customer service representative Jobs in Cairo

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customer service specialist Jobs in Cairo

customer service specialist

call center agent (outsource) Jobs in Cairo

call center agent (outsource)

call center representative

contact center agent

The Address Investments

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 Company Description
 
 
 
 The Address Investments is a leading real estate company in Egypt and the Middle East, known for its dedication to fostering a healthy real estate market. The company prides itself on offering a variety of developments to match clients' budgets, turning real estate dreams and investments into reality. We are known for our high-quality service and unique client-focused approach, offering multiple project options to meet customer needs. Our team is recognized for its expertise and strong collaboration, ensuring clients feel comfortable and well-supported.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Sales Real Estate Agent based in Cairo. The Sales Real Estate Agent will be responsible for guiding clients through buying and selling properties, providing expert advice on market conditions, and ensuring the best deals tailored to clients' needs. Day-to-day tasks include meeting with clients, conducting property tours, negotiating contracts, and maintaining a comprehensive understanding of the local real estate market. Fresh graduates are welcome to apply and will receive comprehensive training and support.
 
 
 
 
 
 
 Qualifications
 
 
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 NO EXPERIENCE NEEDED
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 Customer Service and Sales skills
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 Knowledge of Real Estate and Real Property regulations
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 Strong communication and negotiation skills
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 Ability to work collaboratively in a team-oriented environment
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 Prior experience in real estate is a plus but not required
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 Bachelor's degree in Business, Marketing, or related field is advantageous
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Salesperson (No Experience Needed)

Confidential

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 Role Objectives:
 
 
 
 
 
 
 
 The IT Infrastructure Lead is responsible for overseeing the implementation, maintenance, and continuous improvement of Breadfast's IT infrastructure to ensure secure, reliable, and scalable technology environments. The role provides technical leadership across on-premises and cloud infrastructure, supports cybersecurity and business continuity initiatives, establishes infrastructure standards, and collaborates with internal stakeholders and vendors to ensure high system availability and operational excellence.
 
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 
 
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 Oversee network and systems infrastructure across the firm including configuration, implementation, maintenance, and monitoring.
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 Coordinate implementation and monitoring of cybersecurity across the infrastructure
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 Coordinate implementation and maintenance of the technology components of business continuity and disaster recovery plans.
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 Provide leadership and guidance to support on-prem and cloud hybrid infrastructure.
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 Contribute to the development and adoption of infrastructure standards and procedures applicable to technology infrastructure.
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 Provide management and expert-level guidance to technology infrastructure team members.
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 Provide expert-level hands-on assistance as necessary with administration or maintenance of systems and infrastructure.
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 Coordinate vendor, hardware and software selection and renewals for technology infrastructure
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 Support in determining current and future infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth.
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 Required Education, Knowledge, And Skills:
 
 
 
 
 
 
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 Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
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 5&ndash;7 years of experience in IT Infrastructure, Systems Administration, or Network Engineering, with at least 2 years in a senior or lead technical role.
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 Strong experience managing hybrid infrastructure environments (on-premises and cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform).
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 Experienced in Data-Center management and maintenance procedures.
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 Administration (Azure, AD, Linux, AWS, etc.) and network administration (TCP/IP, DNS, firewalls, VPN, etc.)
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 Strong understanding of networking concepts, including LAN/WAN, VPN, routing, switching, firewalls, DNS, DHCP, and load balancing.
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 Demonstrated familiarity with productivity tools such as project planning tools and Excel.
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 Ability to juggle multiple priorities in a fast-paced environment.
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 Meticulous attention to detail in all aspects of work including communication, execution, and results.
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IT Infrastructure Lead

Amgen

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 HOW MIGHT YOU DEFY IMAGINATION?
 
 
 
 If you feel like you&rsquo;re part of something bigger, it&rsquo;s because you are. At Amgen our shared mission&mdash;to serve patients&mdash;drives all that we do. It is key to our becoming one of the world&rsquo;s leading biotechnology companies. We are global collaborators who achieve together&mdash;researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It&rsquo;s time for a career you can be proud of. Join us.
 
 
 
 SENIOR ASSOCIATE REGULATORY AFFAIRS
 
 
 
 
 What You Will Do
 
 
 
 In this vital role you will assist in the local coordination and execution of regulatory submissions in compliance with Amgen corporate standards and national regulatory requirements, and Regulatory Affairs processes and deliverables for the ELI markets Egypt, Jordan, Iraq and Lebanon.
 
