customer service representative Jobs in Charge Jobs In Karachi

customer service representative

customer support executive Jobs in Charge Jobs In Karachi

customer support executive

customer integration specialist Jobs in Charge Jobs In Karachi

customer integration specialist

customer service representative (csr) Jobs in Charge Jobs In Karachi

customer service representative (csr)

customer success executive Jobs in Charge Jobs In Karachi

customer success executive

customer relationship officer

Al Midrar Institute

Job DescriptionAl Midrar Institute is seeking a motivated, polite, and customer-focused Customer Relationship Officer (CRO) to manage student inquiries, build strong relationships with prospective and existing students, and ensure a positive experience throughout their journey with the institute.Organization: Al Midrar Institute Position: Customer Relationship Officer (CRO) Job Type: Full-Time (On-site) Location: Karachi Working Hours: 11:00 AM &ndash; 7:00 PM (Monday to Saturday) Salary Package: PKR 22,000 &ndash; 31,000Key Responsibilities<ul><li>Handle inbound &amp; outbound calls, WhatsApp messages, social media inquiries, and walk-in clients professionally</li><li>Guide students regarding courses, fees, schedules, and institute policies.</li><li>Maintain proper follow-ups with leads and enrolled students</li><li>Update and manage CRM or inquiry records accurately</li><li>Coordinate with sales, resolve student concerns and escalate issues when required</li><li>Ensure high customer satisfaction and student retention</li></ul>Required Skills &amp; Qualifications<ul><li>Intermediate / Bachelor&rsquo;s degree preferred</li><li>Excellent communication skills (Urdu &amp; basic English)</li><li>Strong interpersonal and relationship-building skills</li><li>Basic computer skills (MS Excel, CRM systems preferred)</li><li>Customer-focused mindset with problem-solving ability</li></ul>Experience<ul><li>Fresh candidates are encouraged to apply</li><li>6 months &ndash; 1 year of experience in customer service is a plus</li></ul>How to ApplyHow to Apply: Interested candidates are invited to submit their resume, portfolio, and a brief cover letter explaining their design process and how their experience aligns with the values of Al Midrar Institute. Please send your application to almidrar.hr@gmail.com or WhatsApp me at ‪+92-319-2867849Job Type: Full-timePay: Rs22,000.00 - Rs31,000.00 per monthWork Location: In person

Customer Relationship Officer

SMARTFX

Pay: 50,000.00 - 75,000.00 per monthJob description:Job Title: Relationship Officer Forex Industry - Male/FemaleLocation: Clifton, KarachiCompany: SmartFXAbout SmartFX:SmartFX is a leading financial services firm specializing in providing cutting-edge forex trading solutions. We are committed to delivering exceptional value and service to our clients, helping them achieve their financial goals through innovative and reliable trading platforms.Job Overview:We are seeking a dynamic and customer-oriented Relationship Officer to join our team. The successful candidate will play a crucial role in building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty. As a Relationship Manager, you will be the primary point of contact for our clients, providing them with personalized service and support to meet their trading needs.Key Responsibilities:Client Relationship Management: Develop and maintain long-term relationships with clients by understanding their needs, providing tailored solutions, and ensuring high levels of client satisfaction.Account Management: Assist clients with account opening, funding, and other account-related queries. Monitor and manage client accounts to ensure they receive optimal service.Customer Support: Provide timely and accurate information and support to clients via phone, email, and in-person meetings. Resolve client issues and complaints promptly and effectively.Market Analysis and Reporting: Stay informed about market trends, economic news, and trading opportunities. Provide clients with relevant market updates and insights.Cross-Selling and Upselling: Identify opportunities to introduce clients to additional products and services offered by SmartFX. Promote and cross-sell our financial products to maximize client engagement and company revenue.Compliance: Ensure all activities and client interactions comply with regulatory requirements and company policies. Maintain accurate records of client interactions and transactions.Team Collaboration: Work closely with other team members and departments to ensure a seamless client experience. Participate in team meetings and contribute to the development of strategies to improve client relationships.Qualifications:Education: Bachelor&rsquo;s degree in Sales, Business Administration, Economics, or a related field.Experience: Minimum of 2 years of experience in a client-facing role within the financial services industry, preferably in forex trading or brokerage.Skills:Strong understanding of financial markets and forex trading.Excellent communication and interpersonal skills.Proficiency in using trading platforms and CRM software.Ability to analyze market trends and provide actionable insights.Strong problem-solving skills and attention to detail.Ability to work independently and as part of a team.Multilingual skills are a plus.What We Offer:Competitive salary + commission and performance-based bonuses.Comprehensive benefits package, including health insurance and retirement plans.Opportunities for professional growth and development.A dynamic and supportive work environment.Access to state-of-the-art trading tools and resources.How to Apply:Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to zain@smartfx.com. Please include &ldquo;Relationship Officer Application&rdquo; in the subject line of your email.SmartFX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Join SmartFX and take the next step in your career by helping our clients achieve their financial goals with confidence and success!Job Types: Full-time, PermanentExperience:<ul><li>sales: 2 years (Preferred)</li></ul>Location:<ul><li>Karachi</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Relationship Officer - Forex Industury (Male/Female)

