sales supervisor

assistant sales manager

customer service manager

marketing manager

retail sales executive

corporate sales manager

PetroApp | بتروآب

<div>
 
 Company Overview:
 
 
 
 PetroApp is a leading software company focused on providing innovative digital fleet management solutions. Established in 2018 in Saudi Arabia, we have rapidly expanded into the MENA region, including Egypt. Our comprehensive software system is designed to automate fleet operations, enhance resource management, and promote efficient waste control, delivering high-level internal management controls and optimizing fuel consumption through our intuitive application.
 
 
 
 Position Overview:
 
 
 
 We are seeking an experienced Sales Manager to lead our sales team and drive significant growth for PetroApp. The Sales Manager will develop and implement effective sales strategies, manage relationships with key clients, and oversee the performance of the sales department. This leadership role requires a strong background in sales management, exceptional communication skills, and the ability to inspire and motivate a team.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and execute sales strategies to achieve company sales targets
 </li>
 <li>
 Lead, mentor, and support the sales team to enhance performance and customer engagement
 </li>
 <li>
 Identify new market opportunities and help to establish a strong pipeline of potential clients
 </li>
 <li>
 Build and maintain strong relationships with key accounts and stakeholders
 </li>
 <li>
 Analyze sales metrics, prepare performance reports, and present findings to senior management
 </li>
 <li>
 Collaborate with marketing teams to create cohesive sales and marketing strategies
 </li>
 <li>
 Stay current on industry trends, competitor activities, and customer feedback to adjust strategies as necessary
 </li>
 <li>
 Manage and resolve customer issues to ensure satisfaction and retention
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Marketing, or a related field
 </li>
 <li>
 12+ years of experience in sales, with at least 2 years in a management or leadership role
 </li>
 <li>
 Demonstrated success in developing and executing sales plans and achieving quotas
 </li>
 <li>
 Strong understanding of sales performance metrics and analytics
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills
 </li>
 <li>
 Proficient in CRM software and Microsoft Office applications
 </li>
 <li>
 Ability to motivate and lead a diverse sales team
 </li>
 <li>
 Problem-solving and decision-making aptitude with a customer-focused approach
 </li>
 <li>
 B2B / corporate sales experience in services, SaaS, medical services &amp; preferable in the software &amp; telecommunication industry
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Private Health Insurance
 </li>
 <li>
 Competitive base salary + performance-based commissions.
 </li>
 <li>
 Ongoing training, coaching, and professional development.
 </li>
 <li>
 Clear career progression within a growing and ambitious sales organization.
 </li>
 <li>
 Dynamic and supportive work culture focused on innovation and impact.
 </li>
 </ul>
</div>

Corporate Sales Manager

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 KEY ACCOUNTABILITIES
 
 
 <ul>
 <li>
 Establish, build and maintain long term business relationship with target affluent retail customers.
 </li>
 <li>
 Responsible to grow sales, market share and effectively execute bank @ work strategy, plans and initiatives.
 </li>
 <li>
 Interface closely with the corporate bank to acquire and penetrate existing corporate relations.
 </li>
 <li>
 Manage key relationships at the most senior level to ensure penetration and deepening of cross sell opportunities with these organizations through the execution of an effective sales process.
 </li>
 <li>
 Performing professional sales presentations to the organization most senior level using an effective sales pitch.
 </li>
 <li>
 Provide personalized service.
 </li>
 <li>
 Satisfy B@W clients on-going financial planning needs identified by self or Account Executive through the sale of appropriate products and services
 </li>
 <li>
 Establish and develop sales opportunities to meet the client&rsquo;s needs, introducing and working in conjunction with B@W segment specialists
 </li>
 <li>
 Manage the client ( companies &amp; individual ) portfolio, making proactive contact on a regular basis and meeting clients at their convenience
 </li>
 <li>
 Generate leads and sales by building effective working relationships with branches, Corporate Sector etc.
 </li>
 <li>
 Generate referred business by encouraging existing clients to make recommendations.
 </li>
 <li>
 Ensure that targeted level of business results (i.e. income, costs, client satisfaction and client recruitment) for jobholder&rsquo;s own portfolio are maintained
 </li>
 <li>
 Adhere to standards, legal and regulatory, in accordance with the ADIB guidelines and Head of sector instructions.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 University/College Degree.
 </li>
 <li>
 8-10 Years of experience out of which 4 of them with a sales background in a multinational or regional bank.
 </li>
 <li>
 6-8 Years of experience out of which 4 of them with a sales background in a multinational or regional bank.
 </li>
 </ul>
 
