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complex claims specialist - general liability

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analyst, healthcare medical coding - disputes, claims & investigations Jobs in Atlanta

complex claims specialist - general liability Jobs in Atlanta

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complex claims specialist general liability

Hiscox

<div><div>Job Type:</div>
Permanent<div></div><div>
Build a brilliant future with Hiscox</div><div><br>
The Complex Claims Specialist is a senior level individual contributor position. This person adjudicates assigned claims within given authority and provides operational support to the claims team.</div><div></div><div>
This Person Will Also:</div><ul><li><div>
Strategize and maximize early settlement opportunities for Construction Defect and 3rd Party Property Damage Claims</div></li><li><div>
Demonstrates proficient knowledge regarding coverage triggers and time on risk allocation</div></li><li><div>
Draft and Review coverage analyses</div></li><li><div>
Manage/Partner with local defense counsel while monitoring litigation</div></li><li><div>
Drives litigation best practices to manage deployment and utilization of defense counsel</div></li><li><div>
Continually assess exposures and adequacy of claim reserves</div></li><li><div>
Demonstrates proficient knowledge regarding theories of liability and State specific negligence standards</div></li><li><div>
Accurately document claim files with all relevant correspondence, documentation, and file notes</div></li><li><div>
Demonstrates proficient knowledge of ACV vs RCV property damage assessments</div></li><li><div>
Attend mediations and/or settlement conferences where appropriate</div></li><li><div>
Identifies suspected fraudulent claims and tracks with special investigations unit</div></li><li><div>
Actively participate in the Claims/UW/Actuarial feedback loop</div></li><li><div>
Keep senior claims management adequately and appropriately informed of key issues</div></li><li><div>
Liaising directly on daily basis with insureds and brokers</div></li></ul><div></div><div>
The Team:</div><div>
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox&rsquo;s strong brand built on a long history of outstanding claims handling.</div><div></div><div>
Requirements:</div><ul><li><div>
10+ years of claims handling experience within General Liability &amp; Bodily Injury</div></li><li><div>
A JD from an ABA accredited law school may be considered as a supplement to claims handling experience</div></li><li><div>
Proven ability to positively affect highest severity claims outcomes through investigation, negotiation and effectively leading litigation</div></li><li><div>
Expert knowledge of coverage within the team&rsquo;s specialty or focus</div></li><li><div>
Expert knowledge of litigation process and negotiation skills</div></li><li><div>
Proven track record of mentoring others</div></li><li><div>
Excellent verbal and written communication skills</div></li><li><div>
Advanced analytical skills</div></li><li><div>
B.A./B.S degree from an accredited College or University preferred</div></li></ul><div></div><div>
Hiscox Values:</div><div>
At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.</div><ul><li><div>
Courage: Dare to take a risk</div></li><li><div>
Ownership: Passionate, commercial and accountable</div></li><li><div>
Integrity: Do the right thing, however hard</div></li><li><div>
Connected: Together, build something better</div></li><li><div>
Human: Clear, fair and inclusive</div></li></ul><div></div><div>
What Hiscox USA Offers:</div><ul><li><div>
Competitive salary and bonus (based on personal &amp; company performance)</div></li><li><div>
401(k) with competitive company matching</div></li><li><div>
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)</div></li><li><div>
Company paid group term life, short- term disability and long-term disability coverage</div></li><li><div>
24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days</div></li><li><div>
Paid parental leave</div></li><li><div>
4 week paid sabbatical after every 5 years of service</div></li><li><div>
Financial Adoption Assistance and Medical Travel Reimbursement Programs</div></li><li><div>
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program</div></li><li><div>
Company paid subscription to Headspace to support employees&rsquo; mental health and wellbeing</div></li><li><div>
Recipient of 2024 Cigna&rsquo;s Well-Being Award for having a best-in-class health and wellness program</div></li><li><div>
Dynamic, creative and values-driven culture</div></li><li><div>
Modern and open office spaces, complimentary drinks</div></li></ul><div></div><div>
**Please note that this position is hybrid and requires two (2) days in our office weekly**</div><div></div><div>
Salary range: $115-$130k</div><div><i>
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.</i></div><div></div><div>
About Hiscox:</div><div>
As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.</div><div></div><div>
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.</div><div></div><div>
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.</div><div>
Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.</div><div></div><div>
About Hiscox USA:</div><div>
Hiscox USA was established in 2006 to focus on the needs underserved and specialty commercial clients via both the regional broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.</div><div></div><div>
Today, Hiscox USA has a talent force of about 400 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber &amp; data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap &amp; ransom, commercial property and terrorism.</div><div></div><div>
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)</div><div></div><div>
#LI-RM1</div><div><i><br>
Work with amazing people and be part of a unique culture</i></div></div>