AppInSnap

Job Summary: We are seeking a proactive and client-focused Bank Relationship Officer to manage and grow relationships with corporate and individual clients. The ideal candidate will serve as the primary point of contact for clients, ensure excellent service, promote banking products, and contribute to customer retention and business growth. This role requires strong communication, interpersonal, and analytical skills.Key Responsibilities:<ul><li>Build and maintain strong relationships with existing and potential clients.</li><li>Understand clients&rsquo; financial needs and recommend appropriate banking products and services (loans, deposits, accounts, credit cards, etc.).</li><li>Serve as a trusted advisor, resolving client queries and ensuring high levels of customer satisfaction.</li><li>Coordinate with internal teams (operations, credit, compliance) to ensure smooth account management and service delivery.</li><li>Monitor client accounts and identify opportunities for cross-selling and up-selling banking solutions.</li><li>Prepare reports on client activity, account performance, and pipeline growth.</li><li>Assist clients with account openings, documentation, KYC compliance, and other banking procedures.</li><li>Stay updated on market trends, banking products, and competitor offerings to provide informed advice.</li></ul>Required Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in finance, Business Administration, Economics, or related field.</li><li>2&ndash;5 years of experience in banking, relationship management, or sales-oriented roles.</li><li>Strong knowledge of banking products, financial regulations, and account management practices.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Customer-oriented mindset with the ability to manage multiple client accounts efficiently.</li><li>Proficiency in Microsoft Office and banking software.</li></ul>Soft Skills:<ul><li>Professional demeanor and strong ethical standards.</li><li>Problem-solving and conflict-resolution abilities.</li><li>Ability to work independently and as part of a team.</li><li>Detail-oriented and highly organized.</li></ul>Job Type: Full-timeWork Location: In person

Bank Relationship Officer

Chalo Pakistan Tours Pvt Ltd.

CHALO PAKISTAN TOURS (PVT.) LTDWe&rsquo;re Hiring: Ticketing Officer - International &amp; Domestic Job Description: Chalo Pakistan Tours (Pvt.) Ltd is seeking a skilled and customer-focused Ticketing Officer to join our team. The ideal candidate will be responsible for handling airline reservations, issuing tickets, managing fare quotations, and providing accurate travel-related information to customers. This role requires efficiency, attention to detail, and a strong commitment to customer satisfaction.Key Responsibilities:<ul><li>Handle airline reservations, ticket issuance, re-issuance, and cancellations</li><li>Provide accurate fare quotations and travel options</li><li>Manage refunds, date changes, and ticket modifications</li><li>Coordinate with airlines and travel partners</li><li>Maintain accurate records and documentation</li><li>Deliver excellent customer service</li></ul>Requirements:<ul><li>Minimum 3 to 5 years of professional work experience in the role of &ldquo;Ticketing Officer/ Consultant.</li><li>Minimum Bachelor&rsquo;s degree</li><li>Knowledge of GDS systems (Amadeus/Sabre/Galileo preferred)</li><li>Strong communication and customer service skills</li><li>Ability to work efficiently under pressure</li><li>Proficiency in MS Office including Microsoft Outlook, Word and Excel</li></ul>Location: DHA Phase 6 - Karachi Job Type: Full-timeJob Type: Full-timePay: Rs65,000.00 - Rs85,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Ticketing : 3 years (Required)</li></ul>Language:<ul><li>English &amp; Urdu (Required)</li></ul>Work Location: In person

Ticketing Officer - International & Domestic Airline

Connexis Pvt. Limited

Who We AreWe, Connexis are one of the leading providers of vehicle/asset tracking and fuel Monitoring solutions for businesses and individuals across Pakistan and the MENA region. We spent over a decade creating an AVL/GPS tracking system with a web-based reporting tool that is comprehensive, easy to use and above all affordable.Connexis, with its seasoned team of experts, assisted by veteran and adept technical personnel assure best of the customized services and easy-to-use solutions that deliver amazing user experiences, best-in-class functionality, and enterprise scalability.Job SummaryWe are looking for a Recovery officer (Male/Female) to assist finance office with the collection of outstanding Payments against new sales and renewals.To ensure success as a Accounts/Recovery officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Accounts/Recovery Officer should be able to reduce company losses by encouraging customers to pay in time.Duties and Responsibilities:<ul><li>Reconciling the company&rsquo;s bank statements and bookkeeping ledgers</li><li>Reconcile financial discrepancies by collecting and analysing account information</li><li>Completing analysis of the employee expenditures</li><li>Managing income and expenditure accounts</li><li>Generating the company&rsquo;s financial reports using income and expenditure data</li><li>Experience with accounting software and data entry</li><li>Excellent understanding of accounting rules and procedures</li><li>Advanced knowledge and experience of spreadsheets</li><li>Analyse financial information and summarize financial status</li><li>Prepare asset, liability, and capital account entries by compiling and analysing account information</li><li>Substantiate financial transactions by auditing documents</li><li>Guide accounting clerical staff by coordinating activities and answering questions</li><li>Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports</li><li>Communicate effectively with clients</li><li>Contribute to a strong client relationship through positive interactions with client personnel</li><li>Follow-up of receivables &amp; manage Payables to support cash flow management</li><li>Support month-end and year-end close process</li></ul>Job Qualifications/Skills:<ul><li>Accounting</li><li>Corporate Finance</li><li>Reporting Skills</li><li>Attention to Detail</li><li>Deadline-Oriented</li><li>Reporting Research Results</li><li>Confidentiality</li><li>Time Management</li><li>Data Entry Management</li></ul>Functional Area:Accounts, Finance &amp; Financial Services, Account ReceivablesJob Type:Full TimeJob Location:Lahore, LDA Avenue-1GenderMale/FemaleMinimum EducationBachelorCareer LevelEntry LevelJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Accounts: 1 year (Required)</li></ul>Work Location: In person

