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analyst – sponsor, leveraged, and corporate finance – credit underwriting & portfolio management Jobs in Atlanta

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behavioral and mental health therapist 1

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coordinator onboarding and logistics application selection camps

Winshape Foundation

<div>Overview:<div></div><div><b><br>
Scope of Position</b>: Deliver a seamless hiring experience for all WinShape Camps seasonal staff. Manage aspects of the application process and the full process that oversees the interview, and selection process for our applicant pool, ensuring compliance with organizational standards, and provide high‑quality support to applicants and seasonal staff.</div><div></div><div><b><br>
Reports to:</b> Team Leader, Onboarding and Logistics - Camps</div><div></div><div><br>
WinShape Foundation is a Biblically-based Christian non-profit organization that seeks to glorify God by creating transformational, Christ-centered experiences for people in every stage of life. We do this through five core ministries that each use scriptural truth to offer summer camp, foster care, team and leader development, college student discipleship, and marriage enrichment. To view our full Statement of Faith, click here.</div>
Responsibilities:
<ul><li>Serve as a primary point of contact for seasonal staff and applicants throughout the year by providing timely, thoughtful communication via phone, email, and the staff support inbox</li><li>
Develop the annual hiring and selection strategy in collaboration with the larger Staff Development Team.</li><li>
Facilitate the execution of the application, interview and selection process for all WinShape Camps seasonal summer staff:</li><li><ul><li>
Oversee and maintain the seasonal staff application system (WIN), ensuring all updates, content, and workflows reflect current organizational needs.</li><li>
Collaborate with camp teams and the Talent Experience teams to clearly communicate hiring requirements and maintain compliance.</li><li>
Design and continuously refine a smooth, user‑friendly interview and hiring experience.</li><li>
Oversee the interview process by preparing, scheduling, motivating, and guiding a team of nearly 60 interviewers, ensuring they are fully trained and equipped to conduct interviews via the application platform.</li><li>
Troubleshoot system errors and respond to applicant questions and full-time staff questions throughout the process, serving as a resource in ensuring consistency in the application evaluation process.</li><li>
Review applicant eligibility and partner with hiring managers to execute hiring decisions efficiently and consistently.</li></ul></li><li>
Facilitate the complete Form I‑9 process for all seasonal staff by tracking unique employment authorization documentation, leading pre‑event communication, ensuring smooth onsite verification procedures, and performing ongoing audits to meet compliance standards.</li><li>
Support Program and Recruitment teams with key initiatives such as seasonal recruitment efforts, Formers Events, Leadership Weekend, and Staff Training with excellence.</li><li>
Serve as a member of a dedicated recruiting team and travel on specified weeks for the purpose of recruiting high caliber seasonal staff
</li><li>Serve year‑round on the Interview &amp; Hiring Alignment Team as the primary facilitator.</li><li>
Support additional department projects as assigned.</li><li>
Uphold and support Foundation Policies and compliance standards.</li><li>
Required to be present at our WinShape Camps offices in Atlanta, GA for a minimum of 10 days per month.
</li></ul>Qualifications:
<ul><li>Bachelor&rsquo;s Degree in a related field, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.</li><li>
1-3 years of relevant work experience.
</li><li>Ability to maintain confidential information and manage multiple projects simultaneously.</li><li>
Strong communication, interpersonal, organizational, and teamwork skills.
</li><li>Preferred: experience serving on WinShape Camps summer staff or another camp team. (not required).</li><li>
Preferred experience in Onboarding, Human Resources or a related field.
</li><li>Proficiency in Microsoft Word, Excel, ProPresenter, Microsoft Outlook and Adobe Creative Suite.</li><li>
Ability to maintain regular office hours at the WinShape Camps office in Atlanta.</li><li>
Willingness to engage in travel (25%) throughout the year.</li><li>
Must hold or obtain a valid driver&rsquo;s license for the state in which they are hired and have an acceptable driving record.</li><li>
A self-professing Christ-follower, actively involved in a Christian faith community and actively pursuing Christ on a consistent basis.</li></ul></div>