Complex Claims Specialist - General Liability

Reserv

<div><p><b>About Reserv</b></p><p>
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.</p><p>
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can&rsquo;t wait to meet you.</p><p></p><p><b><br>
About the role</b></p><ul><li>
Come join an amazing and collaborative team! We are seeking a highly organized and customer-focused General Liability Adjuster with <b>construction defect experience</b> to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim.<br>
<br>
The ideal candidate has a willingness to work through a design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements.</li></ul><p>
**While this position may not be open just yet, we are looking ahead. Submit your application to stay on our radar for future roles as we are growing quickly!<br>
<br>
<b>What you'll do</b></p><ul><li>
Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests</li><li>
Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action</li><li>
Manage an inventory of claims, analyze coverage and identify any potential coverage issues.</li><li>
Establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim</li><li>
Ability to handle all aspects of construction defect claims</li><li>
Ability to handle all aspects of general liability claims including but not limited to Slip and Falls, Habitational, Risk Transfer, Construction, and New York Labor Law</li><li>
Ensure compliance with specific state regulations, policy provisions, and standard operating procedures</li><li>
Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority</li><li>
Provide input for continuous development of claims guidelines, best practices, and process improvements</li><li>
Oversee and direct outside investigative service providers, client counsel and investigative services to resolve the claim while closely with the client.</li><li>
Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications</li></ul><p></p><p><b><br>
Who you are</b></p><ul><li>
Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.</li><li>
Passionate adjuster who cares about the customer and their experience.</li><li>
Empathetic. You exercise empathy and patience towards everyone you interact with.</li><li>
Sense of urgency - at all times. That does not mean working at all hours.</li><li>
Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured&rsquo;s best interest.</li><li>
Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.</li><li>
Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.</li><li>
Anti-status quo. You don&rsquo;t just <i>wish</i> things were done differently, you <i>action</i> on it.</li><li>
Communicative. (we'd love to know what this means to you)</li><li>
And did we mention, you have a sense of humor. Claims are hard enough as it is.</li><li>
You are collaborative and a team player.</li></ul><p><b><br>
Requirements</b></p><ul><li>
Bachelor's degree. JD, Professional insurance designations strongly preferred.</li><li>
Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license</li><li>
Minimum of 5 years of experience ideally with;</li><li><div><ul><li>
General Liability (Premise, Habitational, Auto, Garagekeepers, BOP&rsquo;s, Dwelling)</li><li>
Construction Liability is required.</li><li>
Employers Liability.</li><li>
Liquor Liability/Dram Shop.</li><li>
Complex claims involving litigation.</li><li>
Policy interpretation. Drafting Reservation of Rights letters, coverage declinations.</li><li>
Third-party bodily injury.</li><li>
Third-party litigated bodily injury/property damage.</li></ul></div></li><li>
Willing to obtain all licenses within 45 days, including completing state required testing</li><li>
Knowledge of state regulations, policy provisions, and standard operating procedures</li><li>
Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures</li><li>
Curious and motivated by problem solving and questioning the status quo</li><li>
Desire to engage in learning opportunities and continuous professional development</li><li>
Ability to collaborate with colleagues within and outside your department</li><li>
Willingness to travel for client and claims needs</li></ul><p><b><br>
Benefits</b></p><ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul><p></p><p><b><br>
Additionally, we will</b></p><ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul><p><br>
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</p></div><p></p>

