sales officer

customer sales representative Jobs in Lahore

customer sales representative

sales consultant

customer service representative Jobs in Lahore

customer service representative

sales coordinator

contact center agent

OOP Technologies

Job Description: OOP Technologies is seeking a Call Center Agent with a strong background in digital services to join our expanding team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations, along with a solid understanding of web development, SEO, and digital marketing solutions. This role requires excellent communication and sales skills to effectively engage clients, understand their needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Conduct outbound calls to promote and sell digital services such as Web Development, SEO, and related digital solutions.</li><li>Build and maintain positive relationships with clients through professional communication.</li><li>Identify client needs and recommend suitable digital services aligned with their business goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably within IT or digital services).</li><li>Strong understanding of web services, SEO, and digital marketing concepts.</li><li>Excellent spoken and written communication skills (English proficiency required).</li><li>Confident in persuasion, negotiation, and objection handling.</li><li>Strong problem-solving ability and a customer-focused mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent (Digital Services)

Job Description: We are looking for a Call Center Agent with experience in digital services. The ideal candidate should have 1&ndash;3 years of experience in customer support or telesales and a basic understanding of web services, SEO, and digital marketing. Good communication skills and the ability to promote our services are essential.Key Responsibilities:<ul><li>Make outbound calls to sell digital services (Web Development, SEO, etc.).</li><li>Maintain strong relationships with clients.</li><li>Understand customer needs and recommend suitable services.</li><li>Respond to inquiries and follow up regularly.</li><li>Handle objections and resolve issues professionally.</li><li>Guide clients about processes and timelines.</li></ul>Requirements:<ul><li>1&ndash;3 years of experience in call center, telesales, or customer support (IT/digital services preferred).</li><li>Basic knowledge of web services, SEO, and digital marketing.</li><li>Strong English communication skills.</li><li>Good persuasion and problem-solving abilities.</li><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-time (On-site)</li><li>Shift: Night (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Apply now by sending your CV to hr@ooptechnologies.com Or WhatsApp at 0323-7846800Job Type: Full-timePay: Up to Rs90,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Half Price Packaging PVT Ltd

We are seeking an SEO Sales Agent to sell SEO and digital marketing services, generate leads, and close deals by understanding client needs and offering customized SEO solutions.Key Responsibilities:<ul><li>Pitch and sell SEO services to potential clients</li><li>Generate and follow up on leads (calls, emails, chats)</li><li>Explain SEO strategies and benefits clearly to clients</li><li>Close sales and meet monthly targets</li><li>Maintain client records and reports</li></ul>Required Skills:<ul><li>Strong communication &amp; sales skills</li><li>Basic understanding of SEO/digital marketing</li><li>Experience in sales, call center, or BPO preferred</li></ul>Job Types: Full-time, FresherPay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agents

AL-JALEEL PACKAGING LTD

We are hiring a Call Center Agent with experience in digital services. The ideal candidate should have 1&ndash;3 years of experience in customer support or telesales, along with a good understanding of web services, SEO, and digital solutions. You must be able to communicate clearly, understand client needs, and promote our digital services.Key Responsibilities:<ul><li>Make outbound calls to promote and sell digital services (Web Development, SEO, etc.).</li><li>Build and maintain strong client relationships.</li><li>Understand customer needs and suggest the right digital services.</li><li>Respond to client inquiries and follow up on time.</li><li>Handle objections and resolve issues professionally.</li><li>Guide clients about service processes and timelines.</li></ul>Job Type: Part-timePay: Rs35,000.00 - Rs75,000.00 per monthWork Location: In person

Fresh calling agents required

Sybrid Pvt Ltd (The Lakson Group of Companies)

