airline centralized load controller (clc)/operations agent - houston international airport (iah)

customer service representative Jobs in Houston United States

customer service representative

administrative assistant - inrw Jobs in Houston United States

administrative assistant - inrw

airline centralized load controller (clc)/operations agent - houston international airport (iah) Jobs in Houston United States

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assistant manager i

customer experience representative (iah) Jobs in Houston United States

customer experience representative (iah)

customer experience representative iah

FINE AIRPORT PARKING

<div></div><div><div><p><b>FLSA:</b> Non-exempt<br>
<b>Reports to:</b> Shift Supervisor / Facility Manager<br>
<b>Status:</b> Safety-Sensitive (all facility roles)</p></div><br>
<p></p>
<p>
FINE Airport Parking was built on the FINE Experience&mdash;safe, seamless, and first-class service from arrival to return. As a Customer Experience Representative, you are the face of that experience, creating welcoming, efficient, and memorable interactions for every guest. You help guests navigate the lobby, lot, and curb, assist with luggage, and support smooth shuttle operations, ensuring every journey through the facility is seamless and enjoyable.</p>
<p><b>
Essential Functions</b></p>
<ul><li>
 Greet and welcome guests, provide wayfinding, clear communication, and service recovery across the lobby, lot, and curb.</li><li>
 Check in guests with or without reservations; verify information and explain ticketing and scan-out processes.</li><li>
 Verbally communicate clearly with guests and teammates in person and over radio to provide directions, explain tickets and scan-out steps, answer questions, and coordinate shuttle timing while following professional radio standards, with or without reasonable accommodation. <i>The primary operating language on shift is English.</i></li><li>
 Answer common questions and provide facility and service information.</li><li>
 Coordinate shuttle ETAs and curb flow over radio using professional radio standards, codes, and timely updates to Dispatch.</li><li>
 Safely load and unload luggage; maintain clean, organized, and fully stocked lobby and curb areas.</li><li>
 Provide operational support as needed, including basic valet assistance during high-volume periods.</li><li>
 At locations with a Detail Shop, identify guest needs, introduce service options, and refer or close services according to SOP.</li><li>
 Operate company or guest vehicles safely as assigned; follow traffic plans and maintain ticket and key accuracy.</li></ul>
<ul><li><i>Perform other job-related duties of similar nature and level as assigned. These are not considered essential functions and will be assigned consistent with training, safety, and business need.</i></li></ul>
<p><b>
Minimum Qualifications</b></p>
<ul><li>
 Strong customer service skills with professional verbal communication.</li><li>
 De-escalation skills.</li><li>
 Professional radio etiquette.</li><li>
 Basic systems and POS proficiency.</li><li>
 Sales aptitude for brief service conversations and scripted interactions.</li><li>
 Reliable attendance and punctuality.</li></ul>
<p><b>
Preferred Qualifications</b></p>
<ul><li>
 Experience in hospitality, parking, or retail service.</li><li>
 Experience with referral-based or upsell sales programs.</li></ul>
<p><b>
Our Culture</b></p>
<p>
We are people-first, with high support and high standards, focused on delivering the FINE Experience every shift.</p>
<p><b>
Benefits</b></p>
<ul><li><b>
Medical, Vision, and Dental Insurance:</b> FINE covers up to 80% of the employee-only premium for medical, vision, and dental insurance after a 60-day waiting period. Health spending account options are also available.</li><li><b>
Basic Group Life Insurance:</b> FINE provides a $10,000 basic group life insurance plan at no cost to the employee.</li><li><b>
Voluntary Insurance Plans: </b>Options for additional voluntary life, spouse/child life, short-term disability, hospital indemnity, critical illness, and accident insurance at low cost.</li><li><b>
Paid Time Off (PTO):</b> PTO accrues based on your hours worked.
<ul><li>0-12 Months Tenure: 0.033 hours per hour worked (up to 70 hours PTO annually).</li><li>
13+ Months Tenure: 0.03846 hours per hour worked (up to 80 hours PTO annually).</li></ul>
</li><li><b>CO Sick Pay:</b> 0.023 hours per hour worked (up to 48 hours PTO annually).</li><li><b>
401(k):</b> Company match up to 4% after a 6-month waiting period.</li><li><b>
Additional Benefits: </b>Discounts on personal vehicle detailing, regular team-building activities, and a collaborative work environment.</li></ul><p><b>
Safety-Sensitive Requirements (applies to all facility roles)</b></p>
<ul><li>
 Maintain a valid driver&rsquo;s license and meet company/insurer insurability criteria, annual MVR review.</li><li>
 Lift and carry up to 50 lbs. solo and negotiate three steps while carrying.</li><li>
 Comply with FINE&rsquo;s substance-free policy.</li><li>
 Perform essential functions with or without reasonable accommodation.</li></ul>
<ul><li><i>Any driving requires 2 consecutive years licensed. Shuttle duty (if assigned) requires age 23+ per insurer.</i></li></ul>
<p><b>
Physical &amp; Environmental Demands</b></p>
<ul><li>
 Extended standing, walking, bending, and reaching throughout the shift.</li><li>
 Use of equipment and carts as needed to support operations.</li><li>
 Indoor and outdoor exposure to heat, cold, precipitation, noise, and active traffic.</li><li>
 Use of personal protective equipment (PPE) as required.</li></ul></div>

