call center representative Jobs in Lahore

call center representative

customer support representative Jobs in Lahore

customer support representative

call center agent

customer sales representative Jobs in Lahore

customer sales representative

customer success manager

customer guide

Crumble Pakistan

Job Description: We are seeking motivated individuals to join our team as Customer Guides (CG). This new role will help enhance the customer experience by greeting and assisting customers, providing information about our products and services, and collecting feedback to improve our offerings.Key Responsibilities:<ul><li>Greet and welcome customers in a friendly and professional manner</li><li>Provide clear information about our products and services</li><li>Collect valuable customer feedback to improve service and product quality</li><li>Assist customers with queries and ensure a positive experience</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Previous experience in customer service preferred</li><li>Ability to work independently and as part of a team</li><li>Professional, approachable demeanor</li><li>Flexible to work mid-shift hours</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Guide

Sybrid Pvt Ltd.

As a Home Security Call Center Representative, you will be responsible for providing exceptional customer service to users of our home security systems. You will handle inquiries, troubleshoot technical issues, and ensure that customers feel secure and satisfied with our services. This role involves effective communication, problem-solving, and technical skills.Responsibilities:<ul><li>Customer Support:</li><li>Respond to inbound calls, emails, and chat messages from customers regarding home security system inquiries, issues, and concerns.</li><li>Provide timely and accurate information to customers, addressing their questions and concerns.</li><li>Technical Troubleshooting:</li><li>Diagnose and troubleshoot technical issues related to home security systems, including alarm systems, surveillance cameras, and smart home integrations.</li><li>Guide customers through step-by-step solutions or escalate complex technical problems to the appropriate support team.</li><li>Account Management:</li><li>Assist customers with account-related tasks, including setting up new accounts, updating contact information, and processing billing inquiries.</li><li>Educate customers on the use of security features and help them optimize their security settings.</li><li>Emergency Response Coordination:</li><li>Coordinate emergency response efforts with relevant authorities, such as police or fire departments, based on alarm triggers and customer needs.</li><li>Provide support to customers during emergency situations and ensure proper protocols are followed.</li><li>Documentation:</li><li>Maintain accurate records of customer interactions, technical issues, and resolutions in the customer support database.</li><li>Generate reports and documentation as needed for analysis and improvement of support processes.</li></ul>Requirements:<ul><li>Education and Experience:</li><li>High school diploma or equivalent; additional education or certification in customer service or a related field is a plus.</li><li>Previous experience in a customer service or technical support role, preferably in the home security industry.</li><li>Communication Skills:</li><li>Excellent verbal and written communication skills.</li><li>Ability to convey technical information to non-technical customers in a clear and understandable manner.</li><li>Technical Proficiency:</li><li>Familiarity with home security systems, alarm systems, surveillance cameras, and smart home devices.</li><li>Ability to troubleshoot technical issues and guide customers through problem-solving steps.</li><li>Customer Focus:</li><li>Strong customer service orientation with a focus on ensuring customer satisfaction.</li><li>Ability to empathize with customers and provide solutions that meet their needs.</li><li>Adaptability:</li><li>Ability to work in a dynamic and fast-paced environment.</li><li>Willingness to learn and adapt to new technologies and procedures.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs160,000.00 per monthWork Location: In person

Customer Services Executive (US Home Security)

AL-JALEEL PACKAGING LTD

We are hiring a Call Center Agent with experience in digital services. The ideal candidate should have 1&ndash;3 years of experience in customer support or telesales, along with a good understanding of web services, SEO, and digital solutions. You must be able to communicate clearly, understand client needs, and promote our digital services.Key Responsibilities:<ul><li>Make outbound calls to promote and sell digital services (Web Development, SEO, etc.).</li><li>Build and maintain strong client relationships.</li><li>Understand customer needs and suggest the right digital services.</li><li>Respond to client inquiries and follow up on time.</li><li>Handle objections and resolve issues professionally.</li><li>Guide clients about service processes and timelines.</li></ul>Job Type: Part-timePay: Rs35,000.00 - Rs75,000.00 per monthWork Location: In person

