customer service representative Jobs in Cairo

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customer service specialist

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corporate telesales representative

Aqarmap Egypt

<div>
 
 Your Role
 
 
 
 ✔️ Own the full telesales cycle.
 
 
 ✔️ Promote our services &amp; build trust.
 
 
 ✔️ Close deals &amp; exceed monthly targets.
 
 
 
 You&rsquo;re a Great Fit If You
 
 
 
 <ul>
 <li>
 Have 1 year of TeleSales experience.
 </li>
 <li>
 Can confidently negotiate &amp; close deals through phone call.
 </li>
 <li>
 Thrive in a target-driven environment.
 
 
 </li>
 </ul>
 
 What&rsquo;s In It For You?
 
 
 
 <ul>
 <li>
 Competitive salary + commissions.
 </li>
 <li>
 Medical &amp; social insurance.
 </li>
 <li>
 Continuous learning &amp; growth.
 </li>
 <li>
 Fixed hours + weekends off.
 </li>
 </ul>
</div>

Corporate Telesales Representative

Frontier Academy

<div>
 
 About Frontier Academy
 
 
 
 Frontier Academy is a professional training and advisory platform focused on
 
 finance, banking, governance, and business leadership
 
 . We work with corporates, banks, financial institutions, and family businesses to deliver
 
 practical, tailored training programs
 
 aligned with real business needs.
 
 
 Our key programs include:
 
 
 <ul>
 <li>
 Finance for Business Managers
 </li>
 <li>
 Boardroom Essentials
 </li>
 <li>
 Financial Modeling &amp; Excel Mastery
 </li>
 <li>
 Banking &amp; Corporate Finance Programs
 </li>
 <li>
 Tailored corporate training solutions
 
 
 
 </li>
 </ul>
 We are an
 
 accredited training provider to the Financial Modeling Institute (FMI)
 
 and work closely with senior professionals and institutions.
 
 
 
 Role Overview
 
 
 
 We are looking for a
 
 Business Development Manager
 
 to lead corporate client acquisition for Frontier Academy. This role focuses on
 
 B2B sales
 
 , relationship management, and converting institutional leads into long-term training partnerships.
 
 
 This is a
 
 full-time, results-driven role
 
 with high exposure to banks, corporates, and senior decision-makers.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Identify and target corporate clients (banks, financial institutions, large companies, family businesses).
 </li>
 <li>
 Build and manage a strong corporate sales pipeline.
 </li>
 <li>
 Initiate contact with HR, Learning &amp; Development, Talent Management, and senior management.
 </li>
 <li>
 Present Frontier Academy's programs and value proposition to corporate clients.
 </li>
 <li>
 Understand client needs and work with management to tailor training solutions.
 </li>
 <li>
 Coordinate proposals, pricing discussions, and contract closure.
 </li>
 <li>
 Follow up on leads consistently and maintain CRM records.
 </li>
 <li>
 Support long-term partnerships and repeat business.
 </li>
 <li>
 Represent Frontier Academy in meetings, events, and networking opportunities.
 
 
 
 </li>
 </ul>
 
 Required Profile
 
 
 
 <ul>
 <li>
 4-6 years of experience in business development, corporate sales, or B2B partnerships.
 </li>
 <li>
 Experience selling training, consulting, professional services, or education is a strong plus.
 </li>
 <li>
 Strong understanding of corporate environments, preferably banking, finance, or professional services.
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills.
 </li>
 <li>
 Ability to engage with senior stakeholders confidently.
 </li>
 <li>
 Highly organized, proactive, and target-oriented.
 </li>
 <li>
 Comfortable working in a growing, fast-paced environment.
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive fixed salary + performance-based commission.
 </li>
 <li>
 Opportunity to work directly with senior management and decision-makers.
 </li>
 <li>
 High-impact role with real ownership and growth potential.
 </li>
 <li>
 Exposure to top-tier corporate clients and financial institutions.
 </li>
 <li>
 Flexible working model (hybrid).
 
