accounting specialist

application support specialist Jobs in Istanbul

application support specialist

ceo office associate

data analyst

ey türkiye - accounting compliance and reporting (acr) - assistant & seniors Jobs in Istanbul

compliance analyst

BUNQ

<div><div><div><div><h2 class="jobSectionHeader"><b>Ready to get shit done?</b></h2></div><div><div>
We&rsquo;re all about giving our users a smooth, worry-free banking experience while keeping their money safe from fraudsters   ️ As a Fraud Ops Analyst, you&rsquo;ll be the go-to person for spotting any suspicious activity, protecting users at every stage, and making sure we stay compliant with all the rules.</div><p>
You&rsquo;ll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.</p><p></p><p><b><br>
Take Ownership</b></p><ul><li>Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity   ️&zwj; ️</li><li>Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead</li><li>Bring empathy and effective communication into every interaction to provide the best support possible</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
This challenge is perfect for you if</b></h2></div><div><ul><li><div>
You thrive working during night hours and can stay productive and focused from 23:00 to 08:00 Amsterdam time.</div></li><li><div>
You have knowledge of fraud monitoring and prevention</div></li><li><div>
You speak English fluently and have strong communication skills, while showing empathy</div></li><li><div>
You're a problem solving enthusiast, and can prioritize your work when needed</div></li><li><div>
You thrill at leading thorough investigations, using your attention to detail for efficient resolution</div></li><li><div>
You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell</div></li><li><div>
Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus.</div></li></ul><p></p><p><b><br>
Your space to perform</b></p><p>
We give you the space and the tools you need to succeed:</p><p>
   Great, international colleagues, who share your mindset</p><p>
  &zwj;   Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly</p><div>
   We support growth with bunq Academy and &euro;1500 annual learning budget<br>
<ul><li>️ A Multisport gym card for your health and wellbeing (in Turkey)</li></ul></div><p>
     Flex Benefits: &euro;70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle in Bulgaria</p><p>
   Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices   ) (In Turkey)</p><p>
   Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration</p><p>
   We reward tenure with a dedicated travel budget: &euro;1.5k after 2 years and &euro;3k after 4 years to visit another core office</p><p>
   A MacBook so you can Get Shit Done with us</p><div>
   Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options<br>
<ul><li>️ Private health insurance, just in case</li></ul></div><p>
   Monthly contribution to your phone and internet bills (in Turkey)</p><p>
   Friday drinks and other celebrations - bunq style</p></div></div></div><p></p><div><div><div><div><div><div><br>
Hybrid</div></div></div><div></div><div><div><div><div><div>
Istanbul</div></div></div><div><div><div>
/</div></div><div><div>
Sofia</div></div></div></div></div><div></div><div><div><div>
Support &amp; Operations</div></div></div><div></div><div><div><div><div>
40</div></div><div><div>
hours per week</div></div></div></div></div></div></div></div><div></div>

