guest experience supervisor (front office - night shift)

marketing executive

operations manager

guest experience expert - concierge Jobs in Doha

guest experience expert - concierge

guest experience supervisor (front office - night shift) Jobs in Doha

marketing manager

customer experience manager

Confidential

<h2>Job Summary</h2><p>The Operations Manager will lead the delivery of <strong>electromechanical maintenance and Facility Management services</strong> across a large-scale, multi-site project in Qatar. The position will be responsible for operational performance, technical service delivery, team leadership, QHSE compliance, and achievement of contractual requirements.</p><h2>Key Responsibilities</h2><ul><li>Lead day-to-day electromechanical maintenance and FM operations across multiple sites.</li><li>Manage engineering, supervisory, technical, and support teams.</li><li>Oversee Mechanical, Electrical, Plumbing (MEP), Civil, ELV, BMS, HVAC, and associated building systems.</li><li>Ensure effective delivery of planned preventive, corrective, and reactive maintenance.</li><li>Monitor operational performance, service levels, and contractual requirements.</li><li>Manage resources, operational budgets, and service performance.</li><li>Develop strong relationships with clients, stakeholders, and supply chain partners.</li><li>Ensure compliance with QHSE requirements and applicable Qatar standards.</li><li>Drive continuous improvement and effective use of technology.</li></ul><h2>Requirements</h2><ul><li>Bachelor's degree in <strong>Mechanical or Electrical Engineering</strong>, or equivalent.</li><li>Minimum <strong>15 years' total experience</strong>, including at least <strong>7 years in Facility Management</strong>.</li><li>Strong GCC experience within large-scale electromechanical/FM projects.</li><li>3 years' experience within schools and kindergartens is preferred.</li><li>Strong knowledge of MEP and Civil systems.</li><li>Proven leadership and multi-team management experience.</li><li>Strong financial and customer relationship management capabilities.</li><li><strong>Fluent in Arabic and English, spoken and written.</strong></li><li>QCDD certification preferred.</li><li>Grade A classification by Kahramaa / competent authority preferred.</li></ul>

Operations Manager – Electromechanical Maintenance

<h3>Job Overview</h3><p>A leading organization is seeking an experienced HSE Manager to lead Health, Safety and Environmental operations across a large-scale facilities management contract. The successful candidate will oversee HSE compliance, develop safety strategies, manage audits and investigations, and ensure adherence to local regulations and international standards.</p><h3>Key Responsibilities</h3><ul><li>Develop and implement the project's HSE Management System.</li><li>Ensure compliance with company, client and statutory HSE requirements.</li><li>Lead risk assessments and hazard identification activities.</li><li>Conduct incident investigations and implement corrective actions.</li><li>Manage emergency preparedness and response plans.</li><li>Oversee contractor HSE compliance.</li><li>Lead internal and external HSE audits.</li><li>Monitor KPIs and prepare monthly HSE reports.</li><li>Deliver HSE training and awareness programmes.</li><li>Liaise with clients, consultants and regulatory authorities.</li><li>Promote a strong safety culture across the project.</li></ul><h3>Minimum Qualifications</h3><ul><li>Bachelor's Degree or Diploma in Engineering, Science, Occupational Health &amp; Safety, Environmental Management or related discipline.</li><li><strong>NEBOSH International General Certificate (Mandatory).</strong></li><li><strong>ISO 45001 Internal Auditor or Lead Auditor.</strong></li><li><strong>ISO 14001 Internal Auditor or Lead Auditor.</strong></li><li>Training in:<ul><li>Risk Assessment</li><li>Incident Investigation</li><li>Emergency Response</li><li>Fire Safety</li><li>Permit to Work Systems</li></ul></li></ul><h3>Experience</h3><ul><li>Minimum <strong>8 years' relevant HSE experience.</strong></li><li>Minimum <strong>3 years in an HSE Manager or Supervisory position.</strong></li><li>Experience within one or more of the following:<ul><li>Facilities Management</li><li>Industrial Operations</li><li>Logistics</li><li>Warehousing</li><li>Food Storage</li><li>Port Operations</li><li>High-risk operational environments</li></ul></li></ul><h3>Required Competencies</h3><ul><li>Integrated Management Systems (IMS)</li><li>Legal &amp; Regulatory Compliance</li><li>Contractor HSE Management</li><li>Risk Assessment</li><li>Incident Investigation</li><li>Emergency Preparedness</li><li>Audit Management</li><li>HSE Performance Reporting</li><li>Client &amp; Authority Liaison</li><li>Excellent leadership and communication skills</li></ul>

