administrative assistant

customer service representative Jobs in Dubai

customer service representative

accounts assistant

sales assistant

assistant manager

customer care assistant

The Emirates Group

Job Purpose: 
The overall objective of a call centre assistant is to provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction, which is essential for maintaining positive relationships and loyalty between Linencraft and its customers.
 
Key Result Areas: 
Respond to incoming calls from customers promptly and professionally.
 Provide information and assistance based on customer inquiries.
 Address customer complaints and resolve issues efficiently.
 Record customer interactions and maintain accurate logs in the database and CRM, and update customer information as needed on the central database.
 Stay informed about the company's products and services to provide accurate information.
 Conduct follow-up calls to ensure customer satisfaction and resolve any outstanding issues.
 Notify customers of updates regarding their inquiries or complaints based on interaction from other LC Business Units.
 Work closely with team members and supervisors to meet performance targets.
 Follow company policies and procedures for handling calls and customer interactions.
 Maintain the confidentiality of customer and company information.
 
Job Context: 
Linencraft provides commercial laundry services to over 130+ clients across Airlines, Hospitality, Healthcare, and Institutional sectors, processing over 500,000 pieces of linen daily. Linencraft largely comprises five main sections: Logistics, Airline laundry operations, Hospitality operations, Dry cleaning operations and Administration.
 
At Linencraft, we are committed to delivering exceptional quality and service to our customers. As leaders in our industry, we understand that our success is built on the satisfaction and loyalty of our customers. The principal role of the Customer Care Assistant is to ensure that, while adhering to quality standards, we provide excellence in customer service. The position is vital as it serves as the main link for all inbound and outbound communications, connecting our customers with the support they need through various channels, including phone calls, email and/or the Linencraft application.
 
The role holder will be responsible for managing customer interactions effectively, ensuring that every inquiry is handled with professionalism and care. He/ She will act as the first point of contact for our customers, addressing their needs and concerns while fostering a positive experience that reflects our commitment to quality.
 
Knowledge, Skills & Minimum Experience: 
Education Qualification: 
a) High School Diploma (must have)
 
Work Experience: 
a) Minimum of 2 years* experience in customer handling roles.
 
Skills: 
<ul>
<li>Good Communication Skills *' verbal, written and comprehension</li>
<li>Patience in listening to customers</li>
<li>Computer skills</li>
<li>Eye for detail</li>
</ul>

CUSTOMER CARE ASSISTANT

Rightangled

<div>
 
 About M&eacute;detone
 
 
 
 M&eacute;detone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services.
 
 
 
 Role Overview
 
 
 
 We are looking for a dedicated and motivated CS Assistant to join our ever growing team. The ideal candidate will have strong communication and problem-solving skills, a high attention to detail, and prior experience in customer service, preferably within the pharmaceutical or healthcare field.
 
 
 The role will be responsible for providing friendly and professional support to customers, handling product inquiries, order management, and resolving any issues to ensure a positive customer experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide prompt, friendly, and professional assistance to customers regarding product inquiries, order status, and general support
 </li>
 <li>
 Process customer orders and returns, ensuring a smooth experience from order to delivery
 </li>
 <li>
 Address and resolve customer complaints and concerns effectively
 </li>
 <li>
 Maintain up-to-date knowledge of our products, services, and policies to assist customers accurately and confidently
 </li>
 <li>
 Work closely with sales, logistics, and other departments to coordinate customer orders and resolve any issues quickly
 </li>
 <li>
 Ensure all customer interactions comply with company policies and regulatory standards specific to the pharmaceutical industry
 </li>
 <li>
 Actively contribute to improving customer satisfaction and retention by delivering exceptional service and support
 </li>
 <li>
 This list is non-exhaustive
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience in customer service, preferably in a pharmaceutical, healthcare, or MedTech environment, is a plus
 </li>
 <li>
 Native or fluent English speaker
 </li>
 <li>
 Excellent verbal and written communication skills for effective interaction with customers and team members
 </li>
 <li>
 Strong problem-solving skills to address customer concerns promptly and effectively
 </li>
 <li>
 Basic understanding of pharmaceutical products or willingness to learn about the company's offerings and industry standards
 </li>
 <li>
 Ability to maintain a positive, empathetic, and professional attitude toward customers at all times
 </li>
 <li>
 Strong organisational skills to manage multiple inquiries and maintain accurate records
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why Work With Us?
 
