customer success manager

customer executive sales

retail consultant

customer relationship management specialist

Tech Mahindra

<div>
 
 
 Job Title: Business Analyst with CRM &amp; Wealth Mgt
 
 
 
 
 Experience: 8+ years
 
 
 
 
 Location: Pune
 
 
 
 
 Domain: Banking
 
 
 
 
 Budget: upto 25LPA (on case-to-case basis)
 
 
 
 
 Notice Period: upto 30 Days
 
 
 
 
 
 
 The workweek will consist of three days at the client location, although this may change according to business needs.
 
 
 
 
 
 
 Skillset:
 
 
 
 &middot; 8+ years in the technology change space with a background in CRM transformation initiatives in the financial/wealth management domain
 
 
 &middot; Self-motivated, proactive and able to work independently, perform multiple tasks and take decisions where necessary, under minimal supervision
 
 
 &middot; Should demonstrate accountability and ownership over and above assigned tasks
 
 
 &middot; Strong analytical and logical thought process to be able to independently drive and influence positive changes
 
 
 &middot; High level of curiosity and a keenness for constant improvement
 
 
 &middot; Tenacious and resilient, able to operate in fast moving environment with attention to details
 
 
 &middot; Good presentation skills, being able to structure the communication points &amp; lead audiences through the key messages
 
 
 &middot; Good team player and willingness to go the &lsquo;extra mile&rsquo; to achieve common team goals
 
 
 
 
 
 
 Soft skills
 
 
 
 &middot; Good communication skills, being able to speak the &lsquo;business&rsquo; and &lsquo;tech&rsquo; language
 
 
 &middot; Good presentation skills, being able to structure the communication points &amp; lead audiences through the key messages
 
 
 &middot; Team player with an open mindset
 
 
 &middot; Sense of ownership, not just &lsquo;passing the job&rsquo;
 
 
 
 
 
 
 Domain or platform knowlegde / experience:
 
 
 
 &middot; Closely with Emerging Markets Transformation team and business stakeholders for implementing solutions to business problems.
 
 
 &middot; Interactions with business user communities
 
 
 &middot; Able to drive discussions with user to understand and capture business requirements, and communicate / &lsquo;sell&rsquo; solution proposals
 
 
 &middot; Handle &amp; manage user queries, including e2e incident management
 
 
 &middot; Support in overall Change Management, including interactions to drive up user awareness
 
 
 &middot; Conduct training, develop training materials
 
 
 &middot; Managing CRM SharePoint page
 
 
 &middot; Managing solution design
 
 
 &middot; Ability to collaborate with architects and development team to translate business requirements into solution designs
 
 
 &middot; Creative thinking, think out of box
 
 
 &middot; Good understanding of Salesforce capabilities and peripheral system capabilities
 
 
 &middot; Good architectural awareness, take into consideration to develop lasting solution
 
 
 &middot; Own UAT testing &amp; managing BISO, TISO approvals, and L2 sign offs
 
 
 &middot; Manage the Sprint demo, L1/L2 walkthrough and seeing through the sign offs
 
 
 &middot; Able to work well with developers &amp; testers and at times do mini- project management, as role will be critical in seeing through e2e lifecycle of an initiative
 
 
 &middot; Managing interactions with other squads / tribes for dependencies / joint initiatives
 
 
 &middot; Leading investigations into incidents / production issues / data inaccuracies
 
 
 &middot; Good and structured investigative approach
 
 
 &middot; Comfortable in handling large amount of data as may be required to do reconciliations
 
</div>

Customer Relationship Management Specialist

MediBuddy

<div>
 
 About The Role -
 
 
 
 As a Relationship Manager - Provider Enablement &amp; Vendor Management at MediBuddy,
 
 
 you will be responsible for enabling and supporting our healthcare provider partners through the
 
 
 implementation of the Provider Central Portal, ensuring they are trained, onboarded, and
 
 
 actively using its features. In addition, you will manage end-to-end provider/vendor
 
 
 relationships, resolve operational and payment issues, and ensure contractual and service-level
 
