sales manager

account manager

marketing manager

assistant marketing manager

marketing executive

customer experience manager

Metromet Contracting WLL

<p><b>Role Summary:</b></p><p>The Project Manager will lead large-scale digital transformation initiatives with a primary focus on business process automation, CRM implementations, customer experience platforms, and digital engagement solutions. The role requires a combination of strong project management expertise, business acumen, and technology fluency to ensure successful delivery of initiatives that streamline operations, enhance customer interactions, and enable data-driven decision-making. The incumbent will drive innovation, efficiency, and measurable business value while aligning with the organization&rsquo;s strategic digital roadmap.</p><p><b>Roles and Responsibilities:</b></p><ul><li>Lead the end-to-end delivery of digital transformation projects including Business Process Automation (BPA), CRM platforms, workflow digitization, and digital engagement solutions.</li><li>Translate organizational goals into actionable digital strategies, roadmaps, and execution plans.</li><li>Collaborate with business stakeholders to identify, analyze, and re-engineer processes for automation, efficiency, and scalability.</li><li>Ensure delivery excellence across CRM implementations (e.g., Salesforce, Dynamics, HubSpot), customer portals, and omni-channel engagement platforms.</li><li>Drive adoption of automation technologies such as RPA, AI/ML, and low-code/no-code platforms to enhance business efficiency.</li><li>Oversee digital engagement initiatives including customer self-service portals, mobile applications, chatbots, and omnichannel communication.</li><li>Establish strong governance frameworks, ensuring compliance with data protection, cybersecurity, and industry standards.</li><li>Provide executive-level reports on progress, milestones, risks, financials, and business outcomes.</li><li>Manage project budgets, resources, and third-party vendors while ensuring contract compliance and service quality.</li><li>Lead change management initiatives by preparing the business for digital adoption and embedding new ways of working.</li><li>Facilitate workshops, governance forums, and steering committees to ensure effective decision-making and stakeholder alignment.</li><li>Support Sales and Pre-Sales teams during bids and proposals by providing subject-matter expertise in digital transformation delivery.</li><li>Contribute to PMO functions including portfolio reporting, resource allocation, and project monitoring.</li><li>Apply Agile, Waterfall, and hybrid project management methodologies based on project context.</li></ul><p><b>Qualifications &amp; Experience:</b></p><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business, Computer Science, Information Systems, or related field.</li><li>Recognized Project Management certifications (PMP, PRINCE2, or equivalent).</li><li>10&ndash;12 years of progressive project management experience, with at least 5 years leading digital transformation initiatives.</li><li>Proven experience in delivering large-scale CRM programs, business process automation projects, and digital engagement platforms.</li><li>Strong knowledge of RPA tools, CRM systems, and digital engagement solutions.</li><li>Experience managing multi-million-dollar transformation programs with diverse stakeholder groups.</li><li>Strong understanding of cloud platforms (Azure, GCP) and integration with digital solutions.</li><li>Excellent communication and stakeholder management skills, with ability to engage at senior management and CXO levels.</li></ul><p><b>Core Competencies:</b></p><ul><li>Leadership and ability to inspire diverse cross-functional teams.</li><li>Expertise in business process re-engineering, automation, and customer experience transformation.</li><li>Strong business-technology acumen, with familiarity in CRM, BPA, RPA, AI, low-code platforms, and customer engagement solutions.</li><li>Analytical mindset with ability to translate business needs into digital workflows and measurable outcomes.</li><li>Proven ability to drive organizational change, adoption, and cultural alignment with digital initiatives.</li><li>Results-driven, with a consistent track record of delivering projects on time, within scope, and on budget.</li></ul><p><b>Preferred Skills:</b></p><ul><li>Fluency in English and Arabic (Written &amp; Verbal).</li><li>Excellent presentation, facilitation, and negotiation skills.</li><li>Proficiency in MS Project, MS Office Suite, Jira, and collaboration platforms.</li><li>Strong vendor management, contract negotiation, and problem-solving skills.</li><li>High adaptability, critical thinking, and decision-making capabilities.</li><li>Strong interpersonal and influencing skills with ability to work across organizational levels.</li><li>Professionalism, accountability, and ability to deliver independently with minimal supervision.</li></ul><p><b>Only candidates matching the above requirements and immediately available in Qatar with QID and NOC need to apply. Email CV to: mis@metromet-doha.com</b></p><p>Job Types: Full-time, Permanent, Contract<br/>Contract length: 12 months</p><p>Pay: QAR18,000.00 - QAR21,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Doha: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Education:</p><ul><li>Master's (Required)</li></ul><p>Experience:</p><ul><li>progressive project management  : 10 years (Required)</li><li>Leading digital transformation initiatives: 5 years (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li><li>English (Required)</li></ul><p>License/Certification:</p><ul><li>PMP (Required)</li></ul>

