sales coordinator

account manager

sales consultant

guest service agent

customer service executive

customer advisor

Ermenegildo Zegna Holditalia S.p.A

Senior Store Customer Advisor Senior Store Customer Advisor CompanyID (accounts for anonymous companies) 693,176 CollectionVisual & Image ManagementTeam Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met. When required support the orientation of new staff through acting as learning coach or "buddy" if assigned by the Store Manager. Train other team members on new products as assigned by the Store Manager. Maintain good team work to enhance the overall team moral to create an enthusiastic sales force environment.Sales ManagementStore Operations Education/ Qualification High school qualification Preferably Chinese or Russian speakers Experience 4 to 6 years retail sales or customer service experience. Functional Competencies Selling Service Policy Policy and Compliance TB Competencies Generates Customer Delight Learning and Self Development Is Passionate and Open MindedThe Store Customer Advisor transforms the store visit into a memorable luxury shopping experience, as Brand Ambassadors they engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Thom Browne collections. The Customer Advisor builds a relationship with each customer that lasts over time, and begins with the quality of their welcome, the gestures and rituals of the selling ceremony and the provision of the highest level of service. The Customer Advisors are the trusted advisors of fashion and style, offering to the customer the highest level of sophistication and service. The role of the Customer Advisor at Thom Browne stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand. Main responsibilities: • Manage Customer Relationships and Customer Service during and after the sale • Develop a deep knowledge of the Thom Browne collections to advise customers on styling and "total looks" • Contribute to store Visual & Image • Maximize sales through retail operational excellence MAIN RESPONSIBILITIES Customer Relationships and Customer Service Provide memorable luxury in-store customer service experience by following the Thom Browne Selling Flow and acting in accordance with the Thom Browne Mindset. Demonstrates entrepreneurial mindset in developing the business. Consistently and effectively networks to attract new customers and develop a customer database. Consults with customers to discover their needs through exploring customer preferences and occasions for which the customers are shopping. Anticipates customers' expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations Creates opportunities for customers to experience multiple Thom Browne brands, products and "total looks" through demonstrating relevant yet personalized mix and match options. Promote Thom Browne Made-to-Measure service as part of the selling repertoire where appropriate to meet the customer's current and/or future needs. Utilize company provided technology to offer a complete and integrated luxury experience. Leverage "Thom Browne Stories" to support and enhance the selling ceremony Collates useful and accurate customer data and information in accordance with Thom Browne CRM procedures and guidelines. Cultivates future customer connections with Thom Browne (e.g. CRM after sales activities including Thank You notes and Follow-up phone calls). Utilizes CRM software as the primary tool for after sales communication Takes ownership of resolving customer issues or complaints with empathy, while adhering to Thom Browne customer service policies such as alteration, damage and repair, global return policies etc. Develop progressively in-depth knowledge of Thom Browne products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits. Advise customers on styling of "total looks" by providing dressing and fashion advice as regards color coordination, textures, patterns, silhouette, proportions, and functionality of garments. Solicit customer feedback on products and collections and feedback ideas and inputs back to the Store Manager. Keep up-to-date on store stock situation, adjust selling techniques and sales pitch to maximize sell-through. Perform customer garment-fitting and alteration measurements for ready-to-wear to help customers achieve "perfect fit". Understands the required standards and skills of Made-to-Measure service and when required take on the role of in-store Made-to-Measure specialist if assigned by the Store Manager. Demonstrates consistently high standards of personal grooming in accordance to Thom Browne uniform and grooming standards and guidelines. Follows Thom Browne product and gift packaging standards and guidelines to ensure Thom Browne luxury and quality image. Maintain cleanliness and tidiness of the store environment and product displays. Ensure in-store visual merchandising adheres to Thom Browne Visual Merchandising guidelines and propose improvements to the Store Manager or Visual Merchandising referent. Support Visual Merchandising set-up of store windows and displays; when required take on the role of in-store Visual Merchandising specialist if assigned by the Store Manager. Measure own performance using Thom Browne customer service and sales KPIs such as cross-selling ratio, conversion rate, average sales bill Work with the store team to execute action plans to achieve daily, weekly, monthly and yearly sales and KPI targets as assigned by the Store Manager. Propose service, product, visual and operational improvements that assist the team overcome selling challenges. Adhere to Thom Browne store operations and time and attendance policies and standards. Follows the directions of the Store Manager or appointed team member on store operational tasks that includes but not limited to stock room, inventory, cashiering, reporting duties, guest beverage service etc. Adhere to Company policies and rules in daily work.<img src="https://www.jobg8.com/Tracking.aspx?DnLcRSskKu9dgHp%2fgfByIof%2bKxrbyLnCc" width="0" height="0" />

