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guest experience supervisor - front desk Jobs in Doha

guest experience supervisor - front desk

customer experience manager

Top Notch Consultancy

<div>
 Our client in Qatar is looking
 <strong>
  Brand Manager
 </strong>
 to support showroom operations, brand activities, and customer experience initiatives. The role works closely with the Sales Manager to execute marketing and showroom programs, oversee front-of-house staff, and contribute to events that strengthen brand visibility and customer engagement.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the Sales Manager in implementing showroom sales activities and brand initiatives.
  </li>
  <li>
   Coordinate social events, customer gatherings, and showroom activations to enhance brand exposure.
  </li>
  <li>
   Supervise receptionists and ensure front-of-house operations maintain high service standards.
  </li>
  <li>
   Monitor and maintain showroom appearance in line with brand identity and corporate guidelines.
  </li>
  <li>
   Assist in the development and execution of small-scale marketing and promotional activities.
  </li>
  <li>
   Help track sales performance, footfall, and customer inquiries, preparing regular reports for management.
  </li>
  <li>
   Ensure smooth customer flow in the showroom and support customer experience improvement initiatives.
  </li>
  <li>
   Liaise with internal teams to ensure timely availability of marketing materials and showroom collateral.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelors degree in Marketing, Business Administration, Communications, or a related field.
  </li>
  <li>
   2+ years of experience in automotive, retail or brand coordination roles.
  </li>
  <li>
   Strong organizational and communication skills with attention to detail.
  </li>
  <li>
   Ability to manage events, coordinate teams, and multitask in a fast-paced environment.
  </li>
  <li>
   Fluency in English and Arabic.
   <br/>
  </li>
 </ul>
</div>


Junior Brand Manager-Automotive

EMFI Group Qatar

<p>EMFI Qatar Group is looking for a <b>Customer Relationship and Communication Manager</b> (Bilingual - Arabic &amp; English) for its requirements with the following qualifications:</p><p><b>Qualification: </b></p><ul><li>BSc or equivalent degree in media/Communication/relevant faculty from a recognized university</li><li>10 years of demonstrated experience in Public Relation and communications</li><li>Arabic and English Language Fluency essential</li></ul><p><b>Principal Accountabilities:</b></p><ul><li>Senior Communications Manager with experience in the management and coordination of customer and stakeholder communications in the infrastructure development sector</li><li>Coordination and reporting from Ashghal&rsquo;s Customer Relationship Management System (CRMS) based on a Microsoft dynamics platform. This will include monitoring of performance against defined SLA&rsquo;s and recommending actions for improvement</li><li>Management and coordination of external communications issued by the Project Affairs Directorate utilising multiple channels including social media platforms</li><li>Working in consultation with Ashghal&rsquo;s public relations Dept, ensure the coordination of media communications and briefings issued by the PA Directorate from time to time</li><li>Develop and manage the introduction of policies, processes and procedures designed to improve the quality of communications with customers, stakeholders and government agencies</li><li>Provide advice and support to Departments and Programme Governance Teams on the quality and content of communications</li><li>Prepare and coordinate internal and external briefing material on the progress and status of Ashghal&rsquo;s projects and programmes</li><li>Act as the primary coordinator for the preparation of the PA Directorate communicationsresponse to emergency incidents and customer complaints including the follow&#8208;up of all issues which exceed the approved SLA times for response</li><li>Monitor reports and performance data on the quality of customer relationships on an ongoing basis and provide appropriate performance reports for review by the Senior Management team</li><li>Preparation and updating the Project Affairs customer Relationship Management Plan</li><li>Support the Project Affairs Senior Management team in other tasks or communications activities as required from time to time</li><li>Experienced communications professional focusing on customer relationship management in the infrastructure sector. Competencies in all communications channels with specific skills in media communications and customer complaints management</li><li>Management and coordination of customer relationship performance and communications to best practice standards</li><li>Ensure consistency in the quality of communications with customers, stakeholders and Government Departments</li><li>Management accountability to ensure that the required governance of the department is applied on behalf of PWA</li></ul><p>Interested candidate/s may send their CV to hiringemfi2022 @gmail.com and type the code on the subject as: <b>Customer Relationship and Communication Manager</b></p><p>Job Types: Full-time, Permanent, Contract</p><p>Pay: QAR20,000.00 - QAR24,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>CSR manager: 10 years (Required)</li></ul><p>Language:</p><ul><li>ARABIC (Required)</li></ul>