 
 
 
 
 
 Generic Skills:
 
 
 
 <ul>
 <li>
 Experience of managing sales team is an addition.
 </li>
 <li>
 Maintain an up to date knowledge of competitor and market activity in local cluster.
 </li>
 <li>
 In &ndash; depth understanding of the full range of products, Small Business Services and an overview of Corporate.
 </li>
 <li>
 An understanding of technical support system.
 </li>
 <li>
 Good understanding of Risk Policy.
 </li>
 <li>
 Detailed understanding of ADIB Retail Strategy, operating structure and interface with other functions
 </li>
 <li>
 People Management.
 </li>
 <li>
 Communication and Presentation
 </li>
 <li>
 Commercial Awareness.
 </li>
 <li>
 Management of performance.
 </li>
 <li>
 Mobility is a key aspect of the role. The jobholder will operate at the most convenient location for his/her portfolio.
 </li>
 <li>
 Working in the business of long term client relationships, in the interest of good customer service.
 </li>
 </ul>
</div>

Faydety

<div>
 
 Company Description
 
 
 
 Faydety helps you save money by connecting you with the best banking and insurance products. Our blog provides valuable insights into the financial services industry in Egypt, enabling you to make informed decisions. For any inquiries, contact us at info@faydety.com. We are always looking for talented individuals, so feel free to send your CV to recruitment@faydety.com.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role located in Cairo for a Corporate Sales Executive. The Corporate Sales Executive will be responsible for managing corporate accounts, driving sales, maintaining strong relationships with clients, and providing exemplary customer service. The role includes identifying new business opportunities, creating sales strategies, and meeting targets to ensure the growth of the company.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Corporate Sales and Sales skills
 </li>
 <li>
 Strong Communication and Customer Service skills
 </li>
 <li>
 Experience in Account Management
 </li>
 <li>
 Excellent interpersonal and negotiation skills
 </li>
 <li>
 Bachelor's degree in Business Administration, Marketing, or related field
 </li>
 <li>
 Ability to work independently and meet targets
 </li>
 <li>
 Previous experience in the financial services industry is a plus
 </li>
 </ul>
</div>

Corporate Sales Executive

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25123672
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 The Westin Cairo Golf Resort &amp; Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt, 11835VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the leader of the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Developing &amp; Executing Sales Strategies
 
 
 
 <ul>
 <li>
 Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
 </li>
 <li>
 Develops, implements and sustains aggressive solicitation program focused on increasing business.
 </li>
 <li>
 Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
 </li>
 <li>
 Assists with the development and implementation of promotions, both internal and external.
 
 
 </li>
 </ul>
 
 Maximizing Revenue
 
 
 
 <ul>
 <li>
 Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
 </li>
 <li>
 Recommends booking goals for sales team members.
 
 
 </li>
 </ul>
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Monitors all day to day activities of direct reports.
 </li>
 <li>
 Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
 </li>
 <li>
 Participates in sales calls with members of sales team to acquire new business and/or close on business.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 
 
 </li>
 </ul>
 
 Analyzing &amp; Reporting on Sales and Financial Data
 
 
 
 <ul>
 <li>
 Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.
 </li>
 <li>
 Assists Revenue Management with completing accurate six period projections.
 </li>
 <li>
 Reviews sales and catering guest satisfaction results to identify areas of improvement.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 </li>
 <li>
 Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
 </li>
 <li>
 Ensures that a customer recognition program is in effect throughout Sales.
 </li>
 <li>
 Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.
 </li>
 <li>
 Participates in and practices daily service basics of the brand.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
 </li>
 <li>
 Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 
 
 </li>
 </ul>
 
 Building Successful Relationships
 
 
 
 <ul>
 <li>
 Develops and manages relationships with key stakeholders, both internal and external.
 </li>
 <li>
 Works collaboratively with off-property sales channels (e.g., , Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
 </li>
 <li>
 Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
 </li>
 <li>
 Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Utilizes all available on the job training tools for employees.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Sales

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25146317
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Cairo Marriott Hotel &amp; Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Developing &amp; Executing Sales Strategies
 
 
 
 <ul>
 <li>
 Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
 </li>
 <li>
 Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
 </li>
 <li>
 Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
 </li>
 <li>
 Assists with the development and implementation of promotions, both internal and external.
 