Customer Experience Representative (IAH)

Mesa Airlines

<div><p>Flight Attendants are the face of Mesa Airlines. As such, they must be reliable and punctual, with a strong commitment to providing excellent customer service at all times. The position requires Flight Attendants to maintain a positive, approachable, and accommodating attitude while delivering extraordinary customer service. A successful Flight Attendant must have in-depth knowledge of all safety procedures, service standards, and company policies and procedures.</p>
<p>
</p><p><b>Essential Functions</b></p>
<ul>
<li>Provide constant attention to our customers, providing them with a safe and reliable onboard experience</li>
<li>Greet passengers, monitor carry-on baggage, and direct passengers to assigned seats</li>
<li>Ability to remain positive, respectful, and understanding during challenging situations and passenger conflict</li>
<li>Maintain physical health and professional appearance standards</li>
<li>Maintain a thorough working knowledge of all emergency procedures and the ability to operate all emergency equipment onboard the aircraft</li>
<li>Explain the use of safety equipment to passengers in a clear, concise manner
</li><li>Serve beverages, snacks, and meals where applicable</li>
<li>Assist passengers in storing carry-on luggage in the overhead or under-seat storage</li>
<li>Inform passengers of Federal Aviation Regulations</li>
<li>Perform duties required to assist with inflight medical emergencies and special needs passengers, i.e., unaccompanied minors, visually or hearing impaired, language impaired, elderly, physically challenged, etc.</li>
<li>Abide by policies outlined in the Code of Conduct, Employee Handbook, Flight Attendant Manual, and Code Share Partner standards</li>
</ul>
<p></p><p><b>Benefits</b></p>
<p>
Mesa Air Group offers comprehensive health plans, travel privileges, bonuses &amp; much more.
<br>
<br>
<b>Compensation</b></p>
<p>
We're excited to share a recent increase in our Flight Attendant starting pay &ndash; now <b>$27.82</b> per flight hour in the first year, with a raise at your first anniversary. Flight Attendants are paid per flight hour, and we will cover all the details about flight hours during an information session if you're selected to move forward in the application process.
</p><p></p><p><b>Other Compensation Opportunities:</b></p>
<p>
Flight Attendants have multiple ways to boost their monthly income, including:</p>
<ul>
<li>Per diem pay for time away from base while working:
<ul><li><b>$2.25</b>/hour for domestic travel</li>
<li><b>$2.70</b>/hour for international travel</li>
</ul></li><li>Crash-pad assistance program</li>
<li>Hotel reimbursement incentive when opting out of company-provided accommodations</li>
</ul>
<p><b>Bases</b></p>
<p>
The location for this position is based on the company's operational needs and seniority. Current bases are as follows and are subject to change:</p>
<p>
IAD (Washington, D.C.)</p>
<p>
IAH (Houston, TX)</p>
<p>
SDF (Louisville, KY)</p>
<p>
</p><p>New hires will be assigned to one of the above bases during training.</p>
<p>
</p><p><b>INITIAL APPLICATION PROCESS</b></p>
<p>
To be considered for the Flight Attendant position, applicants must meet the minimum requirements, complete an online application and attach a current resume. Applicants must also complete an online video questionnaire (within the time allotted), which will be emailed to the applicant. <b>Only complete applications will be considered. Due to the high volume of applicants, we cannot accept phone inquiries; please send all inquiries to </b><b>FaRecruiting@mesa-air.com</b><b>.</b></p>
<p>
</p><p>Mesa Air Group is proud to be an Equal Opportunity Employer and promotes diversity in the workplace.</p>
Requirements:
<ul><li>At least 20 years old</li>
<li>A high school diploma or Equivalent is required; college credits OR a minimum of two years of customer service experience is preferred.</li>
<li>Demonstrate reliability, punctuality, and dependability</li>
<li>Read, write, and speak English fluently.</li>
<li>Upon completion of training, willing to be assigned to any of Mesa Airlines crew bases (may involve relocation or commuting) based on the company's operational needs.</li>
<li>Willing and able to work nights, weekends, holidays, and extended hours</li>
<li>Ability to perform all safety-related procedures, including operating aircraft doors, lifting up to 40 pounds to shoulder height, assisting with carry-on baggage stowage, and operating meal and beverage carts.
</li><li>Present a clean, neat, and professional appearance at all times
</li><li>Ability to sit in the flight attendant jumpseat without modification; walk comfortably down the aisle facing forward, and fit quickly through the overwing exits</li>
<li>Minimum 20/40 vision, corrected or uncorrected</li>
<li>Authorized to work in the United States</li>
<li>Possess and maintain a valid passport</li>
<li>Have the legal ability to travel unrestricted to/from all countries that are served by Mesa Airlines, including Canada, Mexico, the Bahamas &amp; Cuba</li>
<li>Applicants must have the authorization to make multiple entries into the United States at will.</li>
<li>Successfully complete a background investigation, including FBI fingerprinting and criminal history.</li>
<li>Pass a DOT/FAA pre-employment drug, alcohol, and random screening throughout your employment, which includes screening for marijuana, cocaine, opiates, PCP, and amphetamine. Please be aware that the DOT prohibits medical marijuana for safety-sensitive employees.</li></ul></div>