Accounts/Recovery Officer

New Era Industries SMC Pvt Ltd

Sales OfficerLocation: Tariq Road Office, KarachiAbout the RoleWe are looking for a proactive and confident Sales Officer to join our team at New Era Industries (SMC Pvt. Ltd.). The candidate will be responsible for achieving sales targets, managing customer relationships, and ensuring excellent client service within the building materials industry.Key Responsibilities<ul><li>Conduct client visits, product presentations, and follow-ups to convert inquiries into confirmed sales.</li><li>Prepare and share quotations as per client requirements.</li><li>Maintain proper communication with the sales support and operations teams for timely order processing.</li><li>Ensure customer satisfaction through professional service and problem resolution.</li><li>Keep records of all client interactions, quotations, and sales performance in ERP/CRM.</li><li>Achieve monthly and quarterly sales targets set by management.</li><li>Submit regular market feedback and competitor updates to the sales head.</li></ul>Requirements<ul><li>Education: Minimum Graduate</li><li>Experience: Minimum 3 years in building materials, construction.</li><li>Age Range: 25 &ndash; 35 years</li><li>Gender: Male</li><li>Location: Karachi</li><li>Salary Range: Rs. 40,000 &ndash; 60,000 (depending on experience)</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs40,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Current Salary</li><li>Expected Salary</li><li>Age</li></ul>Work Location: In person

Sales Officer

ZMGLOBAL

Job TitleBusiness Development Officer &ndash; Motorcycle TyresReporting ToSales Manager / Territory ManagerJob PurposeTo drive business growth in the motorcycle tyre segment by developing new dealers, expanding market coverage, strengthening dealer relationships, and supporting sales and promotional strategies within the assigned territory.Key ResponsibilitiesBusiness Development &amp; Market Expansion<ul><li>Identify, approach, and onboard new dealers, retailers, and garages for motorcycle tyre sales</li><li>Explore new markets, colonies, and routes to increase market penetration and coverage</li><li>Expand the company&rsquo;s footprint and market share in the assigned territory</li></ul>Dealer &amp; Relationship Management<ul><li>Maintain strong working relationships with existing dealers and key accounts</li><li>Monitor dealer performance and recommend strategies to improve sales and visibility</li><li>Ensure dealer satisfaction and long-term retention</li></ul>Sales Support &amp; Coordination<ul><li>Coordinate with sales, supply chain, and order teams to ensure timely deliveries and product availability</li><li>Support the execution of promotions, trade schemes, discounts, and incentive programs</li><li>Assist dealers in understanding product features and sales strategies</li></ul>Market Intelligence &amp; Reporting<ul><li>Gather and report market intelligence, including competitor pricing, products, schemes, and activities</li><li>Prepare and submit daily and weekly field reports on market development, new accounts, and business opportunities</li></ul>Skills &amp; Competencies Required<ul><li>Strong knowledge of the motorcycle tyre market and local distribution channels</li><li>Excellent negotiation, communication, and relationship-building skills</li><li>Result-oriented, proactive, and self-driven</li><li>Strong field execution and reporting discipline</li><li>Ability to work independently in a field sales environment</li></ul>Qualification &amp; Experience<ul><li>Minimum Intermediate / Matric (Bachelor&rsquo;s degree preferred)</li><li>2&ndash;5 years of experience in motorcycle tyres, auto spare parts, or FMCG field sales</li><li>Proven experience in dealer acquisition and market development</li><li>Hands-on field sales experience is mandatory</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of new dealers acquired per month</li><li>Sales growth and market share expansion in assigned territory</li><li>Dealer satisfaction and retention levels</li><li>Effective execution of promotional schemes</li><li>Timely and accurate market reporting</li></ul>Age Limit<ul><li>Maximum 40 years</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthWork Location: In person

Business Development Officer – Motorcycle Tyres

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