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customer experience consultant

MAERSK

<p></p><div><h2 class="jobSectionHeader"><b>Opportunity
</b></h2><p></p><div><div><p>Are you a customer‑oriented professional with a passion for delivering exceptional service <b>within the world of logistics and supply chain </b>? Do you bring high energy , a dynamic mindset, and a drive to excel in operational environments where precision and speed matter?<br>
</p><p><br>
If so, this temporary role could be the perfect fit.
</p><p></p><p>We are excited to offer an opportunity to join us as a <b>Customer Experience Consultant </b>in <b>Izmir </b>, where you will be part of a high‑performing team dedicated to delivering world‑class service across the logistics and maritime transport chain.
</p><p></p><p><b>What We Offer
</b></p><p>At Maersk, we put you in control of your career. You&rsquo;ll be trusted, empowered, and supported to take on new challenges and grow professionally .
<br>
As part of a global logistics leader at the heart of world trade, you&rsquo;ll have the opportunity to make a meaningful impact on a global scale.
</p><p>With a presence in more than 130 countries, you&rsquo;ll have access to diverse career paths across borders, cultures, and disciplines. Wherever your ambitions lie, Maersk can help you get there. ✨
</p><p></p><p><b>Key Responsibilities
</b></p><ul><li>Manage and monitor the <b>end‑to‑end shipment lifecycle </b>, ensuring operational excellence across all logistics touchpoints.
</li><li>Coordinate with internal and external stakeholders involved in <b>cargo handling, vessel operations, port activities, and inland transportation </b>.
</li><li>Orchestrate the overall flow of shipments, ensuring alignment between booking, documentation, customs, warehousing, and final delivery.
</li><li>Provide value‑adding logistics solutions through strong process understanding and operational insight.
</li><li>Resolve queries from shippers, customers, Key Account Managers, and operational partners with speed and accuracy.
</li><li>Maintain a <b>customer‑centric yet operations‑driven approach </b>to prevent errors and drive continuous improvement.
</li><li>Prepare, verify, and submit logistics documentation (B/L, invoices, certificates, etc.) accurately and on time.
</li><li>Support cross‑sell and up‑sell initiatives by identifying logistics opportunities that enhance customer supply chains.
</li><li>Adhere to Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) to ensure compliance and consistency.
</li><li>Identify process deviations, operational risks, and bottlenecks, and communicate them proactively.
</li>Maintain proactive communication with customers, including participation in operational and performance calls <li>.
</li><li>Record and report performance insights, highlighting service wins, failures, and improvement opportunities.
</li><li>Collaborate closely with KCMs and the Commercial team to strengthen customer relationships through operational reliability.
</li><li>Comply with customer‑specific SOPs and monitor related KPIs to ensure service delivery meets contractual expectations.
</li><li>Execute reports and operational tasks assigned by the Team Leader or Manager.
</li></ul><p></p><p><b>We Are Looking For
</b></p><ul><li><b>Proven experience in logistics, supply chain, or a logistics‑focused environment &mdash; ideally within maritime, freight forwarding, or port operations.
</b></li><li>Fluency in <b>English
</b></li><li>Excellent communication and stakeholder management skills across operational and commercial teams.
</li><li>Strong customer‑centric mindset combined with a solid understanding of logistics processes.
</li><li>Results‑driven, organized, and able to perform under pressure in fast‑paced operational settings.
</li>A collaborative team player<li> with a proactive, solution‑oriented approach.
</li><li>Solid understanding of end‑to‑end operational flows, including booking, documentation, customs, and cargo movement.
</li><li>A sense of urgency and persistence in driving issues to closure.
</li>A positive, proactive attitude<li> and a passion for delivering operational excellence.
</li></ul><p></p><p>Please note that working days are: Sunday- Thursday
</p><p></p><p>We look forward to receiving your application in English
</p></div></div><p></p><p>#RPO ##LI-PW1
</p><p></p><p>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.<br>
</p><p></p><p>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</p></div><p></p>

Customer Experience Consultant

Organik Kimya

<div>
 <p>
  Are you the one? We are looking for a
  <strong>
   Customer Experience
  </strong>
  professional to join our
  <strong>
   Tuzla
  </strong>
  team!
 </p>
 <p>
  Work location: Orgachem, Free-zone, Tuzla facility.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we need
  </strong>
 </p>
 <ul>
  <li>
   Experience in
   <strong>
    customer service, logistics, or export operations
   </strong>
   functions with customer touch
  </li>
  <li>
   Experience in
   <strong>
    order-to-cash process
   </strong>
  </li>
  <li>
   Hands-on experience in
   <strong>
    Free Zone operations
   </strong>
   would be a great asset
  </li>
  <li>
   Experience in
   <strong>
    manufacturing or chemical / industrial
   </strong>
   environments
  </li>
  <li>
   Exposure to
   <strong>
    process improvement, project management, or digital transformation
   </strong>
   initiatives
  </li>
  <li>
   Excellent
   <strong>
    communication, stakeholder management &amp; coordination
   </strong>
   skills
  </li>
  <li>
   Excellent command in
   <strong>
    English
   </strong>
   both written and speaking
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll be responsible for
  </strong>
 </p>
 <ul>
  <li>
   Own the
   <strong>
    end-to-end customer journey
   </strong>
   and directly manage customer service operations (order entry, order tracking, hands-on export operations)
  </li>
  <li>
   Act as the
   <strong>
    single point of contact
   </strong>
   for customers
  </li>
  <li>
   Reduce customer-facing
   <strong>
    uncertainty, rework, delays, and process errors
   </strong>
  </li>
  <li>
   Analyze customer feedback (complaints, requests, operational issues) using
   <strong>
    structured root cause analysis
   </strong>
  </li>
  <li>
   Design and implement
   <strong>
    permanent process improvements
   </strong>
   for recurring customer issues
  </li>
  <li>
   Support differentiated
   <strong>
    service models
   </strong>
   for strategic and premium customers
  </li>
  <li>
   Serve as the central coordination point across
   <strong>
    Sales, Planning, Logistics, Warehousing, and Foreign Trade
   </strong>
  </li>
  <li>
   Translate customer expectations into internal processes
   <strong>
    accurately and on time
   </strong>
  </li>
  <li>
   Ensure operational teams understand the
   <strong>
    customer impact
   </strong>
   and &ldquo;why&rdquo; behind each process
  </li>
  <li>
   Track and analyze
   <strong>
    customer experience metrics
   </strong>
   (e.g., customer effort, delivery performance, recurring issues)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Organik Kimya Offers
  </strong>
 </p>
 <ul>
  <li>
   &ldquo;Great Place to Work&rdquo; &amp; &ldquo;Top Employer&rdquo; certified work environment
  </li>
  <li>
   Opportunity to be part of an industry-shaping journey with real ownership and empowerment
  </li>
  <li>
   1 day home-office
  </li>
  <li>
   Well-being support
  </li>
  <li>
   Advanced leave policies
  </li>
  <li>
   Flexible benefits package
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you think you are the one, we are looking forward to meet you!
 </p>
</div>