Customer Relationship and Communication Manager

SITA Switzerland Sarl

<div>Overview:
<h2 class="jobSectionHeader"><b>WELCOME TO </b><b>SITA</b><b>
</b></h2><p>At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</p><p></p><p><br>
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a <b>Great Place to Work&reg;</b> by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</p><p></p><p><br>
Are you ready to love your job?</p><p></p><p><br>
The adventure begins right here, with you, at SITA.</p><div></div><div><b><br>
ABOUT THE ROLE &amp; TEAM</b></div><p><br>
At SITA we believe in putting the customer at the center of everything we do. The primary objective of this role is to make SITA customers successful and seen as a business partner. Partnering with customers on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. As a Manager Customer Operations you would be responsible for executing against our promises ensuring that our customers are receiving the most value from their investment. Provide proactive input leveraging the capabilities of SITA product &amp; services to ensure we can retain and expand the account revenue.</p><div></div><div><br>
 <b>WHAT YOU&rsquo;LL DO</b></div><div><br>
</div><ul><li>Develop a strong partnership with customer channel partners and SITA executive sponsors to drive product adoption and mitigate risk to renewal. Serve as the voice of the customer within SITA.</li><li>
Provide proactive tactical innovative advice to customers.</li><li>
Owns End-to-End Operational Escalation management and proactively manage escalation to ensure customer dissatisfaction issues are addressed at an early phase.</li><li>
Partner with Sales to help ensure renewals and expansion opportunities are identified and closed successfully.</li><li>
Lead the Continual Process Improvement process with the customer including recommendations for service upgrades and proactively monitor SITA customer services identify improvement and risk areas and own the various service improvement plans.</li><li>
Maintain thorough knowledge of SITA products/services features and target markets by participating in formal and informal training.</li><li>
Manage other client service staff assigned to support the customer.</li><li>
Manage third party supplier/s according to contract specifications.</li><li>
Contribute with Sales and Bid teams to developing customer proposals by identifying any local factors that may impact on the operational model and/or associated internal and external costs.</li></ul>
Qualifications:
<div><b>
Who You Are</b></div><br>
<ul><li>
Bachelor&rsquo;s degree in IT, Telecom, or equivalent.</li><li><p>
5+ years of customer facing experience delivering IT services to internal or external customers.</p></li><li><p>
5+ years of experience in Airline / Air Transport industry is a plus.</p></li><li>
for this role the candidate will work full-time at the customer side&quot; Hamad International Airport&quot;.</li></ul><div><b><br>
EXPERIENCE:</b></div><ul><li><b><br>
Proven track record in operational leadership</b> with 4+ years in managing customer-facing functions, ideally within a SaaS or tech-driven environment, ensuring high service levels and operational excellence.</li><li><b>
Demonstrated success in relationship and stakeholder management</b>: Skilled at fostering strong internal and external partnerships to drive customer satisfaction and retention across operational teams.</li><li><b>
Experience with onboarding and training customers</b>: Ability to guide customers through the initial setup and ongoing use of a product or service.</li><li><b>
Experienced in driving business growth through operational insights</b>: Able to support upselling and cross-sell strategies by identifying trends and aligning resources accordingly.</li><li><b>
Operational project coordination</b>: While formal project management certification is not essential, being able to lead multiple initiatives and coordinate cross-functional teams toward shared objectives.</li><li><b>
Proficient in data analysis and operational reporting</b>: Uses customer data and performance metrics to drive continuous improvement and optimize delivery service.</li></ul><div><b><br>
KNOWLEDGE:</b></div><ul><li><b><br>
Deep understanding of operational strategies in customer success</b>: Well-versed in best practices and processes that improve customer experience and team efficiency.</li><li><b>
Ability to align operational activities with business goals</b>: Strong focus on translating customer needs into actionable plans, ensuring service delivery aligns with business outcomes.</li><li><b>
Familiarity with operational and customer success KPIs</b> such as SLA adherence, case resolution time, key metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Health Scores</li><li><b>
Technically competent with products and systems</b>: Able to troubleshoot basic issues and work closely with technical teams to address more complex challenges.</li><li><b>
Analytic thinking</b> with problem solving as primary outcome.</li></ul><div><b><br>
SKILLS:</b></div><ul><li><b><br>
Strong communication and stakeholder management</b>: Confident in presenting to leadership, coordinating with cross-functional teams, and maintaining transparency across business units.</li><li><b>
Excellent problem-solving and critical thinking</b>: Capable of analyzing operational challenges and implementing practical, scalable solutions.</li><li><b>
People leadership and team engagement</b>: Builds trust with teams and customers alike through empathy, collaboration, and a customer-first mindset.</li><li><b>
Exceptional time management and organizational ability</b>: Excels in balancing multiple responsibilities, meeting deadlines, and maintaining high service standards.</li></ul><div></div><div><b><br>
NICE-TO-HAVE</b></div><div><br>
</div><ul><li>Experience in a complex multi-cultural matrix management organization</li><li>
ITIL Certification</li></ul><div></div><h2 class="jobSectionHeader"><b><br>
</b></h2><h2 class="jobSectionHeader"><b>
WHAT WE OFFER</b></h2><div></div><div><br>
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week:</b> Work from home up to 2 days/week (depending on your team's needs)</div><div></div><ul><li><br>
<b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex-Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
 <b>Employee Wellbeing:</b> We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.</div><div></div><div><br>
 <b>Professional Development:</b> Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><div><br>
 <b>Competitive Benefits:</b> Competitive benefits that make sense with both your local market and employment status.</div><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div><div></div>

