customer service- admin- virtual assistant (remote)

aviation architecture sr. project manager

customer service- admin- virtual assistant (remote) Jobs in Houston United States

aviation architecture sr. project manager Jobs in Houston United States

care coordinator (cst) Jobs in Houston United States

care coordinator (cst)

csr/admin

detailer / car wash technician Jobs in Houston United States

detailer / car wash technician

csr admin

Haulmark Services, Inc.

<p>Haulmark Services is a family run business with over 25 years of experience providing a variety of trucking, brokerage, and supply chain solutions to a diverse range of industries. We currently transport a wide array of commodities; including refrigerated, temperature protected, manufactured goods, chemicals, specialty, and heavy-haul transport throughout the continental U.S. The ideal candidate loves dogs and has relevant experience within the supply chain and logistics industry.</p><p><b>Job Type:</b> Full- Time</p><p><b>Schedule:</b> Monday- Friday (7:30AM- 4:30PM )</p><p><b>Requirements:</b></p><ul><li>Minimum of 3 years of experience in an office environment</li><li>Proficiency in Windows based programs</li><li>Excellent organization skills with the ability to manage multiple priorities.</li><li>Must have a sense of urgency</li></ul><p><b>Responsibilities:</b></p><ul><li>Track loads in transit</li><li>Make pickup and delivery appointments.</li><li>Send emails, reports and spreadsheets to customers.</li><li>Enter new carriers into system.</li><li>Obtain and update insurance certificates.</li><li>Scan documents into system</li><li>Close out loads.</li></ul><p><b>Employee Perks:</b></p><ul><li>Team meetings</li><li>Upward mobility</li><li>High energy work environment.</li><li>We have snacks.</li><li>Culture of implementing changes based on employee input and feedback.</li></ul><p><b>Employee Benefits:</b></p><ul><li>Medical, dental, and vision insurance</li><li>Retirement plan with company match.</li><li>Paid holidays/ sick time</li><li>Education Reimbursement.</li></ul><p>Multiple bonus programs available, including:</p><ul><li>Weekly bonus</li><li>Monthly bonus</li><li>Percentage bonus</li></ul><p>If you are ambitious and customer-focused, a career at Haulmark Services awaits you.</p><p><i>Haulmark Services is an equal opportunity employer.</i></p><p>Job Type: Full-time</p><p>Pay: $35,000.00 - $50,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>office environment: 3 years (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Houston, TX 77095 (Preferred)</li></ul><p>Ability to Relocate:</p><ul><li>Houston, TX 77095: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

CSR/Admin

Copart, Inc

<div><p><i>Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.</i></p><p></p><p>
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality - (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution&amp; use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.</p><p></p><p>
Required Skills and Experience:</p><ul><li>
One year of office support experience in a customer service role preferred</li><li>
High School diploma</li><li>
Excellent customer service skills and attitude</li><li>
Excellent written and verbal skills</li><li>
Proficient with office equipment</li><li>
Attention to detail</li><li>
Problem-solving</li><li>
Computer proficiency - MS Suite</li><li>
Typing speed 45WPM</li><li>
Professional appearance</li><li>
Ability to multi-task in a fast-paced environment</li><li>
Bilingual skills a plus</li><li>
Occasional overtime as needed</li></ul><p></p><p>
Pay $18.00 - $20.29 per hour</p><p></p><p><b><br>
Benefits Summary:</b></p><ul><li> Medical/Dental/Vision</li><li> 401k plus a company match</li><li> ESPP - Employee Stock Purchase Plan</li><li> EAP - Employee Assistance Program (no cost to you)</li><li> Vacation &amp; Sick pay</li><li> Paid Company Holidays</li><li> Life and AD&amp;D Insurance</li><li> Discounts</li></ul><p><i>
Along with many other employee benefits.</i></p>
<p><i>At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.</i></p><p></p><p>
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:</p><ul><li>
E-verify Participation</li><li>
Right to Work</li></ul></div><p></p>