Fraud Ops Analyst - Night shift

Icann

<div><div><p><b>Job Summary:</b></p><p>
We are looking for a <b>Global Support Analyst I</b> (temporary - part-time) to assist ICANN customers through email support, and provide assistance to internal departments as needed.</p><p>
The Analyst uses pre-written responses/Knowledge Base articles for customer inquiries. The Global Support Analyst I (temporary - part-time) assists ICANN customers through email support, and provides assistance to internal departments as needed. This is an Entry Level, part-time role that provides support to our customers on the weekends (Saturday and Sunday only).</p><p><br>
</p><p><b>Key Responsibilities &amp; Duties:</b></p><ul><li>
Responds to customer service inquiries using pre-written responses.</li><li>
Handles basic inquiries with minimal assistance.</li><li>
Consistently works on and handles cases systematically as they arrive in the queue.</li><li>
Collaborates with ICANN staff to resolve inquiries.</li><li>
Manages opens cases and follows up to ensure cases are resolved within defined Service Level Targets (SLTs).</li><li>
Performs against set KPIs such as customer service satisfaction scoring received through survey feedback.</li><li>
Performs all case handling and tasks with high quality and in line with ICANN policies and procedures.</li><li>
Ensures smooth transfer of case assignment between team members across all offices and time zones as required.</li><li>
Supports internal stakeholders as needed.</li><li>
Other duties as assigned or requested.</li></ul><p><b>
Required Knowledge, Skills, and Abilities (KSAs):</b></p><p>
(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)</p><ul><li>
Broad knowledge and previous experience in providing Customer Support via email or and ticketing system preferred.</li><li>
Excellent verbal and written communication skills.</li><li>
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments.</li><li>
Demonstrated ability to interact professionally with a diverse group/executives/customers/ managers/subject matter expert.</li><li>
Exceptional attention to detail.</li><li>
Highly organized with the ability to multi-task.</li><li>
Strong analytical and problem-solving skills.</li><li>
Contributes to a professional, collaborative and rewarding work environment.</li><li>
Very customer service oriented; considerate and friendly demeanor towards customers.</li><li>
CRM software (Salesforce preferred) or helpdesk ticketing system and Microsoft Office Word and Excel (intermediate level) experience preferred.</li><li>
Experience with Jira, Smartsheet, Google Workspace, Slack and Zoom is a plus but not required</li></ul><p></p><p><b><br>
Education and Experience Requirements:</b></p><ul><li>
Bachelor&rsquo;s degree preferred.</li><li>
Previous experience in customer support or administrative roles within a corporate environment; multi-channel support experience preferred.</li><li>
Background in data analytics is a plus, but not required.</li></ul><p></p><p><b><br>
Language:</b></p><ul><li>
Fluency, both written and spoken, in English is required.</li><li>
ICANN is a global organization that values diversity; preference will be given to candidates with demonstrated skills in additional languages besides English.</li></ul><p></p><p><b><br>
Working Conditions &amp; Physical Requirements:</b></p><ul><li><p>
Part-time, remote position.</p></li><li><p>
While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle or feel. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.</p></li></ul>
</div><div><div><div><div>Targeted Base Salary Low:
</div></div><div></div><div><div>Targeted Base Salary High:
</div></div></div></div><div></div><div><div><div><div><p><b><i>Note: </i></b><i>The salary range provided here is a general estimation for the position at the time of posting based on the primary location. Salary ranges vary based upon geographic regions and countries. Final compensation packages take into consideration of a variety of factors including but not limited to a candidate&rsquo;s location, work experience, knowledge, skills and other compensable factors.</i></p></div></div></div></div></div><p></p>

