contract lead - training services Jobs in Washington

contract lead - training services

lead test engineer - technology assessment program Jobs in Washington

lead test engineer - technology assessment program

contract lead training services

MetaPhase Consulting

<div><div>At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers&rsquo; business. Over the years we have fostered a culture in which we are united by shared values&mdash;passion, solidarity, generosity, curiosity, and boldness&mdash;and these come alive in the work we do and how we do it.
</div><div><div><div>
</div></div><div><div><i>Together, we know our people are our difference&mdash;for our clients and our colleagues.
</i></div></div><div><div>
</div></div><div><div><b>Are you ready to:</b></div></div><div><ul><li><div><p>
Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?</p></div></li></ul></div><div><ul><li><div>
Learn and grow by taking advantage of every opportunity available to you?</div></li></ul></div><div><ul><li><div>
Be the difference and make it happen?</div></li></ul><div><div>
MetaPhase is seeking an experienced Contract Lead - Training Services to lead day-to-day delivery support for the U.S. Department of the Treasury OCIO Enterprise Applications organization, supporting the Talent Management Solutions (TMS) program and related HR line-of-business services.</div><div>
</div><div>
The Contract Lead will coordinate and execute training services workstreams&mdash;including asynchronous training materials, training program ecosystem/playbook development, and training delivery and evaluation&mdash;while partnering closely with Treasury stakeholders and the MetaPhase team to ensure high-quality, timely outcomes.</div></div></div><div><div><div>
</div><div><div><b>
What You Will Be Doing:</b></div></div></div></div></div><div><ul><li>
Lead day-to-day delivery coordination for the Treasury LATS effort, including schedules, action items, risks/issues, and deliverable tracking.</li><li>
Coordinate planning and execution across training service outcomes (asynchronous content; training ecosystem &amp; playbook; training delivery &amp; evaluation).</li><li>
Draft and maintain program artifacts (delivery plans, agendas, meeting notes, decision/action logs, status updates, and dashboards).</li><li>
Support weekly status reporting and maintain a consistent stakeholder engagement cadence.</li><li>
Develop and QA training deliverables (e.g., user guides, job aids, scripts, tutorials, facilitator guides, micro-content such as short videos/podcasts).</li><li>
Apply quality controls to ensure deliverables are accurate, free of sensitive/PII content, and aligned to accessibility expectations (Section 508) and eLearning standards (SCORM) as applicable.</li><li>
Gather feedback, identify common adoption/training pain points, and recommend improvements to content and delivery methods.</li><li>
Facilitate or support working sessions and training-related meetings with professionalism and clarity.</li></ul></div><p><b>
What We Need From You (Required):
</b></p><div><ul><li>8+ years of experience supporting or leading project delivery, contract operations, training/learning, change enablement, or communications work in federal environments.</li><li>
Demonstrated experience coordinating multi-workstream delivery (planning, dependencies, schedules, risks/issues, status reporting, and stakeholder communications).</li><li>
Proven ability to produce polished, client-ready deliverables and training materials (guides, job aids, slide decks, scripts, FAQs, SOPs).</li><li>
Strong organization skills and attention to detail&mdash;able to manage deadlines, multiple priorities, and rapidly shifting client needs.</li><li>
Strong written and verbal communication skills, including facilitation, stakeholder coordination, and executive-ready status updates.</li><li>
Proficiency with Microsoft Office (Word, PowerPoint, Excel) and collaboration tools (Teams/SharePoint).</li><li>
Working knowledge of delivery quality standards, including accessibility/508 and content packaging conventions where needed.</li><li>
Ability to support a hybrid delivery model, including onsite activities in the Washington, DC area as needed.</li><li>
U.S. Citizenship required and ability to obtain/maintain a Tier 2 / Moderate Risk Public Trust clearance.</li></ul></div><div><b>
Bonus Points (Preferred):
</b></div><div><ul><li>Experience supporting Treasury, OCIO organizations, HR technology, or talent management programs.</li><li>
Familiarity with LMS concepts, SCORM packaging, and training evaluation methods.</li><li>
Experience with eLearning and content tools (e.g., Adobe Acrobat Pro, Articulate, Captivate, Camtasia) or microlearning/video development.</li><li>
Certifications such as PMP/CAPM (or progress toward), Prosci, CSM/Agile, ATD (or equivalent).</li></ul></div><p><b>
Work Setup:
</b></p><div><ul><li>Hybrid &ndash; Washington, DC (Treasury HQ); Remote considered with DC-area onsite support as needed.</li></ul></div><div><div><b>
Clearance &amp; Education:</b></div></div><div><ul><li>
Must be eligible for a Public Trust clearance (Tier 2/Moderate Risk). U.S. Citizenship required.
</li><li>Bachelor's degree (or equivalent experience)</li></ul><div><div><b>
Compensation:
</b></div><div><ul><li>Compensation decisions are based on experience, skills, and contract requirements.</li></ul></div><div><p>
 <b>Benefits &amp; Perks:</b></p><p><br>
At MetaPhase, we care about your well-being and success. Our benefits include generous PTO, federal holidays, parental leave, and comprehensive health coverage (medical, dental, vision, life, and disability). We also offer a 401(k) with company match, FSA/HSA options, commuter benefits, and much more.</p></div></div></div><div><b>
About MetaPhase</b></div><div><div>
</div><div>
MetaPhase is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:</div></div><div><div>
</div></div><div><div>
Best Places to Work</div></div><div><ul><li><div>
Washington Post Top Workplaces &ndash; 2022, 2023</div></li></ul></div><div><ul><li><div>
Washington's Business Journal&rsquo;s Best Places to Work &ndash; 2021, 2022</div></li></ul></div><div><ul><li><div>
Virginia Businesses Best Place to Work &ndash; 2021, 2022, 2023</div></li></ul></div><div><ul><li><div>
Northern Virginia Technology Council Top 100 Technology Firms &ndash; 2020</div></li></ul></div><div><div>
</div></div><div><div>
MetaPhase is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.<br>
<br>
#dice<br>
#LI-Hybrid</div></div></div>

