customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer sales representative Jobs in Karachi

customer sales representative

business development representative Jobs in Karachi

business development representative

call center representative Jobs in Karachi

call center representative

customer response representative

Premio Travel and Tours

Job Description: We are hiring a Customer Care Representative who can handle customer queries and manage sales calls professionally. The ideal candidate should be confident, friendly, and good at communication.Responsibilities:<ul><li>Handle incoming and outgoing customer calls</li><li>Respond to messages and inquiries</li><li>Assist customers with product/service information</li><li>Manage sales calls and convert leads into customers</li><li>Resolve customer complaints in a professional way</li><li>Maintain records of calls and customer data</li></ul>Requirements:<ul><li>Good communication and speaking skills</li><li>Basic computer knowledge</li><li>Confidence in dealing with customers</li><li>Sales experience is a plus (not required)</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Care Representative

Job Description: We are seeking a motivated and customer-focused Customer Care Representative to handle inbound and outbound calls while promoting and selling our products/services. The ideal candidate should have strong communication skills and a passion for delivering excellent customer service.Key Responsibilities:<ul><li>Answer incoming customer calls professionally and promptly</li><li>Make outbound calls to generate sales and follow up on leads</li><li>Provide accurate information about products and services</li><li>Achieve daily and monthly sales targets</li><li>Handle customer inquiries, complaints, and concerns effectively</li><li>Maintain records of calls, sales, and customer information</li><li>Build and maintain positive customer relationships</li></ul>Requirements:<ul><li>High school diploma or equivalent</li><li>Previous experience in customer service or sales is an advantage</li><li>Excellent verbal communication skills</li><li>Strong persuasion and negotiation abilities</li><li>Basic computer knowledge</li><li>Ability to work in a target-driven environment</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Zue Pvt Ltd

Job Title: On-Screen Customer Service Representative Location: Main Shahra-e-Faisal, Karachi Shift Timings: 06:00 PM to 03:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview:ZUE is looking for an On-Screen Customer Service Representative who will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.Key Responsibilities:1. Inbound Customer Support:&middot; Handle incoming customer calls with professionalism and empathy.&middot; Listen to customer inquiries, concerns, and complaints attentively.&middot; Provide accurate information and assistance to resolve customer issues.&middot; Escalate complex or unresolved matters to appropriate teams or supervisors.&middot; Maintain a high level of customer satisfaction through effective communication and problem-solving.2. On-Screen Support:&middot; Utilize computer systems and software to access customer accounts and relevant information.&middot; Assist customers with online transactions, account management, and technical issues.&middot; Troubleshoot and guide customers through web-based applications and services.&middot; Educate customers on using self-service tools and resources effectively.3. Data Entry and Documentation:&middot; Accurately record customer interactions, issues, and resolutions in the CRM system.&middot; Maintain detailed and organized customer records for future reference.&middot; Generate reports on customer service metrics and performance as required.4. Product Knowledge:&middot; Stay up-to-date with the company's products, services, and policies.&middot; Continuously expand your knowledge to better assist customers with their inquiries.5. Team Collaboration:&middot; Collaborate with colleagues, supervisors, and other departments to resolve customer issues.&middot; Share insights and feedback to improve processes and enhance customer satisfaction.Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary? </li><li>What is your expected salary? </li><li>If selected? Would you be able to join immediately? </li><li>Are you comfortable working onsite from 06:00 PM to 03:00 AM PST (Night Shift)? </li><li>Residential Area in Karachi? </li></ul>Work Location: In person

On-Screen Customer Service Representative (OCSR)

The Game Storm Studios

We are looking for a motivated and energetic Customer Service Representative (CSR) to join our E-commerce team. The candidate will be responsible for handling customer calls, assisting customers with product information, and supporting sales by guiding customers through our online store.Key Responsibilities:<ul><li>Make outbound and handle inbound calls to assist customers.</li><li>Provide detailed information about products and ongoing offers.</li><li>Guide customers in placing orders through our Shopify store.</li><li>Build good customer relationships and help increase sales.</li><li>Respond to customer queries in a professional and timely manner.</li><li>Maintain basic records of customer interactions and orders.</li></ul>Requirements:<ul><li>Minimum Intermediate / B.A qualification.</li><li>Fresh candidates are encouraged to apply.</li><li>Good communication skills (Urdu &amp; basic English).</li><li>Basic computer knowledge.</li><li>Ability to handle customer queries confidently.</li></ul>Job Type: Full-time, OnsiteLocation: KarachiIf you're interested in starting your career in E-commerce and Customer Support, we&rsquo;d love to hear from you.To Apply: Send your CV to hr.khi@thegamestormstudios.comJob Type: Full-timeWork Location: In person

Customer Service Representative (CSR) – E-commerce

Mars BPO

Job Description: We are seeking enthusiastic and dedicated individuals to join our team as Call Center Representatives. In this role, you will handle inbound and outbound calls, provide excellent customer service, and support sales and operational activities.If you are a strong communicator who enjoys helping others and thrives in a fast-paced environment,Key Responsibilities:<ul><li>Handle outbound calls to customers</li><li>Provide information about company services</li><li>Maintain professional communication with clients</li><li>Achieve daily and weekly sales targets</li><li>Work collaboratively with the team</li></ul>Requirements:<ul><li>Minimum education: Intermediate / Bachelor&rsquo;s degree preferred.</li><li>Excellent communication skills in [English/Local Language].</li><li>Customer-focused with strong problem-solving abilities.</li><li>Good English communication skills</li><li>Basic computer knowledge</li><li>Ability to work in a team</li><li>Punctual and responsible attitude</li></ul>What We Offer:<ul><li>Professional working environment</li><li>Hands-on training for dialer and call handling</li><li>Career growth opportunities</li><li>Supportive team and management</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Shift Timing: 6:30 PM to 5:00 AMOffice Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Voice Agents