Pipeline General Liability Construction Defect

SageSure

<p></p><div><p><b>Overview:</b></p>
<p>
If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Senior Liability Claims Adjuster. A qualified candidate can comfortably and independently handle high severity and complex losses from start to finish. Losses usually involve litigation. You'll be able to effectively communicate and negotiate across multiple parties, including customers, claimants, attorneys and experts. This is a desk-based adjusting position. If you're interested in joining our growing Claims team, we'd love to hear from you.</p>
<p><b>
What you'd be doing:</b></p>
<ul>
<li>Investigate and document claims involving liability exposures and litigation proceedings,</li>
<li>Conduct detailed policy/coverage reviews, take recorded statements, assign inspections, actively manage reserves, prepare or review damages and injuries, hire coverage and defense council, and negotiate settlements on high severity or complex losses.</li>
<li>Communicate claim updates and decisions verbally and in writing</li>
<li>Handle claims in compliance with all applicable regulations and internal processes</li>
<li>Provide technical expertise and serve as an SME for Claims-related projects</li>
<li>Act as a resource for less experienced staff</li>
<li>Support catastrophe response as needed, to include potential overtime</li>
<li>Any other duties needed to help drive our purpose and fulfill our values</li>
</ul>
<p><b>We're looking for someone who has:</b></p>
<ul>
<li>7+ years of property and/or liability claims experience</li>
<li>3+ years of homeowners or commercial liability &amp; litigation claim handling experience</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong organizational abilities</li>
<li>Empathetic interpersonal skills</li>
<li>Highly effective investigation skills</li>
<li>Complete understanding of Section II of a homeowner's policy</li>
<li>Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed</li>
</ul>
<p><b>Highly preferred candidates also have:</b></p>
<ul>
<li>10+ years of multi-line claim handling experience</li>
<li>5+ years of commercial &amp; personal lines liability experience</li>
<li>Professional designations<b>
</b></li><li>Licensing in several of the states we do business</li>
</ul>
<p><b>About the Claims team at SageSure:</b></p>
<p>
On SageSure's Claims team, you'll be doing more than investigating and resolving losses. From the ground up, you'll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you'll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.
</p><p>You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences. You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.</p>
<p></p><div><p><b>
About SageSure:</b><br>
<br>
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders.<br>
<br>
SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.<br>
<br>
SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.<br>
<br>
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.<br>
<br>
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.</p></div></div>

Senior Liability Claims Adjuster, Complex

Midway Insurance Management International

<p>Midway Insurance Management International, Inc. provides Claims Management and Adjusting Services.</p><p>We understand the insurance industry operates in a world where only the fittest will survive. It follows that our success is inherently linked to the success of our insurance partners. We understand that it takes creativity, resourcefulness and honest hard work to become a successful adjusting company.</p><p>We provide the solutions to the ever increasing demands of the insured, agents and brokers:</p><ul><li>Casualty</li><li>Transportation</li><li>Auto</li><li>Litigation Management</li><li>Program Management</li><li>Individual Claims Assignments</li><li>Consulting Services</li><li>Administration</li></ul><p><b>Liability Adjuster Position:</b></p><p><b>Job Summary:</b></p><p>The Liability Claims Adjuster will be responsible for investigating, evaluating, and resolving liability claims related to commercial trucking incidents. This role requires strong analytical and negotiation skills, along with a deep understanding of insurance policies, claims handling procedures, and regulatory compliance. The ideal candidate will have experience in handling complex claims, working with insured parties, claimants, attorneys, and other stakeholders to ensure fair and efficient settlements.</p><p><b>Key Responsibilities:</b></p><ul><li>Investigate and analyze liability claims, including reviewing accident reports, witness statements, and other relevant documentation.</li><li>Determine coverage, assess damages, and evaluate liability exposure.</li><li>Communicate with insureds, claimants, attorneys, and other involved parties to gather information and negotiate settlements.</li><li>Collaborate with internal teams, including underwriting and risk management, to assess claim impact.</li><li>Manage claims from initial report through resolution, ensuring timely and accurate processing.</li><li>Maintain detailed and organized claim files in compliance with company policies and industry regulations.</li><li>Work with external experts, such as investigators and medical professionals, when needed.</li><li>Prepare detailed reports and recommendations for claims resolution.</li><li>Stay up to date with industry trends, legal developments, and regulatory changes affecting liability claims.</li></ul><p>Job Type: Full-time</p><p>Pay: $55,000.00 - $75,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Atlanta, GA 30326</p>

