customer service representative (remote) Jobs in Miami

customer service representative (remote)

client relations specialist Jobs in Miami

client relations specialist

customer success specialist Jobs in Miami

customer success specialist

customer care specialist

Coolibar

<p><b>Employee Mission</b></p><p>As an employee at Coolibar, you will play a vital role in advancing our mission: to keep the world safe from sun damage, protecting those with sun-related medical conditions and helping prevent it for everyone else.</p><p>At Coolibar, we don&rsquo;t just make sun-protective clothing &mdash; we help people live, work, and play safely under the sun. Our purpose guides every product we design and every interaction we have.</p><p>When you join our team, you become part of a company that&rsquo;s committed to making a meaningful impact &mdash; one conversation and one customer at a time.</p><p><b>Job Summary</b></p><p>The Customer Care Specialist (CCS) plays an important role as the &ldquo;voice&rdquo; of customer care. In this position, the CCS will provide high quality care and support to our customers via phone, chat, email, and through our website. They will share knowledge of Coolibar&rsquo;s technically elegant products and communicate about the Levels of Coverage to increase customer satisfaction and sales. This position reports to the Customer Care Director.</p><p><b>Duties and Responsibilities </b><i>Duties and responsibilities include but are not limited to the following:</i></p><ul><li><b>Be the voice of Coolibar.</b> Provide friendly, accurate, and timely assistance across phone, chat, and email.</li><li><b>Solve problems with care.</b> Handle questions about products, orders, or returns &mdash; always turning challenges into great experiences.</li><li><b>Share your expertise.</b> Learn our technically elegant products inside and out, so you can make thoughtful, confident recommendations.</li><li><b>Stay organized.</b> Keep detailed, accurate records of interactions and customer feedback.</li><li><b>Collaborate.</b> Work with our internal teams to share insights that make Coolibar even better.</li><li><b>Think about improvement.</b> Help shape processes and ideas that enhance customer experience.</li><li><b>Make connections.</b> Support teammates, share best practices, and create a positive environment that feels like family.</li><li><b>Uphold standards.</b> Follow Coolibar policies while maintaining professionalism, empathy, and integrity in every interaction.</li><li><b>Collaboration</b>. Communicate with other departments to relay customer concerns, comments, trends, or recurring issues for continuous improvement.</li><li><b>Training and Support. </b>Assist in training new team members, sharing best practices, and providing ongoing support to colleagues.</li></ul><p><i><b>These responsibilities can vary based on the specific company's needs and the nature of the customer care specialist role.</b></i></p><p><b>Qualifications</b></p><ul><li>1+ years of customer service or sales experience</li><li>Experience working in apparel retail desired</li><li>Exceptional phone presentation and communication skills</li><li>Excellent interpersonal, oral, and written communication skills</li><li>Must be very detail oriented, organized and have excellent problem-solving skills</li><li>Knowledge of Word, Excel, and Microsoft Outlook a must.</li><li>Comfort in working in many different systems a plus</li><li>Excitement for Coolibar&rsquo;s mission and belief in sun protection that changes lives</li><li>A genuine passion for helping people and creating meaningful experiences</li><li>Self-driven and proactive, with strong problem-solving and strategic thinking skills</li><li>A &ldquo;go the extra mile&rdquo; attitude &mdash; someone who takes ownership and finds joy in doing things right</li></ul><p>Customer Care hours are 8:00am - 7:00pm Monday - Friday</p><p>Variable schedule based on business needs with ability to work some weekend hours as necessary.</p><p>On-site Monday-Friday</p><p>Remote weekends as needed</p><p>Job Type: Full-time</p><p>Pay: $18.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Customer Care Specialist