Contract Lead - Training Services

Ideal Innovations, Inc.

<p></p><div><p><b>Highlights:
</b></p><ul><li>This is a high-visibility role supporting a mission-critical program for a premier federal law enforcement agency. You&rsquo;ll be joining a company known for its strong culture, smart people, and commitment to innovation and excellence in federal IT services.</li>
<li>Our team is made up of talented, mission-driven professionals who collaborate across time zones and disciplines to keep services running smoothly 24/7. We foster a supportive, inclusive environment where performance is recognized and professional development is encouraged.</li>
<li>This ISSE role supports a large, multi-site information assurance operation, offering the opportunity to shape strategy, drive performance, and lead a dedicated team. The position offers the rare combination of operational leadership, direct customer engagement, and real mission impact.</li>
<li>The ISSE will play a critical role in ensuring timely, efficient support to thousands of users in a high-security environment. You will directly contribute to the operational readiness and effectiveness of federal law enforcement operations.</li>
<li>The selected candidate will strengthen their expertise in IT service management, federal contract execution, and customer engagement at the enterprise level.</li></ul><br>
<p></p>
<p><b>
Typical Day:
</b></p><p>Lead and oversee the implementation of the Security Assessment and Authorization Program.</p><br>
<p></p>
<p><b>
Tasks:
</b></p><ul><li>Lead, mentor, and supervise a team of security professionals responsible for the end-to-end implementation of the RMF lifecycle for FBI IT systems.</li>
<li>Oversee and coordinate activities within the Prepare step, ensuring roles, responsibilities, and risk management strategies are clearly defined and maintained.</li>
<li>Guide system categorization efforts to ensure all information systems are appropriately classified based on mission/business impact and regulatory requirements.</li>
<li>Direct the selection, tailoring, and documentation of security controls aligned with system categorizations, Bureau risk appetite, and compliance requirements.</li>
<li>Oversee the implementation of technical, operational, and management controls throughout system and application lifecycles, with a particular focus on quality and completeness of all deliverables.</li>
<li>Ensure comprehensive security control assessments are planned, executed, and documented to validate the effectiveness of implemented safeguards.</li>
<li>Prepare risk management documentation for system authorization and executive decision-making.</li>
<li>Direct ongoing monitoring and continuous assessment activities, collecting metrics to adjust security strategies and ensure sustained compliance.</li>
<li>Serve as a principal technical advisor on cybersecurity, bringing subject-matter expertise to risk analysis, incident response, system remediation, and audit support efforts.</li>
<li>Foster a culture of security awareness, providing technical guidance and training to both team members and stakeholders.</li>
<li>Track, report, and communicate status, risks, and improvement opportunities related to security engineering activities to leadership and stakeholders.</li>
<li>Maintain up-to-date knowledge of RMF, NIST guidance, and industry best practices in support of continuous process improvement.</li></ul><br>
<p></p>
<p><b>
Required Qualifications:
</b></p><ul><li>Bachelor&rsquo;s degree, or comparative working experience</li>
<li>5 years of experience in Information Technology, preferably in Information Security</li></ul><br>
<p></p>
<p><b>
Desired Qualifications:
</b></p><ul><li>CISSP (Certified Information Systems Security Professional); or</li>
<li>CAP (Certified Authorization Professional); or</li>
<li>CISM (Certified Information Security Manager)</li>
<li>Experience as an ISSO or ISSE with Federal government defense or law enforcement agencies</li>
<li>Experience leading and managing teams in multiple geographic locations</li>
<li>Experience leading and managing teams in remote roles</li></ul><br>
<p></p>
<p><b>
Position Type Shift Information:
</b></p><ul><li>Mon-Fri (8:00am-4:00pm, 8:30am-4:30pm, or 9:00am-5:00pm)</li></ul><br>
<p></p>
<p><b>
US Citizenship: </b>US citizenship required</p>
<p><b>
Clearance: Current Top Secret with SCI Eligibility
</b></p><p><b>Location: </b>J. Edgar Hoover Building, 935 Pennsylvania Avenue NW, Washington DC 20535-0001</p><br>
<p></p>
<p><b><i>
Ideal Innovations, Inc. is an Equal Opportunity Employer:
</i></b></p><p><b><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.
</i></b></p><p><b><i>Ideal Innovations, Inc. is a VEVRAA Federal Contractor</i></b><b><i>.
</i></b></p><p></p><h4 class="jobSectionHeader"><b>Experience</b></h4>
Required<ul><li>
5 year(s): Experience in Information Technology, preferably in Information Security</li></ul><h4 class="jobSectionHeader"><b>
Education</b></h4>
Preferred<ul><li>
Bachelors or better</li></ul><p>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Information Systems Security Engineer