 </li>
 </ul>
</div>

Corporate Partnerships & Business Development Manager

Beyti - an Almarai Subsidiary

<div>
 
 
 Key Responsibilities / Tasks
 
 
 <ul>
 <li>
 Support in building and maintaining relationships with key stakeholders, including agencies, business partners, and community groups.
 </li>
 <li>
 Assist in preparing presentations, reports, and materials for stakeholder meetings.
 </li>
 <li>
 Draft press releases, newsletters, and other corporate communications under supervision.
 </li>
 <li>
 Assist in managing the company&rsquo;s social media channels and website content. Monitor media coverage and provide summaries to the team. Safeguard Corporate Brand internal &amp; external across head-office &amp; factory.
 </li>
 <li>
 Support in writing different projects briefs and making sure timelines are met. Spot relevant forums for participation in-line with company&rsquo;s strategy.
 </li>
 <li>
 Assist in planning and executing CSR programs and initiatives. Support efforts to track and report on the impact of CSR activities. Support in driving Beyti&rsquo;s sustainability agenda.
 </li>
 <li>
 Coordinate meetings, events, and activities related to corporate affairs. Maintain databases, contact lists, and other departmental records. Provide logistical support for external and internal corporate events.
 </li>
 <li>
 Prepare needed Purchase orders following company&rsquo;s internal policy.
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 7 years of experience in FMCG or other industries in department corporate affairs, communications, public relations, community service, government relations, etc.
 </li>
 <li>
 Worked as part of Corporate Affairs / CSR Comms team Is a must.
 </li>
 </ul>
 
 
 Skills/Qualifications
 
 
 <ul>
 <li>
 Strong written and verbal communication skills in English &amp; Arabic.
 </li>
 <li>
 A good understanding of corporate affairs, communications, public relations, and CSR.
 </li>
 <li>
 Ability to multitask and work effectively under deadlines.
 </li>
 <li>
 Excellent organizational skills and attention to detail.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
 </li>
 </ul>
 
 
</div>

Corporate Communications Lead

Tarjama&

<div>
 The Freelance Senior Graphic Designer at Tarjama&amp; is responsible for delivering high-impact, strategically aligned creative solutions that support complex corporate projects. This role focuses on developing strong creative concepts and producing high-quality, production-ready visuals that adhere to brand standards and client requirements.
 
 
 The freelancer is expected to work independently, handle sophisticated briefs with minimal supervision, and contribute to high-level design projects including corporate reports, proposals, presentations, and marketing materials while ensuring excellence, precision, and brand consistency.
 
 
 
 Duties &amp; Responsibilities
 
 
 
 Design Strategy &amp; Execution:
 
 
 <ul>
 <li>
 Develop and execute advanced creative concepts aligned with branding and communication objectives.
 </li>
 <li>
 Translate complex briefs into compelling visual narratives with minimal supervision.
 </li>
 <li>
 Design high-level corporate materials including reports, proposals, presentations, pitch decks, and marketing assets.
 </li>
 <li>
 Deliver print-ready and digital-ready files with high accuracy and strong attention to detail.
 </li>
 <li>
 Ensure visual consistency across multiple formats while maintaining brand integrity.
 </li>
 <li>
 Adapt and optimize designs across various platforms and media.
 </li>
 <li>
 Review project briefs thoroughly to determine requirements, timelines, and technical specifications.
 </li>
 <li>
 Manage multiple projects simultaneously while meeting tight deadlines.
 </li>
 <li>
 Create animated graphs, data visualizations, and GIFs for digital reports when required.
 
 
 </li>
 </ul>
 Cross-functional Collaboration &amp; Client Communication:
 
 
 <ul>
 <li>
 Collaborate closely with project managers and stakeholders across different verticals to ensure alignment with project goals.
 </li>
 <li>
 Participate in internal review cycles and implement feedback efficiently.
 </li>
 <li>
 Join client calls when required to present, clarify, or refine creative concepts.
 </li>
 <li>
 Maintain professional communication to ensure smooth workflow and high client satisfaction.
 
 
 </li>
 </ul>
 Brand Consistency &amp; Creative Excellence:
 
 
 <ul>
 <li>
 Ensure strict adherence to brand guidelines and corporate identity standards.
 </li>
 <li>
 Contribute to maintaining and elevating visual quality standards across projects.
 </li>
 <li>
 Stay updated on industry trends and incorporate innovative design approaches when appropriate.
 
 
 </li>
 </ul>
 
 Education, Experience &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Graphic Design, Fine Arts, Visual Communication, or a related field (preferred).
 </li>
 <li>
 5+ years of professional graphic design experience (senior-level expertise required).
 </li>
 <li>
 Strong portfolio demonstrating advanced conceptual thinking and corporate design work.
 </li>
 <li>
 Advanced proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop, After effects is a plus)
 </li>
 <li>
 Proven experience delivering high-quality corporate and editorial layouts.
 </li>
 <li>
 Strong understanding of branding systems and visual storytelling.
 </li>
 <li>
 Ability to work independently with minimal supervision.
 </li>
 <li>
 Excellent time management and ability to meet tight deadlines.
 </li>
 <li>
 Fluency in Arabic and English (written and verbal).
 