HelloGov AI

<div><p>HelloGov AI is a Miami-based startup transforming how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration.
<br>
Located in the heart of Brickell, our vision is to make the customer experience seamless through our marketplace of trusted couriers.</p>
The Role<p>
Be part of a dedicated on-site team delivering a premium, concierge-level experience to our customers. Through direct outbound calls, you will provide white glove service, guiding customers through their applications with clear communication, genuine care, and a customer-first approach. This is a high-volume, customer-centric position with around 200 calls per day. Success here means keeping customers on track, resolving concerns quickly, and providing a positive customer experience.</p><b><br>
Requirements</b><br>
<ul><li>
Make 200 direct outbound calls daily to customers</li><li>
Guide customers through passport, visa, and registration applications</li><li>
Handle escalations by de-escalating customer concerns with professionalism and efficiency</li><li>
Drive customer retention and prevent cancellations or refunds</li><li>
Provide customer insights to improve services and processes</li></ul><br>
Qualifications<ul><li>
1+ year in customer success, sales support, or a call center environment</li><li>
Proven de-escalation skills and ability to manage high call volume</li><li>
Strong verbal communication and problem-solving ability</li><li>
Experience with CRM or AI-driven tools (training provided)</li><li>
Highly organized, punctual, and self-directed</li><li>
Positive, team-oriented attitude with a results-driven mindset</li><li>
Bachelor's degree preferred</li><li>
Must be legally authorized to work in the U.S. (background check required)</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
$50,000/year</li><li>
Parking pass provided</li><li>
Complimentary breakfast and snacks</li><li>
Aetna Medical, Vision, Dental &amp; Life Insurance</li><li>
10 PTO days + most federal holidays</li><li>
Growth opportunities within a fast-scaling startup</li></ul><p></p><p>
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.</p></div>

Customer Success Specialist

Monte Nido & Affiliates

<div>We save lives while providing the opportunity for people to realize their healthy selves.:
<p><b>
Accounts Payable Specialist</b></p><p><b>
Monte Nido</b></p><p><b>
Remote</b></p><div></div><div><b><br>
Monte Nido has been delivering treatment for eating disorders for over two decades. </b>Our programs offer a model of treatment that blends medically sophisticated care with a personalized treatment approach. Our work is grounded in evidence-based strategies for adults and adolescents suffering from eating disorders. We work from a multi-disciplinary treatment team approach while integrating state-of-the-art medical, psychiatric, nutritional, and clinical strategies to provide comprehensive care within an intimate home setting.</div><div></div><div><div><br>
We are seeking a corporate <b>Accounts Payable Specialist</b> to join our team.</div></div>
Total Rewards::
<div>
Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:</div><ul><li>
Competitive compensation</li><li>
Medical, dental, and vision insurance coverage (Benefits At a Glance)</li><li>
Retirement</li><li>
Company-paid life insurance, AD&amp;D, and short-term disability</li><li>
Employee Assistance Program (EAP)</li><li>
Flexible Spending Account (FSA)</li><li>
Health Savings Account (HSA)</li><li>
Paid time off</li><li>
Professional development</li><li>
And many more!</li></ul><div></div><div><br>
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</div>
Responsibilities Include::
<ul><li>Review all invoices received for appropriate documentation.</li><li>
Manage AP entries using multiple accounting software and other programs.</li><li>
Handle AP for separate entities and vendors</li><li>
Provide proper general ledger account coding and location.</li><li>
Assist in a weekly check run by reviewing the AP Aging and due dates.</li><li>
Reconcile vendor statement, research and correct discrepancies as needed.</li><li>
Provide customer service to the vendors and internal business partners.</li><li>
Assist in annual 1099 reporting.</li><li>
Protects organization&rsquo;s value by keeping information confidential.</li><li>
Other duties as assigned.</li></ul>
Qualifications::
<ul><li>BA Degree in Accounting or Business preferred.</li><li>
A minimum of 2 years of experience in Accounts Payable.</li><li>
Must have Excel knowledge (as well as Word/Outlook)</li><li>
Excellent written and oral communication skills.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Customer service oriented</li></ul><div></div><div><br>
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</div><div></div><div><br>
Our benefits are excellent and include paid time off, 401(k) retirement plan, company-paid life and disability insurance, great medical and dental plan choices, vision, and many other insurance options to meet the needs of you and your loved ones.</div><div></div><div><br>
#montenidoaffiliates</div></div>