Fresh calling agents required

Breeze Travel Agency

Breeze Travels &amp; Tours is a growing travel agency providing flight bookings, holiday packages, visa assistance, hotel reservations, and professional travel consultancy. We are hiring a Ticketing &amp; Travel Consultant who is experienced in air ticketing and customer handling.Key Responsibilities<ul><li>Handle domestic &amp; international air ticketing</li><li>Create, modify, and cancel PNRs using GDS (Sabre / Amadeus / Galileo)</li><li>Prepare fare quotations, reissues, refunds, and itinerary planning</li><li>Assist customers via phone, WhatsApp, email &amp; walk-ins</li><li>Guide clients regarding visa processes, travel insurance, and tour packages</li><li>Coordinate with airlines and service providers for smooth operations</li><li>Follow company SOPs and maintain high customer service standards</li><li>Maintain daily sales records and achieve monthly targets</li></ul>Requirements ✅ command of GDS (Sabre / Amadeus / Galileo) ✅ Excellent communication &amp; customer service skills ✅ Ability to multitask and work under pressure ✅ Strong problem-solving skills and attention to detail✅ Freshers Can Also Apply Education: Intermediate or higher Diploma in Travel &amp; Tourism is an advantageJob Type: Full-timeWork Location: In person

Ticketing & Travel Consultant

HONDA RING ROAD

Key Responsibilities:<ul><li>Assist in day-to-day parts department operations</li><li>Manage inventory, stock levels, and ordering</li><li>Coordinate with service/workshop for parts availability</li><li>Handle parts receiving, issuing, and record-keeping</li><li>Support parts sales and customer inquiries</li><li>Supervise and guide parts staff when required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or relevant diploma preferred</li><li>3-5 years&rsquo; experience in parts or inventory management</li><li>Knowledge of inventory/ERP systems</li><li>Good communication and organizational skills</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Assistant Manager Parts

Breeze Travels &amp; Tours provides international tours, domestic tours, Umrah packages, air ticketing, visa assistance, and hotel bookings. We are hiring a Female Travel &amp; Tours Consultant with basic to professional-level experience in travel &amp; tourism.Key ResponsibilitiesInternational &amp; Domestic Tours<ul><li>Create and sell international &amp; domestic tour packages</li><li>Prepare itineraries, quotations, and costings</li><li>Coordinate with hotels, transport providers, and tour operators</li><li>Guide clients regarding visa requirements and travel documentation</li><li>Handle destinations such as Turkey, Dubai, Saudi Arabia, Malaysia, Thailand, Hunza, Skardu, Naran, Swat, Murree, etc.</li></ul>Sales &amp; Customer Handling<ul><li>Handle inquiries via phone, WhatsApp, email, and walk-ins</li><li>Follow up on leads and convert them into bookings</li><li>Maintain booking records and customer data</li><li>Achieve monthly sales targets</li><li>Provide professional customer service</li></ul>Requirements✅ Female candidate only ✅ Minimum 6 months experience in a travel agency (Tours / Packages) ✅ Candidates with strong interest and basic travel knowledge may also apply ✅ Good communication &amp; sales skills ✅ Ability to prepare basic itineraries and quotations ✅ Basic computer skills (WhatsApp Business, Excel, Email)Job Type: Full-timeWork Location: In person

Female Travel & Tours Consultant

Luminey

Job Title: Automobile Salesman Location: Bahria Town, Lahore Working Hours: 11:00 AM &ndash; 8:00 PM (Monday to Saturday) Employment Type: Full-TimePosition OverviewWe are seeking an enthusiastic and customer-oriented Automobile Salesman with practical experience in vehicle sales. The successful candidate will guide customers through the entire purchasing process, offer knowledgeable advice on available vehicles, and deliver a smooth and professional buying experience.Key Duties<ul><li>Welcome showroom visitors and assist them in selecting vehicles that suit their needs and financial plans.</li><li>Assess customer requirements and clearly explain vehicle models, features, pricing, and benefits.</li><li>Coordinate and conduct test drives while demonstrating vehicle performance and specifications.</li><li>Negotiate pricing and finalize sales agreements effectively.</li><li>Stay updated on stock availability, new vehicle launches, and current market trends.</li><li>Prepare and process sales documentation accurately and follow up on potential leads to increase conversions.</li><li>Collaborate with the management team to achieve and exceed monthly sales targets.</li><li>Ensure the showroom remains well-organized and deliver exceptional customer service at all times.</li></ul>Candidate Requirements<ul><li>1&ndash;2 years of proven experience in automobile or vehicle sales.</li><li>Excellent communication, negotiation, and customer-handling skills.</li><li>Solid knowledge of vehicle features, specifications, and industry trends.</li><li>Self-motivated, confident, and performance-driven personality.</li><li>Ability to work independently and consistently meet sales targets.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Salesman-Bahria Town

Explore 645+ Customer guide in Lahore this January. Find roles across top companies and apply now to boost your career.