assistant sales manager - ksa

assistant store manager / store supervisor (westfield jeddah) Jobs in Jeddah

human resources manager

procurement manager

supply chain manager

customer experience manager

ARK Projects

<div>
 Role Mission:
 
 To architect, own, and continuously improve Customer Experience system across every customer touchpoint &mdash; from first inquiry to Year-1 Post-Occupancy &mdash; ensuring every Moment of Truth is operationalized and every CXM KPI is met or exceeded.
 
 
 Key Responsibilities:
 
 &bull;	Design and govern the end-to-end CXM strategy, translating the CEO's Strategic Directive into operational systems, protocols, and team rhythms.
 
 &bull;	Own the Master CXM Playbook: documenting every interaction, the asset or protocol required, and the internal owner accountable for it.
 
 &bull;	Brief, onboard, and manage all external CXM partners, acting as ARK's single point of accountability.
 
 &bull;	Establish and report on all CXM KPIs monthly to the CEO.
 
 &bull;	Lead the cultural embedding of the brand promise across all internal teams &mdash; sales, construction, finance &mdash; through training and process standards.
 
 &bull;	Recruit and onboard each internal CXM team member, with hiring profiles approved by the CEO.
 
 &bull;	Conduct quarterly CXM audits and present findings and corrective plans to the CEO.
 
 
 Owned KPIs / Deliverables:
 
 &bull;	All CXM KPIs green-rated within 6 months of first project launch.
 
 &bull;	CXM Playbook published and approved by CEO within 60 days of hire.
 
 &bull;	All external partners contracted and briefed within 90 days of hire.
 
 &bull;	Zero interaction-delivery failures on any first ARK project launch.
 
 
 Minimum Qualifications &amp; Requirements:
 
 &bull;	Minimum 5 years of experience in Customer Experience, Client Relations, or Brand Management &mdash; with at least 2 years in real estate development, luxury property, or hospitality.
 
 &bull;	Proven track record of building a CXM or client services function from scratch inside a developer, asset manager, or property firm.
 
 &bull;	Deep fluency in the Saudi real estate market; understanding of buyer psychology in the KSA context (self-builders, institutional investors, aspirational middle market).
 
 &bull;	Strong bilingual proficiency: Arabic (native or near-native) and English (professional working level).
 
 &bull;	Demonstrated experience managing agencies, external consultants, and cross-functional internal teams simultaneously.
 
 &bull;	Knowledge of CRM systems, client journey mapping tools, and basic data analytics.
 
 &bull;	Bachelor's degree required in Business, Marketing, or related field; MBA strongly preferred.
</div>

Customer Experience Manager

Abdul Latif Jameel

<div>
 
 
 Who we are?
 
 
 
 
 
 
 Abdul Latif Jameel is a diversified business of independent entities that include automotive distribution, auto parts manufacturing, financial services, renewable energy, environmental services, health, land and real estate development, logistics, electronics retailing and media services.
 
 
 Established in 1945 Abdul Latif Jameel has dual headquarters in Jeddah, Saudi Arabia and Dubai, and currently has operations in 30 countries employing approximately 11,000 people from more than 40nationalities.
 
 
 The term Abdul Latif Jameel refers broadly to several distinct, separate and independent legal entities. It is not itself a corporate entity, association or conglomerate run by an overarching parent company but merely refers to a group of distinct and wholly separate legal entities that are collectively referred to as Abdul Latif Jameel.
 
 
 
 
 
 
 Main Job Responsibilities:
 
 
 <ol>
 <li>
 Define O2O Omnichannel vision, mission, and principles aligned with corporate strategy.
 </li>
 <li>
 Develop governance frameworks, SOPs, SLAs, and guidelines for all Omnichannel touchpoints.
 </li>
 <li>
 Map and analyze customer journeys to identify gaps and opportunities.
 </li>
 <li>
 Design and deploy showroom experiences, digital signage, booking tools, and personalization solutions.
 </li>
 <li>
 Champion a culture of customer-centric design thinking across the organization.
 </li>
 <li>
 Collaborate with Marketing, Product Planning, and Retail Operations to synchronize phygital O2O omnichannel efforts.
 </li>
 <li>
 Develop Omnichannel KPIs and dashboards (NPS, footfall, lead conversion etc).
 </li>
 <li>
 Regularly present performance results and strategic recommendations to senior leadership.
 </li>
 </ol>
 
 
 
 
 
 
 
 
 Main Job Qualifications:
 
 
 
 Bachelor&rsquo;s Degree in Marketing, Business Administration MBA or master&rsquo;s in marketing is a plus
 
 
 6 years in related fields with 2 years in supervisory role
 
 
 Marketing certifications are a plus
 
 
 
 
 
 
 The associate will work with a daily standard of (48) hours per week.
 