 
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 Ensure regulatory submissions are made on time and meet Amgen&rsquo;s corporate and local regulatory requirements
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 Responsible for completion of regulatory files for submission. (Prepare/Receive files and submit them to regulatory authorities within the defined and agreed submission/approval dates) and according to guidelines and requirements
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 Manufacturing site registration and license maintenance
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 Responsible for coordinating with the International regulatory team to ensure right first-time dossiers are provided
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 Coordinate and respond to the requests by authorities during the evaluation process and check the correct handling of deficiency letter within a specific timeframe in order not to delay MOH approvals
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 Establish effective communication and continuous follow-up with the external agencies &amp; distributors to ensure timely submissions and approvals of all company&rsquo;s applications
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 Monitoring of emerging guidelines and changes affecting business and communication to relevant internal customers
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 Providing guidance on the approval processes to internal stakeholders within the region and providing regulatory input for launch planning
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 Maintenance of all lifecycle activities/ Product renewal license details by accurately preparing filling submissions and approval within the preset global timelines -accountable for overall accuracy and compliance
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 Ensure alignment of regulatory objectives with regional / global regulatory objectives and commercial plans
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 Accountable for solving all supply issues related to regulatory activities.
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 To provide regulatory intelligence
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 Ensure compliance with company's SOPs and working practices for Good Regulatory Practice
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 Management of documentation archiving and record keeping according to SOP and local legislation
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 Contact for agency interactions for portfolio of products and coordinating and reviewing briefing documents and/or other submissions for meetings with Regulatory agencies
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 Collate, distribute, exchange and archive regulatory information with colleagues across the business
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 Participate in regulatory and affiliate process improvements initiatives
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 Review promotion and non-promotion materials to ensure compliance with local license, company procedures and Code of Practice
 
 
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 BE PART OF OUR TEAM
 
 
 
 Reporting to the Regulatory Affairs Manager for ELI, you would be joining a team of regulatory professionals passionate about delivering the best outcomes for our medicines to patients.
 
 
 
 What We Expect Of You
 
 
 
 We are all different, yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional, are these qualifications and skills:
 
 
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 Pharmacy Bachelor&rsquo;s degree
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 2-3 years of directly related experience in regulatory affairs (ELI markets)
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 Knowledge and awareness of the relevant regulatory guidelines and legislation for ELI markets
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 Strong communication skills both verbal and written
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 Organizational skills &amp; developing regulatory project management skills
 
 
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 Thrive
 
 
 
 
 What You Can Expect Of Us
 
 
 
 As we work to develop treatments that take care of others, so we work to care for our teammates&rsquo; professional and personal growth and well-being.
 
 
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 Vast opportunities to learn and move up and across our global organization
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 Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
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 Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
 
 
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 Apply now for a career that defies imagination
 
 
 
 In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
 
 
 
 careers.amgen.com
 
 
 
 Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
</div>

Senior Associate Regulatory Affairs

Monks

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 Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
 
 
 
 About The Role
 
 
 
 As a Data Analyst at Monks, you will work on designing, implementing, and maintaining robust data foundations that enable our clients to better understand marketing and product performance. You will help ensure that tracking, measurement, and analytics setups are accurate, scalable, and reliable, using tools such as Google Tag Manager, Google Analytics 4, Amplitude, Adobe Customer Journey Analytics, Adobe Launch, Piano Analytics, Firebase, and GCP. You will also be at the forefront of AI-driven innovation, helping to develop AI-powered automations and workflows that make data more accessible, actionable, and ready to support advanced analytics and machine learning initiatives.
 
 
 You should have a strong foundation in data literacy and the ability to translate technical requirements into practical business insights. Ideally, you have experience working with marketing, product, or digital analytics data, along with a solid understanding of data collection, tagging, measurement frameworks, data quality, and cloud technologies. While the role mainly focuses on analytics and data foundations, it also offers opportunities to contribute to AI automation, data engineering, and machine learning enablement projects.
 
