sales coordinator

account manager

customer service representative Jobs in Dubai

customer service representative

sales consultant

customer service executive

customer advisor

Felix Rippl

Your area of responsibility 
 
<ul>
<li>
Customer onboarding: You will introduce new customers to our systems step by step and ensure that all processes are adhered to.
</li>
<li>
Approvals &amp; administration: You check whether all requirements are met and approve structured processes.
</li>
<li>
Customer service: You answer inquiries clearly, professionally and solution-oriented by phone and in writing.
</li>
<li>
Support &amp; Care: You are the reliable point of contact for our customers and ensure secure communication.
</li>
<li>
Live calls: You accompany group calls with clearly defined content and ensure clean processes and preparation.
</li>
</ul>
 
 
 What we offer you 
 
<ul>
<li>
Structured working environment: Fixed processes, clear responsibilities, cleanly documented processes.
</li>
<li>
Systematic induction: 2 to 4 weeks structured handover with checklists, tools and clear standards.
</li>
<li>
Reliable team: Everyone knows their role, cooperation is based on order, responsibility and commitment.
</li>
<li>
Planning security: Regulated working hours, long-term prospects, stable job in Dubai.
</li>
<li>
Modern working environment: Quiet, air-conditioned office with a focus on efficiency and concentration.
</li>
</ul>
 
 
 What you bring to the table 
 
<ul>
<li>
You work in a structured, responsible and solution-oriented manner.
</li>
<li>
You feel comfortable in clear systems and predetermined processes.
</li>
<li>
You communicate in a binding, objective and friendly manner, both by telephone and in writing.
</li>
<li>
You document conscientiously and ensure stable processes.
</li>
<li>
You take responsibility for your area and complete tasks cleanly.
</li>
<li>
Experience in customer contact, coaching or online marketing is a plus, but not a requirement.
</li>
</ul>
 
 Salary: 2,250 3,000 € net per month 
 
Induction period: 2 4 weeks 
 
Do you want a clearly structured job with responsibility in a stable environment? Then apply now, we look forward to hearing from you.

Customer Advisor

Commercial Bank of Dubai

Responsible for addressing customer needs, queries, and complaints, in an accurate and timely manner. The job holder is also responsible for the sales of assets and liability products. Principal Accountabilities: Work Management: Act as first point of contact in understanding customer s requirements, queries and assist walk-in customers to select appropriate service. Ensure to serve the customer with token, and encourage customer o use our digital channels. Ensure to provide customer statement and letters within TAT Receive customer requests through Operational CRM eForms &amp; KOFAX and execute for next steps with required original documents. Account Maintenance activities (EmiratesID Update, Passport Update, Contact Details Update and etc.) Remittances (Smart Form &amp; Manual Form) Standing order Trade Finance service documents Special Cheque Book requests Cheque Book delivery &amp; Returned Cheque Book handling (in not centralized branches) Returned Cheque process handling Stop payment instructions and execution CDM ,and ATM cash dispute Locker visit and maintenance Contact details update Statement request Trade license update PDC removal request Support PSAs for the onboarding and/or selling of products to new and existing customers which include products such as, CASA, Deposits, Loans and Credit Cards etc. with using the relevant systems in the branch. Ensure that all product applications are filled accurately, within the agreed timeframe and all the required documents are obtained and information entered captured correctly in the system to avoid re-work. Ensure that all customer applications submitted through the system within CBD policy guidelines. Proactively call existing and new customers and make agreed target number of appointments per week to review customer needs and make sales of other suitable CBD products. Review customer s database and explore opportunities for the sales of other suitable CBD products. Attend all relevant sales and service meetings (as appointed) to review performance and share best practice ideas. Register customers visiting Safe Deposit Locker, verify signature and accompany customer to the Vault to facilitate the locker access. Receive, register, and maintain a balance report on a daily basis against the physical stock (Cheque Books, Credit cards, Debit Cards, Returned Cheques etc.) held with BOM (under dual custody). At end of the day balance all the Kofax /Eform items with report and forwarded to CAU with acknowledgment Help Business segment customers for handling their Account related service requests, account opening needs Service and Quality Proactively help customers to reduce their waiting time. Ensure customers are on-boarded (new accounts) and served within prescribed SLAs. Ensures that all customer problems/complaints/queries are handled efficiently and according to standards and high level of service quality using the Operational CRM System.

Customer Service Advisor

Specialism: IFS - Internal Firm Services - OtherJob Description & Summary: At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.Position summary: To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.Primary duties and responsibilitiesFinancial<ul><li>Adhere to the allocated budget for the administrative function of the office</li></ul>Customer<ul><li>Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately</li><li>Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.</li></ul>Internal Process<ul><li>Assist with visitor check-in process</li><li>Maintain visitor and caller logs</li><li>Coordinate with mailroom for outside delivery/courier services with the help of Office administrators</li><li>Answer queries from visitors and callers, and refers them to the appropriate person</li><li>Perform general maintenance of the reception area</li><li>Co-ordinate with Security where relevant</li><li>Support office manager in events planning and organization</li><li>Act in accordance with regulations</li><li>Perform other administrative duties as required</li><li>Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met</li><li>Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed</li></ul>Education: High school certificate (equivalent) or Bachelor's degreeLanguage: Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plusOverall Experience: Min 3 years of experience in customer service related role such as front desk or receptionist roleSpecific Skills<ul><li>Experience with a professional services firm is an advantage</li><li>Knowledge and Skills</li><li>Strong organizational skills</li><li>Excellent oral communication and interpersonal skills</li><li>Must possess a professional telephone manner</li><li>Demonstrated ability to work under pressure</li><li>Demonstrated ability to work on own initiative</li><li>Demonstrated team player</li><li>Must possess a warm, friendly and professional demeanor</li><li>Basic PC skills on excel and word</li><li>Basic keyboard skills (at least 25 wpm)</li></ul>

