customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales agent

call center agents

call center representative Jobs in Lahore

call center representative

customer care agent

AV Private Limited

Job Duties and Responsibilities&middot; Deliver outstanding customer service and technical support to clients through phone, email, and live chat.&middot; Respond promptly and effectively to customer inquiries and concerns.&middot; Identify, troubleshoot, and resolve technical issues related to company services.&middot; Accurately document and maintain records of all customer interactions in accordance with company policies.&middot; Collect and share customer feedback to help enhance products, services, and overall customer experience.Required Skills:&middot; Proven experience in administrative support.&middot; Strong organizational and communication skills.&middot; Proficiency in Microsoft Office.&middot; Ability to handle confidential information discreetly.Salary + Benefits:&middot; Salary: As per Interview EOBI Appreciation-based Lunch/Dinner Bi-Annual Increments + Performance-based Increments on Salary Internal Promotions and Growth OpportunitiesJob Type: Full Time &amp; Permanent Role Job Location: D2, Johar Town Phase 1, Lahore (Preferable nearby Candidates)Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Customer care Agent

Orior Skincare & Cosmetics

Job description:Customer Support Agent (Mid-Level) Position: Customer Support Executive Location: Lahore (On-site) Salary: PKR 35,000&ndash;45,000/month Experience Required: 1+ year in customer service or call center.Responsibilities:Handle customer queries via WhatsApp, Instagram, Facebook, and phoneResolve complaints and order-related issuesRecord and manage customer data in CRM or ExcelCoordinate with dispatch/delivery teams for timely serviceRespond politely, clearly, and professionally in writing and speakingRequirements:Fluent in English and UrduTyping speed and clarity in messages is importantExperience with online chat, e-commerce orders, or Shopify is a plusPunctual, positive attitude, and a problem solverTo Apply: Submit your CV and a short cover note (why you&rsquo;re fit for this role) to or WhatsApp 03190091620Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer support agent

Planlab Solutions

Location: Model Town Link Road, Lahore Shift: Afternoon (1 PM onwards, 9-hour shift)About the Role: PlanLab Solutions is looking for a highly motivated, detail-oriented, and customer-focused Customer Support Agent to join our dynamic team. The ideal candidate will have at least 1 year of experience in providing customer support and possess excellent communication and problem-solving skills.You will be responsible for assisting international clients through email, live chat, and phone support, ensuring every interaction reflects professionalism and empathy.Key Responsibilities<ul><li>Handle email queries, live chats, and phone calls from international clients with professionalism and accuracy.</li><li>Resolve customer issues by identifying the root cause, providing effective solutions, and ensuring timely follow-ups.</li><li>Maintain accurate and updated records of customer interactions and feedback.</li><li>Provide product information, troubleshooting guidance, and technical support when required.</li><li>Stay informed about company products, policies, and industry developments to deliver the best possible service.</li><li>Collaborate with the team to enhance customer experience and maintain service excellence.</li></ul>Requirements<ul><li>Minimum 1 year of experience in customer support or a call center environment.</li><li>Experience with CRM tools such as Zendesk, Tidio, Gorgias, or any similar platform is required.</li><li>Excellent communication skills &ndash; written, spoken, listening, and comprehension in English.</li><li>Strong customer service orientation with the ability to handle customers empathetically and professionally.</li><li>Good problem-solving and multitasking abilities.</li><li>Proficiency in MS Office and Excel.</li><li>Comfortable working independently and as part of a team.</li><li>Flexible to work after noon shifts, weekends, and holidays.</li><li>High school diploma or equivalent (further education is a plus).</li></ul>Why Join Us?<ul><li>No sales, targets, or commission-based pressure &mdash; focus purely on delivering exceptional service.</li><li>Collaborative and supportive work environment.</li><li>Opportunity to work with international clients and enhance your professional skill set.</li></ul>To Apply: Please submit your resume and a cover letter highlighting your relevant experience, tools you&rsquo;ve used (e.g., Zendesk, Tidio, Gorgias), and your strengths in communication and customer handling. We appreciate all applications, but only shortlisted candidates will be contacted for an interview.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>How would you rate your English proficiency between 1 to 10 (verbal, written, and listening)?</li><li>Do you have experience writing professional emails and handling live chat support?</li><li>Can you confidently handle both inbound and outbound calls with international customers without relying on a script?</li><li>Are you available to work the required Afternoon shift (starting 12:00/1:00 PM onwards, 9 hours)?</li><li>Which customer support tools have you used before (e.g., Zendesk, Gorgias, Tidio, etc.)?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Customer Support Agent

