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country manager india

<div>
 We exist to create positive change for people and the planet. Join us and make a difference too!
 
 
 
 Purpose of Position
 
 
 
 To develop and drive business growth strategies for the country, and be expected to provide the country team with leadership, vision, and energy as necessary to ensure the full business potential is realised, while maintaining, upholding, and promoting the integrity of BSI products, services, and reputation. Responsible for ensuring we live by our philosophy and making excellence a habit.
 
 
 
 Key Responsibilities &amp; Accountabilities
 
 
 
 
 Strategic
 
 
 
 <ul>
 <li>
 Lead the deployment and implementation of the strategy and multi-year plan of the Assurance streams, adapting it to the market context in India, in line with the Group Strategic plan, maximising profitable growth across our chosen sector/streams.
 </li>
 <li>
 Contribute to shaping the assurance stream strategy as a member of the Assurance Executive.
 </li>
 <li>
 Contribute to the innovation agenda of the Assurance streams and support pilot initiatives that adopt new technologies and processes (e.g., digitisation), providing direction and oversight of the change process to adapt existing ways of working and increase operational efficiency and utilisation.
 </li>
 <li>
 Build impactful and collaborative relationships with BSI colleagues across our multi-layered matrix organisation to support existing businesses, leverage growth opportunities as One BSI.
 
 
 
 </li>
 </ul>
 
 Leadership
 
 
 
 <ul>
 <li>
 Lead, develop, and motivate India&rsquo;s leadership teams to drive sales and contribute to achieving our profitable growth strategy. Embed sales improvement programmes and support delivery optimisation according to cluster plans.
 </li>
 <li>
 Provide leadership by &lsquo;setting the tone&rsquo; for behaviours, building an inclusive culture that is in line with our Values and Excellence Behaviours.
 </li>
 <li>
 Ensure that the Client is at the core of our strategy, and that a client-centric approach is taken in all our actions.
 </li>
 <li>
 Provide commercial thought leadership and represent BSI to the relevant stakeholders in India.
 
 
 
 </li>
 </ul>
 
 Commercial
 
 
 
 <ul>
 <li>
 Establish, foster and sustain relationships with significant clients and stakeholders to understand clients&rsquo; needs and market trends better to inform new product development and opportunities to exploit BSI&rsquo;s product suite, in particular, leading the selection of the key accounts in the geographies and empowering the right teams to develop the relationships with those clients.
 </li>
 <li>
 Build, continuously develop, and execute a compelling Sales &amp; Marketing plan that drives BSI positioning and offers integrated solutions to our clients, aligning with the group strategy.
 </li>
 <li>
 Actively partner with colleagues across geographies and Streams to understand the broader products and services portfolio, identifying and implementing joint opportunities that enable the business growth agenda.
 </li>
 <li>
 Create and embed effective cross-sell strategies and processes to move the business from transactional selling to solutions that add value for our clients, building and promoting integrated services across Assurance and other streams.
 </li>
 <li>
 Identifies and executes opportunities for mergers, acquisitions, partnerships and alliances for the Assurance Stream in India, working in coordination with the Assurance Leadership team and with the support of the Director of Corporate Development.
 </li>
 <li>
 Manage cost planning, including the annual budgeting, forecasting and strategic review processes for the Assurance Stream.
 </li>
 <li>
 Effectively manage all key financial metrics, delivering on budget revenue and contribution expectations, and manage performance within the countries in all Assurance sub-streams (System Certification Services and Training Services)
 </li>
 <li>
 Be the &lsquo;face of BSI&rsquo; by identifying relevant stakeholders and developing and maintaining relationships with key clients and stakeholders.
 
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Ensures BSI&rsquo;s compliance with all relevant Accreditation requirements at all times.
 </li>
 <li>
 Ensure compliance with BSI&rsquo;s policies and technical and legal requirements and thereby protect BSI&rsquo;s brand reputation and intellectual property.
 
 
 
 </li>
 </ul>
 
 People
 
 
 
 <ul>
 <li>
 Lead, develop and manage Assurance resources in India, working with the Senior HR Business Partner to develop and execute a People plan to meet current and future business needs.
 </li>
 <li>
 Build organisational design and capability in India through investment in skills, knowledge and experience to create a resilient and agile organisation.
 </li>
 <li>
 Build and develop a capable, resilient, diverse, and inclusive leadership team, leading the development and implementation of human resources strategies to ensure the recruitment, development, and retention of the highest-calibre professionals and leaders at all business levels.
 