PricewaterhouseCoopers

Primary duties and responsibilities
<ul>
 <li>Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately</li>
 <li>Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.</li>
</ul>
Internal Process
<ul>
 <li>Assist with visitor check-in process</li>
 <li>Maintain visitor and caller logs</li>
 <li>Coordinate with mailroom for outside delivery/courier services with the help of Office administrators</li>
 <li>Answer queries from visitors and callers, and refers them to the appropriate person</li>
 <li>Perform general maintenance of the reception area</li>
 <li>Co-ordinate with Security where relevant</li>
 <li>Support office manager in events planning and organization</li>
 <li>Act in accordance with regulations</li>
 <li>Perform other administrative duties as required</li>
 <li>Learning and Growth</li>
 <li>Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met</li>
 <li>Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed</li>
</ul>
Education High school certificate (equivalent) or Bachelor's degree
Language Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus 
Overall Experience Min 3 years of experience in customer service related role such as front desk or receptionist role
Specific Skills 
<ul>
 <li>Experience with a professional services firm is an advantage </li>
 <li>Strong organizational skills</li>
 <li>Excellent oral communication and interpersonal skills</li>
 <li>Must possess a professional telephone manner</li>
 <li>Demonstrated ability to work under pressure</li>
 <li>Demonstrated ability to work on own initiative</li>
 <li>Demonstrated team player</li>
 <li>Must possess a warm, friendly and professional demeanor</li>
 <li>Basic PC skills on excel and word</li>
 <li>Basic keyboard skills (at least 25 wpm)</li>
</ul>

CHANEL

<div>
 
 Immediate Opportunity: Client Care Advisor 3-Month Mission
 
 
 
 At CHANEL, we strive to deliver an unparalleled luxury experience to our clients worldwide. Our Client Care team plays a vital role in extending the boutique experience, offering seamless, personalized service with a human touch that is uniquely CHANEL.
 
 
 We are seeking a Client Care Advisor with a passion for luxury retail and exceptional customer service to join our team for a three-month mission, starting immediately. The Client Care Advisor will manage client interactions through calls, WhatsApp, and email, ensuring a seamless and luxurious experience for clients who are reaching to Boutiques across all divisions and E-commerce.
 
 
 Ideal candidates will have previous experience in luxury retail, customer service, or client care, with a preference for those familiar with Salesforce. This role requires availability for five-day work weeks, including weekends and late shifts, and is based in Dubai Design District. If you are ready to make an immediate impact and thrive in a dynamic environment, we want to hear from you.
</div>

Client Care Advisor - 3 months mission

Revvity

The role has both strategic and operational responsibilities:
 Become a trusted advisor to customers and uphold accountability for high levels of Customer service
 Identify Customer needs, translate them into solutions within the software and resolve problems
 Deliver project tasks and activities using both waterfall and Agile(R) methodologies
 Contribute to process and compliance improvements where required Implement allocated scientific and applications management project tasks in a timely manner completion and high-quality standards
 Work with identified resources sharing responsibilities as appropriate to support customers
 Track and report on assigned tasks on a regular basis and revise and keep all project documents up-to-date
 Participate and provide input effectively in team and customer meetings
 Implement and configure Customer templates to support collaboration and documentation of internal experimental processes

Enterprise Applications Consultant

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div> 
What we offer
We help the world run better.
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now!<div>
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</div> 
Who You&rsquo;ll become
A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the &ldquo;subject matter expert&rdquo; responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP&rsquo;s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts. 
What You&rsquo;ll Do
As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:<ul><li>
Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.</li><li>
Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li><li>
Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.</li></ul> 
The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. 
Solution areas focus: 
What You Bring<ul><li>
2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.</li><li>
Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.</li><li>
A cooperative and productive approach to working relationships, internally and externally.</li><li>
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li><li>
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
</li><li>A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.</li><li>
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
</li><li>Proficiency in English to engage with our global network.</li></ul><div> 
About SAP Academy for Customer Success</div>
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. 
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits. 
#SAPAcademyforCustomerSuccess
#SAPCSCareers<div></div><div> 
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners</div><div></div> 
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program 
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs together. 
 Our inclusion promise
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone&mdash;regardless of background&mdash;feels included and can perform at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company. We invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com. 
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.<div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 435227 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Solution Advisor Associate - SAP Academy for Customer Success - UAE National Opportunity (Hybrid)

Explore 4846+ Customer advisor in Dubai this November. Find roles across top companies and apply now to boost your career.

4846 customer advisor jobs IN Dubai

Customer Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Client Care Advisor - 3 months mission

Enterprise Applications Consultant

Solution Advisor Associate - SAP Academy for Customer Success - UAE National Opportunity (Hybrid)