Location: Model Town Link Road, Lahore Shift: Afternoon (1 PM onwards, 9-hour shift)About the Role:PlanLab Solutions is seeking a proactive and customer-oriented Customer Service Representative to join our growing team. The ideal candidate will have at least 1 year of experience in customer service or support and possess strong communication and problem-solving abilities.In this role, you will be the first point of contact for our international clients, providing support via email, live chat, and phone calls. You&rsquo;ll ensure that every customer interaction is handled with professionalism, empathy, and efficiency.Key Responsibilities:<ul><li>Respond to customer inquiries through email, chat, and phone with professionalism and accuracy.</li><li>Identify and resolve customer issues by analyzing the situation, providing effective solutions, and following up to ensure satisfaction.</li><li>Maintain detailed and accurate records of all customer communications and feedback.</li><li>Offer product information, troubleshooting assistance, and technical guidance as needed.</li><li>Stay updated on company products, policies, and procedures to deliver informed and efficient service.</li><li>Work collaboratively with team members to improve processes and enhance the overall customer experience.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in a customer support or call center environment.</li><li>Hands-on experience with CRM tools such as Zendesk, Tidio, Gorgias, or similar platforms.</li><li>Excellent English communication skills &mdash; written, verbal, and listening.</li><li>Strong customer service orientation with the ability to remain calm, empathetic, and professional under pressure.</li><li>Effective problem-solving and multitasking skills.</li><li>Proficiency in MS Office and Excel.</li><li>Ability to work both independently and within a team.</li><li>Flexibility to work afternoon shifts, weekends, and holidays as needed.</li><li>High school diploma or equivalent (further education is a plus).</li></ul>Why Join Us?<ul><li>No sales or commission pressure &mdash; focus solely on delivering quality customer support.</li><li>A collaborative and supportive work culture.</li><li>Opportunity to work with international clients and develop your communication and technical skills.</li></ul>How to Apply:Please submit your resume and a cover letter highlighting your relevant experience, tools you&rsquo;ve worked with (e.g., Zendesk, Tidio, Gorgias), and your strengths in customer communication and problem-solving. Only shortlisted candidates will be contacted for an interview.Job Type: Full-timePay: From Rs35,000.00 per monthApplication Question(s):<ul><li>How would you rate your English proficiency between 1 to 10 (verbal, written, and listening)?</li><li>Do you have experience writing professional emails and handling live chat support?</li><li>Can you confidently handle both inbound and outbound calls with international customers without relying on a script?</li><li>Are you available to work the required Afternoon shift (starting 12:00/1:00 PM onwards, 9 hours)?</li><li>Which customer support tools have you used before (e.g., Zendesk, Gorgias, Tidio, etc.)?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Customer service representative

Work Location: Model Town Link Road, Lahore Shift Timing: Afternoon (Starting at 1 PM, 9-hour shift)About the Position: PlanLab Solutions is seeking a Customer Service Representative who is enthusiastic, attentive, and dedicated to delivering an outstanding customer experience. The selected candidate will serve as the main point of contact for our international clients, managing communication through email, chat, and phone.This role requires someone who can think critically, communicate effectively, and handle customer concerns with empathy and professionalism.Responsibilities:<ul><li>Manage and respond to customer queries via email, live chat, and phone in a courteous and efficient manner.</li><li>Diagnose issues, provide accurate information, and ensure timely resolution and follow-up.</li><li>Keep detailed records of all customer communications, requests, and feedback.</li><li>Assist customers with product-related information, troubleshooting, and basic technical guidance.</li><li>Stay updated with company offerings, policies, and industry trends to provide accurate assistance.</li><li>Work closely with teammates to identify opportunities for improving the customer experience.</li></ul>Qualifications &amp; Requirements:<ul><li>At least 1 year of experience in a customer support or contact center environment.</li><li>Familiarity with CRM tools like Zendesk, Tidio, Gorgias, or similar systems.</li><li>Strong command of the English language (spoken and written).</li><li>Excellent communication, problem-solving, and multitasking abilities.</li><li>A customer-first mindset with the ability to remain calm and professional.</li><li>Good computer literacy, especially in MS Office and Excel.</li><li>Capable of working independently and collaboratively within a team.</li><li>Willingness to work afternoon shifts, including weekends and holidays when required.</li><li>High school diploma or equivalent (additional education preferred).</li></ul>What We Offer:<ul><li>A non-sales role &mdash; no targets or commissions, just quality service.</li><li>A friendly and supportive work culture.</li><li>The chance to engage with international clients and develop your professional skills.</li></ul>How to Apply:Interested candidates are encouraged to share their resume and a brief cover letter outlining their experience, the customer service tools they&rsquo;ve used (e.g., Zendesk, Tidio, Gorgias), and why they&rsquo;d be a great fit for this role. Only shortlisted candidates will be contacted for further steps.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>How would you rate your English proficiency between 1 to 10 (verbal, written, and listening)?</li><li>Do you have experience writing professional emails and handling live chat support?</li><li>Can you confidently handle both inbound and outbound calls with international customers without relying on a script?</li><li>Are you available to work the required Afternoon shift (starting 12:00/1:00 PM onwards, 9 hours)?</li><li>Which customer support tools have you used before (e.g., Zendesk, Gorgias, Tidio, etc.)?</li></ul><ul><li>What is your current salary?</li></ul><ul><li>What is your expected salary?</li></ul>Work Location: In person