Global Support Analyst I - Temporary Position, Part-Time

Delivery Hero

<div><b>Company Description</b><p><b><br>
Yemeksepeti</b> is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><b><br>
Job Description</b><p><br>
We are seeking a dynamic <b>Data Analyst</b> to be part of our mission to drive impactful decisions across our 16 markets. Working within our Analytics team, you'll support the team by providing high-quality insights, maintaining data consistency, and collaborating with internal teams to assist in decision-making. This is a foundational role offering the opportunity to grow technical skills, gain exposure to high-impact projects, and learn from experienced data professionals.</p><ul><li><b>
Data Preparation &amp; Analysis: </b>Supporting data collection, cleansing, and preparation to ensure quality, reliability, and consistency. Conducting basic analyses using SQL and Excel, and assisting senior analysts with larger datasets.</li><li><b>
Dashboard Development: </b>Creating and maintaining dashboards (e.g., in Looker or Tableau) for internal reporting needs. Ensuring they are user-friendly and meeting the requirements of key stakeholders.</li><li><b>
Reporting &amp; Ad Hoc Analysis: </b>Assisting in generating recurring reports and fulfilling ad-hoc analysis requests from internal stakeholders to support strategic decisions.</li><li><b>
Data Quality &amp; Tracking:</b> Monitoring data quality and participating in QA processes to ensure consistency across all reporting metrics.</li><li><b>
Collaboration: </b>Working closely with senior analysts and team leads, learning from their approach to data modeling, visualization, and storytelling.</li><li><b>
Stakeholder Management:</b> Partnering with business stakeholders across the organization to understand their analytical needs, proposing data solutions, and communicating insights in an actionable manner.</li></ul><p>
Find out more about our Data Analytics folks here:</p><ul><li>
Turn insights into impact!</li><li>
Looking for a career in data analytics? This could be the opportunity for you!</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in Statistics, Mathematics, Economics, Computer Science, or a related field.</li><li>
Overall 2-5 years of experience in data analytics, ideally in a business or product analytics role.</li><li>
Familiarity with Commercial, Marketing or Logistics datasets and an understanding of the business processes driving these functions would be an added advantage.</li><li>
Proficiency in SQL and experience with at least one data visualization tool (e.g., Looker, Tableau).</li><li>
Familiarity with customer behavior tracking tools (e.g., Google Analytics) is a plus.</li><li>
Strong communication skills, with an ability to present findings in a clear and concise way.</li><li>
A team-oriented mindset with a willingness to learn and take on new challenges.</li></ul><p><b>
To help us review applications consistently, please attach a copy of your resume in English. We appreciate your effort and look forward to learning more about you!</b></p><b><br>
Additional Information</b><br>
<ul><li>
A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!</li><li>
A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!</li><li>
Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!</li><li>
Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)</li><li>
A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!</li><li>
Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!</li><li>
A comprehensive private health insurance that will never let you down when you need it!</li><li>
The Yemeksepeti family! Always smiling and high communication skills!</li>
A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!<br>
<li>
</li></ul><p>Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni</p><div></div><p>
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni</p></div>

Data Analyst

<div><p><b>QUALIFICATIONS AND JOB DESCRIPTION</b></p><p></p><p><br>
EY is a global leader in Assurance, Tax, Consulting and SaT (Strategy and Transactions) services.</p><p>
The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.</p><p>