 
 compliance to deliver a smooth provider experience.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Provider Onboarding &amp; Portal Implementation
 </li>
 <li>
 </li>
 <ul>
 <li>
 Guide new providers through onboarding, system setup, and configuration of the Provider Central Portal
 </li>
 <li>
 Coordinate with internal stakeholders (Product/Tech/Operations) to ensure successful portal activation and integration into the provider&rsquo;s workflow
 </li>
 <li>
 Monitor and drive adoption of key portal features such as slot management, appointment visibility, fulfillment tracking, and billing
 </li>
 </ul>
 <li>
 Provider Training &amp; Continuous Enablement
 </li>
 <li>
 </li>
 <ul>
 <li>
 Conduct live and recorded training sessions to educate providers on portal usage and best practices
 </li>
 <li>
 Provide updated training collateral and user guides for new features or process updates
 </li>
 <li>
 Act as the go-to resource for resolving first-level functional queries on the portal
 </li>
 </ul>
 <li>
 Vendor Relationship Management
 </li>
 <li>
 </li>
 <ul>
 <li>
 Build strong and strategic relationships with assigned hospitals, clinics, and diagnostic centers
 </li>
 <li>
 Ensure providers comply with agreed operational protocols, documentation norms, and SLA requirements
 </li>
 <li>
 Conduct regular review meetings and maintain feedback loops for continuous improvement
 </li>
 </ul>
 <li>
 Issue Resolution &amp; Payment Coordination
 </li>
 <li>
 </li>
 <ul>
 <li>
 Act as the escalation point for provider grievances related to operational issues, consultation discrepancies, or system limitations
 </li>
 <li>
 Proactively identify and resolve payment-related concerns including delays, mismatches, or reconciliation errors
 </li>
 <li>
 Liaise with Finance, Operations, and Provider Support teams to ensure timely resolution and clear communication to the provider
 </li>
 <li>
 Track and follow up on payment status, escalations, and pending settlements
 </li>
 </ul>
 <li>
 Vendor Performance Monitoring
 </li>
 <li>
 </li>
 <ul>
 <li>
 Analyze and report on key performance indicators including fulfillment rates, portal adoption, and SLA breaches
 </li>
 <li>
 Share regular feedback and performance dashboards with providers to align expectations and drive accountability
 </li>
 <li>
 Recommend corrective actions and support implementation to improve provider performance
 </li>
 </ul>
 <li>
 Documentation &amp; Reporting
 </li>
 <li>
 </li>
 <ul>
 <li>
 Maintain comprehensive records of provider onboarding status, escalations, payment resolutions, and performance
 </li>
 <li>
 Generate monthly reports on provider health, adoption metrics, and open issues
 </li>
 <li>
 Provide structured input to product, operations, and finance teams to improve tools and policies
 
 
 
 </li>
 </ul>
 </ul>
 
 Key Requirements:
 
 
 
 <ul>
 <li>
 Strong communication and stakeholder management skills
 </li>
 <li>
 Excellent problem-solving and conflict resolution abilities
 </li>
 <li>
 Customer-centric mindset with attention to detail
 </li>
 <li>
 Ability to understand systems/processes and conduct effective training
 </li>
 <li>
 Proficiency in CRM tools, Excel/Google Sheets, and ticketing systems
 </li>
 <li>
 Organized, self-driven, and capable of managing multiple providers simultaneously
 </li>
 <li>
 Bachelor&rsquo;s degree in Healthcare Management, Business Administration, or related field
 </li>
 <li>
 2-4 years of experience in provider/vendor management, operations, or support functions, preferably in a healthcare or health-tech setup
 </li>
 <li>
 Hands-on experience with issue resolution, payment follow-ups, and cross-functional coordination
 </li>
 <li>
 What is MediBuddy?
 </li>
 <li>
 MediBuddy is India&rsquo;s largest on-demand, full-stack digital healthcare platform that helps patients access multiple healthcare services. It gives users 24x7 access to high-quality healthcare at their fingertips. MediBuddy helps its users consult specialist doctors, order medicines and book lab tests from the comfort of their homes. It is also a partner to several leading corporate customers in the country and helps their employees access multiple healthcare benefits. MediBuddy users have access to online doctor consultations, wellness, preventive care services, fitness and hospitalization offered by its pan-India network of healthcare providers with its unparalleled reach.
 </li>
 </ul>
</div>

Relationship Manager - In-Clinic Consults

Acoustic

<div>
 
 As a member of the broader Acoustic Customer Success Organization, a Customer Success Associate acts as a bridge between Acoustic and its Customer's playing a pivotal role in ensuring that our customers achieve rapid time to value from their investment in Acoustic Connect working closely with the assigned Customer Success Director&nbsp;and various internal Acoustic stakeholders.&nbsp;
 
 
 &nbsp;
 
 
 
 
 The Role
 
 
 
 
 Throughout the customer lifecycle, the Customer Success Associate will support the provision of:
 
 <ul>
 <li>
 
 Onboarding Customers
 
 :&nbsp;This involves guiding customers through the initial setup and usage of Acoustic Connect. The Customer Success Associate ensures that customers are comfortable and well-informed about the product's features and capabilities as it relates to their business and in line with the Customer's Success Plan.&nbsp;
 </li>
 <li>
 