customer service representative - customer support agent

Compass Training and Consultancy Pvt. Ltd.

Job description:<ul><li>You&rsquo;ll assist them across multiple channels &mdash; including live chat, phone, and email &mdash; to ensure they receive quick, helpful, and friendly support.</li><li>Responding to inbound live chats, phone calls, and emails from customers</li><li>Making outbound calls and follow-ups as needed for case resolutions or sales queries</li><li>Handling inquiries related to orders, returns, products, and general support</li><li>Working closely with internal teams (sales, logistics, technical support) to resolve customer cases</li><li>Logging all customer communications accurately in our CRM system</li><li>Escalating unresolved issues to the appropriate team or Team Manager</li><li>Maintaining a positive, customer-first attitude &mdash; even when challenges arise</li></ul>Qualifications and Education Requirements<ul><li>Bachelor&rsquo;s</li></ul>Key Requirements<ul><li>Minimum 4 year experience in a similar role.</li><li>A strong communicator &mdash; both written and verbal (fluent English required)</li><li>Comfortable juggling multiple channels &mdash; live chat, phone, and email</li><li>Confident using computers and learning new systems quickly</li><li>Detail-oriented, proactive, and a natural problem-solver</li><li>Able to work independently and as part of a collaborative, supportive team</li><li>Passionate about delivering 5-star customer experience.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Up to Rs160,000.00 per monthApplication Question(s):<ul><li>The timings will be 1pm-10pm, onsite Arfa Kareem Towers and Saturdays will be half day, does it work for you?</li><li>How would you rate your spoken english skills? (out of 10)</li><li>have you dealt with customers in UK, USA (call, email, chat etc)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Service : 3 years (Preferred)</li></ul>Work Location: In person

Customer Service Agent

Wintech Sports

Job Title: Customer Support RepresentativeLocation: On-site - E-1 Society, Johar Town Block E 1 Phase 1 Johar Town, LahoreJob Type: Part-timeTimings: 3 pm to 10 pm &amp; 6 pm to 1 amAbout the Role: We&rsquo;re looking for a Customer Support Representative with excellent communication skills and a friendly, professional attitude. You&rsquo;ll be responsible for assisting customers via email, chat, or phone &mdash; helping them resolve issues, answer questions, and ensure a positive experience.Responsibilities:<ul><li>Make outbound calls to potential clients and promote company's products.</li><li>Communicate with clients in a professional and friendly manner via phone and emails.</li><li>Generate leads and assist customers in understanding their needs and finalizing deals</li><li>Maintain customer satisfaction and support team goals.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills. If you do not have fluent English speaking, then please do not move further with this application.</li><li>Excellent written communication skills - most of our clients engage through emails.</li><li>Ability to work independently and handle responsibilities across customer-facing roles.</li><li>Female candidates only (this position is reserved as part of our commitment to gender diversity in our workplace).</li></ul>To Apply: Please only apply if you meet the above criteria and send your updated CV here. Shortlisted candidates will be contacted for an informal initial discussion.Job Type: Part-timePay: Rs40.00 - Rs55.00 per monthExpected hours: 35 per weekWork Location: In person

CSR - Customer Service Representative (Female Applicants Only)

Explore 865+ Customer care agent in Lahore this November. Find roles across top companies and apply now to boost your career.