Customer Experience

Randox Laboratories

<div><b>Consultant Sales Executive &ndash; Turkey (Job Ref: 26I/TURK)
</b><br>
<br>
Randox are a world leader in diagnostics for clinical healthcare, toxicology, and food security. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products, the commitment and skill of our workforce, which continue to grow exponentially. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunities for a Consultant Sales Executive based in Turkey.
<br>
<br>
Location: Remote, Homebased. Ankara. Travel throughout Turkey will be required.
<br>
<br>
Contract Offered: Full-time, Consultant.
<br>
<br>
Working Hours / Shifts: 40 hours per week. Monday to Friday from 08.40 to 17.20.<br>
<br>
<br>
<br>
<b>What does the Consultant Sales Executive role involve?
</b><br>
<br>
This role is responsible for sales and promotion of Randox Toxicology products throughout a wide range of industries. The successful candidate will identify new direct selling opportunities as well as source new distributor partners. In addition, the successful applicant will:
<ul><li>To increase sales of the Randox Toxicology product portfolio across a designated territory.
</li><li>The management and support of distributor partners in their designated territory and product group.
</li><li>The sourcing, assessment and establishment of new distributorships.
</li><li>The sales promotion of designated Randox products and services.
</li><li>The development and maintenance of a high degree of product knowledge including key selling messages to be in a position to identify and take advantage of business opportunities.
</li><li>The conducting of regular business trips to visit and support their network of distributors and to identify and develop new potential business opportunities.
</li><li>The conducting of in-depth territorial sales analysis and individual distributorship sales performance.
</li><li>Establish and maintain detailed market knowledge including laboratory end-users, and competitors in their designated territories.
</li><li>The attendance at trade shows and conferences.
</li><li>The daily use of the Randox CRM system to plan business trips and to capture customer and market information.
</li><li>The conducting of sales and training presentations on Toxicology and Clinical Toxicology products
</li><li>The training of distributors and end-users on Randox Toxicology products.
</li></ul>Full on the job training will be provided on our processes.
<br>
<br>
This role would suit someone with previous sales experience, or someone who is currently working in a Toxicology environment with a strong desire to join a growing sales team, who possess excellent interpersonal and presentation skills along with fluency in the English language, both written and verbal.
<br>
<br>
<b>Essential criteria:
</b><ul><li>Qualified to at least a degree level in Biochemistry, Chemistry, Life Science or a Business-related discipline.
</li><li>Fluent in English.
</li><li>Possess a full driving license and access to a vehicle.
</li><li>Willing to travel throughout Turkey to visit customers.
</li></ul><b>Desirable:
</b><ul><li>Proven track record on Sales within a science sector
</li><li>Experience working with distributors</li></ul></div>

