sales manager

receptionist

marketing manager

restaurant manager

duty manager

concierge manager

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Responsibilities
 
 
 
 Job Description
 
 
 <ul>
 <li>
 Ensure all Standard Operating Policies &amp; Procedures are adhered
 </li>
 <li>
 Ensure guest requests are handled in a timely manner
 </li>
 <li>
 Be fully knowledgeable of hotel facilities and ensure to keep informed all changes and additions
 </li>
 <li>
 Be familiar with all daily events and functions within the hotel and to maintain the appropriate desk folder. Share the information with all Concierge staff of such events
 </li>
 <li>
 Maintain a library of all relevant directories and business information
 </li>
 <li>
 Advise guests of points of interest in the surrounding area
 </li>
 <li>
 Ensure the efficient and prompt handling and delivery of all messages, facsimiles, mail and parcels within the hotel
 </li>
 <li>
 To be familiar with all guest services and information they may require. To assist guests in confirming airline tickets, making restaurant reservations, arranging tours and making transportation arrangements.
 </li>
 <li>
 Be familiar with all the courier companies and their charges
 </li>
 <li>
 Ensure desk, lobby, hotel entrances and baggage area are kept clean and tidy at all times
 </li>
 <li>
 Liaise with Chief/Head Concierge and Front Office/Reception to foresee future VIP arrivals and departures
 </li>
 <li>
 Ensure all Concierge equipment is accounted for and is in good working order
 </li>
 <li>
 Attend meetings as required
 </li>
 <li>
 Aid in the smooth operation of the car service, and to ensure that information is passed to airport representatives for all arriving and departing VIP&rsquo;s
 </li>
 <li>
 Project and maintain the image of the highest standards within the hotel at all times
 </li>
 <li>
 Advise the Head Concierge of all guest comments
 </li>
 <li>
 Record all incidents or service failures in Royal Service Manager
 </li>
 <li>
 Maximize the sale of our internal outlets
 </li>
 <li>
 Maintain amicable and co-operative working relations with all other departments
 </li>
 <li>
 Comply with all Health and Safety legislation, using working practices that are safe and sensible to your colleagues and to yourself
 </li>
 <li>
 To attend any courses Management may deem beneficial
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Proficient in the English; bilingual is an asset
 </li>
 <li>
 1 year previous experience as a Hotel Concierge in a luxury hotel desirable
 </li>
 <li>
 Excellent knowledge of surrounding area an asset
 </li>
 <li>
 Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective
 </li>
 <li>
 Must be flexible in terms of working hours
 </li>
 <li>
 Knowledge of Opera PMS , Windows, MS Office Suite an asset
 </li>
 <li>
 Membership of Clefs d&rsquo;Or is an asset
 </li>
 </ul>
</div>

Concierge Agent

WorkForce

We are seeking a professional and customer-focused Concierge to join our team. The Concierge will be responsible for welcoming guests and residents, assisting with requests, and ensuring a smooth and comfortable experience. The ideal candidate will have excellent communication skills, strong organizational abilities, and a commitment to delivering outstanding customer service.Responsibilities<ul><li>Greet and assist guests, residents, and visitors in a professional manner.</li><li>Provide information about building facilities, local services, transportation, and attractions.</li><li>Handle requests such as booking taxis, making reservations, and arranging services.</li><li>Manage visitor logs, access control, and ensure compliance with building security procedures.</li><li>Receive, store, and deliver packages, mail, and messages.</li><li>Coordinate with housekeeping, maintenance, and security teams to address resident needs.</li><li>Respond to complaints and resolve issues promptly or escalate to management.</li><li>Maintain a professional appearance and create a welcoming environment at all times.</li><li>Perform administrative tasks such as answering phone calls, emails, and maintaining records.</li></ul>Requirements<ul><li>Previous experience as a Concierge, Front Desk Officer, or Customer Service role preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to handle confidential information with discretion.</li><li>Basic computer skills (MS Office, email handling).</li><li>Flexible to work shifts, weekends, and holidays.</li></ul>Must have Facilities maintenance experience and who have Academic + Experience certificates will consider immediatelyLocation: Doha, Pearl Qatar, QatarContract: 2-3 Months (Extendable)Duty Hours: 11+1 Hours / 6 Days a WeekVisa Type: Secondment / FreelanceRequirements:* Must have a valid QID* Must be currently in Qatar and available to join immediatelyTo Apply:Send your CV and QID via WhatsApp only to 77704360Please do not callKindly apply here or Whatsapp me 77704360 Sms only CV, QID and CertificatesJob Types: Full-time, Contract

