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customer service representative Jobs in Dubai

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customer care assistant

Chalhoub Group

Overview <p><b>INSPIRE EXHILARATE DELIGHT</b></p><p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p><p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p><p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.</p> What you'll be doing <p>At Chalhoub we express the exceptional! Working as a Luxury Tech Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.</p><ul><li>Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.</li><li>Provide accurate information about Dyson products, services, and promotions.</li><li>Assist customers with troubleshooting, product setup, and usage guidance.</li><li>Handle customer complaints and resolve issues to ensure customer satisfaction.</li><li>Document customer interactions and maintain accurate records.</li><li>Collaborate with team members to ensure a seamless customer experience.</li><li>Participate in ongoing training and development programs.</li></ul> What you'll need to succeed <ul><li>College degree preferred.</li><li>Strong communication skills, both verbal and written.</li><li>Excellent interpersonal skills and a customer-centric attitude.</li><li>Ability to work in a fast-paced environment and handle multiple tasks.</li><li>Proficiency in using computers and customer service software.</li><li>Technical background is preferred</li></ul> What we can offer you <p>With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> We Invite All Applicants to Apply <p>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p><img src="https://www.jobg8.com/Tracking.aspx?K7bnQcgG5lRSsPJOomKstBTq3A5vd%2bwno" width="0" height="0" />

Customer Care Trainee- Dyson

MMI - Maritime and Mercantile International

<div>
 <p>
  <strong>
   About Us:
  </strong>
 </p>
 <p>
  Emirates Leisure Retail (ELR) and Maritime &amp; Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What&rsquo;s the purpose of this role:
  </strong>
 </p>
 <p>
  To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What will you be doing:
  </strong>
 </p>
 <ul>
  <li>
   Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.
  </li>
  <li>
   Promote products and upsell when appropriate to help meet store sales targets.
  </li>
  <li>
   Replenish shelves, organize displays and ensure products are correctly priced and labelled.
  </li>
  <li>
   Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.
  </li>
  <li>
   Assist in stock counts &amp; inventory and help with receiving and unpacking new stock.
  </li>
  <li>
   Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store&rsquo;s growth.
  </li>
  <li>
   Collaborate with your teammates to ensure smooth store operations and success.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we are looking for:
  </strong>
 </p>
 <ul>
  <li>
   Must have experience in cash handling &amp; POS system
  </li>
  <li>
   High School Diploma or Equivalent
  </li>
  <li>
   1-2 years&rsquo; experience in retail or customer service
  </li>
  <li>
   Ability to handle customer complaints and work under pressure
  </li>
  <li>
   Merchandising and visual display skills may be a plus
  </li>
  <li>
   Must be physically fit and capable of lifting and moving heavy boxes as part of daily operations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What makes you a great fit:
  </strong>
 </p>
 <ul>
  <li>
   Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.
  </li>
  <li>
   Excellent communication skills and a passion for exceptional customer service.
  </li>
  <li>
   Proactive, organised, and eager to contribute to driving store sales.
  </li>
  <li>
   Value teamwork and dedicated to creating a positive and supportive workplace.
  </li>
  <li>
   Ability to work on a flexible hour, including evenings, weekends, &amp; holidays.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us:
  </strong>
 </p>
 <p>
  By joining our team, we believe in more than just great food and service &ndash; we believe in great people. Whether you&rsquo;re just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that value,
  <strong>
   H
  </strong>
  onesty
  <strong>
   ,
  </strong>
  <strong>
   E
  </strong>
  xcellence
  <strong>
   , R
  </strong>
  espect and
  <strong>
   O
  </strong>
  pportunity. If you&rsquo;re ready to be part of something exciting &ndash; where every day brings new experience, we&rsquo;d love to hear from you! Apply now and take the first step in your journey with us.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How to apply
  </strong>
 </p>
 <p>
  Click the Apply button above
 </p>
</div>


