assistant manager – customer success (female)

sales executive

customer service representative Jobs in Rawalpindi

customer service representative

assistant manager – customer success (female) Jobs in Rawalpindi

customer sales representative Jobs in Rawalpindi

customer sales representative

assistant team lead crm operation Jobs in Rawalpindi

assistant team lead crm operation

customer engegement executive

Prime BPO5

Prime BPO 5 is hiring Customer Engagement Specialists (CES) for outbound US sales campaigns. This opportunity is ideal for fresh graduates and experienced call center agents looking for growth and uncapped earnings.Responsibilities:<ul><li>Promote products/services and close sales</li><li>Meet daily and monthly sales targets</li><li>Maintain professional call quality and compliance</li></ul>Requirements:<ul><li>6 months experience in US sales campaign OR fresh graduates with excellent English</li><li>Willing to work night shift</li><li>Not a student or employed elsewhere</li></ul>What We Offer:<ul><li>Competitive salary + uncapped commission</li><li>Paid annual leaves</li><li>Performance-based promotions &amp; incentives</li><li>Professional work environment</li></ul>Apply Now: WhatsApp CV: +92 319 9675139 Walk-in Interviews: 2nd Floor, Kamran Javeed Plaza, Above Askari Bank, Near Khwaja Corporation Chowk, Adiala Road, RawalpindiJob Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Customer/Engegement/Executive#

Mercium Limited

Export Logistics Executive &ndash; Freight ForwardingSovereign Express Trade (SET)Rawalpindi (Peshawar Road) Full-Time | 12:00 PM &ndash; 8:00 PM (PKT)Job DescriptionSovereign Express Trade (SET) is seeking a detail-oriented and proactive Export Logistics Executive to manage and handle outbound shipments, ensuring smooth and efficient export operations. The ideal candidate will oversee shipment handling, documentation, and coordination with clients and internal teams while ensuring compliance with export regulations.Key Responsibilities<ul><li>Handle and manage export shipments from initiation to final delivery</li><li>Manage customer communication via email, phone, and messaging</li><li>Track and monitor export shipments in real-time</li><li>Prepare and review export documentation and ensure compliance</li><li>Coordinate with internal teams, carriers, and agents</li><li>Maintain accurate shipment records in the system</li><li>Ensure timely customs clearance and delivery</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (Required)</li><li>Strong computer skills</li><li>Knowledge of export documentation and logistics processes</li><li>Familiarity with customs software (Destin8, CNS, Descartes E-Customs preferred)</li><li>Excellent English communication skills (written &amp; verbal)</li><li>Professional, organized, and customer-focused</li></ul>SalaryCompetitive (based on experience)How to ApplySend your CV to kiran.hr@setlimited.net with the subject: Export Logistics Executive ApplicationJob Type: Full-timeApplication Question(s):<ul><li>What is your current salary (PKR)?</li><li>Are you available to work 12:00 PM &ndash; 8:00 PM (PKT)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Export Logistics: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi Gpo (Preferred)</li></ul>Work Location: In person

Export Logistics Executive – Freight Forwarding

Allure SEO & BPO Services

Allure Outsource www.allureoutsource.com is a US based IT firm with it branch office in Islamabad. We work on a number of in-bound customer support projects. Currently, we are hiring Customer Support Executive for multiple positions in different projects.Responsibilities of a Customer Support Executive<ul><li>Manage large amounts of incoming phone calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Qualifications:<ul><li>Proven customer support experience or experience as a Customer Support.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>At least 1 - 3 years' of relevant work experience.</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills.</li><li>Ability to multi-task, organize, and prioritize work.</li><li>Ability to commute to Phase-4, Bahria Town, Rawalpindi.</li></ul>Applicants must be willing to work in rotational shifts and must be able to commute to Bahria Town, Phase-4, RawalpindiJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Executive