Senior Store Customer Advisor

ARENCO REAL ESTATE EST

About Cariva:Cariva is transforming the pre-owned car market in the UAE by combining trust, transparency, and convenience. We offer certified GCC-spec vehicles with full service history, free agency warranty, and flexible payment options, including our “Drive Now, Buy Later” program. Every vehicle undergoes a rigorous inspection to ensure quality and peace of mind. Operating under the AAA Group, Cariva continues to redefine how customers buy used cars with confidence and ease. Job Summary:Cariva is seeking a proactive Customer Service Advisor to join our showroom and sales support team. This hybrid role blends front-of-house customer greeting, outbound outreach, sales operations support, and document coordination — ensuring prospects and customers enjoy a seamless experience from first interaction to finalized purchase. Key Responsibilities:· Welcome and greet customers visiting the showroom, projecting a professional, customer-first experience.· Execute outbound calls to prospective leads from contact lists (cold calling), understand their requirements, and pitch Cariva’s inventory.· Nurture leads via follow-up calls, set appointments or test drives, and hand over to sales team when qualified.· Assist the sales team in preparing quotes, proposals, and follow-up documents.· Gather and verify customer documentation (e.g. identity, income, credit) necessary for bank financing, registration, and related processes.· Liaise with banks, internal teams, and customers to push the loan approval, registration, and delivery cycles.· Maintain up-to-date records of customer interactions, leads, status updates, and next steps in the CRM.· Generate daily/weekly reports on calling metrics, lead conversion, and customer feedback.· Assist marketing initiatives by supporting outreach campaigns, tracking responses, and feeding qualified leads to sales.· Keep the showroom, reception area, and support zones organized, presentable, and customer-ready.· Undertake additional administrative duties such as filing, coordinating appointments, and record maintenance.

Customer Service Advisor

Samra Facilities

The Customer Service Advisor will serve as the primary point of contact for clients, managing service requests, coordinating with technical teams, and ensuring exceptional customer satisfaction. This role requires excellent communication skills and a service-oriented mindset.Key ResponsibilitiesServe as the first point of contact for all client inquiries, requests, and complaintsReceive, log, and prioritize service requests through helpdesk system or CAFM softwareCoordinate with site teams to assign and track work orders until completionCommunicate service schedules, updates, and completion status to clientsMonitor response times and SLA compliance for all service requestsConduct follow-up calls to ensure customer satisfaction with completed workEscalate urgent issues and critical complaints to management promptlyMaintain accurate records of all interactions, requests, and resolutionsPrepare regular reports on service request trends, completion rates, and client feedbackCoordinate scheduled preventive maintenance activities with clients to minimize disruptionProcess service requests for permits, access cards, and facility bookingsSupport the invoicing process by tracking billable services and work ordersAssist in conducting client satisfaction surveys and gathering feedbackMaintain positive client relationships through professional and courteous serviceSupport contract management activities and documentationQualifications &amp; RequirementsBachelor's degree or diploma in Business Administration, Hospitality Management, or related fieldMinimum 2-4 years of experience in customer service, preferably in facilities management or real estateExcellent verbal and written communication skills in English (Arabic is mandatory)Proficiency in CAFM software, CRM systems, and MS Office applicationsStrong organizational and multitasking abilitiesUnderstanding of facilities management services and basic technical terminologyProfessional appearance and demeanorAbility to remain calm and professional under pressureProblem-solving mindset with customer-first approachFlexibility to work shifts if requiredKey CompetenciesCustomer service excellenceCommunication and interpersonal skillsAttention to detail and accuracyTime management and prioritizationPatience and empathyCoordination and follow-throughConflict resolutionJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Commercial Bank of Dubai