Project Manager – Digital Transformation (Bilingual-English & Arabic)

PromoQ

<div><p><b>Job Summary</b></p><p></p><p><br>
As the Events &amp; Customer Experience Lead, you will oversee the planning, coordination, and execution of events across multiple brands and locations while ensuring exceptional customer service standards are upheld. This role involves sourcing event opportunities, managing event logistics, training front-of-house teams, and enhancing the overall customer experience across the group.</p><p></p><p><b><br>
Key Responsibilities</b></p><p></p><p><b><br>
Event Management:</b></p><br>
<p></p><ul>
<li>
Lead end-to-end event execution from initial planning and logistics to on-site coordination and internal debriefs ensuring flawless delivery of all event components and if applicable, adherence to event organizer requirements.</li>
<li>Oversee event budgets to ensure cost control and profitability. Deliver post-event performance reports with clear KPIs including budget outcomes, guest satisfaction, and conversion metrics to inform future event strategy and ROI improvement.</li>
<li>Collaborate with operations teams to tailor events to each outlet&rsquo;s strengths, capabilities, and available resources.</li>
<li>Act as the primary liaison between clients, event partners, and internal teams, ensuring clear communication and alignment throughout the event lifecycle.</li>
<li>Anticipate and manage event risks by developing contingency plans to ensure smooth execution under unforeseen circumstances.</li>
<li>Support the identification of event opportunities including private, corporate, and seasonal to drive business growth.</li>
<li>Coordinate with marketing teams to support event and outlet promotions, enhance brand visibility, and drive audience engagement across relevant channels.</li></ul><br>
<p></p>
<p><b>
Customer Experience and Team Leadership:</b></p><br>
<p></p><ul>
<li>
Develop and deliver brand-specific training programs to strengthen service standards, customer interaction, and upselling techniques.</li>
<li>Collaborate with outlet managers to analyze service metrics and customer feedback, translating insights into actionable improvements.</li>
<li>Design and implement customer experience initiatives tailored to each brand&rsquo;s identity and market positioning.</li>
<li>Lead and support front-of-house teams during daily operations and events, ensuring high performance, smooth execution, and team cohesion especially during peak service hours.</li>
<li>Step in to manage customer escalations when required, ensuring timely resolution and maintaining high service recovery standards.</li>
<li>Ensure full compliance with all health, safety, and sanitation regulations across outlets.</li></ul><br>
<p></p>
<p><b>
Qualifications</b></p><br>
<p></p><ul>
<li>
Bachelor&rsquo;s degree in Hospitality, Event Management, Business, or a related field.</li>
<li>Minimum 5 years&rsquo; experience in event management or hospitality operations with leadership and strong front-of-house service background.</li>
<li>Proven ability to manage events end-to-end, including budgeting, logistics, and post-event analysis.</li>
<li>Strong knowledge of event logistics, risk management, and contingency planning.</li>
<li>Skilled in leading, motivating, and training frontline teams to deliver excellent customer service.</li>
<li>Proficient at analyzing customer feedback and service metrics to improve experience and drive upselling.</li>
<li>Familiarity with health, safety, and sanitation standards in the hospitality industry.</li>
<li>Comfortable in fast-paced environments with strong organizational and multitasking skills.</li>
<li>Proficient with event management software and Microsoft Office Suite (or equivalent tools).</li></ul></div>

