customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

call center agents

customer sales representative Jobs in Lahore

customer sales representative

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

customer care agent

IGET Solutions PVT Ltd

IGET SOLUTIONS PVT LTD looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer interactions, resolving queries.Key Responsibilities:<ul><li>Handle customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries via phone, email, or live chat promptly and effectively.</li><li>Provide accurate information about company services, processes, and policies.</li><li>Resolve customer complaints and issues while maintaining a positive customer experience.</li><li>Maintain detailed and accurate records of customer interactions in the system.</li><li>Follow up with customers to ensure their concerns are resolved.</li><li>Maintain a professional tone and deliver high-quality customer support at all times.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to handle customers calmly and professionally under pressure.</li></ul>Timings: 5:00 PM Till 2:00AM LOCATION: Johar Town-Opposite of emporium mall-Gate 3. NIGHT SHIFT. Salary: Up to Rs. 80,000/Pay: Up to Rs80,000.00 per monthWork Location: In person

Customer Service Representative

ChatPandas

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 Responding to customer inquiries via phone, email, or chat in a professional and timely manner.
 </li>
 <li>
 Providing product and service information to customers.
 </li>
 <li>
 Resolving customer complaints and issues with patience and empathy.
 </li>
 <li>
 Identifying and resolving customer problems or concerns efficiently.
 </li>
 <li>
 Escalating complex issues to the appropriate department for resolution.
 </li>
 <li>
 Maintaining in-depth knowledge of our products and services.
 
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 1 Years of experience in customer service or a related field.
 </li>
 <li>
 Strong customer service skills with the ability to manage a high volume of customer inquiries.
 </li>
 <li>
 Excellent communication skills both written and verbal.
 </li>
 <li>
 Must have basic English conversational skills.
 </li>
 <li>
 Proficiency in using customer service software and tools.
 
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent. Additional education is a plus.
 
 
 
 </li>
 </ul>
 
 Additional Details:
 
 
 
 <ul>
 <li>
 GITMIT Co-Working Space, Gulberg 3.
 </li>
 <li>
 9 hours a day work time with 6 days a week Onsite
 </li>
 <li>
 Evening/Night Shifts
 </li>
 </ul>
</div>

Customer Support Executive

Code Flairs

We're looking for a dedicated and professional Customer Support Representative to join our growing team in Gulberg 3, Lahore. If you have strong communication skills and a passion for helping customers, we want to hear from you.Key Responsibilities<ul><li>Handle customer inquiries professionally via phone, chat, and email</li><li>Provide quick and effective solutions to customer issues</li><li>Ensure excellent customer satisfaction at every touchpoint</li><li>Maintain clear, professional, and empathetic communication</li><li>Deliver outstanding support in a fast-paced environment</li></ul>Requirements<ul><li>Excellent verbal and written communication skills</li><li>Previous customer support or call center experience (preferred but not required)</li><li>Ability to multitask and work under pressure</li><li>Problem-solving attitude with attention to detail</li><li>Proficiency in basic computer applications</li><li>Must be able to work on-site in Gulberg 3, Lahore</li></ul>Benefits<ul><li>Competitive salary</li><li>Professional work environment</li><li>Growth opportunities</li></ul>How to ApplySend your resume via WhatsApp to: +92 325 428 3182(No calls &ndash; only WhatsApp messages will be considered)Pay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Customer Support Representative (Females Only)

Glow

<div>
 
 About Glow
 
 
 At
 
 Glow
 
 , we believe in
 
 protecting the dreams of small businesses.
 
 
 We're building the
 
 smartest insurance platform for small businesses
 
 &mdash; combining
 
 real human expertise
 
 with
 
 AI-powered technology
 
 to make insurance simple, transparent, and proactive. Behind every small business is someone who took a risk to build something better. Glow ensures they're protected &mdash; so they can grow with confidence and without limits.
 
 
 We've raised
 
 $24M in Series A funding
 
 from world-class investors to power that mission.
 
 
 
 The Problem We're Solving
 
 
 
 Jane runs a 20-person restaurant. She's busy managing staff, customers, rising costs, and compliance requirements. Insurance is something she only thinks about when something goes wrong.
 
 
 Glow exists to change that.
 
 
 We're building the insurance platform for small businesses&mdash;helping owners get the right coverage, better pricing, and proactive support before problems become expensive surprises.
 
 
 AI is at the center of that mission.
 
 
 
 What You'll Build
 
 
 This isn't a chatbot role.
 