Flight Attendant

Hallmark Aviation Services

<div><p>Hallmark Aviation Services is a leading ground handling company seeking highly skilled Centralized Load Control Agents to provide exceptional service to INTERNATIONAL AIRLINES at IAH AIRPORT</p>
<p>
REQUIREMENTS AND SKILLS NEEDED:<br>
Basic skills and knowledge of airports/ general aviation experience<br>
Must have RAMP and BAGROOM EXPERIENCE<br>
Knowledge of weather and basic aircraft operational requirements<br>
Ability to work radios and ARINC communications<br>
Able to work Flexible Hours; Able to work Independently<br>
Good communication skills</p>
<p>
Good Organizational abilities, dependable and reliable<br>
Able to act/react quickly and efficiently to a changing situations/environment<br>
Must show attention to details- accuracy a must<br>
Courteous and Professional<br>
Ability to follow instructions and must be a team player</p>
<p>
Supervisor experience preferred</p>
<div>
<div><p><b>Job Duties:</b></p>
<ul>
<li>Comply with safety in the workplace.</li>
<li>Accurately complete all Load Control Activities</li>
<li>Plan distribution of load in accordance with passengers, cargo and fuel requirements.</li>
<li>Monitor the performance of the Departure Control System.</li>
<li>Coordinate and communicate with affected departments, external and internal customers to ensure smooth handling of passengers and dead load weight and balance issues in delay situations.</li>
<li>Compliance with Customer Airline Emergency Requirements.</li>
<li>Clear Understanding of Aviation Legislative Requirements.</li>
<li>Display due care and diligence in all activities.</li>
<li>Safe, efficient, compliant and aligned work place.</li>
<li>Compliance with Disability related Legislation.</li>
<li>Compliance with Equal Opportunity legislation and principles.</li>
<li>Ensure compliance with Precision Timing Schedule.</li>
<li>Plan, coordinate and produce all loading, weight and balance documentation in accordance with</li>
<li>Company and Client airline specifications, with or without the use of the Departure Control System (DCS).</li>
<li>Ensure the safe distribution of the load within prescribed aircraft limitations and Company Operating Manuals/Procedures.</li>
<li>Be familiar with client airline manuals including loading and stowage of dangerous goods.</li>
<li>Coordinate and communicate with relevant departments (Ramp Team, Bagroom Team, Maintenance, and ATC authorities) to ensure smooth handling of passengers and 'dead load' in delay situations.</li>
<li>100% Compliance with Customer Airline Weight and Balance and Customer Airline Policies and Procedures, enabling safe practices and compliance with Aviation and other legislation.</li>
<li>Delivery of safe, compliant and customer focused weight and balance services.</li>
<li>Continuous improvement focus through proactive support and involvement in change programs and activities.</li>
<li>Comply with customer airline regulatory requirements as well as Company Policies and Procedures.</li>
<li>Maintain load control certification and demonstrate ongoing skills through the recertification process.</li></ul><br>
<p></p>
</div>
<div>Required Skills</div>
<div><ul><li>Safety and regulatory compliance focused</li>