 
 
 </li>
 </ul>
 
 Key Success / Performance Indicators
 
 
 
 The geographic scope of the role encompasses India, and some additional international travel will also be required. Includes all aspects of general management, sales management and P&amp;L accountability:
 
 
 <ul>
 <li>
 Client growth - Average Revenue Per Account and total number of clients
 </li>
 <li>
 Client satisfaction retention
 </li>
 <li>
 Sales, revenue and contribution targets
 </li>
 <li>
 Employee engagement
 </li>
 <li>
 Innovation
 
 
 
 </li>
 </ul>
 
 Knowledge / Skills / Abilities
 
 
 
 <ul>
 <li>
 Strong market understanding and knowledge of industry players
 </li>
 <li>
 Proven experience in developing, motivating and leading a winning team.
 </li>
 <li>
 Proven experience in a senior leadership position, ideally within a matrix organisation
 </li>
 <li>
 The ability to develop effective relationships and, therefore, operate successfully at all levels, within and outside the organisation, is essential, along with good communication and presentation skills.
 </li>
 <li>
 An understanding of the business planning and budgetary control processes.
 </li>
 <li>
 BSI business language is English; therefore, a good level of written and spoken English is a must.
 </li>
 <li>
 Out-of-the-box thinker, self-motivated and result-driven
 </li>
 <li>
 Creator and fighter with a can-do mentality
 </li>
 <li>
 Ability to prioritise and handle multiple work demands and pressures, with a higher average amount of resilience
 </li>
 <li>
 A commercial thinker with sound knowledge of the systems certification industry would be advantageous.
 </li>
 <li>
 Ability to collaborate effectively across multiple disciplines, regions and cultures
 </li>
 <li>
 Ability to influence &amp; persuade others, with an inspirational leadership style
 </li>
 <li>
 Strong team player, adept at coaching and supporting others
 </li>
 <li>
 Proactive &amp; goal-oriented &ndash; driven to achieve tangible commercial results for the business
 
 
 
 </li>
 </ul>
 VP1
 
 
 
 About Us
 
 
 
 BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
 
 Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
 
 
 Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
 
 
 Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society&rsquo;s critical issues &ndash; from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
 
 
 BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
 
 
</div>

Country Manager India

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Senior Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 Location: DELHI
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Senior Manager &ndash; HRBP for Airport Operations acts as a strategic partner to operational leadership, aligning HR strategies with business goals to enhance workforce performance, compliance, and employee engagement in a dynamic airport environment.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Strategic HR Partnership
 
 
 <ul>
 <li>
 Collaborate with airport operations leadership to develop and implement HR strategies that support operational excellence.
 </li>
 <li>
 Act as a trusted advisor on workforce planning, talent management, and organizational design.
 </li>
 </ul>
 
 
 Talent &amp; Performance Management
 
 
 <ul>
 <li>
 Drive performance management processes and coach leaders on feedback and development.
 </li>
 </ul>
 
 
 
 
 
 Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Manage employee relations cases, ensuring fair and consistent resolution.
 </li>
 <li>
 Foster a culture of engagement, inclusion, and continuous improvement.
 </li>
 </ul>
 
 
 Compliance &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure HR practices comply with aviation regulations, labor laws, and internal policies.
 </li>
 <li>
 Partner with legal and compliance teams to mitigate risks.
 </li>
 </ul>
 
 
 Operational HR Excellence
 
 
 <ul>
 <li>
 Oversee HR operations including onboarding, payroll coordination, and benefits administration.
 </li>
 <li>
 Analyze HR metrics to inform decisions and improve processes.
 </li>
 </ul>
 
 
 Change Management &amp; Communication
 
 
 <ul>
 <li>
 Lead change initiatives related to organizational restructuring, policy updates, or technology implementations.
 </li>
 <li>
 Facilitate effective communication between HR and airport operational teams.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 MBA/PGDM in Human Resources or related field.
 </li>
 <li>
 10+ years of progressive HR experience, with at least 5 years in a business partnering role.
 </li>
 <li>
 Exposure to large-scale operations, preferably in aviation or a regulated industry.
 </li>
 <li>
 Experience in aviation, transportation, or large-scale operational environments preferred.
 </li>
 <li>
 Strong knowledge of labor laws, HR systems, and compliance frameworks.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strategic thinking and business acumen.
 </li>
 <li>
 Strong interpersonal and influencing skills.
 </li>
 <li>
 Data-driven decision-making.
 </li>
 <li>
 Crisis management and adaptability.
 </li>
 <li>
 Proficiency in HRIS and analytics tools.
 </li>
 </ul>
 
