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customer care executive

Al Abdulghani Motors

<p></p><div><div><div><div><div><b>Date: </b>Dec 30, 2025
</div></div></div></div><div><div><div><div><b>Location:
</b>Doha
</div></div></div></div><div><div><div><div><b>Company: </b>Al Abdulghani Motors
</div></div></div></div><div><div><div><div><b>Job Requisition ID: </b>1088
</div></div></div></div><div><div><div><div><div><div><div><div><b>Job Purpose</b></div>
</div><div><div>
The Customer Care Executive is responsible for addressing customer complaints across multiple channels. The role involves investigating issues, coordinating with relevant internal departments for resolution, and timely communication with customers. Additionally, the position includes following up on low-score survey responses to recover customer satisfaction and contribute to process improvement. The Customer Care Executive plays a key role in enhancing customer experience and supporting the organization&rsquo;s commitment to service excellence.</div></div></div><div><div><div><b>
Principal Accountabilities</b></div>
</div><div><div>
1. Complaint Handling</div>
<div>
Receive and manage customer complaints through various channels, including phone, email, chat, and social media.</div>
<div>
Investigate issues thoroughly and coordinate with relevant departments (Service, Sales, Parts, etc.) to ensure timely resolution.</div>
<div>
Maintain professional, empathetic, and solution-oriented communication with customers throughout the complaint process.</div>
<div>
2. Survey Follow-up &amp; Service Recovery</div>
<div>
Contact customers who provided low survey scores to understand the reason for dissatisfaction.</div>
<div>
Take corrective action or escalate cases to ensure recovery and improvement of customerexperience.</div>
<div>
Document all feedback and follow-up outcomes accurately in the CRM or complaintmanagement system.</div>
<div>
3. Documentation &amp; Reporting</div>
<div>
Log all customer interactions, complaints, and recovery actions in the system with complete and accurate details.</div>
<div>
Assist in preparing reports on complaint trends, survey results, and recovery performance.</div>
<div>
4. Coordination &amp; Communication</div>
<div>
Collaborate with internal departments to resolve customer concerns effectively and within agreed service levels.</div>
<div>
Ensure regular updates are provided to customers on the progress of their complaints or cases.</div>
<div>
5. Continuous Improvement &amp; Customer Experience</div>
<div>
Contribute ideas and feedback to improve complaint handling and recovery processes.</div>
<div>
Demonstrate a customer-first attitude and maintain a high level of professionalism in all interactions.</div></div></div><div><div><div><b>
Required Qualifications</b></div>
</div><div><ul><li>Diploma/Bachelor Degree in a relevant field of study</li>
<li>3+ years of experience out of which at least 1 year needs to be within Customer Care</li>
<li>Vehicles Technical knowledge is an advantage</li>
<li>Excellent customer handling / soft skills</li></ul></div></div></div></div></div></div></div></div><p></p>

Customer Care Executive

Al Dar properties

<p><b>Job Title:</b> Customer Care Executive &ndash; Maintenance Department<br/><b>Location:</b> Bin Mahmoud Doha Qatar<br/><b>Company:</b> Al Dar Properties &ndash; Real Estate Division<br/><b>Job Type:</b> Full-time<br/><b>Availability:</b> Immediate Joiners Preferred</p><p><b>Job Description:</b><br/>We are a leading real estate company seeking a <b>Customer Care Executive</b> for our <b>Maintenance Department</b>. The ideal candidate will be responsible for ensuring excellent customer service by handling maintenance-related inquiries, complaints, and service requests from tenants .</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to customer calls, emails, and messages regarding maintenance issues.</li><li>Coordinate with the maintenance team to schedule service requests and follow up on job completion.</li><li>Maintain accurate records of service requests and customer interactions.</li><li>Handle customer complaints professionally and resolve them in a timely manner.</li><li>Provide updates to customers regarding the status of their requests.</li><li>Prepare daily/weekly reports for the management.</li><li>Ensure high levels of customer satisfaction through efficient service delivery.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 2 years of experience in a <b>Customer Care</b> role, preferably within <b>real estate or maintenance services</b>.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask and work under pressure.</li><li>Good knowledge of MS Office (Word, Excel, Outlook).</li><li>Fluency in English (Arabic is an advantage).</li><li>Valid QID and NOC (preferred for local candidates).</li></ul><p><b>How to Apply:</b><br/>If you meet the above qualifications and are ready to join immediately, please send your updated CV to s.khan@aldarproperties.qa.</p><p>Job Type: Full-time</p>