Consultant Sales Executive

United Nations

<div><div><div><div>Result of Service
</div><div>Expected Outputs The Consultant is expected to deliver the following outputs: &bull; Country-level Inception Report for the Digital Readiness Assessment, developed in collaboration with the international consultant, including contextualization of the agreed methodology to Timor-Leste's context, methodology, assessment framework aligned with the ITU Digital Transformation Wheel and complementary frameworks, stakeholders mapping and preliminary data sources, and clearly defined roles and responsibilities between the national and international Consultants, and a detailed work plan and timeline; &bull; Draft Digital Readiness Assessment Report, prepared in coordination with the International Consultant, structured including through a framework of Access, Adoption and Value Creation dimensions and incorporating country-level analysis, findings and preliminary recommendations; &bull; Preparation and delivery of a presentation on the Digital Readiness Assessment at the national stakeholder workshop, provision of substantive and logistical support to the organization and facilitation of the workshop, and preparation of a consolidated summary of stakeholder feedback to ensure that key inputs are reflected in the revised Draft and Final Reports; &bull; Country-level Final Digital Readiness Assessment Report prepared under the coordination of the International Consultant, who will provide inputs and guidance to the report, incorporating inputs, comments and finalized recommendations, including those received at the national workshop. Key Tasks and Deliverables The following table provides an overview of the key tasks to be conducted by the Digital Readiness Assessment Expert/Consultant. Tasks: 1) Inception and coordination: Support initial set-up of the Digital Readiness Assessment, including stakeholder mapping, confirmation of data sources, and coordination with the International Consultant on assessment tools, scope and timeline. 2) Ongoing coordination: Regular coordination with the international consultants on progress against timeline and agreed division of responsibilities, ensuring alignment with the agreed analytical framework and reporting template, and incorporating technical guidance and review comments provided by the International Consultant. 3) Desk review and baseline assessment: Review national digital strategies, policies, laws, institutional arrangements and existing initiatives related to digital government, ICT and digital economy, including relevant UNSDCF and UN partner documents and existing diagnostics, in collaboration with international consultant and provide structured baseline inputs aligned with the agreed analytical framework. 4) Data collection and stakeholder consultations :Conduct interviews, surveys, and consultations with government ministries, public institutions, and relevant stakeholders, including a stakeholder engagement workshop, to collect qualitative and quantitative data on digital readiness across Access, Adoption, and Value Creation dimensions, in collaboration with the international consultant and ensure documentation and consolidation of evidence in line with agreed templates. 5) National Workshops: Provide logistical and substantial support to the national workshops, including delivering a workshop presentation, providing workshop facilitation, and collecting feedback and input from all participants, to ensure the final Digital Readiness Assessments incorporate all inputs from stakeholders. 6) Analyze collected data, identify gaps, bottlenecks, and cross-cutting issues (including interoperability, data sharing, cybersecurity, inclusion, and sustainability), and contribute country-level analysis and preliminary recommendations 7) Validation and finalization: Revise the Draft Timor-Leste Digital Readiness Assessment Report based on stakeholder feedback and formal review comments provided by the International Consultant, and finalize the report. Deliverables: &bull; Development of the national-level Inception Report, including stakeholder mapping, data collection plan, and agreed roles and responsibilities between the national and international consultant. &bull; Documentation of regular meetings with international consultant outlining agreements and coordination. &bull; Desk review summary and baseline inputs on Timor-Leste&rsquo;s digital governance and institutional landscape, developed with guidance and inputs from the international consultant. &bull; Data collection notes, including the list of interviewees, proposed interview questions, final interview schedule, interview notes, survey results and consultation summaries. &bull; Logistical and substantive support to the national workshop, delivery of workshop presentation and summarizing workshop outcomes in consultation with the International Consultant. &bull; Draft Timor-Leste&rsquo;s Digital Readiness Assessment Report, including findings, gap analysis, and preliminary recommendations, incorporating inputs from international consultant. &bull; Validation of inputs/ feedback from stakeholders and final country inputs for the Final Digital Readiness Assessment Report for Timor-Leste, incorporating inputs from the international consultant.
</div></div><div><div>Work Location
</div><div>Remote
</div></div><div><div>Expected duration
</div><div>9 months
</div></div><div><div>Duties and Responsibilities
</div><div>Digital transformation is a critical enabler of inclusive growth, institutional effectiveness, resilience and sustainable development in Least Developed Countries (LDCs). Governments increasingly rely on digital technologies to enhance public service delivery, improve policy coherence, strengthen transparency and accountability, and enable innovation across the economy. However, progress remains uneven, with persistent gaps in connectivity, digital skills, institutional coordination, data governance and cybersecurity. LDCs in Asia such as Cambodia, Lao PDR, and Nepal have made notable gains in digital infrastructure and connectivity, with internet penetration surpassing 50%, well above the LDC average of 34%. These advancements underscore growing readiness across the region to harness digital technologies for development. At the same time, the rapid pace of the Fourth Industrial Revolution and increasing demand for Digital Public Infrastructure (DPI) underscore the urgency for LDCs to strengthen institutional frameworks and leverage technologies such as artificial intelligence (AI), blockchain, and the Internet of Things (IoT). These tools offer transformative potential, including AI for adaptive social protection systems, blockchain for transparent land registries, and IoT for boosting agricultural productivity and resource efficiency. Strategically deployed, such technologies can modernize public service delivery and foster more responsive and resilient governance. The UN Technology Bank for the LDCs (UNTB) in partnership with the United Nations Office of the High Representative for the Least Developed Countries, Landlocked Developing Countries and Small Island Developing States (UN-OHRLLS) is implementing a three-year project entitled &ldquo;Promoting Digital Transformation of Selected Asian LDCs for a Sustainable and Resilient Future&rdquo;. The project covers Cambodia, Lao PDR, Nepal and Timor-Leste. Using a whole-of-government approach, this project aims to contribute towards addressing systemic barriers by providing targeted support to national strategies, inclusive digital ecosystems, and regional knowledge cooperation. It builds on the work of the UN system, which have supported digital transformation efforts in the selected LDCs. The present TORs are for conducting a digital readiness assessment in Timor-Leste, using a whole-of-government methodology and informed by initial national-level stakeholder engagement and consultations. The assessment will be developed in collaboration with an international consultant, who will support the development of Readiness Assessments in the four implementing countries. Roles and responsibilities between the National and International Consultants will be clearly delineated and further elaborated in the respective Inception Reports. The digital readiness assessments will provide an in-depth analysis of Timor-Leste&rsquo;s current digital ecosystem, assessing the status and identifying gaps across key dimensions such as digital infrastructure, governance frameworks, institutional capacity, human capital and digital skills, data ecosystem and integration and responsible use of emerging technologies. The