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customer operations manager

Client of Involved Solutions

About the role: <ul> <li>Support the PMO Director in planning, tracking, and governing customer operations transformation projects.</li> <li>Build visibility across key metrics, KPIs, and project milestones through structured reporting and dashboards.</li> <li>Coordinate stakeholders across multiple departments to ensure timelines, deliverables, and quality standards are met.</li> <li>Drive consistency and documentation across customer processes to enable scalable operations and improved experience.</li> <li>Contribute to the design and rollout of PMO frameworks, templates, and reporting standards.</li> </ul> About you: <ul> <li>6-8 years' experience in transformation, PMO, or project delivery within large organisations.</li> <li>Strong background in governance, reporting, and performance tracking.</li> <li>Skilled in Power BI or equivalent tools to build performance visibility.</li> <li>Excellent stakeholder management and communication skills.</li> <li>PMP certification or PMO experience within customer operations is highly desirable.</li> </ul>

PMO Transformation Manager (Customer Operations)

Keeta

<div>
 
 Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong, Saudi Arabia, UAE, Kuwait, Qatar and Brazil.
 
 
 
 
 
 We&rsquo;re hiring a strategic, data-driven, and customer-obsessed Customer Experience leader to own and accelerate our CE function across multiple countries. This role blends strategy, operational discipline, and cross-functional influence&mdash;partnering with Country GMs, functional leaders, and outsourced contact centers to deliver exceptional customer experiences at scale while continuously improving efficiency and cost-to-serve.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Set the
 
 CE strategy + roadmap
 
 tied to NPS/CSAT/DSAT and business impact (retention, revenue per order, order lifecycle time)
 </li>
 <li>
 Scale and standardize CE operations across markets (WFM, BPI, TQA, VOC)
 </li>
 <li>
 Lead BPO/vendor governance: SLAs, quality, cost, ramp-up/down, and risk mitigation
 </li>
 <li>
 Improve the end-to-end customer journey: onboarding &rarr; ordering &rarr; delivery &rarr; issue resolution &rarr; refunds/compensation
 </li>
 <li>
 Build strong operating rhythms: KPIs, dashboards, QBRs, escalation paths, and real-time adherence
 </li>
 <li>
 Lead crisis/incident management with calm execution and clear communication
 </li>
 <li>
 Ensure compliance, privacy, and risk controls across markets and partners
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 
 8&ndash;12+ years
 
 in CE/Operations (on-demand: food delivery, ride-hailing, e-commerce preferred)
 </li>
 <li>
 Proven experience scaling
 
 multi-market CE
 
 , ideally across in-house + BPO models
 </li>
 <li>
 Strong analytics + systems thinking (Zendesk / Dynamics / CRM + WFM/QA tools)
 </li>
 <li>
 Confident cross-functional leader with strong stakeholder management
 </li>
 <li>
 
 Fluent English &amp; Mandarin
 
 (multi-market + vendor collaboration)
 </li>
 </ul>
 
 
 
 
 
 Why Keeta?
 
 
 <ul>
 <li>
 Innovation-Driven: Keeta uses the advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster.
 </li>
 <li>
 Fast-Growing &amp; Dynamic: Keeta is expanding quickly, offering endless opportunities for personal and professional growth.
 </li>
 <li>
 Global Impact: Join a company that&rsquo;s transforming the way people enjoy food, impacting communities around the world.
 </li>
 </ul>
 
 
 
 
 📍
 
 Location:
 
 Middle East (
 
 UAE or Bahrain
 
 ) | Multi-country scope
 
 
 #Hiring #MandarinRequired #EnglishMandarin #BilingualRole #SoutheastAsia #SEA #Singapore #HongKong #Malaysia #CustomerExperience #CXLeadership #ContactCenter
 
</div>

Country Head of Customer Experience

ByteDance

<div>
 
 Responsibilities
 
 
 About the team:
 
 The Information Systems team at ByteDance builds and enhances the company&rsquo;s internal enterprise platforms, powering critical functions across procurement, contract, workplace services, human resources, finance, legal, and more. We own the full product lifecycle, from strategic planning and solution design to implementation, configuration, security, and continuous optimization. Our mission is to deliver secure, scalable, and user friendly internal products that improve operational efficiency, enable data driven decisions, and support ByteDance&rsquo;s rapidly evolving global business.
 
 
 Role Summary:
 
 We are seeking a Product Operations Manager to build and scale our product operations capabilities. This role serves as the bridge between Product Management, Engineering, and internal business users, driving alignment, orchestrating workflows, transforming feedback into insights, and establishing mechanisms that elevate clarity, decision making, and execution across the organization.
 