customer service representative

Houston Forensic Science Center

<div><b>Job Description:</b><br>
<br>
Shift: Mon,Tue,Wed,Thu,Fri,Sat,Sun<p><b><i><br>
POSITION SUMMARY</i></b></p><p><b>
HFSC is now seeking a full-time Senior Legal Administrative Assistant (Sr. Legal Admin). </b>Under the direction of the Public Information and Records Management Officer (PIO/RMO), the primary job duty of the Sr. Legal Admin is to provide support to the Legal Department and forensic sections in furtherance of their compliance with legal obligations. The Sr. Legal Admin primarily performs complex administrative tasks related to records requests, receiving staff subpoenas, responding to inquiries from the public and stakeholders, as well overall records management. Generally, they utilize standard operating procedures to perform tasks; however, the Sr. Legal Admin is expected to exercise independent judgement in resolving issues and concerns related to the roles and responsibilities listed below, consulting with the PIO/RMO as needed. Additionally, the Sr. Legal Admin provides direction to the Legal Administrative Assistant (Legal Admin) and similar legal support positions on administrative functions and trains new staff members in administrative roles. Specific duties may include, but are not limited to, the following:<br>
</p><p><br>
<b>Records and Subpoena Management</b></p><ul><li>
Acts as primary point of contact for internal staff and external legal stakeholders.
</li><li>Drafts and distributes responses to court orders, subpoenas, motions, and complex records requests.
</li><li>Verifies accuracy and completeness of critical documents.
</li><li>Assist with ascertaining case status, court dates and coordinating pre-trial meetings between prosecutors and expert witnesses.
</li><li>Compiles, reviews, and verifies full case file productions for accuracy and completeness in fulfilling records requests, including CCP 39.14 requests.
</li><li>Ability to liaise with HFSC personnel to compile the requested records when necessary.
</li><li>Ability to liaise with and manage multiple relationships and deadlines with officers, prosecutors, judges, and other court personnel in the court system.
</li><li>Responds to court orders (including discovery orders, subpoenas for records, and consumption orders).
</li><li>Processes motions and petitions, including but not limited to:
<ul><li>Expunctions
</li><li>Withdrawal of Consent requests
</li><li>Brady requests</li><li>
Provides backup support to the Legal Admin as needed in managing Case File Room duties.</li><li>
Provide assistance to the HFSC Records Management Officer in administrative tasks related to records management projects, including records creation, retention, production, and destruction.</li><li>
Recommends innovative new processes that will benefit the division.
</li></ul></li></ul><p><b>Interfacing with the Public and Stakeholders</b></p><ul><li>
Communicates with prosecutors, defense attorneys, law enforcement agencies, judges, and HFSC legal counsel to ensure responses are consistent with applicable law.
</li><li>Coordinates pre-trial meetings between prosecutors and expert witnesses and assists with confirming court dates and case status.
</li><li>Utilizes tools for the tracking of calls, emails and other stakeholder communication channels.</li><li>
Provides backup support to the Legal Admin as needed in managing:</li><li><ul><li>
Visitor management system (Envoy)</li><li>
Mail distribution</li><li>
General phone and front door coverage, greeting and responding to callers and visitors in a courteous and professional manner</li></ul></li></ul><p><b>
Data Tracking, Reports, and Training</b></p><ul><li>
