customer service representative Jobs in Lahore

customer service representative

assistant manager sales operations Jobs in Lahore

assistant manager sales operations

customer sales representative Jobs in Lahore

customer sales representative

customer support executive Jobs in Lahore

customer support executive

customer support representative Jobs in Lahore

customer support representative

contact center agent

Half Price Packaging PVT Ltd

We are looking for motivated and confident Sales Agents to promote our Search Engine Optimization (SEO) services. The ideal candidate should be target-driven, have strong communication skills, and be passionate about building a career in digital marketing sales.Key Responsibilities<ul><li>Contact potential clients via calls, messages, and online platforms</li><li>Explain and pitch SEO services to business owners</li><li>Identify client needs and recommend suitable SEO packages</li><li>Generate leads and maintain follow-ups</li><li>Maintain daily sales reports and CRM records</li><li>Achieve weekly and monthly sales targets</li><li>Coordinate with the SEO team to ensure smooth client onboarding</li></ul>Requirements<ul><li>Previous sales or call center experience preferred (Freshers can also apply)</li><li>Good communication skills in English and Urdu</li><li>Confident, persuasive, and target-oriented personality</li><li>Basic knowledge of digital marketing or SEO is a plus</li><li>Ability to work in a fast-paced sales environment</li><li>Basic computer and internet skills</li></ul>What We Offer<ul><li>Fixed Salary + Attractive Commission</li><li>Performance-Based Bonuses</li><li>Sales Training and Product Knowledge Sessions</li><li>Friendly and Professional Work Environment</li><li>Career Growth Opportunities in Digital Sales</li></ul>How to ApplySend your CV with the subject line: Sales Agent &ndash; SEOWhatsApp: 0318-1490-668Job Types: Full-time, FresherPay: Rs55,000.00 - Rs85,000.00 per monthWork Location: In person

Call Center Agents (Digital Marketing Campaign)

Nopex Services

Job Title: Call Center Agent (International &ndash; US Campaign)Location: Peco Road, Lahore (Onsite)Shift: Night Shift (6:00 PM &ndash; 3:00 AM)Sector: US Pre-Construction &amp; Design SupportPosition OverviewWe are hiring Call Center Agents who can communicate confidently with US clients over the phone and introduce our company&rsquo;s services. The role involves outbound calling, prospect engagement, and lead generation to support the sales and closing team.Responsibilities<ul><li>Make outbound cold calls to the US region</li><li>Clearly explain and promote company services</li><li>Identify and qualify potential clients</li><li>Build and maintain a pipeline of interested prospects</li><li>Update and manage customer information in the database</li><li>Meet daily and weekly calling and lead generation targets</li></ul>Qualifications &amp; Skills<ul><li>Strong verbal communication skills in English</li><li>Prior experience in call centers or outbound sales is preferred</li><li>Ability to work in night shifts</li><li>Punctual, target-driven, and self-motivated</li></ul>What We Offer<ul><li>Competitive salary + commission structure</li><li>Daily meal</li><li>Paid leaves</li><li>Leave encashment</li><li>Probationary increment</li><li>Annual increment</li><li>Provident fund</li><li>Medical health insurance</li><li>Career growth opportunities within the call center and sales team</li><li>Exposure to international (US) clients</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Call Center Agent (International – US Campaign)

Astral Logistics Solutions

Role DescriptionThis is a full-time on-site role for a Truck Dispatch Sales Agent. The Truck Dispatcher will be responsible for coordinating and scheduling trucking activities, communicating with drivers and clients, tracking shipments, and ensuring timely deliveries. Additionally, the agent will handle administrative tasks and maintain accurate records.You must have following qualities:<ul><li>Capable of capturing customer attention and satisfaction.</li><li>Time management and duty adherence.</li><li>Use of professional, positive language.</li></ul>NO REMOTE JOBS AVAILABLESalary Structure<ul><li>Experienced Agents: 40k to 60k basic salary (depending on your previous experience)</li></ul>Skills<ul><li>They need to have excellent communication and negotiation skills.</li><li>Patience.</li><li>Problem Solver.</li><li>Ability to prioritize task and management.</li></ul>Qualifications<ul><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and prioritize efficiently</li><li>Knowledge of transportation logistics and supply chain management</li><li>Proficiency in using dispatch software and GPS systems</li><li>Strong problem-solving skills and attention to detail</li><li>Experience in the trucking or logistics industry is a plus</li><li>High school diploma or equivalent; additional certifications are a bonus</li></ul>Job Types: Full-time, FresherPay: From Rs45,000.00 per monthExperience:<ul><li>Call Center: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Call Center Agent - US Trucking