HSE Manager

<h3>Senior HR Manager – 16+ Years' Experience</h3><p>Responsible for overseeing multiple HR teams, functions or projects and contributing to the development and implementation of departmental strategy.</p><p><strong>Key responsibilities may include:</strong></p><ul><li>Lead multiple HR functions, teams or major initiatives.</li><li>Drive operational excellence and continuous improvement.</li><li>Develop and implement HR plans aligned with organizational strategy.</li><li>Manage resources and departmental priorities.</li><li>Advise senior stakeholders on complex HR matters.</li><li>Monitor performance, governance and organizational effectiveness.</li></ul>

<h3>Senior HR Manager – 16+ Years' Experience</h3><p>Responsible for overseeing multiple HR teams, functions or projects and contributing to the development and implementation of departmental strategy.</p><p><strong>Key responsibilities may include:</strong></p><ul><li>Lead multiple HR functions, teams or major initiatives.</li><li>Drive operational excellence and continuous improvement.</li><li>Develop and implement HR plans aligned with organizational strategy.</li><li>Manage resources and departmental priorities.</li><li>Advise senior stakeholders on complex HR matters.</li><li>Monitor performance, governance and organizational effectiveness.</li></ul><h2>General Requirements</h2><p>Candidates should demonstrate:</p><ul><li>Relevant <strong>Bachelor's degree</strong> in Human Resources, Business Administration, Management or a related discipline.</li><li>Relevant professional HR qualifications are advantageous.</li><li>Minimum experience appropriate to the grade applied for.</li><li>Strong experience within <strong>HR operations, strategy, projects, advisory or organizational development</strong>.</li><li>Experience working within large and complex organizations.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to work effectively with senior management and multidisciplinary teams.</li><li>Strong understanding of HR policies, governance and professional practices.</li><li>Excellent written and spoken English.</li><li>Qatar/GCC experience and Arabic language capability are advantageous.</li></ul>

Senior HR Manager

<h3>HR Manager – 15+ Years' Experience</h3><p>Responsible for leading HR teams and operations while providing professional support to ensure HR programs and services align with organizational objectives.</p><p><strong>Key responsibilities may include:</strong></p><ul><li>Manage HR operations, teams and service delivery.</li><li>Support implementation of HR strategy and programs.</li><li>Provide guidance to management on HR-related matters.</li><li>Manage employee lifecycle activities and HR processes.</li><li>Monitor departmental KPIs and service standards.</li><li>Ensure compliance with organizational policies and applicable requirements.</li></ul>

<h3>HR Manager – 15+ Years' Experience</h3><p>Responsible for leading HR teams and operations while providing professional support to ensure HR programs and services align with organizational objectives.</p><p><strong>Key responsibilities may include:</strong></p><ul><li>Manage HR operations, teams and service delivery.</li><li>Support implementation of HR strategy and programs.</li><li>Provide guidance to management on HR-related matters.</li><li>Manage employee lifecycle activities and HR processes.</li><li>Monitor departmental KPIs and service standards.</li><li>Ensure compliance with organizational policies and applicable requirements.</li></ul><p>&nbsp;</p><h2>General Requirements</h2><p>Candidates should demonstrate:</p><ul><li>Relevant <strong>Bachelor's degree</strong> in Human Resources, Business Administration, Management or a related discipline.</li><li>Relevant professional HR qualifications are advantageous.</li><li>Minimum experience appropriate to the grade applied for.</li><li>Strong experience within <strong>HR operations, strategy, projects, advisory or organizational development</strong>.</li><li>Experience working within large and complex organizations.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to work effectively with senior management and multidisciplinary teams.</li><li>Strong understanding of HR policies, governance and professional practices.</li><li>Excellent written and spoken English.</li><li>Qatar/GCC experience and Arabic language capability are advantageous.</li></ul>

HR Manager

<h3>HR Project Manager – 15+ Years' Experience</h3><p>Responsible for planning and managing complex HR projects from initiation through completion, ensuring delivery within agreed scope, schedule, budget and quality requirements.</p><p><strong>Key responsibilities may include:</strong></p><ul><li>Develop and manage HR project plans, timelines and deliverables.</li><li>Coordinate stakeholders and project resources.</li><li>Monitor project risks, dependencies, budgets and progress.</li><li>Lead HR transformation and improvement initiatives.</li><li>Establish project governance and reporting mechanisms.</li><li>Ensure successful implementation and project close-out.</li></ul>