assessment will serve as a foundational evidence base to inform subsequent project outputs. Key documents for review will include national plans and policies, as well as the UNSDCF and relevant planning documents from UN agencies and other relevant partners, to ensure work proceeds in close alignment with existing planning. As part of the project, a national workshop will be held at the beginning of the project, in each implementing country, taking place at the same time as this consultancy. This will bring together representatives from a broad range of government ministries with the aim to provide inputs on the current state of digitalization, outline strengths and gaps at the national level, and inform the development of the forthcoming digitalization toolkit, regional trainings, and further support provided through this project. The international consultant will be expected to participate virtually in these workshops, with the national consultant engaging in-person. Together, the international and national consultants will be expected to extract information provided during these workshops, applied to the development of the readiness assessment, to ensure the Readiness Assessment aligns to the national priorities highlighted during the workshops. Purpose and Scope of Assignment The project aims to support whole-of-government digital transformation through evidence-based diagnostics, policy support, capacity development, and stakeholder engagement. As an initial phase, the project will undertake a comprehensive Digital Maturity / Digital Readiness Assessment of government ministries and public institutions in Timor-Leste. The assessment will provide a structured diagnostic of current digital capabilities, identify systemic gaps and constraints, and inform the prioritized national digital transformation roadmap aligned with national development objectives and Timor-Leste's Digital 2032 strategy including readiness for the governance and integration of emerging technologies. This Digital Readiness Assessment constitutes part of Output 1 of the project and will serve as the analytical foundation for subsequent project activities, including digital strategy dialogue, capacity development, and regional knowledge exchange. The assessment will build on existing diagnostics and be aligned with international good practices and analytical frameworks, in particular the ITU Digital Transformation Wheel, which focuses on three interlinked dimensions of digital development: Access (connectivity and infrastructure), Adoption (institutional, organizational and individual use of digital technologies), and Value Creation (digital public services, data-driven decision-making, innovation and socio-economic impact). The work will also draw on ITU&rsquo;s digital development indicators, the Unified Framework dataset, and relevant UN-OHRLLS and UNTB knowledge products. Under the overall supervision of the UN Technology Bank for LDCs, and in close coordination with UN-OHRLLS, designated counterparts of the Government of Timor-Leste, and in collaboration with the International Consultant, who will provide guidance and oversight to the work at the national level, the National Consultant will perform the following duties: &bull; Prepare the national-level Inception Report, including country-specific stakeholder mapping, data collection plan, contextualization of the agreed methodology to Timor-Leste's context, and a detailed workplan and timeline, in coordination with and under the guidance of the International Consultant; &bull; Conduct a comprehensive desk review of national policies, strategies, implementation plans, laws and regulations related to digital government, ICT, digital economy and public sector modernization, in collaboration with the International Consultant. Key documents include, but are not limited to, sectoral digital policies, national development plans, ICT master plans, cybersecurity strategies, e‑governance frameworks, and relevant sectoral guidelines. This will also include reviewing UN strategic frameworks such as the UNSDCF and UN agencies planning documents to ensure alignment with existing commitments, priorities, and planned initiatives; &bull; Support the application and contextualization of the Digital Readiness Assessment methodology developed under the guidance of the International Consultant aligned with the ITU Digital Transformation Wheel and adapted to Timor-Leste&rsquo;s context, and complemented by other relevant international frameworks; &bull; Review and analyze relevant indicators and assess digital readiness across core dimensions, including: Digital leadership, governance and whole-of-government coordination; Digital connectivity, infrastructure and platforms (Access); Institutional adoption of digital technologies, digital skills and change management (Adoption); Digital public services, interoperability, data governance, cybersecurity and trust; Readiness for emerging technologies and digital innovation (Value Creation); &bull; Collect qualitative and quantitative data through surveys, interviews and consultations with government institutions and relevant stakeholders to identify institutional strengths, gaps, bottlenecks and capacity constraints affecting digital transformation across government, with your input and guidance from the international consultant; &bull; Analyze cross-cutting issues such as interoperability, data sharing, cybersecurity, gender-responsiveness, inclusion and sustainability; &bull; Support the organization and in-person facilitation of the national stakeholder workshop at the initial stage of the project, validate preliminary findings through stakeholder consultations, and document key inputs to ensure they are reflected in the Draft and Final Digital Readiness Assessment Reports; &bull; Identify risks, constraints, and enabling factors that may influence digital transformation progress &bull; Develop evidence-based, prioritized and actionable recommendations to advance whole-of-government digital transformation in Timor-Leste, aligned with national priorities and international best practices including recommendations that can inform subsequent capacity-building activities and the development of the country-specific Digital Transformation Toolkit, in collaboration with the international consultant. &bull; Lead the drafting, analysis and evidence-generation to the preparation of the Draft and Final Digital Readiness Assessment Reports for Timor-Leste, under the coordination of the International Consultant who provides guidance and inputs to the development of the reports; &bull; Support coordination with national counterparts, including facilitating access to relevant institutions, stakeholders and data required for the assessment.
</div></div><div><div>Qualifications/special skills
</div><div>Advanced university degree (Master&rsquo;s degree or equivalent) in Information Systems, Digital Transformation, Public Policy, Economics, Development Studies or a related field is required A minimum of five (5) years of professional experience in digital transformation, e-government, digital policy, ICT for development or related areas is required Demonstrated experience conducting digital readiness assessments, digital government diagnostics or similar institutional assessments is required Strong knowledge of international digital development frameworks, including ITU digital indicators and whole-of-government approaches is required Proven analytical, research and report-writing skills is required Experience engaging with government ministries and public institutions at the national level is required Strong understanding of the country&rsquo;s digital governance landscape, including relevant national policies, institutional and national frameworks is required Experience working with governments and/or international organizations is highly desirable Familiarity with LDC contexts and public sector reform processes is an asset.
</div></div><div><div>Languages
</div><div>Fluency of English is required. Knowledge of Tetum and Portuguese is required.
</div></div><div><div>Additional Information
</div><div>&bull; The Consultant will report directly to the UN Technology Bank for LDCs and work in close coordination with UN-OHRLLS, the International Consultant, and designated counterparts of the Government of Timor-Leste. &bull; All information, data, analyses and outputs produced under this consultancy shall remain the property of the UN Technology Bank for LDCs and UN-OHRLLS.
</div></div><div><div>No Fee
</div><div>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS&rsquo; BANK ACCOUNTS.</div></div></div></div>