 
</div>

Senior Manager – Human Resources (HRBP)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 Location: DELHI
 
 
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Manager &ndash; HR Operations (HRBP) supports airport operational teams by executing HR strategies, managing core HR processes, and ensuring compliance with labor laws and aviation standards. This role bridges HR and business operations to drive employee engagement, performance, and operational efficiency
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 
 1. Strategic HR Business Partnering
 
 
 <ul>
 <li>
 Collaborate with business leaders to understand operational priorities and align HR strategies accordingly.
 </li>
 <li>
 Drive workforce planning, succession planning, and organizational design initiatives.
 </li>
 <li>
 Support change management and cultural transformation programs.
 </li>
 </ul>
 
 
 2. Talent Acquisition &amp; Onboarding
 
 
 <ul>
 <li>
 Oversee onboarding programs to ensure smooth integration and positive employee experience.
 </li>
 </ul>
 
 
 3. Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Act as a trusted advisor for employee concerns, ensuring timely resolution and adherence to policies.
 </li>
 <li>
 Design and implement engagement initiatives, feedback mechanisms, and recognition programs.
 </li>
 <li>
 Promote Diversity, Equity &amp; Inclusion (DEI) across all levels.
 </li>
 </ul>
 
 
 4. Performance &amp; Development
 
 
 <ul>
 <li>
 Facilitate performance management cycles, ensuring quality feedback and development planning.
 </li>
 <li>
 Coach managers on effective people leadership and conflict resolution.
 </li>
 <li>
 Identify training needs and coordinate learning interventions for skill enhancement.
 </li>
 </ul>
 
 
 5. HR Operations &amp; Compliance
 
 
 <ul>
 <li>
 Ensure accurate execution of HR processes including payroll inputs, attendance, and benefits administration.
 </li>
 <li>
 Maintain compliance with labor laws, airport regulations, and internal policies.
 </li>
 <li>
 Drive process improvements and digital HR initiatives for operational efficiency.
 </li>
 </ul>
 
 
 6. Data Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Monitor HR metrics such as attrition, absenteeism, and engagement scores.
 </li>
 <li>
 Provide insights through trend analysis and predictive analytics to support decision-making.
 </li>
 <li>
 Prepare reports for leadership reviews and audits.
 </li>
 </ul>
 
 
 7. Employee Experience &amp; Retention
 
 
 <ul>
 <li>
 Develop strategies to improve retention and career progression for operational staff.
 </li>
 <li>
 Implement well-being programs and initiatives to enhance employee satisfaction.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 
 6&ndash;8 years
 
 in Human Resources, with exposure to multiple HR functions (Talent Acquisition, Employee Relations, Performance Management, HR Operations).
 </li>
 <li>
 At least
 
 3 years in an HR Business Partnering role
 
 , preferably in a multi-location or large-scale operational environment.
 </li>
 <li>
 Familiarity with HRIS systems and labor law compliance.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Problem-solving and conflict resolution abilities.
 </li>
 <li>
 Attention to detail and process orientation.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment.
 </li>
 </ul>
 
 
</div>

Manager – Human Resources (HRBP)

Reliance Retail

<div>
 We are currently hiring for the role of Store Manager. This role provides an exciting opportunity to work with some of the
 
 worlds most prestigious brands
 
 in the luxury retail segment.
 
 
 
 Whats In The Role
 
 
 
 <ul>
 <li>
 Exposure to multiple international luxury brands under one umbrella.
 </li>
 <li>
 Structured growth opportunities and career development across brands PAN India
 </li>
 <li>
 Comprehensive training programs in customer engagement, brand knowledge, and retail excellence.
 </li>
 <li>
 A professional and dynamic work environment focused on learning, grooming, and performance recognition.
 