 
 This role spans across the EMEA and MENA regions and involves close collaboration with our Analytics, Strategy, and Solutions Engineering teams. We offer a dynamic and challenging work environment at the forefront of AI-driven innovation in marketing. If you're passionate about pushing the boundaries of what&rsquo;s possible, we encourage you to apply!
 
 
 
 Responsibilities
 
 
 
 
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 Translate business requirements into technical requirements (measurement plans) and follow through with project execution
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 Implement Analytics and/or Marketing tags through any given tag management tool (Google Tag Manager)
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 Collaborate across client&rsquo;s global teams on the execution of analytics projects
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 Ensure accountability across project teams delivering quality and timeliness and work to exceed baseline-level content and deadlines across defined scopes of work as well as new opportunities
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 Support the Monks Data Team to improve service delivery capabilities and identify project growth opportunities
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 Eager to develop and build AI automations in the analytics space
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 Write simple SQL queries in cloud platforms to extract insights from large datasets
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 Communicate basic technical concepts and results to both technical and non-technical stakeholders, including clients.
 
 
 
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 About You
 
 
 
 
 The essentials:
 
 
 
 
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 Bachelor's or Master's in a quantitative subject such as Computer Science or a related field.
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 1+ years of working experience in data analytics or a related field.
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 A good understanding of Google BigQuery is beneficial.
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 Fluent English communication and written skills.
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 Strong analytical and problem-solving skills with the ability to work independently and in a team environment.
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 Strong data analysis abilities (knowledge of Python/JavaScript very beneficial)
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 Strong analytical and consulting skills, rooted in the ability to draw and communicate insights from multiple data points
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 Excellent consultative approach to developing and managing business relationships
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 Ambition to perform unprecedented tasks and obtain new skills, be comfortable with uncertainty and adapt to a rapidly changing environment
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 Ability and desire to scale knowledge and learning to other junior (and at times senior) team members
 
 
 
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 Not a Must, But a Plus
 
 
 
 
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 Bachelor's or Master's Degree in Computer Science.
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 Previous agency or consultancy experience is a plus.
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 GA4 Certification.
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 Experience with marketing analytics tools and data (e.g. Google Analytics, Adobe Analytics).
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 Familiarity with social data and AI tools (e.g. Instagram, Facebook, TikTok, ChatGPT, Claude, Gemini, etc).
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 Knowledge of digital advertising industry practices and client verticals (retail, finance, etc.) is a plus.
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 Experience with Data Studio or any visualisation tool
 
 
 
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 At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.
 
 
 
 
 About Monks
 
 
 
 Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
 
 
 Monks was named a Contender in The Forrester Wave&trade;: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger&rsquo;s Programmatic Power Players list every year (2020-24). Named Adweek&rsquo;s first AI Agency of the Year (2023) and The One Show&rsquo;s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group&rsquo;s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato&rsquo;s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
 
 
 We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents&mdash;and resonates with&mdash;the world around us.
 
 
</div>

Data Analyst

World Health Organization

<div>
 
 Contractual Arrangement
 
 
 
 External consultant
 
 
 
 Contract Duration (Years, Months, Days)
 
 
 
 05 months
 
 
 
 Job Posting
 
 
 
 Jul 30, 2026, 1:03:34 PM
 
 
 
 Closing Date
 
 
 
 Aug 14, 2026, 11:59:00 PM
 
 
 
 Primary Location
 
 
 
 Egypt-Cairo
 
 
 
 Organization
 
 
 
 
 EM/WHE WHO Health Emergencies Programme (WHE)
 
 
 
 
 Schedule
 
 
 
 Full-time
 
 IMPORTANT NOTICE:
 
 Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.
 
 
 
 Area Of Expertise
 
 
 
 PHI Tool Development
 
 
 Purpose of consultancy
 
 
 The purpose of this consultancy is to support the continued implementation of the Public Health Intelligence (PHI) initiative in the Eastern Mediterranean Region. The consultant will support follow‑up activities from Phase 1 of the PHI project, operationalize the regional PHI Community of Practice, and facilitate the expansion of PHI implementation to additional countries, including deployment of Epidemic Intelligence from Open Sources (EIOS).
 
