.
  </li>
  <li>
   Proven experience managing social media activity for multiple brands or large client accounts.
  </li>
  <li>
   Strong understanding of Meta, LinkedIn, TikTok, YouTube, X, Snapchat and emerging platforms.
  </li>
  <li>
   Experience using tools such as Meta Business Suite, Meta Ads Manager, LinkedIn Campaign Manager, Google Analytics, Hootsuite, Sprout Social, Later or similar platforms.
  </li>
  <li>
   Experience working with influencers, content creators, paid-media teams and integrated campaigns.
  </li>
  <li>
   Strong presentation, reporting and client-management skills.
  </li>
  <li>
   Excellent written and verbal English.
  </li>
  <li>
   Arabic communication capability is highly desirable.
  </li>
  <li>
   Experience managing government, corporate, retail, hospitality, lifestyle or consumer-brand accounts would be advantageous.
  </li>
 </ul>
</div>


Social Media Manager

zcreatix

<div><div><div><h5 class="jobSectionHeader"><b>Overview</b></h5><br>
</div><p></p><div><h4 class="jobSectionHeader"><b>Job Details</b></h4><br>
<p></p>
<p>
Respond to member inquiries, requests, and platform-related issues in a timely, professional, and customer-focused manner.</p>
<p>
Act as a key point of communication between platform users and internal teams to ensure questions and operational matters are resolved efficiently.</p>
<p>
Review brand onboarding applications from different markets to verify compliance with platform policies, quality requirements, and marketplace standards.</p>
<p>
Conduct routine platform audits to identify products or listings that do not meet marketplace guidelines, including reviewing user-reported cases and recommending appropriate actions.</p>
<p>
Support designers and new partners throughout the onboarding process by assisting with account setup, documentation, and contract completion.</p>
<p>
Maintain accurate records of customer interactions, onboarding activities, platform reviews, and case resolutions.</p>
<p>
Coordinate with internal departments to improve platform operations, user satisfaction, and overall service quality.</p>
<p>
Support compliance, quality assurance, and consistent communication across all platform-related activities.</p>
<p>
Monitor recurring user concerns and provide feedback to management to help improve platform processes and customer experience.</p>
<p>
Assist with testing new platform features, updating internal documentation, and supporting operational improvement initiatives when required.</p><br>
<p></p>
<h4 class="jobSectionHeader"><b>
Job Experience Requirements</b></h4><br>
<p></p>
<p>
Bachelor's degree in Business Administration, Communication, Marketing, E-commerce, or a related field.</p>
<p>
2 to 3 years of experience in customer service, customer support, community management, or marketplace operations, preferably within an e-commerce environment.</p>
<p>
Strong communication and interpersonal skills with the ability to build positive relationships with users and internal stakeholders.</p>
<p>
Ability to manage multiple tasks, prioritize workload, and resolve issues accurately within established timelines.</p>
<p>
Excellent attention to detail with a strong understanding of compliance requirements and quality standards.</p>
<p>
Proactive, organized, and collaborative with the ability to work effectively in a fast-paced team environment.</p>
<p>
Good computer skills and familiarity with online platforms, CRM systems, or customer support tools will be considered an advantage.</p>
<p>
About Company:<br>
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast-paced environment.</p>
</div></div><div></div><div><div><h5 class="jobSectionHeader"><b>Job Nature</b></h5>
</div><div>Full Time
</div></div><div></div><div><div><h5 class="jobSectionHeader"><b>Job Location</b></h5>
</div><div>Dubai
</div></div><div></div><div><div><h5 class="jobSectionHeader"><b>Job Level</b></h5>
</div><div>Sr. Position</div></div></div><div></div>