 Our 395 000 people, in more than 150 countries, are united by our shared values, which inspire our people worldwide and guide them to do the right thing, and our commitment to quality, which is embedded in who we are and everything we do. Our offices around the world use the same methodology and are linked through an integrated technology platform to enable instantaneous communication and collaboration among team members, regardless of location. As a member of EY Global, in Turkey we operate in 6 offices located in Istanbul, Istanbul (Maltepe), Ankara, Bursa, Izmir and Adana with more than 2400 people for 30 years.</p><p></p><p><br>
Accounting Compliance and Reporting (ACR) serves our clients in Comprehensive Outsourcing, Accounting and Finance, Functional Outsourcing, Accounting Assistance and Consultancy (Software Implementation Support, Reporting According to International Standards of Accounting), Payroll Services and Contract Personnel (Temporary Personnel Services)</p><p></p><p><br>
We are seeking <b>Assistant - Seniors</b> to join our <b>Accounting Compliance and Reporting (ACR) </b>team in <b>Istanbul</b> and to work in the Customer Office located in &Uuml;mraniye, with the following qualifications:</p><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
Connecting the outsourced accounting data entry team with the local accounting and shared service center teams to ensure seamless communication and collaboration.</li><li>
Providing ongoing support to the client&rsquo;s local accounting team during the month-end close process to ensure accurate and timely financial reporting.</li><li>
Assisting the local accounting team in preparing monthly and annual declaration data (VAT-1, VAT-2, Withholding, Stamp, GEKAP, Provisional Tax, and Corporate Tax) to ensure compliance with tax regulations.</li><li>
Conducting a thorough reconciliation of all bank accounts to ensure financial integrity and accuracy (SAP system).</li><li>
Reviewing broker fee entries.</li><li>
Reviewing POs (invoices with PO numbers and open invoices), contacting relevant persons, and correcting any errors.</li><li>
Ensuring that E-Invoice (Purchase) distributions are made completely.</li><li>
Entering customs duty payment requests from the Supply Chain team in the bank system.</li><li>
Reconciling with PO owners and uploading the file to the system so that PO provisions can be received correctly.</li><li>
Checking commission invoices on an invoice-by-invoice basis to ensure that they align with the file prepared by Commex.</li><li>
Checking weekly payment lists and confirming payments with the relevant parties.</li><li>
Making vendor reconciliations when necessary.</li><li>
Supporting other US GAAP and Local GAAP transactions when necessary.</li><li>
Performing and reviewing daily accounting transactions of clients.</li><li>
Performing month-end/quarter-end/year-end closing activities.</li><li>
Maintaining reconciliations with related and third parties.</li><li>
Preparing tax returns and other compliance requirements.</li><li>
Preparing payrolls for clients&rsquo; employees.</li><li>
Coordinating and communicating with shared service centers and clients&rsquo; tax teams resident abroad.</li><li>
Coordinating and communicating with clients&rsquo; tax offices.</li><li>
Following legislative changes and implementing when applicable.</li><li>
Coordinating with other sub-service lines of EY Tax team.</li><li>
Supervising the engagement team.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
University degree, preferably in Accounting, Finance, or Business Administration.</li><li>
Knowledge of Uniform Chart of Accounts and 2&ndash;7 years of experience in general accounting.</li><li>
Excellent Excel, PowerPoint, and Word skills; experienced in reporting.</li><li>
Fluency in both written and spoken English.</li><li>
Knowledge of MS NAV, SAP, and Oracle accounting systems is an asset.</li><li>
Familiarity with e-applications such as e-invoice, e-ledger, etc.</li><li>
Proven team player with a proactive mindset.</li><li>
Ability to work flexible hours.</li><li>
SMMM qualification is an asset.</li></ul></div><p></p>

