sales coordinator

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customer service representative

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customer care coordinator

You+Baby Studio

<div>
 
 
 🌟 Customer Coordinator &ndash; Dubai | You+Baby Studio
 
 
 
 
 
 
 Our studio is growing &mdash; and we need your help! We&rsquo;re looking for a
 
 Customer Coordinator
 
 to ensure every client has an unforgettable experience with us.
 
 
 
 
 
 🤝
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Be the main contact for clients and manage their bookings
 </li>
 <li>
 Ensure the studio is ready and running smoothly every day
 </li>
 <li>
 Process payments and keep operations organized
 </li>
 <li>
 Support photographers during sessions
 </li>
 <li>
 Handle client questions and concerns with care
 </li>
 </ul>
 
 
 
 
 💡
 
 What You Bring
 
 
 <ul>
 <li>
 Strong
 
 customer care &amp; client satisfaction
 
 skills
 </li>
 <li>
 Fluency in
 
 English
 
 (spoken &amp; written); Arabic is a plus
 </li>
 <li>
 Experience in
 
 sales, chat communication, or upselling
 
 </li>
 <li>
 A strong, confident personality with excellent communication
 </li>
 <li>
 Fast &amp; accurate typing
 </li>
 <li>
 Comfort with digital tools for chat, project management, and file sharing
 </li>
 </ul>
 
 
 
 
 ✨
 
 What We Offer
 
 
 <ul>
 <li>
 A creative work environment with a passionate, supportive team
 </li>
 <li>
 30 paid calendar days off per year
 </li>
 <li>
 Work-life balance:
 
 1 day off one week, 2 days off the next - and repeat
 
 </li>
 <li>
 Real career growth opportunities in a dynamic, expanding studio
 </li>
 </ul>
 
 
 
 
 📍 Location:
 
 
 Dubai (full-time, on-site)
 
 
 
 
 
 🌟 Why Join Us?
 
 
 You&rsquo;ll become part of a
 
 creative, expanding company
 
 that values teamwork and growth &mdash; with real opportunities to develop your career.
 
 
 
 
 
 👉 Ready to take the next step? Apply directly via LinkedIn &mdash; we&rsquo;d love to hear from you!
 
 
 
 
 
 
 We'll get in touch within 5 working days if we&rsquo;d like to move forward with your application. If you don&rsquo;t hear from us, please know we truly appreciate your interest and would love to connect in the future!
 
 
</div>

Customer Coordinator

Hairs Culture

Job Title: Customer CoordinatorJob Summary:The Customer Coordinator serves as the primary point of contact between the company and its clients. This role is responsible for handling customer inquiries, coordinating services or product delivery, ensuring client satisfaction, and maintaining strong relationships with customers. The Customer Coordinator also supports internal teams to meet customer needs efficiently and effectively.---Key Responsibilities:Act as the first point of contact for customer queries, requests, and complaints.Coordinate with internal departments (sales, operations, service teams) to ensure timely resolution of customer issues.Maintain accurate customer records, including contact details, service requests, and feedback.Follow up with customers to ensure satisfaction and identify opportunities for improvement.Prepare and share regular reports on customer interactions, service performance, and client feedback.Assist in scheduling appointments, service delivery, or product dispatch as required.Escalate complex or unresolved issues to the appropriate department or management.Support customer retention initiatives by building strong and professional relationships.Contribute to continuous improvement by suggesting process enhancements based on customer feedback.Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

CUSTOMER COORDINATOR

Dawn Real Estate Development LLC

Role as Senior Executive, Customer Service Coordinator: &#61623; Leading the Customer Care team on a daily basis. &#61623; Handling customer inquiries, complaints, and request in a timely manner. &#61623; Attending to phone calls, emails and walk in customers. &#61623; Prepares weekly and monthly reports and trackers. Role as After Sales Administrator: &#61623; Utilize Salesforce to generate reservation forms for customers, capturing essential details accurately and facilitating the reservation process smoothly. &#61623; Ensures all the customer&rsquo;s details are entered in the system (Yardi) &#61623; Responsible for the generation of contracts for newly sold units of all the customers who completed the required documentation and payments. &#61623; Ensure we meet the target deadline for releasing contracts. &#61623; Monitors and tracks receipt of signed contracts and necessary payments to submit the countersigning of the documents to complete the Sales Process. &#61623; Upload all customer files into the company&rsquo;s property software (Yardi). &#61623; Deals with Sales Team and customers regarding completion of Sale. &#61623; Issuance of payment reminders and termination letters for unpaid instalment/&#61623; Issuance of payment receipts and statement of accounts. Handover Executive: &#61623; Issuance of Completion Notices for handed over projects and making sure it is delivered by email and courier. &#61623; Coordinating inspections, ensuring that all necessary handover documentation is completed, facilitating communication between buyers and sellers and ensuring that the property is in the expected condition at the time of handover. &#61623; Provide assistance in registering the DEWA and Empower.Job Type: Full-timePay: From AED8,000.00 per month