 
 You'll build AI systems that directly impact how small businesses manage risk and insurance:
 
 
 
 <ul>
 <li>
 Proactive Coverage Intelligence that identifies coverage gaps and opportunities before customers know they exist
 </li>
 <li>
 Risk Advisory Systems that monitor payroll, class codes, audits, and claims trends to surface issues early
 </li>
 <li>
 Pre-Quote &amp; Pre-Underwriting Workflows that help us quote faster and more accurately than competitors
 </li>
 <li>
 24/7 AI Support Experiences that help customers understand coverage, make changes, and file claims in plain language
 </li>
 <li>
 Internal AI Copilots that amplify the productivity of every team at Glow
 
 
 
 
 </li>
 </ul>
 Insurance is a high-stakes, information-dense domain where AI can create meaningful leverage. The systems you build will have real-world consequences and measurable impact.
 
 
 
 What You'll Do
 
 
 You'll own products and features end-to-end - from identifying the problem to shipping the solution and measuring results.
 
 
 Product Ownership
 
 
 
 <ul>
 <li>
 Work directly with users, teammates, and stakeholders to understand problems deeply
 </li>
 <li>
 Turn ambiguity into clear plans, product requirements, and execution
 </li>
 <li>
 Own outcomes, not just implementation
 
 
 
 
 </li>
 </ul>
 Build AI-Native Products
 
 
 
 <ul>
 <li>
 Design and integrate LLM-powered workflows using prompts, tool calling, structured outputs, RAG, and agent architectures
 </li>
 <li>
 Build systems that are reliable, measurable, and production-ready
 </li>
 <li>
 Improve prompts, evaluations, context management, and agent tooling across the company
 
 
 
 
 </li>
 </ul>
 Ship Across the Stack
 
 
 
 <ul>
 <li>
 Build production software using:
 </li>
 <ul>
 <li>
 Node.js
 </li>
 <li>
 React &amp; TypeScript
 </li>
 <li>
 GraphQL
 </li>
 <li>
 PostgreSQL
 </li>
 <li>
 AWS
 </li>
 <li>
 Temporal
 
 
 
 
 </li>
 </ul>
 </ul>
 No layer of the stack is off-limits.
 
 
 Validate &amp; Iterate
 
 
 
 <ul>
 <li>
 Monitor what you ship
 </li>
 <li>
 Measure user and business outcomes
 </li>
 <li>
 Debug, improve, and continuously refine systems after launch
 
 
 
 
 </li>
 </ul>
 Use AI as a Force Multiplier
 
 
 Claude Code, Cursor, and agentic development tools are core parts of our workflow.
 
 
 You'll use them heavily&mdash;but you'll also know when they're wrong.
 
 
 The job isn't writing every line yourself. The job is exercising the judgment to identify edge cases, flawed assumptions, security risks, and incorrect implementations before they reach production.
 
 
 
 Who We're Looking For
 
 
 We care less about years of experience and more about ownership, judgment, and execution.
 
 
 You should have:
 
 
 
 <ul>
 <li>
 1-3 years of software engineering experience (exceptional candidates outside this range are encouraged to apply)
 </li>
 <li>
 A track record of shipping real products or features end-to-end
 </li>
 <li>
 Daily hands-on use of Claude Code, Cursor, or similar AI development tools
 </li>
 <li>
 Experience building with LLM APIs such as Anthropic, OpenAI, or equivalent
 </li>
 <li>
 Experience shipping at least one AI feature involving tool use, structured outputs, RAG, or agent workflows
 </li>
 <li>
 Strong proficiency with Node.js and React/TypeScript
 </li>
 <li>
 Working knowledge of GraphQL, PostgreSQL, and AWS
 </li>
 <li>
 Strong product instincts and customer empathy
 </li>
 <li>
 Excellent technical judgment and attention to detail
 </li>
 <li>
 A bias toward action and ownership
 </li>
 <li>
 Low ego, high EQ, and a collaborative mindset
 
 
 
 
 </li>
 </ul>
 A Computer Science or Software Engineering degree is preferred, but demonstrated ability and a strong shipping record matter more than credentials.
 
 
 
 Nice to Have
 
 
 
 
 <ul>
 <li>
 Experience at an early-stage or high-growth startup
 </li>
 <li>
 Familiarity with:
 </li>
 <ul>
 <li>
 Vercel AI SDK
 </li>
 <li>
 LangChain / LangGraph
 </li>
 <li>
 Anthropic SDK
 </li>
 <li>
 OpenAI Agents
 
 
 </li>
 </ul>
 <li>
 Experience building RAG systems, embeddings pipelines, or vector databases (pgvector, Pinecone, Weaviate)
 </li>
 <li>
 Experience building MCP servers or agent tooling
 </li>
 <li>
 Experience designing evaluation frameworks for LLM systems
 </li>
 <li>
 Public AI projects, open-source contributions, or a strong GitHub portfolio
 </li>
 <li>
 Strong product design and UX instincts
 
 
 
 </li>
 </ul>
 Why Glow
 
 
 Build AI That Matters
 
 
 Work on systems that proactively protect small businesses&mdash;not demo projects or experimental side initiatives.
 