EY Türkiye - Accounting Compliance and Reporting (ACR) - Assistant & Seniors

Evyap

<div>
 <p>
  <strong>
   Discover Your Potential, Let Evyap Grow With You, Let You Grow With Evyap!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  With more than 3,000 employees and export business to more than 100 countries, EVYAP&rsquo;s success story started in a small atelier in Erzurum in 1927. Our trusted brands, including Duru, Arko Nem, Arko Men, Emotion, Blade, Activex, Evy Baby and Fax are loved worldwide. With facilities in Turkey, Egypt, and the world's largest oleo chemicals plant in Malaysia, we remain committed to innovation, sustainability, and creating value, all within a collaborative environment where our employees thrive.
 </p>
 <p>
  We believe in becoming stronger together with you. Every new beginning is an exciting journey filled with fresh ideas and opportunities.
 </p>
 <p>
  At Evyap, we share and respect, we are productive, responsible, and continuously improve ourselves. Here, you&rsquo;ll find a world where you can grow, leave your mark through diverse projects, and thrive both personally and professionally. Together, we&rsquo;ll grow and achieve greater success. Are you ready to embark on this journey with us?
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You'll Be Doing?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Develop, implement, and continuously improve HSE policies, procedures, and management systems in alignment with local regulations and international standards.
  </li>
  <li>
   Ensure full compliance with occupational health, safety, environmental legislation, and company policies.
  </li>
  <li>
   Lead risk assessments, hazard identification studies (PHA, HAZOP) and implement preventive action plans to mitigate operational risks.
  </li>
  <li>
   Develop and maintain Process Safety Management (PSM) systems in line with SEVESO directives, including MOC, PSSR, PSI, and Permit-to-Work (PTW) systems.
  </li>
  <li>
   Lead incident investigations, root cause analysis, and ensure effective corrective and preventive actions.
  </li>
  <li>
   Establish and monitor HSE KPIs, prepare regular performance reports, and drive continuous improvement initiatives to reduce accidents, near misses, and environmental impact.
  </li>
  <li>
   Lead and coordinate internal and external audits (ISO 45001, ISO 14001, ISO 9001, ISO 50001) and ensure ongoing certification compliance.
  </li>
  <li>
   Manage emergency preparedness, crisis management procedures, and emergency response drills.
  </li>
  <li>
   Promote a strong safety culture through training programs, awareness campaigns, and leadership engagement.
  </li>
  <li>
   Ensure compliance with ADR regulations for hazardous materials transportation and oversee chemical safety practices.
  </li>
  <li>
   Supervise waste management, emissions monitoring, environmental compliance, and sustainability initiatives including energy efficiency, water management, and carbon footprint reduction.
  </li>
  <li>
   Develop and manage annual HSE operational (OPEX) and capital (CAPEX) budgets.
  </li>
  <li>
   Ensure contractors and subcontractors comply with company HSE standards, including managing the Permit-to-Work system.
  </li>
  <li>
   Collaborate closely with production, maintenance, quality, engineering, and supply chain teams to ensure safe operational practices.
  </li>
  <li>
   Manage relationships with regulatory authorities and external stakeholders.
  </li>
  <li>
   Lead, mentor, and develop the HSE team while benchmarking industry best practices.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who We're Looking For?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering or a related technical field.
  </li>
  <li>
   Minimum 10 years of HSE experience, preferably within manufacturing, FMCG, or industrial environments.
  </li>
  <li>
   B-Class Occupational Safety Certificate (or equivalent professional certification).
  </li>
  <li>
   Strong knowledge of HSE legislation, environmental regulations, and international standards (ISO 45001, ISO 14001, ISO 9001, ISO 50001).
  </li>
  <li>
   Solid understanding of Process Safety Management (PSM) and risk management in production facilities.
  </li>
  <li>
   Experience managing HSE audits, regulatory inspections, and compliance processes.
  </li>
  <li>
   Knowledge of ATEX, fire safety, and machinery safety principles is highly preferred.
  </li>
  <li>
   NEBOSH certification is considered a strong advantage.
  </li>
  <li>
   Familiarity with ADR regulations for hazardous materials transportation.
  </li>
  <li>
   Experience in environmental management practices including waste, emissions, energy, and sustainability initiatives.
  </li>
  <li>
   Strong analytical thinking, problem-solving, and decision-making skills.
  </li>
  <li>
   Proven leadership and stakeholder management capabilities with the ability to influence and build a strong safety culture.
  </li>
  <li>
   Proficiency in MS Office applications.
  </li>
  <li>
   Fluent in English (written and spoken).
  </li>
  <li>
   Ability to work effectively in a fast-paced manufacturing environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Opportunities of Joining Us:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Evyap, you're not just working, you're becoming part of a global organization. As a member of an internationally recognized company, you'll experience the excitement of shaping new ideas and driving innovation across continents. Here, your growth, creativity, and contributions are truly valued, offering you the unique opportunity to be part of our global success and benefit from the strength of Evyap. Some of our advantages are:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🌍 Global Opportunities:
  </strong>
 </p>
 <p>
  Work as an expat in offices across Indonesia, Malaysia, Russia, the USA, and Egypt, with opportunities to be part of international projects.
 </p>
 <p>
  <strong>
   🚀 Learning &amp; Development:
  </strong>
 </p>
 <p>
  Enjoy monthly #Tek&Idot;&scedil;imGeli&scedil;im events, including webinars, digital training, and fun challenges to help you grow and have fun!
 </p>
 <p>
  <strong>
   🎉 E-Joy Club:
  </strong>
 </p>
 <p>
  Engage in social events covering music, art, sports, and social causes, connecting with your colleagues on different levels.
 </p>
 <p>
  <strong>
   💼 Competitive Compensation:
  </strong>
 </p>
 <p>
  Receive a competitive salary and strong union benefits, including holiday, shoe, fuel, and food allowances.
 </p>
 <p>
  <strong>
   🛍️ Flexible Benefits:
  </strong>
 </p>
 <p>
  Customize your benefits through the Evystore app, choosing what suits your needs best.
 </p>
 <p>
  <strong>
   🧴 Exclusive Products:
  </strong>
 </p>
 <p>
  Experience our latest products with monthly gift packages and enjoy discounts at the on-site market.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you want to grow in an innovative environment, build a career full of global opportunities, and be a part of Evyap, we are looking forward to your application.
 </p>
 <p>
  <br/>
 </p>
 <p>
  &ldquo;&Idot;&scedil; ba&scedil;vurunuz kapsam&inodot;nda toplanan ki&scedil;isel verileriniz 6698 say&inodot;l&inodot; Kanun&rsquo;a uygun olarak i&scedil;lenmektedir. Konuyla ilgili ayd&inodot;nlatma metni i&ccedil;in l&uuml;tfen linki ziyaret ediniz: https://www.evyap.com.tr/Content/docs/evyap-is-basvurusu-aydinlatma-metni.pdf&rdquo;
 </p>
</div>