Planate Management Group

<div><p><b>Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in South East Asia and East Africa, that provides program management and facilities engineering services worldwide. Planate is a small business provider of planning, design, infrastructure management, technical consulting, engineering, and construction management services in support of the US Department of Defense (DOD) and its Service (Army, Air Force, Navy, Marine Corps) missions, along with other US federal agencies, all over the world.</b></p>
<p>
We are looking for a <b>Construction Administrator/Project Management Assistant (CA/PMA)</b> to provide construction management support to VA Milwaukee Electronic Health Record Modernization (EHRM) Infrastructure Upgrade project. In this role, you will provide construction management support to the COR, progress reporting, lead inspection and quality assurance activities, and ensure timely and effective project oversight. You will assist in implementing project plans for Quality Assurance, Safety, Time, Cost, Change, and Information Management, and provide decisive direction in business, technical, and project management activities for multi-disciplinary teams.</p>
<p>
This position is contingent upon the award of the contract with the proposal submission due on January 15, 2026.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide EHRM project construction management support to the COR.</li>
<li>Implement project plans related to Quality Assurance, Safety, Time, Cost, Change, and Information Management.</li>
<li>Monitor construction activities for quality assurance, identifying incongruities and deficiencies in the Contractor&rsquo;s work relative to construction documents.</li>
<li>Understand and assist with baseline schedule evaluation and determining the value of acceptable work in place.</li>
<li>Maintain daily progress and inspection reports.</li>
<li>Lead inspection and quality assurance team assigned to projects to ensure effective project oversight.</li>
<li>Utilize software programs to monitor, update, and produce work products, compile data, and maintain records.</li>
<li>Apply knowledge of construction practices and site operations, including managing general contractors and subcontractors.</li>
</ul>
<p><b>Qualifications to be successful in the role:</b></p>
<ul>
<li>Bachelor&rsquo;s Degree in Construction Management or equivalent work experience demonstrating competence.</li>
<li>Minimum of six (6) years of construction work experience may be substituted for formal education.</li>
<li>Critical experience in healthcare and IT projects/facilities.</li>
<li>Working knowledge of construction practices and site operations.</li>
<li>Experience in monitoring construction for quality assurance.</li>
<li>Experience preparing, analyzing, and identifying deficiencies in contractor work.</li>
<li>Experience with baseline schedule evaluation and construction progress assessment.</li>
<li>Strong communication, language, and software skills, with proficiency in construction-related software tools.</li>
<li>Ability to provide technical quality, cost, and schedule management when delegated.</li>
<li>Must be able to present three relevant projects demonstrating prior competence in similar roles.</li>
</ul>
<p><b>Why Planate?</b></p>
<p>
Planate Management Group is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</p>
<p>
Joining the Planate team opens you to an experience working for a Global company where you are among a team that is considered a premier trusted partner for planning, design, engineering, asset management, and professional service solutions anytime, anywhere. We Take Care of Our Own; Personally, and Profession.</p>
<p><b>
Full-time employees enjoy the following benefits:</b></p>
<ul>
<li>Medical insurance/Dental/Vision Insurance</li>
<li>401K plan eligibility upon hire</li>
<li>Health and Savings Account plan</li>
<li>Life/AD&amp;D Insurance Coverage</li>
<li>Short-Term Disability Insurance Coverage</li>
<li>Paid Holidays</li>
<li>Paid Time Off</li>
<li>Wellness Offering</li>
<li>Training and Development</li>
<li>License/Certification support</li>
<li>Recognition and Rewards program</li>
<li>Travel Insurance</li>
</ul>
<p>We&rsquo;d love for you to be a part of our Global workforce, helping us serve as an effective and integrated partner to advance every client's mission!</p></div><p></p>

Construction Administrator/Project Management Assistant (CA/PMA) (Milwaukee, WI)

Strategic Resources Inc

<div><div><b>Service Desk Manager</b></div><div><br>
</div><div><b>Strategic Resources, Inc. (SRI)</b> is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years of experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking a committed and passionate Service Desk Manager to oversee end user support services for the Library of Congress.</div><div><br>
</div><div><b>Overview</b>: The Library of Congress Office of the Chief Information Officer (OCIO) is responsible for providing enterprise IT end user support services for Library staff across all Library Service Units and external partners. They operate a 24x7x365 Tier I/II contact center to receive and process IT incidents and requests, and guide end users through the self-service portal for IT requests. Additionally, they provide in-person Tier I/II Technology Assistance Center during normal working hours to receive and process IT incidents and requests either in person, deskside, or remotely. This position is for the Service Desk Manager to oversee the Service Desk support services.</div><div><br>
</div><div><b>Responsibilities:</b></div><ul><li>
Provide daily supervision and direction to staff who are responsible for service desk activities</li><li>
Oversee delivery of service desk activities such as phone and in-person support to users in the areas of email, directories, standard Windows desktop applications, and applications developed or deployed under the resulting contract.</li><li>
Direct teams through product lifecycle upgrades, large-scale deployments, and resolution of service disruptions, ensuring minimal impact to operations.</li><li>
Build a cohesive team, provide coaching and training, and ensure consistent performance aligned with organizational goals.</li><li>
Ensure all procedures are well-documented, regularly audited, and continuously improved to enhance service quality and efficiency.</li><li>
Serve as the liaison between the service desk, IT leadership, and other departments; conduct performance reviews and share insights to support strategic decisions.</li><li>
Participate in the interview, selection, and hiring of Service Desk personnel.</li></ul><div><b>
Minimum Qualifications:</b></div><ul><li>
Associates degree or equivalent experience.</li><li>
At least 5 years&rsquo; experience managing an IT service desk.</li><li>
Strong demonstrated leadership abilities.</li><li>
Experience researching and developing employee training and performance improvement plans.</li><li>
Strong working knowledge of desktop and laptop hardware and peripherals</li><li>
Strong knowledge of Windows 10, and OSX operating systems and common office applications.</li><li>
Experience using an issue tracking system to record, monitor, and document trouble items and work requests (e.g., ServiceNow).</li><li>
Excellent proven written and verbal communication skills.</li><li>
Strong problem solving and research skills.</li><li>
COMPTIA A+ certification</li><li>
Information Technology Infrastructure Library (ITIL) v4 Foundations certification.</li></ul><p><i>
This job description is intended to outline the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required of the position. Additional tasks may be assigned as needed.</i></p></div>