 
 The role anchors on three strategic pillars:
 
 - Voice of Customer Program: Build a structured feedback engine across multiple channels that captures user sentiment, identifies systemic issues, and channels insights directly into product decisions.
 
 - Product Analytics &amp; Insights: Develop instrumentation, dashboards, and reporting that provide insights into product usage, behavior, operational efficiency, and adoption trends.
 
 - Operational Excellence: Design processes, tools, and governance models that reduce friction, scale execution, and enable product teams to move faster with confidence and alignment. This includes creating market research, training materials, partnering with stakeholders to drive product adoption, and ensuring users understand how to fully leverage new features and workflows.
 
 
 Responsibilities
 
 - Establish and scale product operations frameworks that improve clarity, execution, and decision making across Product, Engineering, and business teams.
 
 - Build mechanisms to collect, synthesize, and operationalize user feedback, ensuring insights directly influence product priorities.
 
 - Develop product analytics and reporting that illuminate usage patterns, user behavior, and adoption trends.
 
 - Drive alignment across cross functional teams by coordinating workflows and managing dependencies.
 
 - Create and maintain standardized operating models, documentation, and SOPs that support predictable delivery and reduce operational friction.
 
 - Lead enablement efforts, including training, communication, and adoption programs to ensure users fully leverage product capabilities.
 
 - Partner with stakeholders to understand needs, resolve issues, and provide high value operational support that improves the end to end product experience.
 
 - Communicate product and operational updates clearly and consistently to leadership and partners, ensuring the right information flows to the right audiences at the right time.
 
 - Champion automation, tooling, and scalable processes that reduce manual effort and enhance organizational efficiency.
 
 
 
 Qualifications
 
 
 Minimum Qualification(s):
 
 - 5+ years of experience in product operations, product management, business operations, or program management in a fast paced technology environment.
 
 - Strong product intuition and business acumen; able to quickly interpret product strategies, risks, and expected outcomes.
 
 - Proven track record implementing scalable operational frameworks, feedback systems, or analytics programs.
 
 - Demonstrated ability to influence without authority, synthesize information across teams, and drive alignment amongst senior stakeholders.
 
 - Excellent communication skills, written and verbal, with the ability to simplify complex information for different audiences.
 
 - Strong analytical mindset; experience working with product usage data, dashboards, and KPI frameworks to inform decisions.
 
 - Highly organized, detail driven, proactive, and responsive. Consistently follows through and moves work forward in ambiguity.
 
 
 Preferred Qualification(s):
 
 - Familiarity with enterprise internal systems or B2B platforms (procurement, contract lifecycle, workplace services, ERP, or HRIS is a plus).
 
 - Experience building VOC or product analytics programs from 0 to 1.
 
 - Demonstrated experience applying automation or AI to operational workflows.
 
 
 
 About Us
 
 
 Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.&ZeroWidthSpace;
 
 
 
 
 Why Join ByteDance
 
 
 Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.&ZeroWidthSpace;
 
 As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 
 Diversity &amp; Inclusion&ZeroWidthSpace;
 
 ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
</div>

Product Operations Manager - Corporate Information System

Location: 
Dubai
 
Team: 
Product
 
Employment Type: 
Regular
 
Job Code: 
A09124
 
Responsibilities
 
About the team: 
The Information Systems team at ByteDance builds and enhances the company’s internal enterprise platforms, powering critical functions across procurement, contract, workplace services, human resources, finance, legal, and more. We own the full product lifecycle, from strategic planning and solution design to implementation, configuration, security, and continuous optimization. Our mission is to deliver secure, scalable, and user friendly internal products that improve operational efficiency, enable data driven decisions, and support ByteDance’s rapidly evolving global business.
 
Role Summary: 
We are seeking a Product Operations Manager to build and scale our product operations capabilities. This role serves as the bridge between Product Management, Engineering, and internal business users, driving alignment, orchestrating workflows, transforming feedback into insights, and establishing mechanisms that elevate clarity, decision making, and execution across the organization.
 