Marketplace Compliance Executive

Aldar Academies

<div><p>Rugby School Dubai is seeking a warm, professional and highly organised bilingual Receptionist &amp; Parent Relations Executive to provide an exceptional front-of-house experience and support positive relationships between the school and its parent community.
</p><p>As part of Aldar Education, Rugby School Dubai will open in August 2026 as a premium, purpose-driven school combining British heritage with a forward-thinking approach.
</p><p>Based at the school&rsquo;s main reception and working closely with the Parent Relations Manager, the successful candidate will be a key point of contact for parents, visitors, students and staff. The role will support the effective management of parent enquiries, communications, events and feedback, while ensuring every interaction reflects the high standards and values of Rugby School Dubai.
</p><p>Fluency in spoken and written Arabic and English is mandatory for this position.</p></div>
<br><div><p><b>Minimum Qualifications
</b></p><ul><li>Bachelor&rsquo;s degree, diploma or equivalent qualification.
</li></ul><p><b>Minimum Experience
</b></p><ul><li>A minimum of two years&rsquo; experience in a reception, customer service, parent relations or administrative role.
</li><li>Experience in a school, hospitality or premium customer service environment is desirable.
</li><li>Experience supporting parents, customers or members of the public in a high-volume environment would be advantageous.
</li></ul><p><b>Job-Specific Knowledge and Skills
</b></p><ul><li>Fluency in spoken and written Arabic and English is mandatory.
</li><li>Excellent interpersonal and customer service skills.
</li><li>Warm, professional and confident communication style.
</li><li>Ability to translate or clearly communicate routine information between Arabic-speaking parents and English-speaking colleagues.
</li><li>Ability to handle sensitive enquiries and challenging conversations calmly and professionally.
</li><li>Strong organisational skills and attention to detail.
</li><li>Ability to manage multiple enquiries and priorities in a busy school environment.
</li><li>Proactive and solutions-focused approach.
</li><li>High level of discretion and understanding of confidentiality.
</li><li>Good working knowledge of Microsoft Office and administrative systems.
</li><li>Ability to build effective working relationships with parents, colleagues and external stakeholders.
</li><li>Commitment to safeguarding and promoting the welfare of children and young people.
</li></ul><p><b>What We Offer
</b></p><p>Aldar Education is a family of world-class, child-centred and innovative schools based in the UAE. We educate over 38,000 students across our group of owned and managed schools, and as we grow, so does our need for highly skilled, inspirational and dedicated employees.
</p><p>We offer an attractive remuneration package. Our future-focused learning model includes both students and staff, and we therefore place particular emphasis on professional development, coaching and training.
</p><p>This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer committed to creating a diverse and inclusive working environment. We are dedicated to our national development strategy and encourage UAE Nationals to apply.
</p><p><b>Rugby School Dubai and Aldar Education are fully committed to safeguarding and promoting the welfare of children and young people. All employees are expected to uphold the highest standards of safeguarding, child protection and professional conduct and to actively contribute to a culture in which every student feels safe, respected and protected. All appointments are subject to rigorous safer recruitment procedures, including satisfactory references, identity and qualification checks, employment history verification, police clearance and any other safeguarding checks required by the school, Aldar Education and the relevant regulatory authorities.</b></p></div>
<br><div><p><b>Front-of-House and Reception
</b></p><ul><li>Provide a welcoming, professional and efficient reception service for parents, visitors, students and staff.
</li><li>Act as the first point of contact for incoming telephone calls, emails and in-person enquiries in both Arabic and English.
</li><li>Ensure enquiries are handled efficiently or directed to the appropriate individual or department.
</li><li>Maintain a high standard of presentation across the reception and parent-facing areas of the school.
</li><li>Manage visitor registration, access procedures and identification checks in line with safeguarding and security requirements.
</li><li>Coordinate visitor appointments and notify relevant staff promptly upon arrival.
</li><li>Maintain accurate visitor, contractor and appointment records.
</li><li>Ensure all front-of-house interactions reflect the values, standards and premium service expectations of Rugby School Dubai.
</li></ul><p><b>Parent Relations Support
</b></p><ul><li>Support the Parent Relations Manager in building and maintaining positive relationships with the school&rsquo;s parent community.
</li><li>Respond to routine parent enquiries promptly and sensitively in Arabic and English, escalating complex or sensitive matters as appropriate.
</li><li>Provide clear and accurate information to Arabic-speaking and English-speaking families.
</li><li>Support communication between Arabic-speaking parents and relevant academic or operational teams when required.
</li><li>Maintain accurate records of parent enquiries, feedback, concerns and complaints, ensuring actions are tracked through to completion.
</li><li>Follow up with relevant departments to ensure parents receive timely and accurate responses.
</li><li>Support the implementation of parent engagement initiatives across the school.
</li><li>Assist with preparing and distributing parent communications, notices, updates and invitations in Arabic and English where required.
</li><li>Help identify recurring parent concerns or service issues and raise these with the Parent Relations Manager.
</li><li>Handle confidential and sensitive information with discretion and professionalism.
</li></ul><p><b>Parent Experience
</b></p><ul><li>Help deliver a consistent, responsive and positive experience for all parents throughout their interactions with the school.
</li><li>Provide parents with accurate information regarding school procedures, key dates, events and appropriate points of contact.
</li><li>Support new families as they join the school, helping them understand school processes and access the appropriate support.
</li><li>Assist with parent orientations, welcome events, information sessions and community engagement activities.
</li><li>Support the collection of parent feedback through surveys, meetings and informal engagement.
</li><li>Work with relevant teams to ensure parent-facing information remains accurate, accessible and up to date.
</li></ul><p><b>Events and School Community
</b></p><ul><li>Support the Parent Relations Manager with the coordination and delivery of parent events, workshops, coffee mornings, tours and community activities.
</li><li>Assist with event invitations, attendance lists, registration, room preparation and parent communications.
</li><li>Provide bilingual front-of-house and parent support during school events and key activities.
</li><li>Build positive working relationships with parent representatives and members of the wider school community.
</li></ul><p><b>Administration and Coordination
</b></p><ul><li>Maintain accurate parent relations trackers, enquiry logs, contact records and follow-up actions.
</li><li>Coordinate meetings and appointments for the Parent Relations Manager where required.
</li><li>Prepare correspondence, reports and supporting documents relating to parent engagement.
</li><li>Liaise with Admissions, Academic, Operations, Finance, Marketing and other departments to resolve parent enquiries efficiently.
</li><li>Support the maintenance of accurate parent contact information and communication records.
</li><li>Undertake general administrative duties required to support the reception and Parent Relations function.
</li></ul><p><b>Safeguarding and Confidentiality
</b></p><ul><li>Follow all school safeguarding, visitor management and student collection procedures.
</li><li>Remain alert to safeguarding concerns and report any concerns immediately through the appropriate school channels.
</li><li>Maintain strict confidentiality regarding students, families, employees and school matters.
</li><li>Ensure information is handled in accordance with Aldar Education policies and applicable data protection requirements.</li></ul></div><p></p>

