customer service representative

call center representative

customer service specialist Jobs in Cairo

customer service specialist

customer support specialist Jobs in Cairo

customer support specialist

affiliate safety representative - north africa Jobs in Cairo

customer care representative

Concentrix

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at New Cairo site!
 
 
 
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Location: New Cairo, Egypt
 
 
 
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 </ul>
</div>

Customer Service Representative

DHL Express

<div>
 Role Purpose
 
 
 As a
 
 Customer Inquiry Advisor
 
 , you will be the face and voice of DHL Express, confidently providing a comprehensive suite of customer service solutions. Your primary goal is to manage shipment bookings, handle inquiries, and provide real-time tracking updates with professionalism and empathy, ensuring every interaction enhances the DHL service experience.
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Customer Interaction: Serve as the primary point of contact for customers via the hotline and various communication modes, providing expert advice on DHL service offerings.
 </li>
 <li>
 Booking Management: Efficiently accept and register shipment bookings, ensuring all data is accurate and up-to-date.
 </li>
 <li>
 Information Expert: Provide precise information regarding customs requirements, transit times, and competitive pricing to facilitate seamless shipping.
 </li>
 <li>
 Sales Lead Generation: Proactively identify opportunities to offer alternative services or value-added solutions, turning simple inquiries into potential sales leads.
 </li>
 <li>
 Issue Resolution: Liaise with the Operations department and other internal functions to ensure quick and efficient resolution of customer queries.
 </li>
 <li>
 Service Excellence: Exercise high levels of empathy and professionalism to meet the varying needs and demands of individual customers.
 </li>
 <li>
 Process Improvement: Actively highlight areas for procedural or technological improvement and suggest solutions to enhance the overall customer journey.
 </li>
 <li>
 Operational Support: Provide necessary assistance to the backline team and manage import requests as required to maintain service flow.
 </li>
 <li>
 Policy Adherence: Strictly follow established Customer Service procedures while maintaining the discretion to offer flexibility within reasonable limits.
 </li>
 <li>
 Professional Representation: Build trust and integrity through expert-level service, acting as a reliable representative of the DHL brand.
 
 
 
 </li>
 </ul>
 
 Qualifications, Experience, And Competencies
 
 
 
 
 <ul>
 <li>
 University Graduate: Must hold a bachelor&rsquo;s degree from a recognized institution.
 </li>
 <li>
 Experience: Experience in a Customer Contact Center or Telesales environment within a service industry is highly preferred.
 </li>
 <li>
 Language Proficiency: Excellent command of both spoken and written English is required.
 </li>
 <li>
 Communication Skills: Exceptional verbal and written communication skills, with the ability to adjust style to meet the needs of diverse audiences.
 
 
 
 </li>
 </ul>
 We 𝗗𝗲𝗹𝗶𝘃𝗲𝗿 𝘁𝗵𝗲 𝗗𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲
 
 
 We 𝗖𝗮𝗿𝗲
 
 
 We 𝗚𝗿𝗼𝘄 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿
 
 
 Do you see a personal challenge in these versatile and responsible tasks? Then
 
 Apply Now!
 
</div>

Sutherland

<div>
 
 
 Sutherland
 
 is a global leader specializing in
 
 AI
 
 ,
 
 automation
 
 ,
 
 cloud engineering
 
 , and
 
 advanced analytics
 
 to drive
 
 digital transformation
 
 and provide scalable business solutions for top-tier brands worldwide.
 
 
 
 
 With a strong emphasis on
 
 digital engineering services
 
 , we deliver
 
 innovative technologies
 
 and
 
 business process excellence
 
 , creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of
 
 363 independent inventions
 
 , including
 
 250 AI-based solutions
 
 with
 
 patents
 
 in key technologies that continuously enhance business operations and transform user experiences.
 
 
 
 
 Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless
 
 "as-a-service" model
 
 , enabling rapid innovation and supporting sustainable business growth.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Ramadan Kareem🌙
 
 
 
 
 Role Description:
 
 
 
 
 We are hiring a Customer Service Representatives to handle customer inquiries and provide exceptional service.
 
 
 
 
 
 Work Schedule:
 
 
 
 
 
 
 5 working days and 2 days off
 
 
 
 
 
 
 Rotational shifts (Morning, Night, and Overnight) and Rotational days off
 
 
 
 
 
 
 What We Offer:
 
 
 
 
 
 
 Highest salary in the market💸
 
 
 
 
 
 
 Iftar and suhoor allowance🌙
 
 
 
 
 
 
 Bonuses and incentives after probation period (3 months)
 
 
 
 
 
 
 First three months KPI's are granted
 
 
 
 
 
 
 Social and Medical insurance
 
 
 
 
 
 
 Transportation provided 24/7🚌
 
 
 
 
 
 
 Night shift allowance
 
 
 
 
 
 
 Paid training
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 🔑
 
 What we&rsquo;re looking for:
 
 
 
 
 <ul>
 <li>
 NO EXPERINCE NEEDED
 </li>
 <li>
 🚨ENGLISH LEVEL B2 OR HIGHER IS A MUST🚨
 </li>
 </ul>
 
 💼 If you&rsquo;re passionate about making a difference and love helping customers, we want YOU! 🌟
 
 
 
 
 
 
 Additional Information
 
 
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 
</div>

Customer service Representative

<div>
 
 
 Concentrix is hiring Customer Service Representatives/ Sales Advisors, (B2 English level required). No previous experience needed!
 