Accounts Payable Specialist

Harbor Group Management

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
<br><br>
Leasing Specialist
<br><br>
<b>Job Title:</b> Leasing Specialist
<br><br>
<b>Division:</b> Multifamily
<br><br>
<b>Status:</b> Non-Exempt
<br><br>
<b>JOB SUMMARY:</b> The Leasing Specialist is responsible for driving occupancy and resident satisfaction in a multi-family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.
<br><br>
<b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b> include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.
<br><br>
<ul>
<li>Greet prospective residents, conduct property tours, and showcase available apartments and amenities.</li>
<li>Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.</li>
<li>Ensure units are move-in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.</li>
<li>Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.</li>
<li>Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.</li>
<li>Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.</li>
<li>Coordinate resident referral programs, employer outreach, and participate in local networking efforts.</li>
<li>Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.</li>
<li>Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.</li>
<li>Conduct follow-up communication with prospects and new residents to ensure satisfaction.</li>
<li>Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.</li>
<li>Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).</li>
<li>Keep guest cards updated and perform follow-ups on all leads.</li>
<li>Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.</li>
<li>Ensure leasing office and tour path are presentable and meet show standards at all times.</li>
</ul>
<b>QUALIFICATIONS:</b> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
<br><ul>
<li>High School Diploma or equivalent.</li>
<li>Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.</li>
<li>Proficient with Microsoft Office and Property Management software experience is a must.</li>
<li>Experience utilizing social media (Facebook, Instagram, etc.) is preferred.</li>
<li>Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.</li>
<li>Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.</li>
<li>Must be customer-service oriented with the ability to interact professionally with residents and vendors.</li>
<li>Flexibility to work weekends if required by the property.</li>
<li>Valid driver’s license required (for operating golf carts if applicable).</li>
</ul>
#LI-DD1
<br><br>
Veteran Friendly
<br>This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
<br><br>
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Leasing Specialist