Manager Customer Operations (IT & Airport Experience)

DohaGossip

<div>
 <p>
  <strong>
   Job Description: Guest Experience Manager
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Reports to:
  </strong>
  Operations Manager
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Doha / Multiple Venues
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  The Guest Experience Manager is responsible for ensuring exceptional guest satisfaction and seamless event operations across all venues. This role oversees guest bookings, confirmations, VIP management, database accuracy, and on-ground event coordination. The position requires strong communication, operational leadership, and hospitality-focused decision-making.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Guest Booking &amp; Communication Management
  </strong>
 </p>
 <ul>
  <li>
   Monitor FourVenues and Guestlist platforms every 30 minutes to manage bookings and guest requests.
  </li>
  <li>
   Contact guests to confirm table reservations, explain event details, and send WhatsApp confirmation messages with approval codes.
  </li>
  <li>
   Maintain 100% accuracy in updating shared Google Sheets with all confirmed bookings.
  </li>
  <li>
   Ensure timely follow-ups for reconfirmations on the event day.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Guestlist Quality Control
  </strong>
 </p>
 <ul>
  <li>
   Review and filter guest requests, approving only profiles that meet the venue&rsquo;s social and quality standards.
  </li>
  <li>
   Maintain a high-quality crowd by enforcing strict guestlist criteria.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   VIP &amp; Spender Database Management
  </strong>
 </p>
 <ul>
  <li>
   Manage and update classifications of A-, B-, and C-class spenders based on spending history.
  </li>
  <li>
   Maintain up-to-date records and share daily updates with the Operations Manager.
  </li>
  <li>
   Support VIP retention and recognition across events.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Reservation &amp; Records Administration
  </strong>
 </p>
 <ul>
  <li>
   Ensure real-time updates of venue reservation sheets, including status, service type, arrival windows, and VIP flags.
  </li>
  <li>
   Track and record cancellations and no-shows to improve forecasting and reporting accuracy.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operations Management Support
  </strong>
 </p>
 <ul>
  <li>
   Cover project management responsibilities in the absence of the Operations Manager.
  </li>
  <li>
   Coordinate with other departments to ensure the smooth execution of operational tasks and event preparations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Event Operations Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Pre-Event Preparation
  </strong>
 </p>
 <ul>
  <li>
   Oversee bracelet distribution, ensuring correct quantities and color codes are delivered on time to all venues.
  </li>
  <li>
   Finalize and distribute the 7Rooms table layout, ensuring door and floor teams have the updated version.
  </li>
  <li>
   Conduct pre-shift briefings to align the team on VIP allocations, staff sections, service flow, and DG guidelines.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   On-Ground Guest Experience
  </strong>
 </p>
 <ul>
  <li>
   Contact all booked tables to confirm arrival times and update ETAs throughout the event.
  </li>
  <li>
   Visit every table within 15&ndash;30 minutes of arrival to check guest satisfaction and respond to special requests.
  </li>
  <li>
   Ensure zero unresolved guest complaints by coordinating swiftly with venue management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Door &amp; VIP Coordination
  </strong>
 </p>
 <ul>
  <li>
   Maintain continuous communication with the door manager to resolve access issues immediately.
  </li>
  <li>
   Ensure no VIP is missed and all high-value guests receive seamless entry.
  </li>
  <li>
   Guarantee issue resolution within a 5-minute response window.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   Minimum 3 years of experience in hospitality, nightlife, or event management.
  </li>
  <li>
   Strong understanding of guest relations, VIP management, and event operations.
  </li>
  <li>
   Excellent communication skills with a guest-first mindset.
  </li>
  <li>
   Proficiency in booking platforms (FourVenues, Guestlist, 7Rooms) is an advantage.
  </li>
  <li>
   Ability to work under pressure in a fast-paced environment and with a strong sense of current social, entertainment, and lifestyle trends.
  </li>
  <li>
   Organized, detail-oriented, and able to multitask effectively.
  </li>
  <li>
   Leadership qualities with the ability to brief and manage on-ground teams.
  </li>
  <li>
   With good English communication skills, having proficiency in Arabic is an advantage.
  </li>
 </ul>
</div>