Oversees monthly audits of the Case File Room (CFR) and CS/CM ticketing system to ensure compliance and quality control by Legal Admins.
</li><li>Records data for reports, surveys, audits, and internal performance tracking related to duties of Sr. Legal Admin and Legal Admin.
</li><li>In collaboration with the RMO/PMO, trains and monitors Legal Admin's ability to perform functions, providing authorization for the staff member to perform tasks independently when appropriate.
</li><li>Provides updates to staff in the Legal Division and throughout the organization, on changes in processes, as appropriate.
</li><li>Develops, implements, and updates appropriate training guidelines for division staff training in Legal Administrative functions.</li></ul><p></p><p><b>
Other duties as assigned.</b><br>
<b>Experience and Skills:</b></p><p><b><i>
MINIMUM EDUCATIONAL REQUIREMENTS</i></b></p><ul><li>
Bachelor's degree in a related field is required.</li></ul><p></p><p><b><i>
MINIMUM EXPERIENCE REQUIREMENTS</i></b></p><ul><li>
Minimum of 2 years previous experience in a similar role and industry is required. Similar industries include experience in a legal department or law office, governmental entity, forensic laboratory (records department), court/ court administration, or a county or district clerk's office.
<ul><li>Experience in the Harris County criminal justice system and/or a forensic laboratory environment is a plus.</li><li>
Experience with JusticeTrax Laboratory Information System is a plus.</li></ul></li></ul><p><b><i>
KNOWLEDGE AND SKILL REQUIREMENTS</i></b></p><ul><li>
Demonstrated proficiency in Office Suite products; specifically, Microsoft TEAMS and Office 365.</li><li>
Demonstrated ability to use complex analytical skills to select and execute duties.</li><li>
Ability to manage multiple projects with quick turnaround times simultaneously.</li><li>
Excellent stakeholder management and interpersonal skills, including the confidence to interact with and influence personnel at all levels.</li><li>
Demonstrated skills in listening, responsiveness, flexibility, initiative, decision-making, and conflict resolution.</li></ul><ul><li>
Motivated self-starter requiring minimal guidance yet possessing ability to know when to ask for help</li><li>
Strong initiative as well as excellent teamwork, creative thinking and problem-solving skills</li><li>
Demonstrated ability to develop innovative solutions to problems.</li><li>
Excellent organization skills.</li><li>
Desire to learn the organization operations as well as the culture of HFSC; ability to quickly assess risk and provide meaningful mission focused guidance.</li></ul><p><b>
PHYSICAL DEMANDS</b></p><ul><li>
Although most duties can be accomplished from a seated position with occasional walking and standing, the incumbent may need to squat or bend, reach outward or upward.
</li><li>Job incumbent must be able to lift/carry and/or push/pull up to 40 lbs.</li><li>
Job incumbent must be willing to travel to off-site locations.</li></ul><p><b><br>
WORK ENVIRONMENT</b></p><p>
Houston Forensic Center was formed to provide accurate and timely analysis of forensic evidence and related services. Most duties will be in an office environment, but the organization is based around scientific laboratories that handle biohazards and chemical hazards. Candidates must be comfortable with the fact that as a forensic laboratory, HFSC routinely deals with disturbing, graphic and contraband materials.
<br>
<b>Job Benefits:</b></p><p><b>
Houston Forensic Science Center is an Equal Employment Opportunity Employer</b><br>
<br>
From: Houston Forensic Science Center</p></div>