DS Marketing Agency

We are looking for motivated and energetic Call Center Agents to join our team. The ideal candidate will handle inbound and outbound calls, assist customers professionally, and help achieve company sales or support targets.This role is suitable for both freshers and experienced candidates looking to grow in the call center industry.Key Responsibilities<ul><li>Handle inbound and outbound customer calls</li><li>Provide accurate information about company products or services</li><li>Respond to customer inquiries and resolve complaints</li><li>Generate leads and close sales (for sales campaigns)</li><li>Maintain call records and update CRM systems</li><li>Meet daily, weekly, and monthly performance targets</li></ul>Requirements<ul><li>Good communication skills English</li><li>Confident and clear speaking skills</li><li>Basic computer knowledge</li><li>Ability to work in a target-driven environment</li><li>Willing to work night shifts</li><li>Prior call center experience is a plus (Freshers can apply)</li></ul>Preferred Skills<ul><li>Sales or customer service background</li><li>Strong persuasion and negotiation skills</li><li>Active listening and problem-solving abilities</li></ul>What We Offer<ul><li>Fixed Salary + Commission (for sales campaigns)</li><li>Performance Bonuses</li><li>Training and Skill Development</li><li>Friendly and Professional Work Environment</li><li>Career Growth Opportunities</li></ul>Job Types: Full-time, FresherPay: Rs45,000.00 - Rs75,000.00 per monthWork Location: In person

Call Center Agents

About Us: Digi Sparo is a digital marketing company offering Google Business Profile, SEO, SMM, Website, and Graphic Design services to US-based clients.Job Description: We are hiring Call Center Agents (Freshers &amp; Experienced) for our US-based sales campaign. The role is to call international clients, explain services, and close sales.Responsibilities:<ul><li>Make outbound calls to US clients</li><li>Promote digital marketing services (GMB, SEO, SMM, Websites)</li><li>Maintain client relationships</li><li>Achieve monthly targets</li></ul>Requirements:<ul><li>Freshers &amp; experienced both can apply</li><li>Good English communication skills</li><li>Willing to work night shift</li><li>Sales-driven mindset</li></ul>Benefits:<ul><li>Fixed salary + performance commission</li><li>Career growth &amp; promotion opportunities</li><li>Paid training for freshers</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Agent

ibex. Pakistan

<div>
 
 ibex, hiring for one of its client
 
 
 
 
 
 
 Position Overview
 
 
 
 We are seeking a highly technical
 
 Five9 Platform Administrator &amp; Workforce Analyst
 
 to support and optimize our contact center technology stack. This hybrid role is critical to ensuring platform stability, performance, and scalability while also providing workforce management insights to support operational efficiency and rapid growth.
 
 
 The ideal candidate is a Five9 expert with strong system administration, analytics, and reporting capabilities, complemented by hands-on workforce management experience.
 
 
 
 Key Responsibilities
 
 
 
 
 Five9 Platform Administration (75%)
 
 
 
 
 System Configuration &amp; Management
 
 
 <ul>
 <li>
 Serve as the primary administrator for the
 
 Five9 platform
 
 , managing system configuration, users, roles, and permissions.
 </li>
 <li>
 Configure and maintain
 
 call flows, IVRs, queues, campaigns, and routing strategies
 
 .
 </li>
 <li>
 Manage and support integrations between Five9 and other business systems (CRM, ticketing platforms, etc.).
 </li>
 <li>
 Implement and maintain
 
 security controls, access management, and data governance policies
 
 .
 </li>
 <li>
 Perform regular system health checks and proactive maintenance activities.
 </li>
 </ul>
 
 
 Technical Operations &amp; Optimization
 
 
 <ul>
 <li>
 Monitor system performance, identify bottlenecks, and implement optimization strategies.
 </li>
 <li>
 Troubleshoot platform issues and coordinate with
 
