customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

chat support representative Jobs in Lahore

chat support representative

customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

contact center agent

Octet Solutions(SMC-PVT) Limited

We are hiring a Call Center Agent (preferably female) to join our software house support team. The ideal candidate will manage customer interactions across calls, chats, emails, and social media, ensuring fast, friendly, and accurate technical assistance for users of the company&rsquo;s software products.You&rsquo;ll be the frontline voice of the company, helping customers resolve issues, understand features, and stay satisfied, all while maintaining strong communication and quality standards.Key Responsibilities<ul><li>Handle inbound and outbound calls, live chats, emails, and social media messages from customers.</li><li>Provide first-line technical support for software issues (installation, account setup, usage guidance, etc.).</li><li>Log and manage all customer interactions in the CRM or ticketing system</li><li>Meet key call center KPIs: AHT (Average Handle Time), FCR (First Contact Resolution), CSAT (Customer Satisfaction), and SLA adherence.</li><li>Escalate advanced technical issues to Tier-2 support or the development team.</li><li>Follow up with customers to ensure problem resolution and positive feedback.</li><li>Document recurring issues and share improvement insights with QA and Product teams.</li><li>Maintain a strong understanding of company products and new feature releases.</li></ul>Requirements<ul><li>Minimum 6 months of experience in a Call Center or Customer Support role (preferably within IT/Software).</li><li>Excellent English communication skills (verbal and written).</li><li>Tech-savvy with the ability to explain software solutions in simple terms.</li><li>Strong problem-solving skills, patience, and attention to detail.</li><li>Experience handling social media customer queries (Facebook, LinkedIn, Instagram).</li></ul>Benefits<ul><li>Competitive salary based on experience.</li><li>Career growth opportunities.</li><li>Free training on company products and tools.</li><li>Supportive work culture in a growing international tech environment.</li></ul>Location: 30 R, DHA Phase 8, Ex Air Avenue, Lahore ( near Neon Square)Timings: Mon-Sun 9:00 am - 6:00 pm ( On site)- one day flexible offJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have good communication and spoken english skills?</li><li>Are you able to travel on-site Mon-Sun (9:00 am - 6:00 pm ) ? </li></ul>Work Location: In person

Call Center Agent – Software Support (Female Preferred)

OOP Technologies

Job Description: OOP Technologies is seeking a Call Center Agent with a strong background in digital services to join our expanding team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations, along with a solid understanding of web development, SEO, and digital marketing solutions. This role requires excellent communication and sales skills to effectively engage clients, understand their needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Conduct outbound calls to promote and sell digital services such as Web Development, SEO, and related digital solutions.</li><li>Build and maintain positive relationships with clients through professional communication.</li><li>Identify client needs and recommend suitable digital services aligned with their business goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably within IT or digital services).</li><li>Strong understanding of web services, SEO, and digital marketing concepts.</li><li>Excellent spoken and written communication skills (English proficiency required).</li><li>Confident in persuasion, negotiation, and objection handling.</li><li>Strong problem-solving ability and a customer-focused mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent (Digital Services)

UDHC Lahore

Job Title: Support Center Agent &mdash; Healthcare SoftwareLocation: [Lahore]Department: Customer Support / OperationsReports To: Support Manager / Operations LeadWe are seeking a Support Center Agent to join our healthcare technology operations team. The role involves responding to customer support calls, providing technical assistance to users of our healthcare software (telemedicine, EMR, or patient management systems), and handling back-office administrative tasks such as adding records, ticket tracking, and report generation.The ideal candidate should have strong communication skills, basic understanding of healthcare workflows, and comfort working with web-based applications.Key Responsibilities1. Customer &amp; Technical Support<ul><li>Answer inbound support calls and respond to user queries through phone, email, or chat.</li><li>Log support requests in the company&rsquo;s ticketing system.</li><li>Diagnose and resolve basic software issues (login errors, data entry issues, connectivity).</li><li>Provide step-by-step guidance to doctors, clinic staff, and patients.</li></ul>2. Back-Office Operations<ul><li>Perform administrative tasks such as user onboarding, account verification, and data cleanup.</li><li>Generate and share daily/weekly reports on support tickets, system uptime, and user feedback.</li><li>Update and maintain client data in CRM or support databases.</li></ul>Qualifications<ul><li>Education: Bachelor&rsquo;s degree (preferred: Computer Science, IT, Healthcare Management, or related field).</li><li>Experience: 0&ndash;3 years of experience in customer support, Call Center, or healthcare IT environment. Familiarity with EMR, telemedicine, or hospital management systems is a plus.</li></ul>Soft Skills:<ul><li>Excellent English communication (Arabic is a plus).</li><li>Patient, empathetic, and detail oriented.</li><li>Able to multitask in a fast-paced environment.</li></ul>Working Hours<ul><li>Shifts may cover US, GCC, or Pakistan time zones, depending on client coverage.</li><li>Weekend or on-call rotation may apply.</li></ul>Compensation &amp; Growth<ul><li>Competitive salary based on experience.</li><li>Health coverage / performance bonus (if applicable).</li><li>Training in healthcare software workflows and potential growth.</li></ul>Send your CVs at resume@udhc.netJob Type: Full-timeWork Location: In person