 
 AI-Native Culture
 
 
 Frontier models and agentic workflows are embedded in how we operate every day.
 
 
 Ownership &amp; Autonomy
 
 
 Own meaningful problems from day one and see the direct impact of your work.
 
 
 Startup Velocity
 
 
 Move quickly, experiment often, and ship continuously.
 
 
 Accelerated Growth
 
 
 Develop product thinking, engineering judgment, and AI-native execution skills at a level few teams can offer.
 
 
 Mission-Driven Work
 
 
 Behind every small business is someone who took a risk to build something meaningful. We help protect what they've built.
 
 
 Glow is backed by
 
 $24M in Series A funding
 
 and is building the future of small business insurance from our office in Lahore.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Product Engineer

Half Price Packaging PVT Ltd

We are looking for a motivated Calling Agent who is fluent in both English and Urdu. The candidate will be responsible for handling inbound and outbound calls, assisting customers, providing information about products and services, resolving inquiries, and maintaining professional communication at all times.Key Responsibilities<ul><li>Make and receive customer calls professionally.</li><li>Communicate effectively in both English and Urdu.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer complaints and escalate issues when necessary.</li><li>Maintain call records and update customer information in the system.</li><li>Meet daily and monthly performance targets.</li><li>Follow company guidelines and quality standards.</li></ul>Requirements<ul><li>Fluency in English and Urdu (spoken and written).</li><li>Strong communication and interpersonal skills.</li><li>Basic computer knowledge and typing skills.</li><li>Ability to work in a fast-paced environment.</li><li>Previous call center or customer service experience is preferred but not required.</li><li>Positive attitude and problem-solving skills</li></ul>Salary &amp; Benefits<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Training and career growth opportunities</li></ul>Pay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Calling Agents ( English and Urdu )

We are hiring Fresh Call Center Agents to join our growing team. This is a great opportunity for freshers, students, and graduates who want to start their career in the call center and customer service industry.Key Responsibilities<ul><li>Handle inbound and outbound customer calls</li><li>Provide information about company services</li><li>Communicate with customers professionally</li><li>Maintain call records and customer details</li><li>Achieve daily and monthly performance targets</li></ul>Requirements<ul><li>Freshers are encouraged to apply</li><li>Good communication skills (English &amp; Urdu)</li><li>Basic computer knowledge</li><li>Confident and energetic personality</li><li>Ability to work in a target-based environment</li></ul>Benefits<ul><li>Fixed Salary + Commission</li><li>Training Provided</li><li>Performance Bonuses</li><li>Career Growth Opportunities</li><li>Professional Work Environment</li></ul>How to ApplySend your CV with the subject line: Call Center Agent &ndash; Fresher#CallCenterJobs #CSRJobs #FreshersJobs #CustomerService #SalesJobs #HiringNowPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agents (Freshers )

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring: Tele Sales Agents (Outbound)Location: LahoreSalary: PKR 40,000 + IncentivesAre you confident, persuasive, and driven by targets? Join our dynamic team as a Tele Sales Agent and play a key role in connecting customers with products they&rsquo;ll love. If you enjoy conversations, closing deals, and earning incentives&mdash;this opportunity is for you!Key Responsibilities:<ul><li>Make outbound (cold) calls to potential clients and generate leads</li><li>Introduce and promote company products/services effectively</li><li>Understand customer needs and offer tailored solutions</li><li>Upsell products whenever possible to maximize revenue</li><li>Maintain and update customer records (names, contacts, details)</li><li>Keep accurate records of calls, leads, and sales activity</li><li>Follow up with potential clients to close deals</li></ul>Requirements:<ul><li>Intermediate / Bachelor&rsquo;s Degree</li><li>Minimum 6 months of telesales or customer service experience</li><li>Strong communication, negotiation, and convincing skills</li><li>Proven ability to meet or exceed sales targets (preferably over the phone)</li><li>Familiarity with CRM software and telephone systems</li><li>Ability to quickly learn and explain products/services</li><li>Excellent English communication skills</li></ul>Why Join Us?<ul><li>Competitive base salary + uncapped incentives</li><li>Friendly and growth-oriented work environment</li><li>Opportunity to develop strong sales and communication skills</li><li>Career growth for high performers</li></ul>Pay: From Rs40,000.00 per monthWork Location: In person

Tele Sales Agents (Outbound)

Explore 222+ Customer care agent in Lahore this June. Find roles across top companies and apply now to boost your career.