Senior Legal Administrative Assistant

<div><b>Job Description:</b><p><b><i><br>
POSITION SUMMARY</i></b></p><p><b>
HFSC is now seeking a full-time Legal Administrative Assistant (Legal Admin). </b>Under the direction of the Public Information and Records Management Officer (PIO/RMO), the primary job duty of the Legal Admin is to provide support to the Legal Department and forensic sections in furtherance of their compliance with legal obligations. The Legal Admin primarily performs basic administrative tasks related to records requests, receiving staff subpoenas, responding to inquiries from the public and stakeholders, as well as records and visitor management. Additionally, the Legal admin provides support to the entire organization in performing basic administrative tasks related to managing the front door, receiving mail, and answering the main phone line. Generally, they utilize standard operating procedures to perform tasks; however, the Legal Admin is expected to exercise independent judgement in resolving issues and concerns related to the roles and responsibilities listed below, consulting with the PIO/RMO as needed. <b>This position is 100% onsite and does not qualify for work from home/telecommuting. </b>Specific duties may include, but are not limited to, the following:
</p><p><b>Records and Subpoena Management</b></p><ul><li>
Acts as primary point of contact for internal staff and external legal stakeholders.
</li><li>Serves as custodian of records for HFSC's case file room (CFR), including scanning, filing, shipping, and tracking case files, as well as manages CFR operations including,
<ul><li>Pull and re-file case files for analysts</li><li>
Scan case files into LIMS for archival storage and offsite shipments
</li><li>Processes simple records requests (excluding full case file compilations).</li><li>
Processes simple Texas Code of Criminal Procedure Section 39.14 requests.
</li><li>Processes Texas Code of Criminal Procedure, Chapter 64 property inquiries.
</li><li>Processes ALR (Administrative License Revocation) requests.
</li><li>Prepares Certificates of Analysis (COAs) and Chain of Custody Affidavits.
<ul><li>Processes subpoenas to testify (logging, tracking, and distributing).
</li><li>Receives, logs, tracks, and releases documents in response to general records requests using the preferred ticketing system while maintaining required turnaround times.
</li><li>Maintains established performance targets for error rates and throughput of records requests.
</li><li>Verifies accuracy and completeness of critical documents.
</li><li>Ability to liaise with HFSC personnel to compile the requested records when necessary.</li><li>
Conducts monthly audits of the Case File Room (CFR) to ensure compliance and quality control.
</li><li>Serve as a notary public for the organization.
</li><li>Recommends innovative new processes that will benefit the division.
</li></ul></li></ul></li></ul><p></p><p><b>Interfacing with the Public, Stakeholders, and Staff</b></p><ul><li>
Greets and responds to callers and visitors in a courteous and professional manner; provides timely and accurate information or routes inquiries appropriately.
</li><li>Oversees and manages HFSC Visitor Management System (Envoy):
<ul><li>Assists visitors with check-in
</li><li>Issues temporary employee badges</li><li>
Provides and tracks parking cards
</li><li>Distributes parking validation stickers
</li></ul></li><li>Manages incoming and outgoing mail, including internal distribution.
</li><li>Utilizes designated tools to track calls, emails, and other stakeholder communication channels.</li><li>
Assist the Board Secretary and Staff Assistant with administrative functions related to Board meetings, employee events and activities, tours, onsite meeting logistics, and company meetings.</li></ul><p><b>
Other duties as assigned.</b></p><p><b><br>
Experience and Skills:</b></p><p><b><i>
MINIMUM EDUCATIONAL REQUIREMENTS</i></b></p><ul><li>
Bachelor's degree in a related field is required.</li><li>
At least five (5) years of relevant experience in a similar position will be considered in lieu of degree.
</li></ul><p><b><i>MINIMUM EXPERIENCE REQUIREMENTS</i></b></p><ul><li>
A minimum of one (1) year of experience in a similar position is required.</li><li>
Previous experience with a governmental entity or legal office/department, is preferred.
<ul><li>Experience in the Harris County criminal justice system and/or a forensic laboratory environment is a plus.
</li></ul></li></ul><p><b><i>KNOWLEDGE AND SKILL REQUIREMENTS</i></b></p><ul><li>
Demonstrated skill in oral and written communication.</li><li>
Demonstrated ability to use basic analytical skills to select and execute duties.</li><li>
Ability to manage multiple projects with quick turnaround times simultaneously.</li><li>
Excellent attention to detail, laser focus on quality, and ability to consider the big picture.</li><li>
Excellent stakeholder management and interpersonal skills, including the confidence to interact with and influence personnel at all levels.</li><li>
Demonstrated skills in listening, responsiveness, flexibility, initiative, decision-making, and conflict resolution.</li><li>
Demonstrated proficiency in Office Suite products; specifically, Microsoft TEAMS and Office 365.</li><li>
Strong initiative as well as excellent teamwork, creative thinking and problem-solving skills.</li></ul><br>
<b>
Job Benefits:</b><p>
HFSC offers a competitive salary that is commensurate with experience. Interested applicants meeting the job qualifications may apply via our website, www.houstonforensicscience.org</p><p><br>
From: Houston Forensic Science Center</p></div>