Equipaws Pet Services

<div>
 <strong>
  <em>
   Equipaws Pet Services
  </em>
 </strong>
 is a local, woman-owned pet sitting and dog walking company that has been helping pets and their families live their best lives since 2011. We take pride in providing exceptional care for pet parents and their furry family members.
 <br/>
 <br/>
 We are currently looking for
 <strong>
  Pet Care Specialists (Dog Walker/Pet Sitter)
 </strong>
 to join our team of pet-loving individuals. This is an opportunity to thrive in an independent work environment, enjoy fresh air, exercise, walking, and spend your time improving the lives of dogs and cats, while earning a living.
 <br/>
 <br/>
 <strong>
  Positions Available
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Dog Walker - providing safe and attentive private walks for our furry friends.
  </li>
  <li>
   Pet Sitter - providing detail-oriented services for our furry and feathered friends.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Location/Schedule:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   We are currently hiring in Coconut Grove and the surrounding areas.
  </li>
  <li>
   Dog walking normally is from 10 AM - 4 PM, Monday - Friday.
  </li>
  <li>
   Pet sitting normally is from 7 - 9 AM and 5 PM - 10:30 PM (Although we visit pets all day) Monday - Sunday.
  </li>
  <li>
   Equipaws Pet Services provided year-round care from Brickell to the Palmetto Bay areas
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Welcome to the exciting world of pet care, where you get to professionally care for Miami's pets!
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Dive into the fulfilling experience of professionally caring for the cherished pets in your neighborhood and surrounding areas
  </li>
  <li>
   We design the schedules so that travel time is limited to about 20 minutes or less between visits.
  </li>
  <li>
   For our canine friends, take the pups out for a stroll, provide fresh water, and, if pet parents request it, provide a treat, meal, or medication. It's all about turning walks into tail-wagging adventures!
  </li>
  <li>
   For our feline friends, engage in playful interactions, tidy up the litter box, refresh their water, and share treats, food, or medication when instructed.
  </li>
  <li>
   Cater to the diverse needs of vacation clients, becoming the caretaker of not only their beloved animals but also their homes. From managing trash to picking up mail, you play a crucial role in maintaining peace of mind.
  </li>
  <li>
   Capture the details of your pet care experiences by sharing a journal filled with photos which the pet parent receives after each visit.
  </li>
  <li>
   Let your passion for dogs, cats, and all things fuzzy shine through that's what we look for in every amazing applicant.
  </li>
  <li>
   Rest easy knowing you have the full support of our fantastic management team. Always reach out with any questions. We're here for you!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits Of Working For Equipaws Pet Services
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Plenty of puppy and dog playtime, cuddle time, and purrs!
  </li>
  <li>
   Competitive pay and Workload Flexibility, Bonus pay for working holidays! You earn 100% of your tips.
  </li>
  <li>
   You would be a W-2 employee, not an independent contractor, so we provide direct deposit and pay employer taxes.
  </li>
  <li>
   Liability insurance, bonding and workman's compensation are provided by Equipaws Pet Services.
  </li>
  <li>
   Mobile Data reimbursement
  </li>
  <li>
   All tools and materials provided (waste bags, treats, equipment, etc)
  </li>
  <li>
   Equipaws Pet Services branded uniforms.
  </li>
  <li>
   Work within a 7 mile radius of home.
  </li>
  <li>
   Free Paid Pet CPR and First Aid Training.
  </li>
  <li>
   Continuous training including Leash Walking, Behavioral, etc.
  </li>
  <li>
   Discounts on personal pet care services.
  </li>
  <li>
   Contests, prizes, and social events!
  </li>
  <li>
   Promotion opportunities for dedicated and motivated employees
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications of our ideal Pet Care Specialist at Equipaws Pet Services:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent pet handling skills and intuition.
  </li>
  <li>
   You must be comfortable working with dogs of varying sizes and breeds.
  </li>
  <li>
   Dependability and trustworthiness, strong time management skills.
  </li>
  <li>
   Excellent customer service and communication skills, able to remain professional and courteous with clients at all times.
  </li>
  <li>
   Comfortable and adept at getting around the city safely.
  </li>
  <li>
   Able to work through all seasons and weather that Miami has to offer! Pets need to be taken care of in all types of weather, including rainy and hot summer days.
  </li>
  <li>
   Dedication to keeping oneself and our clients safe &amp; healthy. Be available for weekends and holidays (we work when our clients play). Holiday work is required.
  </li>
  <li>
   Our dog walkers must be 18 or over.
  </li>
  <li>
   You must be able to pass a background check and be authorized to work in the U.S.
  </li>
  <li>
   You need a car (with insurance), e-mail, and smartphone to work with us.
   <br/>
   <br/>
  </li>
 </ul>
 Please check us out on Instagram
 <br/>
 <br/>
 Our Google page will show you what our clients say about our work!
 <br/>
 <br/>
 This position is
 <em>
  part-time to full time.
 </em>
 While we are open to flexibility,
 <em>
  this job requires a minimum nine-month commitment.
 </em>
 Pet care experience is strongly preferred.
</div>