CRM Executive for Real Estate Developer

Confidential

<div>
 
 
 Job purpose
 
 
 
 Interact with our customers and provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
 
 
 
 
 
 
 Duties and responsibilities
 
 
 
 1. Receive purchase request from tender coordinator, Sales and marketing teams.
 
 
 2. Check for stock position, price, quantity, code as per Customer purchase order.
 
 
 3. Consolidate all request as per source, principle and currency wise.
 
 
 4. Generate purchase order into system and take print out.
 
 
 5. Take approval of purchase orders from Division Manager.
 
 
 6. Take approval from Finance and Admin Director.
 
 
 7. Send purchase order to principles by fax, email, courier. In case of Johnson &amp; Johnson send purchase order into Excel sheet.
 
 
 8. Receive order confirmation from other companies within 24 hours.
 
 
 9. Check order confirmation for any discrepancy.
 
 
 10. Update the due date of the orders to assist
 
 
 11. Forward purchase order and order confirmation to Procurement in timely manner.
 
 
 12. Follow up for delivery if needed
 
 
 13. Receive phone calls from customers for order status.
 
 
 14. Provide order status to customers by taking information from relevant persons.
 
 
 15. Arrange hotel booking, ticket booking, flight booking etc.
 
 
 16. Coordinate for organizing the conferences.
 
 
 17. Arrangement of stationery and grocery for the division.
 
 
 18. Preparing various reports required by the management.
 
 
 19. Assisting product specialist as and when required.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum of bachelor&rsquo;s degree in any subject
 </li>
 <li>
 Minimum of 2 years&rsquo; experience
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Communication Skills
 </li>
 <li>
 Computer knowledge / Oracle / MS
 </li>
 <li>
 From Healthcare Field / Similar Pharma
 </li>
 </ul>
</div>

Customer Service Coordinator

Emirates NBD

<div>
 
 
 
 
 ARABIC SPEAKER ONLY
 
 
 
 
 
 
 
 
 
 Organisation Unit Purpose
 
 
 
 To provide excellent customer support to attract prospective and retain existing clients.
 
 
 
 Job Purpose
 
 
 
 To act as the main point of contact for all prospective and existing clients and to assist or service customers through answering their queries and attending to their requests.
 
 
 
 Job Content
 
 
 
 
 Brokerage and Bank Account Opening Assistance:
 
 
 <ul>
 <li>
 Assist clients in filling out the account opening forms
 </li>
 <li>
 Confirm receipt of account opening forms and corresponding documentary requirements from clients or ENBD Branches
 </li>
 <li>
 Verify the accuracy and completeness of the submitted documents and revert to the clients or ENBD Branches for any corrections or missing requirements
 </li>
 <li>
 Submit received documents for the opening of brokerage accounts
 </li>
 </ul>
 
 
 Customer Inquiry Handling and Complaint Resolution
 
 
 <ul>
 <li>
 Entertain product and/or process inquiries from prospective and existing clients
 </li>
 <li>
 Provide support/guidance to clients on using the online trading system
 </li>
 <li>
 Attend to complaints from clients on products, services or erroneous transactions
 </li>
 </ul>
 
 
 Brokerage Account Opening/Closing
 
 
 <ul>
 <li>
 Verify the documents and information /data provided , revert for additional input/clarification/document
 </li>
 <li>
 Set up of new accounts in the corresponding trading system (DFM, ADX, NASDAQ, DGCX)
 </li>
 <li>
 Set up of the cancellation of registration for clients who are closing their ENBDS account
 </li>
 </ul>
 
 
 On line &amp; Tokens
 
 
 <ul>
 <li>
 Verification of submitted documents for Online Trading
 </li>
 <li>
 Verification of submitted documents for RSA Token
 </li>
 <li>
 Issuance Tokens Letters
 </li>
 <li>
 Set up of eBroker services in TN
 </li>
 </ul>
 
 
 Customer Account Maintenance
 
 
 <ul>
 <li>
 Accept request s to transfer existing client stocks from/to ENBD Securities to/from other brokerage firms
 </li>
 <li>
 Verify the accuracy and completeness of the submitted documents and revert to the clients for any corrections or missing requirements
 </li>
 <li>
 Enter stock transfer data into the system
 </li>
 <li>
 Provide Statements of Account to requesting clients
 </li>
 <li>
 Inform existing clients of changes in processes and regulations that will affect their account
 </li>
 </ul>
 
 
 Compliance and Quality Assurance
 
 
 <ul>
 <li>
 Ensure that all documents are properly reviewed and validated
 </li>
 <li>
 Ensure that discrepancies are approved by the authorized person
 </li>
 <li>
 Ensure that all customer complaints/issues are resolved within the required period
 </li>
 </ul>
 
