customer sales representative Jobs in Lahore

customer sales representative

sales representative

sales manager

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customer support representative Jobs in Lahore

customer support representative

customer care agent

Achha Foods

Order ManagementAnswer inbound calls and Online customer and take orders for a variety of dairy products.Accurately record customer orders in the company's order management system.Verify and confirm order details with customers to ensure precision.Customer ServiceAddress customer inquiries regarding product availability, pricing, and delivery schedules.Handle complaints and escalate unresolved issues to the appropriate department.Maintain a polite and professional tone with customers at all times.Product KnowledgeStay updated on the company's product catalog, including new launches and seasonal items.Provide customers with recommendations based on their needs.Coordination and CommunicationCommunicate order details to inventory and logistics teams to ensure timely fulfillment.Notify customers about any order changes, delays, or promotions.Record Keeping and ReportingMaintain accurate and up-to-date records of orders, cancellations, and customer feedback.Prepare daily order reports for review by the Customer Service Manager.Upselling and PromotionInform customers about special offers, discounts, or new products to boost sales.Suggest complementary products to enhance customer orders.Any other responsibilities provided by the companyJob Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Can you travel to Green forts 2 on daily basis?</li><li>Are you resident of Lahore?</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Call Centre or Customer Care: 1 year (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Customer Care Agent (Female)

King Revolution Inc

Job descriptionKing Revolution Inc. is looking for a customer services/support representative with superior English communication skills and a great work ethic to join our team. As the CSR, you will be dealing with the customers to meet their needs, answer their questions and provide support.Your expected responsibilities may include:Answer customer queries via Phone, Email, Social Media. Update customer records in the system including notes about their feedback etc. Managing orders of customers through coordinating with different departments. Encourage customers to participate in different activities via online forums etc. Strong customer support background. Able to communicate concisely our company policies to clients.Requirements: -&middot; Education requirement Intermediate to Graduate.&middot; Minimum of 1-2 years experience customer service for a company.&middot; Quick learner with the ability to absorb extensive information of our product offerings, and communications/advertising program&middot; Proactive personality and self-motivator&middot; Comfortable using computers.&middot; The candidate should be able to understand, speak and write English (Perfect English language is a must)<ul><li>Flexible for rotation in shift.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Support Representative

Retail Direct Private Limited

Role and Responsibilities<ul><li>As a Customer Service &amp; Sales Representative, you'll be the first point of contact for our valued clients.</li><li>You&rsquo;ll assist them across multiple channels &mdash; including live chat, phone, and email &mdash; to ensure they receive quick, helpful, and friendly support.</li><li>Responding to inbound live chats, phone calls, and emails from customers</li><li>Making outbound calls and follow-ups as needed for case resolutions or sales queries</li><li>Handling inquiries related to orders, returns, products, and general support</li><li>Working closely with internal teams (sales, logistics, technical support) to resolve customer cases</li><li>Logging all customer communications accurately in our CRM system</li><li>Escalating unresolved issues to the appropriate team or Team Manager</li><li>Maintaining a positive, customer-first attitude &mdash; even when challenges arise</li></ul>Qualifications and Education Requirements<ul><li>Bachelor&rsquo;s</li></ul>Key Requirements<ul><li>Minimum 1 year experience in a similar role.</li><li>A strong communicator &mdash; both written and verbal (fluent English required)</li><li>Comfortable juggling multiple channels &mdash; live chat, phone, and email</li><li>Confident using computers and learning new systems quickly</li><li>Detail-oriented, proactive, and a natural problem-solver</li><li>Able to work independently and as part of a collaborative, supportive team</li><li>Passionate about delivering 5-star customer experience.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Agent