Customer Care Executive – Maintenance Department

Dakkaken Group

<p><b>We Are Hiring: Customer Service Executive (Female)</b></p><p><b>Job Type:</b> Full-time / Contract<br/><b>Location:</b> Qatar</p><p><b>Job Description</b></p><p>We are seeking a polite, confident, and customer-focused <b>Female Customer Service Executive</b> to join our team. The ideal candidate must be <b>fluent in Arabic</b>, possess strong communication skills, and be able to deliver excellent customer support while maintaining a positive company image.</p><p><b>Key Responsibilities</b></p><ul><li>Handle customer inquiries via phone, WhatsApp, email, and in person</li><li>Communicate clearly and professionally with customers in <b>Arabic and English</b></li><li>Assist customers with service requests, complaints, and follow-ups</li><li>Provide accurate information about company products and services</li><li>Maintain customer records and update systems regularly</li><li>Coordinate with internal departments to resolve customer issues</li><li>Ensure high levels of customer satisfaction</li><li>Represent the company professionally at all times</li></ul><p><b>Requirements</b></p><ul><li><b>Female candidates only</b></li><li><b>Fluent in Arabic (spoken &amp; written) &ndash; Mandatory</b></li><li>Good command of English</li><li>Previous experience in customer service or customer care preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and work under pressure</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Professional attitude and appearance</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR3,500.00 per month</p>

Customer Service Executive (Female)

Al Majed Group

<p>We are seeking a <b>smart, customer-focused Jewelry Sales Executive</b> to join our showroom team. The ideal candidate will have experience in jewellery sales, a passion for customer service, and the ability to achieve sales goals while building lasting customer relationships.</p><p>Key Responsibilities</p><ul><li>Welcome customers and provide knowledgeable, friendly assistance</li><li>Guide customers in selecting jewellery that suits their needs and preferences</li><li>Achieve and exceed monthly sales targets</li><li>Maintain attractive product displays and showroom standards</li><li>Handle billing, POS transactions, and basic sales documentation</li><li>Build long-term customer relationships and ensure high customer satisfaction</li><li>Follow company policies, security, and loss-prevention procedures</li></ul><p>Requirements</p><ul><li>Previous experience as a Jewelry Sales Executive or Sales Associate</li><li>Excellent communication and interpersonal skills</li><li>Good knowledge of gold, diamonds, gemstones, and jewellery pricing</li><li>Ability to work flexible shifts, including weekends</li><li>Well-groomed, professional, and customer-service oriented</li></ul><p>Added Advantage</p><ul><li>Experience in luxury or retail sales</li><li>Ability to communicate in Arabic and English</li><li>Jewellery-related certification or formal training</li></ul><p><b>Job Type:</b> Full-time</p><p>Job Type: Full-time</p>

Jewellery Sales Executive

Jotun Middle East, India and Africa (MEIA)

<div>
 <p>
  SUMMARY OF THE ROLE
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a Sales Executive &ndash; Decorative Segment, you will be responsible for promoting and selling a range of Decorative products to new/existing/specified potential customers by utilising Jotun&rsquo;s sales tools and techniques to develop strong customer relationships to achieve budgeted sales, gross margin, DSO, and with the aim of increasing Jotun market share and profitability.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This position is based in Qatar and reporting to the Decorative Sales Manager - Retail.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Responsibilities:
 </p>
 <ul>
  <li>
   Introduce, promote, and sell Decorative products to allocated customers and geographical territories through regular visits to maintain good relationships and obtain market information.
  </li>
  <li>
   Promote decorative products by coordinating marketing activities and campaigns to achieve sales budget.
  </li>
  <li>
   Execute sales policies and marketing activities in line with company rules and regulations to support business growth, uniformity, and business efficacy.
  </li>
  <li>
   Have a robust follow-up on collection per assigned targets to ensure that company working capital conditions remain healthy.
  </li>
  <li>
   Maintain good relationships, provide high-quality service to existing distributors, and attend to customers&rsquo; complaints.
  </li>
  <li>
   Create and maintain data and be an active user of CRM
  </li>
  <li>
   Coordinate with relevant departments to ensure timely delivery and good customer service
  </li>
  <li>
   Liaise with the client market and respond to inquiries, introducing products and services to dealers/projects
  </li>
  <li>
   Undertake and regularly update area audits to identify market potential within own designated geographical area.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we offer:
  </strong>
 </p>
 <ul>
  <li>
   Extensive opportunities for professional and personal development, both through on-the-job training and Jotun Academy.
  </li>
  <li>
   A friendly and supportive working environment.
  </li>
  <li>
   A continuous focus on reinventing and innovating high-quality products.
  </li>
  <li>
   An international Corporate Culture founded on our four values; Care, Respect, Loyalty, and Boldness.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we are looking for:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in a relevant field
  </li>
  <li>
   1- 3 years of experience in Sales.
  </li>
  <li>
   Microsoft Office skills.
  </li>
  <li>
   Strong English communication skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Strong Hindi communication skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Acts on own initiative, makes things happen and accepts responsibility for the results
  </li>
  <li>
   identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability.
  </li>
  <li>
   Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.
  </li>
  <li>
   Makes an impact; convinces and persuades others; promotes plans and ideas successfully
  </li>
  <li>
   Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.
  </li>
  <li>
   Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.
  </li>
  <li>
   Builds a useful network of contacts and relationships and utilizes it to achieve objectives
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   POSITION INFORMATION
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Company:
  </strong>
 </p>
 <p>
  Jotun Paints Qatar W.L.L.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Contract Type:
  </strong>
 </p>
 <p>
  Regular
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Time Type:
  </strong>
 </p>
 <p>
  Full time
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   CLOSING DATE (dd.mm.yyyy):
  </strong>
 </p>
 <p>
  25.12.2025
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  WHO WE ARE
 </p>
 <p>
  <br/>
 </p>
 <p>
  Jotun&rsquo;s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
 </p>
</div>