MARS Healthcare Network

Job description:We are looking for talent who are able to work as Customer Service Representative (International), serve as a liaison between the support team, physician, and clients to ensure the effectiveness of our reporting process by performing all related tasks and solving issues as they come up during the shift.Roles and Responsibilities:<ul><li>Responsible to manage case routing with respect to priority, modality expertise, physician schedule, and case volume.</li><li>Provide weekly follow up reports to include issues encountered during the shift to facilitate physician and client management to improve overall departmental performance.</li><li>Responsible for answering all incoming calls, email requests and complaints from physicians and clients, in an effective and professional manner in a fast-moving environment.</li><li>Monitor work-lists on designated software to ensure TAT requirements are satisfied through a proactive approach and prompt response.</li><li>Assume complete responsibility for daily work-lists and timely delivery of reports to ensure the quality of deliverables to client satisfaction.</li><li>Perform regular checks on pending tasks including open tickets and complete shift tasks in a timely fashion to ensure smooth shift handover.</li><li>Liaison with the technical team to communicate software issues experienced by the client.</li></ul>Qualification and Skills:<ul><li>Must have at least a Bachelors Degree from a reputable University.</li><li>Must be able to lead a team effectively.</li><li>At least 2 years of Experience in dealing with International Clients.</li><li>Excellent communication skills</li><li>Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus.</li><li>Must be able to type and file accurately with precise data entry skills.</li><li>Knowledge of medical terminology is a plus.</li><li>Ability to schedule and register patients rapidly and accurately.</li><li>General knowledge of computers and Microsoft Office software.</li></ul>Benefits:<ul><li>Market competitive salary</li><li>Company sponsored lunch/dinner</li><li>Excellent working environment</li><li>Health Insurance</li><li>Night allowance for onsite permanent employees</li><li>Service Recognition Trips</li><li>30 Paid Annual Leaves</li></ul>Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

International Customer Service Representative

ABS INTERNATIONAL

Customer Service Representative | PKR 40,000&ndash;55,000 + Monthly Incentives | Night Shift On-site | Gulistan-e-Johar &amp; Gulshan-e-Iqbal, Karachi | ABS International (Est. 2012) | Two Shift Options AvailableMost customer service roles in Karachi put you on a campaign. You learn the product, you build confidence on the calls, and then the campaign ends &mdash; and you start over somewhere else with a different script and a different product. Three years in, you have experience with twelve companies and expertise with none of them.ABS International has been running the same US-facing customer operations from Karachi since 2012. The customers you speak to this month are the same customers this team has been serving for years. There is no campaign ending. There is no new script waiting to replace the one you just learned.Two seats available. Two branches. Two shift windows.The workInbound and outbound calls with US customers &mdash; handling inquiries, resolving service issues, managing account concerns, and identifying retention and upsell opportunities within existing relationships. You are not cold calling. You are managing live relationships with customers who already know the business. Your job is to make sure every conversation ends with the customer's problem solved and their confidence in ABS intact.The calls are in English. The customers are American. The standard is professional, natural, and calm under pressure &mdash; not scripted.What you needSix months minimum of US-facing customer service, inbound support, or international call center experience. English that holds naturally on a live call with an American customer &mdash; not rehearsed, not accented beyond comfortable comprehension, not dependent on a script to fill silence. The ability to shift between service and sales mindset within the same conversation.Two shift windows available &mdash; 6:00 PM to 2:00 AM or 10:00 PM to 6:00 AM, Monday through Saturday. Two branch locations &mdash; Gulistan-e-Johar and Gulshan-e-Iqbal. Both are on-site. Your screening response tells us which fits your situation.What you earnPKR 40,000&ndash;55,000 guaranteed base, paid on time every month. ABS has not missed a payroll since 2012. Monthly performance incentives based on customer satisfaction scores and call resolution targets &mdash; consistent performers earn PKR 15,000&ndash;25,000 on top of base monthly. Annual increment based on performance.Two seats. March cohort. Apply takes under two minutes.Pay: Rs40,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Which shift are you available for?</li></ul>(a) 6:00 PM &ndash; 2:00 AM, Monday to Saturday (b) 10:00 PM &ndash; 6:00 AM, Monday to Saturday (c) Either shift works for me (d) Neither &mdash; I need different hours<ul><li> Which branch location works for you?</li></ul>(a) Gulistan-e-Johar &mdash; on-site (b) Gulshan-e-Iqbal &mdash; on-site (c) Either location worksWork Location: In person

Customer Service Representative

Explore 631+ Customer response representative in Karachi this March. Find roles across top companies and apply now to boost your career.

631 customer response representative jobs In Karachi

Customer Care Representative

Customer Care Representative

On-Screen Customer Service Representative (OCSR)

Customer Service Representative (CSR) – E-commerce

Customer Voice Agents

International Customer Service Representative

Customer Service Representative