<li>Positive and proactive approach to problem solving and the capacity to produce results within a given timeframe (particularly in instances of non compliance with procedures)</li>
<li>Ability to communicate effectively with staff at all levels within the Airports Division, external customers and other departments/units</li>
<li>Must be able to work quickly and effectively under the pressure of time constraints whilst maintaining accuracy</li>
<li>Must demonstrate a common sense approach to problem solving and have the ability to achieve the best possible results</li>
<li>Must be experienced in Microsoft Word and Excel</li>
<li>Ability to work independently</li>
<li>Actively seeks and shares information and feedback about key aspects of the business</li>
<li>Seeks and values staff input and involvement</li>
<li>Seizes opportunities to improve business outcomes</li>
<li>Higher School Diploma or equivalent</li></ul><br>
<p></p>
<ul>
<li>Extensive background in all areas of airport operations</li>
<li>Successfully completes formal company training courses in manual and automated weight balance</li>
<li>Successful completion of formal training courses in applicable Client airline and customer airline reservation courses</li>
<li>Hold current certification for customer airline aircraft type with the Country of Customer Airline's Aviation Authority regulations and any additional certifications required for Client Airlines as stipulated by contractual agreement</li>
<li>Must have the ability to work in a number of airline Departure Control Systems simultaneously</li>
<li>Must have sound knowledge of passenger handling systems and aircraft inhold systems</li>
<li>Must be familiar with client airline manuals including loading and stowage of dangerous goods</li>
<li>Precise understanding of all aspects of operational safety, security and emergency and load control procedures as outlined in APSM, Ramp Standard Operating Procedures (SOPs), Ramp Standard Operating Procedures (SOPs), Aircraft Loading Manuals, Load Control Procedures Manuals, Corporate Emergency Response Plan, Corporate Policy Manual, and Aviation Security Program /Security Manual</li>
</ul>
</div></div><p>Environmental conditions involve continuous people interaction; fast pace; exposure to high noise levels, dirt, dust, fumes, heat, cold, hazardous or toxic material; heavy crowd activity; working in confined spaces or heights frequently and for extended periods,</p><br>
<br>
<br>
Required Skills<br>
<p>Basic Requirements:</p>
<ul>
<li>Eager to learn new skills</li>
<li>Organized and logical thinker</li>
<li>Make quick and rational decisions</li>
<li>Problem Solving</li>
<li>Ability to adapt quickly to unforeseen situations</li>
<li>Effective communication skills and good listening skills</li>
<li>Able to multi-task and carry out duties in a dynamic environment</li>
<li>At least 18yrs old, with a High School Diploma or G.E.D.</li>
<li>English proficient, other languages may be required</li>
<li>Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency</li>
<li>Possess valid State Driver License</li>
<li>Basic Math Skills: Adding, Subtracting, Division, and Multiplying</li>
<li>Computer Literate</li>
<li>Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs</li>
<li>Reading &amp; comprehension of reference materials, instructions, policies &amp; procedures</li></ul></div>