Events & Customer Experience Lead – F&B Division

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
Support the Director of Front of House to manage the operation of the Guest Experience teams &amp; wider Front of House. To ensure the implementation of Rosewood Doha&rsquo;s policies and procedures to achieve the goals and targets set, by maximizing Revenue, by building on the reputation of the hotel and by ensuring that business objectives are accomplished.</div><div></div><div><br>
Leads and supports the team in ensuring that guest and associate needs are met to the high standard required by the hotel and expectations are exceeded. Be responsible for the smooth running of the Front of House operation, on a day-to-day basis, providing advice and guidance to the Team Members.</div><div></div><div><br>
Assisting our guests with enthusiasm, efficiency and professionally at all times. Always maintaining Rosewood&rsquo;s high standards of service and hospitality. Have a thorough knowledge of all Guest Experience operations. Providing information and organizing training for the team regularly. To be the link between the guests and all departments at the Hotel prior to arrival, during their stay and after their departure, creating the hospitality relationship at all the time. To ensure the highest level of service experience will be provided during their stay by anticipating their needs and looking for every opportunity to create &ldquo;Moments of Magic &rdquo; with uncompromised level of attention to details.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><div><ul><li>
Ensures that all guest information is handled according to Rosewood Standards.</li><li>
Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival.</li><li>
Ensure that any information received from the Guest preference form or by any other channel, are correctly dispersed to the relevant departments prior to the guest&rsquo;s arrival as to ensure that all requests are followed through.</li><li>
Monitor closely all expenses and when needed take actions to reduce them.</li><li>
Monitor closely the inventories and keep a record of each item in the Guest Experience department.</li><li>
Is aware and monitors all items in the Butler pantry of guests belongings.</li><li>
Anticipate critical periods of the day and plan alternative solutions to best expedite these situations.</li><li>
Keep all the files in the department updated.</li><li>
Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera &amp; Unifocus.</li><li>
Contacts guests v&iacute;a telephone, e-mail or in person within 24h from the query being received.</li><li>
Ensures that special requests and alerts or traces to respective department is being addressed in a timely manner.</li><li>
Maintains complete knowledge of the Hotel &amp; its services (F&amp;B promotions / Rooms / Special Guest programs and Spa facilities, etc.).</li><li>
Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including SAG arrivals and their background.</li><li>
Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way.</li><li>
Receives all TrusYou online guest comments (included but not limited to Trust You surveys, Tripadvisor etc).</li><li>
Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up in collaboration with Quality Manager.</li><li>
Assists Quality Manager to submit summary TrustYou glitches reported generated through Knowcross before 3rd of the month for the previous month.</li><li>
Pre research guests profiles, status and required information in order to personalize their stay &amp; reach out to sister properties where relevant.</li><li>
Assemble TOP SAGs guests profiles ( Show me you Know me) and distribute across the hotel prior to arrival in the form of SAG Resumes &amp; SAG Notices.</li><li>
Ensure that all TOP SAGs movements are noted on relevant internal work chats (Teams SAG Movements chat).</li><li>
Monitors guests&rsquo; birthdays and sends birthday online cards/communicates with them if not currently staying at the hotel for TOP SAGs.</li><li>
Prepares the necessary information, reports and monitors their activities throughout the day.</li><li>
Ensures that guest&rsquo;s preference and relevant information are updated in Opera.</li><li>
Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner.</li><li>
Follow any special guest room decorations and make sure they are properly done.</li><li>
Ensure SAG rooms are pre-checked and inspected. Same will apply to special occasion requests and set ups.</li><li>
Coordinates the preparation and organization of all amenities and amenity process for all arriving and in-house guests.</li><li>
Regular SAG reports to be shared with the wider hotel.</li><li>
Understand and be able to perform all duties of the Managers on Duty/Guest Services Managers, Guest Relations team, Guest Services Team, Butlers and Front Desk team.</li><li>
Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high.</li><li>
Promote &amp; encourage creativity in efforts to deliver memorable guest journeys.</li><li>
Ensure the Rota is done correctly and in a timely manner.</li><li>
Actively lobby host and act as a role model for the team on Duty.</li><li>
Have a thorough knowledge of the Front of House systems, such as Opera, Unifocus and Salto, Glowing &amp; Mitel phone system.</li><li>
At all times strive to represent Rosewood Doha in most professional, courteous and efficient manner.</li><li>
Assist with managing the performance of the Guest Relations, Guest Services and Butler teams to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and SAG expectations.</li><li>
Communicate all new policies and procedures to all associates. Ensure all departmental SOP&rsquo;s are updated and followed up correctly by the team.</li><li>
Continuously strive for new thoughts and ideas to improve and strengthen the Guest Experience team, up-date procedures and implement them.</li><li>
Handle any guests&rsquo; problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Guest Service Managers (Duty Managers).</li><li>
Monitor associate&rsquo;s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image.</li><li>
Always use the correct standard and etiquette when answering the telephone and emails.</li><li>
Work together with the Director of Front of House with regards to SAG&rsquo;s and any special procedures which may be necessary for their arrival and departure.</li><li>
Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation.</li><li>
Have a complete knowledge of all our guest rooms.</li><li>
Attend daily operational morning meetings.</li><li>
Participate in all hotel and departmental initiatives.</li><li>
Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.</li><li>
Be responsive to associate&rsquo;s needs and problems; be firm, fair and consistent in dealing with challenges.</li><li>
Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to.</li><li>
Constantly keep the Director of Front of House updated on the performance of the Guest Experience teams.</li><li>
Spot check, Supervisors, Guest Relations Associates, Guest Service Associates and Butlers to ensure the Rosewood brand standards are being adhered to.</li><li>
Strive to achieve upselling goals by leading by example and motivating the team.</li><li>
Promote the hotels facilities effectively.</li><li>
Take an active role in the preparation of Reviews/Appraisals with the Director of Front of House</li><li>
Understand the structure and standards to ensure a smooth operation between Guest Relations, Guest Services, Butlers, Front Desk, Accounts and Housekeeping.</li><li>
Take an active role in daily handovers &ndash; contributing and communicating relevant issues.</li><li>
Respond to all guest requests in a prompt and courteous manner.</li><li>
Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner.</li><li>
Attend training sessions both internal and external.</li><li>
Take an active role in recruitment for the Guest Experience teams.</li><li>
Report all disciplinary and grievance matters immediately to the Director of Front of House.</li><li>
Monitor that all LQA, FHR, and Forbes standards are met.</li><li>
Be fully conversant with emergency procedures.</li><li>
Develops and updates policies and manuals, as related to the Departments, for implementation in the field, while ensuring compliance to the same for consistency across the group.</li><li>
To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.</li><li>
To carry out job chats, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.</li></ul></div><div></div><div><b><br>
Standard Responsibilities (adjust if necessary)</b></div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition of the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission and core values at all times.</li><li>
Appear as a role model to the Guest Experience teams.</li><li>
Report any usual occurrences and any concerns to the Director of Front of House.</li><li>
Identify departmental needs and collaborates with the Front of House departmental trainers.</li><li>
Supervise and oversee the levels of stationery required , ensuring we do not run short and planning ahead.</li><li>
Display hospitality skills when dealing with guests and associates.</li><li>
Effective scheduling based on forecast business.</li><li>
Coach and counsel associates when necessary.</li><li>
Ensure high standards of personal presentation and grooming.</li></ul></div><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your work place.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to staff, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div><b>
Other</b></div><div><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Manager of Guest Experience