Coordinator, Onboarding and Logistics [Application & Selection] – Camps

<div>Overview:<div></div><div><b><br>
Scope of Position:</b> Deliver a seamless onboarding and employment experience for all WinShape Camps seasonal staff. Manage our systems supporting the application, interview, selection and onboarding processes. Create and support the hiring and performance infrastructure for our seasonal employees, ensuring compliance with organizational standards while providing high‑quality support to seasonal and full-time employees.</div><div><br>
</div><div><b>Reports to:</b> Team Leader, Onboarding and Logistics - Camps</div><div></div><div><br>
WinShape Foundation is a Biblically-based Christian non-profit organization that seeks to glorify God by creating transformational, Christ-centered experiences for people in every stage of life. We do this through five core ministries that each use scriptural truth to offer summer camp, foster care, team and leader development, college student discipleship, and marriage enrichment. To view our full Statement of Faith, click here.</div>
Responsibilities:
<ul><li>Serve as a primary point of contact for seasonal staff and applicants throughout the year by providing communication via phone, email, and the staff support inbox &ndash; staffinfo@winshapecamps.org.
</li><li>Develop the annual hiring and selection strategy in collaboration with the larger Staff Development Team.</li><li>
Facilitate the execution of the hiring + onboarding process for all WinShape Camps seasonal summer staff:</li><li>
Maintain all required elements of the hiring process.
</li><li>Oversee the complete onboarding process from initial hire through final documentation.
</li><li>Collect, organize and ensure accuracy of employment data and documents.
</li><li>Manage and maintain key systems including WIN (onboarding platform) and Workday HCMS maximizing efficiencies.
</li><li>Create, update, and review all onboarding systems - including CampDoc, MinistrySafe, additional documents, etc.
</li><li>Act as subject-matter expert for onboarding systems and processes continually improving workflow efficiency.
</li><li>Serve as the liaison for function specific communication to appropriate channels.
</li><li>Support Performance Management process for all seasonal summer staff including administratively building process infrastructure with input from stakeholders in the organization, training, and document oversight.</li><li>
Support Program and Recruitment teams with key initiatives such as seasonal recruitment efforts, Formers Events, Leadership Weekend, and Staff Training with excellence.</li><li>
Serve as a member of a dedicated recruiting team and travel on specified weeks for the purpose of recruiting high caliber seasonal staff.</li><li>
Serve year‑round on the Interview &amp; Hiring Alignment Team.</li><li>
Uphold and support Foundation Policies and compliance standards.</li><li>
Required to be present at our WinShape Camps offices in Atlanta, GA for a minimum of 10 days per month.
</li></ul>Qualifications:
<ul><li>Bachelor&rsquo;s Degree in a related field, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.</li><li>
1-3 years of relevant work experience.
</li><li>Ability to maintain confidential information and manage multiple projects simultaneously.</li><li>
Strong communication, interpersonal, organizational, and teamwork skills.
</li><li>Preferred experience in Onboarding, Human Resources or a related field.
</li><li>Proficiency in Microsoft Word, Excel, ProPresenter, Microsoft Outlook and Adobe Creative Suite.</li><li>
Ability to maintain regular office hours at the WinShape Camps office in Atlanta.</li><li>
Willingness to engage in travel (25%) throughout the year.</li><li>
Must hold or obtain a valid driver&rsquo;s license for the state in which they are hired and have an acceptable driving record.</li><li>
A self-professing Christ-follower, actively involved in a Christian faith community and actively pursuing Christ on a consistent basis.</li></ul></div>