Customer Service Assistant

Planet

<div></div><div><div><div><div><div><div>remote type</div><div>
Onsite</div></div></div></div><div></div><div><div><div>
locations</div><div>
Dubai Tax Free Office - UAE</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 3 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR10258</div></div></div></div></div></div>
<br><div><div>Key Responsibilities:</div><ul><li><div>
Answer incoming customer calls in a professional and courteous manner.</div></li><li><div>
Handle customer inquiries, complaints, and requests efficiently and accurately.</div></li><li><div>
Provide product and service information to customers.</div></li><li><div>
Process orders, forms, applications, and requests.</div></li><li><div>
Identify and escalate priority issues to the appropriate team or department.</div></li><li><div>
Maintain detailed and accurate records of customer interactions.</div></li><li><div>
Follow call centre procedures, scripts, and quality standards.</div></li><li><div>
Meet performance targets including call handling time, customer satisfaction, and resolution rate.</div></li><li><div>
Collaborate with team members and other departments to resolve complex issues.</div></li><li><div>
Continuously update knowledge of company products, services, and policies.</div></li></ul><div>
Key Competencies:</div><ul><li><div>
Customer focus</div></li><li><div>
Communication skills</div></li><li><div>
Teamwork</div></li><li><div>
Adaptability</div></li><li><div>
Time management</div></li><li><div>
Conflict resolution</div></li><li><div>
Preference for native Russian or Mandarin speaker</div></li></ul><div>
At Planet, we embrace a hybrid work model, with three days a week in the office.</div><div><br>
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.</div></div>
<br><div><p>About Us</p><p></p><div><div><div><div><div>
Company Background</div><div>
Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.</div><div></div><div>
Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.</div><div></div><div>
With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.</div></div></div></div></div></div><div></div>

Customer Service Assistant (Russian or Chinese speaking)

MMI - Maritime and Merca...

About Us:Emirates Leisure Retail (ELR) and Maritime &amp; Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences.What s the purpose of this role:To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance.What will you be doing:Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.Promote products and upsell when appropriate to help meet store sales targets.Replenish shelves, organize displays and ensure products are correctly priced and labelled.Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.Assist in stock counts &amp; inventory and help with receiving and unpacking new stock.Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store s growth.Collaborate with your teammates to ensure smooth store operations and success.What we are looking for:Must have experience in cash handling &amp; POS systemHigh School Diploma or Equivalent1-2 years  experience in retail or customer serviceAbility to handle customer complaints and work under pressureMerchandising and visual display skills may be a plusMust be physically fit and capable of lifting and moving heavy boxes as part of daily operations.What makes you a great fit:Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.Excellent communication skills and a passion for exceptional customer service.Proactive, organised, and eager to contribute to driving store sales.Value teamwork and dedicated to creating a positive and supportive workplace.Ability to work on a flexible hour, including evenings, weekends, &amp; holidays.Why Join Us:By joining our team, we believe in more than just great food and service   we believe in great people. Whether you re just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that value, Honesty, Excellence, Respect and Opportunity. If you re ready to be part of something exciting   where every day brings new experience, we d love to hear from you! Apply now and take the first step in your journey with us.How to applyClick the Apply button above

BODY TIME INTERNATIONAL

<strong>Job Title:</strong> Beauty Salon Assistant <p> <strong>Job Type:</strong> Full-time [6 Days a Week 8 hours daily]</p> <p> <strong>Location:</strong> BODY TIME, Business Bay, Office 1810, Dubai</p> <p><strong style="font-size: 11px;"><br></strong></p><p><strong style="font-size: 11px;">Job Summary: </strong><span style="font-size: 11px;">We are seeking a detail-oriented and customer-focused Beauty Salon Assistant to join our team. The successful candidate will provide exceptional support to our salon professionals and assist in delivering high-quality beauty services to our clients. As a Beauty Salon Assistant, you will contribute to creating a welcoming and relaxing atmosphere while ensuring smooth salon operations.</span></p>     <div> <div> <div> <div> <p>Let s do everything perfectly from the beginning! We are here to help you make the best decision of your life! Your Health &amp; Fitness Decision.</p> </div> </div> </div> <div> <div> <div> <strong>Responsibilities:</strong> <ul> <li>Greet and welcome clients in a friendly and professional manner</li> <li>Assist clients with scheduling appointments and provide them with necessary information about our beauty services</li> <li>Prepare treatment rooms, ensuring cleanliness, organization, and availability of necessary supplies and products</li> <li>Assist salon professionals with various beauty treatments, such as facials, Eximia and Zionis treatments.</li> <li>Wash, sanitize, and sterilize salon tools and equipment</li> <li>Maintain inventory of beauty products, supplies, and equipment, and place orders as needed</li> <li>Process client payments and handle cash transactions accurately</li> <li>Provide post-treatment care instructions to clients and answer their questions or concerns</li> <li>Monitor and maintain cleanliness and tidiness of the salon, including reception area, treatment rooms, and common areas</li> <li>Assist in promoting salon services and products, and actively participate in marketing activities</li> </ul> </div> </div> </div> <div> <div> <div> <strong>Requirements:</strong> <ul> <li>Previous experience as a beauty salon assistant or in a similar role is preferred</li> <li>Knowledge of various beauty treatments and procedures</li> <li>Strong customer service skills and the ability to provide exceptional client care</li> <li>Excellent communication and interpersonal skills</li> <li>Detail-oriented with a high level of organizational skills</li> <li>Ability to multitask and work in a fast-paced environment</li> <li>Professional appearance and demeanor</li> <li>Basic computer skills and familiarity with salon management software is a plus</li> <li>Flexibility to work evenings, weekends, and holidays as needed</li> </ul> </div> </div> </div> </div> <div> <div> <div> <div> <p>If you are a dedicated and enthusiastic individual with a passion for the beauty industry, we invite you to apply for the position of Beauty Salon Assistant. Join our team and contribute to creating an exceptional salon experience for our valued clients. Please submit your resume and a cover letter detailing your qualifications and why you believe you would be a great fit for this role.</p> </div> </div> <div></div></div></div>

