business manager

admission manager

bar attendant

call centre manager

client manager

concierge manager

PEPLE PVT LTD

Overview:We are seeking a Concierge Manager to ensure seamless resident support, efficient visitor handling, and smooth daily operations within the community. The role focuses on delivering exceptional service, maintaining accurate records, and coordinating with teams to resolve resident concerns promptly.Job Description:1. Billing &amp; Community Service Charge Management<ul><li>Send timely monthly billing reminders and invoices for community service charges.</li><li>Maintain accurate records of payments and follow up with residents for pending dues.</li><li>Ensure all charges are processed efficiently in coordination with relevant departments.</li></ul>2. Resident / Tenant Support<ul><li>Provide prompt support to residents/tenants, addressing concerns and resolving issues effectively.</li><li>Maintain a high standard of quality assurance within the community environment.</li><li>Coordinate with departments for special service requests or complaints raised by residents.</li></ul>3. Compliance and Record Keeping<ul><li>Manage documentation for apartment possession and ensure compliance with established procedures.</li><li>Maintain accurate, organized records of resident data, move-in/move-out processes, and related documentation.</li><li>Ensure all forms, approvals, and records are updated and filed systematically.</li></ul>4. Visitor Management<ul><li>Oversee the handling of visitor entries, ensuring a secure and welcoming experience.</li><li>Monitor visitor logs, approve scheduled entries, and coordinate with security teams.</li><li>Ensure smooth visitor flow while maintaining security protocols.</li></ul>5. Special Projects &amp; Assignments<ul><li>Execute assigned projects such as administrative initiatives or community service improvements.</li><li>Support management in planning and delivering project-related tasks.</li><li>Ensure timely completion of special assignments while maintaining service quality.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Business Administration, Hospitality, Public Administration, or a related field.</li><li>3-5 years of experience in concierge, guest relations, or property/community management.</li><li>Good understanding of resident support, visitor handling, billing coordination, and documentation.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Property &amp; Community Management: 3 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Concierge Manager

We&rsquo;re Hiring: Duty ManagerLocation: Lahore | Full-TimeAbout the Role:The Fred Company is seeking a proactive and service-oriented Duty Manager to oversee daily hotel operations, ensure exceptional guest experiences, and lead our front office team with professionalism and care.Key Responsibilities<ul><li>Supervise front office, concierge, and guest relations teams to ensure smooth daily operations.</li><li>Manage check-ins, check-outs, reservations, and guest inquiries efficiently.</li><li>Handle guest complaints, VIP arrivals, and special requests with professionalism.</li><li>Monitor occupancy, forecast availability, and support room revenue optimization.</li><li>Lead, train, and coordinate with cross-functional teams to maintain service excellence.</li><li>Prepare daily reports, ensure SOP compliance, and manage staff scheduling and audits.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field.</li><li>3&ndash;5 years of experience in Front Office or Duty Management within reputable hotels.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Proficiency in Opera Oracle Cloud PMS and Microsoft Office.</li><li>Excellent decision-making, multitasking, and problem-solving skills.</li><li>Ability to perform under pressure while maintaining composure and service quality.</li></ul>If you are interested, kindly apply at career@thefredcompany.com with the subject line &ldquo;Duty Manager &ndash; Lahore&rdquo;.Job Type: Full-timeWork Location: In person