 Five9 support
 
 for escalations.
 </li>
 <li>
 Manage system upgrades, feature releases, and change management processes.
 </li>
 <li>
 Develop and maintain
 
 technical documentation, SOPs, and best practices
 
 .
 </li>
 <li>
 Configure and maintain
 
 real-time and historical reporting dashboards
 
 .
 </li>
 </ul>
 
 
 Data Management &amp; Analytics
 
 
 <ul>
 <li>
 Design and deliver
 
 custom reports and analytics
 
 aligned with business goals.
 </li>
 <li>
 Ensure data accuracy and integrity across all Five9 modules and integrations.
 </li>
 <li>
 Build
 
 automated reporting processes and KPI dashboards
 
 for leadership.
 </li>
 <li>
 Manage data exports and
 
 API integrations
 
 to support BI and analytics use cases.
 </li>
 </ul>
 
 
 Workforce Management Support (25%)
 
 
 
 
 Operational Support
 
 
 <ul>
 <li>
 Assist with
 
 intraday monitoring
 
 of contact center performance and service levels.
 </li>
 <li>
 Support
 
 schedule optimization and real-time adherence
 
 using Five9 WFM tools.
 </li>
 <li>
 Partner with operations teams to implement coverage adjustments and staffing optimization.
 </li>
 <li>
 Provide actionable WFM insights to improve efficiency and performance.
 </li>
 </ul>
 
 
 Reporting &amp; Analysis
 
 
 <ul>
 <li>
 Generate workforce management reports using
 
 Five9&rsquo;s native WFM capabilities
 
 .
 </li>
 <li>
 Support
 
 forecasting and capacity planning
 
 initiatives.
 </li>
 <li>
 Assist in analyzing
 
 agent performance, adherence, and productivity metrics
 
 .
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Five9
 
 certification(s)
 
 or equivalent contact center platform certifications.
 </li>
 <li>
 Experience with
 
 contact center integrations
 
 (CRM, ticketing systems, analytics platforms).
 </li>
 <li>
 Working knowledge of
 
 workforce management principles
 
 and tools.
 </li>
 <li>
 Familiarity with
 
 SQL, APIs
 
 , and data visualization tools (Looker preferred; Tableau or Power BI acceptable).
 </li>
 <li>
 Prior experience in a
 
 fast-growing technology or high-scale contact center environment
 
 .
 </li>
 </ul>
 
 
</div>

Five9 Platform Administrator & Workforce Analyst

We are looking for motivated and confident Sales Agents to promote our Search Engine Optimization (SEO) services. The ideal candidate should be target-driven, have strong communication skills, and be passionate about building a career in digital marketing sales.Key Responsibilities<ul><li>Contact potential clients via calls, messages, and online platforms</li><li>Explain and pitch SEO services to business owners</li><li>Identify client needs and recommend suitable SEO packages</li><li>Generate leads and maintain follow-ups</li><li>Maintain daily sales reports and CRM records</li><li>Achieve weekly and monthly sales targets</li><li>Coordinate with the SEO team to ensure smooth client onboarding</li></ul>Requirements<ul><li>Previous sales or call center experience preferred (Freshers can also apply)</li><li>Good communication skills in English and Urdu</li><li>Confident, persuasive, and target-oriented personality</li><li>Basic knowledge of digital marketing or SEO is a plus</li><li>Ability to work in a fast-paced sales environment</li><li>Basic computer and internet skills</li></ul>What We Offer<ul><li>Fixed Salary + Attractive Commission</li><li>Performance-Based Bonuses</li><li>Sales Training and Product Knowledge Sessions</li><li>Friendly and Professional Work Environment</li><li>Career Growth Opportunities in Digital Sales</li></ul>How to ApplySend your CV with the subject line: Sales Agent &ndash; SEO WhatsApp: 0318-1490668Job Types: Full-time, FresherPay: Rs45,000.00 - Rs75,000.00 per monthWork Location: In person

SEO Sales Agents (Graduate Fresh )

Explore 136+ Contact center agent in Lahore this February. Find roles across top companies and apply now to boost your career.