call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

call center agent (digital services) Jobs in Lahore

call center agent (digital services)

call center sales agent

customer service agent

customer care agent

Orka

We need experienced call center agents with excellent communication skills and an American accent for a large US based healthcare client. Minimum two years experience required as a call center agent. No sales involved. Purely customer service work.Office is located in Bahria Town, Lahore. 5 days a week work.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Agent

Intech Sky Pvt Ltd

y Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Provide accurate information about products, pricing, custom orders, and delivery timelines</li><li>Create and follow up on quotes for potential and existing customers</li><li>Coordinate with production, logistics, and other departments to ensure smooth order fulfillment</li><li>Resolve customer complaints or issues with accountability, care, and professionalism</li><li>Maintain accurate records of all customer communications and transactions</li><li>Track orders, manage returns or adjustments, and keep customers informed of order status</li><li>Proactively reach out to customers for feedback and satisfaction checks</li></ul>Requirements<ul><li>1&ndash;3 years of experience in customer service or sales support</li><li>Strong verbal and written communication skills</li><li>Excellent organizational abilities and ability to multitask in a fast-paced environment</li><li>A problem-solving mindset with a patient, customer-focused attitude</li><li>Ability to work independently as well as collaboratively within a team</li><li>Willingness to work the Night Shift</li></ul>Shift Timing<ul><li>Night Shift USA Time</li></ul>How to ApplySend your resume and a brief cover letter via WhatsApp at 0326-6890239.Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service/CSR

Compass Training and Consultancy Pvt. Ltd.

Role and Responsibilities<ul><li>As a Customer Service &amp; Sales Representative, you'll be the first point of contact for our valued clients.</li><li>You&rsquo;ll assist them across multiple channels &mdash; including live chat, phone, and email &mdash; to ensure they receive quick, helpful, and friendly support.</li><li>Responding to inbound live chats, phone calls, and emails from customers</li><li>Making outbound calls and follow-ups as needed for case resolutions or sales queries</li><li>Handling inquiries related to orders, returns, products, and general support</li><li>Working closely with internal teams (sales, logistics, technical support) to resolve customer cases</li><li>Logging all customer communications accurately in our CRM system</li><li>Escalating unresolved issues to the appropriate team or Team Manager</li><li>Maintaining a positive, customer-first attitude &mdash; even when challenges arise</li></ul>Qualifications and Education Requirements<ul><li>Bachelor&rsquo;s</li></ul>Key Requirements<ul><li>Minimum 4 year experience in a similar role.</li><li>A strong communicator &mdash; both written and verbal (fluent English required)</li><li>Comfortable juggling multiple channels &mdash; live chat, phone, and email</li><li>Confident using computers and learning new systems quickly</li><li>Detail-oriented, proactive, and a natural problem-solver</li><li>Able to work independently and as part of a collaborative, supportive team</li><li>Passionate about delivering 5-star customer experience.</li></ul>Job Type: Full-timePay: Up to Rs135,000.00 per monthApplication Question(s):<ul><li>How would you rate your Spoken English? (out of 10)</li><li>Does 2pm-11pm Shift works for you at Arfa Kareem Towers with Saturdays as half day. </li><li>Do you have any experience with Ecommerce Customer Support?</li></ul>Experience:<ul><li>Customer Support : 3 years (Preferred)</li></ul>Work Location: In person

Java HTS

We are looking for chat support agents for our company candidate having experience would be preferred Freshers can also applylocation gulberg 2 lahoreShifts:-Morning 8am to 4pmEvening 4pm to 12amNight 12am to 8amResponsibilities<ul><li>Respond to customer queries in a timely and accurate way</li><li>Identify customer needs and help customers use specific features</li><li>Monitor customer complaints on social media and communicate with appropriate departments</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Share your resume on whatsapp 0325 7902390</li></ul>Work Location: In person

Chat Support Agent

ASK Development

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timeJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Helpline Agent

Maxmak Solutions

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support, ensuring client satisfaction, and effectively handling inquiries. This role requires strong communication skills, a customer-focused attitude, and the ability to manage various tasks in a fast-paced environment.Responsibilities<ul><li>Deliver outstanding customer service through various channels including phone, email, and chat.</li><li>Assist customers with inquiries regarding products and services, providing accurate information and solutions.</li><li>Handle outbound calling to follow up on customer concerns or promote services.</li><li>Collaborate with team members to enhance client services and improve overall customer experience.</li><li>Utilize Microsoft Office applications for documentation and reporting purposes.</li><li>Analyze customer feedback to identify trends and recommend improvements in service delivery.</li></ul>Requirements<ul><li>Strong communication skills with the ability to engage effectively with customers in English; bilingual or multilingual abilities are a plus.</li><li>Proficient computer skills including familiarity with Microsoft Office suite.</li><li>Join our team as a Customer Service Representative where you can make a meaningful impact while developing your career in a supportive environment!</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Sales Agent

H-Verse Group of Companies

<ul><li>Answering questions about products, services, policies, pricing, delivery, etc., via phone, email, live chat or social media.</li><li>Providing accurate, timely, and helpful information.</li><li>Listening to customer complaints, identifying the problem, proposing solutions, following up until the issue is resolved.</li><li>Escalating complex or unresolved issues to higher departments or management.</li><li>Processing orders, returns, exchanges, refunds as per company policies.</li><li>Tracking orders, deliveries, ensuring customer gets what was promised.</li><li>Maintaining accurate logs of customer interactions, transactions, complaints, etc. using CRM or ticketing systems.</li><li>Updating customer information, ensuring customer database is current.</li><li>Collecting feedback from customers (surveys, direct feedback) about satisfaction, product issues etc.</li><li>Suggesting improvements to products, services, processes based on feedback.</li><li>Working with other departments (sales, logistics, technical support, billing etc.) to address customer needs, fix issues.</li><li>Escalating internal issues that affect customers.</li><li>Following company guidelines, standard operating procedures (SOPs), service level agreements (SLAs).</li><li>Ensuring compliance with legal, regulatory, data privacy standards.</li><li>Achieving KPIs (response time, resolution time, customer satisfaction scores etc.).</li><li>Preparing reports for management on customer issues, service metrics, and trends.</li><li>Keeping updated with product/service features, company offerings, promotions etc., so as to provide correct information.</li><li>Suggesting additional products or upgrades if relevant, when interacting with customers.</li><li>Sometimes helping onboard new team members; sharing best practices; mentoring juniors.</li><li>Call daily visited clients of all showroom - Call delivery clients next day of delivery and after 2 weeks and then again after a month of delivery - Call delay in delivery ETA clients daily - Make general calls to all clients about experiences - call product complaints clients once complain is resolved</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Services Executive (Females)

Explore 719+ Customer care agent in Lahore this December. Find roles across top companies and apply now to boost your career.

719 customer care agent jobs IN Lahore

Customer Service Agent

Customer Service/CSR

Customer Service Agent

Chat Support Agent

Helpline Agent

Customer Sales Agent

Customer Services Executive (Females)