Chalhoub Group

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p><b><br>
What you'll be doing</b>
</p><p>As our Senior Associate People Experience &amp; Culture in Doha, you will be a member of the People Experience &amp; Culture team whose mission is to shape and evolve the Group&rsquo;s culture and enhance the employee experience to create an engaging and healthy work environment where people are enabled to take ownership of their workplace experience that is built on diversity, equity, and inclusion. Your responsibilities will include the below:</p><p><b><br>
EXPERIENCE &amp; CULTURE</b></p><ul>
<li>
Localize People Experience &amp; Culture strategy to align with the country priorities and focus areas.</li>
<li>Drive Voice of People survey, analyze and present results, partner with leaders and people team to create targeted action plans post survey.</li>
<li>Facilitate culture labs post engagement surveys to build on insights and co-create solutions.</li>
<li>Conduct culture bootcamps to create awareness on team members&rsquo; role in bringing the culture to life.</li>
<li>Partner with the leadership team in the country to address focus areas and support the evolution of employee experience and culture.</li>
<li>Support business units in initiating and following up on any people experience diagnosis exercise (e.g., survey, pulse checks, interviews, focus groups, co-creation workshops&hellip;).</li>
<li>Deploy employee experience products and solutions.</li>
<li>Lead &quot;Great Place to Work&quot; certification.</li></ul><p><br>
<b>
WELLBEING &amp; ENGAGEMENT</b></p><ul>
<li>
Localize and activate Wellbeing &amp; Engagement calendar.</li>
<li>Support in managing and/or leading wellbeing and engagement projects.</li>
<li>Support in establishing accountability and advocacy on employee wellbeing, and engagement among leaders, and employees through different initiatives and projects.</li>
<li>Source new partnership with external providers for wellbeing benefits.</li>
</ul><p><b>
Corporate Social Responsibility</b></p><ul>
<li>
Lead and drive impactful CSR initiatives in Qatar.</li>
<li>Coordinate with local NGOs and community partners to design and implement projects that maximize employee engagement.</li>
<li>Ensure alignment of all activities with Chalhoub Group&rsquo;s CSR and sustainability vision.</li>
<li>Achieve and exceed the CSR and sustainability targets set for Qatar.</li>
<li>Monitor and report on the progress and impact of initiatives to ensure measurable outcomes.</li>
<li>Foster a culture of volunteerism and social responsibility among employees through regular awareness and engagement campaigns.</li><br>
</ul><p><b>
What you&rsquo;ll need to succeed</b><br>
<br>
</p><ul><li>A minimum of 3 years of experience in HR, especially in roles focused on people matters, with strong exposure to Learning &amp; Development and employee engagement initiatives.</li>
<li>You possess strong project management skills, with end-to-end ownership of initiatives.</li>
<li>You are analytical and tech-savvy, with the ability to interpret dashboards and build action plans.</li>
<li>You are familiar with CSR/Impact initiatives and external partnerships.</li>
<li>You have excellent communication and public speaking skills.</li>
<li>You possess strong influencing, consulting, and stakeholder management skills.</li>
<li>You are solution-oriented, adaptable, and accountable.</li>
</ul>
<p><b>What we can offer you</b>
</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p><b>
We Invite All Applicants to Apply</b></p><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

