sales executive

customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

csr customer sales representative

Devflovv

We&rsquo;re Hiring: Virtual Assistant / Customer Support Representative (CSR)Location: Onsite &mdash; Raiwind Road, LahoreCompany: Devflovv (for a U.S.-based Dental Health Company)Timings: 8:00 PM &ndash; 5:00 AM (Night Shift)Are you an organized, proactive, and customer-focused professional looking to grow your career in a dynamic environment?Devflovv is hiring a Virtual Assistant / CSR to support our client in the Dental Healthcare industry.Key Responsibilities:&gt; Handle patient inquiries via calls, emails, and messages with professionalism and empathy&gt; Schedule and confirm dental appointments&gt; Maintain accurate patient records and follow up on outstanding matters&gt; Provide administrative support to the dental office team&gt; Coordinate with U.S. clients and staff in real timeRequirements: &gt; Excellent English communication skills (verbal &amp; written)&gt; Previous experience in customer service or virtual assistance (healthcare background preferred)&gt; Strong organizational and multitasking abilities&gt; Proficiency in MS Office, Google Workspace, and CRM tools&gt; Willingness to work night shifts (U.S. hours)Perks &amp; Benefits:&gt; Door-to-door pick &amp; drop service for female employees&gt; In-house meals&gt; Health insurance&gt; Unlimited tea &amp; coffee&gt; A collaborative and supportive culturef you're looking for a challenging and rewarding role in a fast-paced environment, we&rsquo;d love to hear from you!Apply here or email your cv at misha.sohail@devflovv.comJob Type: Full-timePay: Rs90,000.00 - Rs110,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

Virtual Assistant-CSR

Shafaq n Kami Salon

We are currently seeking a female Calling Agent (CSR) to join our team. As a CSR, you will be the face of our company, responsible for providing exceptional service to our customers and ensuring their satisfaction.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally, addressing customer inquiries, resolving issues, and providing tailored solutions.</li><li>Collaborate with team members and supervisors to troubleshoot issues and enhance service delivery.</li><li>Assist in upselling and cross-selling products and services, ensuring a seamless customer experience.</li><li>Maintain accurate records of customer interactions and follow-up as required</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree.</li><li>At least 2 years of experience in a call center or tel-sales role (preferred).</li><li>Excellent communication skills in English (both written and spoken).</li><li>Ability to manage challenging situations with a positive, solution-oriented approach.</li><li>Proficient in basic computer skills (MS Office, CRM tools).</li><li>Strong multitasking abilities and time management in a fast-paced environment.</li></ul>We offer a competitive salary, commission structure, and a supportive work environment that encourages personal and professional growth.If you are passionate about customer service and sales, we invite you to apply and become part of our dynamic team.To apply, please send us your CV.Best Regards,HR Manager Shafaq n KamiJob Type: Full-timePay: Rs25,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Tele Sales: 2 years (Required)</li></ul>Work Location: In person