Pet Sitter / Dog Walker

Radiant Logistics

<div><p><b>Senior Air &amp; Ocean Export Specialist</b></p><p>
Intermediate Level &bull; International Operations</p><div><p>
</p></div><div><div><p><b>Job Type:</b></p><p><br>
Full-Time (On-site)</p></div><div><p><b><br>
Location:</b></p><p><br>
Doral, FL</p></div><div><p><b><br>
Level:</b></p><p><br>
Intermediate / Senior</p></div><div><p><b><br>
Experience:</b></p><p><br>
4&ndash;7 years of international freight forwarding experience required</p></div><div><p><b><br>
Salary Range:</b></p><p><br>
$62,000 &ndash; $80,000 annually</p></div><br>
</div><div><h1 class="jobSectionHeader"><b>
Position Summary</b></h1></div><p>
Radiant Global Logistics is seeking an experienced and commercially sharp Senior Air &amp; Ocean Export Specialist to join our International Operations team in Doral, FL. This intermediate-level role is responsible for independently managing a complex portfolio of air and ocean export shipments &mdash; from booking through final delivery &mdash; while ensuring full export compliance, operational precision, and a consistently high standard of customer service.</p><p>
The ideal candidate brings 4&ndash;7 years of hands-on freight forwarding experience, a thorough command of export regulations, and the confidence to handle multi-modal, specialty, and compliance-sensitive shipments without supervision. Beyond day-to-day execution, the Senior Specialist is expected to identify process improvements, contribute institutional knowledge to the team, and serve as a reliable resource for junior operations staff on complex export scenarios.</p><p>
Job duties may be adjusted based on operational or business needs.</p><p>
</p><div><h1 class="jobSectionHeader"><b>Key Responsibilities</b></h1></div><h2 class="jobSectionHeader"><b>
Export Operations &mdash; Air &amp; Ocean</b></h2><ul><li><b>
Independently manage a high-volume portfolio of air, FCL, and LCL export shipments from booking through final delivery and file closure.</b></li><li>
Serve as the primary operational point of contact for assigned export customers, building trusted relationships through consistent execution and proactive communication.</li><li>
Prepare, review, and process all required export documentation &mdash; including HAWBs, MAWBs, bills of lading, commercial invoices, packing lists, certificates of origin, and shipper's letter of instruction &mdash; with a high degree of accuracy.</li><li>
Maintain and update shipment records in CargoWise, SAP TM, and internal systems throughout the shipment lifecycle.</li><li>
Ensure full compliance with all applicable export regulations, including EAR, ITAR, OFAC screening, and AES/EEI filing requirements; identify and escalate potential compliance concerns before shipment release.</li><li>
Proactively monitor shipments for exceptions, delays, and carrier issues; communicate status updates to customers before they need to ask.</li><li>
Coordinate pickups, deliveries, consolidations, and warehouse activities with carriers, vendors, and overseas agents.</li><li>
Manage specialty, hazardous, and out-of-gauge (OOG) cargo requirements across air and ocean modes, including applicable documentation and carrier coordination.</li><li>
Enter proof of delivery and close shipment files accurately and on time.</li><li>
Review and validate carrier bookings, routing instructions, and sailing schedules to optimize transit time and cost.</li></ul><p><b>
Export Compliance</b></p><ul><li><b>
Apply working knowledge of U.S. export control regulations &mdash; including EAR (Export Administration Regulations), ITAR (International Traffic in Arms Regulations), and OFAC sanctions &mdash; to screen shipments and documentation before filing.</b></li><li>
Complete AES/EEI filings accurately and within required timeframes; resolve AES rejections and compliance holds independently.</li><li>
Identify export license requirements and escalate controlled commodity or denied party screening issues to the compliance team.</li><li>
Maintain audit-ready shipment records in compliance with U.S. export record-keeping requirements.</li><li>
Stay current on regulatory updates and trade compliance developments affecting air and ocean export operations; share relevant changes with the team.</li><li>
Support CTPAT program compliance and assist with periodic internal export compliance reviews.</li></ul><p><b>
Customer Service &amp; Relationship Management</b></p><ul><li><b>
Own the customer experience for assigned accounts &mdash; proactively communicating shipment status, exception resolution, and transit updates throughout the shipment lifecycle.</b></li><li>
Respond promptly and professionally to customer inquiries, service disruptions, and escalations.</li><li>
Build and maintain strong relationships with customers, overseas partners, carrier representatives, and internal teams.</li><li>
Send accurate and timely pre-alerts to overseas agents and consignees.</li><li>
Identify opportunities to improve service delivery for assigned accounts and bring recommendations to management.</li><li>
Contribute institutional knowledge on routing, carrier performance, and compliance requirements to support junior operations staff.</li></ul><p><b>
Billing &amp; Financial Responsibilities</b></p><ul><li><b>
Generate, review, and process customer invoices to ensure accuracy, completeness, and timely billing.</b></li><li>
Confirm credit approval and rate quotes prior to shipment processing.</li><li>
Coordinate freight rates and tariffs with air and ocean carriers and vendors; identify cost-saving opportunities where applicable.</li><li>
Identify and resolve billing discrepancies or vendor invoice variances before they impact customers or margin.</li><li>