Legal Administrative Assistant

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><div>Must Have Technical/Functional Skills
</div><ul><li> Have knowledge on Sales force FSL testing and other Sales force modules
</li></ul><ul><li> Have knowledge on electric domain
</li></ul><ul><li> Develop test plans, test cases, test scripts and test reports on multiple projects of varying size.
</li></ul><ul><li> Perform testing on various software, telecom and reporting systems.
</li></ul><ul><li> Validate that user expectations are achieved during the testing process.
</li></ul><ul><li> Review user requirements documents to ensure that requirements are testable.
</li></ul><ul><li> Have knowledge on various testing mythologies like functional, regression ,E2E etc
</li></ul><ul><li> Working knowledge on Jira and QC
</li></ul><div>Roles &amp; Responsibilities
</div><div>Salesforce:
</div><ul><li> Have knowledge on Sales force FSL testing and other Sales force modules
</li></ul><ul><li> Have knowledge on electric domain
</li></ul><ul><li> Develop test plans, test cases, test scripts and test reports on multiple projects of varying size.
</li></ul><ul><li> Perform testing on various software, telecom and reporting systems.
</li></ul><ul><li> Validate that user expectations are achieved during the testing process.
</li></ul><ul><li> Review user requirements documents to ensure that requirements are testable.
</li></ul><ul><li> Have knowledge on various testing mythologies like functional, regression, E2E etc
</li></ul><ul><li> Working knowledge on Jira and QC</li></ul><br>
<div><br>
</div><div>Test Strategy &amp; Execution:
</div><ul><li> Develop and implement test strategies, test plans, and test cases applications.
</li></ul><ul><li> Ensure comprehensive functional, integration, regression, performance, and UAT testing.
</li></ul><ul><li> Validate APIs, services, and map layers through manual and automated test cases.
</li></ul><ul><li> Perform cross-browser and cross-platform testing to ensure consistent application performance.
</li></ul><ul><li> Work closely with developers, business analysts, and teams to align testing activities with project requirements.</li></ul><br>
<div><br>
</div><div>Defect Management &amp; Quality Assurance:
</div><ul><li> Identify, document, and track defects using JIRA, HP ALM, or similar tools.
</li></ul><ul><li> Perform root cause analysis and defect triaging, ensuring timely resolution.
</li></ul><ul><li> Ensure compliance with QA best practices, testing standards, and utility industry regulations.
</li></ul><ul><li> Provide test progress reports and key metrics to stakeholders.</li></ul><br>
<div><br>
</div><div>Test Automation &amp; Tosca Exposure:
</div><ul><li> Contribute to test automation initiatives where applicable, particularly in API testing and workflow validation.
</li></ul><ul><li> Exposure to Tosca or other automation tools for improving test efficiency.
</li></ul><ul><li> Support automation efforts for repetitive validation tasks, though manual testing remains the primary focus.</li></ul><br>
<div><br>
</div><div>Stakeholder &amp; Team Management:
</div><ul><li> Lead and mentor a testing team, ensuring effective collaboration and knowledge sharing.
</li></ul><ul><li> Coordinate with internal teams, third-party vendors, and offshore units to execute test cycles smoothly.
</li></ul><ul><li> Engage in client discussions, requirement analysis, and testing sign-offs to ensure business expectations are met.</li></ul><div></div><div><br>
</div>
<div></div><br>
<br>
<div>Salary Range $120,000 -$140,000 years
</div>
<div></div><div>TCS Employee Benefits Summary:
</div><div>Discretionary Annual Incentive.
</div><div>Comprehensive Medical Coverage: Medical &amp; Health, Dental &amp; Vision, Disability Planning &amp; Insurance, Pet Insurance Plans.
</div><div>Family Support: Maternal &amp; Parental Leaves.
</div><div>Insurance Options: Auto &amp; Home Insurance, Identity Theft Protection.
</div><div>Convenience &amp; Professional Growth: Commuter Benefits &amp; Certification &amp; amp; Training Reimbursement.
</div><div>Time Off: Vacation, Time Off, Sick Leave &amp; Holidays.
</div><div>Legal &amp; Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
</div>
<div> </div><div>#LI-DNI
</div></div></div></div><div><div><div><b>Location</b></div>
<div>Houston, TX</div>
</div><div><div><b>Job Function</b></div>
<div>TECHNOLOGY</div>
</div><div><div><b>Role</b></div>
<div>Lead</div>
</div><div><div><b>Job Id</b></div>
<div>399463</div>
</div><div><div><b>Desired Skills</b></div>
<div>Salesforce Admin</div>
</div><div><div><b>Salary Range</b></div>
<div>$120,000-$140,000 a year</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF COMPUTER SCIENCE</div></div></div><div></div>