Coordinator, Onboarding and Logistics [Onboarding] – Camps

Smurfit Westrock

<div><div><b>Specialist, HRBP &ndash; HR &amp; IT Support</b></div><div></div><div><b><br>
Why this role exists</b></div><div>
This role exists to provide consistent operational, analytical, and coordination support for the HRBP supporting North America HR and North America IT. The Specialist supports standardized HR processes, reporting, onboarding, and offboarding activities, and approval workflows for these client groups, helping ensure accuracy, consistency, and timely execution so the HRBP can focus on strategic advising, senior leader support, and culture integration in a post‑merger environment.</div><div></div><div><b><br>
Position Overview</b></div><div>
The Specialist, HRBP &ndash; HR &amp; IT Support, provides hands‑on support across HR operations, reporting, employee lifecycle processes, and cross‑functional coordination for the North America HR and IT populations.</div><div></div><div><br>
This role reports solid line into the Senior Manager overseeing the Employee Contact Center (ECC) and operates with a dotted‑line relationship to the Senior Manager, HRBP supporting North America HR and IT. Day‑to‑day work is aligned to the HRBP&rsquo;s priorities and client needs, while workload management, performance management, and escalation sit within the HR Ops/ECC reporting structure.</div><div></div><div><br>
The role focuses on executing defined processes, preparing data and materials, coordinating logistics, and tracking work in progress within established priorities and guidance.</div><div></div><div><b><br>
Core Responsibilities:</b></div><div></div><div><b><br>
Data, Reporting, and Insights</b></div><ul><li>
Prepare, validate, and maintain HR data across systems and recurring reports for NA HR and NA IT populations using established templates and processes.</li><li>
Run standard HR reporting,g including headcount, attrition, DEI metrics, promotions, and organizational chang.es</li><li>
Identify and escalate data discrepancies or issues for review</li><li>
Prepare Excel summaries and leadership‑ready views based on defined reporting standards</li><li>
Update and maintain PowerPoint slides for monthly, quarterly, and ad hoc updates</li><li>
Partner with HRIS and analytics teams to resolve data issues and improve report consistency</li></ul><div></div><div><b><br>
HR Process Execution and Tracking</b></div><ul><li>
Support execution of recurring HR processes such as performance cycles, merit planning support, audits, and organizational changes for HR and IT client groups</li><li>
Track timelines, inputs, approvals, and dependencies for assigned processes</li><li>
Maintain trackers and status updates and flag risks or issues. lays</li></ul><div></div><div><b><br>
Requisition and Promotion Process Support</b></div><ul><li>
Coordinate the requisition approval process for HR and IT roles in alignment with established guidelines and approval guard. rails</li><li>
Review requisition requests for completeness, required documentation, and alignment to standard criteria before routing for approval. proval</li><li>
Track requisition status, approvals, and changes, and maintain accuracy. records</li><li>
Support the promotion approval process by validating required inputs, documentation, and timing against established standards.</li><li>
Route promotion requests through appropriate approval channels and track outcomes.</li><li>
Escalate exceptions or potential misalignment with guidelines to the HRBP for review.</li></ul><div></div><div><b><br>
Onboarding and Offboarding Support</b></div><ul><li>
Coordinate onboarding and offboarding activities for HR and IT employees in partnership with HR Ops, IT, and managers.</li><li>
Schedule meet and greets, orientation sessions, and key stakeholder introductions</li><li>
Coordinate equipment and system access requests with IT and the relevant partner.s</li><li>
Support offboarding logistics, including equipment return coordination, system access removal requests, and documentation.n</li><li>
Schedule and administer exit interviews and ensure feedback is documented and routed appropriately</li></ul><div></div><div><b><br>
HRBP Enablement and Case Support</b></div><ul><li>
Prepare data, documentation, and timelines to support HRBP casework for HR and IT client groups.</li><li>
Draft initial summaries or fact packs based onthe provided direction</li><li>
Ensure records and decisions are documented accurately and consistently</li></ul><div></div><div><b><br>
Cross‑Functional Coordination</b></div><ul><li>
Coordinate with HR COEs, IT partners, and business stakeholders to gather inputs for reporting, onboarding, offboarding, requisitions, promotions, and standard HR processes.</li><li>