Meds IT Nexus

Job Title: HR AssistantLocation: RawalpindiDepartment: Human ResourcesCompany: Meds Nexus Pvt LtdJob Summary:The HR Assistant ( must be from medical industry experience ) will assist the HR department with various HR functions, including recruitment, employee relations, benefits administration, and record-keeping. All responsibilities, updates, and task outcomes will be directly reported to the HR Executive or HR Manager to ensure alignment with department goals and company policies. This role supports a smooth and efficient HR operation by acting as a liaison between employees and the HR Executive/HR Manager.Key Responsibilities:<ul><li>To assist in all HR-related activities.</li><li>Maintain accurate employee records in the HR information system (HRIS) and physical files,</li><li>submitting regular updates to the HR Executive or HR Manager.</li><li>To assist all in all Recruitment &amp; Selection related activities.</li><li>To maintain all employee records.</li><li>To scan employee files and maintain the e-file system.</li><li>To handle all HR-related printing material.</li><li>To maintain and update the CV Database regularly.</li><li>To act as a resource to employees for resolving workplace issues.</li><li>Any other work delegated by the manager HR/Assistant Manager HR.</li></ul>8. General HR Support:Assist in any ad-hoc HR projects or initiatives as the HR Executive or HR Manager requires.Foster a positive workplace culture aligned with company values, reporting suggestions and feedback directly to the HR Executive or HR Manager.Requirements:Education: Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.Experience: 1-2 years in HR or administrative support roles preferred.Skills:Strong communication and interpersonal skills.Excellent organizational skills and attention to detail.Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with HR software/HRIS.Ability to handle sensitive information with confidentiality and integrity.Key Competencies:Reporting: Regularly communicates with the HR Executive or HR Manager on all aspects of the role.Customer Service Orientation: Responds to employee needs and inquiries promptly and professionally.Adaptability: Able to manage competing priorities and work under pressure.Team Player: Works collaboratively within the HR team and across departments, with all actions aligned to the guidance of the HR Executive or HR Manager.Job Rewards and Benefits:Paid LeavesHR BonusLeave EncashmentInflation BonusPromotionIncrementsEmployee Contributory Saving PlanSaturday and Sunday OffComplimentary Food (Dinner) &amp; Tea/Green Tea (Two times)Job Type: Full-timeJob Type: Full-timeApplication Question(s):<ul><li>Are you willing to commute the Office #1, Top Floor, Gold Mark Plaza, Asghar Mall Rd, Rawalpindi.?</li><li>Are you willing to work onsite in duty timing 5:30 PM To 2.30 AM (Monday to Friday)?</li></ul>Work Location: In person

HR Assistant (Medical billing )

Flink Freight Logistics Inc

Ocean Freight &ndash; Business Development &amp; Operations ExecutiveDepartment: Sales &amp; OperationsCompany: Flink Freight Logistics Inc.Location: RawalpindiWorking Days: Monday &ndash; FridayTimings: 5:00 PM &ndash; 2:00 AMJob Type: Full-Time (On-Site)About Flink Freight Logistics Inc.Flink Freight Logistics Inc. is a dynamic logistics and freight forwarding company offering comprehensive solutions tailored to global transportation needs. We are committed to delivering reliable, efficient, and customer-focused services, ensuring seamless operations across international supply chains.Position OverviewWe are looking for a proactive and results-driven Ocean Freight &ndash; Business Development &amp; Operations Executive to join our Sales &amp; Operations team. This role combines business development, client relationship management, and operational coordination within the ocean freight division.Key ResponsibilitiesIdentify and secure new business opportunities in the ocean freight sectorBuild and maintain strong relationships with clients, shipping lines, and partnersGenerate leads through cold calling, networking, and market researchNegotiate pricing, contracts, and service agreementsCoordinate with the operations team to ensure smooth shipment executionOversee container handling (loading, unloading, movement, and tracking)Ensure accurate documentation, booking, and end-to-end shipment trackingMonitor shipments for timely delivery and customer satisfactionHandle customer inquiries regarding shipment status, pricing, and documentationRequirements1&ndash;3 years of experience in ocean freight forwarding or logistics (B2B preferred)Strong communication, negotiation, and interpersonal skillsGood understanding of international shipping terms and documentationAbility to work under pressure and meet targetsStrong coordination and stakeholder management skillsWhat We OfferCompetitive salary with an attractive commission structurePerformance-based incentivesCareer growth opportunities in the logistics industryProfessional and growth-oriented work environmentWork Location: In person