Sales Executive - Decorative Segment

Al-Futtaim

<div><p><b>Job Requisition ID: </b>174644</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br>
<b>
Overview Of The Role:</b><br>
<ul><li>
The Retail Sales Executive for Watches is responsible for delivering exceptional customer service, driving sales to meet or exceed targets, and maintaining high retail standards. This role involves a mix of customer interaction, stock management, and visual merchandising, all contributing to enhancing the customer experience and promoting brand loyalty.</li></ul><br>
<b>
What You Will Do:</b><br>
<h4 class="jobSectionHeader"><b>
Sales and Customer Interaction</b></h4><br>
<ul><li>
Attend to customers, offering watches and explaining product benefits and features to achieve sales performance targets.</li><li>
Assist in maintaining showroom displays to motivate potential customers.</li></ul><h4 class="jobSectionHeader"><b><br>
Stock Management</b></h4><br>
<ul><li>
Maintain daily sales and stock registers, ensuring they are updated regularly.</li><li>
Assist the shop in charge with inventory checks and request for stock replenishments.</li><li>
Check and handover stock and cash to the sales in charge at the end of each shift.</li><li>
Identify ageing stock items and suggest initiatives to manage them.</li></ul><h4 class="jobSectionHeader"><b><br>
Visual Merchandising</b></h4><br>
<ul><li>
Assist sales in charge with frequent display changes and provide new ideas to refresh the store's look.</li></ul><br>
<b>
Required Skills To Be Successful:</b><br>
<ul><li>
Effective communication skills in English; knowledge of Arabic is an advantage.</li><li>
Proficiency in stock management and sales tracking.</li><li>
Excellent customer service skills with an ability to engage affluent local and expatriate customers.</li><li>
Creative ability to contribute to visual merchandising and store displays.</li></ul><br>
<b>
What Qualifies You For The Role:</b><br>
<ul><li>
University graduate preferred, but not essential.</li><li>
Minimum of 3 years experience in sales activities.</li><li>
Proficiency in English with pleasant customer care manners.</li><li>
Knowledge of Arabic is advantageous, with effective communication skills to promote products.</li></ul><p><b><br>
About Al-Futtaim Retail</b></p>
<p>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.<br>
<br>
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</p></div><p></p>

Sales Executive - Watches

<div>
 <strong>
  Job Requisition ID:
 </strong>
 174644
 <br/>
 <br/>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 <br/>
 <br/>
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 <br/>
 <br/>
 <strong>
  Overview Of The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Retail Sales Executive for Watches is responsible for delivering exceptional customer service, driving sales to meet or exceed targets, and maintaining high retail standards. This role involves a mix of customer interaction, stock management, and visual merchandising, all contributing to enhancing the customer experience and promoting brand loyalty.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Do:
  <br/>
  <br/>
 </strong>
 Sales and Customer Interaction
 <br/>
 <br/>
 <ul>
  <li>
   Attend to customers, offering watches and explaining product benefits and features to achieve sales performance targets.
  </li>
  <li>
   Assist in maintaining showroom displays to motivate potential customers.
   <br/>
   <br/>
  </li>
 </ul>
 Stock Management
 <br/>
 <br/>
 <ul>
  <li>
   Maintain daily sales and stock registers, ensuring they are updated regularly.
  </li>
  <li>
   Assist the shop in charge with inventory checks and request for stock replenishments.
  </li>
  <li>
   Check and handover stock and cash to the sales in charge at the end of each shift.
  </li>
  <li>
   Identify ageing stock items and suggest initiatives to manage them.
   <br/>
   <br/>
  </li>
 </ul>
 Visual Merchandising
 <br/>
 <br/>
 <ul>
  <li>
   Assist sales in charge with frequent display changes and provide new ideas to refresh the store's look.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills To Be Successful:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Effective communication skills in English; knowledge of Arabic is an advantage.
  </li>
  <li>
   Proficiency in stock management and sales tracking.
  </li>
  <li>
   Excellent customer service skills with an ability to engage affluent local and expatriate customers.
  </li>
  <li>
   Creative ability to contribute to visual merchandising and store displays.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Qualifies You For The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University graduate preferred, but not essential.
  </li>
  <li>
   Minimum of 3 years experience in sales activities.
  </li>
  <li>
   Proficiency in English with pleasant customer care manners.
  </li>
  <li>
   Knowledge of Arabic is advantageous, with effective communication skills to promote products.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Al-Futtaim Retail
  <br/>
  <br/>
 </strong>
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 <br/>
 <br/>
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>


Sales Executive - Watches | Retail | DOMASCO | Qatar

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