Duty Manager

Decentralized Masters

<div><h3 class="jobSectionHeader">Who Are We?</h3>
Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 130 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.<h3 class="jobSectionHeader">
Our Impact</h3>
While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 4000 investors to break into the DeFi world. At Decentralized Masters, we don&rsquo;t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.<h3 class="jobSectionHeader">
Our Vision</h3>
Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.<h3 class="jobSectionHeader">
Are You Ready?</h3>
This is more than just a job; it&rsquo;s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what&rsquo;s possible in DeFi and beyond? Apply below, and let&rsquo;s explore this journey together.
Check us out here: https://www.decen-masters.com/<h3 class="jobSectionHeader">
What will you be doing?</h3>
You will be responsible for maintaining 100% accuracy and consistency across all Enrollment performance trackers &amp; Hubspot. 
They serve as the central hub of truth for data involving setters, concierge, lead flow metrics and daily KPI metrics ensuring daily, weekly, and monthly dashboards are up-to-date, error-free, and visually clear for leadership.<h3 class="jobSectionHeader">
 Key Responsibilities but not limited to</h3><h3 class="jobSectionHeader">
1. Tracking &amp; Reporting</h3>
Maintain and update all performance sheets daily: 
<ul><li>
</li><li><ul><li>Setter Tracker (sets, show rate, quality score, Deals Won)</li>
<li>Concierge Tracker (sets, show rate, Deal Won, Confirmations )</li>
<li>Annual / Quarterly tracker</li>
<li>Daily Metrics Data</li>
<li>Lead Flow Tracker (new leads by source and date)</li>
<li>Weekly Dashboard (overall metrics across teams)</li>
<li>Creating additional reports/tracker when needed</li>
</ul></li>By Sunday 6pm pst The tracker needs to be updated for the entire week and aligns with Hubspot 
<li>
</li></ul><h3 class="jobSectionHeader">2. Quality Assurance</h3><ul>
<li>Cross-check data between HubSpot, Google Sheets, Avoma</li>
<li><ul><li>Everything in the setter tracker needs to be reflected in Hubspot.</li>
<li><ul><li>Sets, Showrate, CC, IB bookings.</li></ul></li>
</ul></li><li>Audit deal stages, triage outcomes, and meeting types to ensure alignment.</li>
<li>Flag inconsistencies or missing information to Susan immediately.</li>
<li>Purge +31-day calls and &ldquo;leadership request&rdquo; calls that no longer apply.</li>
</ul><h3 class="jobSectionHeader">3. Communication &amp; Coordination</h3><ul>
<li>Post a daily tracking summary to Slack (#tracking-updates).</li>
<li>Communicate with setters, concierge, and leadership when data discrepancies are found.</li>
<li>Keep a proactive eye on trends or anomalies (e.g., if automations are not working, missing outcomes).</li>
<li>Zero out duplicates: merge correctly, confirm owner, prevent double-booking.</li>
<li>Keep Scored, VSL, and Negative views clean:</li>
<li><ul><li>Assign/reassign leads to the right team &amp; setter.</li>
<li>Remove any leads that shouldn&rsquo;t be in Negative (scored or above).</li>
Ensure enrolled/list/team fields + dates are accurate (VSL watched/created<li> enrolled).</li>
</ul></li><li>DM setters their new +4 QS and application leads; require same-day outreach &amp; HS notes.</li>
<li>Spot-check updates: contact attempts, outcomes, and owner fields.</li>
Help-desk (dupes): triage/merge if anything slipped through. 
<li>
</li>
</ul>Requirements<h3 class="jobSectionHeader">
What You Will Bring</h3><ul>
<li>Extreme attention to detail and accuracy</li>
<li>Strong data organization and Google Sheets proficiency (COUNTIFS, SUMIFS, VLOOKUP, Data Validation)</li>
<li>HubSpot familiarity preferred</li>
<li>Comfortable working independently and owning deliverables</li>
<li>Proactive thinker - doesn&rsquo;t wait to be told what&rsquo;s missing</li>
</ul><ul><li>You thrive in high-accountability, fast-paced environments.</li>
<li>You are numbers-driven, methodical, and find satisfaction in clean, organized data.</li>
<li>You see tracking as a way to drive business results, not just admin work.</li>
<li>You take pride in catching small details others miss.</li>
<li>You communicate clearly, ask smart questions, and take ownership of your work.</li>
</ul>
Benefits<h3 class="jobSectionHeader">
What We Offer</h3><ul>
<li>Competitive salary package</li>
<li>Flexible 40-hour workweek</li>
<li>Unlimited PTO and flexible work schedules</li>
<li>Team off-sites and events</li>
Fully remote work setup &mdash; join our global team from anywhere! 
<li>
</li></ul><h3 class="jobSectionHeader">Are You Ready?</h3>
This is more than a job; it's an opportunity to shape the future of Web3 education and finance. If you&rsquo;re a visionary leader ready to drive our mission and help us achieve unicorn status, we want to hear from you.
Apply now to join us in redefining what&rsquo;s possible in DeFi and beyond.</div>

Data and Tracking Assistant

TalentPop App

<div>
 Customer Retention Specialist | Remote (Loyalty Architect)
 
 
 At
 
 TalentPop App
 
 , we are dedicated to helping high-growth e-commerce brands maximize profit by turning first-time buyers into lifelong customers. We firmly believe that
 
 retention is the ultimate driver of sustainable growth.
 