The role anchors on three strategic pillars: 
<ul>
<li>Voice of Customer Program: Build a structured feedback engine across multiple channels that captures user sentiment, identifies systemic issues, and channels insights directly into product decisions.</li>
<li>Product Analytics & Insights: Develop instrumentation, dashboards, and reporting that provide insights into product usage, behavior, operational efficiency, and adoption trends.</li>
<li>Operational Excellence: Design processes, tools, and governance models that reduce friction, scale execution, and enable product teams to move faster with confidence and alignment. This includes creating market research, training materials, partnering with stakeholders to drive product adoption, and ensuring users understand how to fully leverage new features and workflows.</li>
</ul>
Responsibilities
 <ul>
<li>Establish and scale product operations frameworks that improve clarity, execution, and decision making across Product, Engineering, and business teams.</li>
<li>Build mechanisms to collect, synthesize, and operationalize user feedback, ensuring insights directly influence product priorities.</li>
<li>Develop product analytics and reporting that illuminate usage patterns, user behavior, and adoption trends.</li>
<li>Drive alignment across cross functional teams by coordinating workflows and managing dependencies.</li>
<li>Create and maintain standardized operating models, documentation, and SOPs that support predictable delivery and reduce operational friction.</li>
<li>Lead enablement efforts, including training, communication, and adoption programs to ensure users fully leverage product capabilities.</li>
<li>Partner with stakeholders to understand needs, resolve issues, and provide high value operational support that improves the end to end product experience.</li>
<li>Communicate product and operational updates clearly and consistently to leadership and partners, ensuring the right information flows to the right audiences at the right time.</li>
<li>Champion automation, tooling, and scalable processes that reduce manual effort and enhance organizational efficiency.</li>
</ul>
Qualifications
 
Minimum Qualification(s): 
<ul>
<li>5+ years of experience in product operations, product management, business operations, or program management in a fast paced technology environment.</li>
<li>Strong product intuition and business acumen; able to quickly interpret product strategies, risks, and expected outcomes.</li>
<li>Proven track record implementing scalable operational frameworks, feedback systems, or analytics programs.</li>
<li>Demonstrated ability to influence without authority, synthesize information across teams, and drive alignment amongst senior stakeholders.</li>
<li>Excellent communication skills, written and verbal, with the ability to simplify complex information for different audiences.</li>
<li>Strong analytical mindset; experience working with product usage data, dashboards, and KPI frameworks to inform decisions.</li>
<li>Highly organized, detail driven, proactive, and responsive. Consistently follows through and moves work forward in ambiguity.</li>
</ul>
Preferred Qualification(s): 
<ul>
<li>Familiarity with enterprise internal systems or B2B platforms (procurement, contract lifecycle, workplace services, ERP, or HRIS is a plus).</li>
<li>Experience building VOC or product analytics programs from 0 to 1.</li>
<li>Demonstrated experience applying automation or AI to operational workflows.</li>
</ul>
Job Information
 
About Us
 
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
 
Why Join ByteDance
 
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
 
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
Diversity & Inclusion
 
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Foodmax

<div>
 
 Main responsibilities:
 
 
 1. Conduct in-depth research on corporate cafeterias, hotels, and branded catering markets, fully understand customer needs, market dynamics, and competitive products, regularly produce high-quality analysis reports, and effectively implement valuable suggestions to boost performance.
 
 
 2. Based on data analysis and research, grasp different customer needs, and continuously optimize customer solutions. Develop operational strategies in stages, covering product listings, marketing plans, and sales tools, to increase market share and gross profit scale for specific customers.
 
 
 3. Responsible for the full-process operation of customers, including market development, customer relationship maintenance, and customer value-added services. Specifically, it involves quotation and pricing, reconciliation and invoicing, improving customer order gross profit, optimizing fulfillment plans, etc., to ensure the achievement of project performance goals.
 
 
 4. Maintain product information and prices to ensure data accuracy. Analyze key performance indicators such as GMV, gross profit, product penetration rate, and retention rate, and regularly compile cost reports to provide data support for business decisions.
 
 
 5. Establish and refine customer management rules and procedures, implement meticulous management of customer information, and ensure that customer data is accurate, complete, and updated in a timely manner.
 
 
 6. Collaborate with sales, backend, finance, and other departments to ensure smooth service throughout the entire process from customer order placement to after-sales service, and enhance customer experience.
 
 
 
 
 
 Job requirements:
 
 
 1. Bachelor's degree or above, with over 2 years of experience in market or product operation in the fresh food industry, skilled in conducting research and producing reports.
 