Female Calling Agent CSR

Spell Engineering

We are seeking a professional and customer-focused Customer Service Representative to support customers using our Online Travel Agency platform. The CSR will assist customers with flight and hotel searches, reservations, payments, ticket confirmations, booking changes, cancellations, refunds, and other travel-related inquiries.The ideal candidate should have excellent communication skills, basic knowledge of airline reservations and ticketing, and the ability to resolve customer concerns professionally through phone, email, live chat, and WhatsApp.Key Responsibilities Customer Support<ul><li>Respond promptly to customer inquiries through phone calls, email, live chat, and WhatsApp.</li><li>Guide customers through the online booking and payment process.</li><li>Provide accurate information about flights, hotels, fares, baggage allowances, travel dates, and booking conditions.</li><li>Assist customers who experience booking, payment, confirmation, or website-related issues.</li><li>Maintain a professional and helpful attitude during every customer interaction.</li></ul>Reservations and Ticketing<ul><li>Assist customers with domestic and international flight and hotel reservations.</li><li>Verify passenger names, travel dates, routes, contact details, and payment information before confirming a booking.</li><li>Provide booking references, e-tickets, invoices, and travel itineraries.</li><li>Explain fare rules, baggage policies, ticketing deadlines, cancellation terms, and applicable penalties.</li><li>Coordinate with the ticketing or operations team when manual action is required.</li><li>Follow up on incomplete, failed, or pending bookings.</li></ul>Changes, Cancellations and Refunds<ul><li>Assist customers with date changes, rebooking, cancellations, voids, and refund requests.</li><li>Explain applicable airline or supplier fees before processing a request.</li><li>Coordinate with airlines, hotels, consolidators, and suppliers to resolve booking issues.</li><li>Track refund cases and provide customers with regular status updates.</li><li>Escalate complicated or urgent cases to the Operations Manager.</li></ul>Schedule Changes and Disruptions<ul><li>Inform customers about flight schedule changes, cancellations, delays, and other travel disruptions.</li><li>Help customers understand available rebooking or refund options.</li><li>Handle urgent travel cases calmly and provide practical solutions.</li><li>Maintain proper records of all communication and actions taken.</li></ul>Sales and Additional Services<ul><li>Recommend suitable flights, hotels, car rentals, travel insurance, airport transfers, and holiday packages.</li><li>Inform customers about relevant promotions and special offers.</li><li>Encourage customers to complete pending bookings.</li><li>Support the company in achieving booking-conversion and customer-retention targets.</li></ul>Records and Compliance<ul><li>Record customer conversations, booking details, payments, complaints, and follow-up activities accurately.</li><li>Follow company procedures, fare rules, supplier policies, and data-protection requirements.</li><li>Protect customer, passenger, and payment information.</li><li>Report suspicious transactions, duplicate bookings, or possible fraud.</li><li>Keep customer cases updated in the CRM or support system.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent education preferred.</li><li>Previous customer-service experience, preferably with an OTA, travel agency, airline, or call center.</li><li>Strong spoken and written English.</li><li>Excellent communication, listening, and problem-solving skills.</li><li>Basic knowledge of airline reservations, ticketing, airport codes, and fare rules.</li><li>Good computer skills, including email, online booking systems, CRM software, and Microsoft Office.</li><li>Ability to manage multiple customer cases and work accurately under pressure.</li><li>Willingness to work evening, night, weekend, and holiday shifts when required.</li></ul>Preferred Skills<ul><li>Experience with Duffel, Amadeus, Sabre, Travelport, or another reservation system.</li><li>Knowledge of domestic and international flight routes.</li><li>Experience handling ticket changes, cancellations, exchanges, and refunds.</li><li>Understanding of online payments, failed transactions, and chargebacks.</li><li>Experience selling flights, hotels, travel insurance, or holiday packages.</li><li>Fluency in Urdu and English; additional languages are an advantage.</li></ul>Key Performance Indicators<ul><li>Customer response time</li><li>Customer satisfaction rate</li><li>Case-resolution time</li><li>Booking accuracy</li><li>Booking-conversion rate</li><li>Number of successfully resolved cases</li><li>Complaint and escalation rate</li><li>Compliance with company and supplier procedures</li></ul>Employment DetailsEmployment Type: Full-Time Department: Customer Support / Operations Work Location: Lahore, Pakistan Reporting To: Operations Manager Work Schedule: Night ShiftWork Location: In person

Customer Service Representative (CSR) – Travel Agency

visible web

We&rsquo;re Hiring: Customer Sales representative (US Campaign)We are looking for a motivated and confident Customer support representative to join our growing team. In this role, you will be responsible for making outbound calls to US-based businesses, introducing our SEO and digital services, identifying qualified prospects, and supporting the sales pipeline through effective outreach.Important Note: We're not looking for a Digital Marketing Expert. We're specifically looking for Cold Callers with experience in digital marketing campaigns.Office location: PIA Road, Office#10 LahoreJob Type: Full-time | On-siteShift Timing: 6:00 PM &ndash; 3:00 AMSalary: PKR 50,000 &ndash; 70,000 per month + incentivesKey Responsibilities* Make outbound cold calls to US-based businesses to introduce our SEO services* Pitch digital marketing and SEO solutions in a clear and professional manner* Identify interested prospects and qualify potential leads* Build and maintain a pipeline of leads for the closing team* Follow up with prospects through calls and messages to keep them engaged* Accurately update call notes, lead details, and follow-up status in CRM or records* Work towards daily and weekly outreach targets and KPIs* Coordinate with the internal sales team to ensure smooth handover of qualified leadsRequirements* Minimum 6 months to 1 year of experience in SEO cold calling, outreach, or customer communication* Strong verbal communication, persuasion, and active listening skills* Ability to speak confidently with international clients and business owners* Basic understanding of SEO or digital marketing is a plus* Self-motivated, target-driven, and eager to grow in a professional sales environment* Basic computer knowledge and ability to manage lead records or CRM updates* Must be available to work in the night shiftWhat We Offer* Competitive salary package* Performance-based incentives* Full training and guidance* Exposure to the US market and international client communication* Professional and growth-focused work environment* Career progression opportunities within the sales teamPay: From Rs50,000.00 per monthWork Location: In person