 
 </li>
 </ul>
 
 Perks &amp; Benefits Of This Role
 
 
 
 <ul>
 <li>
 ROCK &amp; RAP Program Opportunity for quick lateral &amp; vertical growth within 6 months
 </li>
 <li>
 UNO / JUNO - Employee Discounts on all our brands
 </li>
 <li>
 Lucrative Incentive structure
 </li>
 <li>
 Uniform Allowance
 </li>
 <li>
 Medical insurance coverage for Self &amp; Family
 
 
 </li>
 </ul>
 
 What You Will Do
 
 
 
 A Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff.
 
 
 As the Store Manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.
</div>

Store Manager : Michael Kors RBL

Sika

<div>
 
 Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 101 countries around the world and manufactures in over 300 factories. Its more than 27,500 employees generated annual sales of CHF 11.7 billion in 2024.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 
 
 
 Title :
 
 Area Sales Manager-North (Transportation)
 
 
 
 
 
 Department:
 
 Automotive &amp; Industry
 
 
 
 
 
 Location :
 
 Delhi
 
 
 
 
 
 Reports To :
 
 National Business Manager &ndash; Transportation
 
 
 
 
 
 
 
 
 
 Company Profile
 
 
 
 
 
 In the Automotive &amp; Industry sector, it delivers innovative solutions to the world&rsquo;s leading manufacturers and service providers in automotive OEM, commercial vehicles, automotive aftermarket, marine vessels, renewable energy, sandwich panels, industrial equipment, HVAC, home and commercial appliances, modular building, facades and fenestration. Sika India services direct customers and distributors and stay close to them via the central sales &amp; marketing office in Pune, and a pan India sales team presence.
 
 
 
 
 
 Broad Functions and Purpose of Position:
 
 
 
 
 
 Area Sales Manager &ndash; North, Transportation will be responsible for strategic sales growth, expanding market presence, and managing key transportation accounts in the Northern region. The role requires strong technical understanding, strategic account management, leadership capabilities, and the ability to convert market opportunities into sustainable business.
 
 
 
 
 
 
 Duties and Responsibilities
 
 
 
 :
 
 
 
 
 
 
 Sales Strategy &amp; Planning
 
 
 
 
 <ul>
 <li>
 Identify and develop new business opportunities in the Transportation segment (Bus, Truck, Rail, Off-road, farm equipment&rsquo;s etc.)
 </li>
 <li>
 Achieve monthly/quarterly/annual sales targets for the assigned territory.
 </li>
 <li>
 Conduct regular customer visits, technical presentations, and product demos.
 </li>
 <li>
 Generate leads through market research, networking, cold-calling, and trade events.
 </li>
 <li>
 Develop and implement sales strategies aligned with company objectives.
 </li>
 <li>
 Forecast sales volumes, revenues, and profitability.
 </li>
 <li>
 Plan product launches and market penetration initiatives.
 </li>
 </ul>
 
 
 
 
 
 
 Key Account &amp; Territory Management
 
 
 
 
 <ul>
 <li>
 Develop strategic growth plans for major accounts in the North region.
 </li>
 <li>
 Build and maintain long-term customer and channel partner relationships.
 </li>
 <li>
 Ensure effective coverage of direct customers and distributors.
 </li>
 <li>
 Maintain accurate customer data and manage opportunities using CRM tools.
 </li>
 </ul>
 
 
 
 
 
 
 Market Intelligence &amp; Competition Tracking
 
 
 
 
 <ul>
 <li>
 Monitor industry trends, competitor products, and pricing strategies.
 </li>
 <li>
 Collect customer feedback for continuous improvement.
 </li>
 <li>
 Identify opportunities for product diversification or new applications.
 </li>
 <li>
 Share insights with product management and R&amp;D teams
 </li>
 </ul>
 
 
 
 
 
 
 Technical &amp; Commercial Support
 
 
 
 
 <ul>
 <li>
 Provide product demonstrations, trials, and application guidance.
 </li>
 <li>
 Support clients with technical documentation and compliance requirements.
 </li>
 <li>
 Work closely with market field engineers to deliver end-to-end solutions.
 </li>
 <li>
 Ensure value selling rather than price-based competition.
 </li>
 </ul>
 
 
 
 
 
 
 Sales Operations &amp; Administration
 
 
 
 
 <ul>
 <li>
 Manage quotations, and pricing approvals.
 </li>
 <li>
 Oversee order processing, delivery schedules, and inventory coordination.
 </li>
 <li>
 Ensure timely follow-up for collections, and adherence to payment terms.
 </li>
 <li>
 Maintain CRM records and prepare sales performance reports.
 </li>
 </ul>
 
