sales account manager

cluster revenue manager

customer service executive

client relation officer /sale marketing Jobs in Doha

client relation officer /sale marketing

crm representative (female applicant only) Jobs in Doha

crm representative (female applicant only)

customer relationship manager

Mekdam Holding Group

We are hiring for Customer Relationship and Communication Manager in Qatar. Experience : 7+ yearsSector : Roads/Highway/Infrastructure backgroundEducation : DegreeLocation : local to dohaLooking for Bilingual &amp; English Job Description: <ul><li>Communications Lead with experience in the management and coordination of customer and stakeholder communications in the infrastructure development sector</li><li>Lead the Coordination and reporting from Client&rsquo;s Customer Relationship Management System {CRMS) based on a Microsoft dynamics platform. This will include monitoring of performance against defined SLA's and recommending actions for improvement</li><li>Management and coordination of external communications issued by the Project Affairs Directorate utilising multiple channels including social media platforms</li><li>Working in consultation with Client&rsquo; s public relations, ensure the coordination of media communications and briefings issued by the lA Directorate from time to time</li><li>Develop and manage the introduction of policies, processes and procedures to improve the quality of communications with customers, stakeholders, and government agencies</li><li>Provide advice and Programme Governance Teams on the quality and content of communications</li><li>Prepare and coordinate internal and external briefing material on the progress and status of Client&rsquo; s projects and programmes</li><li>Act as the lead for the preparation of the communications response to emergency incidents and customer complaints including the follow-up of all issues which Exceed the approved SLA times for response</li><li>Monitor reports and performance data on the quality of customer relationships on an ongoing basis and provide appropriate performance reports for review by the Senior Management team</li></ul>Job Type: Full-time

Customer Relationship and Communication Manager

MCG Talent

<div>
 
 We are seeking a customer-obsessed, performance-driven Account Manager to join our client's VIP Account Management team.
 
 
 
 
 
 In this role, you will manage a portfolio of high-value customers for a leading technology platform, delivering exceptional, personalized service to drive client satisfaction, retention, and revenue growth. Your primary responsibility will be to foster strong, trusted relationships with top-tier clients, enabling them to maximize value through customized support, strategic insights, and enhanced product engagement.
 
 
 
 
 
 This is a high-impact opportunity for an individual who excels in client service, thrives on performance accountability, and is passionate about operating in a fast-paced, innovative industry.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Own and manage a portfolio of high-value clients, serving as their primary point of contact.
 </li>
 <li>
 Deliver white-glove service, ensuring exceptional client experiences and high satisfaction levels.
 </li>
 <li>
 Drive client retention and revenue growth through proactive engagement and tailored solutions.
 </li>
 <li>
 Build deep, trusted relationships with clients to understand their needs and align with platform capabilities.
 </li>
 <li>
 Provide strategic insights and recommendations to help clients achieve their goals.
 </li>
 <li>
 Collaborate with internal teams to ensure seamless delivery of services and solutions.
 </li>
 <li>
 Monitor and report on account performance metrics, identifying opportunities for improvement.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Proven experience in account management, client success, or a similar customer-facing role.
 </li>
 <li>
 Exceptional communication and relationship-building skills.
 </li>
 <li>
 Strong ability to understand client needs and translate them into actionable solutions.
 </li>
 <li>
 Comfortable working in a fast-paced, high-growth environment.
 </li>
 <li>
 Results-oriented with a track record of meeting or exceeding performance targets.
 </li>
 <li>
 Familiarity with technology platforms or innovative industries is a plus.
 </li>
 <li>
 Passion for delivering outstanding customer experiences.
 </li>
 </ul>
 
 
</div>

Account Manager

CLAIRRA Group of Companies

Description1.Have 2-3 years&rsquo; experience in Qatar preferably in FMCG.2. Have Valid Qatar ID with NOC from previous employer.3. Must have a valid Qatar License.4. Age between 25-38Duties and Responsibilities1. Generate Sales, Achieve target within given time frame.2. He is expected to team player and will be working efficiently based on given KPIs.3. Generate new customer and maintain the customer retention.4. He will be representing the company in the market, He must able to introduce the company and the brands market.5. Visit the customer according to the journey plan.6. Maintain proper relationship with customer by providing support, information and guidance.-Have a license for a heavy truckJob Type: Full-timePay: From QAR2,500.00 per monthApplication Question(s):<ul><li>Are you in Doha, Qatar?</li></ul>Experience:<ul><li>FOOD INDUSTRY: 2 years (Required)</li></ul>License/Certification:<ul><li>Qatar Driving license (Required)</li></ul>

CASH VAN SALESMAN

Bulgari

<div></div><div><div><div>Position
CLIENT ADVISOR AND SALES SUPPORT 


BVLGARI IS THE MAGNIFICENT AND CONTEMPORARY ROMAN HIGH JEWELER.

Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.

In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for his future:
Job responsibilities
Your mission is to provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve store targets:
<ul>
<li>Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service.</li>
<li>Listen and understand clients&rsquo; needs, providing customized advice and introducing them to the discovery of the Brand.</li>
<li>Establish and develop relationship with existing clients and engage new customers to the brand.</li>
<li>Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.</li>
<li>Contribute to the store and service KPIs achievement.</li>
<li>Register clients&rsquo; data in the dedicated system for future contact, personalized CRM actions and client development purposes.</li>
<li>Perform all CRM one to one activities.</li>
<li>Apply all sales related procedures and guidelines.</li>
<li>Ensure that all front area of the shop are clean and products are displayed as per VM guidelines.</li>
<li>Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.</li>
<li>Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics.</li>
</ul>
Profile
The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3 to 4 years sales experience within a luxury environment. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential and Arabic is a strong asset.

To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness. Knowledge of Bulgari products, Selling skills and Store procedures is an advantage.
</div><div><div><div>JOB NUMBER
</div><div><h3 class="jobSectionHeader">BULG09730
</h3></div><div>COUNTRY / REGION
</div><div><h3 class="jobSectionHeader">Qatar
</h3></div><div>CITY
</div><div><h3 class="jobSectionHeader">Doha
</h3></div><div>CONTRACT TYPE
</div><div><h3 class="jobSectionHeader">Permanent</h3></div></div></div></div></div><div></div>

Client Advisor & Sales Support, Doha

ALI BIN ALI

<div>
 
 
 
 OBJECTIVE/ PURPOSE OF THE JOB:
 
 
 
 This role will be responsible for acquiring and realizing new customer leads, retaining existing customers, and managing accounts through selling and promotion of products and services; contributing to the department&rsquo;s achievement of allocated monthly sales target, while generating new opportunities to increase market share in the garments sectors.
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Responsible for first customer interface - sports, commercial, and corporate/non-corporate stakeholders
 </li>
 <li>
 Acquiring a thorough understanding of key customer needs and requirements.
 </li>
 <li>
 Ensure that the right products are delivered to customers in a timely manner and service level is maintained at all times
 </li>
 <li>
 Act as a key contact with all customer/account issues and concerns and provide solutions as needed.
 </li>
 <li>
 Generating new sales that will establish client-supplier business relationship.
 </li>
 <li>
 Manage a variety of new and existing accounts.
 </li>
 <li>
 Establish harmonious work relationships with the first and second line management including potential stakeholders.
 </li>
 <li>
 Proactively attends to customer requirements for service execution such as alterations, fittings, basic training/briefing on the use of safety equipment
 </li>
 <li>
 Conduct market trend observation and document behavior for sales approach reference based on competition activities and provide input to assist management in the strategy and overall sales approach.
 </li>
 </ul>
</div>

Sales Executive(FMCG)