 
 
 At M&eacute;detone, we are committed to creating a dynamic, innovative workplace where every team member has the opportunity to make a real impact. You'll be joining a growing company that's at the forefront of healthcare innovation, with the chance to contribute to exciting projects that are transforming patient care.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Annual discretionary performance bonus
 </li>
 <li>
 Competitive Salary
 </li>
 <li>
 A Collaborative and Inclusive Team Culture
 </li>
 <li>
 Access to cutting-edge technology and tools to support your work
 </li>
 <li>
 Employee discounts on our healthcare products
 </li>
 <li>
 Opportunities for personal and professional development within a forward-thinking company
 </li>
 </ul>
</div>

Customer Service Assistant - Native or fluent English

MMI - Maritime and Mercantile International

About Us Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences. What's the purpose of this role To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance. What you'll be doing <ul><li>Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.</li><li>Promote products and upsell when appropriate to help meet store sales targets.</li><li>Replenish shelves, organize displays and ensure products are correctly priced and labelled.</li><li>Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.</li><li>Assist in stock counts & inventory and help with receiving and unpacking new stock.</li><li>Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store's growth.</li><li>Collaborate with your teammates to ensure smooth store operations and success.</li></ul> What we are looking for <ul><li>Must have experience in cash handling & POS system</li><li>High School Diploma or Equivalent</li><li>1-2 years' experience in retail or customer service</li><li>Ability to handle customer complaints and work under pressure</li><li>Merchandising and visual display skills may be a plus</li><li>Must be physically fit and capable of lifting and moving heavy boxes as part of daily operations.</li></ul> What makes you a great fit <ul><li>Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.</li><li>Excellent communication skills and a passion for exceptional customer service.</li><li>Proactive, organised, and eager to contribute to driving store sales.</li><li>Value teamwork and dedicated to creating a positive and supportive workplace.</li><li>Ability to work on a flexible hour, including evenings, weekends, & holidays.</li></ul> Why Join Us By joining our team, we believe in more than just great food and service - we believe in great people. Whether you're just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that values Honesty, Excellence, Respect and Opportunity. If you're ready to be part of something exciting - where every day brings new experience, we'd love to hear from you! Apply now and take the first step in your journey with us. How to apply Click the Apply button above

Customer Service Assistant

North Field Veterinary

Company DescriptionNorthfield Veterinary Hospital, based in Al Wasl, Dubai, is a multidisciplinary facility dedicated to the health and well-being of pets. With a focus on evidence-based practices and modern technologies, the hospital ensures early diagnosis, effective treatments, and comprehensive rehabilitation for pets. Offering round-the-clock care, online consultations, and home visits, the hospital prioritizes convenience and comfort for both pets and their families. Northfield provides a wide array of services, including surgical procedures, anesthesia management, physiotherapy, minimally invasive techniques like endoscopy, and comprehensive disease diagnosis and treatment. The team is committed to providing specialized and emergency care for pets in need.Role DescriptionThis is a full-time, on-site role for a Veterinary Assistant at our Dubai location. The Veterinary Assistant will support veterinarians and staff by assisting with the care of animals, performing routine tasks, maintaining clean and safe facilities, and ensuring clients and patients receive the highest standard of service. Responsibilities will include assisting during examinations and procedures, educating clients on proper pet care, handling animals with compassion, and monitoring their well-being during visits. Additional duties include maintaining medical records, sterilizing equipment, and ensuring a welcoming environment for pets and their families.Qualifications<ul><li>Experience and proficiency in Animal Care and Pet Care, including handling, feeding, and monitoring animal health</li><li>Customer Service and Client Education skills to provide excellent support and ensure clients are informed about their pet&rsquo;s needs</li><li>Foundational understanding of Veterinary Medicine, including familiarity with veterinary terminology and medical procedures</li><li>Strong communication and team collaboration skills are essential</li><li>Ability to maintain a clean, safe, and organized working environment</li><li>Previous experience in a veterinary or animal care facility is preferred</li><li>Assist veterinarians and nurses during examinations, treatments, and minor procedures.</li><li>Safely handle and restrain animals to ensure their comfort and safety during procedures.</li><li>Prepare examination rooms, surgical areas, and instruments before and after each use.</li><li>Monitor hospitalized animals and report any changes in their condition</li><li>Maintain stock of medical and cleaning supplies and report shortages.</li><li>Assist in proper recordkeeping and documentation of patient care.</li></ul>Job Type: Full-timePay: From AED1.00 per hourExpected hours: 8 per weekExperience:<ul><li>veterinary assistant : 2 years (Preferred)</li></ul>

Veterinary Assistant

Givaudan

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan2 months ago Be among the first 25 applicantsJoin to apply for the Customer Care Representative role at GivaudanJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Representative - Your future position? We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team. You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships. In This Exciting Role, You Will <ul><li>Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines</li><li>Provide support for assigned customers and affiliates to meet order requirements</li><li>Day to day communication with customers, operations and sales</li><li>Interpret and analyse client schedules and prioritise orders</li><li>Resolve issues and handle customer complaints internally and externally</li><li>Confirm pricing, inventory availability and provide ship date information</li><li>Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant</li><li>Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns</li><li>Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations</li><li>Coordinate with planning on information relating to demand planning and stock positions</li><li>Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements</li><li>Provide coverage and support accounts for other team members as necessary</li><li>Properly identify the right communication method based on the sense of urgency and issue</li><li>Identify opportunities for improvements in customer care </li></ul>You? Are you someone who wants to shape your own world? Then join us - and impact your world. Your Professional Profile Includes <ul><li>Minimum High School pr Secondary Education - Associate or University Degree is preferred</li><li>1+ years of experience</li><li>Interpersonal and Communication Skills</li><li>Proven Success in Customer Relationship Management</li><li>Basic Knowledge of SAP or Order Entry Systems</li><li>Basic Inventory Management knowledge</li><li>Microsoft Office Expertise</li><li>Understanding of Incoterms and Shipping Terminology</li><li>Proficiency in English and Arabic </li></ul>Our Benefits <ul><li>A creative team environment that will inspire you.</li><li>Attractive package.</li><li>Excellent opportunities for progressive learning and development. </li></ul>At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Contract</li></ul> Job function <ul><li> Job function Manufacturing</li><li> Industries Manufacturing</li></ul>Referrals increase your chances of interviewing at Givaudan by 2x Sign in to set job alerts for "Customer Care Representative" roles. Guest Experience Expert - Four Points by Sheraton Bur Dubai Cafe Assistant/ Customer Service Associate Retail Marks & Spencer UAE Customer Care Support (Internship)- Dubai, UAE Customer Service Specialist (Coffee Specialist - CRC), Temp contract Dubai, Dubai, United Arab Emirates 11 hours ago Customer Service & Administrative Assistant Customer Service Representative/ Call Center Representative- Emiratisation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Care Representative