JAZAK BUILDERS

Job Title: Customer Service Representative (Female) Company: Jazak Builders(Canada) Location: Johartown Lahore Job Type: Full-Time Work Schedule: Monday to Saturday, 6:00 PM to 3:00 AMAbout Us:Jazak Builders is a dynamic construction company dedicated to delivering high-quality projects and exceptional customer experiences. We are seeking a skilled and professional Female Customer Service Representative to join our team and provide outstanding support to our clients.Job Description:We are looking for a Female Customer Service Representative with excellent communication skills to handle customer inquiries via text, calls, and emails. The ideal candidate will be responsible for addressing and resolving customer queries efficiently, ensuring client satisfaction, and maintaining a positive company image.Key Responsibilities:<ul><li>Respond promptly to customer inquiries via text messages, phone calls, and emails.</li><li>Provide accurate information about Jazak Builders&rsquo; services, projects, and policies.</li><li>Resolve customer issues and complaints in a professional and timely manner.</li><li>Maintain detailed records of customer interactions and follow-ups.</li><li>Collaborate with internal teams to ensure customer queries are addressed effectively.</li><li>Uphold a high standard of customer service to enhance client satisfaction and loyalty.</li></ul>Requirements:<ul><li>Gender: Female.</li><li>Experience: Previous experience in customer service or a similar role is preferred.</li><li>Communication Skills: Excellent verbal and written communication skills in English.</li><li>Technical Skills: Proficiency in handling emails, text messaging platforms, and basic computer applications.</li><li>Availability: Must be available to work full-time from 6:00 PM to 3:00 AM, Monday to Saturday.</li><li>Soft Skills: Strong problem-solving abilities, patience, and a customer-centric attitude.</li><li>Language: Fluency in English; additional languages are a plus.</li></ul>Benefits:<ul><li>Competitive salary (details to be discussed during the interview process).</li><li>Opportunity to work with a growing and reputable company.</li><li>Supportive team environment with opportunities for professional growth.</li></ul>How to Apply:Interested candidates are invited to submit their resume.Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Do you have strong English speaking and writing skills?</li></ul>Experience:<ul><li>CSR: 2 years (Required)</li></ul>Work Location: In person

CSR - Customer Service Representative

HR Ways

About the job Customer Support RepresentativeReact DeveloperClient company introduction:&#65279;&#65279;Our client is a leading data and research company empowering informed decisions in Pakistani markets through unbiased insights, advanced platforms, and tailored solutions.Job Description:We are looking for a dedicated and proactive Customer Support Representative to join our team. The ideal candidate will be responsible for providing timely and accurate support to our users and addressing queries related to all our products. You will serve as the first point of contact for users, ensuring a positive customer experience and contributing to overall customer satisfaction.Key Responsibilities:<ul><li>Respond promptly to user inquiries via email, chat, or phone.</li><li>Provide accurate information and guidance regarding all company products and services.</li><li>Troubleshoot and resolve basic user issues or escalate complex issues to the appropriate team.</li><li>Maintain a detailed record of customer interactions and feedback.</li><li>Identify recurring issues and provide suggestions for process improvements.</li><li>Ensure a high level of user satisfaction through professional and courteous communication.</li><li>Respond promptly and professionally to customer inquiries via email, chat, or phone.</li><li>Provide accurate information and guidance regarding all company products and services.</li><li>Troubleshoot and resolve basic user issues or escalate complex issues to the appropriate team.</li><li>Document and track customer interactions, issues, and resolutions in the CRM system.</li><li>Identify recurring issues and suggest improvements to processes, products, or services.</li><li>Assist in onboarding new users and guiding them through product usage.</li><li>Follow up with customers to ensure their issues are fully resolved and they are satisfied.</li><li>Collaborate with internal teams (product, operations, technical) to resolve user problems quickly.</li><li>Maintain up-to-date knowledge of all products, services, and company policies.</li><li>Provide feedback to management regarding customer pain points, trends, and opportunities for improvement.</li><li>Contribute to building knowledge base articles, FAQs, and support documentation.</li></ul>Required Skills:<ul><li>&#65279;Bachelors degree in Business, Communications, or a related field (or equivalent experience).</li><li>Excellent communication skills with the ability to explain complex information clearly.</li><li>Strong problem-solving mindset with attention to detail.</li><li>Empathetic and patient, able to handle customer queries professionally.</li><li>Quick learner, adaptable, and willing to take initiative.</li><li>Ability to manage multiple tasks efficiently in a fast-paced environment.</li><li>Collaborative team player with a customer-first attitude.</li><li>0 - 1 year of experience in customer support or a related field.</li></ul>EducationBachelors degree in Computer Science or related field (or equivalent industry experience)Job Details:Experience: 0 to 1 yearsWork Timings : 09:00 am to 6:00 pm&#65279;Work Days: Monday to Friday&#65279;Location: Lahore, PakistanAbout HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.Job Type: Full-timePay: Rs60,000.00 per monthWork Location: In person