 
 
 
 The job posting will expire in 7 days - Apply while the opportunity lasts!
 
 
 
 
</div>

O2O Omnichannel GM

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Assistant for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Assistant Store Manager

Antal

Associate Business Manager (Influencer Sales) -JeddahOne of our clients, a pioneer in business management software trusted by over 2.5 million businesses across 100+ countries, is seeking an Associate Business Manager (Influencer Sales) to join their team. Their journey is rooted in innovation, guided by deep empathy for customers, and driven by a commitment to excellence. With a legacy of trust and a future fueled by technology, they are shaping the way businesses manage accounting, inventory, compliance, and much more.Role overviewIn this role, you will be responsible for developing and nurturing a focused Influencer ecosystem that drives customer trust and business growth. As part of a Customer-Centric organization, the Influencer Relationship Manager will identify and onboard credible influencers, understand their aspirations, and build long-term relationships through consistent and meaningful engagement so that advocacy emerges naturally. The role also involves enabling high-quality, referral-led acquisition by ensuring influencer recommendations translate into customers with strong product adoption. Success will be measured through the strength and consistency of advocacy, quality of referrals generated, and overall contribution to sustainable growth.Location: Dammam/ Jeddah/ RiyadhYears of Experience: 6-8 YearsEducation: Bachelors DegreeNotice Period: Immediate joiners or a maximum one-month notice period.Experience You Should Bring<ul><li>Experience in proactive lead generation techniques.</li><li>Accounting knowledge &amp; MS &ndash; Office skills.</li><li>Fair understanding of B2B purchasing behavior and SME Operations.</li><li>Experience in customer engagement to deliver smarter and simpler solutions tailored to SME business needs.</li><li>Ability to manage multiple internal and external stakeholders with strong interpersonal skills and effective objection-</li><li>handling capability.</li><li>Demonstrated ability to manage multiple projects while ensuring quality, timelines, and effective stakeholder</li></ul>coordination.<ul><li>Excellent verbal and written communication skills.Key responsibilities </li></ul><ul><li>Identify and on board a focused group of influencers who advocate the client owing to the value they see in the product</li><li>Build and maintain long-term, trust-based relationships with influencers.</li><li>Focus on ~30 influencers per year so that influencers speak positively about the company without being prompted.</li><li>Strengthening influencer trust and advocacy through personal, consistent and meaningful engagement and experience.</li><li>Enable influencer advocacy that results in high-quality referrals for the company.</li><li>Ensure influencer referrals translate into quality customers with strong product adaptation.</li><li>Contribute to top-line growth through depth-driven, referral-led customer acquisition.</li><li>Measure impact through quality of leads, strength of advocacy, and consistency of referrals.</li></ul>Note: We thank all applicants for their interest however, only those candidates who are shortlisted will be contacted.Job Type: Full-timePay: ﷼8,000.00 - ﷼12,000.00 per month

ERP / Accounting Software Business Development Manager – Channel & Influencer Network

Hilton

<div>Assistant Restaurant Manager
An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Caf&eacute;, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service. 
What will I be doing? 
As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:<ul>
<li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure Team Members maximize all sales opportunities</li>
<li>Ensure Team Members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage Team Member schedules, stock, and wastage levels</li></ul>
What are we looking for? 
An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in organizing food and beverage service in a range of outlets</li>
<li>Experience in supervising a team</li>
<li>Ability to demonstrate delegation skills</li>
<li>Flexibility to respond quickly and positively to a range of work situations</li>
<li>A passion for developing others to be part of a winning team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Restaurant Manager