 
 Background
 
 
 Following the successful completion of Phase 1 of the PHI initiative and the PHI Regional Engagement Meeting, Member States expressed interest in maintaining technical collaboration and knowledge exchange on PHI implementation. Phase 1 supported the operationalization of PHI approaches and the deployment of EIOS in several countries, including Egypt, Jordan, Lebanon, and Djibouti. To build on this progress, it was recommended to establish a regional PHI Community of Practice to facilitate structured peer exchange, support implementation in Phase 1 countries, and expand PHI activities to additional countries. This consultancy will support consolidation of the PHI workstream, ensure continuity of technical support, and assist with expansion of PHI implementation.
 
 
 Deliverables
 
 
 Output 1: Support and enhance the Regional Public Health Intelligence (PHI) Community of Practice
 
 
 Deliverable 1.1: Update and implement a simple workplan for the PHI Community of Practice, including priority topics and planned engagements.
 
 
 Deliverable 1.2: Organize regular virtual sessions with PHI focal points to exchange updates, challenges, and good practices.
 
 
 Deliverable 1.3: Develop short summary notes after key sessions, including agreed actions and next steps.
 
 
 Output 2: Provide continued technical guidance to PHI implementation in Phase 1 countries and facilitate its gradual expansion to additional countries.
 
 
 Deliverable 2.1: Provide continued technical follow-up to Phase 1 countries on PHI implementation and use of EIOS.
 
 
 Deliverable 2.2: Provide technical guidance for the orientation, ePHEM training, and initial implementation steps for additional countries interested in PHI and EIOS.
 
 
 Deliverable 2.3: Ensure proper documentation of the progress, key achievements, challenges, and practical recommendations to guide further PHI scale-up.
 
 
 Output 3: Facilitate partnership coordination and stakeholder engagement for PHI implementation.
 
 
 Deliverable 3.1: Develop and update partnership documents, workplans, and simple coordination materials related to PHI.
 
 
 Deliverable 3.2: Coordinate and ensure documentation of engagement meetings with key partners and stakeholders.
 
 
 Deliverable 3.3: Coordinate preparation for regional or country-level PHI engagement activities, including agendas, meeting materials, and brief outcome notes.
 
 
 
 Qualifications, Experience, Skills And Languages
 
 
 
 
 Educational Qualifications:
 
 
 
 Advanced university degree (Master&rsquo;s level or above) in Health Science, Public Health, Epidemiology, or related field.
 
 
 
 Experience
 
 
 
 5 to 10 years of professional experience in public health, epidemiology, with specific expertise in disease surveillance systems.
 
 
 Demonstrated experience in implementing or managing health surveillance systems in humanitarian or resource-limited settings.
 
 
 Previous experience working with the United Nations system or other international organizations, including assignments outside the candidate&rsquo;s home country.
 
 
 
 Skills/Knowledge
 
 
 
 Strong knowledge of PHI, disease surveillance frameworks, and familiarity with WHO guidelines for public health emergencies.
 
 
 Skilled in stakeholder engagement, conducting needs assessments, and integrating user feedback into digital health solutions.
 
 
 Technical writing skills, particularly in documenting technical specifications and user guides.
 
 
 
 Languages And Level Required (Basic/Intermediate/Expert)
 
 
 
 Proficiency in English (Read - Write - Speak: Expert level) is required for effective communication, report writing, and training delivery.
 
 
 Proficiency in Arabic (Read - Write - Speak: Intermediate or higher) is desirable due to the potential regional application of EWARN systems in humanitarian settings.
 
 
 Location
 
 
 The consultant is expected to work remotely (off site).
 
 
 Travel
 
 
 The Consultant is not expected to travel.
 
 
 
 Remuneration And Budget (travel Costs Are Excluded)
 
 
 
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 Remuneration: Band level B
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 Expected duration of contract: 5 months
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 This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
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 Only candidates under serious consideration will be contacted.
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 A written test may be used as a form of screening.
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 If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
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 For information on WHO's operations please visit: http://www.who.int.
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 The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
 
 
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 The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
 
 
 Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
 
 
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 An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
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 WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
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 WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
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 Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
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 WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
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 Please note that WHO&rsquo;s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
 
 
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</div>

PHI Tool Development Consultant

Explore 5+ Contact center agent in Cairo this August. Find roles across top companies and apply now to boost your career.

5 contact center agent jobs In Cairo

Salesperson (No Experience Needed)

IT Infrastructure Lead

Senior Associate Regulatory Affairs

Data Analyst

PHI Tool Development Consultant