 
 
 We are looking for a highly strategic and results-driven
 
 Customer Retention Specialist
 
 . This vital role focuses on reducing churn, increasing repeat purchase rates, and boosting the Customer Lifetime Value (CLV) for the brands we partner with.
 
 
 If you are a talented self-starter who excels at segmentation, personalization, and creating loyalty programs in a fast-paced e-commerce environment, we want to hear from you!
 
 
 Key Responsibilities: CLV, Loyalty, and Churn Reduction
 
 
 Your daily focus will be maximizing Customer Lifetime Value (CLV) and fostering deep customer loyalty:
 
 
 <ul>
 <li>
 Retention Strategy: Develop and execute multi-channel strategies (Email, SMS, Loyalty Programs) focused on maximizing customer repeat purchase rates and average order frequency.
 </li>
 <li>
 Churn Analysis &amp; Intervention: Conduct deep dive analysis into customer cohorts to identify key churn indicators and develop timely, targeted intervention campaigns to save at-risk customers.
 </li>
 <li>
 Winback Campaigns: Design, implement, and test personalized winback and reactivation flows for lapsed customers, focusing on compelling offers and product education.
 </li>
 <li>
 Loyalty Program Management: Oversee the optimization and performance of loyalty and rewards programs, ensuring high enrollment and redemption rates that drive desired customer behavior.
 </li>
 <li>
 Subscription Optimization: For applicable brands, optimize the entire subscription lifecycle, from onboarding to management of cancellation flows.
 </li>
 <li>
 Reporting &amp; Segmentation: Track retention KPIs (e.g., Churn Rate, CLV, Repeat Purchase Rate) and utilize CRM tools for advanced customer segmentation.
 
 
 </li>
 </ul>
 
 Candidate Requirements
 
 
 
 <ul>
 <li>
 Mandatory Experience: 1+ years of proven experience in Customer Retention, CRM Marketing, or Loyalty Program Management is essential.
 </li>
 <li>
 E-commerce Proficiency: Must be comfortable and experienced with retention metrics and platforms used in high-growth e-commerce (e.g., CLV, Klaviyo, ReCharge, or similar).
 </li>
 <li>
 Analytical &amp; Data Skills: Outstanding ability to interpret customer data, segment audiences effectively, and measure the ROI of retention initiatives.
 </li>
 <li>
 Tech Savvy: Familiarity with CRM systems (e.g., HubSpot, Salesforce Marketing Cloud) and advanced email/SMS marketing tools is a significant advantage.
 </li>
 <li>
 Work Environment: Must be a highly motivated self-starter comfortable thriving in a remote, high-performance setting.
 
 
 </li>
 </ul>
 
 Technical Setup Requirements (Remote)
 
 
 
 <ul>
 <li>
 A dedicated personal computer or laptop (i5 processor or modern equivalent).
 </li>
 <li>
 A stable, high-speed internet connection (minimum 15 Mbps download and upload speed).
 </li>
 <li>
 A quiet, professional workspace suitable for conducting clear, uninterrupted calls and video meetings.
 
 
 </li>
 </ul>
 Why Join TalentPop App?
 
 
 <ul>
 <li>
 Incentive Pay: Opportunity to earn commissions and performance bonuses in addition to your base salary.
 </li>
 <li>
 Work Flexibility: 100% permanent work-from-home setup&mdash;zero commute required.
 </li>
 <li>
 Benefits: Comprehensive health coverage (HMO or monthly stipend) and paid time off.
 </li>
 <li>
 Growth: Clear paths for career advancement and professional skill development within a supportive team.
 
 
 </li>
 </ul>
 APPLICATION FAST-TRACK: IMMEDIATE ACTION REQUIRED!
 
 
 To ensure your application is reviewed directly by the Recruitment Team,
 
 you MUST follow these critical steps exactly.
 
 Applications that do not follow these instructions
 
 WILL NOT be reviewed.
 
 
 
 <ul>
 <li>
 Select Position: When applying, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 Enter Code: In the application form, you must enter the unique code CRSR in the designated application code field.
 
 
 </li>
 </ul>
 
 Ready to be the loyalty architect behind top E-commerce brands? Apply now to become our next Customer Retention Specialist!
 
</div>

Customer Retention Specialist

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To assist the Airport Manager in managing, monitoring and reviewing daily activities in the respective station ensuring safety, security, On Time Performance, efficiency, and smooth workflow in line with Company&rsquo;s policies and regulatory requirements.
 