 
 
 
 
 
 Leadership &amp; Coaching
 
 
 
 
 <ul>
 <li>
 Lead and mentor a team of Sales Managers / Engineers.
 </li>
 <li>
 Set clear sales targets, define KPIs, and monitor team performance.
 </li>
 <li>
 Coach team members on sales techniques, customer handling, and product knowledge.
 </li>
 <li>
 Conduct regular field visits with team for customer meetings and joint calls.
 </li>
 </ul>
 
 
 
 
 
 
 Problem Solving &amp; Issue Resolution
 
 :
 
 
 
 <ul>
 <li>
 Handle client escalations efficiently and ensure quick resolution.
 </li>
 </ul>
 <ul>
 <li>
 Proactively identify potential risks and take corrective actions
 </li>
 </ul>
 
 
 Qualifications/Experience/Education:
 
 
 
 
 
 
 Education
 
 :
 
 
 
 <ul>
 <li>
 Masters/bachelor&rsquo;s degree in engineering from a reputed institute. MBA preferred.
 </li>
 </ul>
 
 
 Experience
 
 :
 
 
 
 <ul>
 <li>
 Minimum 12-15 years of experience in B2B Industrial products, preferably in specialty chemicals
 </li>
 </ul>
 
 
 Skills
 
 :
 
 
 
 <ul>
 <li>
 Strong business acumen with a deep understanding of industrial products market trends, North India geography and consumer behaviour.
 </li>
 <li>
 Exceptional leadership, communication, and interpersonal skills.
 </li>
 <li>
 Analytical mindset with the ability to drive data-driven decisions.
 </li>
 <li>
 Ability to build and nurture relationships with key stakeholders, both internal and external.
 </li>
 </ul>
 
 
 
 
 
 
 Personal Attributes:
 
 
 
 
 <ul>
 <li>
 Strategic thinker with a vision for long-term growth.
 </li>
 <li>
 Innovative, solution-oriented, and adaptable in a rapidly evolving industry.
 </li>
 <li>
 Strong decision-making capabilities and ability to operate in a fast-paced, high-pressure environment.
 </li>
 <li>
 High level of integrity, accountability, and professionalism.
 </li>
 </ul>
 
 
 Working Conditions:
 
 
 
 
 <ul>
 <li>
 Full-time
 </li>
 <li>
 Frequent travel to meet customers, both domestic and international, and also for business meetings, partnerships, and events.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 Education
 
 :
 
 
 
 <ul>
 <li>
 Masters/bachelor&rsquo;s degree in engineering from a reputed institute. MBA preferred.
 </li>
 </ul>
</div>

Area Manager North- Transportation

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 .
 
 
 
 
 
 Senior Manager &ndash; GSE - Maintenance
 
 
 
 
 Location: Delhi
 
 
 
 
 
 
 
 
 JOB PURPOSE &amp; KEY RESPONSIBILITIES
 
 
 
 Sr. Manager
 
 &ndash;
 
 GSE Maintenance is responsible to assist BU Head of Department to ensure that maintenance of all ground support equipment is carried out in a timely manner as per AISATS GSE policy.
 