Service Desk Manager

Robert Half

<div>
 <p>
  We are looking for an experienced and driven Personal Injury Attorney to join our client's team in Washington, District of Columbia. The ideal candidate will bring a strong background in personal injury law with a proven ability to prosecute cases effectively. This is a permanent, in-office role that offers the opportunity to work in a collaborative environment while delivering exceptional legal services to clients.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Responsibilities:
 </p>
 <p>
  &bull; Conduct comprehensive legal research and analysis to provide well-informed advice to clients.
 </p>
 <p>
  &bull; Represent clients in court proceedings, settlement negotiations, and mediation.
 </p>
 <p>
  &bull; Draft and review legal documents, such as pleadings, motions, and discovery requests.
 </p>
 <p>
  &bull; Investigate claims thoroughly by gathering evidence and interviewing witnesses to build compelling cases.
 </p>
 <p>
  &bull; Collaborate with colleagues, including attorneys and support staff, to ensure efficient case management.
 </p>
 <p>
  &bull; Stay current on developments in personal injury law and relevant legal precedents.
 </p>
 <p>
  &bull; Communicate effectively with clients, opposing counsel, and other parties involved in cases.
 </p>
 <p>
  &bull; Advocate for clients in litigation, ensuring their rights are protected and best interests are served.
  <br/>
 </p>
 <p>
  &bull; Juris Doctor (JD) degree from an accredited law school.
 </p>
 <p>
  &bull; Active admission to the state bar (Maryland and/or DC) and in good standing.
 </p>
 <p>
  &bull; Demonstrated expertise in personal injury law, including prosecuting cases or first-chair experience.
 </p>
 <p>
  &bull; Strong litigation experience, including courtroom advocacy and taking depositions.
 </p>
 <p>
  &bull; Exceptional research, writing, and oral communication skills.
 </p>
 <p>
  &bull; Ability to work both independently and collaboratively within a team.
 </p>
 <p>
  &bull; High level of attention to detail and organizational skills.
 </p>
 <p>
  &bull; Proficiency in managing multiple cases and meeting deadlines effectively.
 </p>
 <p>
  <br/>
 </p>
 <p>
  For additional updates on available openings, follow Desirae Luna on Linkedin.
 </p>
 <p>
  <br/>
 </p>
 <p>
  #rhlp_dil
  <br/>
 </p>
 <p>
  Robert Half is the world&rsquo;s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
 </p>
 <br/>
 <br/>
 <p>
  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
 </p>
 <br/>
 <br/>
 <p>
  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
 </p>
 <br/>
 <br/>
 <p>
  &copy; 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking &ldquo;Apply Now,&rdquo; you&rsquo;re agreeing to Robert Half&rsquo;s Terms of Use.
 </p>
</div>