Salesforce Test Lead

Darr Equipment Co.

<p><b>Position Overview</b><br/>The Customer Service Advisor (CSA) will work with a Service Manager and will be the Team Admin for approximately 10-15 technicians. The position will be responsible for handling all aspects of the Customer Experience and ensuring customers are satisfied with their Darr Equipment service interactions. The CSA works with parts, rental, sales and other service team members to ensure all service jobs are completed to the satisfaction of the customer and helps to ensure jobs are on time and within budget per service guidelines. The most important job function for the Customer Service Advisor is communicating with the customer every step of the process.</p><p><b>Reporting &amp; Supporting Positions</b><br/>There are no reporting positions.<br/>Supporting positions include Warranty Claims Analyst, Technical Communicator, Trainer, and Parts Specialist. The CSA will work alongside these service and parts team members to ensure all aspects of the customer experience are handled accordingly.</p><p><b>Essential Duties and Key Responsibilities</b></p><ul><li>Field incoming calls for service requests from customers.</li><li>Open and assign work orders to technicians. (May not apply at all branches)</li><li>Schedule and dispatch technicians. (May not apply at all branches)</li><li>Communicate with Parts Specialists daily regarding updates on backordered parts.</li><li>Process all completed work orders daily and review for accuracy. Call customers for purchase orders if required before final review and costing.</li><li>Communicate with customer on regular intervals and keep customer informed of status at each step through the process. The customer should never have to call Darr for an update on their service repairs.</li><li>Work with Service Manager / Operations Manager to handle any customer billing issues or disputes.</li><li>Work with Warranty Analysts to ensure timely completion of all warranty work orders and assist with obtaining any items needed for claims processing</li><li>Verify and approve time entry in Paycom and ERP daily for your assigned team of technicians.</li><li>Work with Team Leads and technicians to keep jobs within assigned hours and on schedule.</li><li>Work with Service Manager to monitor and manage the WIP for your assigned team of technicians</li></ul><p><b>Minimum Education, Skills, and Professionalism</b></p><ul><li>High School diploma or equivalent required</li><li>Customer service oriented and driven to satisfy</li><li>Strong phone and person to person communication skills</li><li>Ability to multitask and pay close attention to details</li><li>Excellent organization and time management skills</li></ul><p><b>Working Conditions</b><br/>This is an office position in a fast-paced environment. This position requires normal eyesight, reading, writing, listening, and speaking abilities. May involve minor lifting and/or working with hands from time to time.</p><p><b>Physical Requirements and Work Content</b><br/>Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 25 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.</p><p><b>Full-Time Employee Benefits</b></p><ul><li>Health, Dental, and Vision Insurance through Blue Cross Blue Shield</li><li>Paid Time Off (PTO) and 9 Paid Holidays</li><li>Fidelity 401(K) with Company Match</li><li>Short-Term and Long-Term Disability insurance</li><li>Life Insurance</li><li>Flexible Spending Account (FSA) or Health Savings Account (HSA)</li><li>Referral Bonus Opportunities</li><li>Tuition Reimbursement</li></ul><p>Pay: $25.00 - $32.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Customer Service Advisor (Dispatcher)