 <ul>
 <li>
 This position will be responsible to carry out maintenance activities for the entire South Zone.
 </li>
 <li>
 Ensure that maintenance of GSE is carried out in accordance with the procedures laid down by company policy, manufactures&rsquo; manuals and regulatory requirements
 </li>
 <li>
 Ensure sufficient spare stock for GSE repair
 </li>
 <li>
 Ensure inventory and tagging of GSE as per company policy
 </li>
 <li>
 Ensure GSE replacement is planned as per company policy
 </li>
 <li>
 Ensure that maintenance skills set is updated through proper training
 </li>
 <li>
 Ensure training of maintenance staff take place as per company training matrix and manufacturers&rsquo; recommendations
 </li>
 <li>
 Ensure that maintenance team is updated with latest policies, procedures and regulations
 </li>
 <li>
 Assist BU Heads for optimization of resources/GSEs and cost reduction
 </li>
 <li>
 Contribute to formulate GSE maintenance procedures and policies in accordance with company&rsquo;s vision, mission, value and legal procedures; and implement the approved ones
 </li>
 <li>
 Ensure services are delivered as per agreed SLA with clients
 </li>
 <li>
 Assist AVP ramp/HOD to achieve goals, market share, revenue levels, cost reduction and/or operational efficiency
 </li>
 <li>
 Lead and coordinate his/her subordinates during his/her shift. deliver targets, monitor and evaluate his/her subordinates&rsquo; performance and provide feedback, reports
 </li>
 <li>
 Make spot checks to ensure that safety practices are followed, take necessary steps to correct and irregularity.
 </li>
 <li>
 Contributes in preparing procedures/instructions and training procedures for equipment operations when required
 </li>
 <li>
 Assist BU-Heads to prepare budget of GSE maintenance
 </li>
 <li>
 Ensure that spares&rsquo; stock and inventory is properly planned and maintained to ensure continuity of services
 </li>
 <li>
 Monitor monthly realization of department targets
 </li>
 <li>
 Measure and evaluate his/her individual performance and development, attends planned training and projects for self-improvement
 </li>
 <li>
 Observe customer satisfaction, make proposals for improvement.
 </li>
 <li>
 Communicate and attend meetings with other departments and external agencies to ensure smooth service s.
 </li>
 <li>
 Maintain good working relationship with customers and all stake holders.
 </li>
 <li>
 Ensures that equipment that are used in ramp services are functional well, and instructs maintenance team to eliminate deficiencies.
 </li>
 <li>
 Ensures the security and safety of the company property (equipment, stationery items, etc)
 </li>
 <li>
 Ensures the confidentiality of all information regarding the company and the work he/she performs, ensure the security of valuable documents.
 </li>
 <li>
 Ensure upkeep of AISATS offices and staff grooming and uniform regulations are followed strictly.
 </li>
 <li>
 Ensure that branding, corporate image and service standards are never jeopardized under any circumstances
 </li>
 <li>
 Ensure that his/her team works in line with AISATS values, principles and procedures; serve as role model for employees in his/her team.
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 
 
 Bachelor&rsquo;s degree in engineering or Equivalent GSE Experience.
 
 
 
 <ul>
 <li>
 Minimum 10 years&rsquo; experience in ramp operations and GSE Maintenance
 </li>
 <li>
 Experience in resources (manpower) management.
 </li>
 <li>
 Able to learn and develop new skills.
 </li>
 </ul>
 
 
 
 
 
 For a successful role as Sr. Manager &ndash;GSE-Maintenance services, he/she should have the following traits:
 
 
 <ul>
 <li>
 Demonstrate excellent supervisory and leadership skills.
 </li>
 <li>
 Good communicator and able to relate to all levels of staff with excellent interpersonal skills.
 </li>
 <li>
 Fluency in written and spoken English.
 </li>
 <li>
 Individual with high energy levels. Ability to lead a diverse team and display leadership skills while handling cross sectional team.
 </li>
 <li>
 Ability to think logically, in addition to managing operational pressure.
 </li>
 <li>
 A problem solver, with the ability to make quick decisions based on available facts.
 </li>
 <li>
 Proven ability to lead, mentor and a young and dynamic group of talent.
 </li>
 <li>
 Ability to understand and interpret customer airlines operational manuals.
 </li>
 <li>
 Ability to work in teams, whilst displaying a high degree of motivation enthusiasm and commitment.
 </li>
 <li>
 Staff must be physically fit to work in shifts and under adverse weather conditions.
 </li>
 </ul>
 
 
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Senior Manager – GSE - Maintenance

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 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Manager - Maintenance (H1)
 
 
 
 
 Location: Delhi
 
 
 
 
 
 
 