Responsible for addressing customer needs, queries, and complaints, in an accurate and timely manner. The job holder is also responsible for the sales of assets and liability products. Principal Accountabilities: Work Management: Act as first point of contact in understanding customer s requirements, queries and assist walk-in customers to select appropriate service. Ensure to serve the customer with token, and encourage customer o use our digital channels. Ensure to provide customer statement and letters within TAT Receive customer requests through Operational CRM eForms &amp; KOFAX and execute for next steps with required original documents. Account Maintenance activities (EmiratesID Update, Passport Update, Contact Details Update and etc.) Remittances (Smart Form &amp; Manual Form) Standing order Trade Finance service documents Special Cheque Book requests Cheque Book delivery &amp; Returned Cheque Book handling (in not centralized branches) Returned Cheque process handling Stop payment instructions and execution CDM ,and ATM cash dispute Locker visit and maintenance Contact details update Statement request Trade license update PDC removal request Support PSAs for the onboarding and/or selling of products to new and existing customers which include products such as, CASA, Deposits, Loans and Credit Cards etc. with using the relevant systems in the branch. Ensure that all product applications are filled accurately, within the agreed timeframe and all the required documents are obtained and information entered captured correctly in the system to avoid re-work. Ensure that all customer applications submitted through the system within CBD policy guidelines. Proactively call existing and new customers and make agreed target number of appointments per week to review customer needs and make sales of other suitable CBD products. Review customer s database and explore opportunities for the sales of other suitable CBD products. Attend all relevant sales and service meetings (as appointed) to review performance and share best practice ideas. Register customers visiting Safe Deposit Locker, verify signature and accompany customer to the Vault to facilitate the locker access. Receive, register, and maintain a balance report on a daily basis against the physical stock (Cheque Books, Credit cards, Debit Cards, Returned Cheques etc.) held with BOM (under dual custody). At end of the day balance all the Kofax /Eform items with report and forwarded to CAU with acknowledgment Help Business segment customers for handling their Account related service requests, account opening needs Service and Quality Proactively help customers to reduce their waiting time. Ensure customers are on-boarded (new accounts) and served within prescribed SLAs. Ensures that all customer problems/complaints/queries are handled efficiently and according to standards and high level of service quality using the Operational CRM System.

PricewaterhouseCoopers

Primary duties and responsibilities
<ul>
 <li>Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately</li>
 <li>Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.</li>
</ul>
Internal Process
<ul>
 <li>Assist with visitor check-in process</li>
 <li>Maintain visitor and caller logs</li>
 <li>Coordinate with mailroom for outside delivery/courier services with the help of Office administrators</li>
 <li>Answer queries from visitors and callers, and refers them to the appropriate person</li>
 <li>Perform general maintenance of the reception area</li>
 <li>Co-ordinate with Security where relevant</li>
 <li>Support office manager in events planning and organization</li>
 <li>Act in accordance with regulations</li>
 <li>Perform other administrative duties as required</li>
 <li>Learning and Growth</li>
 <li>Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met</li>
 <li>Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed</li>
</ul>
Education High school certificate (equivalent) or Bachelor's degree
Language Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus 
Overall Experience Min 3 years of experience in customer service related role such as front desk or receptionist role
Specific Skills 
<ul>
 <li>Experience with a professional services firm is an advantage </li>
 <li>Strong organizational skills</li>
 <li>Excellent oral communication and interpersonal skills</li>
 <li>Must possess a professional telephone manner</li>
 <li>Demonstrated ability to work under pressure</li>
 <li>Demonstrated ability to work on own initiative</li>
 <li>Demonstrated team player</li>
 <li>Must possess a warm, friendly and professional demeanor</li>
 <li>Basic PC skills on excel and word</li>
 <li>Basic keyboard skills (at least 25 wpm)</li>
</ul>

The Closet General Trading LLC

Job Title: Client Advisor 
Location: Town Centre Jumierah Dubai
Industry: Retail / Luxury Fashion
Employment Type: Full-Time
 
 Job Summary: 
We are currently looking for a dedicated and dynamic Client Advisor to join our team. The ideal candidate will be responsible for delivering exceptional customer service, building lasting client relationships, and ensuring seamless client experience.
 