Airline Centralized Load Controller (CLC)/Operations Agent - Houston International Airport (IAH)

International Moulding

<p><b>Customer Service Representative</b></p><p>We&rsquo;re looking for a friendly and driven Customer Service Representative to join our team. This role involves assisting clients with inquiries, resolving issues, and ensuring a positive experience. Ideal candidates will have strong communication skills, a background in customer service or sales, and a passion for helping others.</p><p><b>Key Responsibilities</b></p><ul><li>Deliver prompt, professional support to customers</li><li>Make outbound calls to follow up and gather feedback</li><li>Handle product inquiries, orders, and account updates</li><li>Maintain accurate records through data entry</li><li>Collaborate with team members to improve service</li></ul><p><b>Qualifications</b></p><ul><li>Excellent verbal and written communication</li><li>Customer service or call center experience preferred</li><li>Proficient in Microsoft Office and data entry</li><li>Sales or outbound calling experience is a plus</li><li>Strong attention to detail and analytical skills</li><li>Bilingual abilities and cash handling experience are a bonus</li></ul><p>Make a real impact by joining a team that values your voice and dedication.</p><p>Job Type: Full-time</p><p>Pay: $14.00 - $15.00 per hour</p><p>Work Location: In person</p>

Customer Service Representative

Actius Neurocare

<p><b>Overview</b><br/>We are seeking a motivated and results-driven Field Sales Representative to join our dynamic sales team. In this role, you will be responsible for driving sales growth by building strong relationships with clients, understanding their needs, and providing tailored solutions. The ideal candidate will possess a blend of technical knowledge and sales expertise, particularly in technology sales. If you are passionate about business development and thrive in a fast-paced environment, we want to hear from you!</p><p><b>Responsibilities</b></p><ul><li>Develop and maintain relationships with new and existing clients to drive sales growth.</li><li>Conduct market research to identify potential leads and opportunities for business development.</li><li>Negotiate contracts and close deals while ensuring customer satisfaction.</li><li>Utilize Salesforce to manage customer accounts, track sales activities, and analyze performance metrics.</li><li>Collaborate with the sales management team to develop effective strategies for lead generation.</li><li>Provide technical sales support by understanding product specifications and addressing client inquiries.</li><li>Prepare and deliver compelling presentations to showcase products and services.</li></ul><p><b>Experience</b></p><ul><li>Proven experience in sales, preferably in technology or technical sales environments.</li><li>Strong account management skills with a focus on building long-term client relationships.</li><li>Demonstrated ability to negotiate effectively and close deals successfully.</li><li>Familiarity with Salesforce or similar CRM tools for managing customer interactions.</li><li>Experience in business development with a track record of lead generation success.</li><li>Excellent analytical skills to assess market trends and customer needs.</li><li>Strong communication skills, both verbal and written, with the ability to present ideas clearly.</li></ul><p>Join us as we expand our reach in the market! If you are ready to take your career to the next level as a Field Sales Representative, we encourage you to apply today.</p><p>Job Type: Full-time</p><p>Pay: $58,000.00 - $75,000.00 per year</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: On the road</p>