Help consolidate information and reduce duplication or rework</li><li>
Maintain shared templates, FAQs, and standard operating materials used across HR and IT populations</li></ul><div></div><div><b><br>
Continuous Improvement</b></div><ul><li>
Maintain trackers, templates, and checklists for repeatable HR work</li><li>
Suggest opportunities to improve clarity, consistency, or efficiency of existing processes</li><li>
Document process steps and updates as directed</li></ul><div></div><div><b><br>
What Success Looks Like</b></div><ul><li>
Data and materials are accurate and prepared according to established standards.</li><li>
Requisition and promotion requests for HR and IT roles are routed efficiently and documented consistently.y</li><li>
Onboarding and offboarding activities are coordinated smoothly and completed on time.</li><li>
Leadership materials are largely complete before HRBP review</li><li>
Assigned work is delivered on time with minimal rework</li><li>
The HRBP spends less time on administrative coordination, approvals tracking, and logistics</li></ul></div><div></div>

Spc, HRBP

JD Logistics US

<div><p><b>Who We Are</b></p><p></p><p>
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.</p><p></p><p><b>
Our Global Reach</b></p><p></p><p>
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com&rsquo;s international logistics footprint.</p><p></p><p>
Learn more about who we are and what we do: https://www.jingdonglogistics.com/</p><p></p><p><b>
What We Offer</b></p><p></p><p>
Joining JD Logistics means helping shape the future of global supply chain and logistics. You&rsquo;ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you&rsquo;ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.</p><p></p><p><b>
About The Team</b></p><p></p><p>
You&rsquo;ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.</p><p></p><p><b>
Job Title:</b> Sales Manager</p><p><b>
Location:</b> California, Texas, Georgia<br>
<b>Salary Range:</b> $80,000 &ndash; $100,000 base + commission<br>
<b>Employment Type:</b> Full-Time</p><p></p><p><b>
What You'll Do</b></p><p></p><p>
Business Development &amp; Sales Execution</p><ul><li><p>
Own the full sales cycle: prospecting, qualification, proposal development, negotiation, and closing</p></li><li><p>
Identify and target new customers requiring 3PL, warehousing, fulfillment, transportation, or supply chain solutions</p></li><li><p>
Build and maintain a strong pipeline aligned with revenue targets</p></li><li><p>
Lead client presentations, site tours, and solution discussions</p></li></ul><p>
Solution Design &amp; Internal Coordination</p><ul><li><p>
Partner with Operations, IT/WMS, Finance, and HQ teams to develop tailored logistics solutions</p></li><li><p>
Translate customer requirements into operational and pricing models</p></li><li><p>
Coordinate internal approvals for pricing, contracts, and service scope</p></li></ul><p>
Contracting &amp; Deal Management</p><ul><li><p>
Lead contract discussions and closing processes with customers</p></li><li><p>
Ensure smooth handoff from sales to implementation and operations teams</p></li><li><p>
Support onboarding and early-stage account stabilization as needed</p></li></ul><p>
Market &amp; Performance Analysis</p><ul><li><p>
Track sales KPIs, revenue forecasts, and pipeline health</p></li><li><p>
Provide market feedback on pricing, competitors, and customer needs</p></li><li><p>
Support light marketing initiatives such as sales materials, case studies, or industry events</p></li></ul><p></p><p><b>
About You</b></p><ul><li><p>
5+ years of B2B sales experience, preferably in <b>3PL, logistics, supply chain, or warehousing</b></p></li><li><p>
Proven track record of closing mid-to-large deals as an <b>individual contributor</b></p></li><li><p>
Strong understanding of 3PL services (warehousing, fulfillment, transportation, value-added services)</p></li><li><p>
Experience managing complex sales cycles with multiple internal stakeholders</p></li><li><p>
Excellent communication, negotiation, and presentation skills</p></li></ul><p></p><p><i>
Preferred but not essential for this role:</i></p><ul><li><p>
Experience selling to e-commerce, retail, or import/export clients</p></li><li><p>
Familiarity with WMS, OMS, or ERP integrations</p></li><li><p>
Experience working with international or Asia-based HQ teams</p></li><li><p>
Existing book of business or strong industry network in California</p></li></ul><p></p><p><i>
At JINGDONG Logistics, we&rsquo;re committed to building a diverse and inclusive workplace where everyone can thrive. We&rsquo;re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.</i></p><p></p><p><b>
Ready to apply?</b></p><p></p><p>
Take the next step in your career, apply now and explore the opportunities we have to offer.</p></div><p></p>