Concierge

Marriott International

<div>Additional Information 
Job Number25140600 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests&rsquo; needs and information prior to arrival that will lead to a unique, memorable and personal stay. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Concierge Goals
<ul><li>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul>
<ul><li>Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.</li></ul>
<ul><li>Establishes relationships with local attractions, restaurants and other businesses to enhance guests&rsquo; experiences.</li></ul>
<ul><li>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).</li></ul>
<ul><li>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.</li></ul>
<ul><li>Provides check-in and check-out services and handles reservations when needed.</li></ul>
<ul><li>Maintains knowledge of rooms and their locations, services and facilities of the hotel.</li></ul>
<ul><li>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.</li></ul>
<ul><li>Responds to emergency situations using appropriate procedures.</li></ul>
<ul><li>Maintains awareness of daily operations and events at the hotel.</li></ul>
<ul><li>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements</li></ul>
<ul><li>Provides warm welcome and anticipation of guest needs throughout their stay.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Supports employees understanding of customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives and the peers on relevant information in a timely manner.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.</li></ul>
#LI-NR1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Concierge-Chief

SFAI Qatar

We are currently hiring for Business Development Manager for a Luxury Concierge company<ul><li>Identify and pursue new business opportunities within the luxury, hospitality, and corporate segments.</li><li>Build and maintain high-value client relationships, understanding their lifestyle needs and aligning them with Client's bespoke services.</li><li>Develop strategic partnerships with premium brands, embassies, HNW networks, and high-profile businesses.</li><li>Deliver presentations and proposals that reflect Client&rsquo;s service excellence and unique offerings.</li><li>Achieve revenue and membership acquisition targets set by management.</li><li>Attend elite networking events and represent the brand with discretion and professionalism.</li><li>Must be bilingual Arabic &amp; English</li><li>Minimum 4&ndash;6 years of experience in business development, luxury services, hospitality, or high-end client services.</li><li>Proven network in Qatar&rsquo;s HNW/corporate/luxury sectors is a strong advantage.</li><li>Qatar Driving License and valid QID are mandatory.</li><li>Must be an immediate joiner</li></ul>Job Types: Full-time, PermanentPay: QAR8,000.00 per monthApplication Question(s):<ul><li>Are you immediately available?</li><li>Do you have experience in luxury services industry </li></ul>Language:<ul><li>English &amp; Arabic (Verbal &amp; Written) (Required)</li></ul>License/Certification:<ul><li>Qatar ID (Preferred)</li></ul>

Business Development Manager

FRIENDS MANPOWER RECRUITMENT

We are currently looking for a Male Concierge to join our teamResponsibilities:<ul><li>Greeting guests/customers</li><li>Manage guest/customer complaints</li><li>Taking messages</li><li>Managing mail, luggage and deliveries</li><li>Perform basic administrative/secretarial/reception duties</li><li>Running errands to assist guests</li><li>Arranging transportation and excursions upon visitor request</li><li>Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation</li><li>Arranging tours and activities</li><li>Making dinner/event reservations for guests</li><li>Obtaining tickets for events</li><li>Arranging special services</li><li>Providing or arranging for general business services for guests</li><li>Managing customer/guest requests for housekeeping and/or maintenance</li><li>Develop network of contacts, service providers and businesses within their communities to serve guests</li></ul>Requirements:<ul><li>Previous experience as a receptionist or in a customer service role preferred</li><li>with Valid QID</li><li>A pleasing personality and Excellent communication and interpersonal skills are a plus</li><li>Strong organizational abilities and attention to detail</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook)</li><li>Ability to multitask and prioritize tasks in a fast-paced environment</li></ul>Kindly send your CV in WhatsApp no.: +97460006248Job Types: Full-time, ContractPay: QAR2,900.00 per month