Attorney/Lawyer

CAQH

<div><p><b>Position Summary:</b></p><p></p><p><br>
The Legal Operations Paralegal &ndash; Contracts &amp; CLM supports CAQH&rsquo;s Legal team by owning both contract lifecycle execution and day-to-day administration of CAQH&rsquo;s Contract Lifecycle Management (CLM) platform, Agiloft. This role functions as a hybrid paralegal and legal operations professional, serving as the primary point of contact for contract intake, workflow management, system governance, and contract data integrity.</p><p></p><p><br>
This individual partners closely with the General Counsel and Legal team, as well as Procurement, Finance, Sales, Account Management, and Supplier Management, to ensure contracts are processed efficiently, consistently, and in compliance with CAQH policies. The role requires strong paralegal judgment, hands-on CLM system expertise, and the ability to operate independently in a fast-paced, cross-functional environment.</p><p>
This is a full-time, remote, exempt position reporting to the General Counsel.</p><p></p><p><b><br>
Base Salary Range:</b> $85,000 - $110,000 annually.</p><p></p><p><b><br>
Specific Responsibilities:</b></p><p><b>
Legal Operations &amp; Paralegal Support</b></p><ul><li>
Act as a trusted paralegal partner to the General Counsel and Legal team, supporting contract-related legal operations and workflows.</li><li>
Manage contract intake, triage, and prioritization in alignment with Legal guidance and business needs.</li><li>
Maintain accurate and complete contract records, including execution status, amendments, renewals, expirations, and required notices.</li><li>
Track and support compliance with contractual obligations, internal policies, and governance requirements.</li><li>
Assist with audits, evidence collection, and legal or compliance reporting related to contracts.</li><li>
Support Legal in reviewing contract metadata, identifying inconsistencies, and ensuring adherence to approved contracting standards.</li></ul><p></p><p><b><br>
CLM (Agiloft) Administration</b></p><ul><li>
Serve as the primary system administrator and subject matter expert for CAQH&rsquo;s Agiloft CLM platform.</li><li>
Manage user access, roles, permissions, onboarding, and terminations within the CLM system.</li><li>
Maintain and update contract templates, clause libraries, workflows, and metadata fields.</li><li>
Ensure data accuracy, system hygiene, and integrity of all contract records.</li><li>
Support contract execution through Agiloft integrations, including DocuSign.</li><li>
Produce standard and ad hoc CLM reports for Legal, Finance, Procurement, and business leadership.</li><li>
Serve as first-line support for internal stakeholders with questions related to contracts, CLM workflows, and system functionality.</li><li>
Coordinate with Agiloft Support and external consultants to troubleshoot issues, document resolutions, and track enhancements.</li></ul><p></p><p><b><br>
Continuous Improvement &amp; Enablement</b></p><ul><li>
Partner with Legal and technical resources to design, implement, test, and deploy CLM enhancements and upgrades.</li><li>
Support requirements gathering, configuration changes, and user acceptance testing.</li><li>
Develop and maintain CLM documentation, training materials, process guides, and FAQs.</li><li>
Train new and existing users on contracting processes and Agiloft functionality.</li><li>
Proactively identify opportunities to improve contract workflows, system efficiency, and user adoption.</li></ul><p></p><p><b><br>
Supervisory Responsibilities:</b></p><ul><li>
None.</li></ul><p></p><p><b><br>
Skills:</b></p><div><ul><li>
Paralegal training, certification, or equivalent hands-on paralegal experience.</li><li>