Environment, Health and Safety Manager

Hilton

<div><p>Non-F&amp;D &amp; Service Procurement Manager</p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p>
Position Title: Non-F&amp;D &amp; Service Procurement Manager
</p><p>Department: Hilton Supply Management
</p><p>Reports to Title: Procurement Manager T&uuml;rkiye</p><p>
Location: Hilton Regional Office T&uuml;rkiye
</p><h2 class="jobSectionHeader"><b>About Hilton Supply Management</b></h2><p>
Hilton Supply Management (HSM) is the largest hospitality group procurement organization and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton as non-Hilton branded hotels. With more than 18,000 hotels in our program (including over 10,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers &ndash; ensuring direct savings on the product &amp; services for hotel partners.</p><h2 class="jobSectionHeader"><b>
About Hilton</b></h2><p>
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 8,800 properties with more than 1.3M rooms in 139 countries and territories. Founded in 1919, we have defined the hospitality industry and established a portfolio of world-class brands, including our flagship Hilton Hotels &amp; Resorts brand, which is the most recognized hotel brand in the world. We have more than 226 million members in our award&ndash;winning customer loyalty program, Hilton Honors.</p><h2 class="jobSectionHeader"><b>
Position Statement</b></h2><p>
The T&uuml;rkiye region within Hilton Supply Management is responsible for creating and managing strategic contracts for the provision of Non-F&amp;D &amp; Service to all managed properties and those franchise and third-party hotels signed to Hilton Supply Management agreements. Primary responsibilities will be overseeing the entire procurement process and HSM competitiveness, which will include the procurement of Non-F&amp;D &amp; Service categories within the T&uuml;rkiye region.</p><p><b>
Position Summary</b></p><ul><li><p>
To plan, organize, direct, and control the Purchasing and Supply Management functions for all Non-Food &amp; Services categories within the specified functional Area for Hilton.</p></li><li><p>
Ensuring that technical equipment, engineering services, CAPEX, FF&amp;E, MRO, Energy, Facility Management, and outsourced operational services are procured at the optimal total cost of ownership while adhering to Hilton standards, operational specifications, purchasing best practices, and global procurement policies.</p></li><li><p>
Direct supervision and management of reports as detailed.</p></li><li><p>
Working with and representing the Purchasing function with key stakeholders such as Finance, Engineering, Operations, and Development.</p></li><li><p>
To provide functional and operational management to any corporate or cluster purchasing teams based in the area and to provide support as required to hotel-based purchasing resources across the area.</p></li><li><p>
To ensure that all procurement tools (such as Birchstreet, Coupa Smart Spend) are implemented and maintained.</p></li><li>
Provide effective management to the Non-F&amp;D &amp; Services Buyer (where applicable).</li></ul><h2 class="jobSectionHeader"><b>
Strategic Procurement &amp; Business Operations 55%</b></h2><ul><li><p>
Lead local and national tenders within Non-Food &amp; Services categories, including technical projects and service agreements.</p></li><li><p>
Negotiate pricing and commercial terms with suppliers at local and national levels.</p></li><li><p>
Conduct price benchmarking and lifecycle cost analysis to ensure competitive positioning across M/L, franchised properties, and 3rd party hotels.</p></li><li><p>
Maintain supplier data and pricing in procurement systems (e.g., Birchstreet, Coupa Smart Spend).</p></li><li><p>
Ensure implementation and compliance with national, pan-European, and global agreements including MSAs and FSAs.</p></li><li><p>
Monitor supplier performance and product/service quality.</p></li><li><p>
Stay informed on relevant procurement laws, technical regulations, and compliance requirements.</p></li><li>
Support the growth and implementation of Group Purchasing Organization (GPO) initiatives where applicable</li></ul><h2 class="jobSectionHeader"><b>
Organisational activities</b><b> 20</b><b>%</b></h2><ul><li><p>
Report directly to National Procurement Manager (NPM)</p></li><li><p>