NATIONAL CONSULTANT TO CONDUCT A DIGITAL READINESS ASSESSMENT IN TIMOR-LESTE

<div><div><div><div>Result of Service
</div><div>Expected Outputs The Consultant is expected to deliver the following outputs: &bull; Country-level Inception Report for the Digital Readiness Assessment, developed in collaboration with the international consultant, including contextualization of the agreed methodology to Cambodia's context, methodology, assessment framework aligned with the ITU Digital Transformation Wheel and complementary frameworks, stakeholders mapping and preliminary data sources, and clearly defined roles and responsibilities between the national and international Consultants, and a detailed work plan and timeline; &bull; Draft Digital Readiness Assessment Report, prepared in coordination with the International Consultant, structured including through a framework of Access, Adoption and Value Creation dimensions and incorporating country-level analysis, findings and preliminary recommendations; &bull; Preparation and delivery of a presentation on the Digital Readiness Assessment at the national stakeholder workshop, provision of substantive and logistical support to the organization and facilitation of the workshop, and preparation of a consolidated summary of stakeholder feedback to ensure that key inputs are reflected in the revised Draft and Final Reports; &bull; Country-level Final Digital Readiness Assessment Report prepared under the coordination of the International Consultant, who will provide inputs and guidance to the report, incorporating inputs, comments and finalized recommendations, including those received at the national workshop. Key Tasks and Deliverables The following table provides an overview of the key tasks to be conducted by the Digital Readiness Assessment Expert/Consultant. Tasks: 1) Inception and coordination: Support initial set-up of the Digital Readiness Assessment, including stakeholder mapping, confirmation of data sources, and coordination with the International Consultant on assessment tools, scope and timeline. 2) Ongoing coordination: Regular coordination with the international consultants on progress against timeline and agreed division of responsibilities, ensuring alignment with the agreed analytical framework and reporting template, and incorporating technical guidance and review comments provided by the International Consultant. 3) Desk review and baseline assessment: Review national digital strategies, policies, laws, institutional arrangements and existing initiatives related to digital government, ICT and digital economy, including relevant UNSDCF and UN partner documents and existing diagnostics, in collaboration with international consultant and provide structured baseline inputs aligned with the agreed analytical framework. 4) Data collection and stakeholder consultations: Conduct interviews, surveys, and consultations with government ministries, public institutions, and relevant stakeholders, including a stakeholder engagement workshop, to collect qualitative and quantitative data on digital readiness across Access, Adoption, and Value Creation dimensions, in collaboration with the international consultant and ensure documentation and consolidation of evidence in line with agreed templates. 5) National Workshops: Provide logistical and substantial support to the national workshops, including delivering a workshop presentation, providing workshop facilitation, and collecting feedback and input from all participants, to ensure the final Digital Readiness Assessments incorporate all inputs from stakeholders. 6) Analyze collected data, identify gaps, bottlenecks, and cross-cutting issues (including interoperability, data sharing, cybersecurity, inclusion, and sustainability), and contribute country-level analysis and preliminary recommendations 7) Validation and finalization: Revise the Draft Cambodia Digital Readiness Assessment Report based on stakeholder feedback and formal review comments provided by the International Consultant, and finalize the report. Deliverables: &bull; Development of the national-level Inception Report, including stakeholder mapping, data collection plan, and agreed roles and responsibilities between the national and international consultant. &bull; Documentation of regular meetings with international consultant outlining agreements and coordination. &bull; Desk review summary and baseline inputs on Cambodia&rsquo;s digital governance and institutional landscape, developed with guidance and inputs from the international consultant. &bull; Data collection notes, including the list of interviewees, proposed interview questions, final interview schedule, interview notes, survey results and consultation summaries. &bull; Logistical and substantive support to the national workshop, delivery of workshop presentation and summarizing workshop outcomes in consultation with the International Consultant. &bull; Draft Cambodia&rsquo;s Digital Readiness Assessment Report, including findings, gap analysis, and preliminary recommendations, incorporating inputs from international consultant. &bull; Validation of inputs/ feedback from stakeholders and final country inputs for the Final Digital Readiness Assessment Report for Cambodia, incorporating inputs from the international consultant.
</div></div><div><div>Work Location
</div><div>Remote
</div></div><div><div>Expected duration
</div><div>9 months
</div></div><div><div>Duties and Responsibilities
</div><div>Digital transformation is a critical enabler of inclusive growth, institutional effectiveness, resilience and sustainable development in Least Developed Countries (LDCs). Governments increasingly rely on digital technologies to enhance public service delivery, improve policy coherence, strengthen transparency and accountability, and enable innovation across the economy. However, progress remains uneven, with persistent gaps in connectivity, digital skills, institutional coordination, data governance and cybersecurity. LDCs in Asia such as Cambodia, Lao PDR, and Nepal have made notable gains in digital infrastructure and connectivity, with internet penetration surpassing 50%, well above the LDC average of 34%. These advancements underscore growing readiness across the region to harness digital technologies for development. At the same time, the rapid pace of the Fourth Industrial Revolution and increasing demand for Digital Public Infrastructure (DPI) underscore the urgency for LDCs to strengthen institutional frameworks and leverage technologies such as artificial intelligence (AI), blockchain, and the Internet of Things (IoT). These tools offer transformative potential, including AI for adaptive social protection systems, blockchain for transparent land registries, and IoT for boosting agricultural productivity and resource efficiency. Strategically deployed, such technologies can modernize public service delivery and foster more responsive and resilient governance. The UN Technology Bank for LDCs (UNTB) in partnership with the United Nations Office of the High Representative for the Least Developed Countries, Landlocked Developing Countries and Small Island Developing States (UN-OHRLLS) is implementing a three-year project entitled &ldquo;Promoting Digital Transformation of Selected Asian LDCs for a Sustainable and Resilient Future&rdquo;. The project covers Cambodia, Lao PDR, Nepal and Timor-Leste. Using a whole-of-government approach, this project aims to contribute towards addressing systemic barriers by providing targeted support to national strategies, inclusive digital ecosystems, and regional knowledge cooperation. It builds on the work of the UN system, which have supported digital transformation efforts in the selected LDCs. The present TORs are for conducting a digital readiness assessment in Cambodia, using a whole-of-government methodology and informed by initial national-level stakeholder engagement and consultations. The assessment will be developed in collaboration with an international consultant, who will support the development of Readiness Assessments in the four implementing countries. Roles and responsibilities between the National and International Consultants will be clearly delineated and further elaborated in the respective Inception Reports. The digital readiness assessments will provide an in-depth analysis of Cambodia&rsquo;s current digital ecosystem, assessing the status and identifying gaps across key dimensions such as digital infrastructure, governance frameworks, institutional capacity, human capital and digital skills, data ecosystem and integration and responsible use of emerging technologies. The assessment will serve