customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

assistant manager administration Jobs in Karachi

assistant manager administration

assistant manager change management - ii Jobs in Karachi

assistant manager change management - ii

assistant manager corporate sales Jobs in Karachi

assistant manager corporate sales

contact center manager

Accurate Eminent Firm

Job Description: We are looking for HR Manager to join our call center.This role will primarily focus on hiring and managing talent for our call center operations. If you have a strong background in recruitment, employee relations, and performance management, we want to hear from you.Key Responsibilities:<ul><li>Oversee the full-cycle recruitment process for call center staff</li><li>Ensure a positive working environment and employee engagement</li><li>Conduct interviews and manage onboarding processes</li><li>Implement HR strategies to enhance team productivity</li><li>Maintain employee records and resolve HR-related issues</li></ul>Qualifications:<ul><li>Proven experience in HR, particularly in recruitment or call centers</li><li>Strong communication and interpersonal skills</li><li>Ability to work independently and manage time effectively</li><li>Experience with HR software and hiring tools</li></ul>If you&rsquo;re passionate about building a high-performing team and have experience in hiring, apply now!Job Type: Part-timePay: Rs25,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Do you have HR Experience? specially in Call Center Industry?</li><li>How Old are you? Which Area you live in Karachi?</li></ul>Work Location: In person

HR Manager (Call Center)

Mega Marketing Network

Position Available: Call Center (Sales) ManagerCompany: Shaadi Organization PakistanCategory: Marriage / Wedding ConsultancyEmployment Type: Full-Time | Office BasedOffice Locations:<ul><li>DHA, Phase V, Karachi</li><li>Gulshan-e-Iqbal, Block 5, Karachi</li></ul>Office Working Days: Monday to SaturdayOffice Timings: 11 AM - 8 PM (Morning Shift), 2 PM - 11 PM (Afternoon Shift)Shaadi Organization Pakistan is seeking dynamic, target-driven, and people-focused Sales Call Center Manager to supervise and guide our matrimonial sales consultants. The role involves driving performance, ensuring excellent client service, and motivating the team to meet and exceed sales targets. The ideal candidate will have experience in tele-sales, preferably high-value service industries, and possess strong leadership and coaching abilities.Key Responsibilities:Team Leadership &amp; Management<ul><li>Supervise a team of matrimonial sales representatives, ensuring daily, weekly, and monthly sales targets are achieved.</li><li>Conduct regular team meetings, briefings, and performance reviews.</li><li>Monitor calls and provide feedback to improve quality, conversions, and client satisfaction.</li><li>Maintain team discipline, punctuality, and adherence to company policies.</li></ul>Sales &amp; Performance<ul><li>Achieve personal and team sales goals by effectively converting leads into paying clients.</li><li>Assist team members with challenging calls or negotiations to secure client sign-ups.</li><li>Analyze sales performance reports and implement strategies to improve results.</li><li>Ensure the use of CRM systems to track leads, follow-ups, and conversions effectively.</li></ul>Training &amp; Development<ul><li>Train and coach team members in sales techniques, objection handling, and relationship-building skills.</li><li>Provide refresher training to improve product knowledge, service presentation, and closing abilities.</li></ul>Client Relationship Management<ul><li>Ensure a professional, empathetic, and solution-oriented approach in all client interactions.</li><li>Resolve escalated client concerns promptly to maintain trust and satisfaction.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Business, Marketing, or related field (preferred).</li><li>Experience: Minimum 5 years in tele-sales, with at least 2 years in a team lead/supervisory role.</li><li>Preferably Female</li><li>For more details read our career page. Shaadi.org.pk</li><li>Strong sales and negotiation skills.</li><li>Excellent verbal and written communication.</li><li>Leadership and people management abilities.</li><li>Good command over CRM software and call center tools.</li><li>Empathy, cultural sensitivity, and professionalism in handling matrimonial clients.</li></ul>Key Performance Indicators (KPIs):<ul><li>Monthly team sales target achievement rate.</li><li>Lead-to-client conversion ratio.</li><li>Average revenue per client.</li><li>Customer satisfaction scores.</li><li>Call quality and compliance adherence.</li></ul>How to Apply:Interested candidates should read Shaadi Organization Pakistan website's career page (shaadi.org.pk/career) twice and understand our work philosophy and send<ul><li>Updated CV</li><li>Recent photograph</li><li>Mention your skills related to this job post in the covering letter.</li><li>Email: hr@shaadi.org.pk</li><li>Subject Line: Application for Female Call Center - Team Lead</li><li>WhatsApp CV: 0332 3050498 or 0342 8750 329 or 03309976707</li><li>Only shortlisted candidates will be contacted for the interview.</li></ul>Pay: Rs100,000.00 - Rs125,000.00 per monthApplication Question(s):<ul><li>Do you have call center management experience especially related to sales?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Call Center: 5 years (Required)</li></ul>Work Location: In person

Call Center Manager

Widgets

We are looking for confident and enthusiastic individuals with strong English communication skills to join our team as Call Center Executives. This role is ideal for candidates who are motivated to grow professionally and are comfortable communicating with customers over the phone. Fresh candidates are encouraged to apply and start their careers in a supportive and professional work environment.Key Responsibilities<ul><li>Communicate with customers over the phone in a clear and professional manner.</li><li>Introduce and explain the company&rsquo;s services to potential customers.</li><li>Maintain positive and professional interactions with customers.</li><li>Accurately record customer responses and update information in the system.</li><li>Work towards achieving individual and team targets.</li></ul>Salary &amp; Benefits<ul><li>Competitive Salary Package</li><li>Attendance Allowance</li><li>Unlimited Commission Opportunities</li><li>Fuel Allowance</li><li>5 Working Days (Monday &ndash; Friday)</li><li>Supportive and professional work environment</li></ul>Requirements<ul><li>Education: Intermediate / O Levels / A Levels / Graduate</li><li>Strong spoken English skills</li><li>Fresh and experienced candidates can apply</li><li>Must be confident, energetic, and self-motivated</li><li>Basic computer knowledge is preferred</li></ul>Join our team and build your career in a dynamic call center environment.Job Type: Full-timePay: Up to Rs60,000.00 per monthWork Location: In person