 
 JOB PURPOSE &amp; KEY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Accomplishes maintenance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
 </li>
 <li>
 Achieves maintenance operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
 </li>
 <li>
 Meets maintenance financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
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 Provides engineering support by responding to requests for mechanical and electrical problems.
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 Complies with codes by adhering to requirements; advising senior management on needed actions.
 </li>
 <li>
 Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
 </li>
 <li>
 Updates mechanical engineering job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
 </li>
 <li>
 Enhances facilities services and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
 </li>
 <li>
 Ensure that the Preventive and Predictive Maintenance Programs make significant contribution to the reduction of Maintenance costs and to the increase of equipment availability.
 </li>
 <li>
 Ensures that all Maintenance personnel provide a high level of customer satisfaction.
 </li>
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 That performance feedback data is used to strengthen the achievements of the Maintenance Department.
 </li>
 <li>
 Implement appropriate corrective actions in response to preventative and predictive Maintenance data.
 </li>
 <li>
 Ensure predictive and preventative Maintenance activities are properly documented and that documentation is controlled and available to all Maintenance personnel.
 </li>
 <li>
 Coordinate precision Maintenance technologies including, but not limited to, machinery alignment, rotating equipment balancing, and lubrication.
 </li>
 <li>
 Manage critical spare part inventory.
 </li>
 <li>
 Troubleshoot process and equipment problems by identifying and analyzing malfunctions, determining causes of problems, and developing and implementing corrective action.
 </li>
 <li>
 Recommend and implement systems and processes to improve productivity, product quality and employee safety.
 </li>
 <li>
 Coordinate programs such as emergency, preventive and predictive Maintenance to insure optimum equipment capability.
 </li>
 <li>
 Identify training needs and capability &ldquo;gaps&rdquo;. Implements training and development plans for Maintenance employees to ensure employee competency.
 </li>
 <li>
 Continuously improve operational processes by leveraging personal and team knowledge and expertise.
 </li>
 <li>
 Maintain effective systems for employee communications, continuous improvement and other systems that support business objectives.
 </li>
 <li>
 That the records, reports, and charts are kept up to date as an aid to improve Maintenance support services.
 </li>
 <li>
 Overall in charge of the Maintenance activities.
 </li>
 <li>
 Drawing up and implementation of Preventive Maintenance Schedules of Equipment.
 </li>
 <li>
 Monitoring all the Maintenance of Equipment done in Maintenance Centre &amp; with outside parties.
 </li>
 <li>
 Responsible for the allocation work, maintaining and preparation of comprehensive report
 </li>
 <li>
 Ensure only one manager on leave/OFF, so that one manager is present in all the days, they can recommend leave to technicians, shift technicians considering the man power requirement for the routine checks, servicing and break down repairs.
 </li>
 <li>
 Ensuring updating of Maintenance Records in the BOS.
 </li>
 <li>
 Monitoring of Refueling of Equipment and Diesel, Engine Oil and Hydraulic Oil consumption &amp; Maintenance of fuel, record through BOS.
 </li>
 <li>
 Monitoring of Job order bills and cash bills certification.
 </li>
 <li>
 Projecting and demanding spares requirement for and monitoring spares availability for various ongoing jobs &amp; for replenishment of stock.
 </li>
 <li>
 Indigenization and Import substitution.
 </li>
 <li>
 Monitoring of impress cash &amp; settlement
 </li>
 <li>
 Fulfilling mandatory requirements as per Factories Act for Factory inspector&rsquo;s inspection &ndash; vis-a-vis Pressure Vessels, Fire Points in Workshop, Electrical Equipment Safety requirements etc., and adherence to safety norms.
 </li>
 <li>
 Ensure cleanliness of workshop &amp; stores.
 </li>
 <li>
 Monitoring of Safety Audit requirements of ISAGO Customer Airlines
 </li>
 <li>
 Calibration Check of Instruments of Equipment used on Aircraft, Load Test of GPU&rsquo;s, Inspection dates on Fire Extinguisher Trolleys, Jacks etc.
 </li>
 <li>
 Monitoring AO requirements on Safety / Security &ndash; AEP, AVP, ADP&rsquo;s etc.
 </li>
 <li>
 Organizing Periodic Training of Technicians on Emergency Procedures for retrieval of Equipment.
 </li>
 <li>
 Authorized to sign material gate pass and fuel vouchers
 </li>
 <li>
 Any other assignments allotted from time to time.
 </li>
 <li>
 He will be assisted by the Assistant Manager, DM&rsquo;s and Supervisors
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering or Equivalent GSE Experience.
 </li>
 </ul>
 
 
 <ul>
 <li>
 96 months of experience in the relevant field
 </li>
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 Have demonstrated ability in preparing managing report and data analysis.
 </li>
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 Should be able to handle a mass manpower
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 Should possess good command over computer application.
 </li>
 <li>
 Possesses openness to new challenges
 </li>
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 Willingness to go beyond the challenges and meet the deadlines.
 </li>
 <li>
 Possesses good communication skills.
 </li>
 <li>
 Should have the ability to solve problems
 </li>
 <li>
 Should be service oriented
 </li>
 </ul>
 
 
</div>

Manager - GSE Maintenance

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