as a foundational evidence base to inform subsequent project outputs. Key documents for review will include national plans and policies, as well as the UNSDCF and relevant planning documents from UN agencies and other relevant partners, to ensure work proceeds in close alignment with existing planning. As part of the project, a national workshop will be held at the beginning of the project, in each implementing country, taking place at the same time as this consultancy. This will bring together representatives from a broad range of government ministries with the aim to provide inputs on the current state of digitalization, outline strengths and gaps at the national level, and inform the development of the forthcoming digitalization toolkit, regional trainings, and further support provided through this project. The international consultant will be expected to participate virtually in these workshops, with the national consultant engaging in-person. Together, the international and national consultants will be expected to extract information provided during these workshops, applied to the development of the readiness assessment, to ensure the Readiness Assessment aligns to the national priorities highlighted during the workshops. Purpose and Scope of Assignment The project aims to support whole-of-government digital transformation through evidence-based diagnostics, policy support, capacity development, and stakeholder engagement. As an initial phase, the project will undertake a comprehensive Digital Maturity / Digital Readiness Assessment of government ministries and public institutions in Cambodia. The assessment will provide a structured diagnostic of current digital capabilities, identify systemic gaps and constraints, and inform the prioritized national digital transformation roadmap aligned with national development objectives and Cambodia's Digital Economy and Society Policy 2021-2035 including readiness for the governance and integration of emerging technologies. This Digital Readiness Assessment constitutes part of Output 1 of the project and will serve as the analytical foundation for subsequent project activities, including digital strategy dialogue, capacity development, and regional knowledge exchange. The assessment will build on existing diagnostics and be aligned with international good practices and analytical frameworks, in particular the ITU Digital Transformation Wheel, which focuses on three interlinked dimensions of digital development: Access (connectivity and infrastructure), Adoption (institutional, organizational and individual use of digital technologies), and Value Creation (digital public services, data-driven decision-making, innovation and socio-economic impact). The work will also draw on ITU&rsquo;s digital development indicators, the Unified Framework dataset, and relevant UN-OHRLLS and UNTB knowledge products. Under the overall supervision of the UN Technology Bank for LDCs, and in close coordination with UN-OHRLLS, designated counterparts of the Government of Cambodia, and in collaboration with the International Consultant, who will provide guidance and oversight to the work at the national level, the National Consultant will perform the following duties: &bull; Prepare the national-level Inception Report, including country-specific stakeholder mapping, data collection plan, contextualization of the agreed methodology to Cambodia's context, and a detailed workplan and timeline, in coordination with and under the guidance of the International Consultant; &bull; Conduct a comprehensive desk review of national policies, strategies, implementation plans, laws and regulations related to digital government, ICT, digital economy and public sector modernization, in collaboration with the International Consultant. Key documents include, but are not limited to, sectoral digital policies, national development plans, ICT master plans, cybersecurity strategies, e‑governance frameworks, and relevant sectoral guidelines. This will also include reviewing UN strategic frameworks such as the UNSDCF and UN agencies planning documents to ensure alignment with existing commitments, priorities, and planned initiatives; &bull; Support the application and contextualization of the Digital Readiness Assessment methodology developed under the guidance of the International Consultant aligned with the ITU Digital Transformation Wheel and adapted to Cambodia&rsquo;s context, and complemented by other relevant international frameworks; &bull; Review and analyze relevant indicators and assess digital readiness across core dimensions, including: Digital leadership, governance and whole-of-government coordination; Digital connectivity, infrastructure and platforms (Access); Institutional adoption of digital technologies, digital skills and change management (Adoption); Digital public services, interoperability, data governance, cybersecurity and trust; Readiness for emerging technologies and digital innovation (Value Creation); &bull; Collect qualitative and quantitative data through surveys, interviews and consultations with government institutions and relevant stakeholders to identify institutional strengths, gaps, bottlenecks and capacity constraints affecting digital transformation across government, with your input and guidance from the international consultant; &bull; Analyze cross-cutting issues such as interoperability, data sharing, cybersecurity, gender-responsiveness, inclusion and sustainability; &bull; Support the organization and in-person facilitation of the national stakeholder workshop at the initial stage of the project, validate preliminary findings through stakeholder consultations, and document key inputs to ensure they are reflected in the Draft and Final Digital Readiness Assessment Reports; &bull; Identify risks, constraints, and enabling factors that may influence digital transformation progress &bull; Develop evidence-based, prioritized and actionable recommendations to advance whole-of-government digital transformation in Cambodia, aligned with national priorities and international best practices including recommendations that can inform subsequent capacity-building activities and the development of the country-specific Digital Transformation Toolkit, in collaboration with the international consultant. &bull; Lead the drafting, analysis and evidence-generation to the preparation of the Draft and Final Digital Readiness Assessment Reports for Cambodia, under the coordination of the International Consultant who provides guidance and inputs to the development of the reports; &bull; Support coordination with national counterparts, including facilitating access to relevant institutions, stakeholders and data required for the assessment.
</div></div><div><div>Qualifications/special skills
</div><div>&bull; Advanced university degree (Master&rsquo;s degree or equivalent) in Information Systems, Digital Transformation, Public Policy, Economics, Development Studies or a related field is required &bull; A minimum of five (5) years of professional experience in digital transformation, e-government, digital policy, ICT for development or related areas is required &bull; Demonstrated experience conducting digital readiness assessments, digital government diagnostics or similar institutional assessments is required &bull; Strong knowledge of international digital development frameworks, including ITU digital indicators and whole-of-government approaches is required &bull; Proven analytical, research and report-writing skills is required &bull; Experience engaging with government ministries and public institutions at the national level is required &bull; Strong understanding of country&rsquo;s digital governance landscape, including relevant national policies, institutional and national frameworks is required &bull; Experience working with governments and/or international organizations is highly desirable &bull; Familiarity with LDC contexts and public sector reform processes is an asset.
</div></div><div><div>Languages
</div><div>Fluency of English is required. Knowledge of Khmer is required.
</div></div><div><div>Additional Information
</div><div>&bull; The Consultant will report directly to the UN Technology Bank for LDCs and work in close coordination with UN-OHRLLS, the International Consultant, and designated counterparts of the Government of Cambodia. &bull; All information, data, analyses and outputs produced under this consultancy shall remain the property of the UN Technology Bank for LDCs and UN-OHRLLS.
</div></div><div><div>No Fee
</div><div>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS&rsquo; BANK ACCOUNTS.</div></div></div></div>