Senior Associate - People Experience and Culture

<div>
 <strong>
  INSPIRE | EXHILARATE | DELIGHT
  <br/>
  <br/>
 </strong>
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 <br/>
 <br/>
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 <br/>
 <br/>
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 <br/>
 <br/>
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 <br/>
 <br/>
 <strong>
  What You'll Be Doing
  <br/>
  <br/>
 </strong>
 As our Senior Associate People Experience &amp; Culture in Doha, you will be a member of the People Experience &amp; Culture team whose mission is to shape and evolve the Group&rsquo;s culture and enhance the employee experience to create an engaging and healthy work environment where people are enabled to take ownership of their workplace experience that is built on diversity, equity, and inclusion. Your responsibilities will include the below:
 <br/>
 <br/>
 <strong>
  Experience &amp; Culture
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Localize People Experience &amp; Culture strategy to align with the country priorities and focus areas.
  </li>
  <li>
   Drive Voice of People survey, analyze and present results, partner with leaders and people team to create targeted action plans post survey.
  </li>
  <li>
   Facilitate culture labs post engagement surveys to build on insights and co-create solutions.
  </li>
  <li>
   Conduct culture bootcamps to create awareness on team members&rsquo; role in bringing the culture to life.
  </li>
  <li>
   Partner with the leadership team in the country to address focus areas and support the evolution of employee experience and culture.
  </li>
  <li>
   Support business units in initiating and following up on any people experience diagnosis exercise (e.g., survey, pulse checks, interviews, focus groups, co-creation workshops&hellip;).
  </li>
  <li>
   Deploy employee experience products and solutions.
  </li>
  <li>
   Lead "Great Place to Work" certification.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  WELLBEING &amp; ENGAGEMENT
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Localize and activate Wellbeing &amp; Engagement calendar.
  </li>
  <li>
   Support in managing and/or leading wellbeing and engagement projects.
  </li>
  <li>
   Support in establishing accountability and advocacy on employee wellbeing, and engagement among leaders, and employees through different initiatives and projects.
  </li>
  <li>
   Source new partnership with external providers for wellbeing benefits.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Corporate Social Responsibility
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and drive impactful CSR initiatives in Qatar.
  </li>
  <li>
   Coordinate with local NGOs and community partners to design and implement projects that maximize employee engagement.
  </li>
  <li>
   Ensure alignment of all activities with Chalhoub Group&rsquo;s CSR and sustainability vision.
  </li>
  <li>
   Achieve and exceed the CSR and sustainability targets set for Qatar.
  </li>
  <li>
   Monitor and report on the progress and impact of initiatives to ensure measurable outcomes.
  </li>
  <li>
   Foster a culture of volunteerism and social responsibility among employees through regular awareness and engagement campaigns.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Need To Succeed
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A minimum of 3 years of experience in HR, especially in roles focused on people matters, with strong exposure to Learning &amp; Development and employee engagement initiatives.
  </li>
  <li>
   You possess strong project management skills, with end-to-end ownership of initiatives.
  </li>
  <li>
   You are analytical and tech-savvy, with the ability to interpret dashboards and build action plans.
  </li>
  <li>
   You are familiar with CSR/Impact initiatives and external partnerships.
  </li>
  <li>
   You have excellent communication and public speaking skills.
  </li>
  <li>
   You are fluent in Arabic and English, with the ability to communicate effectively in both languages.
  </li>
  <li>
   You possess strong influencing, consulting, and stakeholder management skills.
  </li>
  <li>
   You are solution-oriented, adaptable, and accountable.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Can Offer You
  <br/>
  <br/>
 </strong>
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 <br/>
 <br/>
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 <br/>
 <br/>
 <strong>
  We Invite All Applicants to Apply
  <br/>
  <br/>
 </strong>
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 <br/>
 <br/>
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>


Hamad International Airport

<div>
 <p>
  <strong>
   <u>
    About the role
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently seeking a highly motivated and experienced Qatari National for Terminal Duty Manager to join our team. As the Terminal Duty Manager, you will oversee the entire passenger terminal complex activities, ensuring smooth operations and exceptional customer service. This is a 24/7 role that reports to the Senior Manager Terminal Operations, with a line to the HIA Operation Manager
  <strong>
   .
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Responsibilities:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Manage and supervise terminal operations, ensuring efficient and effective passenger flow.
  </li>
  <li>
   Provide visible physical presence throughout the passenger terminal complex during shifts, monitoring busy areas according to traffic flow.
  </li>
  <li>
   Ensure compliance with safety and security regulations in the aviation industry.
  </li>
  <li>
   Lead and motivate a team of employees, promoting a positive and customer-centric work culture.
  </li>
  <li>
   Collaborate with various stakeholders to resolve operational issues and optimize terminal performance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    About you:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree or equivalent.
  </li>
  <li>
   Minimum of 2 years of job-related experience in a customer-facing role.
  </li>
  <li>
   Strong people management skills and experience leading a diverse team.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Sound knowledge of terminal operations and the ability to make critical decisions under pressure.
  </li>
  <li>
   Proven track record in ensuring exceptional customer service.
  </li>
  <li>
   Must be willing to work in shifts (morning /night).
  </li>
 </ul>
 <p>
 </p>
</div>


Terminal Duty Manager (Qatari)

First Capital

<p>Restaurant Manager</p><p>Job Summary:</p><p>Oversees the restaurant&rsquo;s daily operations, staff performance, and customer satisfaction.</p><p>Key Responsibilities:</p><ul><li>Manage staff scheduling and training.</li></ul><ul><li>Ensure customer satisfaction and handle complaints.</li></ul><ul><li>Monitor budgets, sales, and profitability.</li></ul><ul><li>Maintain restaurant standards and safety compliance.</li></ul><p>Qualifications:</p><ul><li>Proven experience as Restaurant Manager.</li></ul><ul><li>Strong leadership and communication skills.</li></ul><p>Job Type: Full-time</p>

Restaurant Manager

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Terminal Duty Manager (Qatari)

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