Strong understanding of contract lifecycle management and legal operations workflows.</li><li>
Hands-on experience administering a CLM platform, with Agiloft experience strongly preferred.</li><li>
Ability to exercise sound judgment, maintain confidentiality, and work closely with attorneys.</li><li>
Excellent attention to detail, organization, and documentation skills.</li><li>
Strong communication skills and ability to collaborate across legal, technical, and business stakeholders.</li><li>
Ability to work independently, manage competing priorities, and meet deadlines.</li><li>
Proficiency with Microsoft Office and general business systems.</li></ul></div><p></p><p><b><br>
Preferred Skills</b></p><div><ul><li><b>
Prior experience supporting in-house legal teams.</b></li><li><b>
Experience with Salesforce, DocuSign, or related contract and CRM tools.</b></li><li><b>
Experience supporting audits, compliance initiatives, or regulated environments.</b></li><li><b>
Agiloft Administrator certification or comparable CLM system credentials.</b></li></ul></div><p></p><p><b><br>
Experience:</b></p><div><ul><li>
Minimum of 5 years of experience in legal operations, contract administration, or paralegal roles.</li><li>
Demonstrated experience owning CLM systems, contract workflows, and system governance.</li></ul></div><p></p><p><b><br>
Education:</b></p><div><ul><li>
Bachelor&rsquo;s degree required.</li><li>
Paralegal certificate or legal operations credential strongly preferred.</li></ul></div><p></p><p><b><br>
WHO WE ARE</b></p><p></p><p><br>
The Council for Affordable Quality Healthcare (CAQH) was formed by health plans who came together nearly 25 years ago with the desire to make healthcare work better. Today, we are trusted by stakeholders from across the healthcare ecosystem to improve business processes and offer the most comprehensive provider and member data in the United States.</p><p></p><p><b><br>
WHAT YOU GET</b></p><p></p><p><br>
CAQH recognizes that its most important asset is its growing team of smart, creative, collaborative, forward-thinking and passionate professionals &ndash; and that a comprehensive employee benefits package is an important factor for them in choosing where to work. CAQH offers competitive compensation along with an extensive benefits package for all full-time employees, including medical, dental and vision coverage, tuition assistance and a 401k. We offer full-time remote work to all staff from any location and maintain a physical office in downtown Washington, DC.</p><p></p><p><br>
At CAQH, we are proud of our active commitment to equal opportunities for all. Our teams work diligently to foster a workplace where all individuals are valued, respected, and empowered. We embrace different perspectives and are dedicated to providing equal opportunities for everyone to thrive. Join us in our mission to transform healthcare through innovative technology solutions while making a positive impact on the lives of diverse communities.</p><p></p><p><i><br>
CAQH is an equal opportunity employer. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. CAQH will not tolerate any unlawful discrimination, and any such conduct is strictly prohibited.</i></p><p></p><p><i><br>
Applicants have rights under the </i><i>Family Medical Leave Act (FMLA)</i><i>, </i><i>Equal Employment Opportunity (EEO)</i><i>, and the </i><i>Employee Polygraph Protection Act (EPPA)</i><i>. If you are interested in applying for employment with CAQH and need an accommodation to apply for a posted position, contact CAQH Human Resources at 202-517-0436.</i></p><p></p><p><i><br>
#RI-Remote</i></p></div><p></p>