This job entails customer interaction in an inbound &amp; outbound contact centre environment. TSE is required to ensure the highest standards of customer service by providing customer support to customers on call.Key Responsibilities and Duties/Results Expected:<ul><li>Responsible for meeting all targets/KPI&rsquo;s on a daily basis as set by the Department.</li><li>A strict adherence to shift and break schedule as communicated by the operations department.</li><li>Strict compliance with company/divisional policies, plans and strategies to achieve company/divisional goals along with complete understanding of Code of Conduct.</li><li>Answer telephones and Provide customer services with 100% accuracy.</li><li>Make customer callbacks</li><li>Must be able to work a flexible schedule that will include weekends and holidays</li><li>Using problem-solving skills to handle difficult or irate clients.</li><li>Suggesting alternatives to resolve customer&rsquo;s complaints on a priority basis.</li><li>Bring awareness among customers by educating them about promotions and services.</li><li>He/she will be responsible to ensure his /her duty adherence as per roster.</li><li>Learning about an organization&rsquo;s products or services and keeping up-to-date with any changes to them.</li><li>Regularly attending Pre-shifts, training and coaching sessions conducted by Service Quality and supervisors/Team leaders.</li><li>Conveying customer&rsquo;s feedback and suggestions to the supervisor, in order to offer services, exceed customer expectations.</li><li>Taking immediate measures to resolve the customer&rsquo;s problem keeping company policies in view.</li><li>Should be responsible to comply with the standards within the company e.g. ISMS, HIPPA etc</li></ul>Competencies and Critical Success Factors :Compliance<ul><li>Applying an understanding of key legal precedents, policies and practices to protect the interests of the organization and individual employees</li></ul>Customer Focus<ul><li>Researching and understanding client business operations and agenda</li><li>Identifying and articulating project drivers, strategic fit and commercial benefits with client</li><li>Responding to customer&rsquo;s needs in a manner that provides added value and generates significant customer satisfaction</li><li>Building strong relationships with customer, focusing on the impact and result for the customer and responding positively to feedback</li></ul>Technology Expertise<ul><li>Helping to identify technology needs and mobilizing technologies that provide easy access to services and methods for enhancing learning and personal productivity</li></ul>Conceptualization and Problem Solving<ul><li>Supporting recommendations by objective facts and research</li><li>Taking into account logic, facts, resources, constraints, and organizational goals when weighing matters</li><li>Employing structured approaches to generate ideas, evaluate and select options</li><li>Proficiency in developing and evaluating options and alternative courses of action</li></ul>Communication and Presentation<ul><li>Demonstrating good oral and written communication skills</li><li>Using a range of techniques and approaches to convey thoughts and ideas in a range of situations</li><li>Well presented (Good personal hygiene, dressing appropriately, etc.)</li><li>Demonstrating confidence and assertiveness in an interpersonal manner</li><li>Communicating appropriately via nonverbal behaviour (i.e. eye contact, etc.)</li></ul>Knowledge ManagementDemonstrating a conceptual and practical understanding of approaches and tools to help organize groups, units (teams, functions, divisions, regions, subsidiaries ) capture, share and exploit knowledge to support achieving objectivesVirtual Teamwork<ul><li>Developing and implementing strategies for maximizing the collaboration of non-co-related work groups.</li></ul>Assessment and Measurement SkillsDemonstrating the ability to determine key needs, diagnose and address problems, identify key metrics and accurately monitor the progress of important initiatives and activities.Employee Advocacy Maintaining the focus on a fair and empowering work environment for all employees.Benefits:<ul><li>10 Sick Leaves</li><li>10 Casual Leaves</li><li>07 Annual Leaves (After completion of one year)</li></ul>After Completion of Six Months Period Agent will be entitled to the following Benefits:<ul><li>Medical Coverage IPD (Hospitalization Coverage for Employee, Spouse and Children)</li><li>Medical Coverage OPD (Hospitalization Coverage for Employee, Parents, Spouse and Children)</li><li>Group life insurance</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 per monthWork Location: In person

Technical Support Engineer (Networking)

Code Flairs

We are seeking energetic and confident Call Center Agents to join our SEO and Digital Marketing outbound campaign team. You will contact potential business clients, explain our digital marketing services, and generate qualified leads.Responsibilities:<ul><li>Make outbound calls to prospective clients.</li><li>Present SEO and digital marketing services clearly and persuasively.</li><li>Identify customer needs and offer suitable marketing solutions.</li><li>Schedule follow-ups and pass qualified leads to the sales team.</li><li>Maintain accurate call logs and CRM records.</li><li>Meet daily and weekly performance targets.</li></ul>Requirements:<ul><li>Strong communication and persuasion skills.</li><li>Prior experience in outbound sales or digital marketing campaigns preferred.</li><li>Basic understanding of SEO, Google Ads, or online marketing.</li><li>Fluent in English, both spoken and written.</li><li>Self-motivated with a positive attitude.</li><li>Ability to handle rejection professionally and stay goal-focused.</li></ul>You may directly approach on WhatsApp at 03254283182.Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Do You have experience in SEO/ Digital marketing campaign?</li><li>This is a night Shift are you comfortable working in night?</li><li>This is sales Job inhouse in Lahore ,are you available for onsite position?</li><li>How comfortable are you with handling international clients or leads (especially from the US/UK/UAE markets)?</li></ul>Work Location: In person