 
 </li>
 </ul>
 
 Behavioral Competencies
 
 
 
 <ul>
 <li>
 Initiative
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Team Oriented
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Ability to Work Under Pressure
 
 
 </li>
 </ul>
 
 Technical Competencies
 
 
 
 <ul>
 <li>
 Advanced Creative Concept Development
 </li>
 <li>
 Expert-level proficiency in Adobe InDesign, Illustrator, and Photoshop, After Effects is a plus
 </li>
 <li>
 Corporate and Editorial Layout Design
 </li>
 <li>
 Typography &amp; Visual Hierarchy
 </li>
 <li>
 Brand Systems &amp; Identity Application
 </li>
 <li>
 Print &amp; Digital Production Preparation
 </li>
 </ul>
</div>

Freelance Senior Graphic Designer

Kasrawy Group Careers

<div>
 Job Title: Sales Representative
 
 
 Company: Kasrawy Group
 
 
 Location: 6th of October City, Shiekh Zayed, Egypt
 
 
 Contract Details: Full-time
 
 
 As a Sales Representative, you will be responsible for promoting and selling our products to potential customers. Your main goal will be to increase sales and revenue by building strong relationships with clients and providing exceptional customer service.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Identify and approach potential customers to promote and sell our products
 </li>
 <li>
 Build and maintain strong relationships with existing and potential clients
 </li>
 <li>
 Understand customer needs and provide appropriate product solutions
 </li>
 <li>
 Meet and exceed sales targets and goals
 </li>
 <li>
 Keep track of sales data and report on sales performance
 </li>
 <li>
 Attend meetings, events, and trade shows to represent the company and its products
 </li>
 <li>
 Stay updated on industry trends and competitors' products
 </li>
 <li>
 Collaborate with the marketing team to develop and implement sales strategies
 </li>
 <li>
 Provide excellent customer service and handle any inquiries or complaints
 </li>
 <li>
 Travel to different locations to meet with clients and attend events when necessary
 
 
 
 </li>
 </ul>
 Requirements:
 
 
 <ul>
 <li>
 Proven work experience as a Sales Representative or in a similar role
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Strong negotiation and selling skills
 </li>
 <li>
 Ability to meet and exceed sales targets
 </li>
 <li>
 Familiarity with CRM software is a plus
 </li>
 <li>
 Knowledge of the retail industry and products is preferred
 </li>
 <li>
 Ability to work independently and as part of a team
 
 
 
 </li>
 </ul>
 We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company. If you are a motivated and results-driven individual with a passion for sales, we would love to hear from you.
 
 
 Join our team at Kasrawy Group and be a part of our success story. Apply now!
</div>

Automotive Sales Representative

Coca-Cola HBC

<div>
 
 
 ABOUT YOUR NEW JOB
 
 
 
 
 
 <ul>
 <li>
 As a Telesales Supervisor you will be responsible for ensuring the service of home delivery customers by achieving planned successful visits, training the team and implementing the home delivery plan according to the set plan. You will be responsible for monitoring team performance, providing coaching and training, implementing strategies to maximize sales potential, and ensuring that the team adheres to company policies and sales protocols.
 </li>
 </ul>
 
 
 
 
 
 ABOUT YOUR NEW JOB RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 Holds a morning meeting to discuss the performance indicators for the month (daily).
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Performs the verification of the sales targets from the day before the monthly target to date.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Discusses the visits that survived the planned visits to reach the increase in the percentage of visits required.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Reviews the performance of his team and works to improve performance at least once a week.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sends a weekly report on the performance measurement indicators to his team to the direct manager.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follow up and makes sure that all orders are entered into the system and solve any problems related to it.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Determine the planned uniforms, enter them into the system and modify them every first month according to work requirements.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follows up on incoming and outgoing calls from customers while making sure that the average calls are achieved during the day.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 It follows up on the delivery of orders with the supply department and solves the problems of delivery timings with customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follow-up coordinators within the branches in the Supply Department in case of non-closure (exchanges that have not been closed - orders that have not come out of the branch).
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Evaluates the performance of his delegates by listening to calls with customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 It follows up the cessation of the systems of the call center for unknown reasons and corrects them with the management of systems and finds quick solutions.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follows up with the private markets team for financially oversold clients and solves the problem with the financial department.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follows up (attendance and departure - rest times - delay - etc...) for his team.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follows up the system of the call center with the systems department of the company and the external company.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follow up on the problems of malfunctions of the Post mix machines and sends them to the direct manager.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 It follows up on Post mix customers' orders and solves their financial problems.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follows up on McDonald's sales and orders daily and supplies of products from factories in case the products are not available.
 </li>
 </ul>
 