<h3>HR Project Manager – 15+ Years' Experience</h3><p>Responsible for planning and managing complex HR projects from initiation through completion, ensuring delivery within agreed scope, schedule, budget and quality requirements.</p><p><strong>Key responsibilities may include:</strong></p><ul><li>Develop and manage HR project plans, timelines and deliverables.</li><li>Coordinate stakeholders and project resources.</li><li>Monitor project risks, dependencies, budgets and progress.</li><li>Lead HR transformation and improvement initiatives.</li><li>Establish project governance and reporting mechanisms.</li><li>Ensure successful implementation and project close-out.</li></ul><p>&nbsp;</p><h2>General Requirements</h2><p>Candidates should demonstrate:</p><ul><li>Relevant <strong>Bachelor's degree</strong> in Human Resources, Business Administration, Management or a related discipline.</li><li>Relevant professional HR qualifications are advantageous.</li><li>Minimum experience appropriate to the grade applied for.</li><li>Strong experience within <strong>HR operations, strategy, projects, advisory or organizational development</strong>.</li><li>Experience working within large and complex organizations.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to work effectively with senior management and multidisciplinary teams.</li><li>Strong understanding of HR policies, governance and professional practices.</li><li>Excellent written and spoken English.</li><li>Qatar/GCC experience and Arabic language capability are advantageous.</li></ul>

HR Project Manager

<h2>Job Summary</h2><p>The Facility Management Manager – Architecture will oversee architectural, civil, and building fabric maintenance activities, ensuring facilities are maintained to required operational, safety, quality, and contractual standards.</p><h2>Key Responsibilities</h2><ul><li>Manage architectural, building fabric, and associated civil maintenance activities.</li><li>Lead FM teams and coordinate contractors and specialist service providers.</li><li>Monitor planned and reactive maintenance activities.</li><li>Conduct inspections and identify defects, risks, and improvement requirements.</li><li>Ensure compliance with Qatar codes, specifications, HSE, environmental, and quality standards.</li><li>Monitor SLA/KPI performance and implement corrective actions.</li><li>Coordinate effectively with clients and project stakeholders.</li></ul><h2>Requirements</h2><ul><li>Bachelor's degree in <strong>Architecture Engineering</strong> or equivalent.</li><li>Minimum <strong>7 years' relevant experience</strong>.</li><li><strong>UPDA/MMUP Grade A or B – mandatory.</strong></li><li>Strong knowledge of architectural and civil works.</li><li>Knowledge of applicable Qatar standards and building codes.</li><li><strong>Fluent in Arabic and English – mandatory.</strong></li><li>School/kindergarten FM experience within the GCC is highly preferred.</li><li>CFM, FMP or SFP certification is preferred.</li><li>PMP certification is an advantage.</li></ul>

Facility Management Manager – Architecture

<h2>Job Summary</h2><p>The Facility Management Manager – Civil will manage civil maintenance and FM activities across assigned facilities, ensuring effective service delivery, technical compliance, quality, safety, and achievement of contractual requirements.</p><h2>Key Responsibilities</h2><ul><li>Manage civil maintenance and associated FM activities.</li><li>Supervise engineers, supervisors, technicians, and subcontractors.</li><li>Monitor preventive and corrective maintenance activities.</li><li>Ensure compliance with Qatar standards, codes, HSE, environmental, and quality requirements.</li><li>Monitor service performance against SLAs and KPIs.</li><li>Identify technical issues and implement effective corrective solutions.</li><li>Coordinate with clients, consultants, contractors, and internal teams.</li></ul><h2>Requirements</h2><ul><li>Bachelor's degree in <strong>Civil Engineering</strong> or equivalent.</li><li>Minimum <strong>7 years' relevant experience</strong> in FM/civil maintenance.</li><li><strong>UPDA/MMUP Grade A or B – mandatory.</strong></li><li>Strong professional knowledge of civil works and building maintenance.</li><li>Good knowledge of Qatar regulations, Quality, HSE, and Environmental Management.</li><li><strong>Fluent in Arabic and English – mandatory.</strong></li><li>Experience with school/kindergarten FM contracts in the GCC is highly preferred.</li><li>CFM, FMP or SFP certification is preferred.</li><li>PMP certification is an advantage.</li></ul>

Facility Management Manager – Civil

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