Geode Health

<div>
 Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to &ldquo;Transform mental health by making it more accessible, affordable and effective&rdquo;.
 <br/>
 <br/>
 We are looking for a passionate Medical Assistant.  The ideal candidate will be motivated by joining a quickly growing organization.  Excited to help us improve the care experience for patients and providers.  The Medical Assistant is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting.  The Medical Assistant serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment.  Most importantly we&rsquo;re looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country.
 <br/>
 <br/>
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Medical Assistant is a key member of the patient care team by supporting the providers with the delivery of high-quality health care to ambulatory patients
  </li>
  <li>
   Medical Assistants are vital to the effective operations of a fast-paced practice
  </li>
  <li>
   Handling vital signs, such as weight, height, temperature, pulse, uranalysis and respiration rate
  </li>
  <li>
   Secures patient information and maintains patient confidence by completing and safeguarding medical records
  </li>
  <li>
   Serves and protects the practice by adhering to professional standards
  </li>
  <li>
   Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions
  </li>
  <li>
   Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
  </li>
  <li>
   Knowledge of emergency procedures and assist in crisis situations
  </li>
  <li>
   Understanding of policies and procedures
  </li>
  <li>
   Supports HR compliance processes, including assisting with the completion and verification of I-9 forms for Geode employees
  </li>
  <li>
   Assists with drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies
  </li>
  <li>
   Maintains strict confidentiality of all patient, provider, and organizational information, and upholds privacy standards in all aspects of their work
  </li>
  <li>
   Complete all other relevant responsibilities as assigned by the supervisor
   <br/>
   <br/>
  </li>
 </ul>
 <br/>
 <br/>
 <strong>
  Ideal Candidate Profile:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Passionate about our mission and inspiring others
  </li>
  <li>
   Self-starter, for whom no task is too big or too small and takes ownership of their decisions
  </li>
  <li>
   Contribute to the collective effort both within own scope - and beyond - as needed
  </li>
  <li>
   Creative and strategic thinker
  </li>
  <li>
   A lifelong learner who believes in giving and receiving feedback to get better each day
  </li>
  <li>
   Organized &amp; process-oriented
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications / Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least one year of experience working in a medical office and/or mental health is (preferred)
  </li>
  <li>
   Experience working with patients who are suffering from anxiety and depression (preferred)
  </li>
  <li>
   Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred)
  </li>
  <li>
   Excellent communication skills and ability to work well with a team
  </li>
  <li>
   Excellent computer skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education and Experience Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associates or bachelor&rsquo;s degree (preferred)
  </li>
  <li>
   Some experience in healthcare settings (preferred)
  </li>
  <li>
   Knowledge of working at a clinical setting (preferred)
   <br/>
   <br/>
  </li>
 </ul>
 $21-24 + 10% bonus &amp; benefits
 <br/>
 <br/>
 <strong>
  At Geode Health, we offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive compensation
  </li>
  <li>
   Flexible schedule
  </li>
  <li>
   In-person and virtual patient visits
  </li>
  <li>
   Comprehensive admin support (front office, accounting, finance, payroll, HR, etc)
  </li>
  <li>
   Professional development opportunities
  </li>
  <li>
   Clinical community, support, and leadership
  </li>
  <li>
   Medical, dental and vision benefits
  </li>
  <li>
   Life insurance
  </li>
  <li>
   Short and long-term disability
  </li>
  <li>
   Paid vacation and holidays
  </li>
  <li>
   Matching 401k plan
  </li>
  <li>
   State of the art technology
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why work for Geode Health?
  <br/>
  <br/>
 </strong>
 At Geode Health, we take our commitment to patients and providers seriously. We focus every day on how to help patients across the United States get the best possible mental health care available. To achieve this, we focus on ensuring our providers have unmatched support and resources so that they can focus on providing great care. We are backed by KKR, a leading private equity firm with the experience and mission alignment to truly make an impact. Joining Geode Health will put you on the front-end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.
 <br/>
 <br/>
 To learn more, visit us as www.geodehealth.com
 <br/>
 <br/>
 Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.
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Medical Assistant

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