CONCIERGE

Grand Tourist Hotel Muscat

Guest Relations Officer (Female) Department: Front Office / Guest Services Reports To: Front Office Manager / Guest Relations ManagerAbout the Job Help guests feel welcome and enjoy their stay. Be friendly, take care of VIPs, and keep things running smoothly at the front desk. Your work helps guests have a great experience and want to come back.Main Duties<ul><li>Smile and greet guests whenever you see them.</li><li>Find out what guests need and tell them about hotel services or places nearby.</li><li>Answer questions and help quickly when guests have a problem.</li><li>Give special care to VIP guests and handle their requests.</li><li>Arrange surprises like birthdays and set up rooms as requested.</li><li>Tell guests about hotel restaurants and any special deals.</li><li>Keep guest areas tidy and clean.</li><li>Work together with housekeeping, concierge, and food &amp; beverage teams.</li><li>Collect guest feedback and share ideas with your manager.</li><li>Always look neat and work well with your team.</li></ul>Qualifications<ul><li>Having worked in a hotel or with guests before is a plus.</li><li>Speak and write clearly.</li><li>Be polite, patient, and calm when it gets busy.</li><li>Organize work well and handle several tasks at a time.</li><li>Know how to use basic computer programs and hotel systems.</li><li>Willing to work different shifts, weekends, and holidays.</li><li>Enjoy helping people and want to give great service.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have a Valid Qatar ID?</li><li>Can you get NOC for Sponsorship Transfer?</li><li>Can you join Immediately?</li></ul>

Guest Relations Officer - Female (Arabic Nationality)

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 
 
 
 Job Purpose:
 
 
 
 As Duty Manager, you will be the key point of contact for guests and staff during your shift, ensuring seamless operations throughout the hotel. You&rsquo;ll embody our commitment to exceptional service, resolve guest issues with poise, and lead by example to uphold the highest standards of hospitality.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Supervise daily hotel operations and coordinate between departments
 </li>
 <li>
 Act as the Manager on Duty, responding to guest concerns and emergencies
 </li>
 <li>
 Ensure exceptional guest service is consistently delivered
 </li>
 <li>
 Support front office, concierge, housekeeping, and F&amp;B teams as needed
 </li>
 <li>
 Maintain a visible presence in the lobby and guest areas
 </li>
 <li>
 Handle VIP arrivals and special requests with discretion and professionalism
 </li>
 <li>
 Ensure compliance with brand standards, health &amp; safety regulations, and service protocols
 
 
 </li>
 </ul>
 
 Qualifications &amp; Competencies:
 
 
 
 <ul>
 <li>
 Previous experience in a similar role within a 4- or 5-star luxury hotel
 </li>
 <li>
 Excellent leadership and communication skills
 </li>
 <li>
 Calm under pressure with strong problem-solving abilities
 </li>
 <li>
 A genuine passion for guest service and a proactive approach
 </li>
 <li>
 Knowledge of hotel software systems (e.g., Opera, PMS)
 </li>
 <li>
 Flexibility to work shifts, weekends, and holidays
 
 
 </li>
 </ul>
 
 What&rsquo;s In It for you?
 
 
 
 <ul>
 <li>
 One of the most iconic place to be and work
 </li>
 <li>
 Amazing learning and development program
 </li>
 <li>
 Discounted rates at The Ned Doha
 </li>
 <li>
 Fantastic career growth opportunities
 
 
 </li>
 </ul>
 At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 
 
 Apply today and join us as a Duty Manager!
 
 
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>

Duty Manager

Explore 699+ Concierge manager in Doha this September. Find roles across top companies and apply now to boost your career.