 Key Responsibilities: 
 Greet and assist clients with a warm, professional, and personalized approach
 Understand client needs and recommend appropriate products or services
 Build and maintain strong, long-term relationships with clients
 Follow up with clients to ensure satisfaction and encourage repeat business
 Maintain a deep knowledge of the company s offerings, services, and promotions
 Achieve individual and team sales targets
 Handle client complaints and resolve issues efficiently
 Collaborate with internal teams to ensure client satisfaction
 
 Qualifications &amp; Requirements: 
 Fluency in Arabic is mandatory
 Good command of English is also required.
 Syrian and Lebanese nationalities are preferred
 Proven experience in a customer-facing or sales role
 Excellent communication and interpersonal skills
 Presentable, professional, and customer-focused attitude
 Ability to multitask and work in a fast-paced environment
 Team player with a positive, proactive mindset
 High level of integrity and confidentiality

Client Advisor

Al-Futtaim Automotive

Service Advisor Al-Futtaim Automotive Toyota Join to apply for the Service Advisor Al-Futtaim Automotive Toyota role at Al-Futtaim Automotive Get AI-powered advice on this job and more exclusive features. Job Requisition ID: 172973 Established in the 1930s as a trading business, Al Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions - automotive, financial services, real estate, retail and healthcare - the Group employs more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa. Al Futtaim Group partners with over 200 of the world's most admired and innovative brands. The Group's entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity, Al Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the Role Are you ready to be the face of Toyota in Dubai? We're looking for a passionate and customer focused Service Advisor to join our team. In this role, you'll represent our brand and deliver a seamless aftersales journey to our customers, ensuring satisfaction, loyalty, and revenue growth. What You Will Do <ul> <li>Build Relationships: Create strong, long lasting connections with customers to enhance retention and loyalty.</li> <li>Achieve Targets: Drive monthly revenue through strategic upselling and smart discount management.</li> <li>Consult & Deliver: Address customer needs with expert advice, ensuring vehicles are serviced right the first time.</li> <li>Keep Customers Informed: Provide timely updates on vehicle progress, maintaining our on time delivery promise.</li> <li>Resolve Concerns: Handle customer complaints efficiently, ensuring satisfaction and enhancing service scores.</li> <li>Adhere to Standards: Follow all company policies and procedures to deliver a consistent, premium customer experience.</li> </ul> Required Skills to Be Successful <ul> <li>Experience: Minimum of 3-5 years as a Service Advisor in an automotive dealership.</li> <li>Technical Knowledge: A solid understanding of automotive products, processes, and technical details.</li> <li>Customer Service: A passion for going the extra mile to delight customers.</li> <li>Language Skills: Strong English communication skills; Arabic is a plus!</li> </ul> About the Team You'll work closely with our Reception Manager, Aftersales Managers, and Workshop Teams. Together, you'll achieve monthly sales targets, deliver exceptional customer service, and ensure outstanding scores in Toyota Motor Corporation (TMC) evaluations. What Equips You For The Role <ul> <li>Diploma or Bachelor's degree in Automobile/Mechanical Engineering.</li> <li>Proficiency in MS Office (SAP knowledge preferred).</li> <li>Excellent communication and customer handling skills.</li> <li>A strong team player with the flexibility to work extended hours to meet targets and customer commitments.</li> </ul> About Al Futtaim Automotive A major division of the UAE based Al Futtaim Group of companies, Al Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer centric approach, constantly pushing the boundaries on innovation, quality standards, and value added service across our vast universe of customers - from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom made mobility solutions by delivering nothing less than world class omni channel experiences. Seniority Level Not Applicable Employment Type Full time Job Function Other Industries Retail<img src="https://www.jobg8.com/Tracking.aspx?%2fh34g3pSz%2f5g8Pl2gCALhxDd9Saa%2bCm2p" width="0" height="0" />

Service Advisor Al-Futtaim Automotive Toyota

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Service Advisor Al-Futtaim Automotive Toyota