Report on a monthly/or weekly basis to the NPM of current system status, project status, needs of the properties or concerns regarding the suppliers&rsquo; performance and products&rsquo; quality</p></li><li><p>
Report contract negotiation results, tenders, savings capture, and cost avoidance in Coupa Smart Spend.</p></li><li><p>
Act as the primary liaison between the regional procurement leadership and hotel operations, ensuring seamless communication and alignment of procurement goals.</p></li><li><p>
Address technical supply challenges and ensure timely resolution with suppliers.</p></li><li><p>
Ensure to receive as much as possible information about local needs and issues.</p></li><li><p>
Ensure maximum visibility of local technical requirements and operational risks.</p></li><li><p>
Ensure follow-up of consistence item handling internally.</p></li><li><p>
Communicate procurement updates, CAPEX frameworks, and service agreements through internal channels.</p></li><li>
Foster strong relationships with hotel leadership, Engineering, Finance and Operations teams</li></ul><h2 class="jobSectionHeader"><b>
Strategic Development &amp; Compliance 20%</b></h2><ul><li><p>
Lead the development and execution of procurement strategies across Non-Food &amp; Services categories, ensuring alignment with brand standards, technical compliance, and ESG targets.</p></li><li><p>
Provide strategic guidance to hotel and engineering teams on supplier selection, technical specifications, and cost optimization opportunities.</p></li><li><p>
Regularly review and rationalize nominated suppliers across technical and service categories.</p></li><li><p>
Be aware of and apply Hilton purchasing, financial and environmental policies, CSR and ESG activities.</p></li><li><p>
Ensure hotel teams are informed about nominated suppliers, service standards, and compliance requirements.</p></li><li><p>
Develop and maintain constructive and cooperative relationships with all internal and external stakeholders/personnel whether in person or via telephone.</p></li></ul><h2 class="jobSectionHeader"><b>
Human Resources</b><b> 5%</b></h2><ul><li><p>
Provide effective leadership and development to the Non-F&amp;D &amp; Services Buyer (where applicable).</p></li><li><p>
Motivate and guide team members to achieve high performance and professional development.</p></li></ul><p>
In addition to performance of the essential functions, this position may be required to perform supportive duties as assigned from time to time, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company or departmental objective.</p><h2 class="jobSectionHeader"><b>
Required Qualifications</b></h2><ul><li><p>
Complete knowledge of F&amp;D purchasing procedures and supply chain.</p></li><li><p>
Strong understanding of strategic sourcing, CAPEX procurement, lifecycle costing, and contract governance.</p></li><li><p>
Demonstrated competence to manage multiple priorities and complex technical projects in a hands-on capacity.</p></li><li><p>
Proficiency in sourcing applications and MS Office Suite.</p></li><li><p>
BA/BS/Bachelor's Degree or experience in lieu thereof.</p></li><li><p>
Excellent negotiation, analytical, and problem-solving skills.</p></li><li><p>
Strong interpersonal and communication abilities.</p></li><li><p>
High attention to detail and organizational skills.</p></li><li><p>
Demonstrated ability to self-motivate, manage multiple priorities and deliver results.</p></li><li><p>
Work attitude that exhibits flexibility, drive, good judgment, dependability and ambitions</p></li><li><p>
Ability to communicate complex technical and commercial concepts clearly across the organization.</p><p>
</p></li></ul><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2><ul><li><p>
Experience in procurement and supply chain management (minimum 8+ years) in a senior-level role within hospitality or multi-site environments.</p></li><li><p>
Strong commercial and negotiation capability managing complex service and CAPEX contracts.</p></li><li><p>
Functional knowledge of various global back-office systems (e.g. BSS, NAV, PSFT, Sun, Navision)</p></li><li><p>
MS/MA/Master's Degree or experience in lieu thereof</p></li><li><p>
Business fluency in Turkish and English; proficiency in an additional language is a plus</p></li><li><p>
International or national multi-site experience preferred.</p></li></ul></div>