Customer sales representative

Code Flairs

We are seeking a confident and persuasive Female Customer Sales Representative to handle inbound/outbound sales calls, generate leads, and convert prospects into clients. The ideal candidate must possess strong English communication skills, a sales-oriented mindset, and the ability to work effectively during night hours.Key Responsibilities:<ul><li>Handle inbound and outbound sales calls professionally</li><li>Identify customer needs and recommend appropriate products/services</li><li>Convert leads into sales by using effective closing techniques</li><li>Maintain and update customer records in the CRM system</li><li>Achieve monthly sales targets and performance goals</li><li>Build and maintain positive relationships with clients</li><li>Follow up with prospects to ensure customer satisfaction and repeat business</li><li>Collaborate with the sales team to improve strategies and performance</li></ul>Requirements:<ul><li>Female candidates only (as per company policy)</li><li>Bachelor's degree or equivalent (preferred but not mandatory)</li><li>Strong English communication skills (written and verbal) &ndash; mandatory</li><li>Previous experience in sales, telemarketing, or customer service is a plus</li><li>Ability to work night shift (3:00 PM &ndash; 12:00 AM)</li><li>Basic computer proficiency (MS Office, CRM tools, email)</li><li>Self-motivated, target-driven, and confident personality</li><li>Ability to handle rejection and maintain a positive attitude</li></ul>What We Offer:<ul><li>Competitive salary with attractive commission/incentive structure</li><li>Friendly and supportive work environment</li><li>Career growth and advancement opportunities</li><li>On-the-job sales training and mentoring</li><li>[Add other benefits: e.g., transport allowance, medical insurance, etc.]</li></ul>How to Apply:Interested candidates meeting the above criteria are encouraged to send their CV to the following WhatsApp: 03254283182 or apply directly through the Apply Now button on Indeed.Note: Only shortlisted candidates will be contacted for an interview.Pay: Rs35,000.00 - Rs76,718.81 per monthWork Location: In person

Customer Sales Representative (Female) – Night Shift

Mugshei

CUSTOMER SALES REPRESENTATIVE &ndash; U.S. MarketSalary: PKR 55,000 &ndash; 100,000 per monthCompany: Mugshei Pvt. Ltd. Job Type: Full-Time | On-site Office Location: Lahore Office Hours: Monday to Friday | 7:30 PM &ndash; 4:30 AM (Pakistan Standard Time)About This OpportunityMugshei Pvt. Ltd. is hiring Client Relations Executives to support our growing U.S. client portfolio. In this role, you'll manage incoming customer inquiries, understand client requirements, and help businesses choose customized packaging solutions while delivering exceptional service.If you enjoy communication, sales, and working in an international environment, this role is for you.Core Responsibilities<ul><li>Handle inbound sales inquiries from international customers.</li><li>Provide accurate information about packaging products and services.</li><li>Understand customer needs and offer customized recommendations.</li><li>Build strong client relationships through excellent communication.</li><li>Record customer interactions in the CRM system.</li><li>Achieve monthly sales and service objectives.</li><li>Resolve customer concerns efficiently.</li><li>Collaborate with different departments to ensure customer satisfaction.</li></ul>Preferred Qualifications<ul><li>Fresh graduates are encouraged to apply.</li><li>Up to 5 years of experience in sales, customer support, or business development.</li><li>Excellent spoken and written English.</li><li>Strong communication and relationship-building skills.</li><li>Comfortable using computers and CRM platforms.</li><li>Ability to work night shifts.</li></ul>Why Work With Us?<ul><li>Salary: PKR 55,000&ndash;75,000 per month</li><li>Uncapped commission opportunities</li><li>Performance incentives</li><li>Paid training program</li><li>Long-term career progression</li><li>Professional work environment</li><li>Five-day work week (Monday&ndash;Friday)</li></ul>Apply Today0301-9706300Start your career with Mugshei Pvt. Ltd. and become part of a fast-growing team serving international clients.Pay: Rs55,000.00 - Rs100,000.00 per monthWork Location: In person

URGENT HIRING | CUSTOMER SALES REPRESENTATIVE – U.S. Market

APEX Trucking

Job Type: Full-Time Location: Lahore Experience Required: Minimum 1.5 YearJob OverviewWe are looking for a motivated Sales Representative to join our team in a hybrid role. In this position, you'll be the main point of contact between our company and truck drivers and carrier companies &mdash; building relationships, negotiating rates and keeping trucks loaded and moving.Key Responsibilities:<ul><li>Make outbound calls to truck drivers and carrier companies to build and maintain relationships</li><li>Source and negotiate freight loads that maximize revenue for drivers and the company</li><li>Communicate rates, terms, and expectations clearly with carriers</li><li>Track shipments and provide updates to drivers throughout transit</li><li>Resolve issues quickly to keep freight moving on time</li><li>Maintain accurate records in the CRM system</li></ul>Requirements:<ul><li>Minimum 1.5 years of experience as a Sales Representative.</li><li>Strong English communication and negotiation skills, especially for US-based dispatch operations.</li><li>Ability to work in a fast-paced environment.</li><li>Basic knowledge of logistics and supply chain operations.</li></ul>Working Model:Hybrid (Office + Remote flexibility)Salary &amp; Benefits:<ul><li>Market-competitive salary.</li><li>Performance-based incentives.</li><li>Growth opportunities.</li></ul>Application Question(s):<ul><li>What is your expected monthly salary (PKR)?</li><li>Are you available to join immediately?</li></ul>Experience:<ul><li>dispatch sales: 1 year (Preferred)</li></ul>Work Location: Hybrid remote in Lahore

Truck Dispatch Sales Representative (Hybrid)

Explore 72+ Csr customer sales representative in Lahore this August. Find roles across top companies and apply now to boost your career.