Receptionist & Parent Relations Executive - Rugby School Dubai

Aldar Education

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Rugby School Dubai is seeking a warm, professional and highly organised bilingual Receptionist &amp; Parent Relations Executive to provide an exceptional front-of-house experience and support positive relationships between the school and its parent community.
 <br/>
 <br/>
 As part of Aldar Education, Rugby School Dubai will open in August 2026 as a premium, purpose-driven school combining British heritage with a forward-thinking approach.
 <br/>
 <br/>
 Based at the school&rsquo;s main reception and working closely with the Parent Relations Manager, the successful candidate will be a key point of contact for parents, visitors, students and staff. The role will support the effective management of parent enquiries, communications, events and feedback, while ensuring every interaction reflects the high standards and values of Rugby School Dubai.
 <br/>
 <br/>
 Fluency in spoken and written Arabic and English is mandatory for this position.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Front-of-House and Reception
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide a welcoming, professional and efficient reception service for parents, visitors, students and staff.
  </li>
  <li>
   Act as the first point of contact for incoming telephone calls, emails and in-person enquiries in both Arabic and English.
  </li>
  <li>
   Ensure enquiries are handled efficiently or directed to the appropriate individual or department.
  </li>
  <li>
   Maintain a high standard of presentation across the reception and parent-facing areas of the school.
  </li>
  <li>
   Manage visitor registration, access procedures and identification checks in line with safeguarding and security requirements.
  </li>
  <li>
   Coordinate visitor appointments and notify relevant staff promptly upon arrival.
  </li>
  <li>
   Maintain accurate visitor, contractor and appointment records.
  </li>
  <li>
   Ensure all front-of-house interactions reflect the values, standards and premium service expectations of Rugby School Dubai.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Parent Relations Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the Parent Relations Manager in building and maintaining positive relationships with the school&rsquo;s parent community.
  </li>
  <li>
   Respond to routine parent enquiries promptly and sensitively in Arabic and English, escalating complex or sensitive matters as appropriate.
  </li>
  <li>
   Provide clear and accurate information to Arabic-speaking and English-speaking families.
  </li>
  <li>
   Support communication between Arabic-speaking parents and relevant academic or operational teams when required.
  </li>
  <li>
   Maintain accurate records of parent enquiries, feedback, concerns and complaints, ensuring actions are tracked through to completion.
  </li>
  <li>
   Follow up with relevant departments to ensure parents receive timely and accurate responses.
  </li>
  <li>
   Support the implementation of parent engagement initiatives across the school.
  </li>
  <li>
   Assist with preparing and distributing parent communications, notices, updates and invitations in Arabic and English where required.
  </li>
  <li>
   Help identify recurring parent concerns or service issues and raise these with the Parent Relations Manager.
  </li>
  <li>
   Handle confidential and sensitive information with discretion and professionalism.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Parent Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Help deliver a consistent, responsive and positive experience for all parents throughout their interactions with the school.
  </li>
  <li>
   Provide parents with accurate information regarding school procedures, key dates, events and appropriate points of contact.
  </li>
  <li>
   Support new families as they join the school, helping them understand school processes and access the appropriate support.
  </li>
  <li>
   Assist with parent orientations, welcome events, information sessions and community engagement activities.
  </li>
  <li>
   Support the collection of parent feedback through surveys, meetings and informal engagement.
  </li>
  <li>
   Work with relevant teams to ensure parent-facing information remains accurate, accessible and up to date.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Events and School Community
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the Parent Relations Manager with the coordination and delivery of parent events, workshops, coffee mornings, tours and community activities.
  </li>
  <li>
   Assist with event invitations, attendance lists, registration, room preparation and parent communications.
  </li>
  <li>