Non-F&D & Service Procurement Manager

Dyson

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 Assistant Store Manager - &Idot;stanbul &Idot;stinye Park - On-site
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 The Assistant Store Leader supports the Store Leader in the daily operations of the Dyson store, guiding the team and ensuring the flawless delivery of the brand experience. This role requires hands‑on leadership, coaching, and active engagement on the shop floor to drive both operational excellence and exceptional customer experience. The Assistant Store Leader contributes to store targets, supports team development, and ensures Dyson&rsquo;s innovative brand standards are consistently executed.
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 <strong>
  About The Role
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 </strong>
 <ul>
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   Entrepreneurship &amp; Commercial Focus
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   Identify opportunities to increase sales and improve customer satisfaction, and provide recommendations to the Store Leader.
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   Support the testing and implementation of new services, process improvements, and operational enhancements.
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   Track and execute actions that contribute to overall store performance.
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   Share observations related to stock, services, and operations with the Store Leader and relevant managers.
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   Customer Experience &amp; Brand Standards
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   Ensure Dyson&rsquo;s high customer experience standards are fully implemented in the store.
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   Handle customer complaints at the first stage and escalate to the Store Leader when necessary.
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   Create personalized and meaningful customer interactions with the team, fostering strong brand ambassadors.
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   Collaborate with the Store Leader and relevant teams to execute activities within the Retail Activations calendar.
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   Leadership, Talent Management &amp; Team Development
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   Support the Store Leader in recruitment, onboarding, training, and development of team members.
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   Contribute to daily goal setting, performance tracking, and feedback processes.
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   Help build a positive, motivated, and collaborative team culture.
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   Take an active role in daily floor leadership, demonstrating excellent customer experience and operational execution.
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   Business Performance &amp; Strategy Execution
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   Contribute to improving key store performance metrics (sales, conversion rate, NPS, average basket size, cross‑selling, etc.).
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   Monitor results, identify trends, and share insights with the Store Leader to support action planning.
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   Ensure local operational and visual strategies are correctly implemented in the store.
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   Play an active role in store preparation during peak periods.
  </li>
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   Operations, Compliance &amp; Asset Protection
  </li>
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   Ensure compliance with Dyson&rsquo;s standards for operations, safety, cash handling, health &amp; safety, and loss prevention.
  </li>
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   Support the protection of all confidential information, including customer, team, and business data.
  </li>
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   Take responsibility for opening/closing procedures, stock accuracy, store maintenance, and daily operational tasks.
  </li>
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   Work with the Store Leader to resolve issues affecting operations or team performance.
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 </ul>
 Success Metrics
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 <ul>
  <li>
   Customer Experience &amp; Brand: NPS, Mystery Shopper results, store experience feedback
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   Profitability &amp; Performance: Contribution to sales targets, conversion rate, average basket size, cross‑selling
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   Team &amp; Talent: Team engagement, training completion rates, contribution to development plans
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   Operational Excellence: Stock accuracy, shrinkage, visual compliance, audit results
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  </li>
 </ul>
 <strong>
  About You
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  <br/>
 </strong>
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  <li>
   3-4 years of team management experience.
  </li>
  <li>
   Good level of English.
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   Experience in management or supervisory roles within fast‑paced, customer‑focused retail environments.
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   Proactive, energetic, solution‑oriented, and comfortable taking initiative.
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   Strong communication, decision‑making, and problem‑solving skills.
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   Availability to work weekends and peak trading periods.
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   Proven success in exceeding sales targets and delivering operational excellence.
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   Ability to manage ambiguity and make sound decisions under pressure.
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   Strong ethical standards, emotional intelligence, and the ability to build trust.
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  </li>
 </ul>
 Dyson is an equal opportunity employer. We know that great minds don&rsquo;t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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Assistant Store Manager - İstanbul İstinye Park

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