Associate Business Manager-JeddahOne of our clients, a global leader in business management solutions is looking for Associate Business manager who will be responsible for owning and achieving the business goals and objectives by creating and nurturing the Certified Partner ecosystem. Being a part of the Customer Centric organization, a ABM should be able to help the assigned Certified Partners to create long-term and short-term Business Plans and identify key initiatives for the defined period which are going to impact and increase customer satisfaction, directly or indirectly. This includes what the partner aspires for and what should be the key focus areas of activities that will take the Certified Partner reach the aspiration within the set timeline.Location: JeddahRelevant Years of Experience: 2 &ndash; 7 Years Education: Bachelor's degreeNotice Period: Immediate joiners or a maximum one-month notice period.Key requirements <ul><li>IT hardware distribution /partner management exposure.</li><li>Excellent verbal and written communication skills, good selling, and negotiation skills.</li><li>Experience in Partner management.</li><li>Experience in proactive lead generation techniques.</li><li>Accounting knowledge &amp; MS &ndash; Office skills.</li><li>Fair understanding of B2B purchasing behavior and SME Operations.</li><li>Good understanding of the organizations policies and processes related to customer and partner.</li></ul>Key responsibilities <ul><li>Identify, recruit, and establish high potential partners for the company and work with them closely to establish them as preferred selling product with them.</li><li>Ensure delightful customer experience.</li><li>Knowledge transfer and Implementation of organizational programs and policies with partners.</li><li>Plan lead generation activities/events with partners to acquire new customers.</li><li>Establish a periodic review cadence with partners.</li><li>Ensure complete understanding of partners business operations, profile of customers etc.</li><li>Publish work related updates to all the stake holders.</li><li>Keep track and information about competitors and their activities in the market.</li><li>Knowledge about the market trends and market dynamics in the operating segment.</li><li>Should be willing to travel to outskirts markets beyond the work location.</li></ul>Note: We thank all applicants for their interest however, only those candidates who are shortlisted will be contacted.Job Type: Full-timePay: ﷼8,000.00 - ﷼12,000.00 per month

ERP / Accounting Software Channel Sales Executive

Telemedia

Job Title: Community Manager Location: Saudi Arabia Nationality Requirement: Saudi Nationals OnlyJob Summary: We are seeking a dynamic and experienced Community Manager to build, engage, and manage our online and offline communities across multiple platforms. The ideal candidate will have a strong background in CRM systems, digital marketing strategies, and event management, with the ability to foster meaningful relationships with customers and stakeholders.Key Responsibilities:<ul><li>Develop and execute community engagement strategies to grow and nurture online and offline communities</li><li>Manage and optimize CRM systems to track customer interactions, analyze data, and improve customer experience</li><li>Plan and implement digital marketing campaigns across social media, email, and other digital channels</li><li>Create, curate, and publish engaging content aligned with brand voice and objectives</li><li>Monitor community feedback, respond to inquiries, and maintain a positive brand image</li><li>Organize and manage events, activations, and community meetups to strengthen brand presence</li><li>Collaborate with marketing, sales, and customer service teams to ensure consistent messaging and engagement</li><li>Analyze performance metrics and prepare reports with actionable insights</li><li>Stay up-to-date with industry trends, tools, and best practices</li></ul>Requirements:<ul><li>Saudi nationality (mandatory)</li><li>Bachelor&rsquo;s degree in Marketing, Communications, Business Administration, or a related field</li><li>Proven experience in community management, CRM systems, and digital marketing</li><li>Hands-on experience with event planning and execution</li><li>Strong understanding of social media platforms, content strategies, and audience engagement</li><li>Proficiency in CRM tools and marketing automation platforms</li><li>Excellent communication skills in Arabic and English</li><li>Strong organizational and multitasking abilities</li><li>Creative mindset with attention to detail</li></ul>Preferred Qualifications:<ul><li>Experience working in fast-paced or startup environments</li><li>Familiarity with analytics tools and reporting dashboards</li><li>Ability to manage multiple projects simultaneously</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Professional development opportunities</li><li>Collaborative and innovative work environment</li></ul>Job Type: Full-timePay: Up to ﷼2,000.00 per monthWork Location: In person

Community manager

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