Blue Star Manufacturing Pvt Ltd

Position Title: Customer Service Representative Department: Customer Support / Operations Reports To: Customer Service Supervisor / ManagerRole PurposeTo provide excellent service by handling customer inquiries, complaints, and requests efficiently while ensuring customer satisfaction and loyalty.Key Responsibilities<ul><li>Handle incoming/outgoing calls, emails, live chat, and in-person inquiries professionally.</li><li>Provide accurate information about products, services, pricing, and policies.</li><li>Resolve customer complaints promptly and escalate complex issues when necessary.</li><li>Maintain customer interaction records in CRM or relevant systems.</li><li>Process orders, forms, applications, and requests accurately.</li><li>Follow up on unresolved queries to ensure timely closure.</li><li>Collaborate with internal departments (sales, logistics, operations, finance) to resolve issues.</li><li>Meet or exceed daily/weekly/monthly service targets.</li><li>Ensure compliance with company policies and service standards.</li><li>Continuously contribute to process improvements and suggest customer service enhancements.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferred but not always mandatory).</li><li>1&ndash;3 years of experience in customer service / call center environment.</li><li>Excellent communication (verbal &amp; written) and interpersonal skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Problem-solving and conflict resolution skills.</li><li>Proficiency in MS Office and CRM systems.</li><li>Fluent in English/Urdu (or local language, depending on region).</li></ul>Technical / Functional Skills:<ul><li>Strong verbal and written communication.</li><li>Active listening and empathy.</li><li>Typing speed &amp; accuracy (for chat/email-based CSR).</li><li>Proficiency in CRM systems, MS Office, and call handling tools.</li><li>Multitasking and time management.</li><li>Problem-solving and conflict resolution.</li><li>Basic sales/upselling skills (for outbound CSR).</li></ul>Soft Skills:<ul><li>Patience and resilience under pressure.</li><li>Positive attitude and customer-centric approach.</li><li>Adaptability to handle diverse customers and situations.</li><li>Teamwork and collaboration.</li><li>Stress management and emotional intelligence.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We are located in Johar Town and our office timing is 6 PM to 2:30 AM </li></ul>Language:<ul><li>fluent English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Diagnosers SMC Pvt Ltd

Job Description We are seeking a motivated and proactive Sales Agent to join our team. The Sales Agent will be responsible for visiting hospitals, presenting our product range, securing orders, and maintaining strong relationships with medical professionals and hospital procurement teams.Key Responsibilities<ul><li>Visit hospitals, clinics, and healthcare facilities regularly to promote and sell medical and surgical products.</li><li>Understand customer needs and provide appropriate product recommendations.</li><li>Build and maintain strong relationships with hospital staff, procurement officers, and doctors.</li><li>Take and process orders accurately, ensuring timely delivery.</li><li>Achieve monthly and quarterly sales targets.</li><li>Maintain a record of visits, sales, feedback, and market insights.</li><li>Represent the company professionally at all times.</li><li>Collaborate with internal teams (logistics, finance, and product management) to ensure customer satisfaction.</li><li>Provide feedback on market trends, competitors, and product improvements.</li></ul>Job Requirements<ul><li>Proven experience in sales, preferably in the healthcare or medical devices industry.</li><li>Minimum education: Bachelor's degree (BBA, BSc, or related field preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Strong negotiation and presentation skills.</li><li>Ability to travel frequently to visit hospitals and clients.</li><li>Self-motivated, target-driven, and customer-focused.</li><li>Familiarity with medical products and hospital procurement processes is a plus.</li><li>Valid driving license is preferred.</li><li>Salary 50000 PKR plus fuel Allowance..</li><li>Interested candidates may send their updated CV to sstalentroot@gmail.com with the subject line: &ldquo;Sales Officer&rdquo;.</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Sales Representative

Explore 597+ Customer care agent in Lahore this September. Find roles across top companies and apply now to boost your career.

597 customer care agent jobs IN Lahore

Customer Care Agent (Female)

Customer Support Representative

Customer Service Agent

CSR - Customer Service Representative

Customer Support Representative

Customer Service Representative (CSR)

Sales Representative