 
 </li>
 </ul>
 
 Maximizing Revenue
 
 
 
 <ul>
 <li>
 Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
 </li>
 <li>
 Recommends booking goals for sales team members.
 
 
 </li>
 </ul>
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
 </li>
 <li>
 Participates in sales calls with members of sales team to acquire new business and/or close on business.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 
 
 </li>
 </ul>
 
 Analyzing &amp; Reporting on Sales and Financial Data
 
 
 
 <ul>
 <li>
 Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.
 </li>
 <li>
 Assists Revenue Management with completing accurate six period projections.
 </li>
 <li>
 Reviews sales and catering guest satisfaction results to identify areas of improvement.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 </li>
 <li>
 Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
 </li>
 <li>
 Ensures that a customer recognition program is in effect throughout Sales.
 </li>
 <li>
 Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.
 </li>
 <li>
 Participates in and practices daily service basics of the brand.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
 </li>
 <li>
 Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 
 
 </li>
 </ul>
 
 Building Successful Relationships
 
 
 
 <ul>
 <li>
 Develops and manages relationships with key stakeholders, both internal and external.
 </li>
 <li>
 Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
 </li>
 <li>
 Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
 </li>
 <li>
 Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Director of Marketing Communications

TBO.COM

<div>
 
 
 Job Title: Key Accounts Manager (Retail/B2A) (Account Management) , Cairo , Egypt
 
 
 
 
 
 
 
 Position Summary:
 
 
 
 The Key Accounts Manager will be responsible for developing, managing, and growing
 
 
 relationships with key accounts. This role will focus on identifying clients&rsquo; needs, building
 
 
 long-term partnerships, optimizing revenue growth, and ensuring high client satisfaction.
 
 
 The ideal candidate should have a strong background in sales and account management
 
 
 within the travel industry, excellent interpersonal skills, and the ability to strategically align
 
 
 client needs with company offerings.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Serve as the primary point of contact for assigned key accounts, handling all client
 
 
 commercial inquiries.
 
 
 &bull; Develop deep relationships with decision-makers and influencers within each
 
 
 account to foster loyalty and retention.
 
 
 &bull; Conduct regular reviews of clients&rsquo; needs, performance metrics, and travel patterns
 
 
 to propose tailored solutions.
 
 
 &bull; Regular partners visit during the week to meet them and build rapport with
 
 
 management and agents.
 
 
 &bull; Develop and implement strategic account plans to meet or exceed sales targets and
 
 
 revenue goals.
 
 
 &bull; Identify and pursue upsell and cross-sell opportunities by promoting additional
 
 
 travel products or services.
 
 
 &bull; Monitor market trends, competitors&rsquo; activities, and client industry developments to
 
 
 position offerings that match client needs.
 
 
 &bull; Facilitate a seamless onboarding experience for new clients, ensuring they are fully
 
 
 trained on using the company&rsquo;s booking platforms and understanding available
 
 
 services.
 
 
 &bull; Organize periodic training sessions for clients on new features, products, and
 
 
 booking solutions.
 
 
 &bull; Attend industry events, conferences, and trade shows to represent the company,
 
 
 strengthen existing relationships, and establish new connections.
 
 
 &bull; Collaborate with cross-functional teams (e.g., marketing, product, operations) to
 
 
 align on client needs and deliver customized solutions.
 
 
 &bull; Analyze sales data, travel trends, and client usage patterns to identify growth
 
 
 opportunities and areas for improvement.
 
 
 &bull; Prepare and present regular performance reports for each account, along with
 
 
 actionable insights and recommendations to improve sales and service quality.
 