Sales Manager

Garver

<div><div><b>Ignite Your Career with Garver's Water Marketing Team as a Proposal Coordinator</b></div>
<div>Are you a motivated professional who thrives in a dynamic, detail-oriented setting? Join the expanding Marketing Team at Garver and become a Proposal Coordinator! This role demands strong written communication skills, an eye for design, and the ability to compile and refine a range of data and marketing materials. You will use those skills in this unique role where you function as equal parts graphic designer, content writer, data guru, and project manager.</div>
<div></div><div>The ideal candidate will embody team spirit, excel in both independent and collaborative work environments, and effortlessly juggle multiple tasks while prioritizing deadlines. You'll collaborate closely with engineers on Garver&rsquo;s Water team to push the creative envelope and deliver industry-leading proposals that win new work.</div>
<div></div><div><b>Key Responsibilities that will engage with your passions:</b></div>
<ul><li>Take the reins of the proposal process, overseeing everything from RFP release to final client delivery. This includes owning the document, effectively communicating proposal requirements to the team, setting up and keeping internal draft deadlines, crafting, editing, and meticulously proofreading complex proposals, government forms, and quality control checks to meet client specifications.</li>
<li>Use Adobe InDesign and our custom graphic assets to craft proposals that vividly illustrate why Garver stands above the competition, seamlessly blending your unique graphic style with our brand.</li>
<li>Craft custom-written content that speaks directly to the client's selection committee and sets us apart from the competition, weaving a narrative that showcases Garver's distinct strengths and compelling the client to choose Garver.</li>
<li>Coordinate and organize a wealth of technical information, encompassing photography, external subconsultant data, and marketing materials such as brochures, posters, and project award entries.</li>
<li>Embrace your role as a vital cog in the Water Marketing Team, contributing to the central information database of custom content for future projects.</li>
<li>Dive into the water engineering industry, gradually increasing understanding to communicate effectively with Garver's project leaders and clients.</li>
<li>Collaborate with the team to create compelling client presentations that secure project wins.</li>
</ul><div><b>What Sets This Opportunity Apart:</b></div>
<ul><li>Diverse Backgrounds: While AEC experience is valuable to this opportunity it is not required. We're primarily seeking enthusiasm and a strong work ethic!</li>
<li>Fostered Creativity: If you are the rare kind of person with both a passion for science and a creative streak, this could be your perfect fit.</li>
<li>In-House Partnership: Unlike a typical marketing agency, we collaborate closely with our internal customers &ndash; Project and Client Service Managers. This means each new project is a chance to build on past experiences and refine your craft.</li>
<li>Collective Excellence: You&rsquo;ll feel the freedom to both independently manage your tasks and harness your team member's strengths through our collaborative environment.</li>
<li>Empowered Creative Authority: In this entry-level position, you'll quickly earn the trust and autonomy needed to make substantial contributions to our project pursuits. We're looking for individuals who thrive on responsibility and are eager to lead their own careers. If the idea of meaningful work excites you more than a laid-back, routine day, you'll feel at home on our team.</li>
</ul><div><b>Fundamental Requirements:</b></div>
<ul><li>Education or proven experience in Communications, Graphic Design, Public Relations, Business, Journalism, English, Marketing, Advertising, or a related field.</li>
<li>Demonstrated writing and editing skills that set you apart.</li>
<li>Familiarity with basic graphic design and page layout principles.</li>
<li>Ability in Adobe InDesign with a drive to master the program.</li>
<li>Accuracy and efficiency in incorporating red-line edits.</li>
<li>Outstanding communication skills that bring ideas to life.</li>
<li>Demonstrated project management skills that can receive information from multiple channels while holding parties accountable to deadlines and drive progress.</li>
<li>0 to 4+ years of relevant experience &ndash; our onboarding can be customized whether you're new to the game or a seasoned pro.</li>
</ul><div><b>The Culture You&rsquo;ll Experience at Garver:</b></div>
<ul><li>Nurtured Growth: Garver offers ongoing education and a blaze your own trail approach to career growth.</li>
<li>Work-Life Balance: We value balance and provide an all-encompassing wellness program, helping you to flourish both personally and professionally.</li>
<li>Garver's Legacy: Since 1919 we've been shaping the industry. We offer the un-matched combination of stability from our proven history and exciting movement from our explosive growth.</li>
<li>Engineering Pinnacle: Garver is celebrating <b><i>10 years at the top</i></b>. For the 10th time, Garver was ranked #1 as the Best Firm to work for according to the Zweig Group!</li>
</ul><div>Apply today and ignite your career journey with Garver. Explore our culture at GarverUSA.com.</div>
<div></div><div><div><b>Grow With Us</b></div>
<div>Garver offers its employees programs such as company-paid professional memberships, company support for industry licenses and continuing education opportunities that foster a progressive atmosphere. Garver provides the tools, resources, and environment to develop leaders, stimulate ideas, and accomplish projects. By offering highly competitive salary packages, attractive benefits, and a comprehensive wellness program; Garver walks the talk when it comes to work-life balance.</div>
<div></div><div>Founded in 1919, Garver is an employee-owned engineering, planning, and environmental services firm focused on aviation, transportation, buildings, federal, water and wastewater services; surveying; advisory services; and construction engineering and inspection. In the top 100 of Engineering News-Record&rsquo;s Top 500 Design Firms list, with more than 1,400 employees, Garver provides an exceptional level of client service that reflects our people-first culture, which has achieved Zweig Group Best Firm to Work For Legacy Status. Learn how Garver invests in people and places they call home at GarverUSA.com.</div>
<div></div><div><i>Garver is committed to providing equal employment opportunities to all applicants and employees. Our employment practices are based upon an individual's capabilities and qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.</i></div>
<div></div><div><i>#LI-CS1</i></div></div></div>