NATIONAL CONSULTANT TO CONDUCT A DIGITAL READINESS ASSESSMENT IN CAMBODIA

<div><div>Requisition ID: 447890</div><div>
Work Area: Customer Service and Support</div><div>
Expected Travel: 0 - 10%</div><div>
Career Status: Graduate</div><div>
Employment Type: Regular Full Time</div><div>
Career Level: T2</div><div>
Hiring Manager: Jakub Gotowicki</div><div>
Recruiter Name: Jakub Gotowicki</div><p><b>
This pipeline helps us create a talent pool for multiple S&amp;C Academy cohorts planned throughout the year.</b></p><p><b><br>
The SAP Academy for Services &amp; Consulting is a global development program designed for talent who are early in their career.</b></p><p></p><p><b><br>
Who You&rsquo;ll become</b></p><p>
As a Technology Consultant, you will help customers implement and adopt SAP solutions so they realize measurable business outcomes. In this early-career role, you will support both solution delivery and post-go-live adoption across SAP S/4HANA Cloud and SAP BTP&mdash;applying AI-enabled insights to accelerate enablement, release adoption, usage monitoring, and value realization.</p><p>
You&rsquo;ll develop skills in IT strategy, SAP technologies, cloud solutions, and AI, learning hands-on through real projects with guidance from experienced consultants.</p><p>
This role is a strong entry point into enterprise consulting, where you&rsquo;ll help customers successfully implement and adopt solutions, use AI to improve outcomes, and grow your career in a collaborative, supportive team environment.</p><p></p><p><b><br>
What you&rsquo;ll do:</b></p><p>
As part of the SAP Academy for Services &amp; Consulting, Technology Consultant Associates will:</p><ul><li>
Successfully complete a structured 12-month learn-and-apply academy program</li><li>
Participate in classroom learning, simulations, and real-customer engagement scenarios</li><li>
Support solution implementation activities including fit-to-standard analysis, configuration, integration, testing, cutover, and go-live using SAP Activate</li><li>
Assist in translating business requirements into functional and technical solution components under guidance</li><li>
Contribute to defining IT landscapes and integration points aligned with enterprise architecture principles</li><li>
Support post-go-live adoption activities, including enablement planning and release adoption</li><li>
Help monitor usage, consumption indicators, KPIs, and value realization metrics</li><li>
Contribute to Outcome Success Plans and track post-deployment business impact</li><li>
Leverage AI-enabled tools to enhance delivery quality, adoption insights, and documentation efficiency</li><li>
Collaborate with Customer Engagement Partners, Enterprise Architects, delivery teams, and partners to maintain alignment</li><li>
Learn and apply SAP methodologies, agile practices, and integrated toolchains to support high-quality project execution</li><li>
Contribute to continuous improvement of delivery standards, knowledge assets, and customer experience</li></ul><p><b>
Expectations and Tasks:</b></p><ul><li>
Support customer relationships through consistent delivery quality, responsiveness, and professionalism</li><li>
Ensure disciplined execution, documentation, and follow-up across implementation and adoption activities</li><li>
Provide clear and concise communications aligned to customer priorities and business outcomes.</li><li>
Coordinate with internal stakeholders to maintain clarity of roles, responsibilities, and ownership</li><li>
Identify potential risks related to delivery or adoption and support mitigation planning</li><li>
Ensure alignment between customer objectives, SAP recommendations, and realized outcomes</li><li>
Uphold SAP standards for quality, governance, and engagement excellence</li></ul><p></p><p><b><br>
What You Bring</b></p><ul><li>
STEM degree or equivalent technology experience.</li><li>
1&ndash;3 years of experience in technology, consulting, or related fields, with exposure to enterprise application environments.</li><li>
Ability to gather and translate business requirements into scalable end-to-end solution designs, including integration points and applicable standards.</li><li>
Foundational understanding of SAP product portfolio, interoperability, and full lifecycle implementation support.</li><li>
Experience contributing to SAP S/4HANA Cloud and/or SAP BTP environments.</li><li>
Working knowledge of SAP HANA data modeling, ABAP, data management, GRC, and core security concepts (SSO, authorization management).</li><li>
Familiarity with hybrid/multi-cloud environments (AWS, Azure, or GCP) and integration concepts/APIs.</li><li>
Proficiency in at least one programming or scripting language (e.g., ABAP, Python, JavaScript, SQL).</li><li>
Strong analytical, problem-solving, and communication skills with a customer-focused mindset and interest in AI/automation-driven innovation.</li><li>
SAP coursework or certification in SAP Technology is a plus.</li><li>
Proficiency in English and Turkish to effectively engage with our global and local network</li></ul><p></p><p><b><br>
Meet your team:</b></p><p>
The Technology Consultant is a core role within SAP Customer Services &amp; Delivery that partners with account teams and service delivery organizations to design, implement, and optimize technical solutions that help customers realize measurable outcomes from their SAP investments.</p><p></p><p><b><br>
The SAP Academy for Services &amp; Consulting is a global development program designed for talent who are early in their career.</b></p><p></p><p><b><br>
About SAP Next Gen Academy for Services &amp; Consulting</b></p><p>
The Academy partners with SAP Customer Services &amp; Delivery to support customers in their digital transformation, driving adoption and effective use of SAP software through planning, implementation, integration, and continuous improvement.</p><p>
The 12-month SAP Next Gen Academy for Services &amp; Consulting offers classroom learning and role-focused rotations. It builds a strong foundation in consulting, project management, technical, and solution support to prepare you for success in Customer Services and delivery.</p><p>
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.</p><p><b>
SAP Next Gen</b> is our global experience for students, recent graduates, and early career professional. Being apart of the Next Gen community provides a supportive community, tailored development, and the ability to be involved in high-impact projects.</p><p><b>
#SAPAcademyforServicesandConsulting</b></p><p><b>
#SAPNextGen</b></p><p>
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our <b>hybrid work setup</b> consists of <b>three days a week in the office or on-site with customers or partners.</b></p><p>
We are planning a practical and immersive portion of our program, which will likely involve participants spending <b>two (2) weeks, spread across one trip, in San Ramon, California.</b> This experience is designed to provide unparalleled hands-on learning and networking opportunities.</p><p>
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, <b>vacation will not be approved during some critical times of the program.</b></p><p></p><div><b><br>
We help the world run better</b></div><div></div><div><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div><b><br>
We win with inclusion</b></div><div></div><div><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.</div><div></div><div><br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</div><div></div><div><br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
Compensation Range Transparency</b></div><div></div><div><br>
SAP believes pay transparency is essential for cultivating an honest, supportive, and inclusive culture, representing a significant step in our commitment to leading the way in achieving pay equity. SAP provides the annualized compensation range, which includes both base salary and variable incentive targets for the career level of the posted role. The target range for this position is [EUR]. The actual amount offered to successful candidates will fall within this range and will depend on factors such as education, skills, experience, and role scope, as determined during the selection process. Any SAP variable incentive includes a target amount, with the actual payout depending on both company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements on SAP's Benefits and Rewards site.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div></div><div><br>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.</p></div>

