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customer service representative Jobs in Lahore

customer service representative

sales development representative Jobs in Lahore

sales development representative

customer sales representative Jobs in Lahore

customer sales representative

customer care agent

Web Applications & Data Integration Company

Job Title: Customer Service RepresentativeLocation: College Road, Lahore Employment Type: Full-Time Shift Timing: 9:00 PM &ndash; 6:00 AM PKT (Night Shift)Position SummaryWe are looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will act as the primary point of contact between the company and its customers, ensuring high-quality service, resolving inquiries efficiently, and maintaining strong customer satisfaction.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person</li><li>Identify customer concerns, determine root causes, and provide appropriate solutions with follow-up</li><li>Maintain accurate and updated records in the CRM system</li><li>Process orders, applications, forms, and service requests accurately</li><li>Follow company communication standards, policies, and service guidelines</li><li>Escalate complex or unresolved issues to the relevant internal departments</li><li>Provide feedback to improve customer service processes</li><li>Handle returns and exchanges according to company policies</li><li>Maintain a courteous, empathetic, and professional attitude at all times</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant field</li><li>Prior experience in customer support or client service roles preferred</li><li>Strong verbal and written communication skills with excellent phone etiquette and active listening</li><li>Familiarity with CRM platforms is a plus</li><li>Ability to multitask, prioritize responsibilities, and manage time effectively</li><li>Strong problem-solving skills with attention to detail</li></ul>Job Type: Full-Time**Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Are you willing to work the night shift from 9:00 PM to 6:00 AM PKT?</li></ul>Work Location: In person

Customer Service Representative

DS Marketing Agency

Customer Service Representative (CSR) &ndash; Fresh Graduates EncouragedCompany: Digi Sparo Job Type: Full-Time Location: [Lahore/ On-site ] Shift: Evening &amp; Night Shifts Salary: [40000 to 80000]Job SummaryDigi Sparo is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. This opportunity is ideal for fresh graduates and entry-level candidates who are looking to begin their professional career in customer service. Comprehensive training will be provided.We are looking for individuals with strong communication skills, a positive attitude, and a willingness to learn.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve customer concerns efficiently and courteously</li><li>Maintain accurate records of customer interactions</li><li>Meet performance targets and quality standards</li><li>Follow company policies and data protection guidelines</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent qualification</li><li>Fresh graduates are encouraged to apply</li><li>Strong verbal and written communication skills</li><li>Basic computer proficiency</li><li>Ability to work flexible shifts (if required)</li><li>Customer-oriented mindset</li></ul>Skills<ul><li>Communication Skills</li><li>Active Listening</li><li>Problem-Solving</li><li>Time Management</li><li>Teamwork</li></ul>Benefits<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Paid training</li><li>Career growth opportunities</li><li>Inclusive and supportive work environment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Customer Service Representative)

Intech Sky Pvt Ltd

Job Description:Night ShiftSCR is hiring motivated and confident Customer Service Representatives to join our growing team. The selected candidate will handle customer calls and messages, resolve queries, and provide professional customer support.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls</li><li>Respond to customer inquiries and complaints professionally</li><li>Maintain accurate customer records</li><li>Provide information about company products and services</li><li>Ensure high levels of customer satisfaction</li></ul>Requirements:<ul><li>Good English speaking and writing skills</li><li>Excellent communication skills</li><li>Clear and confident voice</li><li>Basic computer knowledge (MS Office, email, etc.)</li><li>Strong listening and problem-solving skills</li><li>Freshers and experienced candidates are welcome to apply</li><li>Minimum Education: Intermediate / Bachelor&rsquo;s preferred</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary package</li><li>Performance-based bonuses</li><li>Professional work environment</li><li>Training and career growth opportunities</li></ul>How to Apply:Interested candidates can submit their CV 03266890239Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Compass Training and Consultancy Pvt. Ltd.

We are seeking a seasoned Customer Experience &amp; Sales Specialist to serve as the voice of our brand for a global clientele. In this role, you will not merely answer questions; you will drive sales and provide premium support across international markets.This position is designed for a career-driven professional with a strong background in E-commerce who thrives in a fast-paced, omnichannel environment. You will manage complex inquiries, facilitate sales, and ensure seamless order fulfillment while maintaining impeccable service standards.Key Responsibilities<ul><li>Omnichannel Communication: Manage high-volume inbound inquiries via Live Chat, VOIP/Phone, and Email with a focus on &quot;First Contact Resolution&quot; and sales conversion.</li><li>E-commerce Operations: Expertly navigate order management systems to handle complex logistics, returns, product advisory, and payment queries.</li><li>Proactive Engagement: Execute strategic outbound calls for case resolution and sales follow-ups to maximize customer retention and lifetime value.</li><li>Cross-Functional Collaboration: Liaise effectively with internal Sales, Logistics, and Technical Support departments to streamline operations and solve escalated issues.</li><li>CRM Management: Maintain meticulous records of all client interactions within the CRM, ensuring data integrity and accurate reporting.</li><li>Brand Ambassadorship: Maintain a polished, customer-centric attitude at all times, de-escalating conflicts with professionalism and empathy.</li></ul>Mandatory Requirements (Please Read Carefully)<ul><li>Experience: Minimum of 3 years of proven experience in Customer Support and Sales within an International E-commerce environment.</li><li>Language Proficiency: Native or C2-level proficiency in English is non-negotiable. You must possess exceptional verbal articulation (neutral accent preferred for international markets) and flawless written grammar.</li><li>Industry Knowledge: Demonstrated experience with E-commerce platforms (e.g., Shopify, Magento, Salesforce) and ticketing systems (e.g., Zendesk, Intercom).</li><li>Education: Bachelor&rsquo;s Degree required.</li></ul>Candidate Profile<ul><li>Global Mindset: You have prior experience serving customers in North American, European, or Australian markets and understand international service expectations.</li><li>Tech-Savvy: You are comfortable juggling multiple software tools simultaneously and learning new systems rapidly.</li><li>Problem Solver: You are detail-oriented and proactive, capable of working independently to resolve issues without constant supervision.</li><li>Resilient: You maintain composure under pressure and treat challenging interactions as opportunities to build loyalty.</li></ul>Job Type: Full-timePay: Rs140,000.00 - Rs155,000.00 per monthApplication Question(s):<ul><li>Have you worked with international customers?</li><li>How would you rate your English?</li></ul>Work Location: In person