Perform other responsibilities and special assignments as needed.</li></ul><div><h1 class="jobSectionHeader"><b>
Qualifications</b></h1></div><h2 class="jobSectionHeader"><b>
Experience &amp; Industry Knowledge</b></h2><ul><li><b>
4&ndash;7 years of direct, hands-on experience in air and ocean export operations within international freight forwarding required.</b></li><li>
Demonstrated expertise in FCL, LCL, air freight, and specialty/OOG cargo handling across multiple trade lanes.</li><li>
Thorough working knowledge of U.S. export compliance requirements &mdash; including EAR, ITAR, OFAC, AES/EEI filing, and denied party screening.</li><li>
Experience managing export documentation end-to-end: HAWBs, MAWBs, ocean bills of lading, commercial invoices, certificates of origin, and related records.</li><li>
Familiarity with CTPAT requirements, ISO standards, and global routing practices.</li><li>
Experience with hazardous materials (HAZMAT) export documentation and handling preferred.</li><li>
Prior experience mentoring or providing guidance to junior operations staff a plus.</li></ul><p><b>
Education</b></p><ul><li>
High school diploma or equivalent required.</li><li>
Bachelor's degree in Logistics, Supply Chain, International Business, or a related field preferred.</li><li>
IATA DGR certification, NCBFAA education credits, or equivalent professional development credentials a plus.</li></ul><p><b>
Technical Skills</b></p><ul><li>
Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams).</li><li><b>
Hands-on experience with CargoWise required; SAP TM experience strongly preferred.</b></li><li>
Familiarity with AES Direct / ACE portal for EEI filing.</li><li>
Experience with carrier booking portals, ocean carrier e-commerce platforms, and air cargo tracking systems.</li></ul><p><b>
Core Competencies</b></p><ul><li>
Independently manages a complex, high-volume account portfolio with minimal supervision and consistent accuracy.</li><li>
Deep knowledge of export compliance requirements &mdash; identifies risk and acts before it becomes a problem.</li><li>
Exceptional organizational and time-management skills; comfortable juggling multiple deadlines simultaneously.</li><li>
Clear, professional, and proactive communicator &mdash; customers and colleagues rely on this person for timely, accurate information.</li><li>
Sound problem-solving judgment; knows how to resolve complex shipment and compliance issues efficiently.</li><li>
Analytical mindset with a genuine interest in process improvement and operational efficiency.</li><li>
Collaborative team contributor who also shares knowledge and helps develop others.</li></ul><p><b>
Work Schedule</b></p><ul><li>
Set working hours of 8 hours per day with requisite meal and rest breaks.</li><li>
Flexibility required to manage time-sensitive export deadlines and carrier cut-off times.</li><li>
Ensures work responsibilities are covered during absences.</li></ul><p><b>
Work Environment &amp; Physical Demands</b></p><ul><li>
Climate-controlled office environment with moderate noise level.</li><li>
Regular physical demands: walk, sit, use hands to handle or feel, use fingers for keyboarding, reach with hands and arms, talk and hear.</li><li>
Specific vision abilities: close vision, distance vision, peripheral vision, and ability to adjust focus.</li></ul><p>
</p><div><h1 class="jobSectionHeader"><b>Compensation &amp; Benefits</b></h1></div><p>
Starting pay reflects the candidate's years of freight forwarding experience, export compliance expertise, CargoWise/SAP TM proficiency, and demonstrated ability to independently manage complex multi-modal accounts. Pay ranges may be modified in the future.</p><p>
</p><div><div><p><b>Compensation item</b></p><p><b><br>
Details</b></p></div><div><p><b><br>
Base salary range</b></p><p><br>
$62,000 &ndash; $80,000 annually (commensurate with experience)</p></div><div><p><b><br>
Medical / Dental / Vision</b></p><p><br>
Employee and family coverage</p></div><div><p><b><br>
Life insurance</b></p><p><br>
Company-paid basic life insurance</p></div><div><p><b><br>
Disability</b></p><p><br>
Short-term and long-term disability insurance</p></div><div><p><b><br>
HSA</b></p><p><br>
Health Savings Account with company contributions</p></div><div><p><b><br>
FSA</b></p><p><br>
Flexible Spending Account options</p></div><div><p><b><br>
401(k)</b></p><p><br>
Retirement savings plan with 3.5% employer match</p></div><div><p><b><br>
Sick pay</b></p><p><br>
80 hours front-loaded annually</p></div><div><p><b><br>
Vacation</b></p><p><br>
80 hours annually, increasing with tenure</p></div><div><p><b><br>
Holidays</b></p><p><br>
7 paid holidays per year</p></div><div><p><b><br>
EAP</b></p><p><br>
Employee Assistance Program</p></div><br>
</div><p>
</p><div><h1 class="jobSectionHeader"><b>About Radiant</b></h1></div><p>
Radiant Logistics, Inc. (www.radiantdelivers.com) (NYSE American: RLGT) is a publicly traded third-party logistics company providing technology-enabled global transportation and value-added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base &mdash; including manufacturers, distributors, and retailers &mdash; supported from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management, and technology services.</p><p>
</p><p>As part of Radiant, you will join an environment where expertise, initiative, and commitment to excellence are genuinely valued. For a Senior Export Specialist, Radiant offers the opportunity to manage meaningful accounts, grow technical skills across air and ocean modes, and build a long-term career in international trade logistics.</p><p>
</p><p><i>Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.</i></p></div>