Proposal Coordinator

SynerGrx

<p><b>About SynerGrx</b></p><p>SynerGrx is a pharmacist-led chronic care management organization that integrates Clinical Pharmacists, Clinical Pharmacy Technicians, and Medical Assistants into primary care and specialty practices to improve patient outcomes. We partner directly with providers to deliver CCM, RPM, and preventive care services that enhance quality, drive medication adherence, and reduce avoidable healthcare costs. Our team is committed to elevating the standard of pharmacy-driven patient care, and we are looking for individuals who share that mission.</p><p><b>Position Summary: Care Coordinator (Chronic Care Management)</b></p><p>The Care Coordinator plays a key role in providing chronic care management services and supporting pharmacist-driven patient care. This position is ideal for tech-savvy, patient-centered individuals who excel at communication, organization, and clinical documentation. You will support comprehensive outreach activities, prepare care plan documentation, and collaborate with providers and pharmacists to ensure patients receive consistent, high-quality chronic care management services.</p><p><b>Key Responsibilities: </b></p><p><b>Chronic Care Management Patient Engagement &amp; Outreach</b></p><ul><li>Perform monthly outreach to enrolled CCM patients to review care needs, identify barriers, and support medication adherence.</li><li>Document clinical updates including symptoms, lifestyle factors, self-monitoring results, and social determinants of health.</li><li>Provide education to patients on chronic disease management under clinician direction.</li></ul><p><b>Documentation &amp; Care Coordination</b></p><ul><li>Maintain accurate patient profiles, care plans, vitals, medication histories, and care documentation in Apothedoc and partner EHR systems.</li><li>Prepare clinical documentation for pharmacist review, including pre-visit summaries and care plan updates.</li><li>Track and monitor interventions, referrals, and follow-up items to ensure continuity of care.</li></ul><p><b>Medication-Related Support</b></p><ul><li>Identify gaps in adherence, refill delays, and high-risk medication concerns; escalate to pharmacists when clinical review is required.</li><li>Assist with gathering information for prior authorizations, coverage determinations, and formulary alternatives.</li></ul><p><b>Operational Support</b></p><ul><li>Respond to patient calls, portal messages, and provider inquiries in a timely and professional manner.</li><li>Support workflow efficiency by organizing tasks, triaging patient concerns, and maintaining communication with clinic partners.</li><li>Assist with onboarding and supporting new team members and contribute to training initiatives.</li></ul><p><b>Professionalism &amp; Collaboration</b></p><ul><li>Demonstrate a professional appearance and demeanor during all patient, provider, and clinic interactions.</li><li>Maintain confidentiality, adhere to HIPAA requirements, and follow all SynerGrx protocols and safety policies.</li></ul><p><b>Minimum Qualifications:</b></p><ul><li>High school diploma or equivalent.</li><li>Active registration/certification as a <b>Certified Clinical Pharmacy Technician (PTCB or NHA)</b> <b>OR</b> a <b>Certified Medical Assistant (CMA, RMA, or NCMA)</b>.</li><li>At least 5 year of experience in community, retail, managed care, clinical pharmacy, or clinical medical office settings.</li><li>Proficient with Microsoft Office and ability to learn clinical and pharmacy software systems.</li><li>Must be eligible to work in the U.S. and not listed on the OIG/SAM exclusion lists.</li><li>Completion of required onboarding training (e.g., HIPAA, Fraud/Waste/Abuse).</li><li>Must maintain certification and registration throughout employment.</li><li>English language proficiency required; Spanish preferred but not required.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience with electronic health records (EHRs).</li><li>Medication Therapy Management (MTM) Certification (for pharmacy technicians).</li></ul><p><b>Core Competencies:</b></p><ul><li>Strong problem-solving and analytical skills.</li><li>Excellent oral and written communication.</li><li>Commitment to customer service and patient care.</li><li>Ability to prioritize tasks and manage time effectively.</li><li>Team player with strong interpersonal skills.</li><li>High ethical standards, confidentiality, and professionalism.</li><li>Adaptability in fast-paced, patient-centered environments.</li><li>Ability to follow procedures and comply with safety standards.</li></ul><p><b>Physical &amp; Work Requirements:</b></p><ul><li>Moderate sitting, typing, and computer work.</li><li>Able to drive for work-related travel (as needed).</li><li>Able to work independently and adapt to changing priorities.</li></ul><p><b>Benefits:</b></p><ul><li>Paid Holidays &amp; PTO</li><li>Medical, Dental, and Vision Insurance</li><li>Short &amp; Long-Term Disability Insurance</li><li>Life Insurance</li><li>401(k) with <b>5% Match for 4% Contribution</b></li><li>Financial Education Resources</li></ul><p>Job Type: Full-time</p><p>Pay: $52,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Prescription drug insurance</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>License/Certification:</p><ul><li>Pharmacy Technician Certification (Preferred)</li><li>Certified Medical Assistant (Preferred)</li></ul><p>Work Location: Hybrid remote in Atlanta, GA 30341</p>

