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customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales representative

customer support representative Jobs in Lahore

customer support representative

customer assistance representative

Planlab Solutions

Location: Model Town Link Road, Lahore Shift: Afternoon (12 PM &ndash; 1 PM start, 9-hour shift)About the Role PlanLab Solutions is seeking a proactive Customer Support Representative to provide exceptional assistance to our international clients. You&rsquo;ll be managing customer interactions across chat, email, and phone, ensuring every customer walks away satisfied.Responsibilities<ul><li>Respond to customer queries via calls, live chat, and email.</li><li>Resolve issues related to products, accounts, and order processing.</li><li>Document customer interactions using CRM tools like Zendesk or Freshdesk.</li><li>Collaborate with the support team to maintain service quality.</li><li>Stay up to date on product updates and policies.</li></ul>Requirements<ul><li>Excellent English communication (spoken and written).</li><li>Good analytical and multitasking abilities.</li><li>Familiarity with Shopify, Gorgias, or Tidio is a plus.</li><li>Willingness to work flexible schedules, including weekends.</li></ul>Why PlanLab Solutions?<ul><li>Supportive team, no sales pressure.</li><li>Skill development opportunities and career growth.</li></ul>How to Apply: If you&rsquo;re passionate about providing outstanding customer service, we&rsquo;d love to hear from you. Please note that only shortlisted candidates will be contacted for further steps in the hiring process.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you fluent in spoken, written, and listening English? (Yes/No)</li><li>Are you available for the on-site afternoon shift? (12:00/1:00 PM onwards &ndash; 9 hours)</li><li>How would you rate your English proficiency? (Fluent / Native / Advanced / Intermediate / Basic).</li><li>Are you comfortable with handling outbound and inbound calls?</li><li>Can you write professional emails and handle live chat?</li><li>What is your current Salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

customer service representative - customer support agent

FineXcloud

Job Description:We are looking for a Customer Support Representative with experience in ERP systems to assist our clients with inquiries, technical issues, and product-related questions. As the first point of contact, you will play a key role in ensuring customer satisfaction and retention, while also supporting users on ERP-related functionalities.Responsibilities:<ul><li>Respond to customer queries via phone, email, or chat promptly and professionally.</li><li>Provide accurate information about products, services, and ERP functionalities.</li><li>Troubleshoot ERP-related issues and provide first-level support.</li><li>Resolve customer complaints and ensure a high level of satisfaction.</li><li>Record customer interactions and maintain detailed service records.</li><li>Collaborate with ERP consultants and technical teams to resolve complex issues.</li><li>Follow up with customers to ensure issues are fully resolved.</li></ul>Requirements:<ul><li>1 to 2 years of experience in customer support</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred)</li><li>Strong communication and problem-solving skills.</li><li>Basic understanding of ERP systems and business processes</li><li>Ability to stay calm and professional under pressure.</li><li>Only female candidates can apply</li><li>Basic computer skills and familiarity with CRM and ERP platforms.</li></ul>Apply Now: jobs@finexcloud.comJob Type: Full-timeWork Location: In person

Customer Support Representative

Crewlogix Technologies

Position Overview: We are seeking a motivated and customer-focused Customer Support Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, providing product/service information, addressing concerns, and driving sales through excellent communication and relationship-building skills.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Provide detailed information about products and services to potential and existing customers.</li><li>Identify customer needs and recommend suitable products or solutions.</li><li>Maintain positive relationships with customers by addressing concerns and resolving issues effectively.</li><li>Meet or exceed sales targets and contribute to overall team goals.</li><li>Accurately process orders, applications, and requests.</li><li>Keep records of customer interactions, transactions, and feedback.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree or equivalent experience preferred.</li><li>Prior experience in customer service or customer support roles is a plus.</li><li>Strong verbal and written communication skills.</li><li>Ability to handle challenging situations with patience and professionalism.</li><li>Goal-oriented, with proven ability to achieve sales targets.</li><li>Proficiency in MS Office and CRM tools is desirable.</li><li>Excellent problem-solving and interpersonal skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We are looking for someone fresh and offering the salary of PKR 30,000 per month, are you comfortable? </li></ul>Work Location: In person

MAF COLLECTIONS (SMC-PRIVATE) LIMITED

Customer Support Representative (CSR)Job SummaryIf you have the expertise and skills to deal with international customers to provide them support and keep them satisfied, IBP Global is the right place.As a Customer Support Representative, your primary responsibility is to provide efficient and timely customer support. You will handle customer queries and complaints through various communication channels such as email, phone, chat, and social media. Your job is to ensure that customers receive the best possible service and resolution to their issues.Key Responsibilities<ul><li>Responding promptly and professionally to customer inquiries and complaints via email, phone, chat, and social media</li><li>Troubleshooting and resolving customer issues by providing accurate and relevant information</li><li>Escalating complex issues to higher-level designers or management as required</li><li>Building rapport and maintaining good relationships with customers by providing exceptional customer service</li><li>Monitoring and tracking customer inquiries and complaints to ensure timely resolution and follow-up</li><li>Keeping up-to-date with product and service knowledge to provide accurate information to customers</li><li>Maintaining accurate and detailed customer records and updating them as necessary</li></ul>Requirements<ul><li>Proven customer support experience, preferably in a fast-paced environment</li><li>Excellent English spoken skills</li><li>Preferably female</li><li>Ability to work in a team environment</li><li>Strong problem-solving and analytical skills</li><li>Ability to manage multiple tasks simultaneously and prioritize effectively</li><li>Ability to work under pressure and meet tight deadlines</li><li>Proficiency in using computer applications and tools, including Microsoft Office</li></ul>Location: LahoreSalary: Rs 30,000 - 50,000 plus KPI bonus along with sales CommissionJob Type: Full-time (Night Shift 8 pm - 5 am)Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