Perfume Unlimited LLC

We are seeking a motivated and detail-oriented individual with basic to intermediate proficiency in Microsoft Excel and strong communication skills in English (Mandatory) The candidate will support day to day administrative tasks, data entry, and basic reporting activities.Key Responsibilities:<ul><li>Enter, update, and maintain accurate data in Excel spreadsheets and internal systems.</li><li>Prepare basic reports using Excel (sorting, filtering, basic formulas, formatting).</li><li>Assist with administrative tasks such as documentation, filing, and email communication.</li><li>Communicate clearly with team members and clients in English.</li><li>Perform quality checks on data to ensure accuracy and completeness.</li><li>Support other operational tasks as required by the team.</li></ul>Preferred:<ul><li>Familiarity with Google Sheets or other office tools.</li><li>Experience in data entry, clerical work, or customer support.</li><li>Education: High school graduate, vocational graduate, or Bachelor&rsquo;s degree (any field).</li><li>Experience: Fresh graduates welcome; up to 1 year of relevant experience preferred.</li><li>Basic to intermediate knowledge of Microsoft Excel (e.g., VLOOKUP optional, but an advantage).</li><li>Strong communication skills in English (spoken and written).</li><li>Good attention to detail and ability to work with minimal supervision.</li></ul>Job Types: Full-time, PermanentPay: From AED2,500.00 per month

Elite Style Polyclinic

About Us:Elite Style Polyclinic is a premier medical and aesthetic facility located in the heart of Dubai. We are dedicated to providing a five-star patient experience through a combination of state-of-the-art technology and a team of world-class specialists. Our clinic's reputation is built on quality, safety, and exceptional patient care.Job Title:DHA Licensed General Nurse / Nursing Assistant (Home Care)Job Location:Dubai, UAEJob Type:Full-Time / Part-TimeQualifications:<ul><li>Valid DHA License or Eligibility Letter as General Nurse or Nursing Assistant.</li><li>Diploma or Degree in Nursing (for General Nurse) / Nursing Assistant Certification.</li><li>Strong communication and interpersonal skills.</li><li>Ability to provide compassionate, patient-centered care.</li><li>Knowledge of infection control, first aid, and emergency response procedures.</li></ul>Duties &amp; Responsibilities:For General Nurse:<ul><li>Provide professional home-based nursing care to patients as per medical guidelines and care plans.</li><li>Administer medications, injections, and IV infusions as prescribed.</li><li>Monitor vital signs and record patient progress.</li><li>Assist in rehabilitation, wound care, and post-operative care.</li><li>Educate patients and families on health maintenance, disease prevention, and home care practices.</li><li>Ensure compliance with DHA standards, policies, and infection control protocols.</li><li>Collaborate with physicians and healthcare teams to ensure continuity of care.</li></ul>For Nursing Assistant:<ul><li>Assist patients with daily living activities (bathing, dressing, feeding, mobility support).</li><li>Provide companionship and emotional support to patients at home.</li><li>Monitor and report changes in patient condition to supervising nurse/physician.</li><li>Support in maintaining patient hygiene and comfort.</li><li>Help with basic medical tasks under supervision (checking vital signs, assisting with simple dressings).</li><li>Maintain a clean, safe, and healthy environment for the patient.</li></ul>Benefits:<ul><li>Competitive salary package (commensurate with experience).</li><li>Overtime and allowances as per UAE labor law.</li><li>Training and career development opportunities.</li><li>Supportive and professional work environment.</li></ul>Job Type: Full-timeLicense/Certification:<ul><li>DHA License (Required)</li></ul>Job Type: Full-timePay: From AED4,000.00 per month

Male Nurse / Nursing assisstant

Explore 4070+ Customer care assistant in Dubai this December. Find roles across top companies and apply now to boost your career.

4070 customer care assistant jobs IN Dubai

CUSTOMER CARE ASSISTANT

Customer Service Assistant - Native or fluent English

Customer Service Assistant

Veterinary Assistant

Customer Care Representative

Customer Service Assistant

Male Nurse / Nursing assisstant