 
 &bull; Maintain accurate records of client interactions, sales activities, and account
 
 
 progress in CRM tools.
 
 
 &bull; Proactively resolve any issues, complaints, or service challenges that may arise,
 
 
 ensuring client satisfaction and retention.
 
 
 
 
 
 
 Qualifications and Skills:
 
 
 
 &bull; Education: Bachelor&rsquo;s degree in business, Travel Management, or a related field. A
 
 
 master&rsquo;s degree or additional certifications in travel/tourism or sales is a plus.
 
 
 &bull; Experience: 3-5+ years of experience in key account management, sales, or
 
 
 business development within the B2B travel or related industry.
 
 
 &bull; Industry Knowledge: Strong understanding of the travel sector, booking platforms,
 
 
 and common challenges in corporate/B2B travel.
 
 
 &bull; Sales and Negotiation Skills: Proven track record of achieving sales targets, with
 
 
 excellent negotiation and persuasion skills.
 
 
 &bull; Analytical Skills: Ability to interpret data, analyze account performance, and
 
 
 generate actionable insights.
 
 
 &bull; Customer-Centric Approach: Strong focus on client satisfaction and relationship-
 
 
 building.
 
 
 &bull; Technical Proficiency: Familiarity with CRM software and booking platforms.
 
 
 &bull; Communication Skills: Excellent verbal and written communication skills, with the
 
 
 ability to present ideas clearly and professionally.
 
 
 
 
 
 
 Key Competencies:
 
 
 
 &bull; Client Relationship Management
 
 
 &bull; Strategic Thinking and Planning
 
 
 &bull; Sales and Revenue Optimization
 
 
 &bull; Problem Solving and Decision Making
 
 
 &bull; Team Collaboration and Coordination
 
 
 &bull; Adaptability and Resilience
 
</div>

Key Account Manager (Travel Industry)

TTEC

<div>
 Sales Operations Manager, Cairo, Egypt
 
 
 Bringing smiles is what we do at TTEC&hellip; for you and the customer. We are looking to hire an experienced outbound Sales Operations Manager working in our Cairo site. You&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
 
 
 Reporting to the Senior Sales Manager, you will be responsible for leading a team of sales team leaders and sales agents and developing and implementing successful sales strategies.
 
 
 
 What You&rsquo;ll Do As a Leader
 
 
 
 <ul>
 <li>
 Lead a sales team through coaching, mentoring &amp; motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
 </li>
 <li>
 Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
 </li>
 <li>
 Drive the highest level of performance from the Sales teams and at the same time be a role model &amp; instill TTEC and client values.
 </li>
 <li>
 Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
 </li>
 <li>
 Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
 </li>
 <li>
 Build knowledge on client products and services &ndash; features, benefits and impact on Digital media/cloud based customers.
 </li>
 <li>
 Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
 </li>
 <li>
 Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do As Sales Manager
 
 
 
 <ul>
 <li>
 Manage Sales pipeline and regular forecasting to meet assigned goals.
 </li>
 <li>
 Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
 </li>
 <li>
 Develop and continuously improve lead qualification using established criteria and standards.
 </li>
 <li>
 Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
 </li>
 <li>
 Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
 </li>
 <li>
 Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity &amp; productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
 
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 Native or fluent in spoken and written English
 </li>
 <li>
 Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
 </li>
 <li>
 Success with managing a BPO brick and mortar team.
 </li>
 <li>
 Demonstrated ability to be a quick learner.
 </li>
 <li>
 Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
 </li>
 <li>
 Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
 </li>
 <li>
 Willingness to work across shifts for international clients
 </li>
 <li>
 Advanced knowledge of Sales Operations, Technology used in Digital sales
 </li>
 <li>
 Strong leadership driving Sales, Customer Success and Subscription management.
 </li>
 <li>
 Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
 </li>
 <li>
 Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
 
 
 
 </li>
 </ul>
 What You Can Expect
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Ask us about our paid time off (PTO) and wellness and healthcare benefits
 </li>
 <li>
 And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
 
 
 
 </li>
 </ul>
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
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Sales Operations Manager

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