Al-Attiya Motors And Trading Company - KIA Motors

JOB TITLE: CRM REPRESENTATIVE (FEMALE)Key Responsibilities:Customer Communication &amp; Support<ul><li>Manage inbound and outbound customer communication through calls, WhatsApp, and email.</li><li>Handle inquiries related to test drives, service appointments, offers, and complaints.</li><li>Follow up with customers after service or purchase to ensure satisfaction.</li><li>Provide clear and accurate information on products, services, and promotions.</li><li>Maintain a professional, friendly tone at all times &mdash; reflecting the company&rsquo;s customer experience standards.</li></ul>CRM System &amp; Data Management<ul><li>Update customer records in the CRM system (contact details, interaction notes, lead status).</li><li>Track and report lead progress, ensuring no follow-up or complaint is left unresolved.</li></ul>Customer Retention &amp; Relationship Building<ul><li>Reach out to inactive customers to re-engage them through calls or campaigns.</li><li>Support loyalty and satisfaction programs (survey distribution, event invites, etc.).</li></ul>Reporting &amp; Coordination<ul><li>Submit daily reports summarizing customer interactions, outcomes, and pending issues.</li></ul>Key Performance Indicators (KPIs):<ul><li>Lead follow-up rate: 100%</li><li>Data accuracy rate: &ge; 95%</li><li>Customer satisfaction score (post-contact): &ge; 9/10</li><li>Average response time: &le; 10 minutes (during working hours)</li><li>Lead conversion rate: &ge; 35%</li></ul>Job Requirements:Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or related field.</li><li>Minimum 1&ndash;2 years of experience in CRM, call center, or customer service (automotive experience preferred).</li></ul>Skills<ul><li>Excellent communication skills (Arabic &amp; English).</li><li>Strong interpersonal and problem-solving abilities.</li><li>Good knowledge of CRM systems (e.g., Salesforce, Microsoft Dynamics, or Odoo).</li><li>Competent in Microsoft Office (Excel, Outlook, Power BI familiarity is a plus).</li><li>Highly organized with attention to detail and data accuracy.</li><li>Ability to handle pressure and multitask professionally.</li></ul>Job Type: Full-time

CRM REPRESENTATIVE (FEMALE APPLICANT ONLY)

Starlink Qatar

<div>
 
 
 SOHO Sales Representative -
 
 Play a pivotal role in developing and managing strong, long-term relationships with Small Office/Home Office (SOHO) customers. Maintain a healthy and active sales pipeline with accurate weekly forecasting, aligned with monthly revenue targets. Drive customer loyalty by delivering exceptional service and maintaining professional, solution-oriented interactions. Ensure timely and accurate updates in the Sales Force Automation (SFA) system, including daily reporting of customer visits, deal progress, and closures
 
 
 
 
 
 
 🧩 What You&rsquo;ll Do:
 
 
 
 
 
 <ul>
 <li>
 
 Achieve Sales Targets:
 
 Consistently meet or exceed assigned quotas and KPIs.
 </li>
 <li>
 
 Upselling &amp; Cross-Selling:
 
 Identify and pursue opportunities to offer additional products or services tailored to customer needs.
 </li>
 <li>
 
 Market Insights:
 
 Collect and report customer feedback and competitor activity to enhance product offerings.
 </li>
 <li>
 
 Customer Management:
 
 Deliver a seamless experience throughout the customer journey&mdash;from first contact to after-sales support.
 </li>
 <li>
 
 Reporting:
 
 Submit timely and accurate daily sales reports and regular performance forecasts.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 💡 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Minimum: High school diploma or equivalent
 </li>
 <li>
 Preferred: Bachelor&rsquo;s degree in Sales, Marketing, Business Administration, or a related field
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum 3 years in direct sales or other customer-facing roles
 </li>
 <li>
 Proven record of meeting/exceeding sales targets in telecom, retail, or direct sales environments
 </li>
 <li>
 Strong background in customer service, complaint resolution, and satisfaction improvement
 </li>
 <li>
 Experience with CRM platforms and sales tracking tools
 </li>
 </ul>
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 
 Product Knowledge:
 
 Solid understanding of Starlink products/services and ability to communicate their benefits.
 </li>
 <li>
 
 Sales Techniques:
 
 Skilled in upselling, cross-selling, and closing deals confidently.
 </li>
 <li>
 
 CRM &amp; Reporting:
 
 Proficient in maintaining accurate records, managing customer data, and daily activity logging.
 </li>
 <li>
 
 Pricing &amp; Promotions:
 
 Good grasp of pricing structures and active promotional campaigns.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 Goal-driven, proactive, and results-oriented
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Adaptable and collaborative team player
 </li>
 </ul>
 
 
 
 
 
 🌟 Why Join Us?
 
 
 <ul>
 <li>
 
 Career Growth
 
 : Opportunities for professional development and career advancement.
 </li>
 <li>
 
 Collaborative Culture
 
 : Work with a diverse and talented team.
 </li>
 <li>
 
 Innovative Environment
 
 : Be part of a team that values innovation and excellence.
 </li>
 </ul>
 
 
</div>

SOHO B2B Sales Executive

Explore 1553+ Customer relationship manager in Doha this November. Find roles across top companies and apply now to boost your career.