Marham - Find a Doctor

Marham is looking for a Customer Support Representative to join our dynamic and mission-driven team. If you have a strong background in the pharmaceutical or healthcare industry and a passion for delivering exceptional customer service, we&rsquo;d love to hear from you!Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via live chat.</li><li>Handle and resolve customer complaints with empathy and accuracy, ensuring a positive and compliant resolution.</li><li>Maintain detailed and accurate records of customer interactions and issues in line with pharma industry standards.</li><li>Collaborate with internal departments (tech, medical, operations) to resolve complex issues efficiently.</li><li>Stay up-to-date with Marham&rsquo;s services and any regulatory requirements that may affect communication with users.</li><li>Manage multiple chat sessions simultaneously while maintaining a high level of professionalism and care.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree (preferably in Pharmacy, Life Sciences, or a related field).</li><li>Experience: Minimum 5 years of experience in customer support or complaint management, ideally within the pharmaceutical or healthcare sector.</li><li>Strong written communication skills in English.</li><li>Familiarity with chat systems, CRM tools, and online customer service platforms.</li><li>Ability to work under pressure, multitask, and meet performance KPIs.</li><li>Demonstrated ability to resolve complex customer concerns in a regulated industry.</li><li>Shift Timings: Multiple Shifts(specific hours to be discussed during the interview).</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Growth and learning opportunities within a health-tech company.</li><li>Supportive and collaborative work environment.</li><li>Be part of a mission to improve healthcare access for millions.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Do you have at least 5 years of experience in customer service or complaint management?</li><li>Do you have a Bachelor&rsquo;s degree in Pharmacy or a related field?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>

Tajir

<div>
 
 About Tajir
 
 
 
 Tajir is a new way for stores to buy inventory. Through the Tajir app, stores can order whenever they want, receive on-demand delivery, and choose from the largest selection of products available. Combined with transparent and competitive prices, Tajir takes a process that took a dozen hours every week and reduces it to a few minutes.
 
 
 For brands, Tajir ensures that products are always reliably stocked at stores. Brands enjoy higher margin sales with zero additional investment.
 
 
 Since our launch, we became the first company for Pakistan funded by Y Combinator, raised seed capital and further financing from Kleiner Perkins, and &mdash; most importantly &mdash; have served over 100,000 stores.
 
 
 Today, Tajir helps stores save money and boost sales. Our vision is to provide every store in Pakistan the essential services it needs to grow.
 
 
 
 Who We Are Looking For
 
 
 
 <ul>
 <li>
 0-2 years of experience in Customer Service or a related field (fresh graduates are welcome to apply!)
 </li>
 <li>
 Minimum 12 years of education.
 </li>
 <li>
 Male
 </li>
 <li>
 Strong Urdu communication skills.
 </li>
 <li>
 Residing in Lahore
 
 
 </li>
 </ul>
 
 What you will do
 
 
 
 <ul>
 <li>
 Respond to customer calls and text chats.
 </li>
 <li>
 Diagnose and tackle customer-facing issues.
 </li>
 <li>
 Analyze recurring problems and propose solutions.
 </li>
 <li>
 Coordinate with other departments to resolve customer complaints.
 </li>
 </ul>
</div>

Grand City

Key Responsibilities:1. Inbound and Outbound Calls&middot; Handle inbound calls from customers regarding payment due dates, account status, and recovery-related inquiries.&middot; Make outbound calls to clients for payment reminders, settlement discussions, and overdue balance recovery.&middot; Engage with customers who are in arrears, offering solutions and payment plans to bring their accounts up to date.&middot; Provide information about ongoing real estate projects, payment plans, and relevant offers.2. Queries Resolution&middot; Resolve customer queries related to their real estate investments, payment status, and account balances.&middot; Explain payment options, penalties, payment schedules, and any related terms and conditions.&middot; Assist clients in understanding their payment history, making necessary adjustments if applicable.&middot; Address and resolve client disputes related to payments, fees, and recovery processes.3. WhatsApp Communication Management&middot; Manage WhatsApp accounts for sending payment reminders, discount offers, and promotional messages.&middot; Share payment options, deadlines, and recovery information through WhatsApp to keep clients informed.&middot; Send voice notes to clients, explaining payment issues or offering personalized recovery solutions.&middot; Use WhatsApp to build better client relationships and encourage timely payments.4. Payment Sharing and Account Statements&middot; Generate and send payment statements to clients upon request and ensure timely delivery of all necessary documents.&middot; Share information on outstanding payments, payment history, and outstanding balances with customers.&middot; Assist clients in understanding their financial position with Grand City and help clarify any discrepancies.5. Payment Recovery &amp; Settlements&middot; Facilitate discussions with customers on overdue payments and provide clear options for settling debts.&middot; Offer flexible payment plans or settlement options to clients in arrears, ensuring a smooth recovery process.6. Data Entry and Documentation&middot; Accurately document all customer interactions, ensuring details are recorded in the customer management system.&middot; Maintain up-to-date client records, noting payment status, outstanding amounts, and communication history.&middot; Ensure that all communications (calls, WhatsApp messages, emails) are logged appropriately.7. Compliance and Reporting&middot; Maintain confidentiality of customer data and financial information at all times.&middot; Report daily progress on recovery targets, call outcomes, and payment statuses to management.Job Type: Full-timePay: Up to Rs45,000.00 per monthWork Location: In person

Explore 900+ Customer assistance representative in Lahore this October. Find roles across top companies and apply now to boost your career.

900 customer assistance representative jobs IN Lahore

customer service representative - customer support agent

Customer Support Representative

Customer Support Representative

Customer Support Representative (CSR)

Customer Support Representative

Customer Support Representative

Customer Support Representative