Support Center Agent

RANK ARROW (SMC-PRIVATE) LIMITED

It&rsquo;s a full-time position and a golden opportunity for freshers with good spoken English skills to work as a Customer Support Rrepresentative/Calling Agent at SA Marketing - UK Energy Call Center (100% Legal &amp; Halal)Skills:<ul><li>Excellent spoken English (must)</li><li>Clear communication</li><li>Confidence</li><li>Fast learner</li></ul>Qualifications:<ul><li>Education: FA/BA</li></ul>Timing &amp; Package:<ul><li>Evening/Night Timing: 2 PM - 11 PM</li><li>Salary: 25-35K based on interview + Commission on sales.</li></ul>Location: Gulberg 3, LahoreAttention: It's an on-site job. This is a 100% legal &amp; halal business.Job Types: Full-time, FresherPay: Rs25,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Rate your spoken English Skills (1-10)</li><li>Have you ever worked in a call center before (yes/no)?</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Fresher Calling Agent for UK Call Center

DS Marketing Agency

We are looking for Fresh Call Center Agents to join our team. The candidate will handle outbound calls, assist customers, and provide service information. Full training will be provided&mdash;no previous experience required.Key Responsibilities<ul><li>Make outbound calls to customers</li><li>Share company services and gather customer info</li><li>Follow call scripts and quality guidelines</li><li>Maintain call records in system (CRM/Sheets)</li><li>Provide professional communication &amp; support</li><li>Meet daily/weekly call targets (training included)</li><li>Follow company call center policies</li></ul>Required Skills<ul><li>Good communication skills (basic English is a plus)</li><li>Confident and energetic personality</li><li>Ability to work in a fast-paced call center environment</li><li>Basic computer &amp; mobile handling skills</li><li>Positive attitude and willingness to learn</li><li>Punctual and responsible</li></ul>Benefits<ul><li>Fixed Salary + Incentives</li><li>Training &amp; Career Growth</li><li>Friendly Work Environment</li><li>Monthly bonuses on performance</li></ul>Working ScheduleNight Shift (International Campaign) Full-Time &ndash; Office BasedJob Types: Full-time, FresherWork Location: On the road

Call Center Agent (Freshers )

About Company: DS is a growing digital marketing company specializing in Google Business Profile (GMB), SEO, Websites, and Social Media Marketing services for US-based clients.Job Description: We are hiring Call Center Agents for our Digital Marketing Sales Campaign (US Market). Candidates with prior experience in SEO, GMB, or digital sales campaigns will be given preference.Key Responsibilities:<ul><li>Make outbound calls to US businesses and promote SEO &amp; GMB services.</li><li>Handle client inquiries and build relationships to close leads.</li><li>Meet weekly and monthly sales and performance targets.</li><li>Maintain proper lead tracking and report daily performance to management.</li></ul>Requirements:<ul><li>Prior experience in call center / digital marketing sales campaign preferred.</li><li>Excellent English communication and convincing skills.</li><li>Confident, motivated, and result-driven.</li><li>Willing to work night shift (US market).</li></ul>Benefits:<ul><li>Fixed salary + high commission.</li><li>Paid training and growth opportunities.</li><li>Professional work environment.</li></ul>Job Types: Full-time, FresherPay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Agents

Location: Gulberg-III, Lahore (On-site) Shift: Night Shift (US Campaign) Days: Monday&ndash;Friday | Saturday &amp; Sunday Off Salary: Performance-based &mdash; Earn up to 200K+ / monthJob DescriptionWe are looking for an experienced and target-driven Sales Agent for SEO &amp; Google Business Profile (GMB) Services. The candidate must have proven experience in selling SEO / GMB services to international clients, preferably USA-based markets.Key Responsibilities<ul><li>Generate leads and close sales for SEO &amp; GMB services</li><li>Build &amp; maintain strong client relationships</li><li>Present service benefits and pricing confidently</li><li>Achieve monthly sales targets and KPIs</li><li>Maintain CRM and follow-up pipeline</li></ul>Required Skills &amp; Experience<ul><li>Must have SEO / GMB sales experience</li><li>Excellent English communication (Voice + Chat)</li><li>Strong negotiation &amp; closing skills</li><li>Confidence in US-based B2B sales</li><li>Ability to work in night shift</li></ul>Benefits<ul><li>High commission structure (earn 200K+)</li><li>Weekend off (Sat &amp; Sun)</li><li>Professional work environment</li><li>Growth &amp; leadership opportunities</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Agent (SEO)

Explore 351+ Contact center agent in Lahore this November. Find roles across top companies and apply now to boost your career.