Technology Consultant - SAP Academy for Services & Consulting - Türkiye (Hybrid)

Yordas Group

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Yordas Group is a leading international provider of scientific and consultancy services, regulatory advice and training to industry in sustainability, chemicals management and risk assessment. We help ensure companies are compliant and up-to-date with the regulations affecting their supply chains and product portfolios. Yordas is headquartered in the UK, with offices and representation across the globe.<br>
<br>
<b>Job title:</b> Regulatory Consultant - Hazard Communication<br>
<b>Grade:</b> Dependent on experience<br>
<b>Location:</b> Lancaster, UK / Istanbul, Turkey<br>
<b>Salary range:</b> Dependent on experience, full-time position<br>
<br>
<b>Summary</b><br>
<br>
Owing to the continued expansion of the business and greater demands for services, Yordas Group is looking to recruit an experienced Regulatory Consultant to be based within the Helix business unit.<br>
<br>
The successful candidate will provide expert advice to industry on a range of Hazard Communication topics such as SDS, CLP/GHS, PCN, and Dangerous Goods to support companies in complying with regulatory requirements.<br>
<br>
You will deliver these services in a customer-facing role and be able to support colleagues in carrying out a range of duties within the Hazard Communication team, including QC of work, SDS and label authoring, and poison centre notifications.<br>
<br>
You will also be expected to assist in developing the processes and systems that support our global hazard communication team to enhance our process efficiency and compliance. Depending on experience and ability to work independently, options to be located at our UK office or work remotely will be considered.</div><h3 class="jobSectionHeader"><b><br>
Role and Responsibilities<br>
</b></h3><br>
<div>The candidates would be responsible for:</div><ul>
<li>Provide expert regulatory and technical advice to clients concerning Hazard Communication and Dangerous Goods requirements, ensuring compliance with global regulations.</li>
<li>Evaluate customer's Hazard Communication documentation, including Safety Data Sheets (SDS) and labelling, to ensure adherence to global regulatory standards.</li>
<li>Support the delivery of our internal and external SDS Management platform, ensuring efficient and effective service delivery.</li>
<li>Perform manual hazard classification of substances and mixtures according to global requirements, including those of the EU, North America, and Asia Pacific regions.</li>
<li>Author Safety Data Sheets in compliance with global regulations, utilising internal SDS authoring software and following guidelines for different regions such as the EU, North America, and Asia Pacific.</li>
<li>Collaborate with internal divisions to ensure clients&rsquo; needs are met promptly and effectively, maintaining high levels of customer satisfaction.</li>
<li>Conduct training sessions and presentations on Hazard Communication topics, sharing expertise with both internal teams and external clients</li>
<li>Contribute to the development of processes and systems within the hazard communication team to enhance efficiency and compliance on a global scale.</li>
<li>Demonstrate adaptability and the ability to work independently, with options for remote work considered based on experience and performance.</li>
<li>Uphold Yordas Group&rsquo;s commitment to excellence, professionalism, and continuous improvement in all aspects of service delivery.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Profile and Qualifications</b></h3><br>
<ul>
<li>
In-depth knowledge of global classification systems such as EU CLP, GHS, and WHMIS, with practical experience in their implementation.</li>
<li>Proven experience in the industry with GHS implementation and SDS authoring, demonstrating a thorough understanding of regulatory requirements.</li>
<li>Excellent written and verbal communication skills, with the ability to convey complex technical information clearly and effectively.</li>
<li>Strong analytical and problem-solving abilities, enabling quick and accurate resolution of regulatory compliance issues.</li>
<li>Exceptional interpersonal skills, fostering positive relationships with clients and colleagues alike.</li>
<li>Demonstrated capacity to manage fluctuating workloads efficiently and deliver results under pressure.</li>
<li>A collaborative team player with a proactive attitude towards professional development and continuous learning.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Employee Benefits</b></h3><div><br>
Dependent on location, we offer an excellent range of staff benefits, including:</div><br>
<div></div><ul>
<li>
Pension Scheme and Medical Benefits</li>
<li>Generous holidays</li>
<li>Professional Development</li>
<li>Social Culture</li>
<li>Flexible working</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Yordas Group</b></h3><div>
<br>
Yordas Group is a leading provider of scientific, environmental, human health, and global regulatory consulting services. We offer chemical regulatory support, expert scientific services and support on chemicals management and product stewardship, global hazard communication, hazard and risk assessment, analytical and (eco)tox testing.<br>
<br>
Our international client base includes chemical producers, manufacturers, formulators, importers, distributors, retailers as well as trade associations. Yordas serves various industry sectors such as Aerospace, Biocides, Cleaning, Electronics, Lubricants, Nanomaterials, Oil, Gas &amp; Mining, Plastics or Textiles.<br>
<br>
We are an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment or age.<br>
<br>
Yordas Group embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.</div></div><div></div>

Regulatory Consultant - Hazard Communication

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