Guest Experience Manager

Saleh Al Hamad Al Mana Co.

<div>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  1. Ensure all data entered into the database system is accurate, complete, and up to date.
 </p>
 <p>
  2. Regularly update customer information and maintain data integrity.
 </p>
 <p>
  3. Contact customers and companies as required for follow-ups and verification.
 </p>
 <p>
  4. Update the DMS and project tracking sheet on a daily basis.
 </p>
 <p>
  5. Create, update, and monitor all data through Kerridge (CRM), LMS, LMT, and other related systems.
 </p>
 <p>
  6. Monitor and respond to customer inquiries received through various channels (website, social media, landline, etc.).
 </p>
 <p>
  7. Track and review daily customer satisfaction surveys to ensure high service quality.
 </p>
 <p>
  8. Prepare and share a daily
  <strong>
   Digital Leads Report
  </strong>
  .
 </p>
 <p>
  9. Maintain a detailed record of press communication activities.
 </p>
 <p>
  10. Prepare and submit a
  <strong>
   Monthly Digital Monitoring Report
  </strong>
  .
 </p>
 <p>
  11. Attend to customer interactions (inbound and outbound), addressing inquiries, issues, and complaints promptly.
 </p>
 <p>
  12. Ensure all complaints are properly logged in the system, followed up on, and customers are updated until resolution- maintaining a high level of customer satisfaction.
 </p>
 <p>
  13. Guide and educate customers on the appropriate service channels to enhance convenience and efficiency.
 </p>
 <p>
  14. Handle an average of 100 customer calls per day.
 </p>
</div>


Customer Relationship Management Executive

Hamad Medical Corporation

<div>
 <p>
  <strong>
   Essential Skills and Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strategic Leadership: Proven ability to set and drive customer service strategy at an enterprise level, aligning with organizational goals.
  </li>
  <li>
   Customer Experience Management: Deep understanding of patient-centered care and service excellence frameworks such as Planetree, Beryl Institute, Press Ganey, or similar.
  </li>
  <li>
   Operational Excellence: Demonstrated experience in managing large-scale customer service operations, including call centers and in-person services, across multiple locations.
  </li>
  <li>
   Change Management: Skilled in leading transformation initiatives, process re-engineering, and digital adoption to enhance customer engagement.
  </li>
  <li>
   Data-Driven Decision-Making: Proficient in using analytics, KPIs, and customer feedback to drive service improvements.
  </li>
  <li>
   Technology Enablement: Experience in implementing CRM systems, omnichannel communication platforms, or AI-powered service tools.
  </li>
  <li>
   Policy &amp; Compliance Oversight: Familiarity with regulatory standards, patient rights, and service quality benchmarks in healthcare.
  </li>
 </ul>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum 12&ndash;15 years of progressive leadership experience in customer service, preferably within healthcare, government, or service-intensive sectors.
  </li>
  <li>
   At least 5 years in a senior leadership role (Director or above) with multi-site service delivery responsibility within healthcare, government, or service-intensive sectors
  </li>
  <li>
   Experience working within decentralized or complex organizational structures, such as large healthcare networks, public sector institutions, or multinational companies
  </li>
 </ul>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <p>
  Education Any Bachelor's plus Master&rsquo;s degree
 </p>
</div>