   Provide bilingual front-of-house and parent support during school events and key activities.
  </li>
  <li>
   Build positive working relationships with parent representatives and members of the wider school community.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Administration and Coordination
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain accurate parent relations trackers, enquiry logs, contact records and follow-up actions.
  </li>
  <li>
   Coordinate meetings and appointments for the Parent Relations Manager where required.
  </li>
  <li>
   Prepare correspondence, reports and supporting documents relating to parent engagement.
  </li>
  <li>
   Liaise with Admissions, Academic, Operations, Finance, Marketing and other departments to resolve parent enquiries efficiently.
  </li>
  <li>
   Support the maintenance of accurate parent contact information and communication records.
  </li>
  <li>
   Undertake general administrative duties required to support the reception and Parent Relations function.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Safeguarding and Confidentiality
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Follow all school safeguarding, visitor management and student collection procedures.
  </li>
  <li>
   Remain alert to safeguarding concerns and report any concerns immediately through the appropriate school channels.
  </li>
  <li>
   Maintain strict confidentiality regarding students, families, employees and school matters.
  </li>
  <li>
   Ensure information is handled in accordance with Aldar Education policies and applicable data protection requirements.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree, diploma or equivalent qualification.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A minimum of two years&rsquo; experience in a reception, customer service, parent relations or administrative role.
  </li>
  <li>
   Experience in a school, hospitality or premium customer service environment is desirable.
  </li>
  <li>
   Experience supporting parents, customers or members of the public in a high-volume environment would be advantageous.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job-Specific Knowledge And Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluency in spoken and written Arabic and English is mandatory.
  </li>
  <li>
   Excellent interpersonal and customer service skills.
  </li>
  <li>
   Warm, professional and confident communication style.
  </li>
  <li>
   Ability to translate or clearly communicate routine information between Arabic-speaking parents and English-speaking colleagues.
  </li>
  <li>
   Ability to handle sensitive enquiries and challenging conversations calmly and professionally.
  </li>
  <li>
   Strong organisational skills and attention to detail.
  </li>
  <li>
   Ability to manage multiple enquiries and priorities in a busy school environment.
  </li>
  <li>
   Proactive and solutions-focused approach.
  </li>
  <li>
   High level of discretion and understanding of confidentiality.
  </li>
  <li>
   Good working knowledge of Microsoft Office and administrative systems.
  </li>
  <li>
   Ability to build effective working relationships with parents, colleagues and external stakeholders.
  </li>
  <li>
   Commitment to safeguarding and promoting the welfare of children and young people.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 Aldar Education is a family of world-class, child-centred and innovative schools based in the UAE. We educate over 38,000 students across our group of owned and managed schools, and as we grow, so does our need for highly skilled, inspirational and dedicated employees.
 <br/>
 <br/>
 We offer an attractive remuneration package. Our future-focused learning model includes both students and staff, and we therefore place particular emphasis on professional development, coaching and training.
 <br/>
 <br/>
 This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer committed to creating a diverse and inclusive working environment. We are dedicated to our national development strategy and encourage UAE Nationals to apply.
 <br/>
 <br/>
 <strong>
  Rugby School Dubai and Aldar Education are fully committed to safeguarding and promoting the welfare of children and young people. All employees are expected to uphold the highest standards of safeguarding, child protection and professional conduct and to actively contribute to a culture in which every student feels safe, respected and protected. All appointments are subject to rigorous safer recruitment procedures, including satisfactory references, identity and qualification checks, employment history verification, police clearance and any other safeguarding checks required by the school, Aldar Education and the relevant regulatory authorities.
 </strong>
</div>