Beauty Specialist

Urban Company

<p><b>About Urban Company</b></p><p>Urban Company is a leading technology platform that connects customers with trusted service professionals for various home services, including home cleaning, salon &amp; spa services at home, and home repairs &amp; maintenance. Since its inception in India in 2014, Urban Company has expanded to UAE, Saudi Arabia, and Singapore.</p><p>Our mission is to simplify and elevate everyday living by offering convenient, reliable, and high-quality services. With innovation and customer experience at our core, we are reshaping the home services industry globally.</p><p><b>Key Responsibilities</b></p><ul><li><b>Customer Engagement:</b></li><li>Listening to customers&rsquo; concerns and handling complaints</li><li>Giving detailed explanations of services or products</li><li>Communicating with customers in-person, through email or chat, over the phone or on social media</li><li>Monitoring customer satisfaction levels</li><li><b>Partnership Development:</b></li><li>Working with a sales team to create better methods to address customer complaints</li><li>Referring customers to superiors when necessary</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li><b>Communication &amp; Negotiation Excellence:</b> Strong interpersonal and persuasion skills to connect with diverse customers.</li><li><b>Sales Experience:</b> Prior experience in sales or a customer-facing role is an advantage.</li><li><b>Partnership Savvy:</b> Proven ability to identify, negotiate, and manage collaborations with external partners.</li></ul><p><b>Why Join Us?</b></p><ul><li>Be part of a dynamic team driving growth in one of Urban Company&rsquo;s most important markets.</li><li>Enjoy a competitive compensation package, including a fixed salary and performance-based incentives.</li><li>Gain hands-on experience in a customer facing role, with a leading global brand.</li><li>Contribute to a mission-driven organization that is transforming the home services industry.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p>

The NOVA CLINIC

<p><b>Role Description</b></p><p>MUST HAVE REAL ESTATE ADMIN EXPERIENCE. This is a full-time on-site role for a Real Estate Administrative Assistant located in Dubai. The Real Estate Administrative Assistant will be responsible for providing administrative support to the real estate team, handling customer service inquiries, managing communications, and assisting with day-to-day operations. Other roles include taking care of the contracts with developers, MOU, invoices and cold calling</p><p><b>Qualifications</b></p><ul><li>Strong Interpersonal Skills and Communication abilities</li><li>Confident to cold call</li><li>Has a driving license</li><li>Proficient in Customer Service and Administrative Assistance</li><li>Understanding of Real Estate both off plan and secondary</li><li>Minimum 3 years experience in an administrative role within the real estate industry</li></ul><p>Requirements:</p><ul><li><b>Minimum 3 years&rsquo; experience as a PA/EA, preferably in real estate or investment firms</b> High level of organizational and communication skills <b>Strong attention to detail and professional presentation</b> Able to handle pressure, multitask, and work in a fast-paced, high-demand environment <b>Discretion and loyalty are essential</b></li></ul><p>Job Type: Full-time</p><p>Pay: From AED5,000.00 per month</p><p>Expected Start Date: 01/11/2025</p>

Executive Assistant

Explore 6022+ Customer care assistant in Dubai this November. Find roles across top companies and apply now to boost your career.

6022 customer care assistant jobs IN Dubai

Customer Care Trainee- Dyson

Customer Service Assistant

Customer Service Assistant (Russian or Chinese speaking)

Customer Service Assistant

Beauty Specialist

Customer Service Assistant

Executive Assistant