Executive Director Business Development-Corporate Customer Services

Chalhoub Group

<div>
 <strong>
  INSPIRE | EXHILARATE | DELIGHT
  <br/>
  <br/>
 </strong>
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 <br/>
 <br/>
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 <br/>
 <br/>
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 <br/>
 <br/>
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 <br/>
 <br/>
 <strong>
  What You'll Be Doing
  <br/>
  <br/>
 </strong>
 As our Senior Associate People Experience &amp; Culture in Doha, you will be a member of the People Experience &amp; Culture team whose mission is to shape and evolve the Group&rsquo;s culture and enhance the employee experience to create an engaging and healthy work environment where people are enabled to take ownership of their workplace experience that is built on diversity, equity, and inclusion. Your responsibilities will include the below:
 <br/>
 <br/>
 <strong>
  Experience &amp; Culture
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Localize People Experience &amp; Culture strategy to align with the country priorities and focus areas.
  </li>
  <li>
   Drive Voice of People survey, analyze and present results, partner with leaders and people team to create targeted action plans post survey.
  </li>
  <li>
   Facilitate culture labs post engagement surveys to build on insights and co-create solutions.
  </li>
  <li>
   Conduct culture bootcamps to create awareness on team members&rsquo; role in bringing the culture to life.
  </li>
  <li>
   Partner with the leadership team in the country to address focus areas and support the evolution of employee experience and culture.
  </li>
  <li>
   Support business units in initiating and following up on any people experience diagnosis exercise (e.g., survey, pulse checks, interviews, focus groups, co-creation workshops&hellip;).
  </li>
  <li>
   Deploy employee experience products and solutions.
  </li>
  <li>
   Lead "Great Place to Work" certification.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  WELLBEING &amp; ENGAGEMENT
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Localize and activate Wellbeing &amp; Engagement calendar.
  </li>
  <li>
   Support in managing and/or leading wellbeing and engagement projects.
  </li>
  <li>
   Support in establishing accountability and advocacy on employee wellbeing, and engagement among leaders, and employees through different initiatives and projects.
  </li>
  <li>
   Source new partnership with external providers for wellbeing benefits.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Corporate Social Responsibility
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and drive impactful CSR initiatives in Qatar.
  </li>
  <li>
   Coordinate with local NGOs and community partners to design and implement projects that maximize employee engagement.
  </li>
  <li>
   Ensure alignment of all activities with Chalhoub Group&rsquo;s CSR and sustainability vision.
  </li>
  <li>
   Achieve and exceed the CSR and sustainability targets set for Qatar.
  </li>
  <li>
   Monitor and report on the progress and impact of initiatives to ensure measurable outcomes.
  </li>
  <li>
   Foster a culture of volunteerism and social responsibility among employees through regular awareness and engagement campaigns.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Need To Succeed
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A minimum of 3 years of experience in HR, especially in roles focused on people matters, with strong exposure to Learning &amp; Development and employee engagement initiatives.
  </li>
  <li>
   You possess strong project management skills, with end-to-end ownership of initiatives.
  </li>
  <li>
   You are analytical and tech-savvy, with the ability to interpret dashboards and build action plans.
  </li>
  <li>
   You are familiar with CSR/Impact initiatives and external partnerships.
  </li>
  <li>
   You have excellent communication and public speaking skills.
  </li>
  <li>
   You are fluent in Arabic and English, with the ability to communicate effectively in both languages.
  </li>
  <li>
   You possess strong influencing, consulting, and stakeholder management skills.
  </li>
  <li>
   You are solution-oriented, adaptable, and accountable.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Can Offer You
  <br/>
  <br/>
 </strong>
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 <br/>
 <br/>
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 <br/>
 <br/>
 <strong>
  We Invite All Applicants to Apply
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 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
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 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
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Senior Associate - People Experience and Culture

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