Ocean Freight – Business Development & Operations Executive

Vizteck Solutions

Job Description:We are looking for an Inbound Sales Executive with at-least 1 year for a UK based campaignResponsibilities:<ul><li>Handle inbound Customer Calls.</li><li>Customer Service</li><li>Closing Customers.</li><li>Maintaining relationship with B2B customers.</li><li>Resolve Customer Issues and Complaints.</li><li>Must be able to communicate with customers via phone, email, and chat.</li><li>Maintain Data in companies internal CRM, hubspot and Excel Sheets</li></ul>Requirements:<ul><li>UK experience is preferable.</li><li>Customer Service Experience is required</li><li>Minimum Bachelors Degree (16 year of education)</li><li>Excellent English Written and verbal communication</li><li>Tech-savvy with the idea to use software systems/CRMs</li><li>Able to work in UK business timings</li></ul>What we offer:<ul><li>Market Competitive Salary</li><li>Medical Coverage</li><li>Comprehensive Bonus Structure</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs110,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Sales: 1 year (Preferred)</li></ul>Work Location: In person

Sales & Customer Support Specialist

Right City

Job Title: QA Executive &ndash; Rawalpindi Company: Simply BPO Location: Rawalpindi (Bahria Phase 2) Job Type: Full-Time Shift: Day ShiftAbout Simply BPOSimply BPO is a growing outsourcing company focused on delivering high-quality customer sales services while maintaining strong compliance and performance standards.Job DescriptionSimply BPO is hiring a QA Executive responsible for ensuring quality, compliance, and performance across all customer interactions, particularly within UK-based campaigns.Key Responsibilities<ul><li>Monitor daily agent calls and evaluate performance using QA scorecards across campaigns</li><li>Ensure all interactions meet legal, compliance, and campaign standards </li><li>Verify mandatory compliance requirements for each campaign</li><li>Review script adherence, tone, clarity, and communication quality </li><li>Assess empathy, customer handling, and qualification depth during calls</li><li>Validate accuracy of data and CRM entries </li><li>Monitor process adherence and highlight deviations</li><li>Prepare daily, weekly, and monthly QA reports with performance insights</li><li>Maintain QA dashboards and documentation </li><li>Track AHT and identify inefficiencies such as delays or silences</li><li>Provide structured feedback with timestamps and error categorization</li><li>Coordinate with Team Leads and Trainers for performance improvement</li><li>Ensure confidentiality and professionalism in all QA activities </li></ul>Additional Responsibilities (Added for Indeed Optimization)<ul><li>Identify trends and recommend process improvements</li><li>Ensure adherence to KPIs such as CSAT, QA scores, and compliance rates</li></ul>Requirements<ul><li>Minimum 1 year experience as QA in a call center/BPO</li><li>Strong command of English (spoken &amp; written)</li><li>Excellent listening, analytical, and evaluation skills</li><li>Strong attention to detail</li><li>Good understanding of KPIs (AHT, CSAT, QA, Compliance)</li><li>Proficient in MS Excel / Google Sheets</li><li>Experience with UK campaigns (preferred)</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Career growth opportunities</li><li>Professional work environment</li></ul>Interview DetailsInterview Timings: 3:00 PM &ndash; 10:00 PM (Monday to Friday) Location: 1st Floor, Above Save Mart, Bahria Phase 2, RawalpindiJob Type<ul><li>Full-time</li><li>Onsite</li><li>Experienced candidates welcome</li></ul>Language Requirement<ul><li>English (Required)</li></ul>Ready to Apply?WhatsApp or Call: +92 319 9911979 Send your CV or message us directly to book your interview.Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>QA: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

QA Executive-Rawalpindi

Explore 153+ Customer engegement executive in Rawalpindi this April. Find roles across top companies and apply now to boost your career.