Call Center Executive

Imam Clinic

Responsibilities:<ul><li>Answer incoming calls courteously and professionally.</li><li>Schedule, confirm, and modify patient appointments.</li><li>Provide information about hospital services and consultants.</li><li>Record call details and patient information accurately.</li><li>Handle patient inquiries and escalate issues when needed.</li><li>Maintain patient confidentiality and follow hospital policies.</li></ul>Requirements:<ul><li>Minimum Intermediate education (Bachelor&rsquo;s preferred).</li><li>1&ndash;2 years of call center or customer service experience (healthcare preferred).</li><li>Good communication skills in [languages, e.g., English, Urdu].</li><li>Basic computer knowledge.</li><li>Willing to work shifts, weekends, and holidays.</li><li>Shift: Morning + Evening</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs39,000.00 per monthWork Location: In person

Call Center Agent (Mor+Eve)

Raqtan (BargoVentures)

<ul><li>Hiring: Call Center Executives &ndash; Karachi Office</li><li>British Accent Preferred | Experienced Candidates Only</li><li>Salary: PKR 40,000 &ndash; 150,000 (Based on Experience)</li><li>Location: Karachi &ndash; Office Based</li><li>We are looking for experienced call centre executives to join our international campaign team.</li><li>Male and female candidates can apply, but priority will be given to female candidates.</li><li>UK inbound/outbound call experience will be highly preferred.</li><li>POS card machine experience will also be considered an advantage.</li></ul>✅ Office-based (Karachi)✅ Female candidates preferred (males can apply)✅ Growth &amp; bonus opportunities✅ Pick and Drop services (transportation) will be provided for females only.Requirements:<ul><li>Proven call center experience (international campaign preferred)</li><li>Strong English communication skills (British accent preferred)</li><li>Experience in UK inbound/outbound campaigns is an advantage</li><li>Knowledge of POS card machine handling is a plus</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Can you speak English fluently ?</li><li>Are you in Karachi?</li><li>Are you willing to work during British hours (2 PM PST to 10 PM PST)?</li><li>Do you have previous international call centre experience?</li><li>Talking with Foreign Clients: 1 year (Preferred)</li></ul>Work Location: In person

Call Center Executive (International Campaign)

Cadiode

Job Title: Office BoySalary: PKR 35,000 &ndash; 45,000 per monthLocation: Roshan Trade Center, Bahadurabad, KarachiJob Description: We are looking for a responsible and hardworking Office Boy to maintain cleanliness and assist with basic office tasks. The candidate should be punctual, honest, and able to handle daily office support duties efficiently.Job Responsibilities:<ul><li>Office cleaning and maintenance</li><li>Dusting of desks, furniture, and office equipment</li><li>Washroom cleaning and hygiene maintenance</li><li>Making and serving tea/refreshments for staff and guests</li><li>Handling small errands and support tasks</li><li>Maintaining kitchen and pantry cleanliness</li><li>Assisting staff with minor office tasks when required</li></ul>Requirements:<ul><li>Basic understanding of office cleanliness and hygiene</li><li>Polite and respectful behavior</li><li>Responsible and trustworthy</li><li>Prior experience in a similar role is preferred but not mandatory</li></ul>Salary: PKR 35,000 &ndash; 45,000 (based on experience)Contact: Syed Abdullah &ndash; Admin Manager 0335-3179721Interested candidates can call or WhatsApp for further details.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Office Boy

Axecom Private Ltd.

Job Title: Project Manager &ndash; E-commerce (Female only)Location: Asia Pacific Trade Center, Gulistan-e-Johar, Karachi Timings: 8:00 PM &ndash; 5:00 AM (Monday &ndash; Friday) Position Type: Onsite | Pick &amp; Drop Facility Available for FemalesJob OverviewWe are seeking an experienced and client-focused Project Manager &ndash; E-commerce to oversee e-commerce brand operations and manage client projects from concept to completion. The ideal candidate will be responsible for ensuring seamless coordination between clients, internal teams, and suppliers while maintaining timelines, quality standards, and business objectives.Key Responsibilities<ul><li>Act as the primary point of contact for clients, ensuring smooth communication and project transparency.</li><li>Plan, lead, and manage e-commerce projects from initiation to successful delivery.</li><li>Supervise product research, sourcing, listing, and launch activities.</li><li>Coordinate with cross-functional teams including marketing, design, operations, and logistics.</li><li>Maintain and manage strong relationships with suppliers and vendors to ensure timely execution.</li><li>Track project milestones, deliverables, and KPIs, reporting progress to management and clients.</li><li>Identify risks or issues early and take corrective actions to keep projects on track.</li><li>Ensure all processes comply with Amazon Seller Central guidelines and industry best practices.</li></ul>Requirements<ul><li>Proven experience in E-commerce project or account management.</li><li>Excellent communication and client handling skills.</li><li>Hands-on understanding of Amazon FBA and Seller Central workflows.</li><li>Strong leadership, organizational, and multitasking abilities.</li><li>Problem-solving mindset with attention to detail and timelines.</li><li>Prior experience managing multiple e-commerce brands or projects is an advantage.</li></ul>Job Type: Full-timeWork Location: In person

Project Manager - E-commerce (Female)

Explore 555+ Contact center manager in Karachi this April. Find roles across top companies and apply now to boost your career.