 
 Also, to employ effective relations with civil aviation, GHAs and GSAs to facilitate daily operations and achieve best results with least costs.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Assists the &ldquo;Airport Manager and Customer Services Manager&rdquo; in monitoring the Operational and Security functions; ensures timely facilitation and smooth operation of daily activities as per Fly Jinnah policies and procedures laid down in the Ground Operaitons Manual.
 </li>
 <li>
 Supervises briefings/debriefings, ramp, check-in, safety, security, and other matters ensuring they are handled in accordance with operational procedures; reports deviations and delays to Airport Manager and Customer Services Manager to resolve accordingly
 </li>
 <li>
 Liaises with Airport Manager, Customer Services Manager, Flight Operations, and MCC to handle AOG, emergencies, technical delays, disruptions and service recovery.
 </li>
 <li>
 Reports to the &ldquo;Airport Manager/Customer Services Manager&rdquo; and Head Office all incidents/accidents using the appropriate agreed formats and proper communication channel.
 </li>
 <li>
 Ensures all &ldquo;Dangerous Goods&rdquo; related incidents are reported to respective local authorities and the headquarters immediately.
 </li>
 <li>
 Issues instructive plan to all handling agent staff, supports them provide efficient passenger service, and guides them in critical complex situations.
 </li>
 <li>
 Ensures appropriate information is provided to the local authority if required and that all advisories or circulars received from Ground Operations are communicated to all relevant personnel.
 
 
 </li>
 </ul>
 
 Key Result Responsibilities - Continued
 
 
 
 <ul>
 <li>
 Ensures adherence of handling agents to Company&rsquo;s policies and procedures and respective legislations and regulatory requirements. Reports non-compliance to Airport Manager for corrective measure.
 </li>
 <li>
 Monitors the GHAs, GSAs, service level agreements to ensure best benefit, this includes: performance, payments, meetings, and communication; recommends enhancements and changes as necessary to protect the financial interest and corporate image of Fly Jinnah at all times.
 </li>
 <li>
 Utilizes delay and performance reports and data analysis to monitor customer service and payments, highlight trends, and identify gaps aiming for improvement and solving recurring problems.
 </li>
 <li>
 Monitors the baggage handling system and traces lost luggage on daily basis. Conducts necessary investigations to resolve customers&rsquo; complaints; compiles necessary reports and forwards to Airport Manager accordingly.
 </li>
 <li>
 Supports Quality Assurance/ Safety/Security Departments in the audit checks ensuring adherence of respective staff to corresponding standards and set measures and timely closure of findings.
 </li>
 <li>
 Monitors the collections from Excess Baggage, Go Show, Wheelchair, and Seat Sales and other airport revenue generating services; supports the airport team in meeting targets and providing excellent services.
 </li>
 <li>
 Provides Airport Manager/Head Office with necessary reports such as Flight Handling Reports, Disruption Reports; Incidents/Accidents Reports, and Customer Complaints Reports, etc.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor degree in Management/Administration or equivalent from a recognized university, alternately a diploma in a related field combined with necessary work experience.
 </li>
 <li>
 Basic Airport safety and security procedures and regulations trainings are a must.
 </li>
 <li>
 &ldquo;IATA Dangerous Goods Regulations&rdquo;, &ldquo;Passenger Handling&rdquo;, and &ldquo;Ground Operations Procedures&rdquo; trainings or certificates are a must for this role.
 </li>
 <li>
 Cost Control, Compliance, and Quality Assurance certificates and trainings are an added value.
 </li>
 <li>
 Proficient in &ldquo;Passenger Handling System&rdquo; and &ldquo;Departure Control System&rdquo; (DCS).
 </li>
 <li>
 Proficient in Microsoft Office suite, Internet, Web Search.
 </li>
 <li>
 Good written and verbal communication skills, reports writing, etc.
 </li>
 <li>
 Very good in English Language, Arabic Language may be conditional for certain regions.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 5-6 years of relevant working experience in Airlines/Aviation/GHA industry in passenger/ground handling.
 </li>
 <li>
 Must have a minimum of 3 years of experience in a supervisory role leading a team of a station with departure/arrival flights; experience with low cost airline is a plus.
 </li>
 <li>
 Good knowledge in IATA/ Civil Aviation Authorities and Regulatory Bodies&rsquo; rules and regulations pertaining to Ground Handling working procedures and operating standards, GHAs, GSAs, etc.
 </li>
 <li>
 Experienced in one or more of the following: Passenger Handling, Cargo, Ramp, Dispatch, DGR, Load Control.
 </li>
 <li>
 Capable of building ties and relationships in Aviation Industry and Markets; to build credibility quickly.
 </li>
 <li>
 Familiar with monitoring service level agreements (SLAs).
 </li>
 <li>
 Capable for implementing policies, procedures, and manuals in line with standards and regulations.
 </li>
 <li>
 Familiar with QA/Safety/Security/Audit procedures and practices affecting Ground Operations.
 </li>
 <li>
 Composed, self-confident and focused, capable of handling emergencies with control.
 </li>
 <li>
 Possesses effective time management, problem solving and decision making skills.
 </li>
 <li>
 Dynamic with high accuracy and attention to details.
 </li>
 </ul>
</div>