Sephora

<div><p>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</p><p></p><p><br>
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.</p><p></p><p><br>
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East]. We connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.</p><p></p><p><b><i><br>
You will excel and enjoy this position if you are ready to actively handle the following missions :</i></b></p><p></p><p><b><br>
Client Experience</b></p><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Supervisor and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Area Manager in analyzing results and proposing action plans in order to enhance the client experience.</li><li>
Maintain and enforce quality customer service and resolve customer service complaints.</li></ul><p><b>
Sales
</b></p><ul><li>Inspire the team in achieving commercial and operational KPI&rsquo;s and create improvement plans to drive them.</li><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Achieve the desired market share for services .</li><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li><li>
analyzing the results achieved during the shift/floor leadership segment and create action plans during the day to achieve set target.</li></ul><div></div><p><b><br>
Operations</b></p><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Enforce the team to apply and follow established policies and procedures regarding store operations.
</li></ul><ul><li>Accurately monitor stock availability and report low stock to Head Office to avoid OOS situations.</li><li>
Propose podium order and track daily performance.</li><li>
Drive all operational KPIs and create improvement plans for each.
</li><li>Align with Category Departments on Shelving plans, novelties, brand relocations, gird changes etc.. and communicate to your assigned team.</li></ul><p><b>
Business</b></p><ul><li>
Provide support to the Area Manager with knowledge of the market conditions, competition, client needs, etc.</li><li>
Analyze all relevant KPIs and propose action plans for improvement.</li></ul><div><br>
</div><ul><li>Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends .</li><li>
Plan, implement and oversee in-store promotional events or displays.</li><li>
Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>
Ensure all Business reports are completed efficiently when required.</li></ul><div><br>
</div><p><b>People</b></p><ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Area Manager.</li><li>
Ensure the team is attending training and follow up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Area Manager for final validation according to business needs.</li></ul><p><b>
Know How</b></p><ul><li>
Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>
Keep up-to-date on trends and products.</li><li>
Inspire, mentor and coach the team.</li><li>
Transfer knowledge and create a highly performing culture in the store.</li></ul><div></div><p><b><i><br>
Do not hesitate to apply if you have&hellip; or if you are &hellip;
</i></b></p><p><b>Internal Relationships</b></p><ul><li>
Store team (Supervisor, Beauty Consultants), and Head office team.</li></ul><div></div><p><b><br>
External Relationships</b></p><ul><li>
Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><div></div><p><b><br>
Training Knowledge</b></p><ul><li>
Advanced Product Knowledge.</li><li>
Intermediate knowledge on health and safety procedures.</li></ul><div></div><p><b><br>
Experience</b></p><ul><li>
Proven successful role in managing.</li><li>
Minimum 5 to 6 years experience in store management.</li><li>
Bachelor's degree.</li></ul><div></div><p><b><br>
Languages</b></p><ul><li>
English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>
Arabic is a plus in OGCC and mandatory for KSA.</li></ul><div></div><p><b><br>
Competencies</b></p><ul><li>
Digital orientation/analytical skills/ business acumen.</li><li>
Excellent communication skills.</li><li>
Intermediate MS Office skills.</li><li>
Ability to deal with Ambiguity.</li><li>
Commercial awareness.</li><li>
Ability to develop and manage teams.</li></ul><p></p><p><b><i><br>
Here, you will find:</i></b></p><ul><li><b>
Community,</b> in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li><b>
Culture </b>of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li><b>
Work that brings fulfillment.</b> From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul><p></p><p><b><i><br>
Join us and belong to something beautiful.