Liability Claims Adjuster

Safe-Guard Products International, LLC

<p>Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform.<br/></p><p>External Job Title: Bi-lingual Customer Support Representative- Spanish or French<br/>Internal Job Title: Claims Support Specialist<br/>Location: US - SC - Greenville - Onsite<br/></p><p>FLSA: Non-exempt<br/></p><p>Shift Times: 11-8<br/></p><p>Class Start Date: 9/8/2025<br/></p><p>Job Overview:<br/></p><p>This position provides support to agents, clients, and customers by adjudicating claims, providing claims status, and resolving or escalating customer issues. Communicate effectively with all levels of the organizations. In executing the duties of the role, claims adjuster will ensure the proper documentation, adjudicate per the terms and conditions of the contract, utilizing available resources, and meet schedule expectations informing management of any changes.<br/></p><p>Job Responsibilities:<br/></p><p>Handling claims related calls per work schedule performing within defined metrics<br/>Order inspection when applicable<br/>Follow proper claims procedures as outlined in training and feedback provided by QA or Supervisor<br/>Master understanding of clients, agents, and contract terms and conditions<br/>Understand exceptions based upon dealership, agent, or client as noted in system<br/>Escalate issues to team lead, supervisor, or managers when unable to de-escalate<br/>Notify Supervisor when possible fraud is suspected<br/>Participate in all training as required to perform the duties of the role<br/>Keep record phone calls and transmit claim forms to Dealership or Repair Facility<br/>Drive the status of the claim within the Safe-Guard system<br/>Receive documentation and organize by claim number<br/>Order an appraisal when claim is over threshold amount or possible fraud<br/>Send letters to customers and copy dealership if necessary<br/>Send missing information letters to customers if documents are missing and copy Dealership if necessary<br/>Notate the system<br/>Adhere to Quality Assurance Guidelines<br/>Ensure premium is first received from Dealership before issuing checks<br/></p><p>The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.<br/></p><p>Job Requirements:<br/></p><p>High School Diploma or equivalent<br/>Minimum 1-2 years of experience in customer service, insurance claims, call/claims center environment.<br/>Proficient computer skills and the ability to troubleshoot and service policy issues<br/>Strong interpersonal, analytical and problem-solving skills<br/>Superior verbal/written skills and communications skills<br/>Ability to exercise sound judgment when interacting with customers and vendors<br/>Attention to detail and ability to handle complex situations<br/>Proficient in Windows and MS-Office Products (Outlook, Word, PowerPoint &amp; Excel)<br/>High attention to detail, good attendance, spelling, mathematical, grammar<br/>Ability to analyze complex-detailed reports<br/>Must be authorized to work in the U.S<br/>Must be able to successfully pass a background check<br/></p><p>Please note that Safe-Guard has a mandatory training and 90-day introductory period. During the first 90 days, it&rsquo;s important for new team members to adhere to their training and work schedules. The introductory/probationary period is key for training and learning, so being present and punctual is critical to success of the new hires. Candidates seeking this role must have the ability to arrive to work on time and be able to remain present during the full 90-day training and introductory period<br/></p><p>Job Preferences:<br/></p><p>Experience within Automotive Industry<br/>College degree<br/>2+ years of experience in a high-volume Call Center<br/>2+ years of experience in automotive insurance or warranty claims<br/>1+ year of experience with in an automotive repair or tech role<br/>Bilingual or Trilingual with the ability to read, write and speak English and French and/or Spanish in a business setting<br/></p><p>#LI-Onsite<br/></p><p>Company Benefits:<br/></p><p>Medical, Dental, and Vision Insurance<br/>Flexible Spending Account<br/>Health Savings Account<br/>401(k) Plan with Company Match<br/>Company-paid Short-Term and Long-Term Disability<br/>Company-paid Life Insurance<br/>Paid Holidays and Vacation<br/>Employee Referral Program<br/>Employee Assistance Program<br/>Wellness Programs<br/>Paid Community Service Opportunities<br/>Tuition Reimbursement<br/>Ongoing Training &amp; Personal Development<br/>And More!<br/></p><p>About Safe-Guard Products International<br/></p><p>Safe-Guard Products International is the leading provider of branded vehicle protection products in the finance and insurance space to the automotive, RV, marine and motorcycle/powersports industries. We are a proud partner to Original Equipment Manufacturers (OEMs), top retailers, and independent agents across the United States and Canada. In nearly thirty years, we have grown to power a client roster of over 50 leading protection brands and protect over 16 million consumers under Safe-Guard contracts. Our success is driven by over 700 employees, who serve over 12,000 dealers and support contract holders across the U.S. and Canada.<br/></p><p>Safe-Guard continues to experience dynamic growth and has earned a stellar reputation from our clients, dealers, and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.<br/></p><p>Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.<br/></p>