Customer Service Agent

MHI Services Pvt. Ltd.

We are looking for a motivated German-speaking Customer Service Representative with C1/B2 level proficiency to join our in-house team. The ideal candidate will handle customer inquiries, provide support, and ensure a smooth customer experience.Key Responsibilities:<ul><li>Respond to customer queries via email, chat, and phone in German</li><li>Provide product/service information and resolve customer issues efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal teams to ensure timely solutions</li><li>Conduct regular follow-ups to ensure customer satisfaction and issue resolution</li><li>Work collaboratively with a responsive team environment</li><li>Follow company policies and quality standards</li></ul>Requirements:<ul><li>German language proficiency at C1 or B2 level</li><li>At least a Bachelor&rsquo;s degree</li><li>Previous customer service experience is preferred</li><li>Strong communication, problem-solving, and decision-making skills</li><li>Good computer skills (MS Office and other relevant systems)</li><li>Strong problem-solving ability and decision-making power</li><li>Team player with the ability to work collaboratively</li><li>Ability to work in an office environment (in-house)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have Goethe or acceptable certification proof of your current level of German?</li><li>What is your current level of German?</li><li>Are you comfortable working in an in-house office environment?</li><li>Have you previously did any professional work related to German Language CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

German Language Customer Service Representative (C1/B2 Level)

Crewlogix

Job SummaryWe are looking for a detail-oriented and customer-focused Ticketing Agent to join our travel operations team. The ideal candidate will be responsible for issuing, reissuing, and managing airline tickets while ensuring accurate reservations, fare calculations, and excellent customer service.Key Responsibilities<ul><li>Handle domestic and international airline ticket bookings.</li><li>Issue, reissue, cancel, and refund tickets using GDS systems.</li><li>Provide fare quotes and advise customers on best travel options.</li><li>Manage flight schedules, seat selection, and special requests.</li><li>Ensure compliance with airline rules, fare policies, and procedures.</li><li>Coordinate with airlines for changes, upgrades, and disruptions.</li><li>Maintain accurate booking records and client documentation.</li><li>Assist sales team with ticketing support for Umrah and tour packages.</li><li>Handle customer queries professionally via phone, email, and WhatsApp.</li></ul>Requirements &amp; Qualifications<ul><li>Diploma / Bachelor&rsquo;s in Travel, Tourism, or related field (preferred).</li><li>1&ndash;3 years of experience as a Ticketing Agent or Travel Consultant.</li><li>Hands-on experience with GDS systems such as Amadeus, Sabre, or Galileo.</li><li>Strong knowledge of airline fares, routings, and ticketing rules.</li><li>Familiarity with refund, reissue, and cancellation procedures.</li><li>Good communication skills in English and Urdu (Arabic is a plus).</li><li>Basic computer skills (MS Office, email handling)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary? </li><li>What is your expected salary? </li></ul>Work Location: In person

Ticketing Agent

Astral Logistics Solutions

Role DescriptionThis is a full-time on-site role for a Truck Dispatch Sales Agent. The Truck Dispatcher will be responsible for coordinating and scheduling trucking activities, communicating with drivers and clients, tracking shipments, and ensuring timely deliveries. Additionally, the agent will handle administrative tasks and maintain accurate records.You must have following qualities:<ul><li>Capable of capturing customer attention and satisfaction.</li><li>Time management and duty adherence.</li><li>Use of professional, positive language.</li></ul>NO REMOTE JOBS AVAILABLESalary Structure<ul><li>Experienced Agents: 40k to 60k basic salary (depending on your previous experience)</li></ul>Skills<ul><li>They need to have excellent communication and negotiation skills.</li><li>Patience.</li><li>Problem Solver.</li><li>Ability to prioritize task and management.</li></ul>Qualifications<ul><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and prioritize efficiently</li><li>Knowledge of transportation logistics and supply chain management</li><li>Proficiency in using dispatch software and GPS systems</li><li>Strong problem-solving skills and attention to detail</li><li>Experience in the trucking or logistics industry is a plus</li><li>High school diploma or equivalent; additional certifications are a bonus</li></ul>Job Types: Full-time, FresherPay: From Rs45,000.00 per monthExperience:<ul><li>Call Center: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Call Center Agent - US Trucking

Explore 423+ Customer care agent in Lahore this February. Find roles across top companies and apply now to boost your career.