Medical Sales Representative

City of Houston, TX

<div><div><div><h2 class="jobSectionHeader"><b>POSITION OVERVIEW</b></h2></div><br>
<div><div><br>
<b>Applications will be accepted from: All Persons Interested</b><br>
<b>Division/ Section: HAS Maintenance &ndash; Airfield &amp; Grounds Maintenance-HOU</b><br>
<b>Workdays &amp; Hours: Varied (*Shift work, including rotation, weekends, and holidays). Subject to change*</b><br>
<br>
<b>PURPOSE OF DIVISION</b><br>
The purpose of the Houston Airports (HAS) Maintenance business unit is to effectively deliver self-performed, and contracted, maintenance services at each of the three HAS airports.<br>
<br>
<b>PURPOSE OF THE POSITION</b><br>
The Airport Operations Supervisor- Maintenance for the General Maintenance Service is responsible for supervising the maintenance of various assets at each of the three Houston Airport System Airports. The Airport Supervisor is an advocate for the organization and employees, ensuring maintenance meets quality standards and is delivered at the defined level of service. This position may have duties at all three Houston Airport System facilities including IAH, HOU, and EFD.<br>
<br>
<b><i>&quot;Candidates must be able to obtain all security required badge access including Custom Border Patrol access within 6 months from the hire date.&quot;.</i></b><br>
<br>
<b>The Airport Operations Supervisor- Maintenance responsibilities of this position include, but are not limited to:</b><br>
<ul><li>The airport operations supervisor is expected to actively assist and support maintenance crews during time critical and mitigation activities, including participating in field response, coordination, and on-scene leadership.</li><li>Plan, organize and directs the day-to-day maintenance activities of the preventive, corrective or scheduled maintenance section of the Houston Airport System to include but not limited to mowing, painting, repair (gates, sign, etc.), herbicide, and maintenance of terminal buildings, pavement, roadways, runways, and taxiways.</li><li>Organize and issue work assignments and materials to meet workload demands.</li><li>Inspect and monitor progress of various work crews to ensure compliance with schedules and work order specifications.</li><li>Track work orders, materials, and hours expended in the INFORM System</li><li>Immediately responds and corrects reported maintenance request that are not compliant with 49 CFR Part 139 or CFR 1542</li><li>Assist with responses to various airport emergencies and incidents.</li><li>Verify materials and spare parts stock level and prepare specifications for requisitions.</li><li>Assist with various personnel actions to include interviews and recommendations of potential employees, promotions, counseling, disciplinary actions, and performance evaluations.</li><li>Train employees and operate various types of equipment assigned to the section.</li><li>Assist in preparing and monitoring budget expenditures to ensure appropriate resources are procured, stored, and accounted for in compliance within approved budget.</li></ul><br>
<b>
WORKING CONDITIONS</b><br>
The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 50 pounds or an equivalent weight) may be required. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.</div></div>
<div><h2 class="jobSectionHeader"><b>MINIMUM REQUIREMENTS</b></h2></div>
<div><p><b>EDUCATIONAL REQUIREMENTS</b><br>
Requires specialized training in principles, procedures, practices, routines <b>OR</b> techniques in a specific area <b>OR</b> trade applicable to the position, which might normally be acquired through at least 18 months of education <b>OR</b> training beyond the high school level.<br>
Vocational competence in the operation of mechanical or electronic equipment may be required.<br>
<br>
<b>EXPERIENCE REQUIREMENTS</b><br>
Two years of experience in operations and/or Maintenance of a large facility are required, with some Supervisory experience preferred.<br>
<br>
<b>LICENSE REQUIREMENTS</b><br>
Must have a valid Texas driver's license and comply with the City of Houston's policy on driving.</p></div>
<div><h2 class="jobSectionHeader"><b>PREFERENCES</b></h2></div>
<div><p><i>Preference will be given to applicants with supervisory experience leading maintenance personnel in an active airfield or landside environment.</i><br>
<i>The preferred candidate will be familiar with the direct supervisory tasks of a team-oriented leader.</i><br>
<i>Knowledge of current FAA FAR Part 139 requirements and familiarity with applications utilized to track maintenance specific data.</i><br>
<i>Familiarity with HAS Enterprise Asset Management System (EAMS).</i><br>
<i>Ability to communicate effectively orally and in writing and collaborate well with others to creatively solve problems and possess sound decision-making is preferred.</i><br>
<i>International Facility Management Association, OSHA, and AAAE certifications and/or equivalent military certifications are a plus.</i><br>
<i>Texas Class B License Preferred</i><br>
<br>
<b><i>**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**</i></b></p></div>
<div><h2 class="jobSectionHeader"><b>GENERAL INFORMATION</b></h2></div>
<div><p><b>SELECTION/SKILLS TESTS REQUIRED</b></p><div>
The selection process will involve application review and/or interview. Department may administer skills assessment test.</div><div>
</div><b>
SAFETY IMPACT POSITION - YES</b><div>
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.</div><div>
</div><b>
Pay Grade 22</b><br>
<br>
<b>SALARY INFORMATION</b><div>
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.</div><div>
</div><b>
APPLICATION PROCEDURES</b><br>
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.<br>
<div>
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1043). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1043) (TTY 7-1-1 ). <b>Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.</b></div><div>
</div><div>
Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM.</div><div></div><b><br>
EOE Equal Opportunity Employment</b><div><b>
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</b></div></div></div></div><p></p>
<br><div><div><div><div><b>Employer</b></div>
<div>City of Houston</div>
</div></div><div><div><div><b>Address</b></div>
<div><p>901 Bagby St<br>
<br>
Houston, Texas, 77002
</p></div></div></div><div><div><div><b>Website</b></div>
<div>https://www.houstontx.gov/</div></div></div></div>