 
 2. Possess clear logical thinking, strong problem-solving abilities, and a keen sensitivity to data.
 
 
 3. Excellent cross-departmental communication and project coordination skills, adept at integrating resources.
 
 
 4. Strong team spirit, good communication skills, and strong ability to handle pressure.
 
 
 5. Possess the ability to solve complex problems.
 
 
 
 
 
 主要职责：
 
 
 1.深入研究企事业食堂、酒店和品牌餐饮市场，全面了解客户需求、市场动态及竞品情况，定期输出高质量分析报告，并将有价值的建议有效落地执行，助力业绩提升。
 
 
 2.基于数据分析与调研，把握不同客户需求，持续优化客户解决方案。分阶段制定运营策略，涵盖商品清单、营销方案、销售工具，提升特定客户市场占有率与毛利规模。
 
 
 3.负责客户的全流程运营，包括市场开发、客户关系维护及客户增值服务。具体涉及报价定价、对账开票、提升客单毛利、优化履约方案等，确保达成项目业绩目标。
 
 
 4.维护商品信息与价格，确保数据准确无误。统计分析关键业绩数据，如GMV、毛利、商品渗透率、留存率等，定期编制成本报表，为业务决策提供数据支持。
 
 
 5.建立并完善客户管理规则与流程，对客户信息进行精细化管理，确保客户数据准确、完整且及时更新。
 
 
 6.协同销售、后端、财务等部门，保障客户从下单到售后的全流程服务顺畅，提升客户体验。
 
 
 
 
 
 岗位要求：
 
 
 1.本科及以上学历，2年以上生鲜行业市场或商品运营经验，擅长调研并出具报告。
 
 
 2.逻辑思维清晰，具备较强的问题解决能力和数据敏感度。
 
 
 3.跨部门沟通与项目协调能力佳，善于整合资源。
 
 
 4.团队合作精神强，沟通好，抗压能力强。
 
 
 5.具备复杂问题解决能力。
 
 
 
 
 
 
 公司简介：
 
 
 
 Foodmax 是中国领先的生鲜零售平台叮咚买菜旗下的全球生鲜供应链服务核心品牌。依托叮咚买菜强大的供应链体系与数字化能力，迅速发展成为一家国际化生鲜供应链企业.
 
 
 
 
 
 Foodmax构建了覆盖&ldquo;产地直采-跨境清关-商品开发-仓储加工-冷链物流-销售服务为一体&rdquo;的全链路服务体系，通过深度合作全球优质产区与食品企业，为海外市场提供高品质肉类、海鲜、果蔬、乳制品及预制食品。自建智能仓储系统，全温层冷链网络，全程冷链运输配送，实现从源头到终端的全程品控，确保食材新鲜度与安全标准。
 
 
 
 
 
 未来，Foodmax将持续通过数据驱动选品、定制化供应链解决方案和可持续采购战略，赋能餐饮企业、零售商及消费者，打造更高效、更绿色的全球食品流通生态，目前主要辐射区域为东南亚（新加坡），中东（迪拜、沙特），北美等。 了解更多关于Foodmax信息，请点击 https://foodmax.me/home
 
 
 
 
 
 关于叮咚买菜 ，NYSE: DDL，创立于2017年5月，总部位于中国上海，是一家专注美好食物的生鲜供应链企业，2021年纳斯达克上市，2024年营收突破35.9亿美元，布局中国核心城市，服务中国用户1亿+，是全球首家在生鲜领域实现盈利的大型生鲜食品企业。 了解更多关于叮咚买菜DDL 的信息，请点击https://www.100.me/home/index
 
 
 