 
 
 
 
 
 📍Location: Cairo or Alexandri
 
 
 
 
 
 a
 
 What we offe
 
 
 r:&bull; Competitive gross salary: Up to 21K E
 
 
 GP&bull; Attractive packages as well for non-English speakers (French, German, Italian, Spanish, and Portugues
 
 
 e)&bull; Social &amp; medical insuran
 
 
 ce&bull; 24/7 transportation provid
 
 
 
 
 
 ed
 
 Requiremen
 
 
 ts:&bull; Bachelor&rsquo;s deg
 
 
 ree&bull; Flexibility to work on-s
 
 
 ite&bull; Availability for night &amp; overnight shi
 
 
 fts&bull; Immediate joiners prefer
 
 
 
 
 red
</div>

Conentrix

<div>
 
 Attractive Salary
 
 
 Transportation Available
 
 
 Rotational Shifts
 
 
 Sales Bonus
 
 
 
</div>

Property Finder

<div>
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 
 Position Summary:
 
 
 
 The inside sales representative will be responsible for managing existing customers, understanding their needs, and ensuring a smooth sales process, the ISR is also responsible for developing new leads and targeting prospects. At the heart of this role is closing sales and exceeding targets.
 
 
 To be successful as an inside sales representative, you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage and grow relationships with existing customers through regular communication, monthly business reviews, and timely renewals.
 </li>
 <li>
 Identify customer needs and uncover upsell and cross-sell opportunities to drive revenue growth.
 </li>
 <li>
 Generate new business by researching, qualifying, and engaging prospective clients through outbound outreach.
 </li>
 <li>
 Coach, onboard, and train new and existing clients to maximize product adoption and performance.
 </li>
 <li>
 Present, demonstrate, and recommend Property Finder products using internal data, tools, and insights.
 </li>
 <li>
 Consistently close sales and achieve or exceed assigned sales targets.
 
 
 </li>
 </ul>
 
 Desired Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field with 2&ndash;3 years of experience in inside sales, account management, or new business acquisition.
 </li>
 <li>
 Fluent in English with excellent verbal and written communication skills.
 </li>
 <li>
 Strong sales capabilities, including negotiation, objection handling, problem-solving, and competitive positioning.
 </li>
 <li>
 Proven ability to manage multiple priorities, meet deadlines, and work effectively in a target-driven environment.
 </li>
 <li>
 Experience using CRM tools (e.g., Salesforce) and Microsoft Office applications.
 </li>
 <li>
 Customer-focused mindset with exceptional phone, cold-calling, and relationship-building skills.
 
 
 </li>
 </ul>
 
 Our promise to talent
 
 
 
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 
 
 
 Property Finder Guiding Principles
 
 
 
 <ul>
 <li>
 Think Future First
 </li>
 <li>
 Data Beats Opinions, Speed Beats Perfection
 </li>
 <li>
 Optimise for Impact
 </li>
 <li>
 No Ostriches Allowed
 </li>
 <li>
 Our People, Our Power
 </li>
 <li>
 The Biggest Risk is Taking no Risk at All
 
 
 </li>
 </ul>
 
 Find us at:
 
 
 
 Twitter
 
 
 Facebook
 
 
 Instagram
 
 
 Linkedin
 
 
 Glassdoor
</div>

Inside Sales Representative (Account Manager)

Kasrawy Group Careers

<div>
 Job Title: Sales Representative
 
 
 Company: Kasrawy Group
 
 
 Location: 6th of October City, Shiekh Zayed, Egypt
 
 
 Contract Details: Full-time
 
 
 As a Sales Representative, you will be responsible for promoting and selling our products to potential customers. Your main goal will be to increase sales and revenue by building strong relationships with clients and providing exceptional customer service.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Identify and approach potential customers to promote and sell our products
 </li>
 <li>
 Build and maintain strong relationships with existing and potential clients
 </li>
 <li>
 Understand customer needs and provide appropriate product solutions
 </li>
 <li>
 Meet and exceed sales targets and goals
 </li>
 <li>
 Keep track of sales data and report on sales performance
 </li>
 <li>
 Attend meetings, events, and trade shows to represent the company and its products
 </li>
 <li>
 Stay updated on industry trends and competitors' products
 </li>
 <li>
 Collaborate with the marketing team to develop and implement sales strategies
 </li>
 <li>
 Provide excellent customer service and handle any inquiries or complaints
 </li>
 <li>
 Travel to different locations to meet with clients and attend events when necessary
 
 
 
 </li>
 </ul>
 Requirements:
 
 
 <ul>
 <li>
 Proven work experience as a Sales Representative or in a similar role
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Strong negotiation and selling skills
 </li>
 <li>
 Ability to meet and exceed sales targets
 </li>
 <li>
 Familiarity with CRM software is a plus
 </li>
 <li>
 Knowledge of the retail industry and products is preferred
 </li>
 <li>
 Ability to work independently and as part of a team
 
 
 
 </li>
 </ul>
 We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company. If you are a motivated and results-driven individual with a passion for sales, we would love to hear from you.
 
 
 Join our team at Kasrawy Group and be a part of our success story. Apply now!
</div>

Automotive Sales Representative

Explore 286+ Customer care representative in Cairo this March. Find roles across top companies and apply now to boost your career.

286 customer care representative jobs In Cairo

Customer Service Representative

Customer Service Representative

Customer service Representative

Customer Service Representative

Customer Service Representative

Inside Sales Representative (Account Manager)

Automotive Sales Representative