</i></b></p><p><i>At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.</i></p></div>

Store Manager

Bulgari

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>The CRM &amp; Client Development Associate Manager is in charge of the end-to-end client journey within the market. In alignment with the Omnichannel manager the role will participate in shaping how clients build, experience and celebrate their relationship with the Maison throughout their lifetime.
</p><p>Beyond driving CRM and Clienteling excellence, this position acts as the market's cultural ambassador, translating local client behaviors, rituals, aspirations and emotional expectations into strategic recommendations that influence the entire client ecosystem&mdash;from retail experience and architecture to merchandising, communications, events and training.
</p><p>Working cross-functionally across Retail, Marketing, Merchandising, Training, Client Relations and HQ teams, this role orchestrates a seamless omnichannel experience that strengthens client loyalty, advocacy and lifetime value.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Key Responsibilities
</b></p><p><b>Client Engagement Strategy &amp; Vision: </b>Define with the Omnichannel Manager and execute the market's client engagement strategy, translating global vision into locally relevant, high-impact experiences across the entire client journey (acquisition, development, loyalty, advocacy). Own critical client KPIs including NPS, Client Lifetime Value, Loyalty, Engagement rates, Omnichannel interaction, and CRM performance.
</p><p><b>Cultural Insights &amp; Advocacy: </b>Act as the voice of the local client, deeply understanding market luxury culture, client expectations, and emerging trends. Provide strategic guidance to cross-functional teams (Retail, Marketing, VM, Training, etc.) to ensure all client-facing decisions reflect local cultural nuances.
</p><p><b>CRM &amp; Clienteling Oversight: </b>Drive the market's CRM and clienteling strategy. Oversee the clienteling calendar, campaign execution, and activation plans. Monitor performance, identify improvements, and disseminate best practices to optimize boutique teams' use of CRM tools and insights for business growth and client loyalty. Serve as the primary coordination point for all CRM and client engagement initiatives between local teams and Headquarters.
</p><p><b>Client-Centric Ecosystem Development: </b>Champion client-centricity across the organization. Partner with Retail, Marketing, Merchandising, Training, and other functions to embed client insights into strategic decisions, aligning teams around the shared ambition of creating exceptional experiences and long-term client value.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><ul><li>Senior professional with 7-10 years in luxury client engagement, CRM, and clienteling strategy development.
</li><li>Drives strategic client journey optimization, translating global brand vision into impactful local market experiences to enhance loyalty and business performance.
</li><li>Expert in leading CRM programs, optimizing omnichannel client experiences, and fostering a robust client-centric culture.
</li><li>Proven ability to leverage data analytics for performance improvement and influence cross-functional teams to achieve strategic client engagement objectives.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Additional information
</b></h3><p></p><ul><li>Client Relationship Management (CRM) Strategy &amp; Execution
</li><li>Clienteling Expertise
</li><li>Omnichannel Strategy &amp; Implementation
</li><li>Market &amp; Cultural Intelligence (Luxury Sector)
</li><li>Data Analysis &amp; Performance Monitoring (KPIs: NPS, CLTV, Loyalty)
</li><li>Strategic Planning &amp; Vision Setting
</li><li>Cross-functional Leadership &amp; Influence
</li><li>Stakeholder Management
</li><li>Program &amp; Campaign Management
</li><li>Communication &amp; Presentation Skills
</li><li>Business Acumen
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>BVLGARI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
<br>
Through a pioneering vision, the company&rsquo;s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
<br>
Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social &amp; Environmental Responsibility and giving back &ndash; to nature and to the community. In 2024 the Maison announced the creation of <i>Fondazione Bvlgari </i>, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.</div></div></div></div></div></div></div><p></p>