 Customer Training
 
 :&nbsp;Ensuring the customer knows how and where to access the relevant training materials, in some instances facilitating training sessions, either one-on-one or in groups, to help customers use Acoustic Connect efficiently &amp; effectively. &nbsp;
 </li>
 <li>
 
 Customer Support
 
 :&nbsp;As required, triaging and prioritizing customer support tickets and working alongside Support to track resolutions and ticket closures.&nbsp;
 </li>
 <li>
 
 Relationship Management
 
 :&nbsp;Facilitating strong relationships with customers, acting as an internal conduit ensuring all parties maintain their commitments &amp; obligations as it relates to Acoustic Connect usage and adoption, regularly check in with customers to maintain momentum, gauge satisfaction and identify any areas for improvement.&nbsp;
 </li>
 <li>
 
 Feedback Gathering
 
 : Collecting and analyzing customer feedback to provide insights to product development &amp; product marketing teams whilst also seeking positive customer references and proof points. To excel as a Customer Success Associate, professionals need to possess a diverse set of skills, both technical and interpersonal:&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Required Skills
 
 &nbsp;
 
 <ul>
 <li>
 
 Communication Skills
 
 :&nbsp;Strong verbal and written communication abilities are crucial for interacting with customers and explaining Acoustic Connect in a comprehensible manner.&nbsp;
 </li>
 <li>
 
 Empathy
 
 :&nbsp;Understanding and empathizing with customer needs and challenges, earning trust and delivering a personalized experience.&nbsp;
 </li>
 <li>
 
 Problem-Solving
 
 :&nbsp;The ability to analyze situations, identify issues, and support the implementation of effective solutions to&nbsp;address customer concerns promptly.&nbsp;
 </li>
 <li>
 
 Technical Proficiency
 
 :&nbsp;Familiarity with Acoustic Connect and a general understanding of the technology behind it to enable a Customer Success Associate to provide better support and training.&nbsp;
 </li>
 <li>
 
 Organization
 
 :&nbsp;Managing multiple customer accounts, internal &amp; external stakeholders and tasks requires excellent organizational skills to keep track of customer interactions, follow-ups, and milestones to ensure a seamless customer experience.&nbsp;
 </li>
 <li>
 
 Customer-Oriented Mindset
 
 :&nbsp;Putting the customer's needs first and striving to exceed their expectations is essential for success in this role.&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Tools and technologies
 
 &nbsp;
 
 
 Customer Success Associates use a variety of tools and technologies to effectively manage their responsibilities and engage with customers:&nbsp;
 
 <ul>
 <li>
 
 Customer Relationship Management (CRM) Software &amp; Customer Success Platforms:
 
 &nbsp;Salesforce to help track customer interactions, managing accounts, and analyzing data. Planhat to monitor customer health scores, track usage patterns, automate customer success processes, analyze customer data and generate insights to improve customer success strategies.&nbsp;
 </li>
 <li>
 
 Communication Tools
 
 :&nbsp;Outlook, Microsoft Teams, and Slack facilitate seamless customer communication.&nbsp;
 </li>
 <li>
 
 Help Desk Software
 
 :&nbsp;Zendesk&nbsp;for managing customer support tickets and ensuring timely resolution of issues.&nbsp;
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1-2 years of experience in customer success, account management, or a related customer-facing role.&nbsp;
 </li>
 <li>
 Experience with SaaS, MarTech, or marketing automation platforms is a plus.&nbsp;
 </li>
 <li>
 Knowledge of customer success platforms and support tools such as Salesforce, Planhat, Zendesk, or similar.&nbsp;
 </li>
 </ul>
</div>

Customer Success Manager

Tata Consultancy Services

<div>
 
 
 
 TCS Chennai hiring Conveyancing Specialist!
 