 
 
 
 
 Your daily and weekly reports:
 
 
 
 
 
 <ul>
 <li>
 Prepares and sends a report showing orders against delivery and sends it to the team to ensure that orders are delivered.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Shares daily and monthly sales reports in the branch to the direct manager.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Prepares and sends a report of non-buying customers every 15 days.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Prepares and sends a report evaluating the overall performance indicators to the Tele-sales delegates for the direct manager.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Prepares and sends a report of unavailable products daily and orders that have not been uploaded to the system.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Develop report stating the sales of new products.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Develop report on hearing team calls and performance during the call.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Develop sales report of the post mix and sends it to the direct manager.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Develop detailed report for each delegate on the actual and realized visits to each delegate and discusses them in the weekly meeting.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sends reports of financially discontinued customers daily to manage the private markets to solve the problem.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sends customers who want new contracts to manage private markets and follow up on the implementation of contracts.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sends a total statement of the investigators during the month (outgoing calls - incoming - most requested customers - etc....)
 </li>
 </ul>
 
 
 
 
 
 ARE THSES YOUR SECERET INGRIDENTS:
 
 
 
 
 
 <ul>
 <li>
 Education Required: Bachelor&rsquo;s degree in business or equivalent education.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 +6 years of work experience in Sales.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 FMCG background is a must.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Leadership skills.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Planning, organizing &amp; time management skills.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 High analytical skills.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Excellent communication skills.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Technical Requirements: - MS Office, MS Excel - Intermediate, MS Word and Power Point.
 </li>
 </ul>
 
 
 
 
 
 HOW WE WILL SUPPORT YOU:
 
 
 
 
 
 <ul>
 <li>
 You&rsquo;ll have a buddy who will introduce you to the business, your daily routines during your onboarding period.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Competitive remuneration and social package
 </li>
 </ul>
 
 
 
 
 
 ABOUT YOUR NEW TEAM:
 
 
 
 
 
 <ul>
 <li>
 We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP."
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
 </li>
 </ul>
 
 
 
</div>

Telesales Supervisor

Talent 360 ME

<div>
 We&rsquo;re Hiring! | Sales Development Representative (SDR) &ndash; Talent 360
 
 
 📍 Location: Nasr City (Hybrid)
 
 
 Talent 360 is looking for a driven and ambitious Sales Development Representative (SDR) to join our growing team.
 
 
 This role is ideal for someone who can manage the full sales cycle, build strong client relationships, and ensure high client satisfaction.
 
 
 Key Responsibilities:
 
 
 🔹 Manage the full sales cycle from lead generation to deal closure
 
 
 🔹 Prospect and generate new clients through different channels
 
 
 🔹 Conduct sales calls and meetings with potential and existing clients
 
 
 🔹 Understand client needs and present tailored solutions
 
 
 🔹 Close deals and follow up to ensure long-term client satisfaction
 
 
 🔹 Build and maintain strong relationships with clients
 
 
 🔹 Collect client feedback after onboarding and ensure service quality
 
 
 🔹 Coordinate with internal teams to deliver a smooth client experience
 
 
 Requirements:
 
 
 ✅ 0&ndash;2 years of experience in sales, business development, or related fields (fresh grads are welcome)
 
 
 ✅ Strong communication, negotiation, and presentation skills
 
 
 ✅ Target-driven with a client-focused mindset
 
 
 ✅ Ability to manage multiple opportunities simultaneously
 
 
 ✅ Comfortable with hybrid work (office &amp; remote)
 
 
 We Offer:
 
 
 💸 Competitive salary + commissions
 
 
 🏥 Medical &amp; social insurance
 
 
 📚 Continuous learning &amp; development
 
 
 🕘 Working hours: 9&ndash;5 or 10&ndash;6
 
 
 🗓 Fridays &amp; Saturdays off
</div>

Sales Account Manager ( Nasr City)

Explore 62+ Corporate telesales representative in Cairo this March. Find roles across top companies and apply now to boost your career.