Legal Operations Paralegal - Contracts & CLM

<div><div><div><b>Program Manager</b></div><div><br>
</div><div><b>Strategic Resources, Inc. (SRI)</b> is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years of experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking a committed and passionate Program Manager to join the SRI Team!</div><div><br>
</div><div><b>Overview</b>: The Library of Congress Office of the Chief Information Officer (OCIO) is responsible for providing enterprise IT end user support services for Library staff across all Library Service Units and external partners. They operate a 24x7x365 Tier I/II contact center to receive and process IT incidents and requests, and guide end users through the self-service portal for IT requests. Additionally, they provide in-person Tier I/II Technology Assistance Center during normal working hours to receive and process IT incidents and requests either in person, deskside, or remotely. This position is for the Program Manager to oversee contractor support to the OCIO.</div><div><br>
</div><div><b>Responsibilities:</b></div><ul><li>
Serve as the Contractor's single program manager and shall be the Contractor's authorized interface with the Government Contracting Officer (CO), the contract level Contracting Officer's Representative (COR), government management personnel and customer agency representatives.</li><li>
Responsible for formulating, enforcing, and enhancing work standards, assigning Contractor schedules, reviewing work discrepancies, supervising Contractor personnel and communicating policies, purposes, and goals of the organization to subordinates.</li><li>
Track and account for government-provided equipment approved to be on or off-site in the performance of the resulting contract.</li><li>
Ensure all contract deliverables are submitted in accordance with PWS requirements.</li><li>
Responsible for all staffing decisions made under the execution of this contract.</li></ul><div><br>
</div><div><b>Minimum Qualifications:</b></div><ul><li> Bachelor's degree in computer science, Information Systems, Engineering, Business, or other related disciplines.</li><li> 5 years&rsquo; experience in IT support/service management or related field.</li><li> Ability to use automated tools such as Microsoft Office to communicate and present ideas, information, and reports.</li><li> Proven leadership experience managing personnel across multiple functional task areas.</li><li> Knowledge of common information technology applications and services, network services, computer and communications systems, associated protocols and industry standards and Federal information security and device configuration standards.</li><li> Experience providing supervisory oversight and coordinating tasks.</li></ul></div><ul><li> Information Technology Infrastructure Library (ITIL) v4 Foundations certification.</li><li> Excellent verbal and written communication skills.</li></ul><div><br>
</div><div><b>Preferred Qualifications:</b></div><ul><li> Project Management Professional (PMP) certification.</li><li> Experience working with Project Lifecycle Methodologies (PMLC) methodologies.</li><li> Experience with Capability Maturity Model Integration (CMMI).</li></ul><p></p><p><i><br>
This job description is intended to outline the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required of the position. Additional tasks may be assigned as needed.</i></p></div>

Program Manager

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