Senior Air & Ocean Export Specialist

Just Smile Miami LLC

<p><b>Position Overview</b></p><p>We are seeking an energetic and creative <b>Customer Relations &amp; Content Specialist</b> who will help elevate our dental clinic&rsquo;s brand presence, patient experience, and social media visibility.</p><p>This role combines <b>customer interaction, influencer partnerships, and content creation</b> to showcase our dental transformations and bring new patients to the clinic.</p><p>The ideal candidate is confident on camera, highly social, organized, and capable of building relationships with patients and influencers while creating engaging digital content.</p><p>Key ResponsibilitiesPatient Experience &amp; Client Interaction</p><ul><li>Welcome and interact with patients during their visits</li><li>Ensure patients feel comfortable and excited about their smile transformation</li><li>Encourage satisfied patients to participate in testimonial videos or social media content</li><li>Assist patients with before-and-after photo opportunities</li></ul><p>Content Creation &amp; Social Media</p><ul><li>Capture <b>photos and videos of procedures, patient reactions, and clinic activity</b></li><li>Create short-form content for <b>Instagram, TikTok, and Reels</b></li><li>Work with doctors and staff to film educational and promotional content</li><li>Help maintain a consistent and engaging social media presence</li></ul><p>Influencer Partnerships</p><ul><li>Identify and connect with local influencers</li><li>Coordinate influencer visits and promotional collaborations</li><li>Organize influencer treatment experiences and document the process</li><li>Build relationships with influencers who align with the brand</li></ul><p>Brand Visibility</p><ul><li>Assist with creating content that highlights:</li><li>Smile transformations</li><li>Patient testimonials</li><li>Behind-the-scenes clinic moments</li><li>Educational dental tips</li><li>Help position the clinic as a premium aesthetic dental brand</li></ul><p>Marketing Collaboration</p><ul><li>Work closely with management and marketing teams</li><li>Assist with campaign launches, promotions, and content strategies</li><li>Track engagement and growth across social media platforms</li></ul><p>QualificationsRequired</p><ul><li>Experience with <b>social media platforms (Instagram, TikTok, Reels)</b></li><li>Comfortable <b>speaking on camera</b></li><li>Strong interpersonal and communication skills</li><li>Energetic personality with strong social skills</li><li>Ability to interact confidently with patients and influencers</li></ul><p>Preferred</p><ul><li>Experience in <b>dental, aesthetic, or medical clinic environment</b></li><li>Experience managing <b>influencer partnerships</b></li><li>Basic video editing skills (CapCut, Canva, etc.)</li><li>Understanding of social media trends</li></ul><p>Ideal Candidate Profile</p><p>We are looking for someone who is:</p><ul><li>Highly <b>creative and outgoing</b></li><li>Comfortable interacting with patients and influencers</li><li>Passionate about <b>content creation and branding</b></li><li>Organized and able to manage multiple social media initiatives</li><li>Excited to help grow a premium dental brand</li></ul><p>Compensation</p><p>Base Salary: <b>Competitive (based on experience)</b></p><p>Possible bonuses based on:</p><ul><li>Social media growth</li><li>Influencer collaborations</li><li>Content performance</li><li>New patient engagement</li></ul><p>Pay: From $3,500.00 per month</p><p>Work Location: In person</p>

Social Media Manager and Content Creator

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