 
 
 
 
 
 
 
 
 
 
 Role
 
 : Conveyancing Specialist
 
 
 
 Skill/Function
 
 : Legal
 
 
 
 Experience
 
 : 2 years to 10 years
 
 
 
 Job
 
 
 Location
 
 : TCS Chennai
 
 
 
 Shift
 
 : IST 3.30 AM/4.30 AM to 1.30 PM/2.30 PM
 
 
 
 
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Graduate in Law (Bachelor&rsquo;s in law /Master&rsquo;s in law)
 </li>
 <li>
 Conveyancing knowledge and experience of handling real estate contracts
 </li>
 <li>
 Knowledge in contracts management, drafting, lease abstraction, lease management
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Position Summary:
 
 
 <ul>
 <li>
 In-depth knowledge of conveyancing, contracts management, contract drafting, lease abstraction, lease management
 </li>
 <li>
 Ability to provide expert advice and guidance to clients and colleagues.
 </li>
 <li>
 Identifying and mitigating potential risks in transactions, ensuring compliance with legal and regulatory requirements.
 </li>
 <li>
 Building and maintaining relationships with clients, providing exceptional customer service, and managing client expectations throughout the contracts management process.
 </li>
 <li>
 Providing training and development opportunities for team members to enhance their skills and knowledge.
 </li>
 <li>
 Updating daily, monthly reports and trackers
 </li>
 <li>
 Ability to work independently and ability to multitask
 </li>
 </ul>
 
 
 
 
 
 Core Competencies:
 
 
 <ul>
 <li>
 Problem-Solving Skills: Ability to identify issues, analyse root causes, and implement effective solutions within defined guidelines.
 </li>
 <li>
 Interpretation Skills: Strong capability to interpret critical information, including legal documents and process requirements.
 </li>
 <li>
 Process Orientation: Understanding of process flows and adherence to operational guide rails.
 </li>
 <li>
 Comprehension of Legal Terms and Language: Familiarity with property related terminology and documentation (preferred) or willingness to learn about property related processes.
 </li>
 <li>
 Business Process Understanding: Ability to quickly grasp end-to-end conveyancing processes and critical business interactions.
 </li>
 <li>
 English Proficiency (IELTS Level 6 or Equivalent minimum), including:
 </li>
 <li>
 Reading: Able to read and understand general legal processes and conveyancing-related materials with sufficient accuracy to identify obligations, and compliance requirements.
 </li>
 <li>
 Writing: Ability to draft clear, well-structured communications such as emails, reports, and documentation in a business context.
 </li>
 <li>
 Listening / Speaking: Able to engage in professional discussions with legal professionals, clients, and stakeholders in Australia, demonstrating clarity, appropriate terminology, and confidence in interpreting and explaining key documentation in the conveyancing process.
 </li>
 <li>
 Understanding BPO Requirements: Understanding of outsourcing processes and familiarity with core concepts such as SLAs and compliance related KPI metrics.
 </li>
 <li>
 Stakeholder Liaison: Ability to coordinate with various internal teams (i.e. Legal, development, sales and conveyancing team members) and serve as a point of contact for the client in the conveyancing process.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Technical and Analytical Skills:
 
 
 <ul>
 <li>
 Data Analysis and Reporting: Competence in analysing data, generating insights, and preparing accurate reports.
 </li>
 <li>
 Proficiency in Microsoft 365 (Intermediate Level): Skills in Word, Excel, PowerPoint, Outlook, and SharePoint for documentation and collaboration. (Intermediate = ability to use functions to summarise data, manage shared documents, and use collaboration tools effectively)
 </li>
 <li>
 Technology Adaptability: Ability to learn and work with various platforms and tools such as (PEXA (Property Exchange Australia), Salesforce, SAP, SharePoint, CTS (Contract Lifecycle Management), Docusign, Adobesign.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Behavioural and Soft Skills:
 
 
 <ul>
 <li>
 Attention to Detail: High accuracy in reviewing and processing documents.
 </li>
 <li>
 Time Management: Ability to prioritise tasks and meet deadlines in a fast-paced environment.
 </li>
 <li>
 Client Management Understanding: Awareness of client expectations and ability to maintain positive relationships.
 </li>
 <li>
 Resilience and Volume Handling: Capacity to perform under pressure and manage competing priorities during peak periods.
 </li>
 <li>
 Accountability: Ownership of tasks and responsibility for outcomes.
 </li>
 <li>
 Collaboration and Escalation Awareness: Team-oriented approach and understanding of escalation protocols.
 </li>
 </ul>
</div>

Legal Specialist

Tata Communications

<div>
 
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 Job Description
 
 
 
 
 
 Drive sales of new and existing accounts by adding new revenue streams, acquiring new logos or through deep product penetration for the existing set of accounts. This implies complete ownership for driving new order booking (OB) and existing revenue, for the business or the assigned set of accounts. The role is responsible to drive achievement of sales targets (OB and revenue) through sales planning, prospecting, relationship building, opportunity identification, qualification, deal pursuit and closures. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results.
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 Analysing the business potential, building the sales plan and strategies to grow existing business, develop new revenue streams and acquire new logos.
 
 
 Building key stakeholder relationships, multi-function and multi-level connects with decision makers, influencers, and executive sponsors within the accounts/partner organization.
 