 
 AdHoc Projects Support
 
 
 <ul>
 <li>
 Inform prospective and existing clients of ongoing promotions and initiatives
 </li>
 <li>
 Act as a support for brokers in handling clients queries and follow up issues
 </li>
 </ul>
 
 
 
 
 
 Job Knowledge
 
 
 
 Basic understanding of the Brokerage function
 
 
 Knowledge of all trading platforms &amp; its related products
 
 
 
 
 
 
 Skills
 
 
 
 
 Technical &amp; Professional
 
 
 
 Acceptable verbal and written communication skills (English &amp; Arabic)
 
 
 Proficiency in other languages
 
 
 
 
 
 
 Behavior&rsquo;s
 
 
 
 Customer service orientation
 
 
 
 
 
 
 Education and/or professional qualification
 
 
 
 Bachelors Degree
 
</div>

Customer Care Officer

Beverly Hills Specialist Hospital

Job Summary:The Patient Coordinator cum Sales Executive will be responsible for managing patient relations and sales activities within the Plastic Surgery department. This role involves ensuring a high level of patient satisfaction, coordinating patient care, and driving sales initiatives to promote the hospital's plastic surgery services.Key Responsibilities:Patient Coordination:<ul><li>Patient Management: Welcome patients and guide them through their treatment journey, from initial consultation to post-operative care.</li><li>Scheduling: Coordinate and schedule appointments, surgeries, and follow-up visits.</li><li>Patient Education: Provide patients with detailed information about procedures, pre-operative and post-operative care, and address any concerns or questions.</li><li>Documentation: Maintain accurate patient records, including medical history, treatment plans, and communication logs.</li><li>Liaison: Act as a liaison between patients, doctors, and other healthcare professionals to ensure seamless communication and care coordination.</li></ul>Sales and Marketing:<ul><li>Lead Generation: Identify and engage potential patients through various channels such as online inquiries, referrals, and marketing campaigns.</li><li>Consultations: Assist in initial patient consultations to discuss potential procedures, providing information and addressing any preliminary questions.</li><li>Sales Targets: Meet and exceed sales targets by promoting the hospital&rsquo;s plastic surgery services.</li><li>Marketing Strategies: Collaborate with the marketing team to develop and implement strategies to attract new patients.</li><li>Follow-ups: Conduct follow-ups with potential patients to convert inquiries into consultations and surgeries.</li></ul>Qualifications:<ul><li>Education: Bachelor's degree in Healthcare Management, Business Administration, Marketing, or a related field.</li><li>Experience: Minimum of 2-3 years of experience in patient coordination and sales, preferably within a plastic surgery or healthcare setting.</li><li>Skills:</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Sales-oriented mindset with a proven track record of meeting sales targets.</li><li>Knowledge of plastic surgery procedures and patient care.</li><li>Proficiency in using healthcare management software and CRM systems.</li></ul>Key Competencies:<ul><li>Customer Service: Demonstrate a patient-centric approach, ensuring a high level of patient satisfaction.</li><li>Sales Acumen: Ability to identify sales opportunities and convert leads into successful consultations and treatments.</li><li>Detail-Oriented: Ensure accuracy in scheduling, documentation, and communication.</li><li>Team Collaboration: Work effectively with medical staff, administrative personnel, and marketing teams.</li><li>Problem-Solving: Address and resolve patient concerns and issues promptly and effectively.</li></ul>Job Type: Full-timePay: From AED5,500.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Patient Coordinator cum Sales Executive: 1 year (Preferred)</li><li>aesthetic clinic: 1 year (Preferred)</li><li>healthcare: 1 year (Preferred)</li></ul>Language:<ul><li>arabic (Preferred)</li></ul>

Patient Coordinator cum Sales Executive

GENIE

The Role
 My client is looking for a confident, sales-driven team member to join as a Sales Coordinator / Call Centre Associate. You’ll be the first point of contact for clients, handling enquiries, making outbound calls, and encouraging customers to book and return for more premium beauty treatments and wellness services. What you’ll do: * Answer calls, WhatsApps & emails with professionalism and warmth * Reach out to existing clients to upsell treatments & packages * Manage bookings and follow up to ensure a smooth client journey * Hit sales targets while delivering exceptional customer service
 
Requirements
 What you'll need: * Experience in sales, customer service, or call centre roles (beauty/aesthetics industry preferred) * Confident, persuasive communicator and not afraid of getting on the phone * Driven, target focused and passionate about customer care
 
About the company
 Genie is a highly specialist recruitment company covering the consumer industry. Born from a pure passion for the sector we work tirelessly to match the right candidates for the role and work in a partnership approach with our clients. We have built up years of experience and have a deep understanding of the challenges for both candidates and clients. Our specialist areas cover: FMCG, Retail, E-Commerce/Apps, Food & Beverage and Hospitality Sectors. Regions: Middle East, North Africa & Asian Markets.

Sales Coordinator / Call Centre Associate

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