Bi-lingual Customer Support Representative- Spanish

Conquer Roofing

<p><b>Job Description:</b></p><p>Conquer Enterprises, LLC &quot;Conquer Roofing&quot;</p><p>Claim Specialist Inspector (CSI) / Roof Damage Specialist</p><p>&ndash; Greater Atlanta Area &ndash;<br/>Field-based role <b>with company-provided leads</b></p><p><b>*** </b>NO REQUIRED DOOR-KNOCKING FOR LEADS ***</p><p><b>Overview:</b><br/>Conquer Enterprises, LLC is the fastest-growing independent roofing contractor in Georgia, specializing in storm damage restoration across the Greater Atlanta region and beyond. We are expanding our field team and seeking motivated, detail-oriented professionals for our Claim Specialist Inspector (CSI) role. This is a hands-on, high-earning field position, ideal for individuals with roofing knowledge, comfort working at heights, and a passion for helping homeowners navigate storm-related insurance claims. You&rsquo;ll work directly with provided leads from our sales teams, conduct thorough roof assessments, document damage, and guide qualified homeowners through the initial claim filing process &mdash; all while building toward strong earning potential in a growing company.</p><p><b>Duties:</b></p><ul><li>Perform on-site roof and exterior inspections for storm-related damage (hail, wind, etc.) using ladders and safety equipment</li><li>Document findings with detailed photos, measurements, and notes to support insurance claims</li><li>Assess damage severity and advise homeowners on whether a claim is viable based on policy coverage and observed issues</li><li>Assist homeowners with filing initial insurance claims on the spot (explaining process, gathering basic info, and setting expectations)</li><li>Attend insurance adjuster meetings for claims</li><li>Make well articulated and viable arguments on denials, partial approvals, and for supplements on insurance decisions via state code, state laws, federal laws, reinspect requests, and Attempted Test Repairs (ATRs)</li><li>Complete, document (video), and &quot;storytell&quot; on ATRs</li><li>Collaborate closely with our sales leadership and office teams to ensure smooth handoffs and maximum claim approvals</li><li>Travel within assigned territories (gas and travel expenses covered after initial training period)</li><li>Maintain high standards of safety, professionalism, and customer service in all interactions</li></ul><p><b>Skills &amp; Requirements:</b></p><ul><li>Comfortable climbing roofs and working at heights (no fear of ladders/heights required)</li><li>Reliable vehicle capable of transporting a 20 ft ladder (truck preferred but not mandatory)</li><li>Valid driver&rsquo;s license</li><li>Strong attention to detail and ability to document damage accurately</li><li>Basic knowledge of roofing systems, storm damage (hail/wind), and insurance claim processes (we provide training and ongoing support for the right candidates)</li><li>Excellent communication skills &mdash; ability to explain complex concepts simply to homeowners</li><li>Self-motivated, reliable, and ready for daily field work in various weather conditions</li><li>We are looking for someone who knows the entire insurance process following Lead Generation (which will be done for you via a Team of canvassers). Public Adjuster level attention to detail and effort on each lead.</li></ul><p><b>Compensation &amp; Earning Potential:</b><br/>Competitive pay structure designed for high performers:</p><ul><li>Starting phase: Structured per-inspection pay with rapid ramp-up potential (30-Days)</li><li>After initial period: Uncapped earnings through volume + bonuses</li><li>Realistic first-year range for consistent performers: $65,000 &ndash; $175,000+ (includes per-inspection pay, production bonuses, and travel reimbursement)</li><li>Paid travel/gas <b>after the first month</b></li><li>Full-time role preferred (part-time available) with opportunity for growth into advanced field or leadership positions</li></ul><p><b>About Conquer Roofing:</b><br/>We&rsquo;re a team of career roofers building a transparent, high-integrity company in Georgia. Current offices in Madison, Eatonton, and Habersham with new branches opening in Woodstock, John's Creek, Covington, and Douglasville (2026). We focus on quality work, fair pay, and letting talented people earn what they&rsquo;re worth. If you&rsquo;re comfortable on roofs, enjoy helping people with insurance claims, and want a role where your effort directly drives big earnings, this could be your next step.</p><p><b>Interested?</b></p><p>Qualified candidates will be contacted quickly for a short video or in-person interview where we&rsquo;ll cover the full role details, training, and earning path.</p><p>(Pro tip: Mention any prior roofing, inspection, claims, or field experience in your application to move to the top of the list.)</p><p><b>Apply Now!</b></p><p>Job Types: Full-time, Part-time, Contract</p><p>Pay: $65,000.00 - $175,000.00 per year</p><p>Benefits:</p><ul><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li></ul><p>Work Location: On the road</p>