Supervisor Airport Services - Lahore

Liberty Books Pvt Ltd

Responsibilities:<ul><li>Taking shop round, noting down deficiencies/work and discuss with Shop Manager before correcting them.</li><li>Attend/participate and do as Shop Manager Advice (given opinion is must but do as Manager says). Need to keep an eye on shop and take initiatives.</li><li>Make sure of good housekeeping and good displays all the times.</li><li>Carry daily dusting/cleaning/arrangement on assign areas.</li><li>Responsible of carrying operations i.e. receiving, returns, demands etc. Checking deliveries/making demands and returns periodically.</li><li>Availability &amp; visibility of hot titles/occasional items plus stability of all products all the times. Need to note down and handover the following on periodical basis:</li><li>Attend, greet and offer &lsquo;services&rsquo; to all incoming customers, and thanks/wish to all outgoing customers (whenever gets chances).</li><li>Informing &lsquo;promotions&rsquo; is must to all customers.</li><li>Ensure customers have a good and satisfactory shopping experience.</li><li>Making efforts to contribute more in total sale each day.</li><li>Participation in Book-fairs, special assignments with productivity.</li><li>Needs to change/make displays if required / instructed by manager</li><li>Double checking availability of Hot Titles/Best Sellers.</li><li>Visiting Head Office to withdraw books and trainings (manager to assign).</li><li>Acquisition of new customers</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Sales Consultant - Lahore (Packages, Emporium and Dolmen Mall)

4nodes Technologies

Job Title: Technical Project Manager (WordPress / Web Development)NOTE: Please note that experience in the following is mandatorya. WordPress Experience Front End &amp; Back End b. PHP scripting, c. On Page and Off Page SEO, d. Google Analytics, and e-commerce. e. CRM tools - ClickUp (Intermediate to Advance knowledge)This is NOT a Scrum or Middle Man Project Manager job. Technical Hands on Experience is a MUST.Location: Tajpura Scheme, Canal Road, Lahore (Onsite)Salary: Rs 50,000 - Rs 80,000 per monthAbout Us:At 4Nodes Technologies, we specialize in delivering innovative IT solutions in web design &amp; development, e-commerce, and digital marketing. We&rsquo;re looking for a Technical Project Manager to manage client-facing projects and ensure smooth delivery of web solutions.Key Responsibilities:<ul><li>Project Scoping: Define project timelines, milestones, and deliverables.</li><li>Client Communication: Regularly update clients on project status and resolve any queries.</li><li>Ticket Tracking: Manage, track, and resolve client issues via a ticketing system.</li><li>Team Coordination: Work with internal teams to ensure timely and quality project delivery.</li><li>Documentation: Maintain detailed project documentation, including scope and progress.</li></ul>Required Skills &amp; Experience:<ul><li>Technical Expertise: Experience with WordPress, PHP scripting, SEO, Google Analytics, and e-commerce.</li><li>Project Management: Minimum 1 year as a Technical Project Manager in a software house or web development company.</li><li>Tools: Familiarity with CRM tools, Google Suite, and Microsoft PowerPoint.</li><li>Communication Skills: Strong written and verbal communication, especially for technical content.</li><li>Location: Must be based in Lahore and have the ability to commute to the office.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Which software house have you worked at as a Project Manager / CRM Manager?</li><li>Which area of Lahore are you currently residing and how far is it from Tajpura Canal?</li><li>What is your Current Salary? What are your Salary Expectations?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>WordPress: 1 year (Preferred)</li></ul>Work Location: In person

Technical Project Manager - WordPress

Explore 607+ Concierge manager in Lahore this December. Find roles across top companies and apply now to boost your career.