Care Coordinator

Agero

<div><div><h4 class="jobSectionHeader"><b>About Agero:</b></h4>
<h4 class="jobSectionHeader">Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/.</h4>
<p><b>
Note: </b><b>For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you.</b></p></div><br>
<p></p>
<p><b>
NOW HIRING: Remote Response Associates in Roadside Assistance</b></p>
<p>
We are actively seeking <b>Remote Response Associates</b> (Customer Service Representatives) to handle inbound calls within our <b>Roadside Assistance</b> department. As the first point of contact for customers experiencing vehicle breakdowns or emergencies, you will provide calm, empathetic support, dispatch service providers, and ensure every customer feels safe and supported.</p>
<ul>
<li><b>Start Date: Monday, March 30, 2026</b></li>
<li><b>Training Schedule:</b> 3:00 pm &ndash; 11:30 pm EST, M-F for 2 weeks live on Zoom</li>
<li><b>Production Schedules:</b> PM shifts available (Full-time only)</li>
<li><b>Pay: </b>$16.25 per hour + monthly bonus opportunities</li>
<li><b>Location:</b> Must reside in AL, AZ, FL, GA, MS, TN, or VA.</li>
<li><b>Remote Position</b>:This is a work-at-home role. If hired, you'll train and work remotely online from your home residence.</li>
<li><b>Equipment: Bring-Your-Own-Device (BYOD). </b>You will be required to provide your own compatible computer and equipment for this role as confirmed by passing the Harver system checker process.</li></ul><br>
<p></p>
<p><b>
About the Role</b></p>
<p>
As a <b>Response Associate</b>, you serve as a lifeline for customers facing roadside emergencies such as flat tires, lockouts, dead batteries, and mechanical failures. Because customers often reach out feeling overwhelmed or unsafe, you will manage these high-stress situations with calm, empathetic guidance and consistent reassurance. You will coordinate directly with external providers to ensure the accurate and rapid dispatch of tow trucks and service vehicles. Your ability to make quick decisions under pressure directly impacts customer safety, satisfaction, and our reputation as a trusted roadside service provider.</p><br>
<p></p>
<p><b>
What You'll Do</b></p>
<ul>
<li><b>Handle High-Volume Calls:</b> Gather essential details regarding location and vehicle issues to dispatch assistance quickly.</li>
<li><b>Dispatch with Accuracy:</b> Coordinate efficiently with service providers to ensure the right help arrives at the right time.</li>
<li><b>De-escalate &amp; Support:</b> Use active listening and empathy to calm frustrated or anxious customers.</li>
<li><b>Navigate Digital Tools:</b> Utilize multiple web-based systems and dispatch tools to track service progress accurately.</li>
<li><b>Excel in a Virtual Team:</b> Thrive in a performance-driven remote environment, collaborating with peers and managers via Zoom and Google Chat.</li></ul><br>
<p></p>
<p><b>
Training and Schedules</b></p>
<ul>
<li><b>Start Date: Monday, March 9, 2026</b></li>
<li><b>Training Schedule: </b>3:00 pm &ndash; 11:30 pm EST, M-F for 2 weeks live on Zoom</li>
<li><b>Attendance &amp; Performance: </b>100% attendance is required during the training period to ensure your success. Your performance will be assessed throughout this time, and you will have ongoing opportunities for cross-training to expand your skills and advance your career.</li>
<li><b>Production Schedules: </b>Full-time only.
</li></ul><p><b>Available Production Schedules:</b></p>
<ul>
<li>2:00 pm &ndash; 10:30 pm | Off: Wed/Thu OR Mon/Sun</li>
<li>2:30 pm &ndash; 11:00 pm | Off: Mon/Tue OR Fri/Sun</li>
<li>3:00 pm &ndash; 11:30 pm | Off: Wed/Thu OR Mon/Sat</li>
<li>3:30 pm &ndash; 12:00 am | Off: Tue/Wed OR Thu/Fri</li>
<li>4:00 pm &ndash; 12:30 am | Off: Mon/Sat OR Tue/Sun</li>
<li>4:30 pm &ndash; 1:00 am | Off: Thu/Fri OR Tue/Sat</li>
<li>5:00 pm &ndash; 1:30 am | Off: Mon/Sun OR Wed/Thu</li>
</ul><ul><li>2:00 pm &ndash; 12:30 am | Off: Mon, Tue, Sat</li>
<li>2:30 pm &ndash; 1:00 am | Off: Mon, Wed, Thu</li>
<li>3:00 pm &ndash; 1:30 am | Off: Tue, Fri, Sat</li>
<li>4:00 pm &ndash; 2:30 am | Off: Wed, Thu, Sun</li>
<li>5:00 pm &ndash; 3:30 am | Off: Mon, Thu, Sun</li>
<li>5:30 pm &ndash; 4:00 am | Off: Mon, Thu, Fri</li>
</ul>
<p><b>Please Note: </b>All schedules are in EST and include weekend shifts</p><br>
<p></p>
<p><b>
Pay, Benefits,and Career Growth</b></p>
<ul>
<li><b>Starting Pay:</b> $16.25 per hour + monthly performance and attendance bonuses.</li>
<li><b>Benefits:</b> Medical, Dental, and Vision; 401(k) with match; Paid Time Off; Tuition Reimbursement; and Complimentary Roadside Assistance.</li>
<li><b>Career Growth &amp; Development: </b>Invest in your future with access to online skill-building courses, mentorship, and cross-training programs designed to build the expertise needed for advancement at Agero.</li>
<li><b>Compensation Note: </b>Actual salaries may vary and may be above or below the range presented based on various factors, including, but not limited to, work location, experience, job-related skills, and relevant training and education.</li></ul><br>
<p></p>
<p><b>
What We're Looking For</b></p>
<ul>
<li><b>Empathy in Action:</b> You have a natural ability to connect with customers, validate their feelings, and provide genuine reassurance during stressful situations.</li>
<li><b>Effective Two-Way Communication:</b> Strong active listening skills paired with the ability to provide clear, concise explanations for updates and solutions.</li>
<li><b>Sound Judgment Under Pressure:</b> The ability to stay composed and make fast, informed decisions during roadside emergencies.</li>
<li><b>Multitasking Mastery:</b> Highly organized and capable of managing calls, dispatch requests, and multiple systems simultaneously. You can comfortably speak with customers or providers while typing detailed notes and navigating multiple screens.</li>
<li><b>Problem-Solving &amp; De-escalation:</b> A patient and professional approach to resolving customer concerns, with a talent for turning a difficult situation into a positive experience.</li>
<li><b>Computer &amp; Technical Proficiency:</b> Skilled at navigating digital tools and dispatch software with confidence. You are comfortable using Google Workspace (Gmail, Docs, Sheets) and can type at least 30 wpm accurately.</li></ul><br>
<p></p>
<p><b>
Position Requirements</b></p>
<ul>
<li><b>Location: </b>Must currently reside in Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, or Virginia.</li>