Airport Operations Supervisor-Maintenance - HOBBY

SHJ International

<div><h3 class="jobSectionHeader"><b>Job Summary</b></h3><p>
We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, and provide accurate information about our products and services. You will play a key role in ensuring customer satisfaction and maintaining strong client relationships.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li><p>
Respond to customer inquiries via phone, email, and chat in a timely manner</p></li><li><p>
Resolve customer complaints efficiently and professionally</p></li><li><p>
Provide accurate information about products, services, pricing, and policies</p></li><li><p>
Process orders, forms, applications, and requests</p></li><li><p>
Maintain detailed and accurate customer records in CRM systems</p></li><li><p>
Follow up with customers to ensure issues are fully resolved</p></li><li><p>
Escalate complex issues to the appropriate department when necessary</p></li><li><p>
Meet individual and team performance targets</p></li></ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li><p>
High school diploma or equivalent (Associate&rsquo;s or Bachelor&rsquo;s degree preferred)</p></li><li><p>
Proven customer service experience preferred</p></li><li><p>
Excellent communication and interpersonal skills</p></li><li><p>
Strong problem-solving abilities</p></li><li><p>
Ability to multitask and manage time effectively</p></li><li><p>
Basic computer skills and familiarity with CRM systems</p></li><li><p>
Positive attitude and professional demeanor</p></li></ul><h3 class="jobSectionHeader"><b>
Preferred Skills</b></h3><ul><li><p>
Experience in a call center environment</p></li><li><p>
Ability to handle high-volume customer interactions</p></li><li><p>
Strong attention to detail</p></li><li><p>
Team-oriented mindset</p></li></ul><br>
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Explore 783+ Customer experience representative iah in Houston United States this March. Find roles across top companies and apply now to boost your career.

783 customer experience representative iah jobs In Houston United States

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