Roofing Sales Representative - LEADS PROVIDED

Aspirion

<div>Description:
<p>
For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers&rsquo; compensation, Veterans Affairs, and out-of-state Medicaid.</p><p>
At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, &ldquo;Our teammates are the foundation of our success.&rdquo; United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time.</p><p>
We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.</p><p>
We are seeking an Appeals Specialist II to join our growing team. As an Appeals Specialist II, you will be exposed to the complex reimbursement methodology between hospitals and insurance companies. Appeals Specialists work closely with assigned project teams on the specialized retrospective recovery process. You will be exposed to the revenue cycle process and various provider clients and systems.</p><p><b>
Key Responsibilities</b></p><ul><li>
Follow-up with insurance carriers on underpaid claims by phone; complete follow-up actions as advised</li><li>
Research claim variances in hospital patient accounting systems (EPIC, Meditech, Cerner, Athena)</li><li>
Draft appeals to insurance carriers on denied or underpaid claims</li><li>
Review claim detail including coding, billing and insurance information for discrepancies</li><li>
Run claims data through various pricing software</li></ul>
Requirements:
<ul><li>Strong healthcare industry knowledge</li><li>
Ability to troubleshoot and remedy claim submission errors</li><li>
Demonstrated attention to detail</li><li>
Excellent written and verbal communication skills</li><li>
Team-Oriented and Flexible</li><li>
Creative Problem-solving skills</li></ul><p><b>
Education and Experience</b></p><ul><li>
High School Diploma or GED required; bachelor's degree preferred</li><li>
Hospital billing experience required</li><li>
Previous work from home experience</li></ul><p><b>
Benefits</b></p><p>
At Aspirion we invest in our employees by offering a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, advancement opportunities, and incentive programs.</p><p>
The US base pay range for this position <b><i>starts</i></b> at $19.00 hourly.<i> Individual pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered.</i> In addition to base salary, a competitive benefits package is offered.</p><p><b>
AAP/EEO Statement</b></p><p>
Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.</p><p>
Please note that this position is contingent upon the successful completion of a pre-employment drug screening and background check. These steps are part of our standard hiring process to ensure a safe and compliant workplace.</p></div>

Appeals Specialist - Hospital Billing, Underpayments

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