<li><b>Experience: </b>1+ year of customer service experience, ideally in a fast-paced contact center. Reliable tenure, demonstrated career growth, and a background in remote work are strongly preferred. Experience in retail, fast-food, hospitality, administrative, or warehouse/production roles is highly transferable and valued.</li>
<li><b>Customer Focus:</b> A genuine passion for helping others with a proven track record in customer-facing support roles.</li>
<li><b>Technical Skills: </b>Proficient in Google Workspace (Docs, Sheets, Gmail) and skilled at navigating web-based systems to manage customer and vehicle information.</li>
<li><b>Remote Readiness:</b> Ability to thrive in a virtual contact center, collaborating effectively via phone, email, chat, and Zoom.</li>
<li><b>Flexibility: </b>Open availability for all shifts, including days, evenings, nights, weekends, and holidays - to support our customers during peak times.</li>
<li><b>Background Check: </b>Must successfully pass a criminal background screening.</li>
<li><b>Home Office (BYOD):</b> Requires a dedicated, quiet workspace. You must provide your own equipment, including a compatible desktop or laptop, wired high-speed internet, a webcam, a mobile phone, and a wired headset.</li></ul><br>
<p></p>
<p><b>
Remote Technology Requirements</b></p>
<p>
To ensure your success, your home office must meet the following technical specifications, which will be verified via the Harver System Checker during the application process.</p>
<p><b>
Required Equipment &amp; Specs</b></p>
<ul>
<li><b>Computer:</b> Personal desktop or laptop (manufactured in 2020 or later).</li>
<li><b>Operating System:</b> Windows 11 (Versions <b>24H2 or 25H2</b> only).</li>
<li><b>Processor:</b> Intel or AMD 2+ cores, minimum 3.5 GHz (boosted/turbo speed).</li>
<li><b>Memory &amp; Storage:</b> 8 GB RAM (or greater) and at least 20 GB of free space.</li>
<li><b>Peripherals:</b> Webcam and a wired headset.</li>
<li><b>Browser:</b> Google Chrome (23+) or Mozilla Firefox (3+).</li>
<li><b>Internet:</b> Secure, <b>wired</b> high-speed connection (no Wi-Fi).</li>
<li><b>Min Download: </b>25 Mbps | <b>Min Upload: </b>10 Mbps | <b>Max Latency: </b>80ms&ndash;100ms.</li>
<li><b>Mobile Device:</b> An active cell phone capable of SMS and app downloads for two-step authentication.</li>
</ul>
<p><b>Not Allowed (Incompatible)</b></p>
<ul>
<li>Devices: MacBooks, iPads, iMacs, Chromebooks, Surface Pro/Go, or Samsung Notebooks.</li>
<li>Connections: Mobile hotspots, Wi-Fi, satellite internet, or USB tethering.</li>
<li>Software: VPNs, privacy/proxy services, or hosted/virtual PC services.</li>
<li>OS Versions: Windows 11 versions 21H2, 22H2, and 23H2 (No longer supported by Microsoft).</li>
</ul>
<p><b>Before Applying: Verify Your Windows Version</b></p>
<p>
As of November 2025, Microsoft has discontinued support for older versions of Windows 11. <b>You must be on version 24H2 or 25H2 to be eligible.</b></p>
<ul>
<li><b>Check Your Version:</b> Press the <b>Windows Key + R</b>, type &quot;<b>winver</b>&quot;, and hit Enter.</li>
<li><b>Upgrade if Needed:</b> If you are on an unsupported version, go to <b>Settings &gt; Windows Update</b> and select <b>Check for Updates</b>.</li>
<li><b>Alternative:</b> Download the Windows 11 Installation Assistant from Microsoft's official site to run the update manually.
</li></ul><p>Upgrades are typically free and take only a few minutes.</p><br>
<p></p>
<p><b>
The Hiring Process</b></p>
<p>
Our selection process is transparent and conversational because we want to learn about your career goals and passion for service beyond just what's on your resume. We're looking for high-energy individuals who combine strong communication and multitasking skills with a knack for problem-solving and a comfort with evolving technology. If you're eager to grow your professional journey with us, let's talk and see if we're a match.</p>
<p><b>
The Step-by-Step Journey:</b></p>
<div>
<ul><li><b>Application: </b>Submit your information through our careers page&mdash;it only takes a few minutes!</li></ul>
<ul><li><b>Tech &amp; Skills Check: </b>Keep an eye on your email for a Harver link to complete a 10-minute computer skills assessment and device system check. This ensures your home setup is ready for the role.</li></ul>
<ul><li><b>The Video Interview: I</b>f your profile and tech check align, you'll be invited to a 30-minute Zoom interview with a Recruiter to discuss your experience and goals.</li></ul>
<ul><li><b>Shift Selection: </b>If we move forward with an offer, you will receive a link to browse available training classes and select the production schedule that works best for you.</li></ul>
<ul><li><b>Offer &amp; Onboarding: </b>Once your schedule is confirmed, we will send your official Offer Letter. All offers are contingent upon passing a criminal background check.</li></ul></div><br>
<p></p>
<p><b>
Hiring Remotely In: AL, AZ, FL, GA, MS, TN, and VA</b></p>
<p><b>
I</b><b>mportant Dates</b></p>
<ul>
<li><b>Last Day to Apply: Friday March, 13, 2026 at 05:00 pm EST</b></li>
<li><b>Anticipated Start Date: </b>Monday, March 30, 2026</li></ul><br>
<p></p>
<p><b>
We Want to Hear From You: Apply Now</b></p>
<p>
If you are driven by a passion for service and are committed to making a positive impact, we invite you to join our contact center team Grow your career with Agero and make a genuine difference every day.</p>
<p><b>
Once you apply, check your inbox for the Harver Assessment link to get started!</b></p><p></p><div><p><b><br>
Life at Agero:</b></p>
<p>
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.</p>
<p><b>
Benefits Built for Well-being:</b></p>
<p>
Agero's innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:</p>
<ul>
<li>Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.</li>
<li>Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.</li>
<li>Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
<ul><li>For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.</li>
</ul></li><li>Family Support: Parental planning benefits to assist associates through life's milestones.</li>
<li>Bonus/Incentive Programs</li>
</ul>
<p>Join Agero and experience a workplace that invests in your success both personally and professionally.</p>
<ul><li><b><i>Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.</i></b></li></ul>
<ul><li><b><i>It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</i></b></li></ul></div></div>

Remote - Roadside Assistance, Customer Service Representative

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