CRM & Client Development Associate Manager

UNIFORM EXPREES FOR FASHIONS

<p>We are a growing company looking for a creative and results-driven Social Media Manager &amp; Graphic Designer to join our team. The ideal candidate is passionate about digital marketing, content creation, and visual storytelling, with the ability to manage multiple social media platforms while designing engaging marketing materials.</p><p>Key Responsibilities</p><p>Social Media Management</p><ul><li>Develop and execute social media strategies across platforms including Instagram, Facebook, TikTok, LinkedIn, and X.</li><li>Create, schedule, and publish engaging content.</li><li>Monitor social media trends and recommend new content ideas.</li><li>Manage community engagement by responding to comments, messages, and reviews.</li><li>Track performance metrics and prepare monthly reports.</li><li>Plan and execute social media campaigns to increase brand awareness and engagement.</li></ul><p>Graphic Design</p><ul><li>Design high-quality social media posts, stories, reels covers, advertisements, and promotional materials.</li><li>Create branding assets, marketing collateral, and digital graphics.</li><li>Maintain brand consistency across all visual content.</li><li>Collaborate with the marketing team to develop creative campaigns.</li><li>Edit photos, videos, and other multimedia content when required.</li></ul><p>Requirements</p><ul><li>Proven experience in social media management and graphic design.</li><li>Strong portfolio showcasing social media content and design work.</li><li>Proficiency in Canva, Adobe Photoshop, Illustrator, and/or other design software.</li><li>Knowledge of social media analytics and content scheduling tools.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently and meet deadlines.</li><li>Experience with video editing is a plus.</li></ul><p>Preferred Qualifications</p><ul><li>Degree or certification in Marketing, Graphic Design, Communications, or a related field.</li><li>Experience running paid social media advertising campaigns.</li><li>Knowledge of current social media trends and best practices.</li></ul><p>Pay: From AED2,500.00 per month</p><p>Work Location: In person</p>

Social Media Specialist

Explore 259+ Community manager in Dubai this August. Find roles across top companies and apply now to boost your career.

259 community manager jobs In Dubai

Social Media Manager

Marketplace Compliance Executive

Receptionist & Parent Relations Executive - Rugby School Dubai

Receptionist & Parent Relations Executive - Rugby School Dubai

Store Manager

CRM & Client Development Associate Manager

Social Media Specialist