</div>

Commodity Specialist

Antal

Position Name : General ManagerOne of our clients in the restaurant &amp; hospitality industry-a fast-growing, chef-driven caf&eacute; group is looking for a General Manager for their business fast growing operations. The General Manager oversees the full caf&eacute; and restaurant operations across all branches, ensuring business growth, operational excellence, financial performance, and brand consistency. This role is responsible for strategic planning, staff leadership, menu development oversight, cost control, and driving customer satisfaction. The General Manager ensures that all departments function in alignment with company goals and maintains high standards in product quality, service, and overall business performance.Location: Kuwait Years of Experience: Minimum 7-10 years of experience in the F&amp;B or hospitality industry, with at least 3 years in a senior leadership role.Education: Bachelors degree in Hospitality Management, Business Administration, or related field.Reports To: Owner / Managing DirectorDirect Reports: Operations Manager, Area Manager, Executive Chef, Head Chef, Finance Manager, Marketing Manager, Quality Control Manager, HR, Store ManagersNotice Period: Immediate joiners or a maximum one-month notice period.Job Description1. Business Growth &amp; Strategy<ul><li>Develop long-term business strategies to support expansion, revenue growth, and brand positioning.</li><li>Analyze market trends and competitor activities to identify opportunities for improvement and innovation.</li><li>Lead the planning and execution of new store openings or major operational initiatives.</li><li>Ensure the brand remains competitive through menu updates, pricing decisions, and customer engagement strategies.</li></ul>2. Financial Management<ul><li>Oversee the financial performance of all branches including sales, cost control, and profitability.</li><li>Approve budgets for operations, marketing, purchasing, and manpower planning.</li><li>Review P&amp;L reports, variances, and financial forecasts to ensure effective cost management.</li><li>Ensure proper cash handling, inventory control, and compliance with financial policies.</li></ul>3. Operations Leadership<ul><li>Ensure smooth and efficient operations in all branches through direct supervision of key department heads.</li><li>Establish and monitor operational policies, SOPs, and brand standards.</li><li>Ensure strong coordination between kitchen, service, purchasing, HR, store managers, and support departments.</li><li>Regularly conduct site visits to review service quality, cleanliness, staff performance, and customer satisfaction.</li></ul>4. Product Quality &amp; Kitchen Performance<ul><li>Work closely with Executive Chef, Head Chef, and Quality Control Manager to maintain food consistency and safety.</li><li>Approve new menu items, costings, and seasonal promotions.</li><li>Ensure compliance with food hygiene standards, kitchen productivity, and recipe accuracy.</li></ul>5. Human Resources &amp; Staff Development<ul><li>Provide leadership to all employees and department managers.</li><li>Approve recruitment plans, training programs, and staff performance evaluations.</li><li>Address employee concerns, disciplinary actions, and incentive programs when needed.</li><li>Maintain a positive organizational culture based on teamwork, respect, and high standards.</li></ul>6. Customer Experience &amp; Brand Management<ul><li>Ensure that every branch delivers exceptional service and consistent brand experience.</li><li>Respond to major customer escalations and implement corrective measures.</li><li>Oversee marketing initiatives, campaigns, and brand identity with the Marketing Manager.</li><li>Drive initiatives that increase customer loyalty and repeat visits.</li></ul>7. Compliance &amp; Company Policies<ul><li>Ensure compliance with all local laws, health and safety regulations, and internal company policies.</li><li>Monitor adherence to operational SOPs, HR policies, and food safety procedures.</li><li>Ensure documentation, audits, and company reports are accurate and submitted on time.</li></ul>8. Reporting &amp; Communication<ul><li>Provide clear and timely communication between the management team and the owners.</li><li>Submit weekly, monthly, and quarterly performance reports.</li><li>Lead management meetings and ensure all departments are aligned with company objectives.</li></ul>QUALIFICATIONS &amp; REQUIREMENTS<ul><li>Strong leadership, communication, and decision-making skills.</li><li>Proven track record in multi-branch operations, financial analysis, and staff management.</li><li>Excellent understanding of food safety, quality standards, customer service, and marketing principles.</li><li>Ability to work under pressure, lead diverse teams, and meet business targets.</li></ul>WORKING CONDITIONS<ul><li>Full-time position with flexible hours depending on operational needs.</li><li>Requires regular visits to all branches and central kitchen operations.</li><li>May involve extended working hours during peak seasons or special events.</li></ul>Note: We thank all applicants for their interest however, only those candidates who are shortlisted will be contacted.Job Type: Full-timePay: Up to AED15,000.00 per month

General Manager - GCC - Hospitality

Majid Al Futtaim

Overview Join to apply for the Assistant Store Manager - eleventy role at Majid Al Futtaim.JOB TITLE Assistant Store Manager Majid Al Futtaim Lifestyle Operations Role Summary The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle. Role Profile <ul><li>Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.</li><li>Drive the Store team to deliver the highest levels of customer service at all times.</li><li>Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.</li><li>Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.</li><li>Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.</li><li>Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.</li><li>Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.</li><li>Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.</li></ul> Requirements <ul><li>Diploma - High school certificate</li><li>Qualification in Retail related field is an added advantage</li><li>Minimum 4-5 years' industry experience</li><li>Management skills.</li></ul> Attributes <ul><li>Seniority level: Mid-Senior level</li><li>Employment type: Full-time</li><li>Job function: Sales and Business Development</li><li>Industries: Retail</li></ul>

Assistant Store Manager - eleventy

Explore 5180+ Customer operations manager in Dubai this January. Find roles across top companies and apply now to boost your career.

5180 customer operations manager jobs IN Dubai

PMO Transformation Manager (Customer Operations)

Country Head of Customer Experience

Product Operations Manager - Corporate Information System

Product Operations Manager - Corporate Information System

Commodity Specialist

General Manager - GCC - Hospitality

Assistant Store Manager - eleventy