Call Center Agent

Systems Limited

<div>
 
 Systems Limited is looking We are looking for talented individuals to shape and contribute to the success of our Engagement Centre. As a Customer Sales Representative your responsibility includes assisting our retailers through multi-channel interactions pertaining to Products/Campaigns/Survey activities
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Deliver a strong and consistent customer service experience and business performance across all channels (voice, chats, and emails) through the utilisation of best customer service skill practice.
 </li>
 <li>
 Execute diverse outbound campaigns with a proactive ownership approach, ensuring complete end-to-end closure.
 </li>
 <li>
 Responsible for the monitoring, modification, and validation of web orders to ensure optimal sales, distribution &amp; inventory parameters are adhered to within cut-off times.
 </li>
 <li>
 Ensure all KPI measures outlined in the scorecard or other metrics that the Engagement Center publishes are achieved.
 </li>
 <li>
 Act as an escalation point for customer problems and take responsibility for liaising with other work groups to ensure solution development and resolution in a timely manner.
 </li>
 <li>
 Understanding of customer enquiries to determine the most effective approach to solving or redirecting customer queries as required.
 </li>
 <li>
 Ensure compliance with legal guidelines to maintain and protect confidential data effectively.
 </li>
 <li>
 Daily prioritisation of work in line with service level agreement.
 </li>
 <li>
 Follow the process for logging issues via Admin and IT, gather feedback for improvements/enhancements.
 </li>
 <li>
 Identify and implement process improvements to enhance customer issue resolution, reinforcing reputation as &ldquo;easy to do business with&rdquo;.
 </li>
 <li>
 Foster effective communication with the key business stakeholders to optimize processes and ensure timely reporting.
 </li>
 <li>
 Be a partner with the National Field Sales team and work collaboratively to support the Trade Marketing Representatives and Area Managers in line with channel teams and cycle instructions.
 </li>
 <li>
 Maintain communication with the Field and Channel teams to address customer issues and identify business opportunities.
 </li>
 <li>
 Leverage rapport building, business relationships and conflict resolution to enhance the customer experience.
 </li>
 <li>
 Take ownership of personal development, including reviewing own progress against deadlines and targets, and the timely and accurate completion of Perform (end of year review documents).
 </li>
 <li>
 Actively participates in a high-performance team and contributes to the achievement of team targets.
 </li>
 <li>
 Share knowledge/experience with peers.
 </li>
 <li>
 Builds multi-level commercial relationships that drive growth and customer retention across the
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 At least 1 years of contact center experience.
 </li>
 <li>
 Inbound and Outbound consumer service experience.
 </li>
 <li>
 Experience in FMCG Sales is preferred.
 </li>
 <li>
 Customer Service Oriented.
 </li>
 <li>
 Ability to adjust to digital advancement.
 </li>
 <li>
 Issue Resolution.
 </li>
 <li>
 Experience in Salesforce, SAP, CRM and PureCloud preferred.
 </li>
 <li>
 Ability to manage Script-Led interaction.
 </li>
 <li>
 Excellent Communication Skills to build relationship and provide guidance.
 </li>
 </ul>
 
 
 
 
 
 Technical / Functional / Leadership Skills Required
 
 
 <ul>
 <li>
 Advanced English Level &amp; neutral accent with the ability to communicate clearly and effectively.
 </li>
 <li>
 Intermediate Excel Skill.
 </li>
 <li>
 Multitasking: Ability to handle multiple consumer inquiries simultaneously through various channels (phone, email, chat.)
 </li>
 <li>
 Technical Troubleshooting: Basic understanding of the products or services to assist consumers with technical issues.
 </li>
 <li>
 Active Listening: Fully concentrating, understanding, and responding to consumer needs.
 </li>
 <li>
 Conflict Resolution: Managing and resolving consumer complaints in a calm and professional manner.
 </li>
 <li>
 Empathy: Understanding and sharing the feelings of consumers to provide personalized support.
 </li>
 <li>
 Adaptability: Ability to adjust to different consumer personalities and changing situations.
 </li>
 <li>
 Tertiary Marketing or Business qualification desirable.
 </li>
 </ul>
 
 
</div>

Customer Sales Representative

Explore 336+ Contact center agent in Lahore this January. Find roles across top companies and apply now to boost your career.

336 contact center agent jobs IN Lahore

Call Center Agent (Digital Services)

Call Center Agent (Digital Services)

Call Center Agents

Fresh calling agents required

Technical Support Engineer (Networking)

Call Center Agent

Customer Sales Representative