 
 Building sales pipeline and manage sales projections and revenue forecasts.
 
 
 Engaging with key customers to understand their requirements and own the fulfilment throughout the sale cycle.
 
 
 Building account ownership through understanding of customer s strategic objectives, business requirements, operational challenges, buying decisions, contractual process, internal dynamics and manage key stakeholder expectations.
 
 
 Internally driving cross-functional teams such as technical Solutions, bids and commercial, finance, products, service delivery and operations
 
 
 The role may be an individual contributor or may lead a small team.
 
 
 
 
 
 Minimum qualification &amp; experience
 
 
 
 
 
 Enterprise sales experience. Should have worked with technology services companies (telecom, hardware, software, applications, cloud services) in account management role.
 
 
 
 
 
 Desired Skill sets
 
 
 
 
 
 Experience in sales motion cadence associated with forecasting, SFDC management, pipeline/funnel build
 
 
 Extensive experience in building executive relationships with key customer stakeholders.
 
 
 Expertise in drafting a Go to market plan/ customer acquisition strategy.
 
</div>

Deputy General Manager of Sales

Paritas Recruitment

<div>
 
 
 Retail / Blue Yonder Specialist - Sub-Con to Hire
 
 
 
 
 
 
 
 
 Location: Pune, Maharashtra
 
 
 
 
 
 
 Hybrid Working Model
 
 
 
 
 
 
 Competitive USD Day Rate on offer
 
 
 
 
 
 
 
 Paritas is working with a leading IT Consultancy &amp; large Oil &amp; Gas player who are looking for a Blue Yonder Specialist to join thei rteam in Pune.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Retail Expertise:
 
 Leverage at least 5+ years of retail experience to provide insights and best practices for client retail operations.
 </li>
 <li>
 
 Blue Yonder Solutions:
 
 Apply working knowledge of Blue Yonder products (e.g., CKB, ESO) to optimize processes and ensure effective solution deployment (5+ years).
 </li>
 <li>
 
 Stakeholder Management:
 
 Coordinate and manage internal and external stakeholders throughout project lifecycle&mdash;from development to delivery&mdash;ensuring alignment and timely execution.
 </li>
 <li>
 
 Expectation &amp; Escalation Management:
 
 Act as a trusted advisor, managing expectations and resolving escalations across all levels.
 </li>
 <li>
 
 Commercial Awareness:
 
 Understand product commercials and cost structures; accurately estimate new efforts, monitor ongoing project costs, and ensure financial control.
 </li>
 <li>
 
 Demand Forecasting:
 
 Collaborate with cross-functional teams to forecast demand effectively, supporting strategic planning and operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 Minimum 5+ years of retail industry experience.
 </li>
 <li>
 Hands-on experience with Blue Yonder solutions (CKB, ESO preferred) (5+ years).
 </li>
 <li>
 Strong stakeholder management and communication skills.
 </li>
 <li>
 Proven ability to manage budgets, costs, and project financials.
 </li>
 <li>
 Familiarity with demand forecasting and planning processes.
 </li>
 <li>
 Ability to work in a fast-paced, client-facing environment.
 </li>
 </ul>
 
 
</div>

Retail Consultant

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Sales Manager &ndash; Premium
 
 
 Banking
 
 
 
 
 Corporate Title: NCT
 
 
 
 
 Location: Pune, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account.
 </li>
 <li>
 Your experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 
 Acquisition
 
 
 
 <ul>
 <li>
 Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition.
 </li>
 <li>
 Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers
 
 
 
 </li>
 </ul>
 
 Relationship Building / Deepening / Cross Sell / Transition
 
 
 
 <ul>
 <li>
 Ensure consistent growth of the Advantage Banking portfolio. Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment &amp; Insurance sales to new customers along with deepening into the book.
 </li>
 <li>
 Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets.
 </li>
 <li>
 Implement customer contact programs to ensure their share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post-acquisition
 
 
 
 </li>
 </ul>
 
 Retention
 
 
 
 <ul>
 <li>
 Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.
 </li>
 <li>
 Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers
 
 
 
 </li>
 </ul>
 
 Risk Management &amp; Governance
 
 
 
 <ul>
 <li>
 Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.
 </li>
 <li>
 Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM.
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 In-depth knowledge of Product and Policy
 </li>
 <li>
 Having Good Communication skill
 </li>
 <li>
 Having good negotiation skill
 </li>
 <li>
 Have and understood the market update and knowledge.
 </li>
 <li>
 Having awareness and information about the competition
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.htm
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Sales Manager – Premium Banking

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